Plastiq Reviews

Pros

The feature that attracted us to Plastiq was we could use credit cards to pay vendors who do not accept them or charge a higher percentage than we would pay Plastiq.

Cons

The fee is reasonable but could be a little lower to match some other competitors out there.

Alternatives Considered

Melio

Reasons for Switching to Plastiq

We liked the platform more and it allows you to pay Intl vendors.

Pros

It’s an easy-to-use platform that has been pivotal in helping our business grow. We use Plastiq to make sure we can keep more working capital on hand by paying with our credit card. The flexibility to use them for all payment types though, allows us to manage most of our cash flow through the one platform. Plastiq is a hidden gem in all the ways you can use it to help your business.

Cons

Currently, they have their software and customer service down pat!

Pros

The main advantages of using Plastiq are\item no fees,\item easy to use,\item payments can be scheduled in advance,\item payments can be made by credit card,\item payments can be made to anyone,\item payment status can be tracked.

Cons

The main disadvantages are \item not all billers are supported,\item there is a 2.5% fee for credit card payments,\item payments can take up to five days to process.

Pros

We have been strong advocates of Plastiq for years. We use Plastiq to take advantage of various credit card rewards and its easy-to-use interface for our business payables. Plastiq offers both domestic and international payments with credit cards and integrates well with our AP software. We could not recommend enough!

Cons

Plastiq is continually upgrading their product, do not have any Cons.

Pros

Ease of use. Great TEAM. Great support and Value

Pros

I love how I can set-up vendor for payment and then automated it each month. I can swap in and out credit cards to maximize rewards.

Cons

I think the fees could be a bit more attractive, especially for those who run large volumes per month

Pros

Easy to use and quick action from Plastiq team.

Cons

Later cutoff time for wire. Our cutoff ends at 3PM CST.

Pros

Easy and reliable to use. One can pay almost anyone using plastiq

Cons

Mobile app is not easy to use. Limited functionality. Desktop has no filter on vendor.

Pros

Ease of use, credit card points for bills we can’t normally pay

Cons

Software could be written better to name stored credit cards

Pros

Made significant improvements to processing and user notifications. Customer service is not very good.

Cons

Customer service was not a positive experience. They never followed through or responded. Terrible. Now that processing has improved have not had to use Customer service.

Pros

Easy to navigate and select options, secure transactions, dashboard shows all previous activities and provide option to repeat the same option without filling out all the details again.

Cons

Some vendors, companies did not show up during search but those companies have agreements with Plastiq for payment processing and I receive the link from those vendors to carry out the payments. This was weird as if the vendor has an agreement with Plastiq then that vendor should show up during search.Another thing I don't like is that if I want to pay tomorrow then there is no option available for urgent processing of payment.

Pros

Easy to use . Payments are always processed on time.

Cons

Would be great if plastiq would work with ames

Pros

Credit card rewards/rebates. That's about it.

Cons

Very expensive to use for paying with CC. Luckily, our business can afford it and the credit card rebates offset the cost.

Pros

I like the most is the ease of electronic payments.

Cons

When I am paying out a lot of money the Fee on payments.l get expensive.

Pros

The best way to earn points from using your credit card. Plastic offers a diversity of vendors whcih can be paid via their service.

Cons

The limitations of American Express using their platform.

Pros

Can send checks or EFTs directly. Know exactly how much your cost is.

Cons

Lots of menus to go through. At times tough to pick your payment method.

Pros

Easy to send money to pay bills intl and in usa

Cons

Have to use a VPN in some countries. The cost is not excessive but the cross border fee is high

Pros

We can use many kind of credit card like VISA and AMEX.

Cons

Some payment is restricted some kind of card like VISA and AMEX.

Pros

I love being able to paychecks anywhere.

Cons

nothing its great! perfect, easy to use and provides everything I need

Pros

The ability to add different payment methods.

Cons

It's hard to communicate beyond front line customer support

Pros

Easy to use software that allows one to utilize credit cards to pay vendors/companies that would traditionally be payable by check only

Cons

The fees schedule is fixed vs. a sliding scale based on volume/dollars spent.

Pros

The ability to have flexible payment methods for your business and racking up millions of credit card points at the same time

Cons

Tricky approval process but is in place for the security of users

Pros

Credit cards can be used to make payments to payees that only accept check payments

Cons

The cost seems a little high. I wish the price was a little lower.