User Reviews Overview
About MakeShift
MakeShift is a web and mobile employee scheduling solution for people-first businesses in fast-paced industries such as healthcare, hospitality, retail, construction, and recreation. It lets you build schedules faster, track time...
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All MakeShift Reviews Apply filters
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
User friendly and Easy to Use
I absolutely love using MakeShift to distribute my teams schedule. They can see shift changes in real time and immediately receive schedules when they are published. This eliminates all the confusion we had in the past with team members not knowing their schedule or making weekly calls to the store to find out what shifts they are working.
Pros
Makeshift makes scheduling employees a very simple process and it is incredibly user friendly. There are many platform features available to manage several different workforce tasks for business. As we integrate with ADP we use makeshift for scheduling to provide easy access for our store teams to see their schedule and request days off seamlessly without sending out spreadsheets or printing paper schedules.
Cons
I would like to see improvement with MakeShift as it concerns ADP integration. There are a small number of technical issues with the integration from time to time. Specifically, I would like for MakeShift to potentially display a "vacation" shift when full time associates request paid time off in ADP. As of now, MakeShift will only give you a shift sync error if you unintentionally schedule a shift on a day with a PTO request.
Response from MakeShift
Hi Brandon, thank you for your thorough review! We are so glad to hear that MakeShift has helped streamline your scheduling process and has eliminated all confusion you may have experienced in the past. We also appreciate your comments regarding your ADP integration. Please drop us a note at [email protected] as we do have the ability to sync time off from ADP WFN to MakeShift. We should be able to turn this on very quickly for you!
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Health care worker Alberta review of Makeshift
Love this tool, use it daily.
Pros
Very easy to use. I love using the 'dashboard' feature for a snap shot of exactly who is scheduled to come in for any given shift and what our needs are.
Cons
When using dashboard - I would like a quicker way to forward to a date that is further out than a week or two. It would be nice to be able to advance without clicking for each day in between. Also, it would be nice to be able to see highlighted when we are over or under our baseline.
Response from MakeShift
Hi Joanne, thank you for your review! That is a great idea for our dashboard, and we will be sure to pass along your comments to our product team!
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Difficult communication for overtime
Overall good, except with above
Pros
It's easy to see what shifts are open and who's working them
Cons
When you bid on a shift, you should be able to leave a note with it if there's a special circumstance like only available partial shift or if it would be overtime. This inability is beyond annoying when you have to email a scheduler first before bidding in special circumstances
Response from MakeShift
Hi Rhon, thank you for your feedback. We will be sure to pass along your comments to our product team for future enhancements to our product! If you have any other comments, please feel free to reach out to [email protected].
Top MakeShift Alternatives
- Industry: Medical Practice
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Makeshift review
Pros
The most impactful part of makeshift for our hospital is that employees can see there schedule and request without calling the staffing office or contacting the unit. they are able to switch shifts and request trades in the app. we are also able to send announcements and individual messages if need be.
Cons
I would really like to be able to see the history or shifts that have been removed from employee's schedule and also be able to re enable a trade if you accidently decline and forgot the dates
Response from MakeShift
Thank you for your detailed comments Stacey! Shift audits and histories are available - if you would like more information, please feel free to reach out at [email protected]!
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Makeshift Review
Makeshift has made it easier to confirm employees ADP schedules, it has taken the guess work out of shifts posted as worked on ADP. Makeshift schedule shows who was on shift, it communicates this to ADP so I do not have to go back to see who was on shift.
Pros
It is very user friendly, I am able to see my staff schedule both weekly and daily, which allows me to see in real time who is currently scheduled to work.
Cons
It can be difficult to post a shift using my phone, I find the amount of fields to be filled out can be time consuming. I don't have the drag and post option that is available when creating shifts on my computer.
Response from MakeShift
Hi Mary, thank you for your detailed comments and feedback!
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
makeshift review
Pros
the conveinence and its easy to read with color coding
Cons
lack of high lighting the current day it kind of blends with the other days
Response from MakeShift
Hi Bev, thank you for letting us know about the current day highlight! We will let our product team know that you are having difficulties seeing it!
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Makes Scheduling a Breeze
Pros
The integration with ADP is a huge upside. Simple to import employees to the correct locations/departments.
Cons
Past and new employees with the same email will delay an import, but it's easily taken care of by our rep.
Response from MakeShift
Hi Ryan, thank you for your review!
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
opinion of make shift
so far my overall experience is positive. I have never had any issues in the sense of conflict between picking up shifts, cancelled shifts or last minute call outs.
Pros
I like the ease and convenience of this app. It allows me to see my schedule and pick up shifts from my phone at any moment of the day.
Cons
It would be helpful if there was a way to communicate easier within the app.
Response from MakeShift
Hi Meghan, thank you so much for your review!
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Great new tech to keep people update
Pros
The most is the instantly updated so everyone can see the schedule fast and at the moment of published.
Cons
Add a shift in the cell phone admin is harder than the desktop.
Response from MakeShift
Thank you for your review Tony!
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Great product
Pros
Easy to use, very sleek and modern design
Cons
Would be nice to add a feature so coworkers could see when a shift is up for grabs
Response from MakeShift
Thank you for your review Tyler! We offer the ability for employees to exchange shifts as well as available shifts. If you'd like more information on how to use these features, please check out our support articles at support.makeshift.ca.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
MakeShift saves so much time
We love working with MakeShift. The customer support is super helpful and incredibly responsive.
Pros
Our company switched to MakeShift a year ago and I wouldn't go back if you paid me a million dollars. Makeshift has made scheduling so much easier and quick! You can build out templates and schedule people out for months or even years. Employees love having their schedules at their fingertips and the ease of trading shifts makes life easy.
Cons
I wish we could drag and drop schedules for several people at one time.
Response from MakeShift
Hi Ashley, thank you so much for your kind words! We are so happy to hear that you find so much value in MakeShift!
- Industry: Recreational Facilities & Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Great Scheduling Tool
MakeShift has provided a powerful scheduling system that allows both employees and management to better understand and manage the schedule. It has created a better employee experience and made a previously time consuming task easier. Though there are a few issues and features that could be expanded, this is overall a great resource.
Pros
MakeShift is an easy to use scheduling tool that can stand alone or integrate with ADP/Bamboo HR to import existing employees. We like the ease of viewing and modifying the employee schedules in the system. Employees have an easy way to mark when they are available, and the shift trade system works well. The ability to create rotations that repeat for a length of time has been a huge time saver for us. It's also nice to be alerted when an employee will go into overtime before the shift occurs.
Cons
There are a few features, such as viewing who you are working with, that are only available for employees on the mobile app and not the web interface. The software also does not give an option to subtract exempt employees hours from the budget tracker. It would also be helpful to see expanded fatigue rules to state that an employee can't work before or after a certain time.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great Product
I have enjoyed the product, and it is the best software I have used for scheduling to date.
Pros
I like the ease of schedule making and the seamless mobile integration.
Cons
I feel that the availability feature could be changed to reflect suggested or soft requests.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
BC Bounce
like taht i can see who is logged in and on time from a distance
Pros
makes it easier to schedule and monitor the employees as they enter the building for work
Cons
sometimes hard for the employees to log into the app as they enter building - mostly a phone issue with them
Response from MakeShift
Thank you so much for your review Pat! We appreciate your partnership with MakeShift!
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Best Program.
Quick, easy, and accurate
Pros
I am very impressed with this program. It let's me know ahead of time what I am doing, say, next month. I can plan better that way.
Cons
The switch feature is not very good if you need to know right away.
Response from MakeShift
Hi Anne, we appreciate your feedback and review! Thank you!
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
I love using MakeShift!
Pros
Its easy to use and easy to train our store managers on how to use the software.
Cons
I would like to see a different layout on the schedule view. I believe there are ways to make the scheduling even easier by allowing your templates to already have a designation attached to it.
Response from MakeShift
Hi Lorne, thank you for your feedback and review! We also offer the ability to view your schedule by position requirements. To learn more, please contact us at [email protected] and we would be happy to assist.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Makeshift review
Pros
Easy to copy one week to another without having to reenter information
Cons
Changing times is tedious. Unable to do more than one shift at a time
Response from MakeShift
Thank you for your review Lane! We will pass along your feedback to our product team for future enhancements!
- Industry: Individual & Family Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
MakeShift Review
Good to very good
Pros
Straight forward and easy to use. Gives employee and position tabs.
Cons
Did not let me post available shifts too close to start time
Response from MakeShift
Thank you for your review and feedback Alexander!
- Industry: Restaurants
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Helps me be always on time
I have no bad experiences.
Pros
The simplicity of it. Its super easy to make a shift.
Cons
I wish there was an option to notify my boss that I have changed my availability for certain day or week.
Response from MakeShift
Hi Kevin, we are so glad to hear that you are loving the simplicity of MakeShift! We appreciate your feedback!
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Easy to use
Pros
The schedule templates are very easy and useful
Cons
For they way I use the product I don't have any issues.
Response from MakeShift
Hi Jim, thank you for your review!
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Easy and great scheduling calendar to use
Pros
easy to use and laid out well. I like how the calendar is easy to read and shows the shifts you are going to work with color.
Cons
To be honest I like everything about the makeshift app, no cons.
Response from MakeShift
Hi Colette, thank you so much for your great review!
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Great Service
Pros
Easy and functional use, extremely easy access!
Cons
I didn't have any cons, functional use, great service!
Response from MakeShift
Hi Naomi, thank you so much for your review!
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great
Great!
Pros
It’s easy to use and never has too many issues
Cons
Sometimes it can be tricky on a phone or iPad
Response from MakeShift
Hi Justin, thank you for your review!
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Matt McKibben Store Manager
Pros
The software is easy to use to create schedules and see on my mobile device who is working each day.
Cons
It is not easy to schedule split shifts when needed or account for special needs, such as physical inventory.
Response from MakeShift
Hi Matt, we appreciate your review! We will take your feedback and comments to our product team!
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Makeshift Review
Excellent
Pros
Ease of Use, very user friendly. Lets me know my shift
Cons
Unable to message through it, would like to be able to message someone specifially sometimes
Response from MakeShift
Thank you so much for your review and feedback JoAnne!
