User Reviews Overview

About Boomerang for Gmail

Boomerang for Gmail is designed to help businesses schedule and track inbound and outbound emails in real-time. It enables professionals to receive automated notifications when emails are opened, display read receipts and set up...

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Feature ratings

Value for Money
4.6
Features
4.5
Ease of Use
4.7
Customer Support
4.5

Browse Boomerang for Gmail Reviews

174 of 174 reviews
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Susang
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 7/7/2022

Best plugin to help you with your email

With Boomerang integrated with Gmail, one thing that I like very much is the Pause inbox option which allows me to rest and recharge and respond to long list of emails

Pros

Using Boomerang for Gmail, I am easily able to schedule emails to go at a particular time and also resend certain emails if there are no responses or follow-ups are required

Cons

I cannot think of any dislike for Boomerang. It has been a life saver for me

Kim
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 11/7/2022

An immensely helpful tool!

My overall experience has been positive and I am very happy with this product. The quality and level of features were surprisingly high!
We have benefitted very much so and we enjoy using it.
This tool is wonderful for anyone who uses email for work, it is especially useful if you have multiple inboxes or a high volume of mail.
The price is affordable and the value for money is great.

Pros

I like so many things about this product. It is very easy to use and works wonderfully with Gmail!
The main pro for me is the ability to set reminders and schedule outgoing mail (rather it be a new thread or a response)
I can also pause an inbox if I'm away or busy and set boomerang to automatically respond. When using this feature I'm able to choose specifically which inboxes are paused, it dosent have to be all or none which is so convenient.
I can set up emails to be sent back to me preventing important threads from getting lost in my inbox.
This product also tells me rather or not outgoing mail was read, very helpful for any email campaigns or email marketing/advertising!

Cons

The only cons I've came across are occasionally inconsistencies or errors. For example sometimes scheduled mail is not sent as it should be or not sent at all.
On occasion I've also had to reset the product due to it not functioning at all.

Bonz
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
N/A
Features
2
Ease of Use
2
Customer Support
N/A

2
Reviewed on 17/6/2020

Try it out for yourself.

Tried real quick, did not enjoy the user-experience and so I stopped.

Pros

Premise and concept is very simple and straightforward but I just did not enjoy how to use it so I didn't use for long.

Cons

The user experience is complicated in my opinion as it was not as seamless and smooth to use when emailing.

Top Boomerang for Gmail Alternatives

Chibuike
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 20/2/2023

My Honest Review

I have found Boomerang for Gmail to be a great tool for managing emails and scheduling messages. It has a range of features that make it easy to use, such as its Magic Live Calendar, Respondable AI-powered assistant, and Inbox Pause feature. Despite its cost, I would say that it is definitely worth it for anyone who needs to track emails and schedule messages.

Pros

It allows me to track my emails and get instant notifications when they are delivered, opened, and clicked.

Cons

It is a paid service, so it can be expensive depending on the plan you choose. Secondly, it only works with Gmail, so it won't be of use to those who use other email services.

David
  • Industry: Security & Investigations
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/10/2022

I can't imagine using Gmail without Boomerang

Who isn't guiltyof having a messy inbox? I know I am. Most people have multiple (you know you do!) If you don't please tell me your secret.. Boomerang keeps it nice and tidy for me. My line of work involves unknown periods out of the office and sometimes I have to go offline, it's incredibly easy for a conversation to slip my mind. Boomerang reminds me to get back in touch and prevents what could be a full fledged disaster.

Pros

Boomerang is like an email babysitter. It ensures that things don't get out of control and that you don't forget anything. It'll even let you know if your outgoing emails are read.
The neat thing is you're able to boomerang threads back to you at a time when its convenient. You'll no longer have to think up excuses as to why it's taken you so long to reach back out and in turn you'll have more time to focus on your work. When you really need to focus you can put your inbox on hold.

Cons

I can't say there's anything I vigorously dislike. When I reach out to Boomerang it may be a day or so before I receive a response. They claim to read and respond to every single email and as far as I can tell, they do. So I can't be too upset about it.
Maybe more personalization?

Verified Reviewer
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 2/11/2022

Boomerang for Gmail: A savior of workplace chaos

Honestly, it has been a positive experience with Boomerang for Gmail mostly because earlier it was challenging to do other work because of the deadlines of simply sending an email. After using this software, I schedule my emails as per the requirements and can get busy with other work without fearing to miss the deadline of sorts.

Pros

I use this software extensively every day to snooze emails as per priority, to track emails to know who has opened and not responded, to get reminders for follow-ups, and to schedule emails as per the requisite deadlines. Before using this software, I had to manually sit and send an email, but now I can schedule it as per the requirement & do the needful proactively.

Cons

I would like to see how the software can be improved in terms of prioritizing reminders or follow-ups for emails and even the snooze priority will help when the deadline is close.

Raju
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 24/8/2022

Simply awesome and powerful tool to use for Gmail.

My overall experience is very good and usage of this tool has made my work experience lighter and productive.

Pros

I liked the simple setup and use of this app feature into Gmail. Company wide use is very much appreciable since we can setup auto replies and customised mail queries to particular users. The calendar feature is also very helpful in setting up reminders and get notified.

Cons

The features provided by Boomerang are merely sufficient and rest features are already available in Gmail, so it's least likely to dislike anything about this application.

Jennifer
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/2/2023

Boomerang review by Jen

Pros

The product was easy to use and benefits were noticed almost immediately.Reminds me to stay on top of correspondence. Keeps me up to date and focused. The custo,er service department is among the best I've ever had the pleasure of speaking to. This product is Boomerang for Gmail but Boomerang can help with other email services and basically merge all accounts into one.

Cons

I don't see any cons with this product. If I could wave a wand and change anything about it I would only improve the appearance

Samantha
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/11/2022

Best Reminder Tool

Overall, a handy reminder tool that I recommend to many!

Pros

Boomerang is like having an assistant on your side to help you remember tasks, emails and conversations that need to be followed up on. I love how it's so easily integrated into my Gmail account!

Cons

The only con is that there have been a few times where my email didn't return to my primary inbox and that made it harder to find and actually be reminded by.

Brianna
  • Industry: Defense & Space
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 5/5/2023

Boomerang Review

Pros

I like the ease of access and the multiple features.

Cons

Sometimes it has issues processing information.

Verified Reviewer
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 6/2/2019

Boomerang (for Gmail)

I have been using Boomerang with my gmail account, and it has been working great. To be honest, it gives me so much of flexibility since I tend to work a lot during non-standard work hours. I have also being using it a lot to advertise events and send reminders about them (I would schedule all upcoming reminders all at once, so that I don't have to think and remember about them later).

The only downside of this software: if you want to use it on your phone, it won't work automatically with your email app that you already have. Boomerang has to be downloaded separately; and whenever you want to use it, you would need to write the email through that actual app (not through your email application on the phone). It is not a big deal, but it may become confusing if your email box is dealing with a lot of different email that are normally sorter in a gmail box, but are not, unfortunately, sorted in the Boomerang app.

Pros

- delayed emails
- an ability to edit/delete/reschedule your already scheduled emails
- very easy to install and use
- its not expensive
- an ability to schedule particular time when you would like to read your emails (I know this feature exists, but I have never used it)

Cons

- an unpaid version has a very limited number of emails per months that you can use, which is not going to be enough for sure. So, I can say that the software isn't free.
- doesn't sync with an email box in the phone (boomerang software needs to be installed and used independently from your phone's email application)
- design

Floyd
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 16/2/2021

Boomerang - super useful

This is a really easy way to supplant a CRM and make sure you never forget about an outstanding email or question

Pros

Super easy to use and a very seamless way to never miss anything/let nothing fall through the cracks. Over time more features were built, but the OG purpose is still the core one I use: have email go back to top of your inbox after x time, if conditions y are met (e.g. you never got a reply, which is the one I use 95% of the time)

Cons

Small details only - because I don't use threads in my inbox, instead 1 email is 1 row, I'll get a notification that an email triggered that I need to follow-up on (e.g. havent gotten a reply to an email in 2 weeks), but then I need to click into it and separately open the email in question. It would be great if the reminder immediately included the email its about as well.

Rob
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

4
Reviewed on 21/5/2019

Makes you look real smart

I use Boomerang to schedule emails with international contacts all over the world. It makes my life a lot easier knowing that I can get important messages into their inbox at times when they are most likely to be active in their inboxes. Being able to track opens, link clicks, etc. also helps me to understand how productive my outreach is proving to be, which is nice.

Pros

Tracking reads and link clicks are a big part of what makes Boomerang great, and I do like using those features on occasion to get insight into how my external messages perform. The biggest benefit I see, though, is in using the scheduling feature. Boomerang has dramatically improved my success rate in getting timely responses to my emails just by virtue of letting me time messages for when the recipient is likeliest to get it at the top of their list. I've even gotten a few compliments from people surprised that I was active and emailing at unusual times and days. Truth was, I wasn't working at all; Boomerang just made it seem like I was really on the ball.

Cons

Minor complaint, but the UI in the Gmail application really doesn't look very nice. There are also a couple of issues with button and field placements potentially leading to misunderstandings. I would recommend reviewing your activity carefully so that you're sure that what you're attempting to do is actually done.

Paaru
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
3

5
Reviewed on 19/12/2021

best email provider

My satisfactory record sender gmail.safety,secured app

Pros

Gmail is one of the high-quality software program added through Google. It is used to ship records quick and securely. Gmail is likewise used on cellular phones, that have simplest been used on computer systems for a few time.

Cons

Gmail utilization is declining barely because of the growing use of social media. The length of 1 report is confined to twenty-five mb. Difficulties in sending huge files generally tend to apply a exceptional processor instead. Although Gmail is unique, in this contemporary age an increasing number of humans are the use of social media to get short information.

Verified Reviewer
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/4/2018

A game-changer in managing my inbox

Returning important emails to my inbox at a later date, reminding myself to follow up with people by scheduling the email to bounce back to me if they don't respond.

Pros

I use Boomerang to help manage my personal and work-related email accounts. It's been a massive help since I started using it . I used to let dozens of emails pile up so I wouldn't forget about them, but the ability to send them away and have them return at a later date is invaluable. I also love being able to schedule follow-up reminders for myself by scheduling sent emails to return later if they don't receive a response. The "responsible" feature that rates the quality of your email using AI is pretty neat too.

Cons

Can be a big buggy sometimes when verifying that I'm logged in, but nothing that hampers usability.

Aslam
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 20/7/2022

Great productivity tool for email management.

Overall best option to go with Gmail and friendly support, a recommended tool.

Pros

Boomerang for Gmail is quite useful for email scheduling and managing with reminders option. The tool integration for our Gmail professional was very easy and in no time it was setup for all the users. The reminder option is very likeable to get notified of the tasks or events to be communicated and get informed too. I loved the boomerang experience.

Cons

It has given a lot more power to mail management through Gmail and easy way to customize too, only thing i feel is more options could be added to it, else I love the way it works for me.

Marsha
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 10/5/2022

Boomerang

Overall experience has been excellent. They added a read receipt feature that I also love.

Pros

I love Boomerang. It is so easy to use and helps me with my email management. I can choose when I need the email again because it archives my email until that time. It is the best inbox management tool I have seen.

Cons

I don't have anything negative I can say at this time. My experience has been all positive. It is an excellent tool.

Julia
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/5/2022

My favorite tool

Pros

This is by far my favorite tool. So understated and simple, but vital to ensure nothing slips through the cracks. Sales is all about follow-up so this is basically my assistant <3

Cons

My only complaint is that I wish I could more easily use it between my work and personal email account. I currently have to login again every time I use it in the other email address.

lincon
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/6/2021

Addition to Boomerang for Google users

I have been utilizing Boomerang with my Gmail record, and it has been working incredible. Truth be told, it gives me such a great deal adaptability since I will in general work a ton during non-standard work hours. I have additionally being utilizing it a great deal to promote occasions and send updates about them (I would plan all impending updates at the same time, with the goal that I don't need to think and recollect about them later). The lone disadvantage...

Pros

- postponed messages - a capacity to alter/erase/reschedule your generally booked messages - extremely simple to introduce and utilize - it's anything but costly - a capacity to plan specific time when you might want to peruse your messages (I realize this component exists, yet I have never utilized it)

Cons

- a neglected form has an extremely predetermined number of messages each months that you can utilize, which won't be sufficient without a doubt. Thus, I can say that the product isn't free. - doesn't match up with an email confine the telephone (boomerang programming should be introduced and utilized freely from your telephone's email application) - plan

Heath
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 25/10/2020

A must have for Outlook Desktop

Pros

Brings back emails when I expect to need them
Reminds me unanswered replies I've sent.
Works on both web and desktop
Easy to use
Helps keep me organized
Helps for followups

Cons

Not needed in Gmail
Could be cheaper
Will eventually be unneeded when Microsoft adds Snooze from OWA to Desktop

Crystal
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 16/2/2022

Love the Boomerang Option

Pros

Simple to use, reminds you when there has not been a reply on an important or urgent email with a time frame. User friendly.

Cons

getting to the pre scheduled emails, editing, or updating them took a while to find and figure out.

Katie
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 21/2/2019

Great email too that's easy to use

Pros

I love boomerang for gmail. I use it all the time if I'm going away on vacation and want emails to be sent out while I'm away. I send out volunteer reminders and schedule them out ahead of time using boomerang, too. It's also nice to use the boomerang feature where you can have an email sent back to your inbox if there is no response. This helps me follow up with volunteers and coworkers on projects I'm trying to keep moving forward and reminds me when I need to keep something moving that I thought I passed off to someone else.

Cons

I do like that you are able to edit your future outgoing emails, but I don't like them being saved under a boomerang tab on gmail, it makes it hard to find, and I wish they could be saved in a more customized label.

Camille
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 16/9/2019

Game-changing for managing email flow

Pros

Boomerang allows detailed scheduling of email messages. It helps to maintain a professional image if you are working late or at weekends, for example. Email scheduling also means that emails can be scheduled for the times of day when the receiver is most likely to read and act on them. The pause inbox feature allows me to receive notifications only for the most important emails. Not least, I now also know whether sent email has been read.

Cons

The free version is limited to 10 emails a month.

Seeba
  • Industry: Biotechnology
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 23/12/2020

Read Receipt

Pros

I like how I can read receipt my emails as for some reason gmail doesn't have this feature

Cons

I wish I could also see if people cc-ed read the email otherwise I send it to them directly

Rahel
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
N/A

4
Reviewed on 29/4/2019

Perfect for those looking for simplicity

Pros

It was easy to use and navigate. There isn't much to this software but what it can do, it did well enough. I like the boomerang feature where it reminded me to follow up. Since things can get hectic and I forget to shoot an email to a client, this takes out the guesswork.

The open and click tracking seem to be pretty reliable in their accuracy, which is a pleasant change from many other tracking software I've used in the past.

Cons

First of all, the opens are sent back to you as emails which can result in a flood of emails in your inbox, especially if you had sent a good number of emails. This isn't very pleasant. There are ways to work around this but it can be annoying.

Secondly, I can't say that the Respondable feature was very helpful. It seems like there is much more work to be done to it to make it 'effective'.

174 reviews