User Reviews Overview
About Boomerang for Gmail
Boomerang for Gmail is designed to help businesses schedule and track inbound and outbound emails in real-time. It enables professionals to receive automated notifications when emails are opened, display read receipts and set up...
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- Industry: Outsourcing/Offshoring
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Boomerang is the best tool out there to organize your blasted email!
Overall, Boomerang has been an angel for me. Without Boomerang it will be hard for me to keep up with my commitment in getting back to candidates, and letting them know what they need to do or where they need to proceed a day before their interview. I get a lot of awards and thank yous from candidates and they see our business as very responsive and professional because we never failed to update them regarding their next steps or whether or not they got the post.
Pros
In recruitment, you seldom get just less than 20 emails per day. If you did, well you're lucky! It is a bottleneck to get things done in recruitment if you're speaking of email commitments such as sending email blasts for next week, or sending turn down to a candidate you just interviewed after a week or sending a candidate for final interview a day before his set schedule. We resorted to using sticky notes before, but it is unsuccessful because sometimes sticky notes are not that too sticky and they fly away, and there arises complaints of being unprofessional from candidates we failed to give an update. With Boomerang, it resolved that problem because instead of pending that responsibility and jotting it down to a sticky note, you can just do it now and pend it being sent to whatever day and time you would want it to go out. With Boomerang, we have successfully met 100% compliance in sending out turn down emails, notification or reminder emails, and office-wide campaigns easily.
Cons
I like everything about Boomerang. Maybe what I least like is the price, and why I just learnt it a year ago. If only, I heard about this when I started my career in recruitment, everything should have been a walk in the park!
- Industry: Security & Investigations
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
I can't imagine using Gmail without Boomerang
Who isn't guiltyof having a messy inbox? I know I am. Most people have multiple (you know you do!) If you don't please tell me your secret.. Boomerang keeps it nice and tidy for me. My line of work involves unknown periods out of the office and sometimes I have to go offline, it's incredibly easy for a conversation to slip my mind. Boomerang reminds me to get back in touch and prevents what could be a full fledged disaster.
Pros
Boomerang is like an email babysitter. It ensures that things don't get out of control and that you don't forget anything. It'll even let you know if your outgoing emails are read.
The neat thing is you're able to boomerang threads back to you at a time when its convenient. You'll no longer have to think up excuses as to why it's taken you so long to reach back out and in turn you'll have more time to focus on your work. When you really need to focus you can put your inbox on hold.
Cons
I can't say there's anything I vigorously dislike. When I reach out to Boomerang it may be a day or so before I receive a response. They claim to read and respond to every single email and as far as I can tell, they do. So I can't be too upset about it.
Maybe more personalization?

- Industry: Construction
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Try it out for yourself.
Tried real quick, did not enjoy the user-experience and so I stopped.
Pros
Premise and concept is very simple and straightforward but I just did not enjoy how to use it so I didn't use for long.
Cons
The user experience is complicated in my opinion as it was not as seamless and smooth to use when emailing.
Top Boomerang for Gmail Alternatives
- Industry: Building Materials
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
A great software for email Tracking
I am able to control sending accidental emails
Pros
The ease of deleting and tracking the emails
Cons
It lags a bit when usage from external emails
- Industry: Real Estate
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Boomerang for Gmail: A savior of workplace chaos
Honestly, it has been a positive experience with Boomerang for Gmail mostly because earlier it was challenging to do other work because of the deadlines of simply sending an email. After using this software, I schedule my emails as per the requirements and can get busy with other work without fearing to miss the deadline of sorts.
Pros
I use this software extensively every day to snooze emails as per priority, to track emails to know who has opened and not responded, to get reminders for follow-ups, and to schedule emails as per the requisite deadlines. Before using this software, I had to manually sit and send an email, but now I can schedule it as per the requirement & do the needful proactively.
Cons
I would like to see how the software can be improved in terms of prioritizing reminders or follow-ups for emails and even the snooze priority will help when the deadline is close.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Great productivity tool for email management.
Overall best option to go with Gmail and friendly support, a recommended tool.
Pros
Boomerang for Gmail is quite useful for email scheduling and managing with reminders option. The tool integration for our Gmail professional was very easy and in no time it was setup for all the users. The reminder option is very likeable to get notified of the tasks or events to be communicated and get informed too. I loved the boomerang experience.
Cons
It has given a lot more power to mail management through Gmail and easy way to customize too, only thing i feel is more options could be added to it, else I love the way it works for me.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Simply awesome and powerful tool to use for Gmail.
My overall experience is very good and usage of this tool has made my work experience lighter and productive.
Pros
I liked the simple setup and use of this app feature into Gmail. Company wide use is very much appreciable since we can setup auto replies and customised mail queries to particular users. The calendar feature is also very helpful in setting up reminders and get notified.
Cons
The features provided by Boomerang are merely sufficient and rest features are already available in Gmail, so it's least likely to dislike anything about this application.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Easy to schedule emails with customers in other time zones
Pros
As a company, we had to communicate often with people from all around the globe. Boomerang for Gmail helped us so much with getting our emails to the customer with updates, tracking, etc. in a conveniant time for them to see it during their regular working hours, etc. This was a game-changer and it is used absolutely every day.
Cons
No cons I can think of while using this.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Best Reminder Tool
Overall, a handy reminder tool that I recommend to many!
Pros
Boomerang is like having an assistant on your side to help you remember tasks, emails and conversations that need to be followed up on. I love how it's so easily integrated into my Gmail account!
Cons
The only con is that there have been a few times where my email didn't return to my primary inbox and that made it harder to find and actually be reminded by.
- Industry: Construction
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
I can see it all
Love Boomerang! It saves time, money and energy in my life
Pros
It’s great! So easy to use, benefits of using this makes mass emails great to manage and see how the campaign is going along the way.
Cons
I’m have no cons with the service as of yet
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Boomerang (for Gmail)
I have been using Boomerang with my gmail account, and it has been working great. To be honest, it gives me so much of flexibility since I tend to work a lot during non-standard work hours. I have also being using it a lot to advertise events and send reminders about them (I would schedule all upcoming reminders all at once, so that I don't have to think and remember about them later).
The only downside of this software: if you want to use it on your phone, it won't work automatically with your email app that you already have. Boomerang has to be downloaded separately; and whenever you want to use it, you would need to write the email through that actual app (not through your email application on the phone). It is not a big deal, but it may become confusing if your email box is dealing with a lot of different email that are normally sorter in a gmail box, but are not, unfortunately, sorted in the Boomerang app.
Pros
- delayed emails
- an ability to edit/delete/reschedule your already scheduled emails
- very easy to install and use
- its not expensive
- an ability to schedule particular time when you would like to read your emails (I know this feature exists, but I have never used it)
Cons
- an unpaid version has a very limited number of emails per months that you can use, which is not going to be enough for sure. So, I can say that the software isn't free.
- doesn't sync with an email box in the phone (boomerang software needs to be installed and used independently from your phone's email application)
- design
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Boomerang - super useful
This is a really easy way to supplant a CRM and make sure you never forget about an outstanding email or question
Pros
Super easy to use and a very seamless way to never miss anything/let nothing fall through the cracks. Over time more features were built, but the OG purpose is still the core one I use: have email go back to top of your inbox after x time, if conditions y are met (e.g. you never got a reply, which is the one I use 95% of the time)
Cons
Small details only - because I don't use threads in my inbox, instead 1 email is 1 row, I'll get a notification that an email triggered that I need to follow-up on (e.g. havent gotten a reply to an email in 2 weeks), but then I need to click into it and separately open the email in question. It would be great if the reminder immediately included the email its about as well.

- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Makes you look real smart
I use Boomerang to schedule emails with international contacts all over the world. It makes my life a lot easier knowing that I can get important messages into their inbox at times when they are most likely to be active in their inboxes. Being able to track opens, link clicks, etc. also helps me to understand how productive my outreach is proving to be, which is nice.
Pros
Tracking reads and link clicks are a big part of what makes Boomerang great, and I do like using those features on occasion to get insight into how my external messages perform. The biggest benefit I see, though, is in using the scheduling feature. Boomerang has dramatically improved my success rate in getting timely responses to my emails just by virtue of letting me time messages for when the recipient is likeliest to get it at the top of their list. I've even gotten a few compliments from people surprised that I was active and emailing at unusual times and days. Truth was, I wasn't working at all; Boomerang just made it seem like I was really on the ball.
Cons
Minor complaint, but the UI in the Gmail application really doesn't look very nice. There are also a couple of issues with button and field placements potentially leading to misunderstandings. I would recommend reviewing your activity carefully so that you're sure that what you're attempting to do is actually done.
- Industry: Nonprofit Organisation Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Productivity soars with a clean inbox
Pros
I use my inbox as a 'to do' list--until something is addressed, I leave it in my inbox. At times though, I am waiting on another person or want to revisit something in a few weeks without starring at it every day until then. Boomerang allows me to do just that--with the click of a button, I am able to ensure that emails wind up back in my inbox and, with a clean inbox, I can focus on what really needs to be addressed now.
Cons
Boomerang works by almost forwarding the email back to your inbox. Thus, with gmail, you might have a thread of emails (the original one and then the one from boomerang). Once you get used to this though, it really is not a problem at all.
- Used Daily for 1+ year
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Review Source
A game-changer in managing my inbox
Returning important emails to my inbox at a later date, reminding myself to follow up with people by scheduling the email to bounce back to me if they don't respond.
Pros
I use Boomerang to help manage my personal and work-related email accounts. It's been a massive help since I started using it . I used to let dozens of emails pile up so I wouldn't forget about them, but the ability to send them away and have them return at a later date is invaluable. I also love being able to schedule follow-up reminders for myself by scheduling sent emails to return later if they don't receive a response. The "responsible" feature that rates the quality of your email using AI is pretty neat too.
Cons
Can be a big buggy sometimes when verifying that I'm logged in, but nothing that hampers usability.
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Useful app!
I've never had a scheduled message not be sent. The ability to keep track of important e-mails that I haven't received a reply for has been a lifesaver. A great app to help keep you on top of your game. I'd recommend it to anyone who wants to stay ahead.
Pros
What a find when I learned about Boomerang for Gmail. Having the ability to schedule an e-mail to send at a later time means I can do an e-mail when I think about it and schedule it to be sent later. Great for sending reminder to people or even yourself. Having messages come back to the top if you don't hear back has been a very useful feature. With all the e-mail I get, it's hard to keep the ones I need to followup with visible in the inbox.
Cons
Limited number of message credits on the free basic plan. That is okay if you don't use a lot. Pricing for personal use is a bit much if you don't use it heavily

- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Boomerang- Soon to be obsolete, but great right now.
Pros
Boomerang was the perfect Gmail Add-on. When I installed in 2017 it had features I had never seen before. The Email scheduling tool was terrific, and the reminders worked flawlessly.
Cons
On the other hand, in the new version of Gmail the reminders are built in, and I have heard that the email scheduling tool will be added later. Despite this news, I have continued to use Boomerang because of its simplicity and current feature set.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Nice features, easy to use
I've been using Boomerang for several years, and it has greatly improved my productivity, and my ability to get responses to my emails.
Pros
Being able to schedule emails, and have it remind you if you don't get a reply, helps keep you on track, and not let things fall through the cracks.
Cons
One of the only cons that I have found is that the extension in Google Chrome can be a bit slow to load.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Life-changing tool!
Pros
This tool keeps my inbox manageable! I use this tool 3-5 times per day, at least, to both remind myself of emails I want to circle back to or when I want to pause my inbox to focus.
Cons
Overall, it's an amazing tool! When I want to unpause the inbox, it's a little too many clicks, but that's a really small issue.

- Industry: Research
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Boomerang- the tool you NEED!
I use boomerang as an add on to gmail. As a student, I am often up late at night working. I use Boomerang to set up an email to deliver in advance, so I don’t commit the faux paus of emailing my professor at 3 in the morning!
Pros
Boomerang allows me to schedule emails in advance, particularly, when I’m working late at night, but don’t want to expose the recipient to my late night mailings. I’ve recommended Boomerang many times to other students
Cons
I don’t love how Boomerang sets an assumed time to send around two days in advance pretty much automatically. I think it should take you straight to a window where you select date and time once you press schedule message.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great addition to Gmail!
Pros
Easy to send delayed messages or send reminders. Can add read receipts to sent emails. Extremely easy to use and requires no training. Plug-ins for Google chrome for enhanced functionality.
Cons
There are no cons to this software, it's great!

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Game-changing for managing email flow
Pros
Boomerang allows detailed scheduling of email messages. It helps to maintain a professional image if you are working late or at weekends, for example. Email scheduling also means that emails can be scheduled for the times of day when the receiver is most likely to read and act on them. The pause inbox feature allows me to receive notifications only for the most important emails. Not least, I now also know whether sent email has been read.
Cons
The free version is limited to 10 emails a month.

- Industry: Biotechnology
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Read Receipt
Pros
I like how I can read receipt my emails as for some reason gmail doesn't have this feature
Cons
I wish I could also see if people cc-ed read the email otherwise I send it to them directly

- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Perfect for those looking for simplicity
Pros
It was easy to use and navigate. There isn't much to this software but what it can do, it did well enough. I like the boomerang feature where it reminded me to follow up. Since things can get hectic and I forget to shoot an email to a client, this takes out the guesswork.
The open and click tracking seem to be pretty reliable in their accuracy, which is a pleasant change from many other tracking software I've used in the past.
Cons
First of all, the opens are sent back to you as emails which can result in a flood of emails in your inbox, especially if you had sent a good number of emails. This isn't very pleasant. There are ways to work around this but it can be annoying.
Secondly, I can't say that the Respondable feature was very helpful. It seems like there is much more work to be done to it to make it 'effective'.
- Industry: Internet
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Scheduled emails make me look more professional
This tool really is a life-saver. It helps me keep my professional work boundaries. If I email clients outside of my business hours, I give them the impression that it's ok for them to email me anytime they want. I also don't want to bother them outside of their work hours. So it goes two ways. Scheduled emails and reminders are a brilliant combo. I feel like it should be built into Gmail, but until then...Boomerang gets it!
Pros
I work crazy hours but don't necessarily want my clients to know that. With Boomerang, I can be working late at night and schedule my emails to send in the morning instead. That enables me to work when I work best, without having to play catchup the next day.
Cons
The free version is somewhat limited, but that's my only complaint!