User Reviews Overview

About Airtable

Airtable is a cloud-based project management solution targeting small to midsize businesses as well as departments within larger companies. This system focuses primarily on data organization and collaboration. The system uses a...

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Feature ratings

Value for Money
4.5
Features
4.5
Ease of Use
4.4
Customer Support
4.4

Browse Airtable Reviews

1,759 of 1,759 reviews
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Steve
  • Industry: Nonprofit Organisation Management
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 30/12/2019

Only limited by your time and creativity

We have about 10 different business processes that we track in Airtable. It's amazing how flexible it is, and the overall experience has been extremely smooth. It's especially easy to get new users up to speed quickly because of how intuitive the Airtable is, which is an especially difficult feat given how extensively you can customize everything. They have a great online help and video training as well.

Pros

Airtable brings actual structure to our working environment. We use for a team of 15 to track tasks, projects, and even for lightweight documentation of work done or where stuff is. I really like the flexibility and the ability to create just about anything with it and still make the finished product look nice. The UI is what people first comment on when I invite them to our shared set of bases--either "it looks great" or "this is easy" or something like that. I especially love the integration with Zapier so that if you need to go outside an Airtable base, you probably won't have to do manual entry--it can sync with your other app.

Cons

With the free version, you will hit the record limit will pretty easily. I wish they had a lower-priced plan that was above the free version, but below their much more expensive tiers.
A second huge miss is that there was really no way to do rich text. That severely limits the usefulness for using Airtable as any kind of repository for content or anything like that. Basically you convert everything to HTML markup and store it as plain text in Airtable, but like I said they have promised to fix this . . .

Eliza
  • Industry: Machinery
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 6/3/2023

The Perfect Solution for Non-Coders Who Need Advanced Database Functionality

Pros

Airtable is a user-friendly database tool that offers the functionality of a database, without requiring any coding skills.

Cons

Although Airtable is an excellent tool, it lacks some essential features that are critical for many users, such as the inability to increase storage space beyond the premium plan limit, or write formulas across cells from multiple tables.

David
  • Industry: Plastics
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

3
Reviewed on 17/2/2023

Good but not for our application

Pros

Easy to populate and set up - good tables

Cons

Found it difficult to set up a database to my needs but that was probably down to me

Top Airtable Alternatives

Ahmed
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 12/1/2023

"Airtable: The Most Powerful Tool for Teams Looking for Efficient Data Management and...

My overall experience with Airtable has been extremely positive, It is an incredibly powerful yet easy-to-use online platform that allows teams to quickly create and manage databases, build powerful automations, collaborate on projects, and much more, The intuitive interface and variety of features make it an ideal tool for teams looking for an efficient way to manage their data and workflows, Airtable is an invaluable resource that I would highly recommend to any team looking to streamline their processes.

Pros

I really appreciate how intuitive and easy-to-use Airtable is, It has a simple, user-friendly interface that makes it easy to quickly create and manage databases, collaborate with team members, and build powerful automations, It also offers a variety of integrations with popular cloud storage solutions and third-party apps, making it a great tool for teams looking for an efficient way to manage their data and workflows.

Cons

The one thing I like least about Airtable is that some of the more advanced features can be a bit confusing to use, particularly for users who are new to the platform, However, Airtable does offer great documentation and tutorials to help users get up and running quickly.

Alternatives Considered

Knack and Zoho Creator

Reasons for Switching to Airtable

We chose Airtable over the other products because it offered the best combination of features and price, It has a simple, intuitive interface that allows us to quickly create and manage databases, build powerful automations, collaborate with team members, and much more, It also has great integrations with popular cloud storage solutions and third-party apps, as well as a variety of tools for managing data, Also the pricing was very reasonable, making it an affordable solution for teams of all sizes.
Sarah
  • Industry: Writing & Editing
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/2/2023

A good product

The software is really good and nice. It aids in several aspects like database management, project management and I love it!

Pros

Air table is a really good software with a lot of features. This features aid your planning and project management and I love it. I specifically love how it's easy to navigate and organize your data. It also helps creating features or rather aiding growth for a company and providing tools for your staffs.

Cons

There wasn't a lot of issue but as known, when using a new software there maybe a bit of issue here and there, but it was extremely easy to get the hang of it along the way.

Chandrabhan
  • Industry: Market Research
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 15/2/2023

Review of Airtable

My overall experience with Airtable has been very positive. The platform is intuitive, easy to use, and customizable, making it a great solution for many of my data management needs. I have found the drag-and-drop functionality to be extremely helpful when creating custom tables and the ability to link data across multiple tables has been incredibly useful. The fact that I can share my databases with others and collaborate with them in real-time has made Airtable an invaluable tool for my business. Additionally, the customer service and support team has always been incredibly helpful and responsive.

Pros

1. User-friendly interface: Airtable's interface is easy to use and intuitive, making it easy for users to get started with the software.2. Customizable templates: Airtable offers a wide range of customizable templates that help users to start their projects quickly and efficiently.3. Versatility: Airtable can be used for a variety of purposes, such as project management, CRM, inventory management, and more.4. Real-time collaboration: Airtable allows multiple users to work on the same project simultaneously, making it easy for team members to collaborate in real-time.5. Mobile app: Airtable offers a mobile app that enables users to manage their projects on the go.

Cons

1. Pricing: Airtable's pricing plans can be relatively expensive, particularly for larger teams.2. Limited integrations: While Airtable offers integrations with popular tools such as Zapier and Slack, it doesn't have the same level of integration options as other project management tools.3. Limited reporting and analytics: While Airtable does offer some basic reporting and analytics features, it doesn't offer the same level of advanced reporting as other project management tools.4. Limited security features: Airtable's security features are relatively basic, which may not be suitable for organizations with stricter security requirements.5. Limited customization options: While Airtable offers customizable templates, it doesn't offer the same level of customization as other project management tools.

Marc
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 18/2/2023

Best Tool For Project Management!

Overall, I would recommend Airtable to anyone looking for a flexible and customizable database management tool. It's easy to use, highly customizable, and offers a range of collaboration and sharing features, making it a great choice for businesses, organizations, and individuals alike.

Pros

One of the things I like about Airtable is its user-friendly interface. The website has a clean and intuitive design that makes it easy to create, edit, and share databases. The interface is also highly customizable, allowing users to choose from a variety of pre-made templates or create their own custom templates.Another feature I appreciate about Airtable is its flexibility. Users can create a wide range of databases, including project management, customer relationship management (CRM), content management, and inventory management, among others. Airtable also offers a variety of field types, such as text, number, date, attachments, checkboxes, and dropdowns, which allow users to structure their data in a way that best suits their needs.

Cons

Airtable offers a free version and some of the more advanced features, such as automation, integrations, and advanced search, are only available in the paid version. Additionally, while Airtable is highly customizable, this can also mean that it requires some time and effort to set up and optimize to a user's specific needs.

Julio
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 14/2/2023

Airtable is excellent in communication management

Time tracking is less robust. The tools themselves lack customization. Only modifies a few functions. There could be a notification when an external guest views a ticket, and it would be nice to have a status when someone clicks on a ticket. I don't like not having a centralized project directory. You have to be invited to do everything, and I miss some projects because someone didn't invite me.

Pros

Airtable has been the de facto project management tool both inside and outside our company. We use it for all our internal project management, but also as a communication and project management tool for our clients. For each client project, we set up a different project and handle all related tasks and communication through Airtable. Airtable is a tool with a very gentle learning curve. Anyone with limited knowledge of project management tools can use it, as it is more of a communication tool that helps you keep all your communication in one place. For those using such a tool, it is a bit of a challenge, as replies to messages can be sent through common email clients, which is another advantage of the system.

Cons

File management, associated to each task or message. Each email has its own attachments and you can easily find what you want according to popular categories. Easy task management. Simple task management methods always look and work better than complex tools. Each task is assigned to the right person and all task communication is located directly below the task. Communication between company and customer. All messages go to the right members of both teams and communication is never lost.

Gaurav
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 11/2/2023

Revolutionizing Productivity with Airtable: An In-Depth Review

Pros

One of the most liked features of Airtable is its flexibility and versatility. Airtable can be used for a wide range of tasks and projects, from basic task management to complex data tracking and analysis. This makes it a valuable tool for businesses and individuals across a wide range of industries and use cases. Another popular feature of Airtable is its user-friendly interface and intuitive navigation. The platform provides a simple and straightforward way to manage data, even for users who may not have experience with similar tools. Airtable's integration with a wide range of third-party apps and services is also highly regarded by users. The platform works seamlessly with popular productivity tools such as Google Apps, Office 365, and more, making it easy to manage data from a single platform. Finally, the platform's ability to handle large amounts of data and support for real-time collaboration is also highly regarded by users. This makes it a valuable tool for businesses and individuals who need to manage complex projects and work together as a team.

Cons

One of the least liked features of Airtable is its cost. Some users have reported that the platform can be expensive, especially for businesses and organizations that require access to advanced features and need to manage large amounts of data. Another issue that some users have reported is the platform's limited customization options. While Airtable provides a wide range of capabilities, some users have expressed frustration with the platform's limitations in terms of customizing certain aspects of the platform to meet their specific needs.

Parth
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 20/2/2023

Make workflow Management easy with the help of Airtable

Pros

1. Easy to use interface and very interactive 2. Create multiple views of the same data 3. Have feature of calender view

Cons

1.Less customizations available. 2. Some sort of errors occurs everytime.

Verified Reviewer
  • Industry: Logistics & Supply Chain
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 13/4/2022

Powerful and flexible collaboration tool

Overall, Airtable has given us a flexible collaboration tool which allowed us to work more efficiently, both internally, and externally with our various stakeholders.

Pros

I like how easy it is to switch between a tabular view and a kanban view for the same data. We always needed an easy visual tool (kanban) for our workflow but also needed a tabular view for an overall look of our work. Airtable seamlessly combines these two along with other features.

Cons

The dashboarding feature is quite new and is still a bit limited. The row limitation is a little too low.

Alternatives Considered

Jira and Trello

Reasons for Choosing Airtable

We needed a forms functionality so we can take in requests from people outside our team.

Switched From

Trello

Reasons for Switching to Airtable

Easy to share and collaborate with Google SSO, has more features compared to Trello.
Aimee
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 24/9/2022

Data collection powerhouse & beautiful intuitive forms

I love everything about Airtable and it’s an invaluable part of my business operations. I use it daily. I have created so many forms and I used multiple other software‘s in the past to collect data from my students. I found that every single other software that I used had limitations and costs associated with it that just continue to go up the more forms I created. The thing I love the most about Airtable is that it has a beautiful interface, it’s free to use, and I don’t ever lose access to my data.

Pros

I love everything about the forms in Airtable. They are completely customizable. They populate the data in an easy-to-read spreadsheet. It sends me automatic notifications every time that someone fills out a form. It keeps all of my systems and my school organized because I have a form for everything and there are no limits on how many forms I can have it really has allowed me to create a beautiful system of collecting data.

Cons

There’s a ton of features in Airtable that I don’t use. I think when I first started I spent a long time trying to figure out how I can use their other features. However, I don’t think that every feature that they have is worth using. However, since there is no cost to Airtable that doesn’t matter.

Molly
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/11/2021

Longtime Airtable User

I hands down would not be able to track my incoming flow of client work without Airtable. It was a final solution to a really big problem. It's easy on the eyes and easy to compartmentalize my project workflow.

Pros

The simplest form of using Airtable is still so much better than using Excel Spreadsheets. Airtable is fairly easy to use, however, does take a bit of time to learn about so many of the features it has to offer. I could probably apply more time in learning how it could further benefit the way I use it every day in my business.

Cons

I do find there are SO MANY great features, it might be nice to have an onboarding specialist... heck I've been such a long-time user maybe they have this. Their customer support is top-notch and quick to respond to any requests.

Alternatives Considered

monday.com and ClickUp

Reasons for Switching to Airtable

I had seen these other products about a year into using Airtable and was pretty content with my current situation, I took a look at ClickUp and it just seemed too bloated for what I needed. Monday also. Airtable is just a lot easier to use in a simple manner or a more complex manner when you are ready for it.
Miles
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/3/2022

Airtable is our daily driver and trusted data keeper

Overall Airtable is a great product that we will continue to use because the alternative, competitive products simply do not have the feature set, and are even more difficult to learn. We find that with Airtable we can be as productive as possible in a reasonable amount of time, and feel secure that our data is safe.

Pros

Airtable, once learned, is simple to use for data collection, data management, and reporting. We like being able to build custom forms, quickly, to add data to records and it makes our employee's jobs easier. The mobile features are strong and allow us to get work done on the road by phone, and we feel like our data is safe and accessible.

Cons

Airtable has a learning curve for admin and users. Not to say this is Airtable's fault, but to say Airtble is "plug and play" would be false. This learning curve has proven time consuming and creates delays when onboarding new employees who's strength is not data management platforms.

Alternatives Considered

kintone

Reasons for Choosing Airtable

ZOHO is clumsy at best.

Switched From

Zoho CRM

Reasons for Switching to Airtable

Kintone could not support the amount of records for the price we needed, and Airtable had an easier interface that agreed with our style. As a non-profit one of our highest priorities is budget and Airtable accommodated our record needs at a fair rate.
Jonathan
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 15/8/2019

AirTable is an Advanced Form of Excel

My work team uses airtable as opposed to Excel or Google Sheets to keep shared records, and this has been very helpful to us especially in keeping lots of complex information in one place that we can easily sort through. Because it has more features than a traditional excel sheet, like attaching documents or pictures, it is an easier way to keep track of documents than a traditional Cloud Storage system like Dropbox or Google Drive. It also gives us lots of special "blocks" that we can use (but are still exploring) so we can continue to improve our workflow and data spread.

Pros

I love that this works as an Excel document, but you can also do so much more with it - attach documents, check boxes, drop down options, and so many more things. It has great integrations with other platforms, and is easy to set up for various different functions that Excel could never offer. I also love the extra blocks you can use that give you more options for functions, such as creating pivot tables, sending texts, keeping an organizational chart, and even setting a countdown! It makes me want to explore more ways I can use this to help make our workflow better within my work team.

Cons

It does take a little getting used to at first if you are used to excel. It's not quite a replacement for Excel if you are trying to make a traditional sheet with borders, and it also isn't as easy to highlight select cells and copy/paste them in other places like in an Excel sheet. It also doesn't really support traditional Microsoft formatting which is kind of annoying when you try to copy information in. But seeing as how this is a better system for containing information, its pros outweigh the cons and you can easily use Excel and Airtable at the same time to support your various needs.

Alternatives Considered

Microsoft Excel

Reasons for Switching to Airtable

This was a step up from our old method of using a Google sheet to keep information in one place. It hasn't completely replaced Google Docs or Excel, but it has been a great service for us to keep certain records that are harder to keep track of on other less complex platforms.
Tyler
  • Industry: Philanthropy
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 6/4/2020

Forget Excel and use AirTable instead!

Airtable is a game changer! Since we can create views on the fly, especially ones that link to our calendars, we're able to track projects really easily, and communicate changes across our entire team. We even started using it to tracking employee training hours, and it's saved us countless hours per week.

Pros

Airtable combines really advanced features with and easy to use interface, allowing some members of the team to set up a base, and allow others to maintain/update it. This has allowed us to store complex data, but make it accessible in different views, depending on the business need.

Cons

Airtable could be improved with some better formula functions. For example, if you wanted to calculate formulas based on some type of filter, such as an aggregate function, it is very difficult or impossible to do. We usually have to extract the data through their API and then process it for more complex needs.

Alternatives Considered

ProofHub

Reasons for Switching to Airtable

Airtable seemed like the entrance to learning was a lot easier, and it was generic enough where we could make it exactly what we wanted it to be. Also, our devs team was very familiar with the Airtable API, which is well documented and makes it easy to integrate with our third party products.
Delia
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 26/7/2019

Why I use Airtable to store my data

I run a site called Wikihospitals, and display international health technology services. This data all needs to be linked together, so I can see information like country of origin, founder's details, technology used and medical specialty covered.

Airtable was a great discovery for me. I can shared my data easily, embedded it into my website and am now transforming it into a fully fledged directory site.

Pros

Before Airtable, pre formatted databases were costly platforms to subscribe to, and extremely difficult to create from scratch (for the non coder).

Airtable is just dead easy to use. It looks like a spreadsheet but behaves like a database. You can import or export data as a CSV file. You can share a link or embed a view into you website using iframe code.

It is also lightning fast. You can link any number of different 'sheets' together. You can selecting different types of 'fields' ie numerical, date, multiple select, calculations, upload document etc.

You can also display your data in a range of 'views' from maps to calendars to gallery views of pie and bar charts.

Cons

When using the embed code option, it doesn't show that well on a mobile device. Apart from that, it's really the perfect software for people with a large amount of data and no code skills.

Mayank
  • Industry: Animation
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/12/2020

Airtable enables to keep track of the entire project management process

Airtable is my favourite project management platform that provide extensive features about project management and covers all our needs during development process.

Pros

Airtable connects our team to each other during the project development process and makes it possible to work in syncronization. Project manager can define the roles and the permission of each particular team member in a very flexible way.

Cons

Customer support is late to respond to the cases that we have created in support center and pricing plans are not flexible, 4 static pricing plans are not sufficient for this kind of a feature rich platform. User should be able to select the limits in a more flexible way.

Alternatives Considered

Bynder

Reasons for Choosing Airtable

Airtable's features met our company specific project management needs better then Bynder.

Switched From

Bynder

Reasons for Switching to Airtable

Airtable was a better match to our specific needs in terms of project management.
Felix
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 30/12/2022

A Comprehensive Review of Airtable: Key Features, Common Critiques, and Overall Recommendation

Overall, I've found Airtable to be a powerful and flexible platform that has greatly improved my productivity as a small business owner. Its customizable fields and views, integration with other tools, and collaboration features have all been invaluable in helping me manage my work and stay organized.

Pros

As a small business owner, there are several key features of Airtable that I have found particularly helpful in managing my work and staying organized.One of the standout features for me has been the ability to create custom fields and views. With Airtable, it's easy to create a database that is tailored to my specific needs, and the views feature allows me to see and interact with my data in a variety of different ways. This has been especially helpful in keeping track of important information, such as client details, project milestones, and team schedules.Another key feature that has been helpful is the integration with a wide range of other tools and platforms. I've been able to easily connect Airtable with my other work tools, such as my email client and project management software, which has made it much easier to manage my workload and stay organized.The collaboration features have also been very useful, as I've been able to share my databases with my team and work together on projects in real-time. This has greatly improved our efficiency and has allowed us to stay on top of our work even when we're not all in the same location.

Cons

I have mixed feelings about Airtable. On the one hand, I have found the platform to be extremely helpful in organizing and managing my work. The customizable fields and views, integration with other tools, and collaboration features have all been invaluable in helping me stay on top of my workload and stay organized.However, there are a few common critiques that I have encountered as a user of the platform. One issue I've had is the limited free plan. While I appreciate that Airtable offers a free version of the platform, the limitations on the number of records and attachments can be a drawback for small businesses like mine that need to store a large amount of data.Another issue I've encountered is the complexity of the platform. While Airtable does offer a wide range of features, I've found it to be somewhat difficult to learn and use, especially for someone like me who is new to database management. The learning curve has been steep, and I've had to spend a lot of time trying to figure out how to use the various features and tools.Finally, I've been disappointed with the price of Airtable. It's a premium product, and it can be expensive compared to other database management tools on the market. As a small business owner, I have to be careful with my budget, and the cost of Airtable is a significant investment.

Enrico
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 14/11/2022

Most powerful and flexible project management tool ever

Airtable became my one stop shop for managing data / projetcs / processes - no more spreadsheets.

Pros

Most pleople start Google Sheets or Excel when they need to "control" something (a projetct, to-do list, CRM, content calender, inventory, etc). Airtable is a perfect tool to replace this: it has the "spreadsheet" feel, making it so easy to start, but it can go much further than a spreadsheet, both in terms of the amount of dimensions you are able to control and reports you can easily generate. You can scale it to a full ERP and CRM system, step by step, customized exacly the way you want.

Cons

The inability to link data from multiple bases . So you either have to build a giant base or you have to duplicate data in different bases. There has been some positive developments on this front, though.

Alternatives Considered

ClickUp

Reasons for Choosing Airtable

Much more scalable

Switched From

Asana and Microsoft Excel

Reasons for Switching to Airtable

Easier to use
Rosalina
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
2

4
Reviewed on 2/3/2023

"Unlocking the Power of Data: An In-Depth Review of Airtable as a Project Management Tool"

In general, Airtable is a flexible and easy to understand project the executives device that offers a scope of customization choices and mix capacities. While there are a few impediments concerning detailing, computerization, and estimating, Airtable is major areas of strength for a for groups searching for an adaptable and cooperative undertaking the board arrangement. Likewise with any product, it's critical to painstakingly assess your choices and consider your particular business needs prior to pursuing a choice.

Pros

Adaptable: Airtable is a profoundly adaptable instrument that can be utilized for a large number of uses, from project the executives to occasion arranging.Easy to understand: Airtable's UI is instinctive and simple to explore, making it open for colleagues with various degrees of specialized mastery.Adaptable: Airtable permits clients to alter the look and feel of the stage to suit their requirements, including the capacity to add custom fields and coordinate with different apparatuses.Joint effort: Airtable makes it simple for colleagues to team up on projects continuously, with the capacity to share tables and work together on undertakings.Combination: Airtable incorporates with numerous other programming devices, for example, Google Drive, Dropbox, and Slack, making it simple to smooth out work process.

Cons

Restricted revealing: While Airtable offers essential announcing highlights, it very well may be restricted as far as cutting edge investigation and information representation.Expectation to learn and adapt: Airtable's broad elements and customization choices can carve out opportunity to learn, particularly for clients who are curious about information bases.Restricted robotization choices: Airtable offers some mechanization highlights, however more perplexing work processes might require extra instruments or custom prearranging.Evaluating: While Airtable offers a free arrangement, the paid plans can be costly for bigger groups or organizations with numerous clients.Portable application: While Airtable has a versatile application, it is less practical than the web rendition and can be challenging to use on a more modest screen.

Mathias
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 9/10/2017

Helped us understand complex projects

I can now build the tool I need. And since my (and my teams) needs changes with time I can modify my Airtable bases to match that.

When you build your own tool with Airtable you will need to ask good questions about your need and goals and if you're in a team this can start a very good conversation.

It's much easier for me now to get not lost track of a big and complex project because I can split it into smaller parts that more understandable.

With features like formula and roll-up, I can setup my base to quickly show me some important information. Like how many urgent task within an acitivity.

Pros

The fact that you can build the tool you need and that in that process the conversation your team will have is very valuable. Airtable is not an out-of-the-box just but more like Lego bricks and the (almost) only your own imaging that set the boundaries. So you need to ask the right questions about what is it you want to do and know? Which information do you need and what do you want to be able to do with it. When you ask that questions in a team you will have a great conversation about goals, ways of working, differences in need etc.

Airtable provides you with a variety of tools to make this happen but you need to take the time to build your tool. If you don't and "just" use it as a spreadsheet you won't use the real potential of it.

We have used Airtable to keep track of a complex website, booking a video equipment, project, ideas, teachers projects and more. One of the most powerful things about Airtable is that you can create different views and then create different processes.
An example is that we have a table with activities for teaching that we publish on our website. We needed a process for reviewing text for errors, a process for reviewing which activities we should share and not share, a process for which activities we had cases for etc. Doing that in Trello would mean multiple boards. in Airtable we could just create a new view with the same records.

Cons

I will say that hardest part about Airtable is understanding the logic behind it and that it is something else than a spreadsheet. I took me some time, and it has been hard explaining it to my colleagues.

Ing Siang
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/12/2018

Early User and a Returning Addict

Overall I am a super fan of Airtable - first discovered, fell in love, and told everyone I knew about Airtable 3-4 years ago, IIRC when they first appear on Product Hunt. Build a whole bunch of bases to manage my person life (book list, financial trackers, a large inter-linked base to track 3D printing activities for a local maker space etc.). Stopped using it for awhile because I was focusing on my day job for a few years, before coming back to do side projects and businesses.

Ended up build a tracker for my subscription business, with automated renewal and receipt email generation via Zapier. Airtable is not perfect but it made a non-coder me into someone who can create a solution that’s “almost there”. I always tell people - Airtable can’t do everything (like a fully customized software) but 80% of your need can be satisfied by Airtable with 20% of effort, broadly speaking.

I also love their Customer Services - while it is no longer the Airtable 2-3 years ago where I just chat using the chat tool (Intercom or..?) and ask UX related questions as they come to me (simple questions, not too different from asking a coworker in your office) and even caught the CEO Howie Lou a few times; it is still a very well supported software/ company where the CS team actually know the system really well and does’t just shove canned responses in your face.

Overall, lots of love for Airtable!

Pros

Ease of use, basically a database without the complexity of being one. No more managing of tabulated data via spreadsheet or simple table in word processing software. I also like the fact that I can do data entry in expanded and table views (I have a base called “Ideas”, where each column correspond to an area of interest in idea generation, e.g. Problem, Market, Competition, Elevator Pitch etc. - which the preferred data entry method is in the Expanded Jew; where as for base such as my “Bank Transactions Tracker”, the table field is better.

I also like how they aren’t just focusing on being American (yay to company that bother to cater to ALL date format under the sky) although for some other colum type they haven’t got down to it yet (telephone number etc.).

Personally I am a big fan of the Pro feature Blocks, which I used to create performace dashboards for my freelance subscription business. The Blocks feature is the only reason I opt to pay, although I am paying mostly out of my credits accumulated during the earlier days of Airtable.

Also like the community that’s building on top of it, forum is very active and lots of power users to learn from.

Combine with with other IaaS tool such as Zapier and you get a really powerful tool.

Cons

Insufficient control (can be easy to make mistake such as accidental typing etc.), lack of data validation (upon data entry), and interface could use more customization (e.g. lots of empty/white spaces in Card views, can’t have multiple lines in field header etc.).

Verified Reviewer
  • Industry: Computer Games
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
1
Ease of Use
3
Customer Support
4

3
Reviewed on 17/7/2018

Airtable is one to watch in the future

Airtable has very specific uses that would be hard to replicate anywhere else with another piece of software. It has many flaws and drawbacks, but once you accept them (and find ways to circumvent them) it can be quite a handy and interesting piece of software.

Pros

When I first started to use Airtable, I came away deeply frustrated with it's usability. It's sometimes slow, straightly obtuse to use and has many "pending features" that would be extremely helpful for some of the simplest of tasks.

However, there came a time when I had to organise a league table for a tournament over the internet, and all of sudden, Airtable clicked.

What Airtable is good at is creating a database of entries for a specific use, so for example, making an internet registration form where a user can enter data and "register" their interest in a particular thing is so quick and easy to do.

I created an application form which auto stored the data into a highly organised table that I could then use however I wanted (I created a league table from the registered users with ease and shared the results of the league as the scoring progressed) - all via the internet, I don't know of a way that I could have achieved this without AirTable, Google Docs would have been a possible solution, but Airtable allows you to add attachments easily (so images, etc) as well as allowing you to manipulate (And hide) data in any way you can think of using Rollups and Lookups - two of it's most powerful features.

Once you get used to it, Airtable becomes useful, and I can see myself using it again and again when I want to organise a very specific and distributed task on the internet.

Cons

Don't think this is Excel in a different disguise, it's not, it's not as adaptable and not as powerful as Excel. You couldn't use it to track a project or manage a holiday system or anything like that, but creating a full customer list for a newsletter? Yep, easy, that's the kind of thing it DOES do really well.

It could use a few more features on the free tier of the software (the paid tier unlocks "blocks" - which is a strange name for plugins, which allow you to view the data in different visual ways but ultimately it's not as well integrated as it should be and therefore has a limited use)

Another thing is that Airtables mobile interface is woeful compared to it's desktop version, and for some reason you can't access the desktop website via mobile. I have no idea what compelled them to make this decision but it's something they need to address in the future. The mobile layout is next to useless.

Jay
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 3/12/2021

Quite possibly the most valuable piece of software that I've ever used.

I use airtable to keep track of everything in my work and personal lives. It has huge advantages over classic spreadsheets (many more features) and is a great, user friendly way to allow regular non-technical people to create complex databases without them even realizing it. I try everything on the web and I've used numerous spreadsheet, database and app builders and Airtable blows all of them out of the water and so far out of the water that they are no longer visible.

Pros

Airtable's flexibility to be configured and used for almost anything in the universe that you'd like to track is the best thing about this app.

Cons

Almost unheard of these days, but I'd like to see real-time support via chat or phone. Email just doesn't work for me.

Reasons for Choosing Airtable

Cost and feature set

Switched From

Claris FileMaker

Reasons for Switching to Airtable

Cost and ease of use.
1,759 reviews