User Reviews Overview
About Focus X
Focus X is an all-inclusive enterprise resource planning (ERP) system that helps you connect every aspect of your business operations. From production to supply chain, customer relationship management to inventory and human...
Learn moreAll Focus X Reviews Apply filters
Browse Focus X Reviews
All Focus X Reviews Apply filters
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
ERP for Automotive Spare Parts Management
I am using Focus 9 to manage my automotive spare parts business, it helped me scale my operations in the last 2 years. I am quite satisfied and highly recommend the software.
Pros
The ease of use and the way the software was built around my business us case.
Cons
Reporting could have been little more dynamic by including pivot tables
- Industry: Consumer Electronics
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Focus
Super , one of the best software which we have used in our experience
Pros
Customized option and the best part is we can created any type report by report engine which make the work ease for the Users.
Cons
Ease Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software.
Alternatives Considered
TallyPrimeReasons for Switching to Focus X
Prakash Solution was Offline and we wanted to go for Online application so we looked focus Software and we started from FOCUS 6 we are using now FOCUS 9 Web Version- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Focus 8 itself is alright but execution and customer support failed
Customer support is worst i.e. when we highlight our issues and problems they are not able to solve and also did not follow up.
Software itself is not stable, too many bugs.
Those basic report such as P&L, B/S and GST report are not well set up and difficult to use.
Pros
User friendly, flexible, allow customization, a lot of features
Cons
Implementation took way too long and not professional.
What promised could be deliver in the initial presentation was not able to deliver during implementation and did not fully customize to fit into the business.
Too many bugs i.e. those report and function used to be alright then suddenly it does not work.
There are a lot of issues & bugs that the support team cannot solve and they did not follow up at all.
Top Focus X Alternatives
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Easy to use
Keeping customers info organized. Tracking sales process and team.
Pros
User friendly . Good interface. Easy to learn and use.
Cons
Nothing really. All features are exactly what we need
Reasons for Switching to Focus X
It has been already customized for our type of business.- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Worth considering
Overall, this software is still worthy to be on the list of tools to use as it has the features needed, and if it doesn't the developers have an open mind of adding and implementing the feature in a quick window of time. This is also not based on some fancy interface where learning is quite difficult.
Pros
I can say that although this software is technically in constant development for new features, I like it when they act on it in a decent span of time. What I mean is particularly on those modules. The developers are true to their word that they are indeed customizable and are always on the lookout for users requesting such non-existent features.
Like most innovations right now, this has helped it shortening the workload on tasks like this and management is quite easy and problems are easily controlled. I like the graph presentations as I am a visual type of person and it makes it easier to understand data to act on it real quick. This one is also not taxing on computer RAM usage which is very good for some of our relatively old computers. And the best part is it is user friendly.
Cons
Although to a certain degree I agree that limitation on Number of Users in proportion to the charges the company incurs when the new ones, but it would be nice to expand further the accessibility of users as it is expected that softwares like these are intended for employee management, and you can't just amount the number to a few individuals. And lastly, I'm hesitant about doing updates as it somehow messes up "old data" and I don't like having to deal with re-checking them one by one. The developers should up their game on this since this software is dealing with finances.
- Industry: Luxury Goods & Jewelry
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Need improvement in manufacturing and budgeting
Good and Detailed software. comparing to other software detailed reporting is good but summarized reporting is required.
Pros
detailed software with complete audit trial. very good sales report and outstanding Receivables and payable reports.
Cons
budgeting and Financial profit and Loss Account. and in inventory Need lot of Improvement specially in Manufacturing by adding the cost and deprecation of machinery to that particular batch.
Alternatives Considered
SAP Business OneReasons for Choosing Focus X
Detailing and reportingReasons for Switching to Focus X
pricing- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Excellent ERP Software
Focus9 is used for all business related activities. we need many possible improvisations on already reported issues to ensure things are more smooth
Pros
Ease of use for basic operational work. detailed customization possibilities. well designed user interface.
Cons
As such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
FOCUS 9 ERP
OVERALL GOOD, BUT YOU HAVE TO REVIEW YOURSELF THE CHANGES MADE ARE REFLECTED IN EACH AND EVERY REPORT AND OTHER LINKED DOCUMENTS ELSE YOUR REVISION OR CHANGES TO VOUCHER / DOCUMENTS WILL PUT YOU IN PROBLEM AS WRONG DATA WILL BE THE RESULT OF MINOR MISTAKES IN FORMULA .
Pros
ALL MODULES AVAILABLE , SALES PURCHASE, DELIVERY NOTES, MRN, INVOICING, PAYMENT
Cons
NEED TO CUSTOMIZE AND STUDY THE END USER REQUIREMENTS MINUTELY NOT READY TO USE NEEDS TO FIT AS PER COMPANY REQUIREMENTS AND THIS LEADS TO ERRORS IN FORMULA EXECUTED BY IMPLEMENTATION TEAM.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Focus is one of the best Accounting Software
Pros
Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers
Cons
Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,
- Industry: Chemicals
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
customer support is horrible
when a product is supplied definitely there should be after sales service team and the principal developer should review the performance whether the customer is fully satisfied
Pros
easy to handle.can be accessible from anywhere.Having lot of options to get reports if fully trained.
Cons
lack of technically equipped franchisees and careless direct sales people.Not attentive immediately when some problem happens.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
My Feedback about Focus
It is really an Excellent software, flexible with all kinds of requirements. Overall saying, We are happy with this product.
Pros
* User Friendly
* Easily Customizable
* Flexibility
* Excellent Support
Cons
* In web version, menus are placed in the side its better if it's placed on the top.
* Color patterns are dull
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Focus 9
We are handling sales, purchase, finance payroll, production and all facilities connected with trading companies.
Pros
Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature.
Cons
We are happy with the existing software.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
That this is useless.
Very bad experience
Pros
We have tried to use focus CRM software but faild because of the inefficiency of this software....around 2 long years they took to implement it and then we found lots of bug & issues arising every single day at the time of data entry which made it quite an impossible task for us to continue on it...For us its completely waste of money & time.
Cons
this is useless not gonna recomend it to anyone
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Bad Customer Support
Technical Support is worst
Pros
Simple software
easy customization
administration easy
datbase linking is easy
backup is easy
client systems connection is easy
Cons
Very bad behavior from technical support team, no solution they can provide
All technical support members are rude charecters
nobody no how to treat a customer who pays us
- Industry: Renewables & Environment
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Won't recomment to buy this
We never got any support for concerned we raised. Service was not provided at all.
Pros
Easy to use is what we liked, however reliased later lot of loopholes
Cons
Very poor service. Data can easily be manipulated, replaced and deleted with no tracing available.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
ISSUES
NOT GOOD, NOT BAD.
JUST AN AVERAGE, NEED FULL SUPPORT WITH IMPLEMENTATION.
Pros
FRIENDLY USAGE, COMPATIBILITY AND GOOD IN REPORTS WHILE EXPORTING
Cons
SOME ERRORS STILL THE SAME LIKE BEFORE, I.E REPORTS
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Great ERP!
Pros
User interface is awesome. Features and fuctionality is excellent. Good back end support
Cons
AMC rate could be better. Response times for support could be better.
- Industry: Maritime
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Focus Software, the best flexible software solution all businesses need to own
Pros
Focus is an Awesome software with great flexibility
Cons
Although its an integrated software, however, its split in various modules and each module is required to be purchased separately
- Industry: Building Materials
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Use Focus 9 Erp product
There are always 2 sides of a coin...if it has pros , it also has cons too...but overall its good and the support team from Focus , specially [SENSITIVE CONTENT HIDDEN] who is our dedicated technical support, always strive hard to solve our issues on time....with the accuracy.
Pros
It has great features, making it advanced to use.
Cons
There were initially issues with the speed, but that too is solved
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Friendly product
Pros
It is very easy way and working together
Cons
It's gd easy find out of feature and employees smooth work and focus employees corporation is good.
- Industry: Machinery
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Ok
Good
Pros
Invoice and daily report , reports , monthly report
Cons
Nothing most it’s ok to have this , not to much
- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Nice Product
Pros
User friendly software easily customization
Cons
Nothing , Everything is there in existing stystem
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Focus ERP Poor Customer Support
Pros
Easy to use, flexible, allows customisation and reporting.
Cons
lot of bugs, it hangs in between, very poor customer support.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Best Software I Have ever Used
Pros
Inventory Management and Accounting Purpose
- Industry: Pharmaceuticals
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
VERY BAD SYSTEM
VERY BAD I WILL NEVER RECOMMENDED FOCUS FOR ANY FRIEND
Pros
NO PROS IN THIS SOFTWARE, I CANNOT FIND ANY GOOD FEATURE THAT I CAN DESCRIBE
Cons
EVERYTHING IS COMPLICATED AND NOT ACCURATE AND SUPPORT SO HORRIBLE