Focus X Reviews

Pros

The ease of use and the way the software was built around my business us case.

Cons

Reporting could have been little more dynamic by including pivot tables

Pros

Customized option and the best part is we can created any type report by report engine which make the work ease for the Users.

Cons

Ease Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software.

Alternatives Considered

TallyPrime

Reasons for Switching to Focus X

Prakash Solution was Offline and we wanted to go for Online application so we looked focus Software and we started from FOCUS 6 we are using now FOCUS 9 Web Version

Pros

User friendly, flexible, allow customization, a lot of features

Cons

Implementation took way too long and not professional.
What promised could be deliver in the initial presentation was not able to deliver during implementation and did not fully customize to fit into the business.
Too many bugs i.e. those report and function used to be alright then suddenly it does not work.
There are a lot of issues & bugs that the support team cannot solve and they did not follow up at all.

Pros

User friendly . Good interface. Easy to learn and use.

Cons

Nothing really. All features are exactly what we need

Alternatives Considered

Zoho CRM and Salesforce Sales Cloud

Reasons for Switching to Focus X

It has been already customized for our type of business.

Pros

I can say that although this software is technically in constant development for new features, I like it when they act on it in a decent span of time. What I mean is particularly on those modules. The developers are true to their word that they are indeed customizable and are always on the lookout for users requesting such non-existent features.

Like most innovations right now, this has helped it shortening the workload on tasks like this and management is quite easy and problems are easily controlled. I like the graph presentations as I am a visual type of person and it makes it easier to understand data to act on it real quick. This one is also not taxing on computer RAM usage which is very good for some of our relatively old computers. And the best part is it is user friendly.

Cons

Although to a certain degree I agree that limitation on Number of Users in proportion to the charges the company incurs when the new ones, but it would be nice to expand further the accessibility of users as it is expected that softwares like these are intended for employee management, and you can't just amount the number to a few individuals. And lastly, I'm hesitant about doing updates as it somehow messes up "old data" and I don't like having to deal with re-checking them one by one. The developers should up their game on this since this software is dealing with finances.

Pros

ALL MODULES AVAILABLE , SALES PURCHASE, DELIVERY NOTES, MRN, INVOICING, PAYMENT

Cons

NEED TO CUSTOMIZE AND STUDY THE END USER REQUIREMENTS MINUTELY NOT READY TO USE NEEDS TO FIT AS PER COMPANY REQUIREMENTS AND THIS LEADS TO ERRORS IN FORMULA EXECUTED BY IMPLEMENTATION TEAM.

Pros

Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers

Cons

Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,

Pros

easy to handle.can be accessible from anywhere.Having lot of options to get reports if fully trained.

Cons

lack of technically equipped franchisees and careless direct sales people.Not attentive immediately when some problem happens.

Pros

Software has multiple options but your support team is not supporting to use all features.
They r thinking if they will reveal the all features they have to do the extra work.
This kind of thinking is not good for long business relationships.

Cons

Longgggggg delay in implementation and Customization
Support team is not satisfactory

Pros

an approach for mapping characteristics of source code.

Cons

Integration process, always carryout back up and backend modifications

Pros

Flexibility, customization, Ease of use, supportive team

Cons

Not having the Financial consolidation module

Pros

1.Few features that was in RT not in Focus 9
2. Fixed Assets, Depreciation not posting correctly

Cons

The online option is very difficult to operate than Desktop. Lot of feather not there in online that has in Desktop

Pros

Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature.

Cons

We are happy with the existing software.

Pros

We have tried to use focus CRM software but faild because of the inefficiency of this software....around 2 long years they took to implement it and then we found lots of bug & issues arising every single day at the time of data entry which made it quite an impossible task for us to continue on it...For us its completely waste of money & time.

Cons

this is useless not gonna recomend it to anyone

Pros

Simple software
easy customization
administration easy
datbase linking is easy
backup is easy
client systems connection is easy

Cons

Very bad behavior from technical support team, no solution they can provide
All technical support members are rude charecters
nobody no how to treat a customer who pays us

Pros

Easy to use is what we liked, however reliased later lot of loopholes

Cons

Very poor service. Data can easily be manipulated, replaced and deleted with no tracing available.

Pros

FRIENDLY USAGE, COMPATIBILITY AND GOOD IN REPORTS WHILE EXPORTING

Cons

SOME ERRORS STILL THE SAME LIKE BEFORE, I.E REPORTS

Pros

User interface is awesome. Features and fuctionality is excellent. Good back end support

Cons

AMC rate could be better. Response times for support could be better.

Pros

software is user friendly and it doenst require an engineer to use it

Cons

Reporting Limitations at different levels of procurement and accounting and VAT

Pros

User friendly & comfortable for learner also

Cons

Inconsistent in customer support in year end while closing & opening

Pros

Invoice and daily report , reports , monthly report

Cons

Nothing most it’s ok to have this , not to much

Pros

User friendly software easily customization

Cons

Nothing , Everything is there in existing stystem

Pros

Easy to use, flexible, allows customisation and reporting.

Cons

lot of bugs, it hangs in between, very poor customer support.

Pros

I like most inventry control , financial reporting payroll record and job costing feature of Focus ERP.

Cons

Price is little bit highy and traning are not provided properly at the time of installation which ia little bit draw back of the focus

Pros

that we can expedite the process from quoting to invoice to order

Cons

that I cannot view certain Focus Reports. Focus is not user friendly on the purchases side for me