User Reviews Overview

About Yahoo Mail

Yahoo Mail is a cloud-based email application that can be used on desktops and mobile devices. It offers various tools designed to simplify email search and improve inbox organization. Users can also store images and documents...

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Feature ratings

Value for Money
4.5
Features
4.1
Ease of Use
4.3
Customer Support
4.1

Browse Yahoo Mail Reviews

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Melvin M
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/5/2022

User Friendly Experience

Pros

It's unique email features and user friendly interface is what influences me as a current user of Yahoo Mail till date. I'm able to send emails to anyone using email service in the world with zero challenges.

Cons

The fact that the software has major competition from Gmail. I love Yahoo mail personally Yahoo Mail looks better than its competition but others prefer Gmail , I personally dont understand why , I love Yahoo!

Vijay
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 6/9/2022

Wonderful Application for Email

My overall experience which was more than 2 years was not bad. I can say that it's good to use for email at small scale.

Pros

I have been using Yahoo mail service since last two years. I find it very interesting, easy to use, better management of emails, proper challen for daily email to your company employees.

Cons

It's charged for using extra mail services. I find difficulty because i can't use proper feature as it's paid.

Otis
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
2
Features
1
Ease of Use
2
Customer Support
3

2
Reviewed on 22/3/2023

Used to my only one ...

It was the first email manager I used. It changed dramatically since and imo has degraded. The random chat features leaving was the beginning of the end

Pros

It's the same as other mail management systems tbh. It's nostalgic for me.

Cons

It's flooded with spam, bots and other annoying problems

Top Yahoo Mail Alternatives

Hafizah
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 5/6/2021

Yahoo Mail is really helpful

Pros

Yahoo is simple to use and integrates well with the iPhone's mail app. I've never had any privacy issues with Yahoo, so I'm confident in its security. In contrast to some other major email providers I've used, I've discovered that blacklisted email addresses stay restricted and go to the spam folder. In contrast, banned emails continue to come through to my inbox.

Cons

Whenever I forgot my password, I had trouble logging into my email. It was really inconvenient, and I would have to go through numerous steps to authenticate my identity and regain access to my account. The customer service was also not up to par and very late in responding to my tickets and no option to get to them by phone call.

Shoukhin
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 24/2/2022

Perfect Option for Fast Email communication

I've tried all the other mail apps, and Yahoo mail is by far the good.

Pros

If you're looking for a great way to stay in touch with your contacts, then yahoo mail is a perfect choice. With this service, you can easily send and receive messages using any device. I am a heavy user and it handles mail, calendar, and contacts without a hiccup. I can get to it on my computer, phone, and tablet, which is nice for keeping up with mail across different platforms. The app is well designed and easy to use. The ability to sort emails by when they were received, or if they were received in response to something else is super helpful, I can easily see things in chronological order.
Yahoo mail allows you to set your inbox to different folders and labels so you can easily organize your email communications. You can add signatures to your emails and take advantage of other features that are included.

Cons

It always has ads and pops, even when you are in the middle of writing an email. The pop-ups are very annoying especially when you are in a hurry to send an email.

Verified Reviewer
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 10/5/2022

Yahoo Mail Regular Usage Review

My overall experience with yahoo mail is amazing.

Pros

This software gets what it is supposed to get done flawlessly.

Cons

The last thing I like about this software is that it isn't connected like the other email services how I'd like it, the software is kind of segregated from every other platform.

Alternatives Considered

Gmail

Reasons for Choosing Yahoo Mail

Outlook was even more segregated from every other platform as well as hard to use and navigate

Reasons for Switching to Yahoo Mail

Because I thought I wasn't ready for the others at this time, I regret not choosing Gmail immediately
Mert
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 6/8/2022

Mailing from Yahoo Mail

I used Yahoo Mail over 3 years in the past and I stopped to using it because they have not developed any feature when we compared with it's alternatives.

Pros

Yahoo Mail is an old e-mail system that you can still use. It has smooth dashboard and offers nice features like scheduling your timeline.

Cons

10 or 20 years ago, Yahoo Mail one of the most important e-mail system that you can use easily, but in this time there are lots of alternatives to use for scheduling your timeline or guide.

Robert
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 7/10/2022

Good Enough

It's been okay but, not great. I use it when I have to but, I sometimes get a little embarrassed giving people my Yahoo email address. To be frank.

Pros

It works about as well as any other mail software, it's just not vastly different.

Cons

My main con would be the connotation that Yahoo mail gives others and the people that use it are generally looked upon as archaic, old & outdated. It's similar to how people view AOL, Hotmail or Outlook.

Alternatives Considered

Gmail

Reasons for Switching to Yahoo Mail

It's an email address that I have had for a long time so I kept it.
marquita
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 29/4/2022

Been with Yahoo for 23 years and plan on staying another 23

Yahoo is great for what it's worth, FREE email account with 1TB of storage, you can't beat that with a stick!

Pros

I like that its free, I like the comfort and reliability of Yahoo mail. I have been with them since before I had children and now my children have their own Yahoo email accounts.

Cons

I can't stand the amount of spam that doesn't get blocked
I don't like that important emails get routed to the s[am folder
Lastly, I could do without the ads, In the 23 years I've had an account well 2 with Yahoo, I have never clicked on and ad because I was intrigued.

Alternatives Considered

AOL Mail

Reasons for Choosing Yahoo Mail

I thought I would see less spam starting over from scratch and from what I thought at the time was a bigger named provider

Reasons for Switching to Yahoo Mail

AOL seemed as if it was for the young crowd, All I was really hearing about with AOL was chats honestly
Brian
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 3/5/2022

three Cheers For Yahoo Mail

Pros

Very user friendly with an attached search engine and the numerous options for filing and storing correspondence.

Cons

Uploading images and photos is a bit tricky and if you want to save an email template containing graphics, those graphics may be only script when you retrieve it, meaning you will have to re-apply the graphics to restore the mail to its original look.

Alternatives Considered

ProtonMail and AOL Mail

Reasons for Switching to Yahoo Mail

Name recognition and the opinion of Yahoo users I knew quite wel.
Henry
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
4

2
Reviewed on 4/10/2021

Functional, but there are better alternatives

Yahoo Mail is the perfect choice for commercial correspondence, but we wouldn't recommend it as primary account for personal or business use.

Pros

Yahoo Mail offers an incredible amount of storage for email retention, which is why we use it for all of our commercials correspondence. So much storage, that is unnecessary to pay for more.

Cons

Spam. Yahoo Mail pushes spam on us more so than any and all other email services that we use. We are often required to unsubscribe from unsolicited mail, only to discover that two more have spawned. As such, the email our account retains, the longer the program takes to load on mobile devices. Lastly, Yahoo will often assert itself as the default search engine on our PC devices.

Alternatives Considered

Gmail

Reasons for Switching to Yahoo Mail

Gmail provides countless tools to manage email correspondence, making it a great choice for our business. However, Gmail does not do well with commercial interest, as it tends to store marketing mail in various locations. For this we need Yahoo, where everything is limited to two automatic inbox folders.
Nicole
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
3

3
Reviewed on 11/12/2021

Long Term Relationship

I often use yahoo mail for communication that can be checked less often.

Pros

The ability to personalize your account creatively as well as being able to trust you will get those important emails.

Cons

The emails are received after a delayed time, often.

Verified Reviewer
  • Industry: Publishing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 16/11/2021

Trusted Mail Service for Over a Decade

Yahoo Mail is the first mail service I ever signed up for on my own. More than 10 years later, it still has relevance and value in the industry as a recognizable and trusted mail services. I am pleased with what I have received from it over the many years.

Pros

Yahoo Mail is one of the best services for sending and receiving e-mail. You can move, archive, star, or delete mail with the click of a button, and Yahoo Mail has folders available you can create to sort your mail. Though one of my cons mentions obvious spam filtering through into the main inbox, it is also easy to mark items as spam - and you can browse the spam folder and mark anything not as spam. The search bar works well to look for any specific mail items or senders.

Cons

The amount of ads on Yahoo Mail have ramped up substantially in recent years and can get in the way. Though this is likely affected by the amount of years I have had this Yahoo Mail account, I also receive a large amount of spam - and Yahoo doesn't filter out some of the most obvious scams.

Alternatives Considered

AOL Mail

Reasons for Switching to Yahoo Mail

More familiarity with Yahoo's website
Verified Reviewer
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 30/8/2022

Yahoo For You & Me

Yahoo Mail has always been an extremely easy platform for all of my e-mailing needs! I have always had a positive experience with Yahoo Mail and will continue to recommend it to my co-workers, colleagues, and friends their primary source of e-mailing due to the ease of the platform, the cheap price, solid updates, and the other features that come with. You’re able to use Yahoo Mail across several different platforms and there’s nothing I can think of that I would need in addition to the features it already carries and provides.

Pros

The Yahoo Mail product and platform are extremely easy to use and are all around excellent. The integration with my business and with my schooling where an absolute breeze and I would definitely recommend this to anyone looking for a mailing system was several features that are easy to use, a platform interface that is compatible with your phone as well as your computer and even iWatch. It has helped me immensely with my school work, collegiate work, business, professional, and personal messaging. It is simple to use, inexpensive, and my top pick for an e-mailing and messaging platform.

Cons

I feel like Yahoo Mail has all of the features that you would need. There aren’t any that I feel I am seriously missing or lacking and that I would add. I definitely will continue to be using Yahoo Mail for a while, as I have already been using it for about 6 years and haven’t had any complaints about the program at all.

Halimatun
  • Industry: Accounting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
5
Customer Support
N/A

4
Reviewed on 10/11/2021

Yahoo Mail used to be superior

Pros

Yahoomail was my first email account, and it seemed to work well. The structure and usability of my account were the features of the software that I loved the best. It was simple to navigate between the many folders. They might also increase the number of emails displayed in each window. That was a useful option for people with sluggish internet connections because I didn't have to go out and load full new pages only to get to non-recent emails.

Cons

Strangely, despite what I do, emails by one of my coworkers always wind up in the spam box. They constantly end up there even though I added her as a connection. The news section in the inbox is really distracting and making the interface really messy, and it should be removed.

Shahryar
  • Industry: Environmental Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 28/7/2021

Yahoo Mail..

Yahoo messenger is a fast and secure email platform. Apart from its email service, I loved it for its messenger to connect and communicate with friends and family living at a distance.

Pros

Yahoo mail is a dedicated email platfrorm with very clean and simple interface which makes sending and reading recieved emails very easy. It is among the first email services that started to provide free service to mass public. It offers a huge storage space for your emails and attachment files. Also it has a very smart spam detector, and spams seldomly manages to get it to your main inbox. Its major plus point is that it highly values the saftey and security of its user's conversations and data.

Cons

Yahoo mail used to be the most popular email service a decade ago, but it has lost its shine as it didn't evolved with time as fast as its competitor Gmail in ways like integrating with other services. Also it shows ads in the main inbox which is a bit annoying.

Jonathan
  • Industry: Capital Markets
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 29/8/2022

Yahoo Mail is the web's true OG.

Let's be honest... back in the "486" processer days, Yahoo was THE player. Email was new. A user could go to Yahoo and search for information in the world's biggest encyclopedia and the "tech industry" was not a thing in common vernacular then. Google pushed the web's OG out the door with little fanfare and the brand tanked.

But... Yahoo was always out there and, if you sign back into the platform with any regularity, you can see that they have been adapting and innovating. The dashboard is far more aesthetically pleasing than GMail, the inbox management is easier, and the spam filter feels more in-tune with the user's needs, rather than the application's monetization. The percentages of email that I send out from Yahoo Mail is miniscule compared to my multitude of more "modern" alternatives... but there is something comforting about seeing that visually appealing dashboard pop up so that I can check age old accounts a couple of times a week.

If you're frustrated with GMail (and if you are, you're not alone), and you want a great looking platform with years of experience and a pedigree that goes back to the dawn of the internet, give Yahoo a chance. You won't be disappointed.

Pros

The appearance of the Yahoo Mail dashboard and its customizable nature.
Nostalgia.
Long term reliability of Yahoo's security.
Nostalgia.
Ease of use.
Did I mention... nostalgia...?

Cons

A bit of a "standalone platform".
The thing about Yahoo is that it, for some reason (name?), seemed to lose an air of professionalism when GMail came along. It has remained strong with personal users.
The fact that I opened my account 20+ years ago and can never remember the passwords.

Ghazal
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/4/2022

Yahoo Mail Makes Communication Fun

It has been a great experience over the years. I made my first email on Yahoo in 2001 and I still use it - I think that pretty much sums up my whole experience.

Pros

I have used Yahoo Email for many years now and I love the ease of use that it offers. I know most people these days go for other services in the market but I still like Yahoo. It is easy to use and helps with effective communication. I send and receive my email without any difficulty, and it offers humongous storage space. The search option is a great way to find an old email. Its spam blocker is also very good. Email forwarding, auto-responder, and good technical support make Yahoo a great platform.

Cons

The only con that I see in Yahoo Mail is that it is becoming old-fashioned now. With other fancy services in the market, Yahoo has tough competition to deal with. Maybe Yahoo should add more exciting features to attract more users and retain the existing users.

Shahiryar
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 29/9/2021

Yahoo Mail

Yahoo Mail was my first email service that I used and being first it is always special to me. Also it loads pretty quick even on slow internet and is highly committed to user's data safety.

Pros

Yahoo mail is one of the most secure email service providers. It gives a lot of importance to users privacy. It has a very easy interface and loads pretty fast. Its apt spam blocker never lets a spam enter your inbox. You can send relatively larger attachments to recipients using Yahoo mail. Yahoo offers its users even in the free basic version with a 1000 GB of storage for emails and subsequent attachments which is more that enough for ordinary users. Apart from browser version, it also has dedicated apps for mobile operating systems.

Cons

There isn't anything to unlike about Yahoo, but I must say that it lost its pace in competing with its rivals by not evolving as fast in the start.

maxime
  • Industry: Civil Engineering
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/10/2022

the first messaging center

Pros

for me it is the very first in its category thanks to him I could reach several Internet site to it always allowed me to preserve a great number of message also it allows me to preserve all type of files

Cons

I sometimes have the impression that he stayed in his basic ideology because according to me the updates made are not really innovative for the most part

Abbas
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 12/10/2021

Yahoo Mail

Yahoo mail was the second email service that i started to use in the beginning of my online experience since I was in early teenages and love it for its simplicity and the level of security and privacy commitment that it ensures.

Pros

Yahoo mail has a very to the point interface and loads pretty quick in the web browser. It highly values its users data and communications safety. It provides with upto 1 terrabytes of storage space for emails and attachments and that too with the free of charge basic account. Its powerful spam detextor never lets a spam slip in to your inbox and filter them to the soam folder.

Cons

Yahoo has no shortcomings in terms of being an email service, but it hasn't evolved itself in getting integrated with other apps like its competitors.

Estella
  • Industry: Civic & Social Organization
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/4/2022

Yahoomail is like an old friend you want to have around all the time

Overall, Yahoo Mail meets all my professional and personal electronic communication needs. It is one of the applications I use daily, and I spend at least an hour replying to or sending messages. I find it more reliable in record-keeping, and I solve work issues by simply digging out old emails. That's why I say it's like e an old friend you want to have around all the time.

Pros

Yahoo Mail It is free and easy to use. It has everything you need to maintain a healthy inbox, blocking spam, archiving files, and automating and managing messages. You can create your contacts list and send and receive communication with speed. It is suitable for use on cell phones and computers and allows for a shared inbox, making life at work easier.

Cons

Sometimes I get ads for random things, and most of them I don't like or find unappealing, and that's irritating.

Ekaterina
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/5/2022

Have been using for over 15 years and happy with it

I’m very happy with it. I have been a customer since 2007 and still have the same email address.
I have experience with other platform, but so far this is the most convenient for me to navigate and control all my e-mail boxes from one place.

Pros

Easy friendly to navigate. You can connect multiple mailboxes like I did - I log in to my yahoo email but I can see on the same screen my other two email boxes from different platform.
Creating folders and sorting your emails like subscriptions, receipts, log in info, work etc.

Cons

I had a trouble to change how my name seen when receiving emails from me. I created that email box 15 years ago and my nick name is a bit embarrassing for a grown up woman. For some reason after multiple changes and updates some still seeing that embarrassing nickname :/

Amanda
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 27/3/2022

Yahoo mail for business is top tier

My company has used Yahoo mail since it started. It's extremely user friendly compared to its competitors and makes business email simple. Overall we have had a great experience with it and prefer it over others.

Pros

Yahoo makes emailing for work easy and effective. I am able to quickly set up new email addresses for new employees.

Cons

Sometime a year or so ago Yahoo made it to where we couldn't forward inboxes anymore. This is very frustrating when employees quit and customers were still emailing those employees for answers and quotes but customer support was quick to respond to this for us. We now just set a permanent vacation message on the employee's email.

Michael
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 16/7/2021

Unbelievably Functional and Useful

It has all I need, but I don't need much. And, it is free. That's what makes this piece of software delightfully "unbelievable."

Pros

It does the job and it is free. It is laid out well and is easy to use. E-mails are organized as you like it; I chose in order of date. The filing system is very useful and keeps decades of e-mails sorted out. The spam filter is robust, but not over-eager. Yahoo!mail is readily portable over the breadth of your devices. Security is robust, but not too onerous once you get used to it.

Cons

The e-mail search function is weak. Frequently enough, past e-mails that you know once existed are not find-able. E-mail strings sometimes become tangled balls; too much wasted time attempting to untangle them.

571 reviews