EZOfficeInventory Reviews

Pros

-Single sign on capability
-Non sign-in users
-Multiple locations for inventory
-Scanner integration
-Label maker template

Cons

-It can be a little hard to get lost in the advanced setting if you're not using many features.
-The inability to turn certain features/fields off
-Aesthetics on the user interface
-The lack of white papers/webinars that offer live and up to date case studies or example uses
-The mobile app isn't entirely user friendly and in some ways does not mirror the desktop version.

Pros

It makes it very easy to sign equipment out and let other employees know who has is and what customer site they are at with it.

Cons

I think a Push Notification system could be really beneficial for users.

Pros

The cost for the functionality that it offers I would say is well worth it. It does the job for what our IT Dept uses it for.

Cons

I just wished the portal was a bit more visually appealing. We currently have our company logo on top but would be nice to customize the whole page.

Pros

Great customer service, affordable, and fairly easy to use.

Cons

Needs more tracking features, and the ability to integrate other software such as GPS

Alternatives Considered

Tenna

Reasons for Switching to EZOfficeInventory

Did not choose EZO

Pros

Ease of uploading assets and inventory info thru excel.

Cons

Currently our setup is not standardized, so each team are in charge of adding columns, sometimes these vary.

Pros

It is very easy to use very fast and very intuitive

Cons

There is nothing to report at the moment

Pros

I like the ability to use it from my phone to scan and track items as I usually use this when I'm away from my computer.

Cons

Very time intensive entering items in. I wish you could do multiple items on one barcode.

Pros

Asset tracking, barcode scanner, inventory control

Cons

Integration was not difficult for my business, easy to use, no complaints

Pros

The fact that all inventory is in one place and it has a user friendly interface.

Cons

when Cloning an item the asset number can only be changed once the cloning is done.

Pros

I like the ease of access to view and keep track of your assets

Cons

The only thing that I would change is an ability to do automated repeated checkouts

Pros

For our use case the most valuable feature is definitely the ability to pull user information from our existing LDAP system so we never have to worry about creating user profiles or authentication. We also love the "carts" module which saves us time when checking out multiple assets to the same student/staff member.

Cons

It is frustrating that carts is not set up as part of the core of the software and is instead an add-on. This means certain features like sending alerts based on cart actions or seeing cart reservations along side single item reservations. I feel this is likely due to the fact that this system is designed for companies to manage their assets among staff, but we are implementing it as a service/customer lending system sort of like a library for tech hardware.

Alternatives Considered

Cheqroom

Reasons for Choosing EZOfficeInventory

our old software was incredibly slow and they went out of business.

Reasons for Switching to EZOfficeInventory

Best value for the money compared to other products considered.

Pros

I like this software because is easy to administer and bring me reports complete also I can be tracking devices history

Cons

What I didn't like is the graphic interface, I think I could improve

Alternatives Considered

Odoo and Zoho Inventory

Reasons for Choosing EZOfficeInventory

because this software has more tools and is more intuitive

Reasons for Switching to EZOfficeInventory

cost and benefits

Pros

I love that while the user is able to completely customize it, the software itself is incredibly simple to use. The fact that you are allowed to create your own line items and adjust them as needed has been an amazing feature for me. Also, when I went to import our inventory from the software we had been using, I was really anticipating having to go in and adjust anything that didn't match up. But EZOffice was smart enough to realize this would probably be an issue, so when I imported, any field from the previous software that did not match a field in EZOffice was flagged, and I was given the opportunity to choose what I wanted that field to be named.

Cons

I have honestly had no bad experiences with EZOffice

Pros

Easiness of use, unlimited users for lower cost than other softwares.

Cons

Some of the functionalities are limited or have to be built. Not being able to customize based on needs.

Alternatives Considered

QR Inventory, QuickBooks Desktop Enterprise and Flowtrac

Reasons for Switching to EZOfficeInventory

It seemed pretty easy to use during the presentation and the low entry cost into a inventory software that we currently didnt have.

Pros

We really like knowing where items are, where they have been, and who has used them, it not only reduces losses but we also believe it reduces abuse of items as staff know they have to return an item and need to return it in good condition

Cons

Sometimes the capture of the barcode is difficult but that could be user error, overcome by manual searching

Alternatives Considered

Construction Tool Tracking System

Reasons for Switching to EZOfficeInventory

We prefered the feel of it and took a vote in the office, it was a clear winner for our needs

Pros

It user friendly customisations options are really key to the success of its use within our company. We are able to add and custom fields for certain product groups to make the software suit various items we have from equipment calibration dates with automatic reminders of expiry to job numbers consumables are used on and charged to. Four different departments use the software to track consumables, high value stock items, plant and test equipment, with the separate views we can all work simultaneously on the same account without affecting each others assets. For the price you cant go wrong if you are looking to track assets in an office, warehouse or construction site environment.

Cons

Took us a while to get the reporting function finalised so that we could get the required output but with some trial and error and a few customer service calls it now does what we need.

Pros

You can create any kind of custom reports you want. Sort items by groups and sub groups. It syncs with LDAP. The pricing is competitive. You can configure alerts and custom access rights. It uses QR codes and barcodes. Easy to import existing assets from csv files. I could go on, but my hands are getting tired from typing.

Cons

Having a hard time thinking of any cons, but one thing it could use is a few more "bulk edit" options other than bulk editing assets themselves. Like it would be nice if I could bulk edit a certain user field or something like that. I also wish I could bulk edit the document/image library to remove all the duplicates. This is an extremely minor con.

Pros

We really enjoy how versatile this product is. We use it to track everything from computers and peripherals in the office to our trucks in the field. It is simple enough to allow for us to use it across a wide range of assets, but also robust enough to allow us to track service and schedule reminders for regular service and registration on our trailers and equipment. It has dramatically increased accountability across the organization and allowed us to ensure better control of our assets.

Cons

There are not really very many cons that we have discovered for the software. The only drawback is that some of our less technically savvy employees are a bit intimidated by the UI. However, after the initial hurdles, they seem to pick it up quickly.

Pros

User-friendly, security levels, QR labels,

Cons

The only possible thing I can think of is having comments & attachments for the vendors but the Production Team is already working on that (see you in May :-)

Pros

tell people all the time that EZ should put me on their payroll as much as I praise & recommend their service! I have used EZ for a total of 4 years & have loved every part of it. It's incredibly user-friendly & retains any data you need to see at a glance between the comments section, custom fields & attachments. They have just enough levels of control that aren't overwhelming to incorporate but still maintains the levels of security that are needed.

I am currently using it to organize/maintain a Samples Department where we have samples from all over the world with different specs. Each piece (some have multiple quantities & others are a single item) needs to be tracked with specific details maintained amongst 7 departments & 4 branches. Needless to say, this is an amazing tool to keep control & accountability for the assets.

Their customer service is phenomenal! Every time I have a question they are quick to respond, thorough in their answer (including links) & have even implemented suggestions I had that helped with workflow. The definition of EZ is working smarter & not harder. Keep the outstanding work up EZ!! You make my job sooooooo much easier!

Cons

The only con I can think would be not having images on their search engine and reports. Some times a picture is worth a thousand words.

Pros

The product is easy to set up and is easy to be trained on. I also like the layout and the features included in the package

Cons

I do not like that the custom alerts do not work properly. Also when receiving items, I'm unable to cross verify with AIN. There are some rough edges to the product that needs to be sorted out

Alternatives Considered

FlowTrack

Reasons for Switching to EZOfficeInventory

Price and features

Pros

Cost saving was a major factor for us (due in part to COVID). We had been paying over 5k per year for our pervious asset management software and we were still missing key features. So when when we found this was a 1/5th of the cost and had needed features like PO management , custom barcode management, among other things it was a no-brainer.

Cons

No major issues so far. Having the option to export POs in bulk would be helpful. It would also be nice to see new features added more often.

Pros

The two most impactful features are (1) the asset tracking and inventory tracking functions, and (2) the work order functions. It allows is to easily track our products across the world, as well as create repairs and services as needed in an easy and functional way

Cons

The one thing that I find could be better implemented in the auditting feature, and email notifications. It would be nice to be able to completely customize the types of notifications (within EZOffice) and emails that each member will get.

Pros

The first thing that I noticed was that the software was incredibly easy to use. I had an hour long training with our IT team and after that I was already up and running and was able to perform the tasks that I needed. In addition, each time I have to use the software for something different than my normal workflow, the ease of use makes it easy for me to figure out how to perform that new task.

Cons

It would be nice if there was an API. It would make it easier to automate some of the tasks that we have to perform frequently. The functionality options for the interface are sometimes rigid in that they only offer a fixed set of actions. In addition, a fully functional API would help users integrate the software into their internal automated processes more easily.

For example, it would be nice if we could make a series of API calls to register new devices or upload a spreadsheet in a specific format that contained the information needed to register devices (or perform some other task) and have the software read from the spreadsheet.

Pros

Ease of setup and use. Pair this with a barcode reader and it sings. It's super easy to customize for our needs. the software is web-based for updates are instant and it can be used from a Smartphone or any PC.

Cons

This is is a small pick - I think the interface might be a bit more sleek and attractive. Perhaps the simplicity is needed to maintain speedy loading and access to the database. If that's the case, keep the looks and the speed.