EZOfficeInventory Reviews

Pros

It is FAST and very simple to use. I can change records so easily if I need to correct or edit anything. Adding custom fields is great for unique data. Searching is with the ability to search multiple terms at once. Filtering allows me to further 'drill down'. The three different types of items make it simple to separate company owned, client owned and disposable inventory. Adding photos and other documents is also very easy. Managing photos is fairly simple, but see 'cons' below. User permission has a very deep control mechanism allowing viewability to be finely tuned and managed as needed. The cart feature is awesome for checking out multiple items at once. You can then check in the same cart for fast returns. Searching with the mobile app via text, or scanning QR codes is blazing fast. Zero time is wasted waiting on EZO. Any lag is all on me. I use this software to track items in a photo studio, the things that belong to our clients that we are photographing. As such, we must isolate those items so that there is no client crossover. This works great!

Cons

As of this writing (5/2018) the view is not 'responsive' to your screen size. It is also not possible to manually resize column widths. Some views allow you to hide the right sidebar while others do not. This is promised to be an updated feature coming in 7/2018. When interacting with individual records after a search, it is not possible to return to the search results. The search must be repeated. There is no feature to create shelf barcode or QR code labels. Must use external software, but you can easily link those, one by one.

Pros

This program has lots of great features. I think the mobile scanning is one of my favorites. Any of my staff can see something that needs a repair scan the bar code and request a repair. My maintenance staff gets a notification and knows what to repair, where the item is located and if its under warranty and who to contact all thru the EZ Office program. Each new item registered you can put in the warranty information and get notifications if they are expiring. The staff can reserve assets so the other staff knows that its not available if they need it at the same time. This will safe us a lot of over booking issues.

Cons

The set up is a little bulky. You can upload excel spreadsheets that during set up which is great but you have to create all the custom fields that you want (see on your demo). They do have lots of blogs or videos that help with this and they are pretty quick within 24 hrs to respond to your questions. But normally their response is to direct you to a blog or video rather than walking you thru it.

Alternatives Considered

Asset Panda, RedBeam Asset Tracking, Reftab and Nimble

Reasons for Switching to EZOfficeInventory

EZ Office offered more things that I needed at a comparable or better price point.

Pros

The specific features – once you really understand them, they're quite helpful and fast to use.

Cons

That almost everything is not where I'm looking for it. I wish this software was more intuitive.

Pros

You can track really as much info as you need. We only need to tract asset tag and who it is checked out to. But as a business you can even track how much you paid for each piece when you add to stock. So it allows as little or as much as you need to track.

Cons

Would of liked another category for assets for available inventory not checked out as we add them. How we are working around this is we modify our AIN number to put it into another group for reporting. The default option using Asset # is not a good choice because you can not change this number so if using it as default when you retire a system your going to have gaps in this number making it more difficult to track how many assets are in use or available at this time. Default option should be AIN.

Pros

Great customer service, affordable, and fairly easy to use.

Cons

Needs more tracking features, and the ability to integrate other software such as GPS

Alternatives Considered

Tenna

Reasons for Switching to EZOfficeInventory

Did not choose EZO

Pros

I love how quick and easy it is to pick up. It's simple and that's exactly what I needed. Before using this software, a lot of my asset information was within spreadsheets, which wasn't very efficient and was difficult to manage, but that's all been rectified with EZOffice inventory. It also integrates very will with our ticketing system (Zendesk)

Cons

I wish there some more reports that could be ran.

Pros

Ability to import pictures, documents into the program allows easier use across departments.

Cons

Cost is somewhat high for an educational institution

Pros

Accessibility and ease of use. The software makes it easy to see what we have, carts in use and what I need.

Cons

I can't think of anything I don't like using about the software.

Pros

It is fast and easy. When I need something to complete a job, I can open the app and search the location of whatever tool I need. From there, scan the barcode(s), hit check-out, and everything is set. When it comes time to return the tools, scan the barcode(s) again, mark which room you leave them in, and done.

Cons

The inventory search can be a little tricky in that it depends how things were named when set up in the software. If you search for rj45 termination but it was entered into the software as a mod plug, you wouldn't find it.

Pros

the ease of finding products

Cons

the software is a bit slow

Pros

It's very user friendly software. Before selecting it, we looked at one other software. What we loved about it was the ability to customize it without having to call support for help. We are able to track all of our inventory via barcode no matter what project they are assigned to with ease, via online or mobile app.

Cons

As soon as I have an answer I will update. We are very pleased with the software.

Alternatives Considered

NetSuite

Reasons for Switching to EZOfficeInventory

EZOfficeinventory is just that, easy to use. It is straightforward in how it allows you to tailor your inventory database to your company needs. In the events industry, time is money. I can't waste time wondering what's in inventory or not. There are times when I need answers yesterday, so I do not and cannot waste it because my inventory software is incapable of delivering.

Pros

For our use case the most valuable feature is definitely the ability to pull user information from our existing LDAP system so we never have to worry about creating user profiles or authentication. We also love the "carts" module which saves us time when checking out multiple assets to the same student/staff member.

Cons

It is frustrating that carts is not set up as part of the core of the software and is instead an add-on. This means certain features like sending alerts based on cart actions or seeing cart reservations along side single item reservations. I feel this is likely due to the fact that this system is designed for companies to manage their assets among staff, but we are implementing it as a service/customer lending system sort of like a library for tech hardware.

Alternatives Considered

Cheqroom

Reasons for Choosing EZOfficeInventory

our old software was incredibly slow and they went out of business.

Reasons for Switching to EZOfficeInventory

Best value for the money compared to other products considered.

Pros

The ease of use is great and the learning curve is low. The ability to search and sort for specific assets, the state it is in, where it is, calibration status and ..., is a powerful tool. The ease of editing Services and scheduling services. The App is pretty good too.

Cons

We are working on a one stop shop for a Packing List, but have struggled to make one Packing List that also includes the miscellaneous items shipping and returning. When an item is updated for its return date, I get 20 e-mails of all the items instead of just one e-mail that includes all the items on 1 Packing List.

Pros

The software allows me to check in equipment very easily. I am able to easily see all of the logs that are within the product such as notes, comments, and check out times. This allows for better maintenance when it comes to missing products or issues with products, and how these could be tracked down to the users that checked out the equipment previously.

Cons

The inability to customize the layout. I wish that as time progresses, that the layout could be easily changed for more productivity

Alternatives Considered

Pendo and monday.com

Reasons for Switching to EZOfficeInventory

Best in product management. Very effective!

Pros

I liked that everything was easy to categorize. For example, we deploy laptops called "Loaners" for users who don't have a laptop to use while IT fixes their originals. EZOffice made it very easy for us to put those "Loaner" laptops into a group, and then be able to view every laptop in that group and manage our assets more effectively.
I also loved the "Previous Owner" field, as it helped me trace down some laptops that had seemingly disappeared. Big help there.

Cons

I did not like that it manually assigned an asset to our laptops. That has caused me some inconvenience. While searching for an asset tag that we've assigned, say I'm searching for laptop 2415, I'd put 2415 into the search bar, and there would be several laptops brought up as a result. Each of these laptops had EZOffice's personal asset tag assigned, along with our own, (which were never the same.) It was a pain to have to click on each asset to have to find out what it's real Asset tag was.

Alternatives Considered

Microsoft Excel

Reasons for Switching to EZOfficeInventory

For the groups feature and the depreciated value calculations.

Pros

It user friendly customisations options are really key to the success of its use within our company. We are able to add and custom fields for certain product groups to make the software suit various items we have from equipment calibration dates with automatic reminders of expiry to job numbers consumables are used on and charged to. Four different departments use the software to track consumables, high value stock items, plant and test equipment, with the separate views we can all work simultaneously on the same account without affecting each others assets. For the price you cant go wrong if you are looking to track assets in an office, warehouse or construction site environment.

Cons

Took us a while to get the reporting function finalised so that we could get the required output but with some trial and error and a few customer service calls it now does what we need.

Pros

* Data is stored offsite, in EZOfficeInvetory's "cloud" so it is readily available from anywhere which is a real requirement in the case of a disaster at the office.
* Create a report for insurance claim after loss.
* Tracks asset assignment to sites/individuals via a Checkout/Checkin model.
* Handles concurrent users and conflicts.
* Custom fields can be created to handle the need to store additional information.

Cons

* Had to create many Custom Fields for simple PC asset tracking.
* Within PC asset input, input template is not configurable to allow Custom Fields to be moved into more useful areas on the screen.
* On asset display screen, again, Custom Fields are not movable to provide a more useful display with least important information at the bottom.
* Layout of asset display screen is not configurable.
* Pricing model is based on number of users configured not the amount of data stored or the databases used.
* Not modular enough to accommodate stripped-down version that would allow us to just use Asset Tracking.
* All Functionality that we use, except offsite storage, could be provided by one Excel spreadsheet which would far easier to use and would cover all of the PROs listed above.

Pros

You can create any kind of custom reports you want. Sort items by groups and sub groups. It syncs with LDAP. The pricing is competitive. You can configure alerts and custom access rights. It uses QR codes and barcodes. Easy to import existing assets from csv files. I could go on, but my hands are getting tired from typing.

Cons

Having a hard time thinking of any cons, but one thing it could use is a few more "bulk edit" options other than bulk editing assets themselves. Like it would be nice if I could bulk edit a certain user field or something like that. I also wish I could bulk edit the document/image library to remove all the duplicates. This is an extremely minor con.

Pros

I like how every service and item can be linked with timeline of events and actions.

Cons

Rearranging the preferred information can be tedious. I am not aware of certain features unless I specifically search them out.

Alternatives Considered

ConnectWise Control, Dayforce HCM, Spiceworks, Google Workspace and Zendesk Suite

Reasons for Switching to EZOfficeInventory

The support seems to sincerely want to tailor each users experience to their preference. They implement features based on feedback, and are affordable for the services offered.

Pros

I had been looking for CMMS software for about 2 years, but for a small non profit the cost of CMMS Programs were out of reach. I came across EZOfficeInventory and decided to reach out to them. My sales person was polite and knowledgeable He said you know Harry this is interesting because I think you can make this work for you because you can customize this to your own needs. He walked me through a free trial and any needs and questions I had during that period. I told him I had to hold off until I had my board meeting and submitted my budget. I gave him a date to call back, he did and without pressure any he sold me an affordable program. I have been working with one of the solution Consultants to set up and design the program to suit my needs. They have been fantastic and get on issues extremely fast to help me move on and teach me how to get the best out of the program for myself and my team. Thank you EZOfficeInventory for Integrating my inventory, work orders, assets and mobile abilities.

Cons

When I first signed on to EZOfficeInventory The first trainer I had was for someone more advanced then I was on setting up this kind of system and it caused a great amount of frustration to myself and my team. I reached out to my sales person and he was able to get me hooked up with the perfect trainer who could walk me through the process from a to z in a way I understood. So I have to say the only part I had any issue with was dealt with in an incredibly fast and professional manner.

Pros

• Single Sign on capability: Compatible with company IT security
• Bar-code Scanner: Check-out and check-in an asset or multiple assets at ease
• Various of user customization fields and filters

Cons

• Asset search and filter feature has some limitation. But their support team are listening to our requests and working on these features improvement
• Some reports are not generated properly
• There are a lot of features that need to spend time learning them

Alternatives Considered

Asset Panda and GoCodes

Reasons for Switching to EZOfficeInventory

Features and flexibility.

Pros

I like this software because is easy to administer and bring me reports complete also I can be tracking devices history

Cons

What I didn't like is the graphic interface, I think I could improve

Alternatives Considered

Odoo and Zoho Inventory

Reasons for Choosing EZOfficeInventory

because this software has more tools and is more intuitive

Reasons for Switching to EZOfficeInventory

cost and benefits

Pros

Very easy to add and organize assets that are part of our audio equipment inventory that we use at events. The barcode/labeling tools and notification email templates are also very helpful.

Cons

Our use case is slightly specific so we've had to create some workarounds to fit our process within the bounds of what EZ Office can currently do

Alternatives Considered

Asset Panda, itemit, Sortly, AssetTiger and Cheqroom

Switched From

Asset Panda

Pros

It's feature rich, and easy to configure. I've had very little difficulty converting our very dated inventory database over to EZOfficeInventory.

Cons

It would be really convenient if we were able to upload more than 1000 assets at a time. Other than that, I have no complaints so far.

Alternatives Considered

Asset Panda

Reasons for Choosing EZOfficeInventory

FileMaker wasn't doing what we needed. It was far too complex and confusing for new users.

Switched From

Claris FileMaker

Reasons for Switching to EZOfficeInventory

Cost vs features. EZOffice was leaps and bounds ahead of the others in terms of what you get for the price.

Pros

We really enjoy how versatile this product is. We use it to track everything from computers and peripherals in the office to our trucks in the field. It is simple enough to allow for us to use it across a wide range of assets, but also robust enough to allow us to track service and schedule reminders for regular service and registration on our trailers and equipment. It has dramatically increased accountability across the organization and allowed us to ensure better control of our assets.

Cons

There are not really very many cons that we have discovered for the software. The only drawback is that some of our less technically savvy employees are a bit intimidated by the UI. However, after the initial hurdles, they seem to pick it up quickly.