User Reviews Overview
About EZOfficeInventory
EZOfficeInventory is a dynamic asset and maintenance management solution tailored for companies of all sizes. The cloud-based software works as you do and is accessible from anywhere and at any time. Track items across...
Learn moreAll EZOfficeInventory Reviews Apply filters
Browse EZOfficeInventory Reviews
All EZOfficeInventory Reviews Apply filters

- Industry: Higher Education
- Company size: 51-200 Employees
- Used Weekly for 2+ years
-
Review Source
Changing the Game
EZ Office has allowed us to track our spending, use, and overall asset inventory on a whole new level. It gives us a centralized place to have old designs, quantities and use history stored. Our systems, procedures, and product has been able to evolve and live on past individuals with the help of EZ Office. Unless I'm mistaken, the biggest feature that's missing is simply the ability to purchase EZ for a company and then add different departments/teams. That would be wonderful for the different facets of a university and all that we collectively use in terms of materials and promotional items.
Pros
-Single sign on capability
-Non sign-in users
-Multiple locations for inventory
-Scanner integration
-Label maker template
Cons
-It can be a little hard to get lost in the advanced setting if you're not using many features.
-The inability to turn certain features/fields off
-Aesthetics on the user interface
-The lack of white papers/webinars that offer live and up to date case studies or example uses
-The mobile app isn't entirely user friendly and in some ways does not mirror the desktop version.
Response from EZOfficeInventory
Hi Iliana,
Thank you for taking the time to review EZOfficeInventory.
- We are in the process of updating our UI/UX which will improve Aesthetics like you said.
- We have number of whitepapers/case studies that you can read. You can find them here
(https://faq.ezofficeinventory.com/white-papers/)
(https://www.ezofficeinventory.com/case-studies) moreover we are also initiating webinars, so we will keep you posted.
- I have forwarded your feedback regarding our mobile app and its UI/UX to our product team.
- Industry: Consumer Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Great product for our company's needs.
Pros
It makes it very easy to sign equipment out and let other employees know who has is and what customer site they are at with it.
Cons
I think a Push Notification system could be really beneficial for users.
- Industry: Entertainment
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
EZ Office Inventory Review
I have been using EZ for the past 4yrs and it has done what we have needed it for.
Pros
The cost for the functionality that it offers I would say is well worth it. It does the job for what our IT Dept uses it for.
Cons
I just wished the portal was a bit more visually appealing. We currently have our company logo on top but would be nice to customize the whole page.
Response from EZOfficeInventory
Hey Eddie,
Thank you for expressing your view to us. We give our clients the flexibility to add their company name, logo and have their own subdomain. As far as the main Dashboard screen is concerned, make sure you customize and set your own KPIs as per your requirements. Traditionally, our focus has been more on giving our customers a feature rich system but this year, especially with the launch of our new UI, we are focusing more on the aesthetic appeal and customization involved in the system. This includes internationalization, which will give our customers the flexibility they need in terms of renaming fields and an over-all update of our mobile app. We're very eager on collecting feedback on our UI so please do reach out to us at [email protected] and we will be happy to pass it on to our product team for consideration.
Top EZOfficeInventory Alternatives
- Industry: Construction
- Company size: 11-50 Employees
- Used Daily for Free Trial
-
Review Source
Simple solution to help track assests
This is a simplified program, great for easy set up. We unfortunately needed a different software program that could be used in the field, have GPS and could provide the tags and trackers. Great customer service, and the price is excellent for what it is.
Pros
Great customer service, affordable, and fairly easy to use.
Cons
Needs more tracking features, and the ability to integrate other software such as GPS
Alternatives Considered
TennaReasons for Switching to EZOfficeInventory
Did not choose EZO- Industry: Semiconductors
- Company size: 5,001-10,000 Employees
- Used Daily for 6-12 months
-
Review Source
EZOffice on Asset and Inventory Tracking
Pros
Ease of uploading assets and inventory info thru excel.
Cons
Currently our setup is not standardized, so each team are in charge of adding columns, sometimes these vary.
- Industry: Hospitality
- Company size: 501-1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Fantastic
Pros
It is very easy to use very fast and very intuitive
Cons
There is nothing to report at the moment
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Inventory Management
Pros
I like the ability to use it from my phone to scan and track items as I usually use this when I'm away from my computer.
Cons
Very time intensive entering items in. I wish you could do multiple items on one barcode.
- Industry: Human Resources
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Great for asset tracking and item inventory tracking
The ability to easily check out and track our devices to students is excellent!
Pros
Asset tracking, barcode scanner, inventory control
Cons
Integration was not difficult for my business, easy to use, no complaints
- Industry: Broadcast Media
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
-
Review Source
Admin use
Pros
The fact that all inventory is in one place and it has a user friendly interface.
Cons
when Cloning an item the asset number can only be changed once the cloning is done.
- Industry: Information Technology & Services
- Company size: 1,001-5,000 Employees
- Used Daily for 1-5 months
-
Review Source
EZ office review
Pros
I like the ease of access to view and keep track of your assets
Cons
The only thing that I would change is an ability to do automated repeated checkouts
- Industry: Education Management
- Company size: 1,001-5,000 Employees
- Used Daily for 1+ year
-
Review Source
My Take on EZOfficeInventory for Colleges
I was the staff member who implemented and set up this system for our college and I work on the team that uses this software everyday. We have about 200 assets in our system and over 5000 users. We use this system to manage reservations and loans of tech hardware such as speaker systems and cameras. Overall the system has worked well for our needs but I can tell that is is not optimized for this use case. We love the customer support and the flexibility of this software.
Pros
For our use case the most valuable feature is definitely the ability to pull user information from our existing LDAP system so we never have to worry about creating user profiles or authentication. We also love the "carts" module which saves us time when checking out multiple assets to the same student/staff member.
Cons
It is frustrating that carts is not set up as part of the core of the software and is instead an add-on. This means certain features like sending alerts based on cart actions or seeing cart reservations along side single item reservations. I feel this is likely due to the fact that this system is designed for companies to manage their assets among staff, but we are implementing it as a service/customer lending system sort of like a library for tech hardware.
Alternatives Considered
CheqroomReasons for Choosing EZOfficeInventory
our old software was incredibly slow and they went out of business.Reasons for Switching to EZOfficeInventory
Best value for the money compared to other products considered.- Industry: Education Management
- Company size: 201-500 Employees
- Used Weekly for 2+ years
-
Review Source
Review from EZOffice Inventory
my experience with EZOffice is excellent, comfortable and easy, can be used without experience in software to inventory
Pros
I like this software because is easy to administer and bring me reports complete also I can be tracking devices history
Cons
What I didn't like is the graphic interface, I think I could improve
Reasons for Choosing EZOfficeInventory
because this software has more tools and is more intuitiveReasons for Switching to EZOfficeInventory
cost and benefitsResponse from EZOfficeInventory
Hello Aldo,
We appreciate your valuable feedback and are extremely glad you liked EZOfficeInventory's reporting feature. Currently, we are in the process of upgrading our UI/UX design that will hopefully enhance your user experience. Stay tuned for updates, and feel free to reach out to us at [email protected] if you have any queries in the future.
- Industry: Military
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Made the switch a breeze
The software we were using before the switch was incredibly complicated, and while they advertised being able to customize, it was very minimal. The software took too long to do anything, and there was so much back and forth between screens within the software. With EZOffice, I can edit pretty much anything from one single screen, I can do it in bulk also if I need to change a lot of items.
Pros
I love that while the user is able to completely customize it, the software itself is incredibly simple to use. The fact that you are allowed to create your own line items and adjust them as needed has been an amazing feature for me. Also, when I went to import our inventory from the software we had been using, I was really anticipating having to go in and adjust anything that didn't match up. But EZOffice was smart enough to realize this would probably be an issue, so when I imported, any field from the previous software that did not match a field in EZOffice was flagged, and I was given the opportunity to choose what I wanted that field to be named.
Cons
I have honestly had no bad experiences with EZOffice
- Industry: Telecommunications
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Good for your first inventory system and money!
The implementation phase was a complete disaster. I was never offered the option to have EZ do the implementation and planning. The phrase: The system is smart and will teach you was used quite often. While the system in somewhat intuitive the initial set up should be done by EZ to show a brand new user its capabilities. Once I got in touch with [SENSITIVE CONTENT HIDDEN], everything improved. My first support person was from Asia, making her available hours very inconvenient and have to wait 24+ hrs for a response. We are still working on getting a few glitches out and customizing how we want to system to work for us.
Pros
Easiness of use, unlimited users for lower cost than other softwares.
Cons
Some of the functionalities are limited or have to be built. Not being able to customize based on needs.
Reasons for Switching to EZOfficeInventory
It seemed pretty easy to use during the presentation and the low entry cost into a inventory software that we currently didnt have.- Industry: Construction
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
It's good to know what we have and where it is !!
Although not very cheap we decided to have the full version after using the trial, the cost could be offset by one item not getting lost or several not being abused as they could be
Pros
We really like knowing where items are, where they have been, and who has used them, it not only reduces losses but we also believe it reduces abuse of items as staff know they have to return an item and need to return it in good condition
Cons
Sometimes the capture of the barcode is difficult but that could be user error, overcome by manual searching
Alternatives Considered
Construction Tool Tracking SystemReasons for Switching to EZOfficeInventory
We prefered the feel of it and took a vote in the office, it was a clear winner for our needsResponse from EZOfficeInventory
Hi Dean, thank you for your kind review. We are glad to know EZOfficeInventory is working well for you. Regarding the barcode scanning issue, a Solutions Consultant will reach out to you to figure out what is causing that.
- Industry: Construction
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Easiest Software I have used to track assets
I am a massive advocate for this system. I inherited the software at my previous company and when I moved companies I made sure I introduced it we started off with 30 assets and are now looking to increase to over 2000. I'm sure there are more complex systems out there for the nicjhe asset tracking but as an everyday tracking software for small or large asset list I would choose this software over the others I trailled on the market.,
Pros
It user friendly customisations options are really key to the success of its use within our company. We are able to add and custom fields for certain product groups to make the software suit various items we have from equipment calibration dates with automatic reminders of expiry to job numbers consumables are used on and charged to. Four different departments use the software to track consumables, high value stock items, plant and test equipment, with the separate views we can all work simultaneously on the same account without affecting each others assets. For the price you cant go wrong if you are looking to track assets in an office, warehouse or construction site environment.
Cons
Took us a while to get the reporting function finalised so that we could get the required output but with some trial and error and a few customer service calls it now does what we need.
- Industry: Primary/Secondary Education
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
100 times better than we expected
We researched an inventory system to migrate to a few years ago and we came across EZOfficeInventory. We determined it looked like the best option and it had one of the best prices. Not only have we thoroughly enjoyed everything about EZOfficeInventory since the migration, but since we have the highest tier subscription plan, we can request any new feature that we want them to integrate for us and we have done that several times already. Each time we request something new they always make it happen for us so we have been pleased with every request we have made. One of the coolest integrations that EZOfficeInventory has is that it integrates directly with Zendesk which is what we use already for our help desk ticketing system. I honestly don't know what we would do without EZOfficeInventory at this point. Even the support staff is friendly and quick to respond.
Pros
You can create any kind of custom reports you want. Sort items by groups and sub groups. It syncs with LDAP. The pricing is competitive. You can configure alerts and custom access rights. It uses QR codes and barcodes. Easy to import existing assets from csv files. I could go on, but my hands are getting tired from typing.
Cons
Having a hard time thinking of any cons, but one thing it could use is a few more "bulk edit" options other than bulk editing assets themselves. Like it would be nice if I could bulk edit a certain user field or something like that. I also wish I could bulk edit the document/image library to remove all the duplicates. This is an extremely minor con.
- Industry: Construction
- Company size: 11-50 Employees
- Used Weekly for 1+ year
-
Review Source
A Flexible Asset Management Solution
We have been very pleased with EZOfficeInventory. We used it to replace a number of manual-input spreadsheets and other DIY solutions. This has been an affordable solution that works exceptionally well for our organization and has been a dramatic improvement from the hodge=podge of solutions that we were using previously.
Pros
We really enjoy how versatile this product is. We use it to track everything from computers and peripherals in the office to our trucks in the field. It is simple enough to allow for us to use it across a wide range of assets, but also robust enough to allow us to track service and schedule reminders for regular service and registration on our trailers and equipment. It has dramatically increased accountability across the organization and allowed us to ensure better control of our assets.
Cons
There are not really very many cons that we have discovered for the software. The only drawback is that some of our less technically savvy employees are a bit intimidated by the UI. However, after the initial hurdles, they seem to pick it up quickly.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Fantastic! Fantastic! Fantastic!
I tell people all the time that EZ should put me on their payroll as much as I praise & recommend their service! I have used EZ for a total of 4 years & have loved every part of it. It's incredibly user-friendly & retains any data you need to see at a glance between the comments section, custom fields & attachments. They have just enough levels of control that aren't overwhelming to incorporate but still maintains the levels of security that are needed.
I am currently using it to organize/maintain a Samples Department where we have samples from all over the world with different specs. Each piece (some have multiple quantities & others are a single item) needs to be tracked with specific details maintained amongst 7 departments & 4 branches. Needless to say, this is an amazing tool to keep control & accountability for the assets.
Their customer service is phenomenal! Every time I have a question they are quick to respond, thorough in their answer (including links) & have even implemented suggestions I had that helped with workflow. The definition of EZ is working smarter & not harder. Keep the outstanding work up EZ!! You make my job sooooooo much easier!
Pros
User-friendly, security levels, QR labels,
Cons
The only possible thing I can think of is having comments & attachments for the vendors but the Production Team is already working on that (see you in May :-)
- Industry: Consumer Goods
- Company size: 11-50 Employees
- Used Weekly for 2+ years
-
Review Source
Couldn't ask for better!
Inventory management
Pros
tell people all the time that EZ should put me on their payroll as much as I praise & recommend their service! I have used EZ for a total of 4 years & have loved every part of it. It's incredibly user-friendly & retains any data you need to see at a glance between the comments section, custom fields & attachments. They have just enough levels of control that aren't overwhelming to incorporate but still maintains the levels of security that are needed.
I am currently using it to organize/maintain a Samples Department where we have samples from all over the world with different specs. Each piece (some have multiple quantities & others are a single item) needs to be tracked with specific details maintained amongst 7 departments & 4 branches. Needless to say, this is an amazing tool to keep control & accountability for the assets.
Their customer service is phenomenal! Every time I have a question they are quick to respond, thorough in their answer (including links) & have even implemented suggestions I had that helped with workflow. The definition of EZ is working smarter & not harder. Keep the outstanding work up EZ!! You make my job sooooooo much easier!
Cons
The only con I can think would be not having images on their search engine and reports. Some times a picture is worth a thousand words.
- Industry: Automotive
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
EZOfficeInventory has been very useful
Overall, it has been a very useful tool to keep track of our POs and items in the lab
Pros
The product is easy to set up and is easy to be trained on. I also like the layout and the features included in the package
Cons
I do not like that the custom alerts do not work properly. Also when receiving items, I'm unable to cross verify with AIN. There are some rough edges to the product that needs to be sorted out
Alternatives Considered
FlowTrackReasons for Switching to EZOfficeInventory
Price and featuresResponse from EZOfficeInventory
Hi! We are sorry you are experiencing issues with EZO. Could you email us at [email protected] with more details? Someone from our customer success team would love to troubleshoot this for you.
- Industry: Government Administration
- Company size: 51-200 Employees
- Used Daily for 1-5 months
-
Review Source
Made my life a whole lot easier!
I must say it's good. We had an issue with getting support with our previous software. But not so with EZOffice. I think having accessible support is key for any software that runs a large portion of your company.
Pros
Cost saving was a major factor for us (due in part to COVID). We had been paying over 5k per year for our pervious asset management software and we were still missing key features. So when when we found this was a 1/5th of the cost and had needed features like PO management , custom barcode management, among other things it was a no-brainer.
Cons
No major issues so far. Having the option to export POs in bulk would be helpful. It would also be nice to see new features added more often.
Response from EZOfficeInventory
Hey, Allen. Thank you for elaborating on the cost factor. We completely understand how COVID situation has changed the dynamics of industry all over the world and we have gone out of the way in assisting our clients with their costing concerns. We do take in feature requests and add new features given their usability and requirements from the client side. I will definitely pass on your request to my team and we will update you accordingly.
- Industry: Medical Devices
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Great Tool for smaller companies looking to get serious about asset and inventory tracking
EZOffice has been a great benefit to our company, in terms of tracking and reliability in our products
Pros
The two most impactful features are (1) the asset tracking and inventory tracking functions, and (2) the work order functions. It allows is to easily track our products across the world, as well as create repairs and services as needed in an easy and functional way
Cons
The one thing that I find could be better implemented in the auditting feature, and email notifications. It would be nice to be able to completely customize the types of notifications (within EZOffice) and emails that each member will get.
Response from EZOfficeInventory
Hi Lutfi, We highly value your feedback. For alerts and emails you can customize the alerts that you want to send to each member however its the form of notification that they receive so greater customization wasn't really possible with this module. As far as auditing is concerned we allow audits on checked out assets and we are introducing audits for asset stock as well. Do get in touch with one of our support members and they will guide you through it.
- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Monthly for 6-12 months
-
Review Source
Great product and easy to use
EZOfficeInventory has been helpful to us because it allows us to easily track the various technology devices that we issue to clinical reasearh study participants for the studies that we conduct. We also use it to track devices being issued to staff members as well. We were having a major issue with participants and staff members forgetting to return devices, or Research Coordinators taking devices to issue to new participants and not tracking them effectively. Now we simply have them check the devices out in EZOfficeInventory and it fixes that issue.
In addition, the software makes it easier for us to figure out what we need to purchase.
Pros
The first thing that I noticed was that the software was incredibly easy to use. I had an hour long training with our IT team and after that I was already up and running and was able to perform the tasks that I needed. In addition, each time I have to use the software for something different than my normal workflow, the ease of use makes it easy for me to figure out how to perform that new task.
Cons
It would be nice if there was an API. It would make it easier to automate some of the tasks that we have to perform frequently. The functionality options for the interface are sometimes rigid in that they only offer a fixed set of actions. In addition, a fully functional API would help users integrate the software into their internal automated processes more easily.
For example, it would be nice if we could make a series of API calls to register new devices or upload a spreadsheet in a specific format that contained the information needed to register devices (or perform some other task) and have the software read from the spreadsheet.
Response from EZOfficeInventory
Hello, Zander. We highly appreciate this valuable feedback from your side. We are constantly in the process of improving our system in accordance with clients requirement and we are gathering feedback on APIs to make them more diverse and flexible. However, feel free to visit this page of our Open APIs www.ezofficeinventory.com/developers.
- Industry: Financial Services
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
EZOfficeInventory is Truly Easy and a Great Product
This software has made the nightmare of who-has-what into a manageable task. We use it to track user equipment. We don't have a large inventory moving in and out since our product is services, not goods. We haze approximately 100 users and their hard drives, computers and phones are all tied to them for compliance and tracking reasons. EZOfficeInventory makes the task of managing the inventory and staff extremely simple.
Pros
Ease of setup and use. Pair this with a barcode reader and it sings. It's super easy to customize for our needs. the software is web-based for updates are instant and it can be used from a Smartphone or any PC.
Cons
This is is a small pick - I think the interface might be a bit more sleek and attractive. Perhaps the simplicity is needed to maintain speedy loading and access to the database. If that's the case, keep the looks and the speed.