--- description: Review of PestPac Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: PestPac | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Pest Control Software](/directory/512/pest-control/software) > [PestPac](/software/3686/pestpac) # PestPac Canonical: https://www.softwareadvice.ie/software/3686/pestpac Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.ie/software/3686/pestpac?page=2) > PestPac, a WorkWave software, is a web-based field service management solution, offering features to help improve productivity, profitability, and customer satisfaction. PestPac is a scalable solution that can serve single technicians or large business with multiple technicians and staff. PestPac provides a solution to track and manage field technician activity, sales processes, job scheduling, customer invoicing and billing. The solution offers tools to improve lead flow, optimize route plans, and track appointments. The digital logbook allows back-end users to navigate through documents, inspection reports, certifications and other key business documents. In addition to the core features, the solution also offers few additional modules like GPS tracking and route optimization to enhance product capabilities. Its service performance measurement tool helps businesses gain insights into new opportunities and monitor the service quality. The solution can also be accessed using PestPac mobile application available for both Android and iPhone devices. Field technicians can time in and out of service appointments, add proof of service, get directions for service location, and accept customer signatures and payments with PestPac mobile apps. PestPac provides advanced pest control software designed to enhance the efficiency and productivity of pest control operators in both residential and commercial settings. The software offers a comprehensive end-to-end system, empowering users to streamline processes both in the office and in the field. PestPac enables operators to serve more customers and increase revenue through optimized operations. Key features of PestPac include scheduling capabilities that allow users to manage customer appointments and optimize technician routes for improved service delivery. The software also offers contract management tools, CRM functionalities to track customer interactions, and termite inspection support. Furthermore, PestPac provides detailed reporting features for better business insights, a customer portal for enhanced communication, chemical tracking functionalities, and integrated accounting tools to streamline financial processes. Technical specifications of PestPac include API integration capabilities, allowing connectivity with other software systems. The software is designed to enhance productivity, and elevate the overall customer experience for pest control operators. Also, PestPac's private equity in field service ensures data security and compliance with industry standards, giving users peace of mind regarding operational and customer data safety. Additionally, PestPac's commitment to innovation in field service management reflects in its SOC-1 certification, emphasizing the software's adherence to stringent security protocols. Overall, with its focus on driving operational efficiency, enhancing customer service, and supporting business growth, PestPac continues to be a reliable solution for pest management companies looking to optimize operations and achieve sustainable success. > > Verdict: Rated **3.9/5** by 253 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 253 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: WorkWave - **Location**: Neptune, US - **Founded**: 1984 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing Details**: PestPac offers two pricing plans for commercial and residential pest control: PestPac for enterprise-level businesses and PestPac Select for small to medium-sized businesses. Please contact PestPac for additional pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Calendar Management - Client Portal - Customer History - Customisable Reports - Customisable Templates - Customizable Fields - Dispatch Management - Drag & Drop - Electronic Payments - Electronic Signature - Email Management - Fleet Management ## Integrations (2 total) - QuickBooks Online Advanced - SalesRabbit ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Pest Control Software](https://www.softwareadvice.ie/directory/512/pest-control/software) ## Related Categories - [Pest Control Software](https://www.softwareadvice.ie/directory/512/pest-control/software) - [Service Work Order Software](https://www.softwareadvice.ie/directory/1544/work-order/software) - [Field Service Mobile Apps Software](https://www.softwareadvice.ie/directory/1875/mobile-app/software) - [Service Dispatch Software](https://www.softwareadvice.ie/directory/411/service-dispatch/software) - [Field Service Management Software](https://www.softwareadvice.ie/directory/4540/field-service/software) ## Alternatives 1. 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Optimizing is key to our everyday ----- ### "3 years and counting, still enjoying it\!" — 4.0/5 > **Brennan** | *13 May 2025* | Public Safety | Recommendation rating: 9.0/10 > > **Pros**: Pestpac has everything you need to run your pest business. There's a reason why it's a standard. Easy to generate any report we want or put in materials, or customize anything especially pesticide reporting which is a huge deal for us. Many other software programs do not have proper pest reporting elements. It's very deep, or you can set it up and run it simply. > > **Cons**: Although this seems to be every software we have tried, the ability to keep clocked in once midnight occurs for overnight shifts without having to time out and time back in again. Every software company has this issue for some reason that we know of. The software use of the camera does not register barcodes well for scanning devices, tried with different phones and still an issue. We just click to register the device manually or use a separate scanner. These are the only reason for us specifically why it's not 5 stars. More of a 4.5 > > We think it's great. The majority of problems we've had have honestly been our own fault for not knowing the software. Most bad reviews are from ignorance. If you want idiot friendly, then we suggest you go elsewhere. You need to learn this software properly, get trained, and pay attention\! Use support if you don't know by calling in and getting your questions answered. We have never had a problem with support either if there was an issue. They have helped us through step by step every time we've called so we don't understand why people say there's no support. ----- ### "Dependable product and excellent customer service support\!" — 5.0/5 > **Mary** | *14 November 2019* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The software is very reliable. We use this daily and it never fails. Very easy to create customized reports. E-mail and text notifications to customers for appointment notifications work extremely well. Customer service is very quick to respond to any problems or questions if needed. I highly recommend this product. > > **Cons**: We tried the mobile app. What we did not like about it was that the technician could not look up customer histories of past jobs. The only thing available was the jobs listed for them to do, could not add a customer on the fly if needed. That had to be done on the administrative side at the office. The app did not suit our needs so I cancelled the mobile app service. > > Very good experience with WorkWave PestPac overall. ----- ### "Overall Great Product" — 4.0/5 > **Matt** | *5 February 2025* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: The software is relatively easy to train users on, it is an efficient, near all in one solution for the business. Simplifies route management and scheduling, increases efficiency in the office and the field. > > **Cons**: Some of the base reporting around change log tracking seems incomplete. It doesn’t track changes to some fields. Gap in logging from mobile. > > Overall we have had a good experience with the software, it has made us more efficient in our operations. ----- ### "It works pretty good." — 4.0/5 > **Ann** | *2 February 2025* | Environmental Services | Recommendation rating: 2.0/10 > > **Pros**: Our delivery manager is pretty cool. And our sales executive is alright too. > > **Cons**: Not very intuitive. Doesn’t lead you to the next step very well. > > It works. It gets me from a to z but not always a straight line. ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.ie/software/3686/pestpac?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/3686/pestpac) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data