Shopify POS Reviews

Pros

What we liked most about Shopify POS is its seamless integration with our online store. The ability to sync our inventory across multiple sales channels in real-time has been a game-changer for our business. Whether a customer purchases a product online or in-store, our inventory is automatically updated, preventing overselling and ensuring accurate stock levels

Cons

While Shopify POS has many great features, one aspect that we liked least is the limited customization options for the user interface. As a business owner, I appreciate having the ability to tailor the system to match our branding and unique needs. However, with Shopify POS, the customization options are somewhat limited, and I felt restricted in terms of design and layout. It would have been great to have more flexibility in customizing the appearance of the POS system to align it with our brand identity. Although this didn't significantly impact the functionality or performance of the system, it would have been a valuable addition for creating a truly personalized experience for our customers

Pros

Shopify POS was quick and easy to set up and use. Having already set up my ecommerce store in Shopify, it was a simple matter of installing the Shopify POS on my iPhone and start selling. The direct links between my store and pos for products, customers, and orders make management very streamlined. The free version (POS Lite) is full featured and meets most of the needs of my small business.

Cons

I wish that I was able to add at least one additional staff role using the Shopify POS Lite version. I am not willing to upgrade to Pro for $89 per month just to add this feature. It would be nice if Shopify offered a mid-tier subscription... something around $30 per month.

Alternatives Considered

FooSales

Reasons for Switching to Shopify POS

I was considering Woo Commerce + FooSales instead of Shopify + Shopify POS and I decided to go with the latter because 1) FooSales is not compatible with iPhone, only iPad, 2) the setup of Shopfiy POS was much easier, 3) there are many more apps available for the Shopify platform.

Pros

I like the fact that it is possible to do a free trial so you know if you like it or not before continuing

Cons

for the moment everything is fine with me

Pros

Shopify is one of the best sets where a merchant can set his or her goods for sale this is just because it is easy to deal with and has experts to help in case of any challenge.

Cons

It processes payments from different kinds of payment methods and also supports virtual payment methods.

Pros

How easy it is to manage inventory and how well it works with my online store.

Cons

The cost is a little more expensive than what’s out there so I wish electronic payments were a little cheaper

Alternatives Considered

Square Point of Sale

Reasons for Switching to Shopify POS

Shopify POS had the ability to work with our online store a lot easier than Square. Customer service from Shopify POS was of a greater standard.

Pros

The Shopify POS is linked to my product list, which makes it easy to select which product(s) shoppers are buying.

Cons

It was hard to set a temporary sales tax. I live in Oregon where we don't have a sales tax, but sometimes travel to other states for conventions or shows. While at the show I need a way to set a location-based temporary sales tax and at the same time allow my online customers to check out without any sales tax. That was surprisingly hard to do last time I used Shopify POS. It's possible the problem has been fixed by now... I haven't used it since before the pandemic started.

Pros

This is such an easy software to use on iphone and ipad. We have never had an issue with this app or the devices that connect to it. Very user friendly. My father even has no trouble.

Cons

It hasn't failed us yet so I don't have much to complain about. I like all of the Shopify products.

Alternatives Considered

PayPal and Square Payments

Reasons for Choosing Shopify POS

Because it worked seamlessly with our site and all of our business. Paypal was lacking in that respect. also has lower fees.

Reasons for Switching to Shopify POS

Just everything about it was better for us and the seamless connection to our QuickBooks and online store.

Pros

I love this software because it is so easy to deploy and operate. Also the way that the hands held card reader is shaped is very nice. The software itself integrates smoothly with my Shopify store, and it runs perfectly.

Cons

There is not anything I would change about this software as of right now. It works great and integrates well.

Alternatives Considered

Square Point of Sale

Reasons for Switching to Shopify POS

It integrated with my store and the handheld scanner was free.

Pros

I love to be able to use this at conventions to sell books. I have tried other services but this is the most complete and easy app to use.

Cons

It is hard to get other people set up at a different location because we have to change the inventory for all the locations for events. Signing in for remote people hasn't been easy.

Pros

I can create my own gift cards for my online stores.

Cons

There's no free version and the advanced features are a bit expensive for my budget.

Pros

I love that I am able to create and scan barcodes versus entering prices and descriptions when customers make a purchase, its more efficient and I can keep track of what I have, sold and sale items. It's really great!

Cons

They are a couple of pricing plans you can choose from (monthly rates) but there are still some charges you will incur; like fees for on line sales and in-person sales.

Alternatives Considered

Square Point of Sale

Reasons for Switching to Shopify POS

Another small business owner told me about it (someone I trust)

Pros

Shopify makes it easy to add and edit products to your library. It's great that it tracks inventory and can easily see sales and customer data.

Cons

I have been using shopify pos for almost 2 years and am very disappointed with the recent upgrade. We use the pos app for farmers markets and oftentimes don't have great internet. With the new update, we cannot even get into the app without great internet. Additionally, there is a new password feature that is used to get into the app. It was not very intuitive to figure out how to turn this off and caused some problems with our staff. The new layout is not very user friendly as I find myself having to do several extra steps to complete a sale than I used to.

Pros

What I like most about the software is the ability to use it in a few different ways. During an event, I can use the search feature to add the actual product to the shopping cart for better inventory keeping, or I can do a "quick sale" and just enter the total amount for custom orders. I really like the flexibility there.

Cons

The pairing of the software and the hardware (credit card reader, in this case) is spotty at best. There are a lot of times that we have to manually enter CC information because we can't get the bluetooth pairing to work correctly. Would love a physical "docking" ability as a failsafe.

Pros

I love how this software is completely integrated with our Shopify e-com store. This allows me to sell my products at different pop-up events throughout the year. If I didn't have this, I'd be worried about trying to keep track of transactions, keep cash on hand, etc... This makes life easy and simple

Cons

This sin't really a con, but I get worried sometimes that the internet might conk out on my phone. You can't process transactions unless you have a signal, so you're dependent on a good connection. I've been able to work through everything so far, but it is a little scary when it takes a couple of seconds to process a customer's transactions.

Alternatives Considered

Square for Retail

Pros

I work everyday in Shopify and it makes the checkout process for our customers easy peazy. Less pain points and a fast, digestiable checkout process for all. Whether it be creating products, collections, modifying our blogs or more, it makes our lives easier to have a fantastic software to work with.

Cons

I wish we could schedule the rotating banner. This would make life so much easier than having to create and publish the night before or minutes before our launches. Also, make the box in the PAGES expandable rather than the fixed size.

Pros

It seamlessly integrates with Shopify making it very convenient to view my transactions whenever i make sales outside of shopify.

Cons

I had some instances when using card processor sometimes it doesn't want to accept payments and i would have to enter the order in manually

Pros

Easy to set up and define products for sale at a physical store. Located on a 55 acre site, we need it about once a month in multiple locations simultaneously, so it wouldn't necessarily pay to set up connected accounts. We need it to use mobile credit card readers over wi-fi and without a dedicated phone or i-pad with a SIM card. We bought 2 refurbished ipads, 2 kinds of mobile card readers, extended the reach of our wi-fi, and we were ready to go!

Cons

Inability to set up a variable-priced item. To do this, the item must be rung in as a "Quick Sale", so there is no identification of sold products or inventory tracking.

Pros

It makes it very easy for us to keep our inventory up to date while we are at events, and makes checking customers out very smooth.

Cons

We seem to have issues with our Shopify card reader when we’re at events. It will quit working and then we have to manually enter card numbers, which takes longer and charges a higher fee.

Pros

We partnered with a local vendor to sell retail items at our Yoga Studio. This option enabled us to carry a larger selection of items without having to manage or pay for the inventory. Shopify enable us to handle the POS plus the inventory management. It's ability to show images and bar codes made training the Front Desk staff simple.

Cons

It was another software solution for our Front Desk staff.... BUT it reduced our losses in Retail,,, actually we made money in Retail with out the costs.

Pros

Fantastic for taking in person orders and updating online inventory

Cons

Doesn't intergrate with all Shopify apps which means a workaround is required

Pros

My favourite thing about this software is how user friendly it is. As someone with limited computer knowledge, I found the set and up upkeep to be very easy.

Cons

There isn't much I would change about the Shopify POS but I would like for the page with the list of items to be a little more organized and easier to search.

Pros

I really love using Shopify when I am shopping on small business sites because it is easy to use, has the option for me to put in my email to remember all of my personal information, and saves my credit cards.

Cons

Because this is a very simple software, I don't like how it isn't able to grow with a business. Over time, a business would need to invest in a larger platform.

Pros

Keeps track of all products online. Easy to make changes on the fly or take multiple types of payments.

Cons

Does not know to merge clients (always multiples or cannot find them), does not allow to look up client info from the orders page on the app

Pros

Easy to use, non-laggy software to process credit card payments in person. The whole catalog from my Shopify store is connected and each product can be easily added to the bill. I often use the 'Quick sale' option for fast checkouts on which we simply enter the amount to charge. Shopify sent a free credit card reader that can read chips. The charge on the reader lasts for well over a day, which is perfect when you don't have access to power.

Cons

Sometimes (rarely) my phone and the reader won't detect each other and I have to enter the credit card number manually, which isn't ideal.

Pros

Shopify's POS app is stupid simple to use. It takes payments on the fly and seamlessly integrates with the online store. It sets up in seconds and works on a moment's notice. Using it for day-to-day business or trade shows, the POS software is extremely nimble fits your every selling need.