User Reviews Overview

About Decimal

Decimal is an online bookkeeping solution that enables small business owners to handle accounts and track financials. Decimal also offers additional services including income tax return preparation, business licensing, and R&D...

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Feature ratings

Value for Money
4.6
Features
4.4
Ease of Use
4.6
Customer Support
4.6

Browse Decimal Reviews

103 of 103 reviews
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Danielle
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/3/2017

Alas...I've been saved!!!!`

As a restaurant owner, I have no time (literally if i want to sleep!) to input all my sales/spending info so at the end of the month I can see where all my money went! This company syncs up to your bank account, gets your sales data and inputs everything so that I can see in one shot where my money is actually going and where I could use some help! Everyone that works over there has been so patient and helpful...I feel like God has finally answered my prayers! It's so easy and I mean we text back and forth!!! I don't have to answer phone calls and sit on phone sessions for hours to figure anything out..and if they have questions I answer them when I can!! I don't have to play phone tag to get my accountant on the phone! It's all done online. I do wish that they had a phone app (but they have assured me they are working on one!) This company has saved me and my tax accountant is so thankful for them!! They also do taxes but opted out of that for my business! In one sign in I can see what my business is worth and my net income. I use to do all this on my own but literally just have excel spreadsheets with data...and that's it nothing really to go on much other than totals for the week or the month! It wasn't telling me anything, I felt just more of wasting my time! This company uses everything; my spending, my income...categorizes it and then helps me see where I am spending too much and how it's affecting my overall net worth! I recommend this to everyone and anyone looking to streamline their business!

Pros

It's so easy to use and I love that we text back and forth!

Cons

I think it's more personal, but I do wish they would send me a text or an email when they ask me questions...otherwise I guess I need to just get into the habit of checking it more habitually!

Desmond
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/8/2018

Amazing Serice

I’m having an Amazing experience wiht Bookly! If you’re looking for bookkeeping for your business, this is the best service that’s out there, and you can’t beat the price for the value they provide which is really a lot of value. They actually should charge more for the service, but I don’t mind paying the current fees. However, I’m sure they’ll increase the price in the future as that’s normal for any business. Do yourself a favor and go ahead and get started NOW. You’ll thank yourself later, as you’ll more time to do what you do best in your own business.

Pros

Easy to use as the service connects directly to your account.
Weekly emails regarding your P&L
Easy to reach your accountant.
Affordable price.
Amazing support.
There’s so much more, I don’t have much time to list everything.

Cons

I don’t have any cons for Booky. The service has been so Amazing, I actually don’t have any cons.

Sumit
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 2/8/2017

Had one of the worst experience with them, using their bookkeeping and tax filing services!

unnecessary stress, the thing I thought they would help solve with their service

Pros

- Supposedly cheaper than a traditional bookkeeper, but the amount of time you spend correcting them is not worth it.
- Friendly sales people, but poor problem solving skills. I had to follow up with them constantly to get work done.

Cons

Everything. They could not deliver what they promised. Over-promise, under-deliver should be their moto. Plus they have a gap in their tax filing process, but they would not own up to it. It has cost me more than IRS fees due to their oversight and mistake.

Top Decimal Alternatives

QuickBooks Desktop Enterprise

QuickBooks Online Advanced

Anita
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/6/2017

Bookly Makes Books Easy! I dreaded using other programs because I'm not the best with numbers.

Saved time by not spending hours trying to figure things out. Saved money not buying upgrades over and over for software that is too difficult to use. Saved my sanity by knowing that my books are correct at all times and having access to a real accountant everyday.

Pros

Automated and easy to keep up with monthly instead of waiting until the end of the year! Having a knowledgable accountant at my beck and call makes me feel confident that what I'm doing is correct always, and if I have a questions it is easily and quickly answered. I hated using other software programs like the one that just stopped supporting the version I was using because they want me to pay for another upgrade. With Bookly, there is no capital upgrade outlay, just a monthly fee that covers everything. I like the way the software pulls in my data in from my accounts and then my accountant just asks me simple questions about what the expense was for and then determines the correct category. I love the ease of being able to ask a question of my accountant and get an answer fast. I don't have to think about what I'm doing from day to day. I just login and see what our financial picture looks like. You won't find a software product with the simplicity and clarity than Bookly has. I love the weekly cash flow updates too. If Quickbooks or other programs are too difficult for you to use Bookly is your answer! It's far more valuable than the price charged. Peace of mind is priceless. I don't worry about receipts that I don't know what to do with. I just upload them and let my accountant handle it. It's like a Butler for your Books!

Paul
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2017

Awesome easy way to handle horrible tedious but necessary accounting chores! It's fast and...

Peace of mind that things are do correctly, accurately, and my taxes will be done easily. Confidence in the abilities of the accountants, and that helps me rest assured. Time - I spend less time trying to figure out software I don't understand, and more time enjoying my life.

Pros

The "ask your accountant" feature. It makes it easy for me to ask about confusing expense categories. I also love that my accountant can ask me about things that are unclear to her too. I also love the simplicity of the software and how easy it is to use, download transactions directly from my bank, and upload receipts. It makes seeing the big picture easier. I've used it for nearly a year now, and I love,. Don't do any more work than you need to, just like Bookly.co get it done for you. I am for the first time in years not dreading tax time next year! It is so comforting to know that all our business finances are taken care of my knowledgeable, smart, thorough accountants. I do wish there was a scanning feature built-in, but that's not what the software does! It's okay that I have to scan in the receipts and then upload them, it just takes more time than I want to dedicate but I can even do it with my phone which is pretty convenient and cool. The software is so much better than using Quickbooks, especially Quickbooks for Mac. There is a huge learning curve with Quickbooks, and I'm not an accountant. With Bookly.co you don't need to be an accountant, or even pretend to be one! They take the pain out of small business accounting.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 10/3/2018

Easy to manage appointments

I have been maintaining business meeting with clients.

Pros

It provides an automatic tool for booking schedule with clients. We never worry to miss any meeting schedule. I always get touch with my business client through notification popup. We can easily add it to WordPress. It also saves my time and money.

Cons

It should show the previous schedule which we missed anyhow. I would like to more enhancements in GUI.

nana
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 13/2/2021

Online Accounting

Overall it is one of the best software i use. KPMG Spark makes my daily work pleasant.

Pros

KPMG Spark is suitable for me. It makes my job easier. it helps me to do daily tasks. I like that it gives me real-time visibility into incomes and expenses.

Cons

The software needs some trainings to use perfectly. It is a bit complicated. But on the other hand it's very functional.

Jay
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2018

Great Tool For Small Business

Pros

Functionality and Ease of Setup for businesses

Cons

Banking Integration and Security of tools when using with mult-factor authentication

WILLIE
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/7/2019

Keeps Me Aware

Pros

I love that it syncs with my bank and on a weekly and monthly basis I know exactly what went on with my revenue. This allows me time to work on my business and not in it all the time.

Cons

Nothing to say at this time . I'm very pleased with this software.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 28/2/2018

Easy to manage online booking detail

Pros

It provide feature to book online tickets at low cost and also save our time. Easy to add reminders and notifications.

Cons

Over all it provide good services but it should reduce intially cost charges. Some time it show tickets in waiting status.

Eddie
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/8/2018

Bookly is a great accountant to have

My corporate and personal taxes are consolidated under on platform and easy to access.

Pros

Simple, efficient and easy to use. I have access to all my personal and corporate taxes.

Cons

Takes out the one on one interaction with an actual accountant

Dasan
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/4/2017

Amazing service, knowledgeable and accessible

I've been putting off handing off my bookkeeping and accounting for YEARS much to my detriment. Finally did it, and very happy I did. The service is very easy to use, and I was even able to call my bookkeeper the day before the tax deadline this year and we spoke for 45min to get some last minute stuff worked out. Seriuosly fantastic, and cheaper than other services out there.

Pros

Easy to use and understand, and everyone at Bookly is very knowledgeable about using it as well.

Cons

I'll let you know when I find one. Maybe that it's not free? haha j/k

Cameron
  • Industry: Farming
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 1/3/2017

Accounting for a Farmer

Bookly has been very helpful so far for keeping track of my spending on maple syrup production. It is perfect for getting a look at my business as a whole. However, being able to take a more granular perspective to more easily sort out my different products and be able to attribute sales or expenses to certain clients or vendors as part of the transactions page.

Pros

Very easy to use for its purposes anf readily available support. Support and tax filing are main reasons I currently use this service.

Cons

Doesn't include as many features as I would like such as being able to separate transactions by product I manufacture or client or vendor. I want to be able to attach more data to each transaction and then sort through those transactions with more granular category such as "transportation costs for product a sold to clients A and B" or "equipment for product B"

Jeff
  • Industry: Construction
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/4/2017

Very happy

Being new to owning a business it was nice to have someone in my corner explaining everything to me to take the stress away

Pros

Ease of use

Cons

Built very well for most companies however having a very small company a lot of what is offered is useless

Ryan
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/1/2017

Bookly..... Bookkeeping has never been so easy!

I absolutely love Bookly. Before Bookly, I had a mom and pop type company company helping me. It took weeks to months before I had accurate numbers to look at. Bookly gets me everything on a near day-2-day basis. I'm never going back!

Pros

Ease of use and customer support

Cons

Sometimes my accounts don't sync and sometimes recurring charges end up in the wrong places

Zachary
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2018

Great service for the independent contractor

So far, so great! I can't say thanks enough!

Pros

It's easy to use and has a clean interface.

Cons

I migrated over from intuit quickbooks and I appreciated having:

1. Automatic GPS tracking for mileage
2. Taking snapshots of receipts to embed to my transactions

It'd be nice to see those features applied

Ryan
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 1/3/2017

Value is worth the cost

The value is 100% worth the cost. Bookly's accounting software isn't as high speed as as quickbooks. However, they make it up with their customer support. The cost of bookkeeping from Bookly is best I've seen on the market.

Pros

It is simple and user friendly.

Cons

I am not able to upload my own transactions VIA a CSV file. And the limited amount of reports the software is able to generate.

Lindsay
  • Review Source
Value for Money
5
Features
2
Ease of Use
3
Customer Support
5

4
Reviewed on 27/1/2017

Veteran Customer - Continual Improvement in Software

I have been with Bookly since it was TaxAlli back in 2012/2013. I love the Customer Support and responsiveness above all. To be honest, the software itself has some kinks to work out in the transactions and reporting side. The service and convenience more than compensate for the progress the product still has to make. At the end of the day, I'm a single member LLC, and I love that this is a company I can trust to do my accounting and taxes. I have a really clear view of where my money is going across accounts, and when I do need a custom report, I get it fairly quickly.

Travis
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/5/2017

Very Helpful. As a start-up, we need all the help we can get, especially with financial...

financial organization, everything in one place, friendly service, company that can handle us now matter how small we are or how big we become.

Pros

Easy to understand and intuitive. I like the fact that each expense and income source can be categorized.

Rebecca
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/2/2017

I actually look forward to financial meetings!

I could not be happier or more impressed with the bookly team. They are wonderful to work with, really know what they're doing and have an amazing work ethic, while still managing to be calm, friendly and relaxing to work with. They keep coming to my financial rescue time and time again. They are also helping a complete procrastinator and slacker like myself get ahead of problems and truly be on top of my businesses finances. The most amazing part is how little time it is taking me to make that happen. They have streamlined the process and the amount of work required from me is minimal. i truly could not imagine finding a better financial service.

Pros

Ease of use

Cons

Nothing. It's amazing.

Julio
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 4/1/2019

Best Investment I've Made since opening my Biz!

This year I feel a huge stress relief, the anxiety of getting my taxes done, finding a dependable accountant, not being charged for bad bookeeping, words can't describe how happy I am with my experience with KPMG SPARK!

Pros

I think what makes this software work are the accountants assigned to work with you. They are amazing at getting your businesses finances organized without the drama.

Cons

I wish I could approve access for my accountant to link to my financial accounts so that I didn't have to upload, download, statements, etc.

David
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 29/1/2017

Very Efficient Bookkeeping

It's been 7 months with Bookly and so far I'm pleased with the service and the cost. The website is easy to use and the information detail makes it quick to find what you're looking for. Having a business and personal tax preparation included in the low fee is far better than the 4 previous bookkeeping services I've used. The value is unbeatable with the Bank of America discount.

Pros

It's easy to use from your smartphone or computer.

Cons

The desktop site isn't a Responsive Web Design that fits all screens, you have to scroll horizontally to view all your data.

Jesse
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 2/8/2017

Great product that I would recommend to others.

Ease of use.

Pros

Quick access to reporting, whereas before, I had to email my bookkeeper and wait for several days before I could get the same reports. Also is something is miscategorized, there is easily functionality to recategorize the expense.

Cons

Sometimes there is some lead time to get questions/issues resolved. This has improved as both my bookkeeper Dora and myself have gotten accustomed to our needs.

Tegan
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 20/6/2017

The team at booky has been friendly, accessible, and extremely helpful.

Pros

As a small business owner with very little accounting experience, it's nice to have someone who knows what they're doing keeping an eye on things without having to hire an accountant.

Cons

It's somewhat expensive, but not too expensive for the services provided. Also, it would be nice to be notified more regularly when there are questions about the account.

Verified Reviewer
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 20/7/2018

Used this for a short period of time on our company website.

Pros

This software was easy to set up and it's easy to create several different forms for your website. There are different functions that you can set up.

Cons

It took some time to figure out how to customize these forms to look exactly like I wanted them to. We ended up going with a different form company because of this.

103 reviews