Workday HCM Reviews

Pros

Workday HCM is an enterprise-level human capital management software that provides various HR services. As an admin user of the software, I found several advantages to using it. First and foremost, it offers a user-friendly interface that is easy to navigate. This makes it simple to access and manage HR functions such as payroll, benefits, and performance management. Additionally, the software has strong reporting capabilities, providing access to data on everything from employee demographics to compliance data. Another major advantage of Workday HCM is its integration with other business systems, such as accounting software and time tracking applications. This integration makes it possible to streamline HR processes and reduce the need for manual data entry. The software also has a comprehensive mobile app, allowing users to manage HR functions on the go.

Cons

However, there are also some drawbacks to using Workday HCM. One of the biggest concerns is the complexity of the system. While it offers a lot of functionality, it can be overwhelming for new users.

Pros

I can check my schedule. Also i get the notification if there are any changes in my schedule.

Cons

It would be more better if i could contact my manager or my co-workers through this app only.

Pros

The look and layout of the worklets are the only things I can praise about.

Cons

The business processes are too disconnected to count. The security level is so high up that a small change requires the product admin. (or whoever has the security level) to configure it at the backend. Pre-screening questionnaires must be pre-defined and pre-populated in the system - you can’t adjust the questions according to the requirements of each job at the time of Job Requisition creation. Trying to find a Job Requisition associated with a Position requires the skills of Sherlock Holmes. Recruiter receives many useless notifications and hiring managers receive many emails to a point of hysteria. Workday refreshes itself so frequently that recruiter can never leave their My Recruiting Jobs report on the screen longer than half-an-hour. Moreover, as soon as you click on any link on the My Recruiting Jobs report, any sorting/filtering will be lost. Customizing the columns of the Candidate Grid does not mean you can export it to Excel the same way you’ve arranged the columns. You can’t write comments as you read the resumes in the Candidate Grid - you have to go to individual application and write in the Activity Stream. Hiring managers can’t select and move multiple candidates at the Candidate Grid - can only move 1. You can’t use simple AND/OR with the filter feature at the Candidate Grid – can only search 1 word. When you search a specific name (i.e., Patel) in the Search Box, it spit out a list of names with no particular order; importantly, no filtering tools.

Pros

Workday has been introduced to us in 2021 by our company but we did not get to use it until recently, April 2023. I think they are working on some mapping, hence the delay. We started using the Workday for our Employee Performance Management and I can say first-hand that it is easy to use. At first, during our training, we thought it's a bit complicated but doing in actually is not. Can easily input goals and track progress.

Cons

So far, none because we are just starting to use it.

Pros

I like Workday's very simple visualization. It allows us to easily look at your holiday / leave plans, any upcoming bank holiday / events, and make any changes if needed very easily.

Cons

It is a little bit difficult to check the remaining days of your leave as it shows the remaining as of that day you are selecting rather than your total remaining. However, this can be easily navigated once you get used to it and know that it doesn't show the total holiday allowance.

Pros

This system is easy to use and has a high accuracy rate

Cons

The only part of the program that is a bit confusing is the uniform allowance payback, when items are bought in U.S dollars

Pros

- highly organized features - really good for internal communication & reporting - facilitate value for onboarding new employees

Cons

- It needs bit upgradation in look & feel as it appears like 90s, but acceptable

Pros

I like as a user, how it's a one-stop-shop to manage my benefit selections, see my employee data, paystubs, and request time off.

Cons

Speed. I find I am waiting a lot on Workday when I put in a request for things, such as to open a particular pay stub.

Pros

The ability to take the software mobile, and how easy it is to navigate through the many options and extras that are offered.

Cons

I found nothing I didn't like about this software.

Pros

Ease of use and good integration with our other HR software. Takes less than 1 min to request an absence.

Cons

Mobile version works only if company VPN is enabled on cell phone.

Pros

Workday is the best HCM software in THE world. Nothing and I mean nothing is superior. We can argue about the competency of individual modules, especially payroll, but as a core HCM platform, no other software can compete. Anybody that says otherwise does not know what they're talking about. Anybody that complains about usability is probably not working with a quality Solutions Architect. To successfully implement and maintain this application, it is absolutely required that you employ at least one experienced, rockstar Solutions Architect. The application is expensive and is crucial that you fully leverage all of the technology that the app offers. Use its sophisticated features to optimize your HR department.

Cons

Workday knows that they have a real gem here. As a result, their attention to customer support has consistently declined as the popularity of the application has increased. Unless you're a major client oh, you're not going to get good customer support. What do I mean by a major client? I'm talking about the Google's the Facebook's the Adobe's, and even then, the support can leave something to be desired. And I'm speaking as someone who has worked at one of the aforementioned. An HR executive once told me that starting with work day was like being given the keys to a fancy new Ferrari but not even being shown how to start the car. Also, just because they work for workday doesn't mean they know what the hell they're talking about. The popularity has grown so has their staff. Obviously, some of these staff members are incompetent. I have experienced this firsthand and I assure you that it is frustrating when the so-called Workday SME is significantly less experienced than yourself. And this was at a time when I was fairly green. I have had to clean up confusingly complex convoluted implementations, after the fact. While I appreciate the job security, this is not a great way for any company to begin a relationship with their customer. We all know that a popular software can quickly be overtaken by a newer, better product. Workday is vulnerable here and somebody could exploit it.

Alternatives Considered

Oracle PeopleSoft, Patriot Payroll, ADP Vantage HCM and JD Edwards EnterpriseOne

Reasons for Switching to Workday HCM

We had the budget and the buy-in to procure the absolute best HCM product available in the market, and Workday is that product.

Pros

Workday is a powerful platform that seems able to do it all from an HR standpoint...and if it can't do it, the open API allows for seemingly-endless integration with platforms like LinkedIn, LinkedIn Learning, eVerify, and more.It's an excellent employee database and application tracking system, and once you understand the platform's organization and process, it's a powerful tool that can replace countless programs within an organization.

Cons

There is absolutely nothing intuitive about the program. Our organization is admittedly large and complex enough to further complicate the system, but the learning curve is so steep that we have to constantly create and update a Workday Wiki, and create a series of training videos to help staff learn their specific tasks.Part of that is due to the extreme customizability of the platform, which is a double-edged sword.We have an entire IT team whose sole purpose is to program, troubleshoot, and fix Workday issues. My role often requires me to support HR generalists and Managers in their use of the platform, and report the almost-weekly issues that arise from back-end changes.

Pros

Many companies lose their talented employees due to failures by the top management to recognize the contributions made by certain employees for the growth of the organization, which goes unnoticed by the hierarchy which creates a negative opinion towards the management by those employees. HCM tool makes a positive impact as a go-between the employee and management and WORKDAY has made substantial developments with this regard. ‘Workday’ HCM has given the employees all the freedom to put on record their contributions/ achievements, goals, training requirements, etc which has almost totally brought to halt human ignorance/negligence of appraisers during evaluations and give due recognition to each employee according to the employee value to the company. ‘Workday’ has many features that help both the management and employees to know each other better and make justifiable decisions. With an advanced HCM such as ‘workday’, it is not only the HR head, but the whole top management is aware of the positives and negatives of the members of the organization which strengthens the transparency of the decision makers. With ‘workday’, the management doesn’t need to wait till the due period for performance appraisals, but identify ‘real-time’ the value of certain talents and apply sensible decisions to recognize such employees. ‘workday’ comes with an attractive UI which is a pleasing plus point. Additionally, it supports multiple devices which are useful on the go.

Cons

so many beneficial features are incorporated in the system that it takes a fairly big effort to familiarize. As this is a HR centered software with access to each member, we find difficulties in getting the full potential due to cultural diversities by way of language barriers (non-English speakers).

Pros

You can pretty much find any HR related features/questions/information in one spot. I was able to consolidate my benefits options, PTO, reviews, in one spot. I also think that it's certainly more robust/ takes a lot less down time than our previous software. Besides that Workday comes with the standard user logins, password setup, online time-sheet, etc. that I expect.

I really like the ability to edit my own info very fast. I can change things like benefits or dependencies quickly rather than going directly to my HR's office.

Cons

My one complaint is that I used to be able to directly edit some of my team member's info and reviews from our old platform on my own. I think whether it's due to lack of access rights or just how my HR department has set it up, I can't do that any longer. It's a more lengthy process of getting it manually updated from my end and through some parties outside my immediate department.

Pros

Workday is very easy to understand. Marking leaves is very easy. Enrolling for the benefits given by organisations is also very simple. Adding family members to the benefits and checking the changes was never so seamless.

Cons

I wish my organisation leave other tools for IJP, onboarding and payroll and use workday because its just the best. No flaws whatsoever.

Pros

Consolidating one-off software into a single solution. We were utilizing separate candidate tracking software, performance review software, employee profile details, and more. Workday offers all of this, and once everything was ported over, it has become much easier to manage and there are now several other offerings that can be taken advantage of from a data analysis and management standpoint.

Cons

The onboarding and internal training required is extremely robust, however, essential. This is not an overnight switch, it will take a lot of time and internal training, to achieve the top uses of this powerful platform, but the expectation is that it will be very worthwhile.

Pros

1) Ability to audit change logs: who made what change when, who was it approved by, was it later edited or rescinded, etc.
2) The ability to mass rescind changes is a lifesaver; you can filter by data input date range, specific input files, individuals / business units, etc.
3) Quick learning curve to get familiar with the interface, new comp team members can get ramped up in no time.

Cons

1) While reporting within the tool does exist, I always found it lackluster compared to what we could build on top of it with Tableau or custom dashboard tools.
2) Doesn't do a great job of interacting with equity data, particularly vesting data. We always created custom tables in SQL and fed them into Workday for reporting purposes, didn't trust using it as the system of record for equity.
3) Difficult to make corrections to a comp change record without manually rescinding and updating subsequent comp changes (which can be VERY tedious).

Pros

In my opinion, I think Workday is a great software suite because of its user-friendly interface, flexibility, and advanced capabilities for tracking HR and performance reviews. I appreciate how easy it is to use and customize making all things HR efficient. I believe that Workday is a leading enterprise software solution for organizations of all sizes and industries, and I look forward to using it in the future.

Cons

I think the user experience could be better in that you have to know where to find some items such as goal setting, etc. However, I think that is minor given the overall pros of Workday. it’s and the time required to learn and implement. Also, it may not suit all industries or types of organizations, but like I said, the pros outweigh any cons in my opinion.

Pros

I like the simplicity of entering expense reports, which can even be done by scanning the receipts by your phone. Everyone can do this easily by mobile app or web based application. Workday is very complex and contains all your HR data including your pay and position, and you can easily see things like your career progress and your CV. The system is connected to our Microsoft Accounts solutions and works very well alongside of it.

Cons

The system is sometimes working slower than you'd like. Currency conversion could be improved, as of right now it's easier for accounting purposes to find the current conversion rate at the national bank and use the conversed amount. The software could go a little faster, with bigger number of expense reports, the system slows down and it's harder to input new data into the system. However, this can be momentarily fixed by creating more reports instead of one huge one.

Pros

I love the fact that you can upload your file onto their platform and everything is already prefilled in for you with great accuracy. Yes, other sites do offer that same kind of service but I do notice when applying the file onto the form to prefill, most other sites aren't as good in entering data in the correct fields. The interface is easy to use as well and does not take a long time to load.

Cons

The only thing that I don't like about the product is the fact that depending on the carrier using the product, your account may or may not be saved. Which is no big deal, you just create another account for each consumer's page you are visiting and wish to register on.

Pros

Has a LOT of features, tons of integrationsYou can basically do whatever you need HR connected within this one tool

Cons

It's the worst UX you can possibly meet out there among HR tools.Because there is a ton of features it takes literally minutes to find your thing.There is no search for the functions existing so if you need to change the title of your employee good luck finding that page!Time tracking like vacations requesting is a hell.Mobile support is another hell.

Pros

As a result of its great features, I really enjoy working with it since we have all the features in one place, so we can manage everything in one place, such as posting jobs both internally and externally at the same time, reviewing candidates and terminating them if they are not suitable, and inviting them to an interview.

Cons

In order to send the invitation to candidates or review their information is very slow with workday. If workday made this process faster, then it would be a good ERP solution.

Pros

I used workday benefits for over 7 years with a property management company that I worked for. Each year we would log into workday to view the current benefits available and choose which benefits worked best for our needs and our families, if any. IT was super easy to use. They would show you on workday side by side what benefits provided which coverages, and at what costs. You could even use a comparison to see which benefits were going to work best. It also showed all the different types of benefits the company offered such as medical, dental, 401k, LTD, STD, vision and what not. It was very clear what you were selecting and you had to double and triple confirm which benefits you selected. Also, once open enrollment was closed, there was a way, where if you had a qualifying life event, you could change your benefits. It was a very easy, straight forward program for us to use.

Cons

Sometimes while using the software, it would "hiccup" when switching between coverages and I would have to re log in and get to where I was. It was truly a mild issue which wasn't frustrating. This also my have had a LOT to do with the internet I was using and not the actual program itself...

Pros

There's a lot of features, there's a lot of things to check, to do, to fill out.

Cons

Theres way to much, its not simple, its a complex, and lengthy. It has way to many options for just a standard clock in clock out. Uploading sensitive information for HR through the platform is sooooo annoying. Relabeling files on it, resubmitting, it just doesn't save or show up for others like it does for you. Way to complicated.

Pros

Generally quite intutitve and the dashboard allows you to find what you need. I.e. the recruiting dashboard tile brings you to all of your open & assigned requisition. Depending on how your organisation has set up your options, you can easily navigate around to find your personal details, performance review, time off and create new requisitions.

Cons

There are far too many clicks and the reporting is very limited & overly complicated. The Workflow is far too complicated and there are too many steps, which can make the system extremely complicated and hard for the average user to understand how to complete simple tasks e.g. creating a new requisition, transferring a colleague into another manager etc.