User Reviews Overview
About Basecamp
Basecamp is an efficient collaboration tool used by thousands of teams across the globe. Teams use Basecamp to keep track of assignments, work together on documents, plan projects, chat, and more. Basecamp is opinionated. It's...
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- Industry: Design
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
So glad I found Basecamp!!
I've had a great experience with Basecamp. I've collaborated with a number of projects on this tool and it's been essential in managing my projects. Since I'm in the growing phases of my business, I SO glad they have a free feature that allows me to use 3 free projects. Once I reach a level where I have a team and I'm serving more clients, then I can see myself getting the Basecamp paid plan.
Thank you for offering such a great product!
Pros
Another designer recommended Basecamp for managing web design projects. This product allows me to keep everything for my client projects in one place! I like being able to collaborate with clients on a timeline and assigning them tasks. The chat feature is very helpful. I like that we can upload all their documents and even link to Google documents. The mobile is very useful for doing business on the go.
I can really stay organized with Basecamp and it keeps me accountable with timelines. I love that I can make it client-facing so there is a level of transparency on timelines.
I can use this tool to do all communications with clients and not have a string of emails to go through.
Cons
I've been going back and forth with the documents section and if I should use Google Drive to store documents or if I should use Basecamp. People are most familiar with Google Drive, however when I educate and train them on how to use Basecamp, then it will help them be more comfortable with navigating the software.
I would like training videos for clients to be able to get an overview of how to get the most of Basecamp while working together. If Basecamp doesn't have a video overview, then this will be something that I can work on.
Reasons for Choosing Basecamp
It was recommended to my by another designer and she said she used it for everything related to her projects. I was sold when she said she didn't email clients anymore! I was like YES! This is what I need. I get annoyed with the lost email chains and I wanted an all in one tool where I could email the client and also email designs and mockups. Asana didn't do well with emailing images to clients. They were blurry and hard to find on the email.Switched From
AsanaReasons for Switching to Basecamp
Basecamp has an easy to use interface. It allows me to share design mockups, email and live chat with clients (I've used this messaging feature a lot), store documents and keep projects on timeline. I really like the home page dashboard for each project. It's SO clear and easy to understand! Each section is labeled clearly and easy to use.
- Industry: Entertainment
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Good software for building project management
I mainly use it to collaborating on project with my team members which working on the other branches. We can communicate and work on the same task in real-time and making the project collaboration process very effective.
Pros
The feature and menu is perfectly placed in the software dashboard. I can easily find the tools that i need really fast and that has speed up my work progress. All my project and the progress can be tracked by the visual percentage thus make it more easier to know the project level of completion.
Cons
Basecamp tools for task management is somewhat lacking because there are no tools to managing a complex project that need many resources for the project. The software dashboard and overall design is too old and very unappealing compared to other software that has more modern looking software design.
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Review for Basecamp
This was a good product.
Pros
Very organizing and have a file sharing data that kept in one place
Cons
I found that their UI feels is not that kind of new.
Top Basecamp Alternatives
- Industry: Civic & Social Organization
- Company size: Self Employed
- Used for Free Trial
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Review Source
I'm not sure if it's the same people on this one, since there are different versions of this...
For the fact that it's an app on a major app store, I would have obviously come across it, for the fact that it was something of some form of various thing that I would come across in categorical and ad hoc searching, as it turns out.
Aside from not understanding what the purpose of the software was, based on the description that was included in all of the versions in the App Store, I found it particularly disparaging to the community that they framed the purpose of the app as an occupation and dump in of trucks and trailers, and tons of people from out of town, on any given day, whereas the trailers were there in supposition that they were showers that were provided to the homeless, on one day.
On one hand, they're not there every day, but on the other hand, it was a bit strange that this ended up being what the app is about.
Pros
In essence, I suppose that this app seems a bit in opposition to the browsing app store user coming across it and then, at some point, upon trying to understand what the portent of the impact of the software is, fairly soon turns up browsing through more apps, wondering what this app is about; particularly to have 3 release versions of it, at this point in time.
Regardless, it turned in to a yellow sign "base camp" social work news article publication thing for the sake of publicizing push material of support for what ended up being a seething attrition for the locals of the area where the "base camp" installment of "obviously, it's on account of the app in the app store thing," and on top of that, there was significant opposition to me as a mental health client recipient of services (supposedly), just tangentially, and for a few times, perhaps, of this art therapy group of people, and then they talked and acted out towards me in my head, outside of any sort of professional or service provider and client circumstances.
Cons
I feel like the spirit of development in software, for the purpose of disparaging the client, of a completely different and separate supposition of relation, whatsoever, in regards to the original purpose of meeting with these developers, is simply wrong and unprofessional. These developers cause a significant problem in a different locality between people who are not housed in downtown Los Angeles, on the incident that happened witnessed, and whatever the story was in my head about what anyone might think about such an influx of people in to the area, which is all too common, in various ways;
On top of that, they're plotted right at 222 S. Hill St. 7th floor, Los Angeles, CA, 90012, and they do events of disparagement against me and my family commonly, while trying to suppose that their self esteem is supported and is superior, while homeless and mentally ill bullying and stalking victims are inferior, on account of group brute strength over an individual. They run ostensibly false and slight charity drives for supposedly unfortunate other people.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Simple Project Management Tool
Basecamp is a fantastic all-arounder for remote teams even though it isn't one of the top 5 project management tools.The Basecamp Personal plan is not entirely suitable for corporate use.For a fundamental understanding of how the software functions, you can use it as an extended free trial, but beyond that, it's too limited.Its also a fantastic deal all around. Compared to other project management tools, it offers at-least some more functionality
Pros
It is a comprehensive solution with strong add-ons that combine all the procedures and duties of our business.everything from project management to employee announcements, instruction, and practices.Alongside Basecamp, I managed several projects in a very organized way. It's nice that the plan is not calculated for each new user or project. Unlimited! With the amount of projects we have, it doesn't make sense to pay per project or per user (because we are a small company with many projects). Everything you need is included in one simple license, which is great.
Cons
It's nice to have a tab with all of the open Campfires so you can concentrate on the conversation in just one browser window.Additionally, it would be nice if time monitoring were a built-in feature rather than requiring users to pay for expensive add-ons.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
BaseCamp, an excellent platform for monitoring activities in all types of projects.
BaseCamp is great for assigning tasks to large numbers of team members, and its calendar can be used to plan meetings, events, and more. We can create a list of tasks with completion dates and follow up with very few steps, it is really intuitive and does not require a learning curve, to be used from mobile devices, laptops, or desktop computers in the Cloud.
Pros
Basecamp is an excellent collaborative tool to keep the tasks of a project according to plan, it allows us to simplify management and maintain fluid communication between registered users. We can create multiple projects within this application and manage messages from its dashboard, the task list, the calendar, the delivery dates, the interaction of all the members, and even the information arranged for our clients.
Cons
With Basecamp we can group all the members according to their roles, we also have well-defined spaces for each conversation according to its purpose and the project to which it refers. We can group the messages by theme so as not to lose track of any detail. Fluid and effective communication are one of the most outstanding characteristics of Basecamp.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Where collaboration happens for us
We love it. It's been functional, reliable, trusty and easy to work with... and it's affordable with simple straight forward flat rate pricing that engenders trust. It makes us a better team.
Pros
Beside email and our own app, Basecamp is the app we use most day to day.The whole team uses Basecamp every day. We're a fully remote team and it's where all our team work and collaboration happens. It's flexible and adaptable and we appreciate the keep it simple, asynchronous work philosophy and team behind the product. Love the daily checkin feature.
Cons
Sometimes the UI feels a bit old fashioned.

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Good but not great
Good but not great. Simple but not very powerful. Almost no customisation.
Pros
Basecamp is simple and intuitive. What it does, it does well. It's easy to invite new users and collaborators and emails and alerts are well formatted.
Cons
There's a distinct lack of a birds-eye view of all open to-do's across a team or portfolio of projects. Also statuses are incredibly limited compared to the highly flexible workflows of Jira. For any team who works in an agile environment, Basecamp is a last resort.
Alternatives Considered
JiraReasons for Switching to Basecamp
Basecamp was chosen over using offline tools like Excel but we've since switched from Basecamp to Jira.- Industry: Real Estate
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Wonderful
Pros
The ability to sync employees calendar is seamless and easy
Cons
The lack of Kanban board and Gantry is a major dislike for me.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Less expensive than some alternative products
We have used this for hunting mostly and it really helps with identifying land ownership. It is also very accurate in tracking paths.
Pros
This mapping software seems to be much more intuitive in it's use than others I have used
Cons
I really don't have any complaints. It does what it says it does and what I need.
- Industry: Arts & Crafts
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
I always come back to Basecamp
We have three sites. What Basecamp has provided is the unification of messages and tasks across all sites. It has added transparency that is invaluable to all of our team. We can keep important documents. Onboarding videos and other useful information. No more scraps of paper or post-it notes on peoples desks. It provides real accountability for everyone on the team. So simple to use which means 100% user adoption. Everyone loves Basecamp and we have tried every PM software out there. Basecamp is the best in the business!
Pros
When you first start using basecamp, two things strike you the most. It’s clean super tight interface and the lack of some common functions. I see both of these things as a positive. This might seem odd but you soon realise that the makers at Basecamp are uncompromising in their relentless pursuit of keeping you efficient. No bloat. No complication. These all adds up to adoption by the whole team. Which for me is the most important thing. You can have a perfect project management system, but if no one uses it. It’s useless. Basecamp’s gets everything on the same page.
Cons
I would love the app to give you persistent reminders for tasks! Snooze for 5 mins etc.
Alternatives Considered
monday.comReasons for Switching to Basecamp
It had everything we needed and nothing we didn't.- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Organising the mess!
There is a distinct before and after Basecamp in our lives. After the implementation, we noticed a distinct improvement, not just in the output, but also in team culture and job satisfaction.
Basecamp helped to clear the mess that project communications were. While we still work a lot of hours, we now streamline it better.
Pros
Centralise all traffic, in-house and with clients.
Cons
It is a single approach to Project Management. The client side could be more developped as well.
Reasons for Choosing Basecamp
Mavenlink was the worst experience we could go through, and the priciest in the bunch. In comparison, Basecamp felt like a libreation.Switched From
KantataReasons for Switching to Basecamp
Basecamp was simpler, and focusing on what it does well.- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Hands-down my favorite project management software
I really love Basecamp. It is simple, powerful, and gets out of your way so you can get work done. It has replaced about three other apps (including Slack) for our team. In Basecamp communication is now centered on getting things done and improving our products versus just chatting. There is an ideology to understand when using Basecamp but if you can adopt that you will be more productive and less stressed about getting work done.
Pros
Very affordable especially considering how many other solutions it replaces. Very clean minimal interface that gets out of your way and lets you get work done. Very fast and reliable. The mobile app is fantastic as well.
Cons
There is a little bit of a learning curve with the single page interface but that is be design.
Reasons for Choosing Basecamp
We needed a new system that was focused on action and not just words. A single source of truth.Switched From
SlackReasons for Switching to Basecamp
Ideology and price.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Recommended - Use it daily
We use Basecamp almost on a daily basis. It is fantastic for managing our team and different partners. Our operations side has also been thrilled with the lists that Basecamp provides. Makes it easy for managers to see what has been completed
Pros
Basecamp is well suited for project management. I've used Trello historically but it never had the same degree of functionality. I love the fact that I can have lists, easily collaborate with others and make it almost like a task force that I can assign to various people on our tea.m
It was easy enough to implement and also great if you need to hit the ground running since the learning curve is virtually non existant.
Cons
I use Basecamp 2 and the part I like least about the software is that within the cards itself, I can't @person to provide updates. I can assign various cards to specific people but can't call out specific individuals in those cards.
Alternatives Considered
TrelloReasons for Choosing Basecamp
Features and functionality. Trello is great if you like the kanban approach but we needed something that had more features.Switched From
TrelloReasons for Switching to Basecamp
Trello is limited to kanban boards. We needed to have different views and basecamp was able to provide that at a cost that we could afford.- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Making project management easier
Overall, Basecamp is a solid product that I use almost daily to manage projects. I haven't had any major issues with the software but would like to be able to easily reference tips and tricks to improve my workflow.
Pros
The ability to collaborate with other people on my team on task management is critical to making sure the work is done on time. Basecamp also allows me to communicate with clients and vendors on project specifics tasks and goals which means less time writing emails and more time getting things accomplished.
Cons
The user interface is a little too bare-bones, and things aren't always intuitive. I would like to see more tips on how to set projects up and manage them properly.
Reasons for Choosing Basecamp
I had more clients that were using Basecamp, so it made sense to be on the same platform as them.Switched From
AsanaReasons for Switching to Basecamp
More clients were using basecamp already.- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Basecamp is irreplaceable! Trust me, we actually tried too Lol!
We use base camp for each department. Every team has their own project. Within each project is every teams important training documents documents, files, and weekly tasks. We use the ping feature for group messages. It has made file sharing very easy. Many of our documents have to be referenced by several different at various times throughout the year. Basecamp makes it simple to keep up with these documents.
Pros
Basecamp has been an amazing product for us for years now! It allows us to manage projects in events by keeping to do lists, files, and instructions all in one place.The team I manage uses it to assign tasks, communicate between team members and keep up with conversations so we can reference them later, and , keep track of files and receipts. Every document and system that our team members need access to can be attained in one place. There is a little bit of a learning curve at first but it makes sense very quickly the more you use it.
Cons
There is a little bit of a learning curve at first but it makes sense very quickly the more you use it. There are really only two things that I dislike about Basecamp but I’ve learned to live with them for now. 1.). There is a great variety of ways to send communication. You can send a ping (which is kind of like an instant message), You can make a comment on the general message board of each project, you can comment on the calendar item, you can comment on the task item itself, and you can comment on individual files you add. At first it seems real handy but once you start adding multiple projects it can sometimes be difficult to go back and figure out where a conversation happened. Thankfully the search icon works rather well in these instances but not always. The way we have gotten around this is to make sure our Team is clearly instructed on what features we will use to communicate various kinds of information. 2.) there is a feature called haystack. This functions as your personal inbox letting you know what due dates are approaching, what tasks were recently assigned, and what conversations have happened recently that you need to be part of. However, once you click on an item it disappears immediately from your inbox. So when you see something important, you need to respond or add a personal to do immediately. I wish it didn’t delete until you told it to delete like a normal email inbox. This way you could come back to the message and deal with it at a better time.
- Industry: Broadcast Media
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Basecamp is the best all user portal!
Our team has always been collaborative but with Basecamp used as a tool, we have been able to increase our collaborative spirit. In addition, we have been able to accomplish projects and tasks faster because it gives us a way to share which piece we are working on and thus eliminating duplication.
Pros
I love Basecamp! I think it is a great software for keeping tabs on projects and people you work with. It is a collaborative space for users to update each other on what parts of the project they are working on or finishing up. It gives our team the balance needed to ensure no one is working on the same thing or on overlapping projects. It has been a huge asset and we have all loved watching the progression of projects and campaigns we are working on. It has many settings so you can really set it up based on how your team would best thrive.
Cons
One con is that this product could easily turn into a micromanaging tool for bad managers and leaders. When utilized properly it will do wonders for your team but if overused it could be a huge pain point and stressor for employees. They allow an option to have your team give a daily summary of their tasks and I could easily see that going wrong if used by the wrong manager.
Alternatives Considered
OneDriveReasons for Switching to Basecamp
I have previously used OneDrive and I think it could have been a great tool for our team but Basecamp is just better structured. OneDrive has limitless possibilities I think and Basecamp has a more structured layout that makes it easier for me as a supervisor to control and shape to best fit my team.- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
For managing details and timelines for complex projects
I am a fundraiser, and often - OFTEN - have several big fundraising projects in preparation at the same time. Before Basecamp, it was a nightmare to keep all of the details for each event separate and clear, without dropping the ball on some important responsibilities. Unfortunately, failing to take care of an important detail on any of these events can be devastating, so I could barely sleep because of the stress of worrying about where I was on each project. Also, since I often use some of the same vendors (caterers, tent rental, hotel space) it was hard to remember if I had talked to them about each individual event, and had all of my facts straight for each individual event. Basecamp makes it possible to track each and every event carefully, set up connecting emails to keep everyone informed, and makes it very easy to set deadlines, timers, and reminders for every important goal and part of the event. It took an entire weekend to set up all of the lists, timelines, and connections needed within Basecamp for the eight complex fundraising events I had on my calendar when I first set up in Basecamp. But after that weekend, I slept better than I had in months because everything was organized, I could see in a few seconds exactly what was on my "To-do" list for each day, each week, and up until the day or the event, as well as what I was waiting for from anyone else. This program is certainly an expense. But it gave me incredible peace of mind.
Pros
It is so well integrated. For example, taking one action will also notify several team members who need to know about that action without me having to send numerous emails. The software makes it possible to track several or many projects with dozens of people without losing a step or forgetting anything.
Cons
A bit of a learning curve to get started, but technical support is good, and the program quickly becomes intuitive.
The other members of your team - not only your staff, but your client - must also be willing to learn Basecamp. On the other hand, once they do, they will love it - and you!
- Industry: Banking
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Preparing and implementing tasks through the cooperation of team members
Basecamp contributed to increasing the ability to follow up on all projects of the organization, as well as save documents and documents related to those projects, and also through notifications of tasks that are sent at the specified times to all members, ensuring that everyone stays in touch with the actual situation of the project and enables the project management to know the points Defects and omissions in production baskets, which gives them flexibility with the ability to enter at the right time.
Pros
Basecamp is a flexible program with a distinctive design, which enables the work team, by integrating jobs, to dispense with many of the tasks they perform, which contributes to saving time and effort and increasing productivity.
The team will be able to communicate through Basecamp from anywhere at any time and also via mobile phones.
Each team member will be able to list the tasks, their due dates, and the members who contribute to the implementation of the task, which makes the follow-up processes and measurement of achievement rates easy and clear to everyone. The application will provide you with notifications about the assigned tasks that you have to follow.
The application provides the ability to download files, documents and videos of a specific activity, and they will be saved for reference at any time. The application enables you to work on several projects at the same time, as you will be able to customize the tasks according to the project you are working on.
Cons
Everything is excellent, Basecamp is easy to use for everyone, it has a unique user interface, which allows you to know all the tasks that you are required to participate in and their due dates. Basecamp has an excellent support team and provides educational aids to everyone that helps with a clear understanding of how the app works. Basecamp provides a very large amount of freedom for users, enabling them to include and modify the list of people to send notifications to, ensuring that those notifications reach the people concerned at the specified times.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
I've used Basecamp intermittently over the last 3 years.
Pros
Basecamp is best for improving organization and instilling clarity among teams.
I love the notification board in Basecamp. It helps organize and clarify details and next steps in a team, which can often times get cluttered or grow faint via email and standard chat-type programs like Slack.
The self-saving feature is awesome, too. I've been screwed over many times on other programs and email systems if my computer freezes or my browser shuts down unexpectedly so I have a wave of relief being on Basecamp in general.
Any applicable files needed can be easily searched for and found within the system, too, which is great. This feature is definitely reminiscent of Google Drive, but Basecamp as a software tool is way more robust, functionality-wise.
Cons
Upload times can be slow and it can get a little glitchy, but the latter may be a function of my company's WiFi.
If everyone on your team knows how to use Basecamp and if everyone on your team are solid workers, Basecamp can help you save so much time. BUT, if you have slackers or lazy people on your team (all too common even in the best companies out there) it can be incredibly frustrating to have to repeat information that's already clearly in Basecamp for them to reference.
This isn't necessarily a 'con' but I'm often finding out about features I didn't know existed or didn't know were beneficial to leverage for my specific projects until I discovered them through conversations with colleagues. It'd be great to have tutorials embedded into the system so users know they're utilizing the system at its full capacity.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Basecamp Has Helped Us Organize the Chaos
Our marketing team was the first to implement Basecamp, and, eventually, the benefits to project management were so evident that most of our company uses the platform—from R&D to technical support. The application is quite intuitive, requires very little training for use, and offers multiple ways to communicate: private messaging, group chat, and message boards. The integration Basecamp offers with Google is also seamless.
Tip: Once your teams are established, setting communication expectations for each tool is a necessary step to achieving a high efficiency.
Pros
The integrations that Basecamp provides make communication for cross-departmental projects quick and effective. The integration we use the most is the support of Google Docs, Google Sheets, and Google Calendar. Within Google Drive, the folder system makes it often difficult to find documents, but Basecamp allows not only Google Docs and Google Sheets to be linked to, but conversations about that specific document to take place in one place. This makes it easy to hand off documents and files to another department, route items to our publication team, or to request feedback from partners.
As an original user from Basecamp 1, there have been so many improvements to the second and third editions. Basecamp certainly does an excellent job listening to its users.
Cons
The only change in version 3 that I am disappointed with is the elimination of the built-in calendar. What used to be "Events" with an interactive project calendar became the "Schedule." The Events interactive project calendar functioned a lot like a Google Calendar, which allowed someone to see all touch points on the calendar itself. The "Schedule" is mostly a list of upcoming events. However, the benefits of the folder systems, the access to resources, and the task assignments outweighs this issue. Plus, if you are a new user to Basecamp 3, you won't even be aware that anything is missing.

- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
The Best "Pick Up and Get Going" Task Manager
Basecamp is where we keep all of our assignments and initiatives, and we've become diligent about not letting any lists or to-dos creep outside the system. This relies heavily on managing the project list carefully and making sure everything has its place. There are not guide-rails to keep you from placing a task in the "wrong" place - fortunately you can move tasks all around if someone puts something in an incorrect place. It's important that you define what Projects exist and create a framework for where assignments should go. A frequent complaint we hear around the office is "I don't know where to put this" so it's important that you outline your project structure and communicate it clearly. If you can nominate a gate-keeper to watch over the system organization, Basecamp can be a very effective way to manage all assignments across an organization and allow people to simply see what's due, when, with ease.
Pros
Basecamp requires very little setup and there are very few barriers to overcome to get in and start making projects and tasks. It can very very scalable in terms of users and project count, and it's approach to To-do Lists and Tasks makes project organization fairly straight-forward. At it's core, making tasks is as easy as choosing a place to put them, naming them, and assigning them. With simple reports, users can view their tasks across all projects and start tackling them. If you want to take things a little bit deeper, you can assign mutiple people to tasks, set due dates, and loop other people into the tasks for conversations.
Cons
Basecamp still has some key missing features that create workflow issues every now and then. You can create recurring events, but not recurring to-dos. So, for example, if you want to create a "Close Accounting Books" to-do and assign it to a user to be finished each month by the 15th, there is not currently support for that. There's also no built-in gannt views, although they continue to innovate project management with new simpler ideas such as the "Hill Chart" which i'm a fan of. A lot of the lack of complex features comes from their desire to carefully curate features to keep the application from ballooning into a beast that's unwieldy and hard to learn.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Basecamp is an online collaboration app.It is Very user friendly Project management software.
One unique feature in Basecamp is Automatic Check-ins. Automatic Check-ins ask team members to essentially submit a short report answering a question, like "What are your priorities this week?" or "How many attendees have enrolled in the conference so far?" on a recurring basis that you (or the team lead) enters. The options are highly customizable, so you can ask the same question every Friday in the afternoon, or every Tuesday and Thursday at exactly 9:15 a.m.whatever you like.
In addition to the display of cards for various team and project spaces, the Basecamp dashboard also has links to My Stuff: My Assignments, My Bookmarks, My Schedule, and so forth. I like that you can get to a consolidated list of My Stuff from the dashboard, but again, I'd rather be able to see it right then and there. A few customizable widgets would go a long way to making Basecamp's dashboard a more productive interface.
Pros
It has very simple interface so I can easky understand.Graphics of this software is too good.It is effective software to manage projects.Take less effort to setup this software.I like that Basecamp takes mere minutes to set up. On-screen tutorials walk you through the process with clear and concise pointers. During the setup, Basecamp suggests things you might need to add to your account, such as an upcoming event or project, as well as any documents or task lists associated with it.One unique feature in Basecamp is Automatic Check-ins. Automatic Check-ins ask team members to essentially submit a short report answering a question, like "What are your priorities this week?" or "How many attendees have enrolled in the conference so far?" on a recurring basis that you (or the team lead) enters. The options are highly customizable, so you can ask the same question every Friday in the afternoon, or every Tuesday and Thursday at exactly 9:15 a.m. whatever you like.
Cons
Basecamp offers several ways for people to collaborate with one another. Within each team or project are a message board, task list, schedule (for events), and place to upload shared files. While the message board helps for keeping track of ongoing notes and conversations about the overview of a project, you might also need to ask colleagues more pointed or more general questions that don't belong on the board for all to see. For that, there's Campfire, Basecamp's chat room.
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Basecamp - for small and (some) medium-sized projects
I use Basecamp to manage part of my projects. It helps me to keep in better connection with my clients and the members of the team.
I think it is well suited for small and maybe medium-sized projects. It’s reliable and effective at keeping everything organized as long as your teams will have less than 20 members.
But if you’re taking into consideration to use Basecamp, you must also evaluate the complexity of the project and the need of communication between members.
Sometimes the conversation will become hard to follow because everything is put together, and after a while it’s difficult to keep track of it.
We also use the document management and sharing feature to organize project files. Number of emails between team members and/or client dropped after starting using Basecamp.
In fact, you can use Basecamp entirely as a communication platform to organize and keep in touch with your clients. Basecamp consolidates all messages with the client in one place. If the projects are for external clients you can add them to your project and choose only certain resources that they can have access to.
Pros
Basecamp has a very easy to use and intuitive interface. Managing and supervising projects is clean and efficient.
It allows us to share only certain resources with the client.
Groups allow team members to collaborate and share resources.
Members can communicate real-time with the chat or direct messages(pings) or by posting on messages board.
I can dismiss questions or responses if inadequate for the group.
We’re able to set a responsible and set deadlines for tasks.
I can quickly see the tasks we still need to do.
I like how I can have all communication with the client in one place. We don’t need to communicate by emails so often.
Calendar will tell us the time spent and the deadline of the projects.
You can define project hierarchies to break down projects and make them more manageable.
Sometimes I need to share something with a person who’s not on the team; for this I can create a public share link.
We can use templates to speed up the creation of similar projects.
Cons
There is no plan between Free and Business (99USD/month).
Grouping and following longer discussions is not that easy.
I would like to have the possibility to delete files in bulk.
The calendar is just basic, it lacks many features like exporting or syncing with external apps/tools.
I think there are too many email notifications.
I would like to correct or edit online an already uploaded document.
If you want to change the design after your company branding, don't expect that from Basecamp.
I miss a standard feature to prioritize the tasks so we can drop out our custom conventions.
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Better way of doing business
While there were other, cheaper PM softwares to consider, one of the reasons I started to look at Basecamp is because they are, in a sense, industry leaders. They are constantly publishing books or podcasts about better ways of doing business and that's something their software does.
Pros
Since switching to Basecamp we've seen better communication, collaboration, and better delivery on projects for our marketing team. The way Basecamp delivers information—keeping it all up front and easily accessible—makes it super easy to find out where a project is at at any given time.
We've also seen an increase in productivity. People are spending less time trying to figure out what it is they are doing and spending more time getting tasks checked off their list.
It has also improved team morale. PM software can be frustrating, but the user interface has made it more fun.
While we haven't rolled this out company wide, we are looking forward to it.
Cons
I think there is room to improve the educational components of Basecamp. Based on their customer experience, are there best usage stories? Are there best practices for implementation and usage that we can use? Key piece is communication. There's a lot of choices for where people can submit updates: Campfire, in the task list, in individual tasks. What are the best practices? Someone, please tell me.