Basecamp Reviews

Pros

Another designer recommended Basecamp for managing web design projects. This product allows me to keep everything for my client projects in one place! I like being able to collaborate with clients on a timeline and assigning them tasks. The chat feature is very helpful. I like that we can upload all their documents and even link to Google documents. The mobile is very useful for doing business on the go.

I can really stay organized with Basecamp and it keeps me accountable with timelines. I love that I can make it client-facing so there is a level of transparency on timelines.

I can use this tool to do all communications with clients and not have a string of emails to go through.

Cons

I've been going back and forth with the documents section and if I should use Google Drive to store documents or if I should use Basecamp. People are most familiar with Google Drive, however when I educate and train them on how to use Basecamp, then it will help them be more comfortable with navigating the software.

I would like training videos for clients to be able to get an overview of how to get the most of Basecamp while working together. If Basecamp doesn't have a video overview, then this will be something that I can work on.

Alternatives Considered

ClickUp and Asana

Reasons for Choosing Basecamp

It was recommended to my by another designer and she said she used it for everything related to her projects. I was sold when she said she didn't email clients anymore! I was like YES! This is what I need. I get annoyed with the lost email chains and I wanted an all in one tool where I could email the client and also email designs and mockups. Asana didn't do well with emailing images to clients. They were blurry and hard to find on the email.

Switched From

Asana

Reasons for Switching to Basecamp

Basecamp has an easy to use interface. It allows me to share design mockups, email and live chat with clients (I've used this messaging feature a lot), store documents and keep projects on timeline. I really like the home page dashboard for each project. It's SO clear and easy to understand! Each section is labeled clearly and easy to use.

Pros

The feature and menu is perfectly placed in the software dashboard. I can easily find the tools that i need really fast and that has speed up my work progress. All my project and the progress can be tracked by the visual percentage thus make it more easier to know the project level of completion.

Cons

Basecamp tools for task management is somewhat lacking because there are no tools to managing a complex project that need many resources for the project. The software dashboard and overall design is too old and very unappealing compared to other software that has more modern looking software design.

Pros

Very organizing and have a file sharing data that kept in one place

Cons

I found that their UI feels is not that kind of new.

Pros

In essence, I suppose that this app seems a bit in opposition to the browsing app store user coming across it and then, at some point, upon trying to understand what the portent of the impact of the software is, fairly soon turns up browsing through more apps, wondering what this app is about; particularly to have 3 release versions of it, at this point in time.

Regardless, it turned in to a yellow sign "base camp" social work news article publication thing for the sake of publicizing push material of support for what ended up being a seething attrition for the locals of the area where the "base camp" installment of "obviously, it's on account of the app in the app store thing," and on top of that, there was significant opposition to me as a mental health client recipient of services (supposedly), just tangentially, and for a few times, perhaps, of this art therapy group of people, and then they talked and acted out towards me in my head, outside of any sort of professional or service provider and client circumstances.

Cons

I feel like the spirit of development in software, for the purpose of disparaging the client, of a completely different and separate supposition of relation, whatsoever, in regards to the original purpose of meeting with these developers, is simply wrong and unprofessional. These developers cause a significant problem in a different locality between people who are not housed in downtown Los Angeles, on the incident that happened witnessed, and whatever the story was in my head about what anyone might think about such an influx of people in to the area, which is all too common, in various ways;

On top of that, they're plotted right at 222 S. Hill St. 7th floor, Los Angeles, CA, 90012, and they do events of disparagement against me and my family commonly, while trying to suppose that their self esteem is supported and is superior, while homeless and mentally ill bullying and stalking victims are inferior, on account of group brute strength over an individual. They run ostensibly false and slight charity drives for supposedly unfortunate other people.

Pros

It is a comprehensive solution with strong add-ons that combine all the procedures and duties of our business.everything from project management to employee announcements, instruction, and practices.Alongside Basecamp, I managed several projects in a very organized way. It's nice that the plan is not calculated for each new user or project. Unlimited! With the amount of projects we have, it doesn't make sense to pay per project or per user (because we are a small company with many projects). Everything you need is included in one simple license, which is great.

Cons

It's nice to have a tab with all of the open Campfires so you can concentrate on the conversation in just one browser window.Additionally, it would be nice if time monitoring were a built-in feature rather than requiring users to pay for expensive add-ons.

Pros

Basecamp is an excellent collaborative tool to keep the tasks of a project according to plan, it allows us to simplify management and maintain fluid communication between registered users. We can create multiple projects within this application and manage messages from its dashboard, the task list, the calendar, the delivery dates, the interaction of all the members, and even the information arranged for our clients.

Cons

With Basecamp we can group all the members according to their roles, we also have well-defined spaces for each conversation according to its purpose and the project to which it refers. We can group the messages by theme so as not to lose track of any detail. Fluid and effective communication are one of the most outstanding characteristics of Basecamp.

Pros

Beside email and our own app, Basecamp is the app we use most day to day.The whole team uses Basecamp every day. We're a fully remote team and it's where all our team work and collaboration happens. It's flexible and adaptable and we appreciate the keep it simple, asynchronous work philosophy and team behind the product. Love the daily checkin feature.

Cons

Sometimes the UI feels a bit old fashioned.

Pros

Basecamp is simple and intuitive. What it does, it does well. It's easy to invite new users and collaborators and emails and alerts are well formatted.

Cons

There's a distinct lack of a birds-eye view of all open to-do's across a team or portfolio of projects. Also statuses are incredibly limited compared to the highly flexible workflows of Jira. For any team who works in an agile environment, Basecamp is a last resort.

Alternatives Considered

Jira

Reasons for Switching to Basecamp

Basecamp was chosen over using offline tools like Excel but we've since switched from Basecamp to Jira.

Pros

The ability to sync employees calendar is seamless and easy

Cons

The lack of Kanban board and Gantry is a major dislike for me.

Pros

This mapping software seems to be much more intuitive in it's use than others I have used

Cons

I really don't have any complaints. It does what it says it does and what I need.

Pros

When you first start using basecamp, two things strike you the most. It’s clean super tight interface and the lack of some common functions. I see both of these things as a positive. This might seem odd but you soon realise that the makers at Basecamp are uncompromising in their relentless pursuit of keeping you efficient. No bloat. No complication. These all adds up to adoption by the whole team. Which for me is the most important thing. You can have a perfect project management system, but if no one uses it. It’s useless. Basecamp’s gets everything on the same page.

Cons

I would love the app to give you persistent reminders for tasks! Snooze for 5 mins etc.

Alternatives Considered

monday.com

Reasons for Switching to Basecamp

It had everything we needed and nothing we didn't.

Pros

Centralise all traffic, in-house and with clients.

Cons

It is a single approach to Project Management. The client side could be more developped as well.

Alternatives Considered

ActiveCollab and Asana

Reasons for Choosing Basecamp

Mavenlink was the worst experience we could go through, and the priciest in the bunch. In comparison, Basecamp felt like a libreation.

Switched From

Kantata

Reasons for Switching to Basecamp

Basecamp was simpler, and focusing on what it does well.

Pros

Very affordable especially considering how many other solutions it replaces. Very clean minimal interface that gets out of your way and lets you get work done. Very fast and reliable. The mobile app is fantastic as well.

Cons

There is a little bit of a learning curve with the single page interface but that is be design.

Alternatives Considered

Trello and Asana

Reasons for Choosing Basecamp

We needed a new system that was focused on action and not just words. A single source of truth.

Switched From

Slack

Reasons for Switching to Basecamp

Ideology and price.

Pros

Basecamp is well suited for project management. I've used Trello historically but it never had the same degree of functionality. I love the fact that I can have lists, easily collaborate with others and make it almost like a task force that I can assign to various people on our tea.m
It was easy enough to implement and also great if you need to hit the ground running since the learning curve is virtually non existant.

Cons

I use Basecamp 2 and the part I like least about the software is that within the cards itself, I can't @person to provide updates. I can assign various cards to specific people but can't call out specific individuals in those cards.

Alternatives Considered

Trello

Reasons for Choosing Basecamp

Features and functionality. Trello is great if you like the kanban approach but we needed something that had more features.

Switched From

Trello

Reasons for Switching to Basecamp

Trello is limited to kanban boards. We needed to have different views and basecamp was able to provide that at a cost that we could afford.

Pros

The ability to collaborate with other people on my team on task management is critical to making sure the work is done on time. Basecamp also allows me to communicate with clients and vendors on project specifics tasks and goals which means less time writing emails and more time getting things accomplished.

Cons

The user interface is a little too bare-bones, and things aren't always intuitive. I would like to see more tips on how to set projects up and manage them properly.

Alternatives Considered

Trello and Asana

Reasons for Choosing Basecamp

I had more clients that were using Basecamp, so it made sense to be on the same platform as them.

Switched From

Asana

Reasons for Switching to Basecamp

More clients were using basecamp already.

Pros

Basecamp has been an amazing product for us for years now! It allows us to manage projects in events by keeping to do lists, files, and instructions all in one place.The team I manage uses it to assign tasks, communicate between team members and keep up with conversations so we can reference them later, and , keep track of files and receipts. Every document and system that our team members need access to can be attained in one place. There is a little bit of a learning curve at first but it makes sense very quickly the more you use it.

Cons

There is a little bit of a learning curve at first but it makes sense very quickly the more you use it. There are really only two things that I dislike about Basecamp but I’ve learned to live with them for now. 1.). There is a great variety of ways to send communication. You can send a ping (which is kind of like an instant message), You can make a comment on the general message board of each project, you can comment on the calendar item, you can comment on the task item itself, and you can comment on individual files you add. At first it seems real handy but once you start adding multiple projects it can sometimes be difficult to go back and figure out where a conversation happened. Thankfully the search icon works rather well in these instances but not always. The way we have gotten around this is to make sure our Team is clearly instructed on what features we will use to communicate various kinds of information. 2.) there is a feature called haystack. This functions as your personal inbox letting you know what due dates are approaching, what tasks were recently assigned, and what conversations have happened recently that you need to be part of. However, once you click on an item it disappears immediately from your inbox. So when you see something important, you need to respond or add a personal to do immediately. I wish it didn’t delete until you told it to delete like a normal email inbox. This way you could come back to the message and deal with it at a better time.

Pros

I love Basecamp! I think it is a great software for keeping tabs on projects and people you work with. It is a collaborative space for users to update each other on what parts of the project they are working on or finishing up. It gives our team the balance needed to ensure no one is working on the same thing or on overlapping projects. It has been a huge asset and we have all loved watching the progression of projects and campaigns we are working on. It has many settings so you can really set it up based on how your team would best thrive.

Cons

One con is that this product could easily turn into a micromanaging tool for bad managers and leaders. When utilized properly it will do wonders for your team but if overused it could be a huge pain point and stressor for employees. They allow an option to have your team give a daily summary of their tasks and I could easily see that going wrong if used by the wrong manager.

Alternatives Considered

OneDrive

Reasons for Switching to Basecamp

I have previously used OneDrive and I think it could have been a great tool for our team but Basecamp is just better structured. OneDrive has limitless possibilities I think and Basecamp has a more structured layout that makes it easier for me as a supervisor to control and shape to best fit my team.

Pros

It is so well integrated. For example, taking one action will also notify several team members who need to know about that action without me having to send numerous emails. The software makes it possible to track several or many projects with dozens of people without losing a step or forgetting anything.

Cons

A bit of a learning curve to get started, but technical support is good, and the program quickly becomes intuitive.

The other members of your team - not only your staff, but your client - must also be willing to learn Basecamp. On the other hand, once they do, they will love it - and you!

Pros

Basecamp is a flexible program with a distinctive design, which enables the work team, by integrating jobs, to dispense with many of the tasks they perform, which contributes to saving time and effort and increasing productivity.
The team will be able to communicate through Basecamp from anywhere at any time and also via mobile phones.
Each team member will be able to list the tasks, their due dates, and the members who contribute to the implementation of the task, which makes the follow-up processes and measurement of achievement rates easy and clear to everyone. The application will provide you with notifications about the assigned tasks that you have to follow.
The application provides the ability to download files, documents and videos of a specific activity, and they will be saved for reference at any time. The application enables you to work on several projects at the same time, as you will be able to customize the tasks according to the project you are working on.

Cons

Everything is excellent, Basecamp is easy to use for everyone, it has a unique user interface, which allows you to know all the tasks that you are required to participate in and their due dates. Basecamp has an excellent support team and provides educational aids to everyone that helps with a clear understanding of how the app works. Basecamp provides a very large amount of freedom for users, enabling them to include and modify the list of people to send notifications to, ensuring that those notifications reach the people concerned at the specified times.

Pros

Basecamp is best for improving organization and instilling clarity among teams.

I love the notification board in Basecamp. It helps organize and clarify details and next steps in a team, which can often times get cluttered or grow faint via email and standard chat-type programs like Slack.

The self-saving feature is awesome, too. I've been screwed over many times on other programs and email systems if my computer freezes or my browser shuts down unexpectedly so I have a wave of relief being on Basecamp in general.

Any applicable files needed can be easily searched for and found within the system, too, which is great. This feature is definitely reminiscent of Google Drive, but Basecamp as a software tool is way more robust, functionality-wise.

Cons

Upload times can be slow and it can get a little glitchy, but the latter may be a function of my company's WiFi.

If everyone on your team knows how to use Basecamp and if everyone on your team are solid workers, Basecamp can help you save so much time. BUT, if you have slackers or lazy people on your team (all too common even in the best companies out there) it can be incredibly frustrating to have to repeat information that's already clearly in Basecamp for them to reference.

This isn't necessarily a 'con' but I'm often finding out about features I didn't know existed or didn't know were beneficial to leverage for my specific projects until I discovered them through conversations with colleagues. It'd be great to have tutorials embedded into the system so users know they're utilizing the system at its full capacity.

Pros

The integrations that Basecamp provides make communication for cross-departmental projects quick and effective. The integration we use the most is the support of Google Docs, Google Sheets, and Google Calendar. Within Google Drive, the folder system makes it often difficult to find documents, but Basecamp allows not only Google Docs and Google Sheets to be linked to, but conversations about that specific document to take place in one place. This makes it easy to hand off documents and files to another department, route items to our publication team, or to request feedback from partners.

As an original user from Basecamp 1, there have been so many improvements to the second and third editions. Basecamp certainly does an excellent job listening to its users.

Cons

The only change in version 3 that I am disappointed with is the elimination of the built-in calendar. What used to be "Events" with an interactive project calendar became the "Schedule." The Events interactive project calendar functioned a lot like a Google Calendar, which allowed someone to see all touch points on the calendar itself. The "Schedule" is mostly a list of upcoming events. However, the benefits of the folder systems, the access to resources, and the task assignments outweighs this issue. Plus, if you are a new user to Basecamp 3, you won't even be aware that anything is missing.

Pros

Basecamp requires very little setup and there are very few barriers to overcome to get in and start making projects and tasks. It can very very scalable in terms of users and project count, and it's approach to To-do Lists and Tasks makes project organization fairly straight-forward. At it's core, making tasks is as easy as choosing a place to put them, naming them, and assigning them. With simple reports, users can view their tasks across all projects and start tackling them. If you want to take things a little bit deeper, you can assign mutiple people to tasks, set due dates, and loop other people into the tasks for conversations.

Cons

Basecamp still has some key missing features that create workflow issues every now and then. You can create recurring events, but not recurring to-dos. So, for example, if you want to create a "Close Accounting Books" to-do and assign it to a user to be finished each month by the 15th, there is not currently support for that. There's also no built-in gannt views, although they continue to innovate project management with new simpler ideas such as the "Hill Chart" which i'm a fan of. A lot of the lack of complex features comes from their desire to carefully curate features to keep the application from ballooning into a beast that's unwieldy and hard to learn.

Pros

It has very simple interface so I can easky understand.Graphics of this software is too good.It is effective software to manage projects.Take less effort to setup this software.I like that Basecamp takes mere minutes to set up. On-screen tutorials walk you through the process with clear and concise pointers. During the setup, Basecamp suggests things you might need to add to your account, such as an upcoming event or project, as well as any documents or task lists associated with it.One unique feature in Basecamp is Automatic Check-ins. Automatic Check-ins ask team members to essentially submit a short report answering a question, like "What are your priorities this week?" or "How many attendees have enrolled in the conference so far?" on a recurring basis that you (or the team lead) enters. The options are highly customizable, so you can ask the same question every Friday in the afternoon, or every Tuesday and Thursday at exactly 9:15 a.m. whatever you like.

Cons

Basecamp offers several ways for people to collaborate with one another. Within each team or project are a message board, task list, schedule (for events), and place to upload shared files. While the message board helps for keeping track of ongoing notes and conversations about the overview of a project, you might also need to ask colleagues more pointed or more general questions that don't belong on the board for all to see. For that, there's Campfire, Basecamp's chat room.

Pros

Basecamp has a very easy to use and intuitive interface. Managing and supervising projects is clean and efficient.
It allows us to share only certain resources with the client.
Groups allow team members to collaborate and share resources.
Members can communicate real-time with the chat or direct messages(pings) or by posting on messages board.
I can dismiss questions or responses if inadequate for the group.
We’re able to set a responsible and set deadlines for tasks.
I can quickly see the tasks we still need to do.
I like how I can have all communication with the client in one place. We don’t need to communicate by emails so often.
Calendar will tell us the time spent and the deadline of the projects.
You can define project hierarchies to break down projects and make them more manageable.
Sometimes I need to share something with a person who’s not on the team; for this I can create a public share link.
We can use templates to speed up the creation of similar projects.

Cons

There is no plan between Free and Business (99USD/month).
Grouping and following longer discussions is not that easy.
I would like to have the possibility to delete files in bulk.
The calendar is just basic, it lacks many features like exporting or syncing with external apps/tools.
I think there are too many email notifications.
I would like to correct or edit online an already uploaded document.
If you want to change the design after your company branding, don't expect that from Basecamp.
I miss a standard feature to prioritize the tasks so we can drop out our custom conventions.

Pros

Since switching to Basecamp we've seen better communication, collaboration, and better delivery on projects for our marketing team. The way Basecamp delivers information—keeping it all up front and easily accessible—makes it super easy to find out where a project is at at any given time.

We've also seen an increase in productivity. People are spending less time trying to figure out what it is they are doing and spending more time getting tasks checked off their list.

It has also improved team morale. PM software can be frustrating, but the user interface has made it more fun.

While we haven't rolled this out company wide, we are looking forward to it.

Cons

I think there is room to improve the educational components of Basecamp. Based on their customer experience, are there best usage stories? Are there best practices for implementation and usage that we can use? Key piece is communication. There's a lot of choices for where people can submit updates: Campfire, in the task list, in individual tasks. What are the best practices? Someone, please tell me.

Alternatives Considered

ActiveCollab and Wrike

Reasons for Choosing Basecamp

As a company, we had been using Wrike as our Project Management system. But one of our biggest issues was how we can have more widespread company usage of a PM system. Whenever projects needed to be reviewed, we would pull the assets out of Wrike and shift the conversation to email or Slack and would lose some of the data. We couldn't move everyone fully into Wrike because of the additional cost.

Reasons for Switching to Basecamp

Pricing and user interface