User Reviews Overview

About Zoho Projects

Zoho Projects is a cloud-based project management solution designed for small and midsize companies. It offers project scheduling and budgeting, which allows project managers to define project tasks, assign them to their teams,...

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Feature ratings

Value for Money
4.2
Features
4.3
Ease of Use
4.1
Customer Support
4.2

Browse Zoho Projects Reviews

328 of 328 reviews
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Nicolas
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/6/2022

Flexible project management tool

Pros

It has a simple and easy to use user interface. It allows you to create personalized designs that adapt to the particularities of each project. It facilitates the identification of problems and allows them to be listed for their orderly attention. Communication with team members is very effective with personal or group chat room.

Cons

The configuration to integrate it with some Zoho tools turned out to be a bit cumbersome. It is also bit slow to load the resources.

Jaideep
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 24/10/2019

Great online collaborative project management tools with feature you have always wanted

While I have not used the customer support for Zoho Projects extensively, all of the other Zoho tools that I use have an extensive Knowledge Base, very active public forum where people respond quickly, in-built live-chat to chat with a customer service representative, and plenty of videos on YouTube to learn different aspects of the software.

Pros

Zoho Projects has the following features - no restrictions on number of projects you can create. Easy to switch between projects in the same online interface vs managing multiple files. Ability to create workflow automations that trigger on event based activities, which enables standardization of processes. Ability to share projects with outside vendors/project participants and improve the collaborative nature of Project management.

Cons

More flexibility on making the user interface more compact (like Excel or MSP). Current interface is well spaced, but some users may like a more compact view. More simplified Gantt Charts that help us understand progress and dependencies. Ability to export projects to Excel for sharing with others we can't/don't want to bring on to Zoho projects

Alternatives Considered

Trello and Asana

Reasons for Switching to Zoho Projects

Zoho Projects is well suited for corporates who want to make project management a more collaborative tool rather than a PM managed tool. It's well suited for startups where founders/co-founders come from large corporate settings and prefer to use comprehensive project management tools over new age tools like Asana and Trello. Its well suited for those who appreciate the importance of dependencies between tasks and want to build and track comprehensive plans for their projects.
wandy
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 19/5/2023

very helpful tool to organize daily work

Pros

very easy to use and easy to understand for team so make well planned tasks

Cons

so far there are no missing features and can still be used properly and usefully

Alternatives Considered

Trello

Top Zoho Projects Alternatives

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
1
Customer Support
5

2
Reviewed on 9/4/2019

I wanted to love it.

I wanted to love ZOHO Projects and all of ZOHO suits. And I still believe the concept is a fantastic one. Most of the major apps any small business will need one place. But it felt like ZOHO haphazardly patched together apps from several different creators.

I will be happy to try ZOHO again, once integration becomes more seamless. I look forward to newer versions!

Pros

The single login with the ZOHO suite was a nice feature. I tried ZOHO primarily because I wanted one suite for the majority of my business app needs.

Cons

My major complaint falls into two categories:
1. Integrations between ZOHO's own products are not as good as could be. And I have seen better integration with other PM software and third-party apps.
2. ZOHO suite, in general, does a lot of things, but most things not well.

I signed up for ZOHO Projects primarily because I wanted to integrate it with other apps in the ZOHO suite. However, I found these integrations were not seamless and nowhere near as functional as they could be. For example; I use both Projects and Invoices for clients, can send them invites from both applications for a client portal. However, both portals require a seperate login for the client. This frustrates clients, as they know both apps are ZOHO, yet they need separate credentials.

On my end, all of ZOHO's billing was not integrated. Which means there was a separate invoice and viewing page for billing for each ZOHO APP. I would expect billing to function more like G Suite, with all ZOHO apps billed together.


As a stand-alone PM APP I found it not to be user friendly. You can't choose which fields or features you want. We tend to use more of a Kanban methodology and would prefer if task start and end dates were not mandatory. While I like the idea of the Sprint version of this APP, I wanted some of the client management features of full Projects.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/3/2023

The top project management application based on the cloud

Pros

ZohoProjects provides a comprehensive solution for our project management requirements, offering numerous advanced features to tackle end-to-end challenges. It serves as a centralized platform for tracking all aspects of project management. One of the standout features of ZohoProjects is it's effortless tracking of work progress, remaining hours for tasks, and weekly working hours. The real power of ZohoProjects, however, is unlocked when integrated with other Zoho products. For example, by combining timesheets with Zoho Invoice, we can easily bill consultants. The potential applications are limitless.

Cons

This product is not disliked, however, due to its extensive features, there is a considerable learning curve involved. Additionally, while Zoho projects offer mobile apps, the quality of these apps is poor. The product's task search capability is also notably weak and requires improvement in their search algorithm to enhance its overall quality.

Sarah
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 6/2/2023

Superb Business Project Management Software

A project can be assigned to an individual with the help of a group chat, a deadline, and a list of what needs to be done and how long they have to do it.

Pros

There are a variety of options for visualizing any given project, and it's all quite straightforward and user-friendly. It's also an effective means of communication and cooperation inside the group. Simply put, it allows us to monitor the latest advances in our field.

Cons

When compared to rivals, I think the Zoho team may benefit from a more updated look and feel. The result could be an even greater edge for Zoho in the marketplace.

Cynthia
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
N/A

4
Reviewed on 19/3/2023

My experience with Zoho Projects

Apart from it's limited features, I find it to be a good tool that can basically get the work in terms of small projects. You might want to look at other options if you want customised features that aligns with your business or projects.

Pros

I love the task management feature, it was really helpful in organizing tasks and it increased efficiency.

Cons

It is inflexible in terms of customization. Some businesses may find it difficult adapting the software to their needs.

joe
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/4/2023

Great Value!

Pros

Very inexpensive compared to other products with similar features

Cons

I haven't had enough time to try the product to identify any negatives

Alternatives Considered

monday.com and Wrike

Reasons for Switching to Zoho Projects

Price
Shibendu
  • Industry: Management Consulting
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 2/5/2023

Nice PM tool for a beginner

It has been good

Pros

Very intuitive and support system is quite friendly

Cons

Nothing much, still exploring the options

Alternatives Considered

Jira and Microsoft Project
Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 26/4/2023

Best Tool in Project Mgmt

Pros

I am using Zoho Projects ,it helped me track projects along with timesheet in timely manner.

Cons

Setup needs to be improved by GUI wise. Currently some what GUI is little difficult to understand

Verified Reviewer
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 7/11/2019

A practical solution for small teams

It is a practical and easy to use project planning suite although it has limited functionality in the smaller plans that does not allow people to test it before committing to an upgrade.
You cannot test a project plan solution without properly using tasks and subtasks.

Pros

The ability to link to other Zoho solutions (CRM etc) and integrate information from various functions and third parties in project planning and implementation.

Cons

Problematic value for money for small teams that need more functionality. Also, there is no ability to customize functionality and price package.

Alternatives Considered

Basecamp

Reasons for Choosing Zoho Projects

Asana was not easy to use and coordinate team efforts.

Switched From

Asana

Reasons for Switching to Zoho Projects

Zoho is connected to the Zoho CRM solution- easy to switch within a unified environment
Nurul Syakira
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 16/5/2022

Amazing feature for project management

Zoho Projects has been one of the best cloud based project management software that has been really helpful for us in managing and tracking all the progress of the project.

Pros

ZOHO projects have many great features, but one of my favorites is the option to personalize the parameters for project management. The part that allows for customization is elementary to use, but it also meets most of the needs that my company has for project management. I enjoy the functionalities, the facilities, and everything else that this program provides us with to manage a project. Those tools are beneficial and vital at the time to maintain a project and collaborate on it. I like all of the features that this software provides.

Cons

It might be challenging to make changes to Zoho prototypes. Its scalability is slightly limited for specific features due to the constraints. Although it helps establish projects, it does not have a platform for individual dialogue. People prefer not to lean on Zoho tasks to convert their work over to Spreadsheets to interact with other people since they find it cumbersome.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 19/2/2021

A Useful Task Management Tool

The decision to move from a fully custom-built system to the Zoho ecosystem was based on the ability to have full control over customization and also the ability to integrate with other apps. While there is some built-in integration with other Zoho apps, some technical configuration is required to get them all to work well together.

Pros

Zoho Projects is a fully cloud-based project management solution that is ready to go right out of the box. The ability to create templates for re-use is very helpful in an environment that repeats the same processes for various clients throughout a product life cycle. What is also good is the ability to modify an existing template without affecting project that previously used that template. This makes it easy to revise processes without disrupting already in progress projects.

Cons

Unfortunately the number of project templates that you can create within Zoho Projects is limited unless you purchase more. So if your company uses more than 20 templates at a time be prepared to pay more money upfront. Zoho Projects has a lot of built-in features which require time and tutorials or training to fully understand. This can be a disadvantage for companies who need to get up and running very quickly but is worth the effort for time saving in the future.

Juan
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/12/2017

My experience in ZOHO is amazing. My life changed when I discover this program.

My experience in ZOHO is amazing.We are a company operating in 7 countries (Spain, Morocco, USA, China, Vietnam, Korea, France). We are about 120 active people in product and process development.
ZOHO has allowed a correct platform to do the communication between different countries.
Also, we have improved the project procedure implementation.
We are 150 people in ZOHO projects. We are working in several countries (Spain, Morocco, France, Korea, China, Vietnam, USA). Now all projects for new products, problems solutions, etc, are managed in ZOHO with a acceptable level implementation of the procedure.

Pros

Correct functionality for project management.
Available basics tools.
Easy and intuitive use.
Very Cheaper
High control of the activities by the managers

Cons

Not possible to install in our server. This is a problem for us (not big problems, but we prefer run in our server).
The GANTT view should be improved. It is not very clear, and complicated the export for communication with other people without access the system
Document for training is poor.
Not exist report system.
somo people has not clear the daily task.
The milestones are only informative (or I don't know the real idea of the ZOHO designers with this concept).
A little complicated for the project manager (this is my case).

Bailey
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
N/A

4
Reviewed on 6/1/2022

Solid agency project management tool

Overall, it got the job done, but as an agency it became a little too cumbersome to have great buy in, which is inevitably why we switched to ClickUp.

Pros

Zoho was a great tool for keeping projects and tasks organized for our agency. It allowed us to create groups for clients and projects and tasks within them, with associated due dates so everyone knew what was due and when. It had easy time tracking as well, which is important for our agency.

Cons

It was not as user-friendly as other tools we've used. Many simple functions take too many clicks to reach, such as getting to a specific task. Also l, it didn't have a good way to estimate or allocate resources for team capacity planning. It was too cumbersome and would require too much data entry.

Diana
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
5
Ease of Use
2
Customer Support
1

4
Reviewed on 28/2/2020

Flexible program but terrible support

We felt a bit frustrated with their support and didnt want to buy into their model anymore.

Pros

We enjoyed setting this program up because it had flexibility to allow us to set it up for our marketing business and also cosmetics. We had many contractors too so it was great we could track their times for each task.

Cons

Once we started adding more users, it became too expensive. In the end, we had to step away from this because we had over 30 users and we needed something that wouldn't charge so much for adding new users. We needed a better package deal. Support was terrible and they tried to lure us in with paying for support.

Alternatives Considered

Microsoft Project

Reasons for Choosing Zoho Projects

More features and functions

Switched From

Trello
Vikram
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 11/12/2017

Perfect for a small business with lots of clients

We had been looking for years on how to properly transition from a printed spreadsheet, to an online collaborative system where all members of our (small) team could easily access production and client information from a central online platform. We tried various project management tools, but the curve with Zoho Projects was perfect. We all learned how to use the software in less than a day so we can now focus on getting work done. It's been a time and money saver from day one and we look forward to the continued incremental improvements to further help our business.

Pros

Easy to learn interface. Adaptable to our business needs. Very good for a cooperative or individually-based environments.

Cons

We do a lot of searching for tasks. However, when you are inside one of the few dozen projects we have, we can only search for tasks within the project. It would be great to have a search where all tasks are displayed, no matter where you are inside Projects. This would be great for how we have adapted the software for our needs.

Juno
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 30/12/2022

A very efficient product

It has been an incredibly helpful tool for managing projects, tracking progress, and communicating with team members. The user interface is intuitive and easy to use.

Pros

Zoho Projects is an excellent project management software for small and medium businesses. It has features like task management, time tracking, resource management, collaboration tools, and project analytics. It also has an intuitive UI and a mobile app. It offers basic project management features at an affordable price and is highly customizable. It is easy to set up and use and can be used to manage any size or type of project. The software also allows users to track project progress, assign tasks, collaborate with team members, and measure performance.

Cons

The customer service response times can be slow.

Tom
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 6/12/2018

Professional services organization happy with Zoho Projects

Multiple departments (implementation, product development, project management) have discovered the value of a collaborative tool which supports project management rigor (WBS, % complete, Tasks-to-Task dependency, etc.). We have been able to displace many siloed resources internally, such as hosted spreadsheets and MS Access databases.

Pros

Provider-client collaboration. Zoho Project allows internal team members to easily coordinate activities across a complex WBS (work break-down structure) .AND. collaborate and delegate tasks that the customer's contacts are responsible for.

Cons

That all Tasks and TaskLists under a given Milestone automatically inherit the property of either internal- or external-facing. This often causes us to replicate the WBS - one copy under internal-facing Milestone(s), the other copy under external-facing Milestone(s).

Adith
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 4/8/2018

Collaborate your team and manage your projects by using Zoho Projects.

Pros

The interface is simple, intuitive and easy to use. It is a project management tool with all basic functionalities. They provide Timesheets, which help you in tracking time. You can keep track of your all projects by switching between multiple projects. You can check out the Kanban view to keep a track of the internal tasks. The application helps to list tasks and subtasks, and you can assign resources to these subtasks. Helps in creation of reports and forms for your project. Customer service and support team are very responsive. The application is easy to set up and allows easy navigation and configuration. Integrated with other applications like Zoho Bugs and G Suite applications.

Cons

The free version lacks a lot of features in comparison to the paid one. The absence of a group chats feature. The application encountered errors while working with QuickBooks. It is quite difficult to work on the mobile phone version. You can’t add multiple employees to different projects at the same time.

Bheesam
  • Industry: Telecommunications
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 17/1/2018

it is s good tool for small/basic projects and comes with affordable price with lots of...

Pros

The best think i found about this tool is its customer support service and chat feature where you can chat with its representatives.
this is more suitable for small projects/team or an individual and comparatively cheaper as compared to the other products with the same functionalities and use. it provides use multiple views which helps user if in case he/she is not comfortable with the default view.
some feature really impress me like milestone,task-list,setting timer on your task, having multiple views to set, ability to restrict the client access to the limited/unlimited number of projects. in a small team it makes easy project monitoring overall for a small team size or individual i will recommend this product.

Cons

i have faced difficulty with its integration with few apps like Quickbooks and stuck with the reports when run across the projects. so suitable only for the projects under one umbrella.
Reports lack some data about the customer and projects there can be some data that can be put in the reports like project detail start/end time or type of the project.Privacy is the certain cons here as it lack the privacy in-between users to users and client.
Also a drawback which might have been resolved in new version of this software is the less number of filters while preparing for chart/reports.

shanti
  • Industry: Architecture & Planning
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
1

5
Reviewed on 5/7/2021

Inexpensive project managment

Weather you have big business or small. Zoho project is capable with all.I will definately recommend it to others.

Pros

Zoho project is easy to setup and navigate.Some of the major feature are-
*Easy track to complex project by setting milestone, sub task and task list etc which help in reaching deadline
*Buit in chat room- User can chat 1 on 1 or in group with no limit. It help us to stay connected with each member
*Integration- It can be integrated with all major application like drop box,slak even with jira.

Cons

There customer care is the only problem here. They dont response quickly.

Pete
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 14/6/2018

We use zoho projects to manage our software development and support tickets, simply put, it is...

This software is central to how we run our business and I would heartily recommend it. There are many alternative solutions out there but this one does the job well for us and is very cost effective for small development and testing teams.

Pros

Very easy to use, consistently reliable. Great notifications and flexibility of configuration. Easy categorization of types of issues that can be tracked in a number of different ways.

Cons

Like most Zoho products, it is intended for a mainstream audience which can make it very easy to use but sometimes, it can be a little limited for power users although we have always been able to find a workaround for solutions that we are trying to achieve.

Margarita
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/1/2023

I definitely recommend to use

The interface is very user friendly and I found the features very useful. I especially like the ability to manage tasks, track progress and store documents. I'm also grateful for being able to customize the clipboard to suit my specific needs. I highly recommend Zoho Projects to anyone looking for a comprehensive project management solution.

Pros

I liked the fact that Zoho Projects is a powerful and easy to use project management software that allows me to better manage and organize my projects. It has a great interface that's easy to navigate and understand, and it has a wide range of features that make it a great tool for managing projects of all sizes and complexities. Additionally, the software integrates with other Zoho products, making it easy to manage multiple projects from one platform.

Cons

I was extremely satisfied with the Zoho Projects platform, frankly, there was nothing I didn't like.

Kevin W.
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 5/12/2018

A Comprehensive Project Management Platform

I have used a number of project management tools (Microsoft Project, Basecamp, Trello) and we are quite happy with Zoho Projects. We are a technology SaaS startup running distributed operations across the US and Caribbean. Zoho Projects allows us to collaborate and track progress on a myriad of tasks seamlessly. Highly recommended.

Pros

Zoho Projects offers a comprehensive suite of capabilities and allows a large distributed team to collaborate and manage a myriad of tasks.

Cons

The range of functions and capability means Zoho Projects does not have the ease of adoption of a Basecamp so there is more of a learning curve for you and your staff.

328 reviews