Paycor Reviews

Pros

Paycor is used on a regular basis at our company for timekeeping purposes, both through a mobile app and a web site. In addition, we process paid time off requests through the Time Accrual system, which also handles our Benefits Administration platform and Scheduling platform needs.

Cons

There is a lot that can be enhanced about the Time Accrual system. It is important that employees can easily keep track of their vacation time and that the method used to determine their balance is clear.

Pros

Streamlined Payroll Process: Paycor's payroll management system automates time-consuming payroll tasks, such as calculating wages, tax deductions, and filing payroll taxes. This saves time and reduces the likelihood of errors, ensuring accurate and timely pay for employees.Compliance and Tax Filing: Paycor stays up-to-date with ever-changing payroll tax regulations, reducing the risk of non-compliance for businesses. It handles tax filings, remittances, and year-end reporting, relieving the burden of complex payroll tax administration.

Cons

Cost: Paycor's pricing structure may not be affordable for small businesses or startups with limited budgets. The cost of using Paycor's services can vary depending on factors such as the size of the company, the number of employees, and the specific features and modules needed. It's essential to thoroughly understand the pricing model and associated costs before committing to the platform.Learning Curve: Transitioning to a new HR and payroll system like Paycor may require some time and effort to become familiar with the platform's functionalities and features. Employees and HR personnel may need training to effectively use the system, which can impact productivity during the implementation phase.

Pros

We appreciate the user-friendly platform.

Cons

We do not appreciate the occasional glitches or technical difficulties, limited reporting capabilities.

Alternatives Considered

Paycom

Reasons for Choosing Paycor

User Friendliness /Cost

Switched From

Dayforce HCM

Reasons for Switching to Paycor

The majority won.

Pros

The performance of job posting, candidate management, preparation of payroll and its access to employees are among the most important stages in any application, and this application is distinguished in these roles and these jobs

Cons

The tax compliance tool must evolve and you to include all tax obligations and apply them to all tools available within the application

Alternatives Considered

Zoho CRM

Reasons for Switching to Paycor

When you have a tool that you can do everything with, I used this application that I can do everything with

Pros

I like Paycor's Self-Service Capabilities. This key aspect of Paycor empowers our employees with self-service tools, allowing them to update personal work details and access relevant day to day work information through the Paycor Mobile app. without needing to go through the HR department physically. By enabling employees to take control of their own data, HR specialists in my organization are saving time expended on manual tasks and focusing on more strategic HR initiatives.

Cons

The reporting functionality in Paycor can be challenging to navigate, particularly when it comes to running custom reports. It would be beneficial if the reporting interface were more user-friendly. Furthermore, I believe that Paycor could enhance its software by incorporating additional features to ensure compliance with state regulations and local laws.

Pros

Integrations:Paycor integrates with a number of popular software solutions, including accounting software, retirement plan providers, and time clock systems.Pricing:Paycor pricing is not publicly available. However, it offers customized pricing based on the size of the company and the specific needs of the business. The software is available on a subscription basis.

Cons

Steep learning curve:Paycor can be complex and difficult to learn, especially for users who are not familiar with HR and payroll software. This could lead to a longer implementation time and require more training resources.Limited integrations:While Paycor does offer some integrations with popular software solutions, it may not integrate with all the systems your business currently uses. This could require additional manual data entry and reconciliation.

Pros

Paycor is used daily between HR, Managers and employees. Paycor has a vast amount of different products that can be beneficial if you have multiple locations, departments, and different types of industries under your companies.

Cons

The reporting and customer support is lacking. I do not hear back from support for weeks at a time through the support email.

Pros

The features of Paycor are great! It handles the HR functions we were hoping for. Love the automated onboarding process and ATS intergration.

Cons

Onboarding / implementation experience was less than favorable. Our IC was hardly available and I was only given a 30 min training for Payroll. There is a lot of self training using their training materials, needed for onboarding.

Pros

Email integration with HR & payroll, mobile utility support and accessible. Expanse management module is make the process smooth otherwise manually management of this is a hectic process.

Cons

Integration of time machine of various vendors is need to improve.

Pros

It's important to note that individual experiences with Paycor may vary, and it's always a good idea to research and evaluate the specific features and services that align with your business needs before making any decisions.

Cons

It's important to note that these points are not universally applicable and may not reflect the experiences of all Paycor users. Different businesses have unique requirements and preferences, so it's crucial to conduct thorough research, assess your organization's specific needs, and consider all factors before choosing an HR and payroll solution.

Pros

Ease of use, functionality, payroll processing made easy and reports options.

Cons

While there are a ton of topics not everything in the HELP too not everything is to find. Once you do find what you are looking for there's a how to video which is helpful. I don't think it's easy to navigate the help guide. I also find that setting up new earnings/deduction codes could be easier.

Alternatives Considered

QuickBooks Desktop Enterprise and Paychex Flex

Reasons for Choosing Paycor

Worst system I've ever worked in. No ease of use on any function!

Switched From

ADP Workforce Now

Reasons for Switching to Paycor

Paycor provided the best demo, best price for what we were looking for with options that we could add later and again ease of use.

Pros

I like how easy it is for me to get all the info about each of my employees. I can see their schedule and how much they worked also current pay and years of employment.

Cons

The time and attendence side of paycor is my least favorite part. It is slow, and looks like it was made in the 90s. It is very intuitive and takes lots of clicks to make minor changes.

Alternatives Considered

UKG Pro

Reasons for Choosing Paycor

Paycom didn't have the integration we needed or wanted. It was missing some key features that we required.

Switched From

Paycom

Reasons for Switching to Paycor

Paycor had the options we needed at the right price.

Pros

Self-Service
Good UI
Good mobile employee functionality with GPS (mobile punches)

Cons

No integration with Quickbooks (though that was how it was sold to me)
clunky back-end data to GL migration
HORRIBLE Customer service - your average hold times to get a human is at least ONE HOUR. I've held for over THREE HOURS to get a person on the line for an issue that would take 10 minutes max to fix

Alternatives Considered

Heartland Payroll, Paychex Flex, Paylocity and RUN Powered by ADP

Reasons for Choosing Paycor

I switched primarily because PayCor said they would integrate better with Quickbooks and eliminate my inefficient data entry every pay period (weekly). That was frankly a lie. No 360 integration exists. I needed to buy a 3rd party software adapter to even get the softwares to talk. In addition, customer service is the worst I've ever been a part of. Normal wait times are 1-3 hours just to speak to a person. Not acceptable.

Switched From

Heartland Payment Processing

Reasons for Switching to Paycor

For communicated efficiencies gained. Those efficiencies were not realized.

Pros

I like that each employee has their own profile where we can store all of their information including performance reviews, disciplinary action, compensation information...everything is right there that I need for the employee. It's pretty simple to use, too.

Cons

The Time and Attendance feature was most challenging for me to learn and navigate, but once I got it, after numerous calls and emails from support, I understand it better and it's fine. Figuring out how to run reports was most challenging for me.

Pros

For sure, the customer service, they were easy to access, and were very courteous and helpful whenever a problem arose, and there were several of them.

Cons

There were technical issues galore with the software. And it seemed limited in what it could do from a reporting standpoint.

Alternatives Considered

ADP Workforce Now

Reasons for Choosing Paycor

Cost was the main reason, although bank funding was also an issue as well, being able to be more flexible with the funding of the payroll.

Switched From

Paycom

Reasons for Switching to Paycor

NA

Pros

1) I do like that there are a variety of options that we can utilize with payroll, HR, time and attendance, performance management, applicant tracking and benefits.

Cons

1) Customer Support is poor! Each service (Payroll, Time&Attendance, HR) have their own support contacts. When trying to reach them, they are never available via phone. You have the capability to e-mail directly but don't always get a fast response (fast to me is within 12-24 hours). I have to continuously send follow-up e-mails to check on status of issues or questions.
2) They have a variety of different systems to use (payroll, HR, applicant tracking) but each system does not always talk well to each other since they were different technologies that created them. For example, the applicant tracking system was under Newton Software so they handled any technical issues.
3) There are different roles in the system and when asking for how-to guides for these roles, for example a manager role, I was told I needed to test and create myself as each system is unique.
4) I came in after the organization had started using their services. As a new person in my role, I wanted to find out what functionalities that we have available to us as I know there are more functionalities available but have not been provided with what these are, only learn as I go or if I ask the right questions. There is training provided but again that is very brief and doesn't go deep into what the system can do. The reason Paycor states can't provide as each client is unique. Very unfortunate as would like to get the most bang for our buck!

Pros

a portion of the elements that organizations appreciate the most about Paycor incorporate its usability, complete HR devices, representative self-administration entry, adaptable detailing, and superb client care. Also, Paycor is known for its capacity to incorporate another business programming, for example, bookkeeping and time-following apparatuses, which can additionally smooth out HR processes for organizations.

Cons

a few organizations have referenced that Paycor's estimating can be higher contrasted with other HR programming arrangements on the lookout, particularly for more modest organizations with restricted spending plans. Furthermore, a few clients have detailed infrequent errors or specialized issues with the stage, which can disappoint. Be that as it may, these worries have been tended to quickly by Paycor's client service group. In general, while there are a few regions for development, Paycor stays a profoundly respected HR programming answer for little to fair sized organizations.

Pros

Integration proved not to be easy and was cumbersome; at this point we like little about this software.

Cons

The software is limited in functionality, the reporting is not robust and has gotten worse, the name fields are limited preventing one from capturing legal and professional names in the manner our employees and management desire, there is no common leave calendar which can be shared with all employees, and no holiday schedule which could be set up and instead a separate accrual plan had to be set up and assigned to each employee, we are beyond frustrated with Paycor and very much regret our decision to move to it as our HR/payroll system

Pros

Timecard maintenance WAS easy and very few steps to correct/maintain/approve.WAS is due to them making changes that we feel took steps backwards. What was 2 clicks is now 5!

Cons

Sales persons did a great job selling a product that CAN NOT deliver. Every step from set up to the daily use of this program has fallen short. Starting with day 1 - they took one of our name badges to test - said they would work with their clocks and software. Then day before going live the clocks where hooked up and the badges didn't work! Our staff now have to punch in numbers to clock in/out. We just acquired a new facility and started working with a team 1.5 months before needing to go live and we are now 2 months live and still having major program, use, report issues! (only 15 employees in this company)There implemation teams are SO BAD, DON"T FOLLOW THUR and JUST DON"T TAKE CARE OF THINGS.They like to submit problems to IT - which is a black hole (aren't resolved and work arounds have to be done)

Alternatives Considered

Paycom

Reasons for Choosing Paycor

Not my decision

Switched From

Paychex Flex

Reasons for Switching to Paycor

What they where suppose to deliver

Pros

There are several benefits of using Paycor as your human capital management solution, including:-Streamlined HR processes: Paycor's platform is designed to help businesses streamline and automate their HR processes, making it easier to manage and track employee information, payroll, and benefits.-Compliance support: Paycor helps businesses stay compliant with various regulations by providing tools and resources to ensure that they are following all relevant laws and guidelines.-Employee self-service portals: Paycor's platform includes employee self-service portals that allow employees to access and update their personal information, request time off, and view their pay stubs.-Customizable reporting: Paycor provides a range of analytics and reporting tools that allow businesses to track and analyze their HR data.-Mobile app: Paycor's mobile app allows users to access the platform from anywhere and at any time.-Dedicated support: Paycor offers a dedicated support team that can help users with any questions or issues they may have with the platform.-Scalability: Paycor's solution is suitable for businesses of all sizes, and it can be easily scaled up or down as needed.-Integration with other systems: Paycor can integrate with other systems such as accounting and time tracking software, making it easier to manage all aspects of human capital management.

Cons

The cons of using Paycor include:Cost: Paycor's pricing model can be expensive for businesses with a large number of employees or those that require a comprehensive feature set.Setup and implementation: Some businesses may find the setup and implementation process to be time-consuming and complicated.Limited customization options: The platform may not fully meet the specific needs of some businesses.Limited international support: Paycor primarily serves US-based customers and may not have the same level of support or compliance for other countries.Limited integrations: Paycor may not integrate with other systems or software that your business is already using.Limited features for specific industries: Paycor's features are tailored to general HR needs, some industries may have specific requirements that are not covered by the platform.

Pros

We went with Paycor because from a payroll processing point of view it is very easy and perfect for a small manufacturing company. The implementation process was well thought out and with one exception went fairly smoothly.

Cons

The How To's aren't easy to follow and are often out of date to what the platform currently does. The reports are hard to figure out-I've had to call for support to create what I needed. There are no instructions that I've found that help learn how to configure one of their reports to give you the information you need.

Pros

Payroll, Benefits and HR are connected and changes in any field updates across the modules (assuming it has been set up correctly). Employees can update much of their personal and payroll information themselves, saving the Administrator time. Onboarding of a New Hire works very well and not having all that paperwork in a file is terrific. If you get support rep on the phone, they are fantastic to help.

Cons

Paycor frequently directs the user to their Knowledge Base, which is extensive. So extensive that it's nearly impossible to sort through it looking for an answer to the question at hand. The reporting feature is the same way. Hard to find what you need and tough to create what you need. Their support is less than impressive. Implementation was not well directed, mistakes were made by Paycor and by us due to lack of guidance from Paycor. Once active, support has been inconsistent. We are frequently surprised to find what should be a simple task is not even possible. Implementation of improvements is slow to appear. The parts that work well are impressive, but overall we have been less than pleased and very frustrated.

Pros

it is one of the best HR management software available in the market today. What I like most about this software is how user-friendly it is, and how easy it is to use.The software's interface is straightforward and intuitive, making it easy to navigate and find what I need. I appreciate how Paycor provides me with a range of features that help me manage my HR tasks effectively. The dashboard is easy to understand, and it provides me with real-time updates on employee information, payroll, and benefits. The level of support provided by Paycor is also impressive. Their support team is responsive and helpful, always providing me with quick solutions whenever I encounter any issues or have questions.

Cons

there are a few things that I find slightly frustrating or inconvenient.One of the things I like least about Paycor is its pricing structure. While the software offers a lot of features, the pricing can be quite high, especially for small businesses or startups. The cost can add up quickly, and this can be a significant expense for businesses that are just starting.Another thing that I found slightly inconvenient is the lack of customization options. While the software is flexible and offers a range of features, some customization options are limited. For instance, it would be helpful if I could customize the interface to match my company's branding more effectively.I also find the software's learning curve to be a bit steep. Although the interface is straightforward, it can take some time to get used to the different features and functions. It would be helpful if Paycor provided more training resources to help users get up to speed quickly.

Pros

Self-service is simple for employees. Payroll processing is reliable with import functions available. Onboarding allows new hires to complete paperwork electronically before first day. Benefits is able to be connected across multiple vendors. Talent development functions are easy to use for 1:1's, objectives, and evaluations. LMS has nice built in automatic reminders. My favorite part has to be the consistent enhancements that are delivered monthly.

Cons

No master reporting capabilities. Have to merge reports together across multiple modules which is a minor issue if you are familiar with excel.

Alternatives Considered

UKG Ready and Paycom

Reasons for Choosing Paycor

Out grew the software and limited system capabilities.

Pros

Paycor is a highly effective payroll and HR management platform that offers a wide range of desired features and benefits. The platform is incredibly user-friendly, making it easy for HR teams to quickly navigate and utilize all of its features. The integration with other HR-related apps and tools makes it possible to streamline HR processes and improve overall efficiency. Paycor also offers robust reporting and analytics capabilities, allowing HR teams to gather insights and make informed decisions. The platform is highly customizable, making it possible to tailor it to specific organizational needs. In short, Paycor is a top-notch solution for payroll and HR management that offers excellent ease of use, integration, and desired features.

Cons

Paycor is a payroll and HR management platform that has some desirable features, such as integration with other HR-related apps and a user-friendly interface. However, it also has several shortcomings that may make it a less appealing choice for some organizations. Some users have reported issues with the platform's stability and performance, which can impact productivity. Additionally, the platform's customization options may be limited, making it difficult for some organizations to fully tailor it to their needs. While Paycor has the potential to be a good solution for payroll and HR management, its limitations may make it a less desirable choice for some organizations.