User Reviews Overview

About Microsoft 365

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype,...

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Feature ratings

Value for Money
4.3
Features
4.6
Ease of Use
4.5
Customer Support
4.3

Browse Microsoft 365 Reviews

13,162 of 13,162 reviews
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Mir Fida
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/2/2020

Suitable package application software for small to large scale business

Overall we are very much satisfied with the Office 365 subscription service. It's our daily to use tool for every project. Performance is always up to the expectation. Never encountered any serious bug or error halting an important bug. Still, some minor issues are faced rarely but nothing that cannot be handled. When utilizing each and every feature and app included in Office 365, then it will definitely prove a great asset to your organization which will boost sales and eventually profits in the long run.

Pros

Office 365 is the most beneficial package for our small business IT company. Including top-rated desktop applications Word, Excel, Powerpoint, Outlook, Access, OneNote, One drive ..etc all are tools increasing daily projects productivity and efficiency. One of the fantastic features is that it's also available with a web cloud app and mobile app, making team collaboration available anywhere. Some Educational organizations can get free of cost features for staff and students to boost learning using technology.

Cons

Minor bugs occur rarely. Pricing is but high for initial and beginning level business and office. But in the long run, it's is useful if all of the apps and features are utilized to full capacity. The PowerPoint interface can be made easier and more user-friendly. Word has some difficulty handling a hundred pages large project docs and often messed up formating. One Drive synchronization and naming could be better. For Startups, I think the libre office provides a budget-level choice.

Alternatives Considered

LibreOffice

Reasons for Switching to Microsoft 365

As it was best compatible with our Windows system and cross-platform support for many other devices. Our clients also mostly had Office so we could give accurate services. Various productive features, shortcuts, macros and quick settings helped us in working on projects, collaborate with teams and complete assignments on time. Learning is easy from previous to the latest versions user interface. Security features are also considered for selecting this package. Support is better for any problem. For using advanced features we just read online official documentation, course, faqs, and tutorial to implement the latest functionalities. These compelled us to use it.
prasanth
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/1/2023

"Microsoft 365 for Increasing Productivity: A Comprehensive Review"

The comprehensive productivity package Microsoft 365 provides a variety of solutions for both people and businesses. Popular programs like Word, Excel, PowerPoint, and Outlook are included, along with cloud-based services like OneDrive and Teams. The suite is a fantastic option for businesses of all sizes since it is well-designed, approachable, and highly scalable. The seamless cloud integration makes file sharing and collaboration simple. Overall, Microsoft 365 is an excellent productivity tool that delivers excellent value for the money.

Pros

The powerful email management in Outlook, secure document storage and collaboration in OneDrive and SharePoint, and calendar management in Outlook are, in my opinion, Microsoft 365's most important features. The package also features potent file sharing, scheduling, and document management tools that can significantly increase an individual's and an organization's productivity and efficiency.Microsoft 365 is reasonably simple to use, especially for individuals who are unfamiliar with office suites, thanks to its user-friendly layout and intuitive tools. The suite's extensive customizability enables users to tailor their workflow and experience to their own requirements. Additionally, the suite is made to function flawlessly on a variety of devices, encouraging accessibility and teamwork. Overall, Microsoft 365 provides a full range of tools that are strong and simple to use, making it an excellent choice for increasing productivity.

Cons

Since Microsoft 365 has so many features and customization choices, some users might find it confusing or overwhelming. I can't speak from personal experience or perspective. It will take some time to completely comprehend and take advantage of the suite's features, and some users may find it challenging to navigate its various programs and tools. Additionally, the suite might need a membership, which not all users may be able to afford.To help users get the most of the suite, Microsoft does provide a wealth of documentation and support materials, including online tutorials and forums. Additionally, the suite is constantly improving and adding new capabilities, so it is possible that these difficulties will be solved.

Jason
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

3
Reviewed on 31/1/2023

As Expected

Decent overall but could be improved.

Pros

Feels similar to competitor online applications. Accessibility.

Cons

Searching for specific emails can be difficult and unreliable. Version control of stored files could be more specific than dates... suggest using descriptions or tags when saving files in order to manage changes or find previous versions. Word files in the browser often do not render correctly when opened from a desktop created version. And why doesn't Word support TRANSPARENT PNGS??

Top Microsoft 365 Alternatives

Jorge
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 17/1/2023

An Overall Positive Experience

Overall, Microsoft 365 is an incredibly powerful and cost-effective suite of tools that make it easy to collaborate, manage documents, and stay connected. The learning curve might be a bit frustrating for some, but the benefits far outweigh the drawbacks.

Pros

Microsoft 365 is an incredibly powerful suite of tools that make it easy to collaborate with others, manage documents, and stay connected. The cloud-based platform is easy to use and provides access to a wide range of features. The cost-effectiveness of the subscription makes it a great value.

Cons

Microsoft 365 can be a bit cumbersome to use at times, as some of the features require a bit of a learning curve. Additionally, the fact that the software is cloud-based means that you have to be connected to the internet in order to access it.

Donatien
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 18/1/2023

Magnetic tool to manage your complex projects in an agile way in real time

Ergonomic and intuitive interfaces to guide the user's choices with the ability to manage projects efficiently without much hassle like professionals.

Pros

Agree with the system in general, project management, task management and using word, excel and so many others without many formulas.

Cons

There is no possibility of interoperability of applications with other tools, which is a problem in the current era. Only converting to the desired format should be integrated.

Mirza Abdul Ghafoor
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
3

4
Reviewed on 28/1/2023

Mircrosoft 365 for 365 Days !

Overall experience and my business related work and assignments from project to presentations Microsoft 365 has been solving a ton of issues and keeping it customers satisfied .

Pros

I liked almost everything about the software “Microsoft 365” is one of the most advanced version and most updated version of Microsoft office . The online world and era would be incomplete without Microsoft 365

Cons

There’s nothing that I don’t like about this software , but when it comes to it mobile phone compatibility it is not much oriented or effected

Deependra
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
3

4
Reviewed on 29/1/2023

Great at such a level that its high expectation associated becomes limitation sometimes.

Overall micrososft 365 is the thing i think most of us gonna use without any doubt but the thing is that the immense amount of work associated and the need raises the level of expectation and delivery like the same seemless experience on phone also. Just this also needs to be improved i feel so.

Pros

The seamless efficiency and sharing and incredible amount of customization are the things that i liked the most.

Cons

The interface on the phone can be improvised a lot and that is the thing i did not like.

Heather
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/1/2023

Microsoft 365 - Simple and convenient.

My overall experience is great and easy to navigate, and I feel so secure whenever replying to my emails.

Pros

What I like the most about Microsoft is its system security. Every email is screened if it's spam/harmful or not and is labeled or sorted out correctly.

Cons

I don't have any problems or dislikes with Microsoft. I've been using this for 5 years now and I have not encountered any problems yet.

Sarwat Mahdi
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/1/2023

Top quality software for managing documents.

I totally content to use this software. Almost using it for 3 years. Still no significant complain I can tell. I am a happy Customer.

Pros

Most likeable thing about Microsoft 365 is, it provides so much feature and function. That's why I can do personalize my documents however I want.

Cons

They should have made this application a little bit more beginner friendly.

Bishoy
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/1/2023

Maximizing Productivity: A Review of Microsoft 365

Microsoft 365 is widely regarded as a comprehensive productivity suite that is well-integrated with Windows and other Microsoft products. Its full-featured Office applications and advanced collaboration tools make it a popular choice for businesses and organizations. However, some users may find its cost to be higher compared to some competitors, and its dependence on the Windows operating system may limit its usability for some. Additionally, its limited cross-platform compatibility and compatibility issues with non-Microsoft formats may be seen as drawbacks by some users. Overall, Microsoft 365 is a robust and feature-rich solution for productivity and collaboration.

Pros

Integration with Windows and other Microsoft products.Office suite with full-featured applications.Strong security and privacy features.Advanced collaboration and teamwork tools.Regular updates and new features.

Cons

Higher cost compared to some competitors.Dependence on Windows operating system.Limited cross-platform compatibility.Steep learning curve for some users.Potential compatibility issues with non-Microsoft formats.

Kevin
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/1/2020

Upgrading from an older version of Microsoft Office made simple

My overall experience with this is similar to Office 2010 Professional in that it works very well, it is intuitive and easy to learn. We mainly use Word, Excel, Outlook and Access and find that they all integrate seamlessly. Adding multiple email servers to Outlook is as straightforward as it gets with many IMAP and POP server configurations working without issue on PC and Mobile devices. Finally being able to make archival backups for our saved local email files easily made this the oblivious choice.

Pros

Upgrading from Office 2010 Professional Plus to Office 365 Business was a very simple process for us, our older files written in the 2010 format were imported to Office 365 with no lost data or compatibility issues at all. The software layout is very similar so there was little to no downtime learning a whole new program which seems to be common with Microsoft software, any buttons that were removed or changed were ones we didn't use anyway. With the added security of OneDrive cloud backup and steady updates we never have to worry about a out of date program slowing or stopping productivity. If you are on an older version now is a great time to upgrade to 365.

Cons

We have had no issues with Office 365. however, if your business has a slower than average internet connection it could very well become an issue in that this is a cloud based software suite. before you commit to using it it would be a good idea to run a speed check on your internet and make sure you have an adequate connection at all times. Finally this is a newer piece of software so making sure your PC is up to date is important as well.

Alternatives Considered

Google Workspace

Reasons for Choosing Microsoft 365

We needed an office suite that would evolve with the newest operating systems and service packs that are being rolled out by Microsoft, with older software compatibility becoming an issue today it is imperative that we stay current with usable features as well as important security updates with our Outlook software. Office 2010 Professional Plus did not have several key features in which we have come to use daily such as being able to Co-Author documents, OneDrive Backup and protection as well as Dictation among other great features. Finally Microsoft has officially stopped supporting the software which made my decision to switch to 365 much easier.

Reasons for Switching to Microsoft 365

While G Suite is an great software suite we wanted to use what we were comfortable with. Learning a new program means downtime and in a high pace business like ours means lost revenue.
Sandra
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 28/9/2022

Performed well consistently -- with a high price.

I would describe my overall expierence as a win.
Microsoft 365 has been implemented and performed well consistently over an extended period of time. Everyone with Microsoft 365 can work collectively and more productively. The mobile apps benefit our caregivers in the field so long as they're able to be online.
I do have complaints. The high priced subscription is a con and I don't believe it's necessary.
Microsoft does offer discounts for military and students to apply to a personal or family subscription.
The online video chat within teams was a poor experience, as were the email and calendar.
I should mention that I am currently testing a new solution and I may implement it permanently if it continues to go well.
Problems solved using Microsoft 365: The need to manage multiple components within one solution. The need to have security and trustworthy company.

Pros

- Trustworthy company.
- Freedom to use and sync multiple devices. Freedom to use worldwide.
- Manage multiple components.
- Outlook, Word, OneNote, OneDrive, PowerPoint, Excel, Teams.
- Create some content offline. View some content offline.
- High security level.
- Freedom to use within Windows, Mac, and Android devices or use web-based.

Cons

- High priced subscription needed.
- Poor email experience from Outlook.
- Poor offline access.
- Formatting and integration troubles.
- Not practical -- learning to use takes an extended period of time.
- Poor online chat and video chat.

Alternatives Considered

Google Workspace and SoftMaker Office

Reasons for Choosing Microsoft 365

Because of missing features.

Switched From

SoftMaker Office

Reasons for Switching to Microsoft 365

Because Microsoft 365 is the top performing office suite.
Sheena
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 6/11/2020

Endless Business Options

As an individual running a business, Microsoft 365 makes me scalable. Not many products and services can do that; and even fewer can do it successfully. And none of them can do it for the price that Microsoft 365 does.

Pros

Microsoft 365 is the meat and potatoes. It is built to perform. As a business owner it is the software i have come to rely on the most. The outlook email host is what i use to access my five different accounts. It helps to keep me organized and is task oriented. There are plenty of options to be creative and dress it up. But i am so pleased that those pretty features are just that. Options. I like how the format of outlook matches microsoft office. Direct. Logical. Simple to customize, which is what makes it so easy to organize, and endless possibilities for rules, responses, forwards, etc. The search and help features do exactly that. I can find anything quickly and I can figure out how to do what i want to do with minimal effort.

Cons

The only downfall for Microsoft 365 is its ability to integrate with apple products. Or Apps. The apps don't seem to function fully as they do on the desktop. but then again, do any apps perform better then the full software or website? i do not think they do.

Maryorie
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/9/2018

Office 365 toolkit for everyday work management.

Office 365, brings programs such as Word that allows me to transcribe work of promotion, research, among others, like receiving files from my students mounted on this tool. Another program that used a lot is PowerPoint, which helps me to make presentations of my classes, in a practical, interactive, with as many tools to make knowledge more effective, also for the presentation of research at events academics; Another program is the Excell that I use to design budget calculations, note control, tables and graphs with results data, among many other things. In addition to these, which are the most used, I also use the OneDrive that allows me to store information from different management sources in the cloud. The other tools I have also used, not so frequently but it has also allowed me to achieve what I need at certain times. Actually the Office 365 is a necessary tool, and important in the daily life of my work as a teacher and researcher.

Pros

Office 365 is a very complete software package to be installed on computer equipment. These programs are well known, and daily use of the PC such as Word, PowerPoint, Excel, OneDrive, Outlook, Publisher, Access, Skype, among others. And to install it is only necessary to have a subscription, in most cases when you buy a computer you install Windows and automatically the Office, so it is the most widely used package, and allows you to share information handled through the different tools that it brings with other people, although they have different versions. Effectively the applications that this service brings are the best ones to create, save, and share with other users through the network different types of files, with different applications. And it even allows applications to be combined

Cons

Since I use a PC, they have had Office installed in their versions for the particular time, and used all the programs it brings and so far I have not had problems of the program that caused me any particular circumstance that reflects some flaw of the applications. Sometimes I have strained viruses that are causing the failures, and I have even deleted files from Office programs, but these are not problems of the package, comes from using the Internet, or placing on PC artifacts such as PENDRIVES and others, infected.

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/5/2019

Your Great Helper

I immediately opened my content-managed company's website that came with Office 365 SharePoint.
It offers new opportunities to work with teams. The Internet created with SharePoint enables different people to work from different locations on the same files as intranet sites and common areas.
Office 365 works fine with almost all mobile devices. We increased our performance and efficiency by accessing your data from anywhere.

Pros

Ofice 365 with all applications I like to use. Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, Yammer and other applications, the company I work with my work in my private life. I can handle all my important work.
Ofice 365 can be operated mobile and fixed anywhere without interruption, with the ability to work independently from the device and work with similar interfaces on every device. All plans are compatible with Office 2007, Office 2008 for Mac, Office 2010, and Office 2011 for Mac.
I've been doing all my correspondence with Ms office word for years. I've used all software versions of ms office to date. I'm a 20-year-old ms office user. I never thought about using any other software.
I do all the presentations with Powerpoint for years. I've never seen a better software than that. I get excellent and professional results.
Because ms office is extremely common and good software marketing; I always had good support in technical understanding. I improved myself by easily accessing training documents and videos.

Cons

The only dislike is the charge part. In recent years, hikes have increased.
Besides, the good thing about office 365 is that it is free for students. Maybe we think it might be a bit too affordable in professional users.

Margy
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 25/11/2019

Can't Work Without It!

Overall, my experience with Office 365 is ideal. I love that I can easily optimize it for my needs. I love that I can download the applications directly to my desktop. I love that I can work so remotely I don't even need my own computer to work! I love that it is consistent across the board, and that, true to my Office experiences of yore, I get exactly what I need.

Pros

Now, pretty much everyone uses Office Suite for managing their education, personal life, and work life. I am no different. Office 365 is awesome for a number of reasons:
1. Updates - you're always working with the newest versions that have been developed. AND you can work with versions that are still being tested, if you want. How cool is that? Your testing feedback can help to improve or shape software in the future. As a frequent user, that is really important and valuable to me because I want my software to make my life easier, not more difficult.
2. Instant Access, Anywhere - Of course I have Office Suite downloaded to my laptop, so I am able to take it with me wherever I go in that way. But what if my laptop dies, or I leave it at home? No problem! I can work from anywhere because I can log into my account and work. How cool is that? My only constraint is remembering my password.
3. Office is the gold standard for word processing and email management. It's easy to use and easy to love because it's recognizable, simple, and intuitive.
4. I also manage the Office 365 accounts for many members of my team, and being able to access everything in one "portal" via a web browser is just priceless. It means I can change passwords, set out of office responses, and more, easily. No more having to have someone's computer or networked server. It's been a lifesaver in that way, for sure.

Cons

I do have a bit of a gripe with Office 365 - the Mac applications are just not quite as robust as the PC applications (which I suppose makes sense, since Microsoft is so invested in PCs). That said, though, I would love to see equal functionality across platforms. I work in a Mac office, and never get quite the same experience. Most training modules are made for PC, most pros in my field use PC, and most tutorials are for PC. That means I have some trouble learning specific skills, which sucks.
Beyond that, the only other gripe is a lifestyle issue - when you have 24-7 access to everything, the lines between work and life can blur. Now, that's not Office 365's fault, but it's important to recognize that everyone needs a break and having constant access isn't for everyone.
Additionally, I am not a great lover of the subscription model. I am not sure why, but like many old men (I am not an old man, but it's a good analogy), I have a hard time letting go of the "pay once and own it" ideology. I've managed to suck it up, though, and made the switch, and it's getting easier by the day to recognize the value of the subscription.

Verified Reviewer
  • Industry: Nonprofit Organisation Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 7/12/2020

Decent option for teamwork across an organization

Overall, their Teams app has been a key tool for our organization to stay in touch virtually and manage projects together. It's a great alternative to Zoom. You can create multiple channels based on topics/projects to collaborate across an organization.

The Word and Excel apps are fairly easy to use to edit shared content.

We use Planner for project management, and it's much like Trello, which I don't love, but some people do. You can assign tasks, easily move them around, and set deadlines, etc. I really wish they had something like this but in a calendar format so you could see the deadlines on the days, not laterally across a screen.

I also wish they had a better file storage/sharing app. OneDrive does house a lot of files, but it's not easy to view them, share them, or integrate with their other apps.

Pros

Office 365 offers a variety of apps that integrate with one another and are fairly easy to use. In particular, Teams is a solid app that can be used for chatting, video/phone calls, and generally staying in frequent communication across an organization.

Cons

There's not a good calendar-planning tool to help you manage projects and deadlines. They haven't been staying on schedule with planned upgrades and new product roll-outs.

angel
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 22/5/2020

Dependable Software Easy to Use

I used Office 365 at my middle school and this software connected over 600 students and staff. Using Office 365 has allowed me to connect with my classmates with almost no glitches and misunderstandings. If you are looking for software that will connect your friends, coworkers, students, or teachers, I would recommend Office 365.

Pros

Office 365 is very easy to use and navigating should not be a problem. A feature I like is being able to customize the theme of your drive as that is something you can't do on other drives. Once you purchase Office 365, you have access to a variety of Apps that are both very useful. The applications are very reliable and most of the time I don't have to worry about my work being lost.

My favorite feature would be the Calendar which I find to be very impressive because you can set events or tasks and a reminder to yourself by a scheduled email. Word and Excel are very easily used as everything is labeled very clear. In my experience, there is generally no confusion.

Cons

I don't see any features that are missing that would make Office 365 better and easier to use. However, I have experienced some glitches and minor issues with loading and the internet. For instance, during the same period of time when I am on Youtube and Office 365, sometimes (20% of the time) Office 365 works much slower than Youtube even though my internet is very stable. If this minor issue continues to be the case, it may have influence on how much I use Office 365 because even though its just 20% of the time, I am getting annoyed about my work being deleted after the glitch.

Customer support needs to be improved. When I write a long detailed email to Office 365, all I get back is an automated email, with no steps that solve my problem.

John
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 12/5/2020

Microsoft Office 365 - a Great and Affordable Suite of Programs

We have had a wonderful and enabling experience with With Microsoft Office 365, which is a key part of our success.

Pros

For a modest monthly payment of $9.99 or an annual payment of $99.00, Microsoft Office 365 gives you a number of useful programs. Word, Excel, PowerPoint, OneNote, Outlook. MicrosoftAccess (PC only) and MicrosoftPublisher (PC only).

In addition you get two great services: OneDrive and Skype. In addition, Microsoft Office 365 runs on: Windows, macOS, Android, and iOS!

Our main use of Microsoft Office 365 consists of Word and Excel. We use Word to write and format the books we publish and Excel is what we use for our financial planning and job progress.

In addition, Word gives us the powerful feature in that we can offer it free of charge to our clients in an offline environment. This way we can show our clients in real-time the progress we are making on their book, enabling them to participate in the project.

We are now strongly considering using Outlook to manage and organize our emails. This is the flexibility that Microsoft Office 365 provides. Should we need another application, Microsoft Office 365 has it ready for us.

As for Microsoft Office 365 services, we have been using money-saving Skype for years.

Just about any application or service you will ever need is waiting for you in Microsoft Office 365!

Cons

For us we see no Microsoft Office 365 applications or services that does not have the features we require.

Yes, there is a bit of a learning curve involved with the applications we use, Word and Excel. However, all the necessary information on how to use its applications is an integral part of Microsoft Office 365.

Jeffrey
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 17/2/2019

Microsoft Office 365 for Mac users

I really only use Microsoft Word and Microsoft Excel, although outlook and OneNote can come in handy sometimes. Microsoft excel is probably the biggest benefit to Office 365.

Honestly the biggest benefit I guess would be from the updates that you receive every time there is an update available. I didn't get much use out of the other features of office 365.

However, I would like to see more updates for Mac users to make their software more compatible with Mac. It just seems a little bit more buggy on Mac OSX also.

Overall I was moderately happy with Office 365 it's useful but it's not amazing for one I don't like paying the subscription fee and for two if I am paying the subscription fee I expect the software to work flawlessly on Mac and it doesn't.

Pros

-Excel Macros: For me, I am in the SEO industry so I use Excel quite a bit. I switch off between Google Sheets and excel sometimes there are things where Google Sheets is better such as when I need to use certain scripting (google apps script) for automation. Other times Excel macros are much better.

For example, if I need to create macros to manage thousands of keywords Excel macros works much better than Google Sheets. Its a desktop app, so this makes sense. But there is one caveat: It's sometimes buggy on mac osx.

Cons

-Buggy on Mac OSX: When I least like about Microsoft Office is it's kind of buggy with Mac OS X. Sure it works fine for everyday use but for my case I like to use Excel macros to automate the handling of thousands of keywords. A lot of times when I have thousands of keywords and I run macros it will freeze on my Mac computer.

The application will freeze whereas if I hop all over onto a Windows machine and run the exact same macros it will run perfectly. So situations like this are not ideal for Mac users. The software is just much more buggy and also surprisingly less little feature-rich on Mac. I don't know if it's intentional but I have noticed that it works much better and has better features on Windows.

Onedrive is slow: With OneDrive, it seems like an amazing deal - for what you're paying for, but the usability was just not there. It took forever to upload to one drive compared to Google Drive. It was not even usable for me to use in a practical way.

Christine
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 6/2/2020

Outstanding for Productivity, Communication, and Curation of Documents

One of the reasons we moved to Office 365 is to eliminate the need for onsite servers to house our users' docs-- no more fear of server crashes and loss of files. Also since we are connected to the cloud (OneDrive), files are autosaved and it is easier for users to find their files (did I save it to the computer? to the server? Where??). Our organization has realized better more instant communication, everyone is on track with meetings and events because of the robust features off Outlook Calendar, and we are able to collaborate in real time remotely.

Pros

Within Office 365, apps cover everything you need including file storage, a virtual notebook, forms/surveys, a team work hub (that includes video conferencing built in!), presentation tools, email and calendars, and of course content creation with Word, Powerpoint, and Excel. My favorite of all is the Teams app, which allows for an internal work hub that emulates a social media network with private chats and group channels-- very user friendly. A work team can share files, curate links, embed 3rd party apps and collaborate in real time all in one place. My work place is moving away from the cluttered email box and now communicating almost exclusively in teams! There is even a platform embedded for creating an Intranet Website. And if you are very ambitious, there is an app for creating your own workflows, project planners, and dynamic apps.

Cons

There is so much to the Office 365 that it is difficult to roll out to a large organization. Companies should plan well and transition to Office 365 in measured phases. It required a culture shift and a lot of training to move our people over to this software.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 3/12/2019

Power Pack of Enterprise Security Features and Seamless Integration with Office Tools

Security is the major benefit of any Microsoft Product, Starting from setting the basic permission for email to configure the productivity suite products like Word or Microsoft based on the user permission is easy to handle in Office 365 compare to other products. Also, the Microsoft Teams allows integration with other popular enterprise product suites or apps JIRA and enables the smooth integration

Pros

Office 365 is the collection of all the well known Microsoft Collaboration and Productivity suite of tools that makes the business simpler and powerful without compromising the security. Starting from outlook email access to office tools like Word/Powerpoint it is easy to configure based on the user settings and allows to host the enterprise application through comp portal. Specifically, the support for mobility is amazing. It allows me to configure the office email setup without any additional work based on the rules set by the administrator.

Cons

One of the major drawback is, it will not allow work properly if you have more than one office 365 accounts. In my case, My client and my organization both are started to use the Office 365 as the primary hosting platform. And most of the cases, it will request me to delete any of the other accounts and I need to re-configure to check the other email. Switching between the accounts is not easy.

Thomas
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/4/2022

Why I don't mind subscribing to Office

For my personal tasks, hobbies, and file storage and archiving, I needed a reliable solution. I mostly compared GSuite and Microsoft 365. Ultimately, my familiarity with the Office ecosystem and the lack of dedicated desktop applications was what drove me to the Microsoft product. I don't see that decision changing any time soon.

Pros

I've been an Office user since Office 97, and the productivity suite truly does just get better with each iteration. I have tried switching to GSuite and other online-first products, but for my workflow the desktop versions of Word, Excel, Powerpoint, and OneNote are irreplaceable. I do use the web versions of Office 365 as well at times, and they work quite well, especially if I just need to open and print a document or make a quick edit to something. Their ease-of-use is at least as good if not better than GSuite, which is the primary competitor. Going with the subscription model, I am able to keep my Office up-to-date without needing to purchase and go through more significant upgrades every few years. It's just there!

Cons

While I love the feature completeness of 365 software, it is rather heavy. I acknowledge that not everyone needs everything that is offered, however the web versions provide 99% of the most-necessary functionality, which is awesome! 1TB of storage coming by default is great, however it isn't the large storage quantity that it once was. It would be great if storage tiers could scale with how much data the average person generates today, rather than 5 years ago when it was likely decided on.

Tim
  • Review Source
Value for Money
3
Features
N/A
Ease of Use
2
Customer Support
4

3
Reviewed on 22/6/2016

A great collection of tools that falls short for business

Office365 has it all. Productivity apps like the Microsoft Office suite, Sharepoint, Delve, Sway, Email, Active Directory sync, etc. are what's included.

Once downloaded and installed, the office suite works better than previous versions. The online version of the office suite works well, but is still lacking features of the desktop apps. It is similar to Google apps for business but looks like Microsoft Office. Delve is a super cool tool that allows users to see recent documents that they are their coworkers are using. The email system functions well and also works well in conjunction w/ Microsoft Outlook desktop app.

My big gripe, as always, is Sharepoint. Even though Sharepoint has been improved with the updates to 2013 and then 2016, it still has many issues that Microsoft has not fixed, although they know about them.
The 2 most common problems I have had with Sharepoint are disappearing files and OneDrive for Business desktop client errors.

Randomly disappearing files is a horrible thing for a cloud storage service to do! I have seen at least 1 file disappear per month that I have been using Sharepoint and that's simply unacceptable. Especially since Microsoft is supposedly gearing their business towards business technology. Seeing as I work for a state funded organization that has a fixed income, there really isn't much of an option to switch from the service, because Office365 is the cheapest one that can be easily administered from off-site.

Every 1-2 weeks I have to manually stop syncing sharepoint with my computer and resync it. This costs me about 2 hours of minimized productivity each time. I have also had 2 issues where the client simply failed for unknown reasons. The first time, Microsoft support forced me to reformat and reinstall everything, which again is a huge time waster. The second time resulted in 2 days of inconsistent access to sharepoint through he client, so I had to use the web interface. On the topic of the web interface... YOU CAN'T MOVE FILES IN THE WEB INTERFACE! The only way to do it is with a paid app that you add to Sharepoint, which still isn't that convenient. Additionally, the web view of Sharepoint is clunky and not easy to navigate back once you've made it somewhere in the file structure. The 2 stage recycle bin can also be a big space waster. If you manage a lot of documents you can end up with a loaded recycle bin and no free space. I can honestly go on and on about how much I like the concept of Sharepoint, and how bad it has always let me down.

Pros

Full of features that can meet just about anyone's needs at a fair price.

Cons

Sharepoint is still awful. Bottom line... explore your options for cloud storage thoroughly before making the choice to store your files w/ Microsoft Sharepoint.

Verified Reviewer
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

5
Reviewed on 13/11/2018

Office 365 Review

Overall, cloud technology is appreciated from a convenience perspective. Also, constant updates provide smooth operating experience. This comes at a cost though. I've also found the web based apps to be less streamlined than the desktop apps. Overall, the shift to a subscription based model was not a necessary shift by Microsoft for the consumer. More of a move that benefits Microsoft. That said, product is still robust and well produced and supported.

Pros

Accessibility is the biggest asset of Office 365 for the user. The ability to use a computer as a platform to reach the cloud allows for interchangeability and access from anywhere. Having less desktop applications has allowed me to cycle through our corporate computers seamlessly as no data is actually stored in my hard drive (3 computers 3 years.) The mail app also runs smoother in the web browser when you are sharing calendars. This function used to consistently crash our computers when sharing a calendar on the Outlook Desktop Application.

Cons

Overall, I like Office 365 much less than I like my Windows Desktop Application Suite. Specifically, there is less functionality in the web based apps. I like several windows open in Outlook which is easier accomplished within the desktop app. I also do a lot of work without access to WiFi. Desktop Apps allow you to at least create content which can then be shared upon access to internet. Our office internet is also very slow and unreliable. We try and reduce the amount of reliance on web pages. I think it will be hard to ever have the full functionality that a desktop app has, but this is a good temporary solution to access your email or word docs on the move.

Pricing - Office 365 is now subscription based. You used to be able to buy a license and only pay again when you wanted to upgrade. Now you get constant upgrades, but this comes at a cost.

13,162 reviews