User Reviews Overview
About Time Doctor
Time Doctor is a cloud-based time tracking and management solution used by businesses for monitoring workforce productivity. It offers tools for time tracking, web activity monitoring, payroll management and reporting. Time...
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- Used Daily for 2+ years
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Review Source
TD is a standard in All Forms of Productivity - Must Have for Professionals Who Wants to Do...
Super affordable and easy to use.
Pros
One of the very first sets of time tracker that I used . . . and still using at the very moment I'm writing this review. It perfectly fits with my internal processes. Very intuitive to use. Other time trackers try to reinvent the wheel as if mastering productivity is not hard enough. If you're using TD, you create a project, add a task, then just start doing it. No other hullabaloo.
Another advantage is the growing list of project management tool integration. Well, TD is a project maanagement tool already but if you're using other tools like Trello, you'll be happy to know that TD has you covered already.
Another advantage is the fact that TD has added the Client View feature. That means you can invite your client/s to log in to a panel and view all the screenshots and work you've billed them. That's a trust booster for you and your client especially if you're getting paid by the hour.
Cons
Hmm if there's something that I want TD to improve on is their mobile app. It lags from time to time. And you shouldn't let it compete with other apps unless you have a super high power smartphone. And if you're like me who's into quantified self, tracking other aspects of like aside from work is just an absolute must. And more often than not, it has to be done off your PC. That's why they have to improve their mobile app.
Response from Time Doctor
Hi Monnel,
Thank you for using the app to manage your Team. I am glad the Client feature helps you as well.
We are working more on the mobile app now to be better at UI and functionality.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Effective remote management
Time Doctor has helped me understand my own work strengths and weaknesses by showing me how much time I put into each task, project and campaign. Excellent for time management at the user level, as well as the manager level. We have also solved our time capture for remote employees which has created more efficiencies in payroll and better pay period ending cycles.
Pros
The insights into staff performance, being able to pin time to specific projects or work types as well as the efficiency brought to time management and the payroll process is worth of high praise.
Cons
The biggest opportunity is that Time Doctor sometimes seems to be a resource hog and can be slow to load and prone to occasional crashes which means lost time capture. If the employee or manager does not catch this, may result in underpay. The user dashboard is nice but takes you out of your work environment; something more integrated into the workflow tools like a retractable side-panel drawer instead of a web URL you have to visit would be better.
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Unmitigated Disaster
We are in software development ourselves and this whole platform reeks of something that was built by cheap, overseas, outsourced development teams, OR it was something that has been rushed to market. You need to avoid Time Doctor and Staff.com like the plague. The two companies are linked and perhaps merging because recently Staff.com had a message on their website that said something to the effect of "A TimeDoctor Company." They also have identical logos.
Final thoughts: if you use Time Doctor to track work for your clients you are going to be in a world of hurt. You will overcharge and undercharge clients and when they figure it out (like ours did) they will be furious.
A quick update: I notified Time Doctor over a week ago to close our account and to the surprise of absolutely no one, they haven't honored the request. Just terrible.
Pros
Having to email their support to cancel my account...I'm joking that was just the last annoying thing I was forced to do with this company. Nothing...I like absolutely nothing about it.
Cons
Absolutely terrible piece of software. I cannot for the life of me understand why this software has such high ratings. We used it for about six months and had nothing but problems with it. Some of the issues were:
1. Time not syncing between mobile, desktop, and web clients.
2. Time not accurately being tracked.
3. Unable to archive old project-tasks or projects.
4. Tasks and projects not syncing between mobile, desktop, and web clients.
5. Time is missing. In other words, time would be tracked and then disappear.
6. Employees who worked on sensitive areas like finance had their accounts set to blur screenshots. This never worked. They were completely in the clear which could have been a huge problem.
This has been a disaster from start to finish. We've had to manually fix tracked-time, re-bill customers, refund customers, and start all over again with an much better alternative called HubStaff--whom I highly recommend.
The biggest problem with Time Doctor is that we were working with their "support team" for over a month and supposedly they were working on fixing our problems...This turned out to be a lie. Nothing ever got fixed. The support team would never proactively give us any information regarding what they were working on and we always had to reach out to them for an update; the updates contained no actual progress information of any kind...So in other words: we were being blown off.
Response from Time Doctor
The customer has some genuine problems. We put the full attention of our team on these problems and they are all now solved.
However they are very unhappy and have been posting the same negative review on multiple review sites. I think the review is unfair given that 99%+ of our customers are very happy and give us great reviews, and very few people had the problems that this customer had with the app. Our support was very attentive to them and the customer did not respond to all of our emails and requests. They are also promoting a competitor in the review, but that¿s fine we encourage you to try all competitors and see which app you like the best.
So we¿re really sorry but can say for sure that other customer will not experience the same problems as most of them were unique to that customer and are also now all solved.
Top Time Doctor Alternatives
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
"Maximizing Your Time: A Comprehensive Guide to Using Time Doctor"
By and large, Time Specialist is a valuable instrument for organizations and people who need to successfully deal with their time more. It offers a scope of highlights to assist you with following your time, further develop efficiency, and incorporate with different instruments. Be that as it may, it's not without its restrictions, and clients ought to know about the protection concerns and possible errors in time following.
Pros
Simple to utilize: Time Specialist is easy to understand and natural, in any event, for non-educated clients. The point of interaction is basic and clear, making it simple to explore.Numerous stages: Time Specialist upholds Windows, Macintosh, and Linux, and has versatile applications for iOS and Android gadgets, making it available across various gadgets and working frameworks.Far reaching time following: Time Specialist tracks both billable and non-billable time, so you can perceive how long you spend on various undertakings and tasks.Efficiency highlights: Time Specialist incorporates a scope of efficiency highlights, for example, the capacity to impede diverting sites and applications, inactive time location, and customary breaks updates.Incorporations: Time Specialist coordinates with a scope of different instruments, including project the executives programming, finance and invoicing programming, and specialized devices like Leeway and Skype.
Cons
Restricted free arrangement: Time Specialist offers a 14-day free preliminary, however from that point onward, you'll have to pay for a membership to keep utilizing the product. The free arrangement is restricted to just a single client and offers fundamental elements.Security concerns: A few clients have raised protection worries no time like the present Specialist, as it tracks not just the time spent on business related errands yet in addition the URLs and titles of the sites visited during that time.Restricted customization: While Time Specialist offers a scope of highlights, there is restricted extension for customization past what is accessible in the settings.Announcing restrictions: While Time Specialist offers nitty gritty reports, a few clients have found the detailing capacities restricted contrasted with other time following devices.Erroneous time following: A few clients have revealed mistakes in time following, especially with respect to following inactive time and movement on non-PC gadgets
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Does what is needed
Pros
When Time Doctor works, it's great. Each employee can be set to different schedules/requirements. It is a great system in the background that allows us to hold our employees accountable if necessary.
Cons
Time Doctor is constantly being updated and if you don't know to update the application, or it doesn't happen automatically, the app will not work as intended. The usual give away is that the app will often stop tracking automatically when starting computer use. Additionally, the admin view is limited. It would be helpful to view the same report/information for multiple employees at the same time. A lot of things have to be done individually.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Could be better
so far its just ok but not the best to use it all features
Pros
Time management is helpful but not the best feature
Cons
no training provided to use the software hence not very helfpul
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Great time tracking tool for remote teams!
As we are a remote team working on different time zones, Time Doctor helps a lot in tracking working hours of each team member. This is beneficial for the company and also helpful for the individual to see where time was spent on.
Pros
It is very user-friendly and easy to navigate
Cons
Sometimes when I run group reports, I do not see my own time. I have to manually generate my own report separately and not as part of the group.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Excellent Customer Service
Pros
Ease of time tracking, great integrations with ClickUp, G-Suite; excellent, friendly, and efficient customer support.
Cons
Lack of transparency that the screens are being screenshot
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Time doctor review
really wonderful
Pros
really great! Super easy to use and great profile settings.
Cons
nothing i would change! I think it's a great product
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Megan
Pros
The functionality is great and easy to use for time tracking
Cons
I wish there were more available options for a tablet and phone
- Industry: Telecommunications
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Great little tool to keep track of worktime
Keeping track of customers, projects and tasks I've worked on is my basis for the invoices I send to my customers... and that works great! The new Time Doctor 2 was a huge step forward.
Pros
The ease of assigning current worktime to given projects or specific project tasks. That helps me keep an overview how much time I've spent on each project and task
Cons
Reporting sometimes needs a few extra clicks to give me the information I need - especially when I step from day to day it always needs a few extra clicks to get the same screen for the next day (Timesheet). But overall it's great - nothing serious.
- Used Daily for 1+ year
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Review Source
Automate your time sheets to save time!
I saved a ton of time by using Time Doctor to track how I spend my day and on which projects. I also don't have to write anything down and then worry about losing it before I send a client an invoice. So it's really helped my organization as well.
Pros
Time Doctor has been a lifesaver for me. I am a one-person design company and I need to track the time I spend on many different projects all at once. My previous solution was to write down the time on sticky notes or note pads, but there was always the chance that I might misplace it or lose it. Nor could I generate my invoices from my home office if I'd left the billing hours info at my office. So this was a great all in one solution. Now I can choose the task I'm working on and don't have to worry about writing things down. If for any reason I forget what I was doing for a client and didn't make my task name specific enough, I can go back and take a quick look through the automatic screenshots. I also love that I can see how much time I spend on email and other admin tasks vs the actual design work. Love the reports that Time Doctor gives me as well.
Cons
Not much that I don't like about this software. But suggestions for improvement?
One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended.
Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information.
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Good tool.
Pros
Time Doctor is an incredibly useful tool for staying organized and productive as a team. It enables me to understand better how I spend my time and make improvements where necessary. Furthermore, its automated time-tracking feature provides me with accurate reports to evaluate my team's progress.
Cons
One of the biggest drawbacks of Time Doctor is that it does not integrate with other third-party tools and services, making it difficult for teams to use the tool in combination with other tools they rely on. Another common complaint is that it can be difficult to customize the settings and reports and track time in certain situations accurately. Lastly, the cost of Time Doctor can be prohibitive for some small businesses.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Time tracking
Pros
Time Doctor provides a way to monitor your time and the people you manage. You can check out screenshots of what they are doing, receive information about the software and websites they are accessing, and even report on any potentially unproductive hours, such as when someone visits social media or sites not related to their job.
Cons
I am satisfied with Time Doctor! I have no complaints.
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great tool with minor issues.
Last year TimeDoctor has an issue which is not going to be fixed. The counter is being looped over certain time, and thus the time is being lost. The issues happens 1-2 times per month and usually it can be caught. The bug is clearly seen when you compare your web $ app usage report per day with your timesheet.
The problem is that I have reported them several about this issue, sent them my cache files several times too, and they did nothing about that. They did nothing about that for more than half of the year. Now I met the issue again, they have all the data in their servers (web&app usage report), but they once again ask me for my cache files. Like it is the first time they see the issue.
Also note that their TimeDoctor Lite application consumes a lot of CPU time (20-30% of Core i5 4th gen), but you can install Pro version which is free.
Otherwise the tool is great, easy to use, with a lot of detailed reports.
Pros
It has all required features, and UX is very good. Everything is clear from min 1.
Cons
They have bugs which are not going to be fixed. And their support never tells you that. Asks for your Cache files, more details etc., but not fixing the issue.
- Industry: Performing Arts
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great for knowing how long a project took!
I'm keeping on task with the things that have to happen every day as well as have a way to look back and see what tasks are done at certain times of year. This helps us plan our department schedule for each upcoming year so we don't forget anything.
Pros
Create your own projects and tasks. Works great for keeping a step by step task list for each project. Ability to edit time for when software updates and/or restarts are required. I love using Time Doctor Pro as my personal time keeper at work.
Cons
Not so much of a con but more of a feature request: it would be great if the software kept some sort of log of active document time. I tend to work on a few documents at a time and it would be great to know how much time is spent on each document without having to manually switch projects/tasks for each document. I almost exclusively use Adobe Creative Cloud programs and Microsoft programs using Mac computers.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Time Doctor Review
Pros
I found Time Doctor to be remarkably simple to configure and utilize. The user interface was great, and it was very instinctive. I was able to monitor my time and performance without any trouble, and the analytic and reporting tools were really useful. I was also able to make my own personalized regulations, which enabled me to tailor the program to my particular requirements. It was also very helpful that I could access Time Doctor from various devices, making it even more convenient.
Cons
I disliked the fact that the Time Doctor software can be quite intrusive, as it tracks and monitors users’ activities and requires employees to log in and out of tasks. This could be seen as a potential invasion of privacy.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Time Doctor takes the worry out of hiring remote workers!
Users are generally satisfied with the ease of use, and managers are in heaven with the robust features. It has been heaven-sent for tracking our global, distributed workforce.
Pros
- Easily track hours and prove that your workers are actually working (the app tracks movement, poor time use, and also takes screenshots)
- Works on Windows, Mac, and mobile
- Customize the list of projects/tasks that your employees/contractors/freelancers can work on at any given time
- Dashboard and reports galore
- Integration with 30+ applications (at the time of writing this review): communication apps, invoicing apps, project management apps, IDE's, Google G Suite apps, etc.
- Handles payroll!
Cons
- Users have complained at times that the software is buggy and failed to track their time, but this has become less and less common over time
- Industry: Outsourcing/Offshoring
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Very Useful!
So far, I am happy with the services that Time Doctor offers. If you could work on the web and app ratings per projects, that would be wonderful! ;)
Pros
I like the fact that we are able to measure our team's productivity especially that we're currently working remotely due to the pandemic. I have to admit that handling 30-40 staff members is a bit challenging in terms of measuring productivity but with Time Doctor, I don't have to worry about keeping an eye on my team from time to time. Very easy, just pull up the report and there you can see who has worked efficiently and not. I like it!
Cons
I know we have already raised this to Time Doctor but it would be great if there's a way for us to set ratings per project. I'm handling 10-12 projects at the moment and it's very challenging for me to still check regularly their web and app usage just to ensure that I am sending accurate reports to each clients. That's all
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
A potent tool for time tracking for independent contractors
As an independent contractor, it is important that I keep a track of my time spent on my tasks and projects. Time Doctor allows me to do that efficiently. The wee app that it comes with is useful once you get the hang of it. The good thing is that even if you cancel the wee bar, you still have the tracking running which is great.
A couple of gripes - it keeps reminding you if you are back at work if you have paused the tracking - that is a bit annoying. And second gripe is regarding the random screenshots that can capture personal information. There should be a way in which these screenshots can be blurred.
Other than that, an efficient software that I use frequently.
Pros
Automatic startup with windows
Ability to segregate tasks and projects
Ability to pause the task when taking a break
Cons
The screenshots are taken randomly which is a breach of privacy if you were on a window that has a personal email open. Whoever is the administrator that sees your screenshots taken by the system will also be able to see your personal information. One has to be rather careful when using TimeDoctor that no personal window or task is open so as to not share that info in a random screenshot.
- Industry: Cosmetics
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Time Doctor Feedback
Good thing about Time Doctor is that, we can easily monitor how many hours our members spent within that specific task and project, for desktop and laptop users, we can identify if the sites and links they opened were really useful for the company.
Pros
What I like most about Time Doctor is that we can easily monitor the work of our team members and the task that they are currently working on
Cons
The least of this app is that, we can't view in terms of mobile and manual time of the team members. We can't identify if the time they are consuming are really used for work since there are no links and sites provided by the said app but only the time they used for work.
- Industry: Design
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Spent a lot of time researching - Time Doctor won out
After using my own spreadsheet to record my time use for some years, it became cumbersome and there were the inevitable "holes" in my tracking. After researching and using various software packages to track my time I settled on Time Doctor primarily for its ease of use. After using Time Doctor for a number of years I am very satisfied with my choice. Not only does it accurately track my time use but it also helps me to stay "on target" but I'm also able to quote my projects more confidently knowing how long my projects actually take. The entry of tasks is quick and easy; the breakdown of tasks in various reports is also a great benefit.
Pros
Ease of use, timely reminders, concise reports
Cons
Can't think of anything; my overall experience has been very positive and wish more software was as easy to use and as reliable.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Peace of Mind in Keeping Track of Employee Pay
As a small business owner, it allows me to stay on track with payments, view all past activity, and change matters relating to payment with ease. I use another service to send payment because I couldn't get it to link with the payment services when I first started, but I love the archive features as well.
Pros
Especially when hiring new virtually employees, this software helps me keep an eye on new hires, in order to help them with any tasks, responsibilities, accountability, etc. They are able to install and use with ease.
Cons
Sign-in process is often clunky and stalls at times. Seems as if it's incompatible with my computer at times. Also, when I mark a week as "paid" on the first time, the option is not there. I need to click in "go back" and refresh and then the button is there. There are so many options sometime overwhelming when I want to do something new. I just stick with basics
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Was brilliant until recent changes/improvements..
Up until recently I would have said 'brilliant, what a difference in my life'. Right now I'm looking at other options while I wait for the support team to send emails back and forth..
Pros
I have loved using timedoctor and referred many people to it. It has been amazing in helping me keep a track of time spent on different projects with numerous clients. It was also easy to go back and amend time if I had forgotten to change the activity when starting a call etc. Easy to use on the iPhone app while on the road.
Cons
Help desk and all interactions used to be via chat. That seems to have stopped - sadly!
Recent changes have introduced a number of bugs that have made this month intolerable. I am really frustrated that a tool I had come to rely on so heavily and which has been a crucial part of my business management and billing process is failing.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
The BEST time-tracking tool out there!
I really enjoy working with Time Doctor. I get this sense of gratification and achievement whenever I get into my dashboard after a long week and look at everything I did.
Pros
I really like the sense of accomplishment that the program offers. I'm able to create my own tasks and watch my overall performance on the dashboard. Im able to personalize my activities and add them manually through the app, which is super helpful. I only use it at my desktop (haven't tried on mobile) and every once in a while it takes captures of my screen to make sure that i'm actually being productive. Overall, it keeps excellent track of my activities and reminds me to work when I'm away for too long.
Cons
The only thing that I don't like is that, on some updates, the software seems to freeze and doesn't show the current working time. Even when you resync the desktop program, it stays the same. But it doesn't affect the overall time on the page, just on the app.