User Reviews Overview

About Exclaimer

Get the power to create, control, and deploy company email signatures and fire up a new marketing channel with world leading email signature management. Exclaimer are the industry leaders in email signature software, giving you...

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Feature ratings

Value for Money
4.4
Features
4.3
Ease of Use
4.3
Customer Support
4.4

Browse Exclaimer Reviews

573 of 573 reviews
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Peter
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/8/2021

Exclaimer the SME must have signature software

First class!

Pros

The software is easy to implement. The customer journey is a WOW every time help is required. For an SME trying to compete with larger organisations the signature conveys a professional company is communicating with you 'from the get go'. Awesome brand awareness and information share capability is built in.

Cons

Would be good if it could drive lead generation using AI moving forwards.

Alternatives Considered

Gmail

Reasons for Switching to Exclaimer

Customer experience is the best.
Nick
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 16/9/2021

exclaimer makes email signatures a breeze

Overall great system. I came from another provider, but happy I switched across. Not perfect, but they can easily get there.

Pros

Easy to set up, and manage with different groups etc. Can customise signature templates and have multiple depending on people group or any campaigns that are being run.

Cons

The customisation of signatures needs a little work. It can be fiddly, and what you see is not always what you get on the other end

Alternatives Considered

CodeTwo Email Signatures 365

Reasons for Choosing Exclaimer

Price and functionality. Exclaimer offered more and is more user friendly

Reasons for Switching to Exclaimer

As mentioned above, the price and functionality of Exclaimer.
William
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
4
Ease of Use
3
Customer Support
2

3
Reviewed on 20/6/2023

Review from a user for many years

Pros

If you need central signature management, it works great.

Cons

Other than a new UI to the editor/management interface, there hasn't really been any "new" killer features for signatures or ease of use in many years - recently, they seem to try to flog other products and over complicate the plans now by launching different tiers.I also feel support has been terrible over the years when it comes to anything from dealing with an outage to knowledge on their own product.

Top Exclaimer Alternatives

Crossware Mail Signature

Rocketseed Email Signatures

Guy
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/5/2020

Auto organisational signatures, bye bye messy signatures

Overall, we are very happy with Exclaimer Cloud.

Pros

The Exclaimer software was very straight forward to integrate with our Office 365 system. If you have not used Office 365 connectors before don’t worry. Exclaimer provide comprehensive but easy to follow instructions.
Using the Exclaimer editor is fairly straight forward, once you get the hang of the template editor you realise how powerful email signatures can be.

Cons

We did have a couple of teething issues but I think this was more part of the learning curve rather than a problem with the software.
Also, when we have new members of staff the auto sync runs every evening. The manual sync is a bit slow.

Alternatives Considered

Newoldstamp

Reasons for Switching to Exclaimer

The integration with Office 365 is excellent. The template editor lets you have different signatures for different users, departments or groups. You can change the email signatures templates for individual members, groups or the entire organisation. The changes take effect immediately. Using Exclaimer means that staff no longer need to worry about setting up individual signatures. Our email signature brand identity 'font type, logo, hyperlinks, info, disclaimers etc, is now centrally managed and automated. Staff can email from any of their devices and be confident their signature will be added securely and automatically with Exclaimer in the Office 365 environment. We are very happy with Exclaimer and would highly recommend it.
Tiago
  • Industry: Legal Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 16/8/2022

Very Helpful tool to a big problem.

We work with exclaimer for 3 years now and we don't have any complains. Extremely easy to implement and manage. The tech support available is one of the best on cloud products that we subscribe.

Pros

- Easy to manage.
- Easy to implement.
- Addin available for signature display in Outlook.
- Value for the organization.
- Tech support is awesome.

Cons

- It can be pricy with organizations with thousands of users.

Alternatives Considered

CodeTwo Email Signatures 365

Reasons for Switching to Exclaimer

Outlook Addon available that allow users to see the signature when drafting an e-mail. Most of the tools available insert the signature when the mail is relayed through Exchange and Exclaimer uses an Outlook addon that allow the user to see the signature when they start writing the e-mail.
MIchael
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/5/2022

The Remote workforce and your company's email branding

It has met our schools vision of unifying our communications .

Pros

it integrates, is easy, reliable and deploys instantly. We can modify to meet changing environment like when our school accomplished Accreditation. Adding the log and making a hot link was a snap.

Cons

NA. We have yet to find a limitation that has caused us grief, concern or in need of support.

Alternatives Considered

Newoldstamp

Reasons for Switching to Exclaimer

The back end management in Exclaimer! was more organized and conducive to how we work back in the tech office.
Andrew
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2021

Excliamer Cloud Review

We have always like Exclaimer products for our customers, that have always been easy to us and implement without any heavy costs incurred. It is a big labour saving product.

Pros

Very easy to impletement, with no downtime for the customer. We only use it for O365 and have used for years with on prem Exhcange enviroments. Support has always been good and is very inexpensive to run. Design enviroment is good and for a web environment is easy to use after a bit of playing.

Cons

Some of the design features in the editor like changing fonts and sizes can be a bit confusing. Just formatting setting in general, can be a bit trial and error. No autosave function and no HTML coding function.

Alternatives Considered

CodeTwo Email Signatures 365

Reasons for Switching to Exclaimer

Exclaimer has always been the one product we have seen
Nathan
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 10/2/2021

It just works!

Overall we are pleased with the system and the ease of now having consistent signatures .

Pros

Once you’re setup, adding new employees is a breeze. The data sync is also a great feature for quick updates. Signature builder feels powerful enough if you have design experience.

Cons

Setup is very clunky. The docs are good to help get you there, but it’s not a slick integration process by any means.

Alternatives Considered

Signpost

Reasons for Choosing Exclaimer

Updating and o boarding was a headache before. Now it is very simple.

Reasons for Switching to Exclaimer

Great support and deep integrations
James
  • Industry: Banking
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 9/5/2023

Great product, support should be far better.

Great product just let down by the poor support.

Pros

The product works great, signatures are very customizable, seems to work flawlessly with no end user issues. Only required improvement would be an outlook mobile add-on allowing end users to see their signatures rather than tagged on the way out.

Cons

Generally the product is good but when there is an issue which lets exclaimer down is when you require support, very rarely does someone answer the phone, told you have x minutes wait then after that period it goes to voicemail which when you leave details, nobody call's back. Logging a ticket via the portal works fine but very slow to get any response, support seriously needs improving.

Dominik
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 13/4/2023

Overall great software

Pros

It is very easy to deploy and implement in M365.It is also easy to configure complex systems with mutliple different signatures.

Cons

Some functionalities are currently missing for the outlook implementation. For example the fragmentation of signatures into multiple blocks that get combined to a single signature. It works well in the server side implementation, but in the outlook version you get seperate blocks that you can't combine.It would be very helpful for campaign banners and the likes.

Aleksas
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 13/4/2023

Exclaimer is a great email signature solution

Overall, we are very pleased with Exclaimer and would strongly recommend it as an email management solution. It meets all the basic and advanced functionality that may be required and the support team is also very helpful.

Pros

Exclaimer is great as it allows you to create visually beautiful and informative email signatures without having to code. It also allows you to assign these email signatures to certain users that meet a certain parameter - for example the department the user is located in.We integrated Exclaimer with Office 365 with no issues. The information that is displayed in the user's email signature - job title, email address, phone number, etc. is extracted from that user's Office 365 profile.

Cons

We attend a lot of events each year and change our email signatures accordingly, especially the banner, to advertise those events. There is a 150kB limit for the banner, which is a handicap because you can't upload a high quality animated banner without surpassing that limit, so we have to work around this problem.Also Exclaimer has the option to integrate leaving feedback in the signatures, but this lacks customization for us and we decided not to implement this option in the end.

Alternatives Considered

CodeTwo Email Signatures 365
Douglas
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 23/9/2022

Your Team Will Love You!

Probably the best thing you will invest in for marketing. Makes the whole business look as professional as it is across the board with flexibility and ease.

Pros

Exclaimer makes everyone's life simpler. Perfect for small teams with a specific focus and large businesses alike. Simple management and no software to install. Simply connect it to your servers and manage your marketing and branding without worrying about [SENSITIVE CONTENT] in accounts using comic sans!

Great campaign management and the ability to schedule by date and time is a godsend. Easy design updates - have specific signatures for each team or individual with granular control. Lower internal server load through light-designed internal signatures.

Cons

As a non-technical team it was a bit hit and miss rolling out the signatures for the first time but support was awesome and some tinkering by IT did the trick - no downtime and no errors for over a year - so far.

Simply had to do one walk-around and delete all email signatures from the local computers. Some users with email signatures as templates (for accounts and terms and conditions etc.) could keep them and keep working the same way so minimal onboarding is required.

Greg
  • Industry: Design
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 21/2/2020

Very flexible software w/ great support.

Exclaimer was in place when I arrived at the company, but was not being used at all locations. I was able to learn the interface and get signatures flowing at the remaining 2 locations without much of a problem. Two years after that it was migrated to our Office 365 presence and has been running well ever since.

Pros

My highest appreciation of this software came when it was time to take it off premise and move it to O365. Nearly every feature transferred and the Exclaimer Support Team transferred a majority of our templates and settings for us to get the project moving. All that was left to do was make some minor adjustments. The support behind the software is a big deal when you are a two-man crew trying to support a medium-sized company as we are.

Cons

The on-premise version could get a little confusing at times, especially when trying to arrange graphics and configure font appearances. Most of those components have been simplified in the O365 version though. Arranging and re-arranging the setup of the templates has become much easier now.

Ken
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/6/2023

Exclaimer Review

Overall it is a great product that consistently delivers. No issues with service or reliability. Customer Support is very responsive.

Pros

The ability to have all the signatures uniformed is powerful as users typically start modifying their signature away from the corporate standard. Exclaimer maintains consistency with signatures which is great and even syncs the users with Azure. Another powerful feature is to be able to create different types of signatures for different teams or departments within the organization which keeps it well managed.

Cons

There is a steep learning curve to master all the features and capabilities of Exclaimer. It would be nice if there was some guides or videos to help new Admins get started. Lastly, trying to edit a template or existing signature (e.g. add a new field such as for Microsoft Bookings) is an arduous task to say the least as all the formatting gets moved around. Difficult to modify after the fact.

Jake
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
2

5
Reviewed on 12/4/2021

Exclaimer Cloud for Office 365

Overall I have been very impresses with Exclaimer and there products. They really are simple, reliable and easy to develop, they are just a little restricting.

Pros

Exclaimer Cloud for Office 365 has been extremely easy to deploy and configure. Everything is so well laid out making it easy to know what to do and how to do it. Exclaimer have brilliant online documentation making answering any questions you may have simple and fast, and best of all it just works.

Cons

The product is very limited and locked in. The product has been designed to work in 1 way and 1 way only. If you are looking for support to go beyond what the product can do with the online documentation and the out of the box wizard you will hit a brick wall. The Exclaimer desktop client is a poor experience as well. You are required to sign into it and then if the user changes there password you need to sign into it again. This can be automated a little with Microsoft Seamless SSO but you still have to go though the GUI and from a user perspective this is a poor experience and anther thing to do that they do not understand why.

Mike
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 15/9/2022

Useful product for a unified corporate image

I haven't dealt with support for a number of years now, mostly because the platform is pretty stable. When I dealt with them directly, I was frustrated by the offboarding process when a customer cancelled. Exclaimer at that time made it difficult and tried implying a long-term contract was in force. Now it's through CSP the process is much simpler.

Pros

I like Exclaimer because it provides a unified experience across all devices. I know that my corporate branding, and that of my customers, will always be present on every email. And you can have different signatures for replies, other departments etc.

Cons

I'd like to see a media library to be able to re-use images. Currently you have to upload an image each time. Plus I had to move away from being a partner due to not selling enough new seats annually. Happily buying through CSP works out a little cheaper overall.

Kevin
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/7/2021

Great easy to use product

Pros

The ability to create signatures in a matter of minutes makes Exclaimer a delight to use.

Drag and Drop features is very nice, making creation of complex signatures easy for all technical abilities, no need to know html

You can also tailor certain area's of the signature to be visible dependant on AD criteria, something we utilise regularly.

Cons

Would be nice to have a wild card place holder for images. For example if you had your corp sign off and then banner followed by some other information and then a T & C, rather than have to split the signature into 4 sections that flow on to each other you could incorporate the first 3 things (corp sign off , Banner, Other) together and then have a pool of images for the banner that can be inserted due to filter criteria and then and the T & C

James
  • Industry: Computer Networking
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 10/11/2022

Slick easy signature management

We now have a consistent look and feel across our corporate email, with branding and customisation with personal details all managed transparently. It's simple to create new signatures, and will save a lot of time at Christmas if we decide to add a seasonal message to our email footers. Plus everyone's will look the same!

Pros

Clean crisp signatures are just a click away. Personal information like email addresses and mobile numbers can be pulled transparently from Azure active directory, making highly professional yet personalised signatures extremely simple to create. Setting up multiple signatures and then switching them on and off centrally removes any requirement for users to have to manage their own email branding. We like the software so much we are in the process of becoming an Exclaimer partner.

Cons

There's little to dislike really. I think the only thing I found slightly difficult was image management within the signature and in the end, I wound up resizing and creating aggregated images externally to Exclaimer before uploading. Most likely this was my unfamiliarity with the product at the time, but it worked.

Rick
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/8/2022

Excellent service, takes all the hassle out of Office 365 Signatures!

Fantastic, I've used it for several years now, and recommended it countless times. It's taken all the headaches out of all aspects of signatures. Also, when I made a little booboo and it stopped working (my fault) - their support was fantastic - resolved the issue in the first suggestion.

Pros

It does everything it says as well as it needs to - it's far easier than managing signatures manually. I started using it when it was just me - ensuring signatures get applied uniformly across all devices - it wasn't possible before - different apps have different capabilities - this isn't dependent on any features on apps or devices

Cons

Nothing really - I guess they could give it away for free?
Seriously though, it does exactly what it says on the tin.

Duncan
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 15/5/2023

Excellent Signature management software

Exclaimer overall is a great bit of software that adds a real professional touch to the company, its overall easy to use, support is in the main very good and it has some great features.

Pros

I like the fact you can very quickly have a signature up and running and applied to all users very quickly to get your started. As you become more familiar with the product its very easy to add more signatures and more complicated signatures to really stand out and collect customer feedback if needed.

Cons

Applying different signatures to different shared mailboxes doesn't quite work as we want with displaying them in the outlook client, however it does display them correct when leaving the org and applying to emails

Ambarish
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 7/5/2021

Exclaimer review

Signauture deploument.easy to change for big users or subset of users

Pros

Easy to deploy, customisation is easy with conditions

Cons

Intial design phase. No html features available

Alternatives Considered

CodeTwo Email Signatures 365

Reasons for Choosing Exclaimer

Cloud avaibility

Reasons for Switching to Exclaimer

Easy to deployment and change
Brodie
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
5

4
Reviewed on 11/5/2021

Exclaimer Cloud

Pros

Your PowerShell/cloud implementation is awesome I love how easy it is to link the system into a new tenancy. The UI outside of the designer is clean and readable and just very nice.

Cons

The Signature designer is clunky and unwieldy, things get stuck and there's a lot of 'ghost problems' around font and spacing that go away when you just delete and remake whole sections.
Additionally please for the love of god make an option to default the font size to actual font size instead of pixel size.
An option to increase or set the frequency of 365 syncing would also be nice having to manually sign into exclaimer, go to settings and hit sync is an unwieldy step when all you have to do is update one persons mobile number..

Ron
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 30/8/2022

Standardized signatures!

As my title says, we've finally standardized email signatures to be consistent throughout our different locations

Pros

After getting enrolled within the Office365 tenant, the deployment of Exclaimer was pretty easy.
Managing the signatures was straight forward.
Support was prompt.
Easy to use.

Cons

There were a couple issues that came up after deployment: some distribution lists stopped working and had to apply a fix via powershell to resolve.
Some customization fields could be added.

Alternatives Considered

CodeTwo Email Signatures 365

Reasons for Switching to Exclaimer

Price
Ahmad
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/6/2023

Great signature tool

Overall very satisfied with the product and will be happy to recommend to anyone that would like to control and deploy consistent on-brand email signatures across their team.

Pros

Exclaimer is great as it enables us to deploy consistent signatures on brand to all our team irrespective of which device or app their emails are sent through.

Cons

The signature creature tool builder could be a little better, sometimes it feels a little clunky.

Matt
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 19/7/2021

Robust and user friendly signature management solution

Very positive. It is a robust and user friendly platform. It meets our requirements for signature management.

Pros

Exclaimer allows us to manage our various signatures - switching between certain campaigns and "normal time". The interface is easy to follow. The platform has a good level of configurability so we can provision different signatures to different people and situations. We use different signatures for replies/forwards and new email.

Cons

Users report not receiving the most recent signature when it changes. This is usually because they are not signed in to the exclaimer addon. It's an easy fix but users are left frustrated for a while.

573 reviews