User Reviews Overview

About Podio

Citrix Podio is a project management and social collaboration tool. It allows businesses to create custom applications to best meet unique business requirements and preferred workflow—without the need for technical skills or...

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Feature ratings

Value for Money
4.3
Features
4.2
Ease of Use
3.9
Customer Support
4.0

Browse Podio Reviews

318 of 318 reviews
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Mark
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/8/2019

Podio is the best tracking software for the multiple projects.

Podio is the best to keep track all of our important emails, tasks and projects in a simple manner. Podio is an outstanding software for the project and management. I can share all of my important projects with my friends and team members but one by one. It really allow me to manage all of my important tasks and store the important information in a one place such as assign projects. My project management activities are easily handle by the extreme planner software. Wen I complete all of my tasks assignment and multiple projects, then I always choose the Podio software. Podio is the great for the project and tasks assignments. I would recommended this software to everyone.

Pros

Podio is the great customizable software. The best thing about the Podio software is that we can track all of our important tasks and multiple projects at a one time and it is the only possible through the Podio software. We can easily collaborate with our team members and colleagues in a more efficient way. I can always use this efficient software for better manage my personal projects.Podio is one of the best project management software. The another great advantage of this software is that we can easily organized all of our important projects and assignment tasks in a group and colleagues. This software has outstanding features such as it has the great ability to create the custom folders in a more efficient way. Through this software, it is so easy for us to create a tasks and store a large amount of information in a project software.

Cons

The disadvantage of this software is that for the new users that they faced a lot of problem about the sharing of the multiple projects with our colleagues and team members at a one time. Hence, sharing of projects is so difficult for the beginners and users. This software lack a lot of features which is very essential for the new users. Podio software is not so easy to use. For the beginners, it is a little challenges for us to create a tasks and better manage our projects . It is so difficult in learning to use many of the features in a properly manner. But otherwise it is very simple for us to create a tasks to the specific projects.

Justin
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 4/9/2019

Serves it's purpose

The big boss also loves this program, because it can generate many different reports for him, from bid activity, pending logs, securement logs, win percentages with different customers or geographic areas. allows him to see many different metrics with just a few clicks.

Pros

The website is incredibly customizable, which allows you make this program perform many tasks that vary greatly. Our main purpose was to use this as a bid center for our company, allowing all of our branches to see who was bidding which jobs. After setting that up, we were able to have podio send out reminders after certain amounts of time to follow up on the bid results. If we were awarded the job, it will then send out notices to our purchasing department, project managers, and super intendents with the relevant information (start end dates, contract prices, labor hours estimated, location, contact info, etc). It is very helpful to make sure our branches do not double up estimating the same projects.

Cons

Being very customizable also means it can be quite tedious to set up initially. There are, however, many premade modules you can either use as is, or customize to fit you needs.

Alternatives Considered

BuildingConnected

Reasons for Switching to Podio

At the time, buildingconnected was not set up to do what we needed in regards to generating the reports for the boss. I believe they have made some changes and updates that likely would have made it a good choice, but too late.

Response from Cloud Software Group

Hi Justin, thanks for the review! Much appreciated. Cheers, Sara from Podio

Replied 9/9/2019
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
3

3
Reviewed on 27/10/2018

Very flexible software, but increasingly unreliable

Overall, pretty good for a budget CRM. But it feels like a platform with its better days behind it.

Pros

Podio is designed for project managers, but we used it as our CRM - which shows how flexible it is.

It worked well, the UI is nice, the workflows save you a lot of time and you can link up items well for automation (e.g. if you close a deal, mark the associated company item as 'customer').

The reporting worked quite well too. You can pull data into reports and create nice dashboards. And you can export to Excel.

Cons

Citrix aren't investing in Podio - it looks the same as when we started using it years ago. It's also increasingly unreliable - there have been numerous all-day outages in 2018. This is frustrating when you depend on Podio to run your business.

We have since moved onto a different CRM software because of these issues.

Response from Cloud Software Group

Thanks for sharing your review of Podio! We are dedicated to improve the reliability and performance of Podio in the future. Please read more details here: https://blog.podio.com/2018/01/10/2017-year-in-review/

Replied 29/10/2018

Top Podio Alternatives

Eugenio
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 15/7/2021

a good collaboration tool for begginners of companies that can spend a lot of time in it

it is quite good, the best for us was to share information about leads

Pros

we can have in one place all the leads we have and all the workers can upload information about that lead, so we check there all we have from them.

Cons

the support it is not very good, the price it is quite high and at the end we were moving to MNprogram but we still could not do the change

Alternatives Considered

MNprogram

Reasons for Choosing Podio

because MNprogram still do not have the form in english with the fields we need in our leads.

Switched From

MNprogram

Reasons for Switching to Podio

because podio can edit the form and have the connection with sage for accounting.
Jorge
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 9/10/2019

Customization is the key

You can build a whole information system to support all your organization's areas in the same platform. Obviously, in a service with so many possibilities, everything can be as good as an average solution. If you need a specialized CRM, there's a more expensive alternative and the same is true for email marketing, database manager, webform embeds, etc. The upside of Podio is having it all in the same place, which makes it really convenient.

Pros

Podio is like a canvas that comes blank and can be as deep as your imagination goes. It's extremely customizable and that makes it more than viable to any organization. It's a platform that can go in any direction you need, you just have to learn javascript to get it's full potential.

Cons

Platform outages are more common than i'd like. Every month there are at least 2 or 3 incidents that make reliability the goal Citrix should be after.

Alternatives Considered

Salesforce Sales Cloud and HubSpot CRM

Reasons for Switching to Podio

Price. The licensing model used by Podio works better for us.
Ryan
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 11/11/2022

Podio is the best CRM

Overall Podio is so much better than every other CRM we have used. I've recommended it to everyone in my industry.

Pros

I love how we can customize everything and how many integrations are supported.

Cons

Not a fan of the UI. Looks outdated and can be confusing for new users.

Rosalina
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 18/2/2023

An In-Depth Review of the Cloud-Based Project Management and Collaboration Tool

Citrix Podio is an exceptionally adaptable and extensive task the board and joint effort arrangement that offers a scope of advantages for groups. Nonetheless, its restricted detailing capacities, high expectation to absorb information, restricted mixes, and client assistance issues might be disadvantages for certain clients.

Pros

Adaptable: Citrix Podio offers a serious level of customization, permitting groups to make custom work processes, structures, and applications to accommodate their particular necessities. This makes it a profoundly versatile answer for groups with different requirements and work processes.Easy to understand interface: The product has a spotless and simple to-utilize interface that makes it open to clients of all expertise levels.Far reaching highlights: Citrix Podio offers a scope of elements intended to smooth out project the executives and cooperation, including task the board, document sharing, schedule combination, and continuous visit.Versatile availability: The product is open on both work area and cell phones, permitting groups to remain associated and work in a hurry.Solid security: Citrix Podio focuses on security and offers a scope of measures to safeguard client information, including two-factor validation and encryption.

Cons

Restricted announcing capacities: Citrix Podio's detailing and investigation abilities are to some degree restricted contrasted with other venture the board and joint effort apparatuses. Groups might have to depend on outsider apparatuses to acquire top to bottom bits of knowledge into their work.High expectation to absorb information: While Citrix Podio is easy to understand, it can require some investment for groups to figure out how to utilize the elements really, especially on the off chance that they are all new to project the board and joint effort apparatuses.Restricted combinations: Citrix Podio offers incorporations with different instruments, however the scope of mixes is fairly restricted contrasted with other undertaking the executives and coordinated effort arrangements.Client service: A few clients have revealed troubles with client service, especially as far as reaction time and issue goal.

Juno
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 30/12/2022

Extensive review from my Podio experience

My overall experience with Podio has been great. It is a very intuitive and user-friendly platform that is easy to use and navigate. With its robust feature set, it is a great tool for managing projects, tasks, collaborations, and more. I have found it to be incredibly helpful in streamlining my workflow and keeping my team on the same page. Additionally, the customer support is top notch and the resources provided are extremely helpful. Overall, I'm very pleased with my experience with Podio.

Pros

Podio is a perfect software for teams that need to collaborate and work together on projects. It is an intuitive, user friendly platform designed to help teams manage their projects and tasks in one place. Podio allows teams to communicate and collaborate, plan and track tasks, manage files and documents, and review progress. It is also great for tracking individual tasks and setting goals. Podio provides a secure and organized platform for teams to manage their projects and tasks in one place. It is easy to use and helps teams stay organized and on top of tasks. It also offers great reporting tools that allow teams to review progress and make sure deadlines are met.

Cons

Podio offers limited customization options, which makes it difficult to tailor the platform to fit the specific needs of a business.

Munim
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/5/2023

Great CRM solution

great solution

Pros

very userfriendly and easy to follow the progress of other team members

Cons

not easy to customize so external assistance was always needed

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 21/11/2022

powerful solution with no code & extremely customizable

Pros

There are many apps like this. But this is unbeatable since many years. mobile app version is excellent. Podio is ease to use with fully customizable. Podio makes easy to planning with detail way.

Cons

Everything is good. I and my team is fully satisfied with this solution. Sometimes We fetch some issue in file sharing.

Diego
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
3

4
Reviewed on 15/8/2017

Double-edged tool. Lots of flexibility and features, but easy to lose your direction and...

Reliable communication with the team through the chat function. Good personal tas management and also knowledge management. Even though we stored or files in a cloud service, we 'indexed' and sorted our knowledge through Podio.

Pros

This app felt like a blank canvas. You can create a lot of workspaces, each with differentes apps that have different functionality, such as "Expenses" and "People". For each app, you can create items, that you can call whatever you like, e.g. "Payment" and "Person", respectively. Within them, you have many field options and you can customize quite a bit, even automatically creating tasks. I also appreciated that the calendar, your tasks and your contacts have their separated site. Each works automatically, adding events that you interacted with automatically to your calendar, the same with tasks that were delegated to you. In summary of the good stuff, lots of possibilites. Also, formulars where quite helpful.

Cons

As much as it has pros, there is for me and the organization where we used it, one big Con, that goes throughout the whole app: too much flexibility and little restraint/focus. The tool is a blank canvas, and I am sure you can create a good workflow for different needs. The problem is, that you (at least we did) need a single person that first, understands how it all works second, takes the time to create each app and the item-configurations (altough there is a marketplace where you can use other people's templates) and third, explain it to everybody else. The problem comes, when you realize there was an unknown feature or a simpler way of doing things. There is so much that is possible that you might end up complicating your workflow to much.

Praveen
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 19/8/2018

This software has helped our teams to easily interact and work together.

Pros

The cloud-based application lets the organizations to communicate within the company or with another company for their requirements. It has helped us to collaboratively work using a single platform by sharing data such as business processes and project management reports, and through real time communication. Delegating and tracking the tasks has never been so easy! Using this software has improved our productivity and time management. We could build and maintain good relationships with the customer. The best thing about this software is that, it had given us the ability to control who can access the workspace environment, thus adding to the security feature. Since the files can be shared in one common place, multiple email threads and redundancy could be avoided.

Cons

This utility does not provide phone support, which is a huge drawback. The users are expected to always work from their desktop computer environment. The developers of this application are not always ready to change the application features of the tool. The option of printing out the shared pdf, directly, is not present in the current version of the application. The user interface of this application also needs to be updated, as some find it cumbersome to use. If you are checking out for some automation in workflows, you would be disappointed as there are none!

Ricky
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 31/1/2017

Podio. Great Tool That Not Enough People Know About

At our local Red Cross we needed a simple way to keep track of volunteer info and first aid training participants. It used to be a very manual process and being a small branch I couldn't convince admin to spring for an expensive CRM.

My search landed me on the Podio website and I gave it a try. What an amazing tool it proved to be. It took a few weeks to get the hang of it (mainly because I had no previous experience with CRMs) but it has now become a central part of operations. We now can't imagine life without it.

Now that we have it set up just the way we want it we can now easily figure out how many volunteers have been trained in not just First Aid but all of the other courses we offer.

We have an easy way to check the number of events each volunteer has attended over any given period.

Using webforms we have a really simple way for clients to requests First Aid volunteers at their events which automatically notifies the people we've specified so following up is now much easier.

It has an iPhone app so even on the go staff always have access to data as long as there is an internet connection.

I could go on and on but I think I would say my favourite feature is the customizability. It doesn't do everything (nothing does) but even with a free account you can get so much done it's simply mind blowing. Looking forward to the improvements (which have been never ending since we signed up).

I now use it at my job to keep track of staff info and again it has become an invaluable tool significantly speeding up my workflow.

Pros

Ease of use
Price (free option is great)
Very customisable

Cons

Would love the ability to print pdf reports instead of just exporting Excel files

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 25/7/2019

Very Customizable But Poor Integrations

It has been able to handle everything we needed it to do. I wish I went with a bigger name, like SalesForce just so everything communicates without needing a programmer to try and make everything play nice, but it is DEFINITELY cost effective and if your company isn't more than 10 employees, DEFINITELY gets the job done. I haven't seen any noticeable upgrades in 4 years, so I'm not sure how actively they are looking to improve it, but at the same time, it is very flexible.

Pros

Anything you can throw at it, it can do. Integrates with Zapier for most other software. Make it an all in one software for everything, not just a singular function (where we messed up).

Cons

It is not natively supported by a lot of other vendors so without Zapier or an expensive developer, you are either ALL IN with Podio or you may have issues growing and scaling. We didn't run into these until we were really big and not being able to automate some of our processes with other software's bottlenecked us.

Giorgi
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/6/2018

Worth the money you pay!

Pros

Podio has been a huge help for the project management purposes as the platform offers highly customizable and flexible settings to adapt even the internal user interface to the requirements/characteristics of the project. What's more, the functionality and the adaption to the external apps as well as the useful add-ons give the platform more functionality that saves a lot of time and effort searching for those in another system.
For the smaller organizations, you can start with free plan/trial, however, if you want to take it seriously and benefit fully, I'd advise going for the paid versions.

Cons

There are few cons of the system. Sometimes it seems to be lagging and it's hard to determine whether it's due to the load it puts on the browser and the computer lags or the system as well as it's cloud-based.
What's more, for the new users, due to extended functionalities after some time of customization, it's hard to be easily acquired.

Abbas
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 19/9/2017

I am an early adopter, and love love Podio's clean-canvas approach to app building!

Pros

- That it is clean-canvas and you can set up basically any object, process, structure or workflow you need
- The recent calculation field javascript functions are a life-saver!
- I have been using Podio since its very early days (back when you could only add, subtract or multiple two fields at a time). It still had so much value for our process as a services company that wants to track what our consultants are billing.
- Task management settings are excellent (even if i don't use it as much as i should, adding, assigning and tracking tasks is a breeze)

Cons

- Being an app intended geeks, it feels like it would be hard to set up initially
- Has limited app permissions (for e.g. field-based permissions for different user types is needed for any level of process above basic.

Verified Reviewer
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 23/5/2019

Podio - very versatile and can get crazy with customizations

I use it for my real estate business and run my whole business on it. I have created complex workflows that automate just about everything. It's a huge timesaver. I organize all my contacts, tasks, documents...everything.

Pros

Ease of use - if you are in a common business industry then you can easily find ready-made apps that fit your business practice.
Customizable - you can easily modify existing apps and create your own to fit any business need.
Automation - you can automate almost any task using Globiflow. If you know PHP you can go even further without using Globiflow.

Cons

Reporting - reporting on your data is very limited and not very customizable. This is a major Con. If you want robust reporting then you have to download your data and view it with another tool. Podio's reporting capabilities are very basic.

Verified Reviewer
  • Industry: Renewables & Environment
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
2
Ease of Use
2
Customer Support
N/A

4
Reviewed on 6/7/2021

Overall - Decent CRM software, definitely needs some more competitive enhancements to stay...

Overall- this is the main CRM software my company uses. It was sink or swim for me. I did a lot of research while home (after work). It should be easily adapted to new employees , in my opinion. Even now, 2 years later, I still struggle at times , figuring out the available functions, etc.

Pros

I like the ability to upload as many docs as needed for the project/customer. All departments (in my workplace) can view what is going on with the project. It keeps the project organized and allows as many details as needed.

Cons

Podio to me, isn't user friendly. It took quite some time to learn the quirks and how to maneuver through the different pages for the project. Definitely could use some enhancements.

Ashley
  • Used for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 27/6/2018

Terrible software and the most frustrating, ridiculous customer support experience I've ever...

Pros

It was suggested to me by a friend, but I hated just about everything about it - it was frustratingly complicated and overly difficult to use.

Cons

After purchasing a subscription, I found the software to be overly complicated, so I cancelled my account. However I continued to be billed for the next 2 months. I began contacting them about those charges, asking for a refund. While communicating with their "support", they stated they do not provide refunds, and refused to do anything. So I filed a dispute with my credit card company for the 2 charges. The CC company found in my favor and refunded both charges back to me. As soon as that happened, it must have marked the invoices as "unpaid" in Podio's system, and they began sending them to me again on a daily basis asking for payment. I resumed communication with them, asking for them to close out my account, close out the pending invoice and stop sending me emails. They responded to every ticket stating that they don't process refunds. I wasn't asking for a refund, I had already been refunded by my CC company. I was asking them to stop emailing me about the invoice that had already been decided in my favor. Finally I get an email stating my account was closed and I wouldn't get anymore emails. 5 days later, the emailed invoices resumed - this time being sent to not one, but TWO of my email addresses. The lengths they will go to, to harass a customer over a bill is asinine. It has been four months and the issue is still not resolved, and I continue to receive daily emails about my "outstanding" invoice.

Response from Cloud Software Group

Hi Ashley,

We are sorry to hear about this experience with billing and customer service. Thanks for sharing! We will do our best to improve this going forward.

Podio team / Citrix

Replied 24/7/2018
L.C.
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
4
Ease of Use
2
Customer Support
1

4
Reviewed on 1/9/2016

Customer Support and Billing Horrible!

Podio customer service and billing is horrible! I am so angry that I upgraded to the $24 per month plan and was charged $244.56! The invoice and payment receipt came in at the same time without giving any notice that the $24 plan that I signed up for was now up to over $200.
The customer chat said I could request a phone call to get the issue resolved, however, no one ever called. The email resolution department was NO help! All they could say was it would be corrected on the next billing cycle. I need it corrected Now! Had I wanted to spend that much per month I would have signed up for the 5 person $120 per month plan.
No phone support to assist customers and extremely disappointing customer service.

Pros

I like the program but not for $250 per month when I am the only person in my organization

Cons

NO PHONE SUPPORT! Although they tell you that you may request phone contact if you have a billing problem. There is No phone support.

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/2/2018

One of our favourites

It's highly flexible and easy to use, saves us time.

Pros

* Podio is such a flexible solution. It's the only system I'd ever come across that let you design your system around your business, instead of them forcing your business to fit their system.
* Really easy to use
* Can track/store multiple types of data so is flexible to be used in various areas of the business.

Cons

* Importing bulk changes isn't as easy as it could be
* Advanced workflows require a higher package, so you're limited with the lower end packages in terms of automation, without using a third party service like Zapier.

Sela
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 24/8/2019

Love it

Great. Customer service is hit or miss though. Either they go above and beyond and answer super quick or they suck, don’t get back to you and tell you to do something that has nothing to do with your issue

Pros

Super easy to use and super easy to set up to work the way your company needs it to work. I also am in love with the project sharing abilities so that others can follow one or all projects free of charge!

Cons

The app sucks. The desktop version is better but the app still works when you’re out and about. It’s just not as organized

Response from Cloud Software Group

Thanks for sharing your experience Sela!

We'll do our best to make every interaction better for you in Support in the future.

We have recently scaled up our team and striving for the best support experience overall.

/Sara - Product Manager

Replied 26/8/2019
Kristen
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/10/2019

Online Business Community Sharing

My experience with Podio has been very positive. If I have a question, I can pose it on Podio and typically someone has an answer because they've experienced the situation, or thought of a solution to my concern/problem. It's like a giant, interactive, messaging, bulletin-board where professionals share information.

Pros

Podio allows me to connect with colleagues in the same field across the country. We can share resources, ideas, post articles and forms, etc. I'm fairly new to my position, so this software has been a great tool in helping me connect with colleagues and educational and training materials, etc. I love that I can find a ton of resources and don't have to recreate the wheel.

Cons

What I like least about Podio is that I don't seem to have all of the individual's whom I've been in contact with contact information-I have to request their phone number. email, etc.

Matt
  • Industry: Graphic Design
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 16/2/2021

Keeps our Department Running Smoothly

Podio is the glue that keeps our team together, managing and saving hundreds of projects.

Pros

I like the vast amount of features present in Podio. We use it to manage multiple teams that may be collaborating on jobs. Uploading files, collaborating, and tracking time are all things I do all the time.

Cons

The only issue I have is that arranging some of the view options is a little bit clunky. It's hard to fault Podio too much for that though, as they present you with a very large amount of customizability options.

catie
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 9/7/2019

Beware Before You Upgrade

Pros

Customizable organization. Love that I have archives of projects.

Cons

I upgraded in error. When I asked for assistance that very moment, I was told I would be prorated. No one at Podio can be bothered to have an actual phone conversation with me. I clearly was confused when upgrading. It would only allow me to do so with 3 employees [you pay for each employee] I figured out how to remove the employees since only myself uses the program and once I did so I was told, "Yeah, you'll see that refund in a year." really? Horrible customer care. Feel like I was tricked into spending more than our company actually uses- Looking for an alternative to Podio.

318 reviews