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description: Review of Confluence Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Confluence | Reviews, Pricing & Demos - SoftwareAdvice IE
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# Confluence

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> Confluence is the AI-based collaborative workspace designed to help teams create, organize, and leverage information. In today’s fast-paced work environment, organizations are overwhelmed by disconnected tools and scattered content, making it difficult for teams to find what they need and make informed decisions. Confluence addresses this challenge by serving as a central hub where knowledge is not only captured but actively powers work across the company.&#10;&#10;With Confluence, teams can create and share content in a variety of formats, including pages, live documents, whiteboards, and databases, enabling seamless collaboration throughout the entire lifecycle of work. The platform’s open-by-default approach breaks down silos, ensuring that information flows freely and is accessible to everyone who needs it, while still allowing for security controls where necessary.&#10;&#10;Confluence enables managers to proactively surface relevant knowledge through advanced search and AI-driven recommendations. Teams can stay ahead of the curve, uncover insights, and make smarter decisions. Deep integrations with tools, such as Jira and Loom, as well as a rich ecosystem of third-party apps, connect knowledge directly to the work teams are doing, reducing context switching and streamlining workflows.&#10;&#10;Automations and AI agents further enhance productivity by minimizing repetitive tasks and scaling knowledge sharing across the organization. Whether brainstorming on a whiteboard, documenting a project, or aligning work to company goals, Confluence brings teams together to create, iterate, and drive impact.
> 
> Verdict: Rated **4.5/5** by 3663 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 3663 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Atlassian
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$5.42
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Confluence offers flexible pricing.&#10;$0 for teams up to 10&#10;Standard: $5.16 per user/month&#10;Premium: $9.73 per user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Korean, Portuguese, Russian, Spanish
- **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Assignment Management
- Audio File Management
- Audit Trail
- Blogs
- Brainstorming
- Brand Guidelines
- Calendar Management
- Catalog Management
- Change Management
- Checklists
- Collaboration Tools
- Commenting/Notes
- Communication Management

## Integrations (22 total)

- Balsamiq
- Bitbucket
- Docusign
- Evernote Teams
- GitHub
- Gliffy
- Google Calendar
- Google Drive
- Google Maps
- Google Workspace
- JIRA Service Management
- JXL
- Jira
- Lucidchart
- Microsoft OneNote

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Project Management Software](https://www.softwareadvice.ie/directory/4430/project-management/software)

## Related Categories

- [Enterprise Content Management Software](https://www.softwareadvice.ie/directory/3485/enterprise-content-management-system/software)
- [Knowledge Management Software](https://www.softwareadvice.ie/directory/1884/knowledge-management/software)
- [Document Management Software](https://www.softwareadvice.ie/directory/722/document-management/software)
- [Records Management Software](https://www.softwareadvice.ie/directory/1859/records-management/software)
- [Business Management Software](https://www.softwareadvice.ie/directory/4371/business-management/software)

## Alternatives

1. [Google Drive](https://www.softwareadvice.ie/software/105807/google-drive) — 4.8/5 (28430 reviews)
2. [Google Workspace](https://www.softwareadvice.ie/software/344998/google-workspace) — 4.7/5 (17484 reviews)
3. [OneDrive](https://www.softwareadvice.ie/software/23542/onedrive) — 4.5/5 (12627 reviews)
4. [Microsoft 365](https://www.softwareadvice.ie/software/397757/office-365) — 4.6/5 (14038 reviews)
5. [Microsoft SharePoint](https://www.softwareadvice.ie/software/397825/microsoft-sharepoint) — 4.4/5 (5413 reviews)

## Reviews

### "Still a great tool to use\!" — 5.0/5

> **Clemen** | *21 March 2026* | Animation | Recommendation rating: 10.0/10
> 
> **Pros**: Still a great tool to get everyone on board to take notes and share notes about their workflow and process
> 
> **Cons**: Can sometimes get a little too messy, may need more tools to help employees with their formatting of entries
> 
> Overall it is still one of the best tools to use these days. I would recommend to anyone who needs a wiki page for their office

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### "Powerful Knowledge Sharing Tool" — 5.0/5

> **Eric** | *21 January 2026* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Confluence is one of the most user-friendly content sharing tools.  The flexibility of workspaces allows for organizations to build a user-friendly network of documentation.  It's best feature though, is the integration with Jira.  It simplifies the sharing of knowledge bases.
> 
> **Cons**: The learning curve for permissions management can be arduous, especially when managing external accesses.
> 
> Confluence is a powerful tool that all organizations should leverage to maximize the knowledge sharing potential.

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### "Faster pages load, AI integration makes it easier" — 5.0/5

> **Vincent** | *20 March 2026* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: Confluence is loading faster than it was before especially when editing and saving a page, the addition of AI make it easier to search.
> 
> **Cons**: Maybe the AI is a bit too much everywhere, I understand that it gives a better user experience when sesrching but we don’t need it everywhere.
> 
> Better than ever because when you do a search, AI help you pinpoint the best results. It seems that is bow faster than it was.

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### "Once ahead of the curve, now falling behind" — 3.0/5

> **Philipp** | *26 January 2026* | Computer Software | Recommendation rating: 4.0/10
> 
> **Pros**: It is useful that it sits in the same ecosystem as Jira. It is intuitive to format groups of pages and pages. User restrictions are easy to manage with confidence.
> 
> **Cons**: The team is impossible to relay feedback to, they are driven by an internal roadmap and do not consider the market or product performance. The company has been heavily leaning into AI, and has produced a lot of bloat as a result of this. This makes the product harder to use.
> 
> Confluence was once well ahead of the curve in terms of document management, editing and sharing. Over the last few years, this has stagnated. There are outstanding core features to be polished, but the company has leaned too heavily into generative AI.

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### "Collinson is a power user of Confluence" — 5.0/5

> **Faz** | *13 January 2026* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10
> 
> **Pros**: For us at Collinson, Confluence has become a staple due to a number of reasons. Firstly it's super easy to use and understand and then some of the features and how they have improved over time has been great for us.
> 
> **Cons**: I don't think it's the cheapest software in terms of what it does it's got a a lot of value but for teams which are large it can become costly.
> 
> Overall we love it, we use it a lot in our product a tech teams we've found that the customer support is super responsive in getting back to us regarding any software issues which we may have which have been very few.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/430492/confluence)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/430492/confluence> |
| en | <https://www.softwareadvice.com/project-management/confluence-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/430492/confluence> |
| en-GB | <https://www.softwareadvice.co.uk/software/430492/confluence> |
| en-IE | <https://www.softwareadvice.ie/software/430492/confluence> |
| en-NZ | <https://www.softwareadvice.co.nz/software/430492/confluence> |
| fr | <https://www.softwareadvice.fr/software/430492/confluence> |

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