Dayforce HCM Reviews

Pros

Flexibility coupled with cutting edge technology is allowing me to produce reporting and analytics our firm never thought was possible. At the same time, I am replacing all my manual processes with streamlined automation saving time and money. Finally, I am greatly increasing our professional culture in and outside the firm. My firm will never outgrow this solution. Love, Love, LOVE my Dayforce!

Cons

The only opportunity I see is the space between go live and what come next. With so much training material available, it hard to figure out a succinct plan for turning on the rest of the solution. A clear cut plan or guided track to bring you through the videos and then the correct guide would be helpful. I end up bouncing from guide to dig and guide and watching a video a couple of times to get things rolling.

Pros

I liked this software because of how accurate it keeps the time of each employee and how I can incorporate these numbers into my scheduling so that I am not understaffed or over budget.

Cons

I really believe there are quite a few feature on this software that are completely redundant and repetitive.

Pros

Dayforce HCM is a comprehensive human resource management solution that efficiently manages employee-related processes, from payroll to workforce planning to talent management. This software offers many advanced features that simplify administrative tasks for HR professionals, saving time and reducing costs.One of the most impressive features of Dayforce HCM is workforce scheduling. This feature helps plan employee schedules based on business needs, taking into account employee skills, preferences, and constraints. Workforce planning is also integrated with payroll, which automatically calculates working hours and costs.Dayforce HCM is also highly customizable, allowing businesses to configure the software to their specific needs. The reports generated by Dayforce HCM are also very detailed, providing valuable information for making informed decisions.In sum, Dayforce HCM is a complete and innovative human resources management software that offers a wide range of features to help companies optimize their personnel management and improve their efficiency.

Cons

Although Dayforce HCM is a complete and powerful human resources management software, it may have some disadvantages for some companies. Here are some things to consider:First, the cost of Dayforce HCM can be high for some small businesses, which may make it inaccessible to some businesses with tight budgets.Additionally, some companies may find that setting up Dayforce HCM is complex and may require extensive training for employees responsible for implementing and managing it.Finally, some features of Dayforce HCM may not meet the specific needs of some businesses, which may make using the software less convenient for those businesses.In sum, Dayforce HCM is a complete and powerful human resources management software, but its cost, complexity and customization can present challenges for some companies. Before choosing Dayforce HCM, it's important to consider your specific business needs and make sure this software will meet those needs.

Pros

Dayforce is a great platform for many HR related purposes. You can track/assign employee hours and shifts, monitor and approve time off requests, and calculate payroll. In addition, it allows employees to monitor/track their benefits, retrieve pay sheets, change direct deposit information and more.

Cons

Compared to other software that is payroll only, Dayforce is a little clunky. It takes too many clicks to do simple things like adjusting time clocks, approving payroll, and using it as both a team manager AND an employee. Certain features, such as a manager adding a time off request for an employee, requires Silverlight, so we can only do that with Internet Explorer and no other browser.

Pros

Employees and management can access anytime anywhere!

Cons

Price, great features are available, but all come at an added cost.

Alternatives Considered

Payworks

Reasons for Choosing Dayforce HCM

More features

Switched From

Powerpay

Reasons for Switching to Dayforce HCM

Better features

Pros

The company I worked for moved from ADP to Dayforce for Payroll and it was an easy transition and the mobile app was great.

Cons

I didn't have any issues with this software while using it on my PC or mobile device.

Pros

I like the efficiency. It saves time and money running the business.

Cons

I enjoy all of what the product has to offer.

Pros

easyness and how everything just tie in together.

Cons

reporting and how we can not really control all aspect of it.

Pros

The main page was easy to navigate and use. I was able to get to everything I needed without searching endlessly on a busy screen. I appreciated the time of functionality as well as the benefits administration functionality. It was all super easy to work through.

Cons

I did not like the performance management system set up. It was not set up in a user friendly way. I also didn't like the rating system wasn't well explained - for example, meets expectations vs meets expectations beyond.

Pros

What I liked most was having mobile access to submit and approve timecards for staff on the go! Much needed in a busy environment!

Cons

What I liked least is, sometimes the application would glitch, and I would have to resubmit my time or other times for them.

Pros

EVERYTHING!!!!! I love how simple it is to use, straight-forward, I so rarely have to call for issues and when I do need customer support they have all the answers quickly and efficiently.

Cons

Nothing I absolutely love this software for Payroll.

Pros

Flexibility, customer support, sales team, leadership

Cons

Complexity. The software is so powerful that it becomes quite confusing .

Alternatives Considered

UKG Pro

Reasons for Choosing Dayforce HCM

We were at the lowest version and forced to upgrade or change and we decided to leave

Switched From

ADP Workforce Now

Reasons for Switching to Dayforce HCM

The company history and background

Pros

The system is easy for us to use. We have not had any issues with our processes.

Cons

Report Building is not as robust as we would like.

Alternatives Considered

Oracle PeopleSoft

Reasons for Choosing Dayforce HCM

Contract running out and wanted something different.

Switched From

Oracle PeopleSoft

Reasons for Switching to Dayforce HCM

We preferred this cloud version

Pros

I use the recruiting module a lot and I really like it. I love the talent management pool and how easy it is to use and send resumes. The talent pool keeps me organized as well,

Cons

Nothing really. Sometimes it lags in the recruiting module but otherwise I love it,

Pros

The system has lots of flexibility and functionality - unfortunately our implementation did not go very well (we are still working on it over a year after going live) so I don't believe we are using the system to its full capacity. The user experience is really friendly. Our current employees and onboarding employees like the system.

Cons

It seems that the implementation team wants to cut you off long before the system is running as expected. It's wonderful that Ceridian is working on so many great, new, cutting-edge options but our users (PR/HRAdmins, Managers) just want the current functionality to work properly. We are still submitting lots of tickets to support on a weekly basis and we have found the quality of support to be herky-jerky. Some of the reps are really good and others seem to just want to get the case off their plate without full resolution of the issue.

Pros

I worked with Dayforce from Ceridian for over 2 years. It was difficult to implement it but what is good with this system is how EVERYTHING is centralized, employee information, payroll, timesheet, time off request, onboarding, etc. This is GREAT, it saves time. They do have FEW but VERY competent technical support specialist that we can rely on but unfortunately, not all of them are able to support you properly.

Cons

The problems with Dayforce are that EVERYTIME you want to do a modification (vacation calculation per example) it cost you money. Every time they do a modification based on what you asked, it will impact something else (since everything is centralized) and most of the time, their customer support team are not specialized enough to know what changes impacts what. It is VERY painful working with their team sometimes as a problem solved creates another issue where most of the time you still need to pay extra money to solve it.

Alternatives Considered

ADP Workforce Now

Pros

A lot of features are easy to adapt and there is less of a learning curve. The software can be used for a host of HR functions from payroll to recruitment, LMS, performance management and more.

Cons

The system has a vast number of features and one needs to rely on a consultant for customization. Advanced knowledge of software engineering is necessary while creating reports or XML forms.

Alternatives Considered

Dynamics 365

Switched From

Workday HCM

Pros

• Our team members are excited about the user friendliness of the program,
• Great to have accessibility from their mobile devices and the functions that empower them to submit requests & changes electronically.
• Managers have raved about being able to schedule within labor guidelines and team member availability.
• Time Off requests are easier to track, schedule, approve/decline.
• Personal Action Form items that require approval are now electronic, which has smoothed out our process.
• We have seen a decrease in the amount of paperwork that was being processed & tracked, we have seen an increase in managerial productivity,
• We have seen a time savings in our payroll processing and an improvement in our reporting capabilities.

Cons

Implementation might drive you crazy, but your team will be elated & productivity improved. It would have been helpful to know more about what was required & expected for implementation so we could have made better decisions with assigning responsibilities during the implementation process.

Pros

This product attempts to gather all HR themed items in one location. That is beneficial. Timesheets, schedules, pay stubs, benefits, etc.

Cons

Much of the software appears outdated. Organization is at a minimal, it's like they kept adding things and never organized it well. Locations for certain aspects are all over the place, and rarely makes sense where to find. Forms are not very clear. Training videos are outdated and show clearly older versions of the software. Work Schedules for my employees are never correct, I then correct it, but it keeps going back to incorrect schedule data, so I just ignore it and figure my employees know when they are working. For my employees, the clock-in, clock-out time sheets are horrible, it shows them nothing in regards to when they clocked in, when they clocked out, and how about a running total for hours for the week?...forget about it. From a manager stand-point, viewing my employees time sheets isn't good, as it doesn't total worked hours from time off hours to holiday hours, etc....so I always have to manually add up their hours to make sure correct. Lots of time wasted...

Pros

The ability to customize the product to fit our unique business challenges. This was very important to us given we work in a very complex environment. Ceridian was able to make software changes that allowed us to accomplish the specific tasks we needed in order to effectively manage our business.

Cons

The thing I like least about the software are some of the compatibility issues. The recruitment module is unable to accept formatting from Microsoft word which means we need to change the format of job descriptions before they can be posted.

Pros

I enjoy that this system is constantly evolving and improving their features and services. They listen to customer feedback and work to add improvements with each release.

Cons

Unfortunately, the hand-off between Implementation and Support can be difficult, especially if you were not on the team to implement the product. Additionally, the added cost to fix issues stemming from implementation can be incredibly frustrating, especially for a not-for-profit client. We have to debate whether the cost is worth the advancement or if we should continue utilizing manual work-arounds. That's a terrible place to be in when attempting to improve HR processes. Additionally, if you are not knowledgeable in technological terminology, it can be very difficult to "speak the same language" as the Support Team and this can lead to communication break-downs.

Pros

Get one report across countries. Single platform us, and was able to help keep us in compliance

Cons

There is no roll total feature for multiple checks

Alternatives Considered

UKG Pro

Reasons for Choosing Dayforce HCM

Not in compliance

Switched From

ADP Workforce Now

Reasons for Switching to Dayforce HCM

Single Platform

Pros

reports should be able to put numbers in two decimal places
managers should be able to edit schedules on the same screen as timesheets

Cons

reports - creating
employee change report - runs be change date not date range of change.

Alternatives Considered

UKG Pro

Reasons for Choosing Dayforce HCM

Management decision

Switched From

ADP Workforce Now

Reasons for Switching to Dayforce HCM

Manager decision

Pros

Flexibility! Dayforce is easily customizable to accommodate our business needs as they change. As we continue to add modules, our processes increasingly become more efficient, effective and accurate.
Simultaneously and seamlessly the system streamlines all of the data, whether it's HR or Payroll, in a functional manner. We've reduced the time to process payroll by 70%!

We appreciate the partnership with Ceridian, a relationship that has lasted over 29 years!

Cons

I would like to see quarterly regional meetings to meet other Ceridian/Dayforce clients, gain insights and share ideas. The only time I get an opportunity to meet and collaborate with other users is during Insights and I seem to always miss the opportunity to meet other users.

I would like to see a price break for non-profit companies. It's important to retain our services but we are limited in the dollars we spend annually.

Pros

Accurate in reporting, easy to run simple reports, automatically to do retro pay, can automatically calculate pay checks without manually changing any. Fields

Cons

WFM reporting not that accurate if there is no pay in timesheet, no show in employee attendance, no records can be found in report with WFM

Alternatives Considered

UKG Ready and Oracle Database

Reasons for Switching to Dayforce HCM

Used Ceridian Payroll web before