--- description: Review of Chorus Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Chorus | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Ecommerce CRM Software](/directory/3634/ecommerce/software) > [Chorus](/software/472686/Chorus) # Chorus Canonical: https://www.softwareadvice.ie/software/472686/Chorus Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/472686/Chorus?page=2) > Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software, data, and intelligence for more than 20,000 companies worldwide. Founded in 2015, Chorus’ Conversation Intelligence Platform identifies and helps revenue teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice of the customer across the entire organization. Customers like Zoom, Mavenlink, Qualtrics, Adobe, TripActions, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-100%. > > Verdict: Rated **4.5/5** by 67 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 67 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ZoomInfo - **Location**: Vancouver, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$100.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Chorus for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Finland, France, Germany, Ireland, Netherlands, New Zealand, Singapore, Sweden, Switzerland, United Kingdom, United States ## Features - Activity Dashboard - Activity Tracking - Archiving & Retention - Auto-Dialer - CRM - Call Monitoring - Call Recording - Call Reporting - Call Tagging - Call Tracking - Categorisation/Grouping - Collaboration Tools - Commenting/Notes - Conversation Intelligence - Dashboard - Email Management - Event Triggered Actions - Feedback Management - File Transfer - Forecasting ## Integrations (10 total) - ClearSlide - Five9 - GoTo Meeting - Google Workspace - Microsoft Outlook - Outreach - Salesforce Sales Cloud - Slack - Webex Suite - Zoom Workplace ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Ecommerce CRM Software](https://www.softwareadvice.ie/directory/3634/ecommerce/software) ## Related Categories - [Ecommerce CRM Software](https://www.softwareadvice.ie/directory/3634/ecommerce/software) - [Inside Sales Software](https://www.softwareadvice.ie/directory/3602/inside-sales/software) - [Sales Coaching Software](https://www.softwareadvice.ie/directory/4369/sales-coaching/software) - [CRM Apps](https://www.softwareadvice.ie/directory/1491/mobile-crm/software) - [Sales Enablement Software](https://www.softwareadvice.ie/directory/595/sales-enablement/software) ## Alternatives 1. [Convin](https://www.softwareadvice.ie/software/404632/convin) — 4.9/5 (232 reviews) 2. [Fathom](https://www.softwareadvice.ie/software/423207/fathom) — 5.0/5 (807 reviews) 3. [Substrata Q](https://www.softwareadvice.ie/software/245729/substrata-scip) — 4.9/5 (163 reviews) 4. [Gong.io](https://www.softwareadvice.ie/software/75783/gong) — 4.8/5 (560 reviews) 5. [SalesLoft](https://www.softwareadvice.ie/software/169741/salesloft) — 4.3/5 (231 reviews) ## Reviews ### "Chorus helps me improve my skills everyday." — 5.0/5 > **Colby** | *4 September 2018* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: It is easy to use and they give very valuable insights and analytics into your calls to help you self evalutate and improve. > > **Cons**: Doesn't integrate with Google Hangouts very well. ----- ### "Used to be very good…" — 5.0/5 > **Verified Reviewer** | *22 October 2022* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: Product was solid and it was a great company, until recently… > > **Cons**: Were acquired by Zoominfo. Alongside with that, came high pressure sales tactics and opaque pricing. ----- ### "Chorus" — 2.0/5 > **Elena** | *26 April 2022* | Sports | Recommendation rating: 5.0/10 > > **Pros**: Ability to recall information from a call or demo with clients from a week to however far back is a benefit to all users. > > **Cons**: Very "big brother" feeling with the ability for management to join calls... lots of incorrect habits created by managers without the proper "heads up" given to the rep. Limit the amount of feedback that is notified to the rep - review as many calls but limit the amount of emails/notifications sent about the review, unless stated by the reviewer. ----- ### "Great for recording calls and sharing moments" — 5.0/5 > **Verified Reviewer** | *14 September 2018* | Internet | Recommendation rating: 9.0/10 > > **Pros**: I love that it records my calls and shows me the themes that came up during our call. This allows me to easily identify the moments in my call that are relevant to share with my team, and then I can clip those moments and share them via Slack. > > **Cons**: The transcripts are just plain wrong. Like 75% of the words written are not the words we said. I know text to speech is tricky. They do, pretty much always, capture the trigger words for themes that we established on setting it up, though: "Next Steps", names of competitors, names of projects, etc. > > Our Sales Team uses it a lot for coaching and mentoring. Customer Success (my team) mostly uses it for sharing feedback themes with our Product Team. ----- ### "Incredibly useful tool for learning as an early sales professional" — 5.0/5 > **Verified Reviewer** | *27 July 2021* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: I loved Chorus because I was able to review deals that I wasn't involved with as a learning opportunity > > **Cons**: The mobile app wasn't great; the interface was hard to navigate > > the features were great, the interface and insights aren't as good as gong ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/472686/Chorus?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/472686/Chorus) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data