User Reviews Overview

About QuickBooks Online Advanced

QuickBooks Online Advanced is a cloud-based accounting solution that helps small to large enterprises manage expenses, projects, invoices and more. It comes with a centralized dashboard, which enables users to gain insights into...

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Feature ratings

Value for Money
4.2
Features
4.3
Ease of Use
4.3
Customer Support
4.0

Browse QuickBooks Online Advanced Reviews

828 of 829 reviews
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Kavindu Githsara
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/1/2023

Streamlining Your Finances with QuickBooks Online Advanced

Overall, QuickBooks Online Advanced has been a valuable tool for our business. The user-friendly interface and automatic data backups have made it easy to use and the advanced reporting and inventory management features have provided valuable insights into our financial performance. While there are some limitations, such as limited customization options and higher cost, the benefits of this software outweigh the cons for our business.

Pros

As a user of QuickBooks Online Advanced, I have found it to be a reliable and user-friendly accounting software for our business. One of the biggest advantages of this software is the user-friendly interface that makes it easy to navigate. This has been a huge time-saver for my team, as we don't have to spend hours trying to figure out how to use the software. Another great feature of QuickBooks Online Advanced is the automatic data backups. Not only that, but also the advanced reporting and inventory management features have also been a great asset to our business, allowing us to track our inventory in real-time and generate detailed reports on our financial performance.

Cons

One of the downsides of QuickBooks Online Advanced is the limited customization options for invoices and purchase orders.

Michael
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 19/5/2023

For an SMB there are few better accounting software packages.

Overall, very positive. I consider it essential but some ability to add certain modules without having to increase costs by 100% would be nice.

Pros

It's easy to use and learn. It integrates with many banks making it simple to reconcile.

Cons

Reporting needs to add more charts and graphs and the dashboard needs more widgets and customization. You get good reports at our level, but to get graphical charts you have to upgrade to the next levels which is more than 100% increase in costs. Also, modules they include are rendered useless with out others. Example: inventory. It's a great tool, but without the ability to have a role for jus tan inventory manager without doubling my costs to upgrade means I can't use it.

Gary
  • Industry: Chemicals
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
4
Customer Support
3

3
Reviewed on 11/12/2019

Adequate for simple product businesses

We run our business on it and have to work around all the limitations, it gets the job done, but we spend a lot of time having to use excel outside the product to get things completed. It is getting better but so slowly we have considered moving to another online software package.

Pros

QBO is an easy to use intuitive accounting software package with generally reliable online access. It has the basic accounting features that you would expect for a small business, but lacks the detailed features necessary for a bundled product business (one where your product is composed of Bill of Materials and you need to track the details on the sub components - think of gift baskets with 10 items in it, and the basket has a single SKU.) QBO has been improving in many ways and priority circle is a welcome addition to getting support.

Cons

The Reporting is really poor, you cannot simply build a report using any fields there are significant limitations of what fields you can include in a report. For instance you cannot write a report with customer and invoice information in it. IE. What customers have bought what products and when - this can't be done you need to export all the data and then do your own intersection to answer that question.

There is really limited inventory tracking - as long as you stock and sell individual wigets your are ok, but if you sell bundles you are screwed. We have to do all inventory tracking outside of QBO because it is so lacking.

You can't not do line item discounts.

You cannot have negative product line items ( like volume discounts or returns, etc.)

There are so many basic features in QBO Desktop that are totally lacking in the online version.

Top QuickBooks Online Advanced Alternatives

Caseware Corporation Tax

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Microsoft SharePoint

Verified Reviewer
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/2/2023

Revolutionize the Way You Manage Your Finances With QBO

Pros

I love how it is user-friendly and intuitive, making it easy for me to manage my finances without having an extensive background in accounting. Also, I can access my financial information from anywhere, at any time, as long as there is an internet connection.

Cons

There is nothing I liked least about QBOA.

Alternatives Considered

FreshBooks

Reasons for Switching to QuickBooks Online Advanced

Because Quickbooks Online Advance offers a wide range of features, including invoicing, expense tracking, and reporting, allowing me to manage all aspects of my company's finances in one place.
Ekin
  • Industry: Warehousing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 30/5/2023

Standart Software for Accounting

It is the software our business is running on. We are happy using it.

Pros

It is very widely used in Canada and with other suppliers, so it is easy to integrate. You can do multiple things as invoicing, financing, inventory management, payments, estimates etc. And the best part is it works on the cloud, so you can work from anywhere and from any device you like.

Cons

No option to edit multiple items at same time. If you want to change only one letter of 100 product’s name you have to edit all of them 1 by 1. Also in search bar it finds only if you write in correct order. It would be nice to find product with writing any part of it’s name.

Simon
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
2
Customer Support
1

3
Reviewed on 12/4/2022

The road to hell is paved with good intention

Overall, if the execution of Quickbook online would have been as good as the idea, its probably the software we would be using, but the execution is to me really terrible and we feel that the customers support really do the least to help out.

Pros

What Iiked the most about the software is the idea of having everything under one software, Quickbook is a great ¨idea¨

Cons

We had such terrible experience with customer support. It was hard to talk to anyone and when we did they never tried to understand our situation or context. It was an experience we wish we never had. Also once you start to use all the capability of the software you start to find all kind of limitation. We are also very disappointed that our business was not eligible to use the integrated payment processing module inside the invoice, this is the main reason we went back to our previous accounting software, Wave.

Alternatives Considered

FreshBooks and Sage 50cloud Accounting

Reasons for Choosing QuickBooks Online Advanced

Because we wanted to take advantage of Quickbook Online advanced features.

Switched From

Wave Accounting

Reasons for Switching to QuickBooks Online Advanced

Because its the one that the accountant prefer the most here in the province of Quebec and the one that on paper seems to offer the most.
Mohamed
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/5/2023

Game changer, sound way to keep your books

It has been a great help to our small company. Relatively cheap option .

Pros

We started using quickbooks after a long search for a bookkeeper and it has definitely helped us keeping the books tidy. We were able to share with a bookkeeper and tracking expenses is very easy.

Cons

Sometimes creating expenses categories is confusing. We have been using quickbooks online and sometimes it is confusing to navigate. If there was a tab to see recent transection without going through a lot of steps will be helpful

Lela
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/5/2023

Quickbooks

Fantastic, this was a program I was intimated by at first but now I absolutely love it! User friendly and a great program.

Pros

I absolutely love Quickbooks because of the ease of use for new people learning it. It's terrific!

Cons

There's nothing that we use for our law firm that I dislike about Quickbooks.

Mechade
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
3

5
Reviewed on 7/4/2023

Mechade's Quickbook Online Advance Review

Pros

Quickbooks online advanced is great in many way here is few : invoicing on site from my phone, customer payment reminders. In the event that your device is stolen you can restore all you information and continue where you left off with the cloud storage backup. Its just fast.

Cons

Transitioning from desktop to online the layout is a bit challenging especially for contractor accounting Its kind of expensive to run for a micro - small business

Alternatives Considered

QuickBooks Payroll
Jenai
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 26/5/2023

Great inexpensive solution for simple accounting

Pros

I like that quickbooks creates and sends links to customers for invoices. No more mailing!Also, connecting quickbooks to your business bank account allows for expenses to come through the financials that way, which saves a lot of time entering.

Cons

The financials statements can be a bit confusing. Also, creating new accounts can be challenging and some "quickbooks" accounts cannot be deleted.

Kyle
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 11/12/2019

Ease of use

The chart of accounts feature of QBO is much cleaner than the two previously used accounting softwares. Also the reporting functions are much more user friendly for non-accounting employees trying to find financial information that makes sense to them.

Pros

Everything is very clean, and easy to navigate. The general features of the software are user friendly to all levels of accounting. If you have never used an accounting software before QBO makes it very accessible to find important and valuable information about your finances with relative ease.

Cons

The more in depth features do take a little time to navigate. There are also a lack to "advance" features for some of the functions but it overall fits the bill. There is nothing that is missing that is an absolute need for business function- just more of a "would be nice".

Alternatives Considered

Xero

Reasons for Choosing QuickBooks Online Advanced

Enjoyed the interface better. The template is much easier to navigate and I find the accounting features to make much more sense to me personally.

Switched From

FreshBooks

Reasons for Switching to QuickBooks Online Advanced

Used the other product briefly and made the final decision for QBO after not being able to get in contact with the other company's customer service for multiple days to resolve any issues.
Molly
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 11/12/2019

Best Move My Company Ever Made

The cost for this product is amazing. We have saved $100,000 yr since switching from NetSuite. My team and I honestly prefer QuickBooks for everyday bookkeeping and business operations. For our company the switch was a no-brainer.

Pros

This software is so easy to use and makes training a breeze. A ton of the functionality makes everything more efficient and intuitive. The reporting is awesome and easy to create your own custom reports.

Cons

You cannot have multiple tabs open and you cannot easily create consolidated financials to include multiple instances.

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Choosing QuickBooks Online Advanced

It was too expensive and our organizational structure changed. We no longer saw the benefit for an expensive system with features we never used. The final straw was the fact NetSuite did not support 1099 preparation!

Switched From

NetSuite

Reasons for Switching to QuickBooks Online Advanced

We wanted a cloud based system since we utilize multiple instances. It made it easier to switch back and forth between companies.
Constantine
  • Industry: Maritime
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/1/2023

QuickBooks Online Advanced: An Advanced Accounting Solution

Overall, QuickBooks Online Advanced is a great accounting solution that offers a lot of features to help businesses manage their finances easily. The mobile app is user-friendly and makes it easy to access data anytime and anywhere.

Pros

QuickBooks Online Advanced has a lot of features that make accounting and bookkeeping easier, such as its ability to track income and expenses, reconcile accounts, and generate financial reports. It also has a great mobile app with a friendly user-interface, making it easy to access data on the go.

Cons

QuickBooks Online Advanced can be difficult to navigate for newcomers and lacks some customization options. It also doesn't have a good budgeting feature, which is a must-have for any business.

Alternatives Considered

FreshBooks and Quickbooks Online

Reasons for Switching to QuickBooks Online Advanced

QuickBooks Online Advanced offers superior features to its alternatives, including its ability to track income and expenses, reconcile accounts, and generate financial reports. It also has a great mobile app, allowing users to access their data on the go. Additionally, its integration with other accounting software makes it a great option for businesses that need to manage multiple accounts.
Joe
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
4
Customer Support
N/A

4
Reviewed on 11/12/2019

The Best Option Out There

We were doing all of our accounting manually before and it got to a point where we could not keep up. Now none of our upcoming expenses are a surprise and we know with great accuracy what our financial position is while we are determining if an opportunity is right for us.

Pros

I like that it is universally used so no matter how many different financial professionals from how many different companies I have to deal with they are familiar with the software so there is no learning or teaching curve there.

Cons

The biggest flaw I would say is when a new 3rd party program comes out that works well with my business Quickbooks seems to lag behind in having some kind of integration available. Ideally I would like all my softwares so integrate with Quickbooks so that I can use the full power of the system.

Alternatives Considered

Xero

Reasons for Switching to QuickBooks Online Advanced

Because Xero is new and if it catches on that will take years, Quickbooks is THE accounting software and I feel like it always will be.
Eugene
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/5/2022

QB Online Advanced - A must have for todays business landscape

Overall QuickBooks online advanced is a excellent product without which our business would not run as smoothly I highly recommend this product to any small business.

Pros

It is very easy to use and does not require an enormous amount of training. I especially like being able to integrate directly into our electronic data interchange system as well as our bank. QuickBooks online advanced really brings all of the useful features together to create a platform that helps our business run smoothly.

Cons

Although the help section is very thorough, it is not as easy to navigate. I wish there was an easier way. The graphic user interface could also use a little bit of improvement in terms of placing of features to make them more intuitive.

Alternatives Considered

FreshBooks

Reasons for Switching to QuickBooks Online Advanced

QuickBooks online advanced had significantly more features and more visibility into our business.
Richard
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

4
Reviewed on 11/12/2019

Quickbooks Online for Aircraft Maintenance

Pros

Quickbooks Online allows us to streamline our accounting process as well as inventory tracking. Our customers love to be able to receive estimates and invoices online as well as pay online. With unlimited chart of accounts and excellent reporting features we are able to monitor the pulse of the company daily.

Cons

If you are not an accounting guru, have access to an accountant or you do not understand debits, credits and accounting concepts you are going to feel lost. There is an extreme learning curve for small business owners who go from physical books and spreadsheets to Quickbooks Online. Once you learn everything you will find the software very helpful, but when you first get started odds are, you're going to inadvertently make a big mess of your books until you figure it all out.

Sara
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
5

4
Reviewed on 12/12/2019

Efficient and Insightful

Since switching to QBO Advance our company has not only been able to work efficient and effectively but also pinpoint trouble areas both within our financials and bookkeeping. We have been able to work towards correcting and improving these areas. Overall, we are very happy with our experience thus far with QBO Advanced.

Pros

There are several features we find extremely convenient, including, the ability to directly connect our bank accounts, remote access to our software, and the at a glance profit and loss for projects. We also find the project feature to be the most useful and enjoy the hourly cost rate within projects to be extremely insightful. A final area we find extremely useful is the user permissions feature within QBO Advance; this feature has given us the ability to broaden our users and therefore increase our workflow efficiency without sharing our financial data.

Cons

We have found the payroll add-on to be difficult to work with, specifically, distributing the different pay rates because our employees get paid different wages when working on government jobs as well was when they work overtime. Overtime does not seem to accurately pull from the time cards and pay appropriately for overtime. We also wish more payroll data had transferred when switching from desktop to online.

Kristen
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2019

Great step up from QB desktop

QB Advanced has been a great addition to our workplace. I am the main user and I like the ease of reports and other functions.

Pros

The product is user friendly. It is easy to navigate and find all the features. The tech support are always friendly, fast and always help with any questions I have had.

Cons

There are many features that we do not use, but I'm sure would be helpful to other companies.

Alternatives Considered

Quickbooks Online

Reasons for Choosing QuickBooks Online Advanced

Needed QuickBooks Online for our new company system and chose Advanced to get the most out of the product.
David
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2019

QBO Advanced is underrated

QBO is easy to use and not because it's aimed towards inexperienced users or people who have no accounting background. It can be simple or used in advanced ways.

Pros

The dashboard, cloud-based nature, and layout of the software has been up to date for at least 7 years whereas other general ledger software have stuck with more traditional builds.

Cons

There isn't much I dislike. There are changes that are desired but these are features that other software also do not have.

Alternatives Considered

Blackbaud eTapestry

Reasons for Switching to QuickBooks Online Advanced

It's cheap, we know how to use it well, and I do not feel like I'm settling for less just because of the price
Russell
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
N/A

4
Reviewed on 19/7/2022

Ubiquitous and necessary, but far from perfect

It is a necessary evil.

Pros

Online access is convenient. Most clients are already using it. Easy to get accountant access. Bank feeds are superior to the desktop product. Integrates with many different tools through Zapier. Works with a large array of direct 3rd party add ins.

Cons

It lacks basic and essential features such as reliable backup/restoration of data, month end closing tools, etc. forcing us to pay third parties to make up for what QBO lacks. The receipt capture is too limited and is very poor at matching transactions if it doesn’t automatically recognize a receipt.

The system is extremely nit picky about which type of transaction you are using in the moment. This is not an issue with QB desktop as you can easily enter almost any type of transaction from the register without the need to tell it what you are doing in advance.

The product does not often get substantive improvements and yet the subscription fees are very high and are increasing over time. Pay more, get the same product.

Response from Intuit

We appreciate you taking the time to write your review, Russell.

We want to be sure you're enjoying your time with QuickBooks, and that you're getting the most out of your product. If you have any suggestions about what you think would make QuickBooks better for your business and others, please don't hesitate to send these over for our Developers review using the 'Feedback?' icon in-account.

Also, if you need assistance or run into any issues, please don't hesitate to get in touch with our QuickBooks Technical Support Team by phone or chat using the 'Help (?)' icon > 'Contact Us' right from within your account. We'd be more than happy to take care of you.

-Faith, The QuickBooks Team

Replied 21/7/2022
Charles
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 5/12/2022

Quickbooks Review

Experience has been great and very professional so far!

Pros

I loved how automated my invoices and billing became using quickbooks. I enjoy the professional look and easy use of the platform. It made it also easier to build and make expenses report. The customer service was also really good as I was able to schedule a call within the first 5 min on the website

Cons

Right now, I need a bit more experience on the platform. However, I would say that the price are decent and good for what I am using. Nothing negative to say about the platform.

Alternatives Considered

PayPal, Square Payments, Cash App and Venmo

Reasons for Choosing QuickBooks Online Advanced

Better price and it fit my business more

Switched From

PayPal and PaySimple
Sue
  • Industry: Motion Pictures & Film
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

5
Reviewed on 12/6/2018

My experience with quickbooks has been very positive.

easy to use and teach
makes our ability to do work very easy

Pros

easy to use
easy to teach
functions are compatible with our organization's operations
Allows a lot of customization for reports

Cons

not cheap
tech support is too expensive
some updates are not necessary. Seem to occur just so it can be said that it was updated.

Response from Intuit

I want you to have all the info you deserve about why support incurs a fee and the reasons behind updates, Sue. While many subscription-based products have support included in the monthly charge (like Online), our standalone Desktop products are billed once upon purchase. Instead of charging more for the product itself, the price is kept at a lower rate by offering advanced support separately. There's more about support plans, and what you can still get without them, at https://community.intuit.com/articles/1501198. Additionally, the need to upgrade the program, and discontinue older products, is a decision predicated on the assurance you will receive top of the line software and support. As older products are retired, all attention can be given to the most secure and feature-laden service on the market.

Before I forget, thanks for reaching out with your review. Happy filming to you and your team at Rehoboth Beach Film Society, by the way. Break a leg!

Jess, The QuickBooks Team

Replied 15/6/2018
Anibal
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 11/12/2019

Great Product

Very user friendly

Pros

Easy to use, is easy tp customize to our agency need,

Cons

ability to change transactions once created and posted to the General Ledger

Alternatives Considered

Sage 100

Reasons for Choosing QuickBooks Online Advanced

Easier to use and customize

Switched From

Sage 100

Reasons for Switching to QuickBooks Online Advanced

It adjusted better to our company needs
Noura
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/4/2021

Love QuickBooks Online

It has been great. It took a little bit of time to get used to switch from desktop to online. Initially I didn't like it as much as the desktop, but got used to it fairly quickly.

Pros

Easy to use. Great customer support with multiple ways to contact support. Helps us track our company easily. Has everything our business needs.

Cons

The app is a little different than the web version, which throws me off sometimes when I am used to doing things a certain way using the web version.

Alyssa
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2019

Must Have Product

Every time I've needed help or had a question, I've been able to easily find the answer through their support area or one of their agents. I've never had a long wait time like with other sites. It is really well organized and easy to navigate. QB has so much to offer in its functionality, we're still finding new things we can use.

Pros

QuickBooks is one of the easiest programs to use. The customer service is great and very responsive, expenses are easily trackable. You have the ability to edit and make changes if things need fixed. Some programs won't allow this which can be problematic, but QuickBooks does it all. The search option is one of my favorite things, sometimes you don't have all the information, so this helps you piece it together much faster.

Cons

I really don't have any complaints about the software. We sometimes have issues with some expenses not importing into our other program we use, but I have a feeling that this is the other program's issues, not necessarily QuickBooks.

828 reviews