QuickBooks Online Advanced Reviews

Pros

I love QuickBooks for Non-Profits! I have used this software exclusively for the past 10 years with no problems at all.

I have received numerous compliments from Board Members of the accuracy and detail I provide when it comes to our financial reports. I have been told I provide the best reports they have seen (many are members of other non-profit boards). It is all accomplished with just a few clicks and the reports printed out!

Cons

It does take a bit of getting used to. Especially when you are first setting up the system. Once it is set up, it runs along fine.

One thing to make sure of is the category of the items you are entering. Otherwise, your reports will contain mis-categorized information. Be sure to check over your reports for accuracy in that area. If identified, it is a simple fix - but you must check it over.

Pros

What I like most about using QBO Advanced is how user friendly and simplistic it is to use. We transitioned our entire financial management system and for the most part it was relatively smooth.

Cons

There were many obstacles to overcome in the transition to QBO Advanced. It mainly involve how to find work around solutions for areas not offered in QBO Advanced such as specifically detailed inventory management and also fixed assets. The inventory process in QBO is clunky and too simplistic for our company, BUT since QBO is so easy to use we have customized processes to make it work for us.

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Choosing QuickBooks Online Advanced

We made the switch at the behest of our former accountants.

Switched From

Sage 100

Reasons for Switching to QuickBooks Online Advanced

Our former account didn't inform us of possibly a more suitable program. QBO Advanced was easiest for them.

Pros

The biggest feature for me is the ability of the application to recieve General Ledger imports from our practice platform. (LEAP) Prior to setting this feature up with LEAP, I was entering data twice. With the import process the accuracy of my transactions is seamless.

Cons

The only thing I can say would be continuing to have feature suggestions after I have indicated we don't wish to use, regardless of whether it is a direct QBOA or third party. It is possible that I have the ability to control that but I haven't found it yet.

Pros

QBO is an easy to use intuitive accounting software package with generally reliable online access. It has the basic accounting features that you would expect for a small business, but lacks the detailed features necessary for a bundled product business (one where your product is composed of Bill of Materials and you need to track the details on the sub components - think of gift baskets with 10 items in it, and the basket has a single SKU.) QBO has been improving in many ways and priority circle is a welcome addition to getting support.

Cons

The Reporting is really poor, you cannot simply build a report using any fields there are significant limitations of what fields you can include in a report. For instance you cannot write a report with customer and invoice information in it. IE. What customers have bought what products and when - this can't be done you need to export all the data and then do your own intersection to answer that question.

There is really limited inventory tracking - as long as you stock and sell individual wigets your are ok, but if you sell bundles you are screwed. We have to do all inventory tracking outside of QBO because it is so lacking.

You can't not do line item discounts.

You cannot have negative product line items ( like volume discounts or returns, etc.)

There are so many basic features in QBO Desktop that are totally lacking in the online version.

Pros

I like the fact that it is fairly accurate in predicting what account should be used once it has encountered the same transaction from a bank account or credit card.

Cons

The constantly increasing price but no new features to justify the increased cost. I think the thing I dislike the most is that the system will not allow the User to take a backup copy. We rely on their cloud and if we stop using their software, we cannot run or produce an electronic backup that we can review without continuing to pay for the software subscription. It is imperative that reams of reports and ledgers are and no electronic format that we can review our records.

Pros

What Iiked the most about the software is the idea of having everything under one software, Quickbook is a great ¨idea¨

Cons

We had such terrible experience with customer support. It was hard to talk to anyone and when we did they never tried to understand our situation or context. It was an experience we wish we never had. Also once you start to use all the capability of the software you start to find all kind of limitation. We are also very disappointed that our business was not eligible to use the integrated payment processing module inside the invoice, this is the main reason we went back to our previous accounting software, Wave.

Alternatives Considered

FreshBooks and Sage 50cloud Accounting

Reasons for Choosing QuickBooks Online Advanced

Because we wanted to take advantage of Quickbook Online advanced features.

Switched From

Wave Accounting

Reasons for Switching to QuickBooks Online Advanced

Because its the one that the accountant prefer the most here in the province of Quebec and the one that on paper seems to offer the most.

Pros

The best feature is easily the sales tracking. It's easy to create quotes, turn them into sales orders, and then onto invoices. The process is easily linkable with many POS and ecommerce solutions.

Cons

QBO lacks some of the most robust reporting features that I'm used to. This is the biggest issue with the online software.

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Choosing QuickBooks Online Advanced

We needed a program that would have 24/7 uptime and allowed for faster uploads/imports.

Switched From

Odoo

Reasons for Switching to QuickBooks Online Advanced

Wanted the web-based application for easier availability, scalability, and extensibility.

Pros

One of the things I like most about QB, is how user-friendly it is. Adding new vendors, bills, or even making changes to existing information is quick and easy. The program comes with a list of standard reports that are quite helpful, but it also has the capability of creating custom reports to better suit your needs. Once created, you can save these custom reports for future use.

Cons

The only issue that I've encountered with QuickBooks, is sometimes when I've created a new vendor to my list it takes the system a little while to register them as added.

Pros

I like that it automatically imports ALL of my transactions. This includes all of my income and client payments as well as all my purchases like cost of goods, supplies, repairs, everything!

Cons

It was hard to learn how to use. I had to hire a bookkeeper initially to help me learn how to categorize transactions and reconcile my accounts. Their customer service is not helpful at all.

Pros

With QuickBooks Online Advanced, I am able to automate financial management procedures such as billing and invoicing.

Cons

I do not have any issue at the moment that disappoints me while using QuickBooks Online Advanced.

Pros

This software is so easy to use and makes training a breeze. A ton of the functionality makes everything more efficient and intuitive. The reporting is awesome and easy to create your own custom reports.

Cons

You cannot have multiple tabs open and you cannot easily create consolidated financials to include multiple instances.

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Choosing QuickBooks Online Advanced

It was too expensive and our organizational structure changed. We no longer saw the benefit for an expensive system with features we never used. The final straw was the fact NetSuite did not support 1099 preparation!

Switched From

NetSuite

Reasons for Switching to QuickBooks Online Advanced

We wanted a cloud based system since we utilize multiple instances. It made it easier to switch back and forth between companies.

Pros

It is very easy to use and does not require an enormous amount of training. I especially like being able to integrate directly into our electronic data interchange system as well as our bank. QuickBooks online advanced really brings all of the useful features together to create a platform that helps our business run smoothly.

Cons

Although the help section is very thorough, it is not as easy to navigate. I wish there was an easier way. The graphic user interface could also use a little bit of improvement in terms of placing of features to make them more intuitive.

Alternatives Considered

FreshBooks

Reasons for Switching to QuickBooks Online Advanced

QuickBooks online advanced had significantly more features and more visibility into our business.

Pros

The ability to find any transaction, bill very fast. There are reports that can be deeply customized, bills can be searched easily, and it is easy to switch between companies.

Cons

It has too many features! It has a million options, and options within options. If you are inexperienced with the software, it can be hard to find what you are looking for. Once you do find things it becomes quite simple.

Pros

Due to the complexities of non-profit financials. Quickbooks alleviates much of the work and assists with proper allocations of Donor Contribution, Grants and Foundation monies. Classifying expenses is also tricky without the easy to use features Quickbooks non-profit software provides.

Cons

I cannot think of any downfalls. I have used other non-profit accounting softwares and Quickbooks is by the far the best.

Alternatives Considered

Xero

Reasons for Switching to QuickBooks Online Advanced

It has the best functionalities needed for auditing purposes.

Pros

The dashboard, cloud-based nature, and layout of the software has been up to date for at least 7 years whereas other general ledger software have stuck with more traditional builds.

Cons

There isn't much I dislike. There are changes that are desired but these are features that other software also do not have.

Alternatives Considered

Blackbaud eTapestry

Reasons for Switching to QuickBooks Online Advanced

It's cheap, we know how to use it well, and I do not feel like I'm settling for less just because of the price

Pros

For the most part, this software is user friendly. It is organized and efficient and keeping my accounting and bookkeeping for the company on track.

Cons

There are several things this software does (or doesn't do) that make it a bit cumbersome. For example, there are certain accounts you cannot load into vendor details because it's not a "cost". But we have "cost of sales" and that is one of our biggest used account but I cannot load it into vendor cards just because it's not a cost account. I don't like the way the reconciliation works. I don't use the automatic feature because it makes it harder than it's worth when I have to go out of the menu altogether for it to register that something that automatically "reconciled" is to be accounting for.

Pros

I loved how automated my invoices and billing became using quickbooks. I enjoy the professional look and easy use of the platform. It made it also easier to build and make expenses report. The customer service was also really good as I was able to schedule a call within the first 5 min on the website

Cons

Right now, I need a bit more experience on the platform. However, I would say that the price are decent and good for what I am using. Nothing negative to say about the platform.

Alternatives Considered

PayPal, Square Payments, Cash App and Venmo

Reasons for Choosing QuickBooks Online Advanced

Better price and it fit my business more

Switched From

PayPal and PaySimple

Pros

The software is designed to simplify the journey by increasing the quality of the data input during the booking of the transactions and eliminating common mistakes during the process of bookkeeping. I like how the bank feed makes easier every bank reconciliation and provides a lot of information directly from the bank statement.

Cons

I do not like that the migration from desktop to online is not easy and the online version has some missing features compared with the desktop version. I also do not like the Inventory module does not have all the information for food products, like expiration date or lot control

Alternatives Considered

QuickBooks Desktop Enterprise

Pros

QBO Advanced includes the analytics through dashboards and Fathom. These are powerful tools and very useful for management. The Enhanced Custom Fields are valuable for our company as we are able to capture information that can be kept in QBO with the client instead of having several spreadsheet to keep this information. The Customize Access By Role is helpful for us because we are able to then develop UI from our software into QBO allowing our developer to have access to QBO but not have access to the entire company file. Feedback is very vital for us the user. As we find something that could make our jobs easier, or a way of getting information out you can always enter the feedback in for Intuit's development team to review. I have experienced that some feedback has been addressed, which adds value for us because we know that the software is becoming a tool that will do all that we need it to do.

Cons

We lost a couple reports when we converted over from desktop, but Intuit is constantly working on enhancing the software.

Pros

Easy to set up and use.
Help section is very useful.
Most everything is intuitive to figure out.
It is great to access information from anywhere and anytime.
Mobile access is good.
The Pay Now feature with invoices is very nice and eliminates the need for credit cards.

Cons

CHAT feature is hidden deep in trouble shooting.

Pros

The overall use of QB online is easy. It's straight to the point and anyone can learn how to use the software. The majority of the features are pretty easy and function great.

Cons

THIS SOFTWARE IS SO GLITCHY AND SLOW! Some days this software works phenomenal and on the days you need it to work it doesn't. This is especially bad when it comes to the payment feature for contractors. To pay one contractor is fine but when you need to pay multiple and use the feature included in QB it's horrible. Every click takes at least 30 seconds to load making a job that should only take a few minutes take 1/2 your workday.

Pros

Online access, ease of use, and overall user friendliness. Also love that you can add attachments to each entry. Fantastic, because then I don't have to go digging in a file cabinet to find the supporting documentation.

Cons

Custom reporting could definitely be improved. You can't select from nearly the amount of data items that are necessary. Also, a great feature to add would be the option to add a single attachment to bulk transactions. I would love to see this implemented. IE: when using "Batch Transactions" you could add a single report to the 25 different entries made in the batch. Also, another thing would be that you can list multiple departments on one invoice/sales receipt (IE make it a line item) instead of having to generate separate invoices/SR.

Pros

Easy to use, is easy tp customize to our agency need,

Cons

ability to change transactions once created and posted to the General Ledger

Alternatives Considered

Sage 100

Reasons for Choosing QuickBooks Online Advanced

Easier to use and customize

Switched From

Sage 100

Reasons for Switching to QuickBooks Online Advanced

It adjusted better to our company needs

Pros

With QuickBooks Online Advanced, I am able to create professionally and send invoices.Help eradicate discrepancies on invoices and POS via 2 and 3 way matching.

Cons

QuickBooks Online Advanced suits all my financial and accounting management needs.

Pros

Could not do my job without it. QuickBooks is easy and intuitive to use, and it's easy to fix or undo mistakes. I can't imagine doing the bookkeeping any other way. Since it is so widely used, there are plenty of classes and tutorials available. I love the specific nonprofit features, such as classes.

Cons

Still impossible to do true fund accounting with Quickbooks. We use classes for each program and subclasses for each project, which is a lot of work but is necessary to properly track our employees' time. Producing a correct balance sheet by class is technically possible but very difficult and prone to error.