Quickbooks Point of Sale Reviews

Pros

I love how this point of sale is fully customizable to the customers needs. It offers everything you could want in a point of sale system. From sale orders to layaways, with QuickBooks point-of-sale you’ll be ready to sell within hours of super simple setup.

Cons

QuickBooks point-of-sale was quite costly to purchase all at once. But you only have to pay once.

Alternatives Considered

Shopify

Reasons for Switching to Quickbooks Point of Sale

Shopify does not support gun stores

Pros

1) They release a new product upgrade every other year so there is no need to update your computer software every year. The upgrades are not necessary, but upgrades to provide more features.
2) Everything is backed up to a single database file on the computer; so in the event of a computer crash as long as you're backing up the QBPOS db, you can re-install the software, re-point the db file and get going again.
3) It's easy to use and navigate.
4) Does not require internet connection if the internet goes down
5) Great reports
6) A great company, with solid reputation, with a good name brand product

Cons

1) Customer support is great, but you have to pay for it. I learned to reach out to 3rd party companies for Support. that seemed more eager and
2) Does not integrate with an online store presence. For our online store each time someone purchased something online we had to update our instore inventory; and vica-versa.
3) The software upgrade is a little pricey for 1 upgrade. I remember it was affordable for an upgrade for me; and we only had 1 POS computer & 1 seat. If we had 2 computers it would have been more expensive.
4) Constantly trying to add new inventory and remove old inventory was kind of a hassle. If your business had fixed assets then ideally this would be a good solution.
5) If your computer crashed or you need to get a new computer, you would have to setup the new computer and reinstall the software on the new computer along with the help of QB POS Tech Support. While this in itself wasn't bad it was trying to schedule a time that they were open and the store wasn't open so I could fix this.

Pros

Very easy to use. It generates bar codes to corresponding with individual or grouped items and then displays the price, merchandiser, and all vital information in the same place for me to find. I liked to be able to track when, where, and by whom an item was brought in and then sold.

Cons

Quick-Books was prone to glitches and to dumping, data on inventory entered. I lost over 2,000 records on new merchandise brought in for our annual holiday sale. Overnight there was no record I had ever entered, sold, or updated anything over a two-week period, the most pivotal two-week period of our year. Luckily my accountant and I had already paid the artists for their sold works, but it took hours for me to put the inventory back in and update the records. My sales records for those two weeks were also unaccounted for, and suddenly my sales were down by thousands compared with the last year. I was purchasing running shoes from another local business down the street a few weeks later and the saleswoman was having a field day trying to sell anything as overnight, same as what happened to me, Quick-books had dumped all her inventory and it had to be entered in again.

Pros

Seamless integration with Quickbooks and fairly simple setup as well as fairly inexpensive software are the best features.

Cons

Poor search features in make a sale and goofy differences between make a sale and sales order screens make it obvious that this is somewhat of an afterthought for QuickBooks.

Pros

This software is full-featured and really does a great job of keeping track of everything going on in your store. From inventory to sales, the information is there and easy to access.

Cons

It can be a little tough to get information out in the form I want. Overall the reporting is great but I sometimes like to look at details that are cumbersome to get to.

Pros

QUICK SALE MENUS only only only only only

Cons

ALL OF THE NEW WINDOWS, I had QB POS 2009 before.

Pros

Easy to adapt has two different screen settings that make it easy depending on your type of retail business that allows it easy to understand. If you are not a computer expert you can still feel smart using the POS software.

Cons

Price and if you do need to call for help, since it is a QB product support time is usually longer than you want. The support call time can be a problem if you have an issue with the POS system during normal operational hours.

Pros

I bought the simple version of Quickbooks POS and it had great features for an entry business. No limits on inventory list and great tool for customer loyalty rewarding. For being a simple version, this brings a lot of handy tools to track inventory and awesome sales report.

Cons

Very laggy when filled inventory list with 1000+ items. Also, the online feature needed to be on the expensive version, so it didn't offer it like other POS systems do without upgrading.

Pros

Ease of setup and intetgration into our QB Enterprise software. We got system setup in under an hour and was connected to QB Finance and ringing up customers with a hour and a half.

Cons

How inventory goes into QB Financial but we developed a work around. Inventory needs to be able to use QB Finance as the main record for inventory

Pros

Quickbooks Point of Sale is simple and easy to use. Nothing is far out of reach. Sales are a breeze and pulling reports is very easy with the improved user interface. The cloud-centric features are very nice too, offering seamless integration across devices and platforms. There is a POS for every industry in the retail arena.

Cons

It's kind of cumbersome to setup initially. I'd recommend having that part handled by an expert. Apart form that, I can't say anything else bad about it.

Pros

I love that it is easy to use and has good reporting ability. Links well with QB Bookkeeping

Cons

I was told to upgrade from QB 12.0 to 19.0.. I have had nothing but problems. The first day we set it up there was an error and there continues to be same error message even though i have spent numerous hours on phone with customer service. I am on my 3rd pin pad and had the system uninstalled and re-installed twice. They want to do it again but I refused as they just keep trying different things instead of really figuring out what the problem is. Today I tried to process a $400 sale on applepay and was told that they have an issue with this type of payment (even though this new pin pad was supposed to take Apple pay)

They never let you know of issues. You just have to experience them and then call in.

Pros

Our business has been using quick books POS since we opened our shop in Oct of 2004. We were advised that we needed to upgrade to quick books 19 as their systems don't last forever . our computer technician ( whom has installed over 60 quickbook programs) came and installed it on a Friday Morning . ( never do anything that has to do with banking on a Friday because you can't tell if things are working due to the banks being closed for the weekend) ! Turns out the Quickbooks system was faulty. which means no transactions were recorded. ( on our end it looked like everything was going through) . When Monday came and no sales where deposited the alarm in our heads went off. We thought since it was a new system maybe it needed one more day to settle and batch. Man where we wrong. We lost all sales and Merchandise from Friday- Tuesday. Quickbooks will not even talk to us! we have called dozens of times trying to figure things out and recoup our losses. Please think twice before using a business with no accountability. Being a small Mom and Pop you can imagine what this has done to our bottom line.

Cons

this is a business with no accountability. You can not get anyone of the phone to help. They have passed the buck every time that we have called . then they say we will call you back and they never do. Please think twice before using this company.

Pros

Inexpensive POS software, but the tech support and administration is nearly impossible to work with.

Cons

POS is general a mission critical function and the support from QB POS is the worst I have ever experienced

Pros

This software has given me abilities that other camping resorts envy. Every time I tell other campground owners how QB POS can trend, suggest orders, track inventory, and that it has endless reports that integrates right into Quick books, they are floored.

Cons

We really dont have any dislikes with the software. It performs well and runs reliably. We are on our second generation of hardware, and the software is stable and fast.

Pros

We had hoped it would work with our QuickBooks accounting program, but that wasn't as easy as we had been told.

Cons

The customer service is outsourced and their reps have very little grasp of the English language. Our experience was so horrendous that QuickBooks refunded the entire amount we had paid for their product after hearing about what we had to endure.

Pros

Reporting features are excellent
At-register experience is good
Integration with Quickbooks is seamless

Cons

Integration with outside software such as e-commerce is poor
Gift card options are unnecessarily limited, frustrating, and expensive
Customer support leaves a lot to be desired

Pros

Absolutely nothing. It is overpriced and under featured. It does not work as advertised.

Cons

It does not function as advertised. Intuit doesn't listen to customer complaints, calls, emails, feedback via the app. It is like talking to the wall. They do not release patches or fixes, ever. Multi-store is absolutely terrible. Like who is going to upload and download files nightly between stores? What century is this? Come on Intuit, fix this POS.

Pros

Very versatile, perhaps to a fault at times. Quite easy to learn at least initially. Integration with QuickBooks.

Cons

UI needs a serious updating. Many fine features on the software are not immediately apparent or easily accessible. This is at least partly due to the somewhat outdated and clumsy interface. We have had the desktop based version of this POS since 2003 and have had a tenuous and oftentimes rocky relationship with customer service and support. Intuit is such an enormous company that one feels like an unimportant cog in the wheel when trying to fix a problem.

Pros

I liked the reports that were set up in the system. I was able to track my business easily with little effort. It was quite easy to learn to operate.

Cons

It got to the point that we couldn't trust the inventory numbers anymore. It was spitting out numbers that were questionable based on given facts. We changed to a web based program so we could access it from anywhere.

Pros

The integration between QuickBooks POS and QuickBooks itself is, as one should expect, outstanding! Both programs work exceptionally well together and make accounting very streamlined.

Cons

The user interface is very "clunky," meaning that it is sometimes difficult to navigate. For newer users, the visual presentation is overwhelming and has a rather uncomfortable feel to it.

Pros

Has all the features needed for my business. It's easy to use. Excellent quality for its price point.

Cons

Need to be a faster way of looking up info. I have lots of products and we have to look thru the whole list even tho it is in order to find what we need. Can be very frustrating.

Pros

Quickbooks generates their own SKU's, and holds alot of information. You are also able to do alot of customization.

Cons

Quickbooks doesn't integrate with Shopify, and it does a horrible job of keeping up with inventory. So many glitches! Have to restart the software daily..

Pros

There is no usage limits to any of the available plans.
Pricing of the products is clear, no hidden costs.
You can easily use the mobile application to track all functions.

Cons

The accessibility of the software is dependent upon the plan you choose.
Everything is functional instead of stylish which for those looking for style and elegance can be a turn off.

Pros

Very easy operations, daily reports and
Inventory maintenance, very easy to operate
Price look up and price change is easy. This product is really good and affordable, I already have 3 stores, I am using same Product for My all business.

Pros

The software is easy to use and its easy to customize reports for different needs.

Cons

it crashes often and i have experience multiple issues with the sharing of information between the main computer and work stations