ELMO Software Reviews

Pros

The implementation was seamless and the staff at ELMO go over and above to ensure you get the most out of the system. We have gained the most benefits out of the Onboarding, Learning & Performance modules.

Cons

Some limitations in the rostering software but ELMO are very proactive in continuously developing and improving the software

Alternatives Considered

Cognology and Employment Hero

Reasons for Choosing ELMO Software

ConnX was unable to support our growth as a business. Found the reporting in Sage to be limited and also wanted one fully integrated HR and Payroll system

Switched From

ProNavigator and ConnX

Reasons for Switching to ELMO Software

ELMO offered a complete solution and the pricing was very good for what was being offered.

Pros

This software is so simple to implement and once implemented it has saved myself and other managers so much time. In particular having project based work our Onboarding process has become so streamlined now we can onboard high numbers of employees at the same time.
As a Performance Appraisal system we found ELMO easy to develop and roll out. Our company had not been keen on Performance Appraisals in the past but ELMO was so well embraced we had 100% update on the first appraisal round.
We also find the more you use the system the more proficient you become.
The support provided by ELMO during the project implementation phase has been extremely supportive. We are now using the Help Desk and our issues are usually resolved within 24 to 48 hours.

Cons

If an employee has not completed all their documentation we would like an automatic alert. At this stage we need to manually check on this.

Pros

Visually ELMO is easy to navigate and logical to use. Suits us for performance reviews and new starters.

Cons

Reporting. We would like to be able to get learning hours in a report that is "good looking" not having to download a csv file only to then have to filter, sort and "make pretty" for use. This is important to us because learning hour are required for Nurses to keep their qualifications and certifications.
Also, most of the help received by ELMO System Experts could do with some improvement. They don't seem to understand the needs of the client/customer when working with them to come up with solutions.

Pros

Great customer support team: very responsive and efficient

Cons

Some visibility features are yet to be improved (e.g. display of data, attaching additional data, etc.)

Pros

The staff management and performance review features are logical and easy to use.

Cons

Once enrolled in certain courses by accident, I found they couldn't be removed.

Pros

We use ELMO to track compliance courses, as well as track performance appraisals. It does both of these jobs well enough.

Cons

The course building application is woefully restricting and dated. We don't use it anymore, and create eLearning modules in a different program to upload into ELMO.

Alternatives Considered

Moodle and Ascender Payroll and HCM

Pros

The pleasant UI and the way the system has been implemented for staff is well thought out and easy to navigate.

Cons

Nothing springs to mind unless you include the "user to keyboard interface". You know, the one who always forgets his password.
Whilst it is very simple to reset, i'm running out of passwords.

Pros

Ease of use, easy to navigate, we do all of our learning on Elmo and it is easy to use, navigate.

Cons

I like it just fine. Don't change what's not broken.

Pros

Great features and useability. The interactive nature of the system together with the ability for staff to build credits and cash backs is a fantastic incentive.

Cons

Nothing at the moment. We have only been using the system for a short time however it seems to be very good.

Pros

Very easy to use back end. With features and rules that are similar across the platform - unlike other systems. Integration between modules is excellent.

Cons

There are some limitations with Learning - which is similar to other systems.

Pros

I think the ease of use and implementation of each of the three modules we currently have; recruitment, on-boarding and learning (including course library) is the main benefit for our business wanting to design and deploy learning modules quickly to our employees, but also makes it easier to implement best practice processes for these which improve workplace efficiencies in how we manage our most important resource, our 'people' component.
The features and functionality of the learning management system I think are really seamless and useful in getting learning modules quickly and effectively produced for our network, so then we can data-mine on this for reporting purposes and auditing.
Having nearly everything automated and available in the end-to-end process of HR, makes it extrememly beneficial for a business to manage the processes and have one portal with all the critical information gathered into. In addition, since the system is a cloud-based software and being client-centric, when we have enhancements to voice, the ELMO Team consider these for future changes and iterations of the platform, making it better and evolving it out for the clients it's designed for.

Cons

The ELMO Survey tool and functionality requires some further enhancements to be made to ensure that it provides more granular data for clients (e.g. like Survey Monkey's design), as this will assist us in drilling down further with certain users/learners of the portal to see for example, how long and how many attempts they take for completing compliance modules etc.

Pros

It's straightforward and the support available makes up for any uncertainty or challenges I have experienced.

Cons

The contracts module, if not purchasing the recruitment module, is quite clunky and unclear. There is very limited access to training material on it; luckily my implementation consultant is brilliant.

Alternatives Considered

Employment Hero

Pros

Elmo has come a long way in the past few years from both the user and staff manager views. It was a dread in the past and now it provides a valuable and easy to use tool. This latest version has given me the inspiration to consider how this may be better used to facilitate the training of graduate students.

Cons

It would be interesting to have a "you might like" or optional courses section so that employees etc who might be looking for other areas to grow in can elect to do optional training for example in a university context a person from one of the Arts disciplines might like to learn more about animal care and ethics and thus want to do that module.

Pros

User friendly and great after sales support

Cons

it would be good to be able to assign 'course managers' so that other people in the business (other than admins) can manage attendance of specific training in their business units etc.

Pros

PROS: ELMO was relatively easy to install, and the single sign on function is great as it means we don't have to log on separately to use the system. The system has been branded to look the same as our other platforms, and is quite intuitive in terms of navigating around. The ability to deploy learning opportunities from the Library works well, and we're also able to generate our own content using the course builder. The support team have been great - particularly with more presence in NZ! The data and tracking we get from the system has worked well for us and allows us to provide real time analytics to our management team.

Cons

CONS: We have come up against some limitations, particularly around linking learning items together - e.g. if we want to run a webinar using Skype across the organisation, we can't embed the Skype link into an invitation direct from ELMO. We also wanted to be slightly "out of the box" and use ELMO for collation and recording of Driving Licence details for example, or apply for an unlisted external programme using the system. This proved to be more challenging than we thought, but it is probably more to do with an unintended use of the system rather than a particular system issue......

Pros

ELMO has significantly reduced the administrative time of many processes. This includes areas such as setting up and maintaining employee databases, recruitment processes, and training and development assignments. The system is very user-friendly, with many of our management personnel commending the system on how easy it is to use compared to previous systems and processes.

Cons

There are a few small items that I would like to see rolled out to assist in the management of our employee database. The main item would be a function to place an employee on Parental Leave. Ideally this would remove them from the reporting lines in the org charts and have them in a 'floating position' so that they are still counted in our head count and FTE metrics, but don't affect the reporting lines whilst on leave.

Pros

Ease of use initially, generally the administration of courses etc is easy, the coursebuilder is good too and is getting easier to use with recent updates.

Cons

More functionality and features for L&D would be great. Better options for pointing users directly to a specific course for sign up. More options for content management and curation within the Learning module.

Pros

Learnings are organized and distributed in a way that it makes it easier for me to navigate and complete my assigned learning.

Cons

Searching for a specific training or looking for new / available trainings

Pros

Ease of use and ability to implement product is very high

Cons

You currently don't have the ability to have two managers

Pros

The learning modules are clear and simple to understand. They are not too lengthy that I lose interest in them. I am able to go back if I missed something too.

Cons

The performance plan. It is not helpful to an employee at all. Perhaps if I got to write my own goals I would care about it more. It is just another thing I have to do to tick boxes, so I think it is a waste of time.

Pros

Good range of topics, covers the basics for compliance and has a mix of information and quiz items all of which can be modified/edited to our company needs. Simple to use and easy to maintain.

Cons

While the modules have sound instructional design and get the job done, they are not highly sophisticated or overly glossy. Having said that, we paid for a good solid offering to cover the needs of people on the go, who need to get the information quickly and efficiently.

Pros

very practical and great layout, keep up the great work

Cons

nothing to note

Pros

Cloud based meant the system was easy to implement with little support required from internal IT resources. Very intuitive for end users with a clean interface, and most don't need much help to navigate around the system. Great support from implementation team even though it was phone based. Already experienced updates that have improved the functionality which is reassuring with product road map. Reporting really visual and easy to understand especially for managers. Very good value for money.

Cons

Data migration of learning records very manual but only a one-off pain point. Face to face event management is buried in system so not as intuitive for administrators and little visibility for facilitators that aren't administrators.

Pros

Very customisable features for onboarding and recruitment modules.

Cons

Lack of user friendly editing options e.g. Having to delete an option because you can not edit a field.

Pros

Excellent product- has allowed us to bring training , onboarding and payroll and a Human resource database into one system

Cons

Document attachment could be larger to allow bigger documents to be saved