User Reviews Overview
About ELMO Software
ELMO Software is a cloud-based solution that helps thousands of organisations across Australia, New Zealand and the United Kingdom to effectively manage their people, process and pay. ELMO offers a comprehensive suite of cloud...
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- Industry: Education Management
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
User review
ELMO has been used by our HR team for over five years. It has gotten progressively better and easier to use. Now, I know exactly where to go in ESS, how to request information or support and have more clarity around my performance management, than ever before.
Pros
I use ESS ELMO software nearly every day in my role; for requesting leave, undertaking mandatory training, keeping an eye on performance KPI's and measurement.
Cons
Finding a payslip from my company is difficult.
Response from ELMO Software AU
Thanks so much for your review. We really appreciate the time you've taken to share your positive experience when using ELMO's Employee Self-Service module. Kind regards, ELMO Team
- Industry: E-Learning
- Company size: 501-1,000 Employees
- Used for 2+ years
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Review Source
Improved a lot
Very satisfied with the latest version and appreciate the transparency provided for all users across the workforce from planner to user to performance review teams. The interactive aspects within the modules do help to improve engagement with the content (I used to just click past a lot).
Pros
Elmo has come a long way in the past few years from both the user and staff manager views. It was a dread in the past and now it provides a valuable and easy to use tool. This latest version has given me the inspiration to consider how this may be better used to facilitate the training of graduate students.
Cons
It would be interesting to have a "you might like" or optional courses section so that employees etc who might be looking for other areas to grow in can elect to do optional training for example in a university context a person from one of the Arts disciplines might like to learn more about animal care and ethics and thus want to do that module.
Response from ELMO Software
Hi Andrea. We really appreciate the time you've taken to provide such a great review. Feedback like yours is crucial to the evolution of our solution. I have passed your feedback on to our Product Development team. We hope you continue to enjoy the benefits of ELMO's cloud-based solutions.
Best wishes, ELMO
- Industry: Security & Investigations
- Company size: 501-1,000 Employees
- Used Weekly for 2+ years
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Review Source
MSS TMS System
TMS system is online platform used for multiple purposes of the employment
Pros
All feature easy to use and understand. App is easy to operate
Cons
Home page learning system Careers Performance
Response from ELMO Software
Thanks so much for your review, Pratik. We hope you continue to enjoy using ELMO Software. Regards, ELMO Team
Top ELMO Software Alternatives
- Industry: Hospital & Health Care
- Company size: 201-500 Employees
- Used Daily for 6-12 months
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Review Source
Good system - more suited to Offices than Hospitals
Easy to use, just have to put in more effort on our part to make it work for us.
Pros
Visually ELMO is easy to navigate and logical to use. Suits us for performance reviews and new starters.
Cons
Reporting. We would like to be able to get learning hours in a report that is "good looking" not having to download a csv file only to then have to filter, sort and "make pretty" for use. This is important to us because learning hour are required for Nurses to keep their qualifications and certifications.
Also, most of the help received by ELMO System Experts could do with some improvement. They don't seem to understand the needs of the client/customer when working with them to come up with solutions.
Response from ELMO Software
We really appreciate the time you've taken to write a review. ELMO's Dashboards feature, under Analytics, can help you create user-friendly charts that can be easily exported. Your system administrator can reach out to your Account Manager to work out solutions specific to this feature. Kind regards, ELMO team
- Industry: Health, Wellness & Fitness
- Company size: 51-200 Employees
- Used Weekly for 2+ years
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Review Source
Elmo has a modern, clean interface, and can be highly customised
We use Elmo for our Leave applications, personal leave, Annual leave etc., as well as keep us updated on what documents/certificates/checks are needed for our employment.
Also Elmo enables us to provide some onboarding modules for our new staff, so it's great to have that in one place, and means the new staff become familiar with it's operation from the start.
Pros
Ease of use is high. Clean layout within the software is helpful. Customisation means we are not forced to use pre-defined templates as with some other apps, so we can tailor the forms to suit our business processes.
Cons
The other side of the customisation coin, is that the forms seem to need creating from scratch. At least that's the feedback I have had, as a user, from the staff who are creating the forms, but this might be a gap in their knowledge so might be good to look at Elmo/talk with a rep to see what pre-defined templates they may have available.
Response from ELMO Software
Hi Clinton. Thanks so much for your detailed review. It's great to hear your feedback about ELMO's Leave Management and Onboarding. Please do not hesitate to reach out regarding pre-defined templates, your system administrator or your Account Manager here at ELMO can help. Thanks again, we really hope you and your organisation continue to benefit from using ELMO Software to streamline your HR processes! Best wishes, ELMO Team
- Industry: Telecommunications
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
ELMO Software Review
I overall enjoy the accessibility and ease of the ELMO software, makes it easy for the team to communicate amongst one another and the training and timesheet related software.
Pros
The easiness of the payroll and timesheet system makes it very easy for our employees to navigate and access their payrolls and timesheets for their work.
Cons
The training system can be a bit hard to navigate and get through modules to complete.
Response from ELMO Software
Thanks for your review, Kyan. It's great to hear you and your employees find ELMO's payroll solution easy to use and navigate. Thanks for sharing your experience. Many thanks, ELMO Team
- Industry: Medical Devices
- Company size: 201-500 Employees
- Used Daily for 1-5 months
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Review Source
ELMO Review
Very satisfied with the product!
Pros
Ease of use for myself and the team; it integrates well with SSO and makes our lives easier.
Cons
Navigation can be improved as sometimes I feel that it needs too many clicks to go where I want to go inside the software / portal.
Response from ELMO Software
Thanks so much for your review, Biplab! We hope you and your team continue to enjoy the benefits of using ELMO's cloud-based solutions. Best wishes, ELMO Team.
- Industry: Government Administration
- Company size: 1,001-5,000 Employees
- Used Monthly for 2+ years
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Review Source
Great training product
My organisation deals with sensitive issues and it's critical that staff are up to date with the latest requirements of roles. This software reminds us when our training needs to be done and how long we should allow to complete each element.
Pros
This software keeps me up to date with the training and development requirements of my organisation. I get reminders when new training is available and also when my knowledge needs to be updated
Cons
I don't have any negative comments to make about this software.
- Industry: Education Management
- Company size: 51-200 Employees
- Used Weekly for 6-12 months
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Review Source
I like it, easy to use and efficient
I'm liking it.
Pros
user interaction is clean and clear. I also likes the indication of public holiday.Also like the quick response in general..
Cons
it would be nice to have a brief description of the formula used to calculate the remaining leaves and etc.
Response from ELMO Software
Hi Wingar. We're so glad to hear that you like ELMO's user interface. We have passed along your feedback about leave to the Product Development team. Kind regards, ELMO Team
- Industry: Financial Services
- Company size: 201-500 Employees
- Used Weekly for 6-12 months
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Review Source
Extremely easy to use
Ease of use makes this package a pleasure to interact with.
Pros
Integrates well with our existing systems and is transparent and incredibly easy to use.
Cons
The my learning link and the learning link seem to overlap and are a little redundant in parts.
Response from ELMO Software
Thank you for your review of ELMO Software. It is great to hear how well it integrates with your existing systems, and that you find it so easy to use. Thanks again, Anthony! Regards, ELMO Team
- Industry: Financial Services
- Company size: 201-500 Employees
- Used Daily for 6-12 months
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Review Source
Great overall quality of platform for money spent with good customer service and support...
Centralised HR Platform where we can design, manage and report on the three critical people stages for us in our business, which are Recruitment, On-boarding and Learning.
Pros
I think the ease of use and implementation of each of the three modules we currently have; recruitment, on-boarding and learning (including course library) is the main benefit for our business wanting to design and deploy learning modules quickly to our employees, but also makes it easier to implement best practice processes for these which improve workplace efficiencies in how we manage our most important resource, our 'people' component.
The features and functionality of the learning management system I think are really seamless and useful in getting learning modules quickly and effectively produced for our network, so then we can data-mine on this for reporting purposes and auditing.
Having nearly everything automated and available in the end-to-end process of HR, makes it extrememly beneficial for a business to manage the processes and have one portal with all the critical information gathered into. In addition, since the system is a cloud-based software and being client-centric, when we have enhancements to voice, the ELMO Team consider these for future changes and iterations of the platform, making it better and evolving it out for the clients it's designed for.
Cons
The ELMO Survey tool and functionality requires some further enhancements to be made to ensure that it provides more granular data for clients (e.g. like Survey Monkey's design), as this will assist us in drilling down further with certain users/learners of the portal to see for example, how long and how many attempts they take for completing compliance modules etc.
- Industry: Financial Services
- Company size: 201-500 Employees
- Used Daily for 1+ year
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Review Source
ELMO learning is great
Pros
User friendly and great after sales support
Cons
it would be good to be able to assign 'course managers' so that other people in the business (other than admins) can manage attendance of specific training in their business units etc.
Response from ELMO Software
Hi Kim. Thanks so much for taking the time to leave us a great review. Your feedback has been passed on to our Product Development team.
Kind regards, ELMO
- Industry: Nonprofit Organisation Management
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
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Review Source
Learning module
Pros
Ease of use initially, generally the administration of courses etc is easy, the coursebuilder is good too and is getting easier to use with recent updates.
Cons
More functionality and features for L&D would be great. Better options for pointing users directly to a specific course for sign up. More options for content management and curation within the Learning module.
- Industry: Human Resources
- Company size: 201-500 Employees
- Used Daily for 1+ year
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Review Source
Easy of People Management
All staff that I have had the experience of working with have been extremely professional and helpful along the journey of implementation. Could not speak higher of them as a team.
Pros
Ease of use and ability to implement product is very high
Cons
You currently don't have the ability to have two managers
Response from ELMO Software
Thanks for the wonderful review, Vicki. It is great to hear about how the ELMO team has supported your organisation through the implementation process. Your feedback has also been passed on to our Product Development team.
Kind regards, ELMO
- Industry: Security & Investigations
- Company size: 1,001-5,000 Employees
- Used Weekly for 2+ years
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Review Source
ELMO work training
I have used it for a number of years to keep my learning up to date.
Pros
its easy and fun to use. I enjoy the interactive aspects. the hover over sections are always interesting to look into. the questions at the end are some times tricky but always informative.
Cons
it's a difficult question, because its very streamlined and easy to use. i get reminders and updates. i couldn't say i like anything least or more.
Response from ELMO Software AU
Hi Lincoln. Thanks so much for taking the time to leave us a review. It is great to hear that you have had a great experience using ELMO's Learning Management System for your training. Best wishes, ELMO Software.
- Industry: Mental Health Care
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Review
Pros
Very customisable features for onboarding and recruitment modules.
Cons
Lack of user friendly editing options e.g. Having to delete an option because you can not edit a field.
Response from ELMO Software
Hi Nathan. Thanks so much for your review. It's great to hear your feedback about ELMO's Recruitment and Onboarding modules. We have passed on your feedback to our Product Development team. If you ever need any more help on customisation, you can reach out to your Account Manager who can help you work out solutions specific to your business needs.
Best wishes, ELMO Team
- Industry: Banking
- Company size: 201-500 Employees
- Used Daily for 1-5 months
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Review Source
Easy to implement learning management system
Improved functionality from previous LMS, automated email reminders and easy to access cloud based system and course builder tool from anywhere.
Pros
Cloud based meant the system was easy to implement with little support required from internal IT resources. Very intuitive for end users with a clean interface, and most don't need much help to navigate around the system. Great support from implementation team even though it was phone based. Already experienced updates that have improved the functionality which is reassuring with product road map. Reporting really visual and easy to understand especially for managers. Very good value for money.
Cons
Data migration of learning records very manual but only a one-off pain point. Face to face event management is buried in system so not as intuitive for administrators and little visibility for facilitators that aren't administrators.
- Industry: Higher Education
- Company size: 201-500 Employees
- Used Weekly for 2+ years
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Review Source
ELMO Software will benefit your business
Staff acquisition and management is the chief benefit I find, other than its excellent functionality as my personal HR-related portal. It is clear, well set up, ergonomic and logical.
Pros
The staff management and performance review features are logical and easy to use.
Cons
Once enrolled in certain courses by accident, I found they couldn't be removed.
Response from ELMO Software
Hi Thomas. Thanks so much for taking the time to leave us a great review. We really appreciate it! We hope you continue to enjoy the benefits of ELMO's cloud-based solutions. Best wishes, ELMO Team
- Industry: Government Administration
- Company size: 501-1,000 Employees
- Used Daily for 6-12 months
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Review Source
Easy to use and administer HR system
One centralised HR system, one interface for usrs
Pros
User interface is familar and appealing
Performance and Learning modules are really simple and users like them
Workflow is simple for administrators
Account management support from ELMO is great
ELMO delivers to their roadmap, so things that are "coming" do happen
Cons
Recruitment module needs enhancements (they are coming)
Reporting could be more customisable
Would be good to have internal and external options for branding
- Industry: Individual & Family Services
- Company size: 1,001-5,000 Employees
- Used Daily for 6-12 months
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Review Source
ELMO user friendly
I have no complaints yet
Pros
Leave management system: Employee can easily have access to their leave balances and apply for appropriate leave with ease. Thats because ELMO shows all the information's.
Cons
Don`t know yet. So far, I think this is serving my purpose.
Response from ELMO Software AU
Hi Tashi, Thanks so much for taking the time to leave a review. It is great to hear that you find ELMO's Leave Management solution easy to use. Best wishes, ELMO Team
- Industry: Mechanical or Industrial Engineering
- Company size: 201-500 Employees
- Used Daily for 6-12 months
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Review Source
Solid product overall
Great software overall with strong support. tickets are generally actioned quickly and extra support is always there for urgent issues
Pros
The Course Builder is a great tool with lots of customisation and its easy to use
Cons
one issue was with external training as this was very limited for what we need it for. There are heaps of comments about this in the help centre but we haven't seen any improvements yet
- Industry: Government Relations
- Company size: 201-500 Employees
- Used Daily for 6-12 months
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Review Source
Great all round platform
One stop shop easy to use
Pros
Easy to use great support available, has numerous functions for all companies
Cons
the worst thing about the prduct is the amount of time it took my company to take advantage of ELMO
Response from ELMO Software AU
Thanks so much for your review, Sharron! We hope you and your company continue to enjoy the benefits of using ELMO Software. Best wishes, ELMO Team.
- Industry: Health, Wellness & Fitness
- Company size: 201-500 Employees
- Used Weekly for 2+ years
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Review Source
Elmo Software - Never Used Better Software
⭐️⭐️⭐️⭐️⭐️
Pros
Easy to use and navigate around - on both iPad and computer. Love the home page with lots of options to tap into!
Cons
Nothing really to mention here… the software system is so easy to use.
Response from ELMO Software AU
Hi Maria, thank you so much for your great review. We are happy to hear you are enjoying using ELMO Software! Kind Regards, ELMO Team
- Industry: Government Administration
- Company size: 501-1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall satisfied with the software
Good
Pros
Ease of use and its comprehensive features are great and user friendly
Cons
Nothing that I experienced so far. It is well designed and equipped with clear features and options
Response from ELMO Software
Hi Anand. Thank you for the review. We're so glad to hear that you find ELMO's cloud-based solutions easy to use.
Kind regards, ELMO
- Industry: Health, Wellness & Fitness
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Ian's Review
It has greatly enhanced my ability to keep track of both my own performance review material and that of my report.
Pros
Personally I think the performance review functionality is excellent - but also the HR area for tracking/booking annual leave etc is very easy to follow and use
Cons
I haven't been using it for more than 6 months and so far, no problems. I cannot think of anything that is difficult or unusual.
Response from ELMO Software
Hi Ian, Thanks so much for taking the time to leave us a review. It is great to hear that you have had a positive experience using ELMO's Performance Management and HR solutions.
Best wishes, ELMO Team
