User Reviews Overview

About ELMO Software

ELMO Software is a cloud-based solution that helps thousands of organisations across Australia, New Zealand and the United Kingdom to effectively manage their people, process and pay. ELMO offers a comprehensive suite of cloud...

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Feature ratings

Value for Money
4.3
Features
4.4
Ease of Use
4.6
Customer Support
4.3

Browse ELMO Software Reviews

240 of 240 reviews
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Verified Reviewer
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 10/10/2022

User review

ELMO has been used by our HR team for over five years. It has gotten progressively better and easier to use. Now, I know exactly where to go in ESS, how to request information or support and have more clarity around my performance management, than ever before.

Pros

I use ESS ELMO software nearly every day in my role; for requesting leave, undertaking mandatory training, keeping an eye on performance KPI's and measurement.

Cons

Finding a payslip from my company is difficult.

Response from ELMO Software

Thanks so much for your review. We really appreciate the time you've taken to share your positive experience when using ELMO's Employee Self-Service module. Kind regards, ELMO Team

Replied 18/10/2022
Helena
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
4

4
Reviewed on 12/6/2023

Great everyday use

I have thoroughly enjoyed using this system.

Pros

The ease to pick-up and learn this platform, back end. I have used other products that have been far more complicated.

Cons

There are limitations, as with all systems. The 2 way integration with ELMO pay is a particular pain point resulting in duplication of work effort and not being able to create reports in Analytics combining HR Core and Payroll

Adam
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
3
Ease of Use
3
Customer Support
1

3
Reviewed on 13/10/2020

All in one HR?

It does it's job, but the user interface and functionality leave a lot to be desired. The only way to get answers to questions is through logging a ticket, and this can sometimes take a while to get a response. This can be frustrating when the issue is timely.

Pros

We use ELMO to track compliance courses, as well as track performance appraisals. It does both of these jobs well enough.

Cons

The course building application is woefully restricting and dated. We don't use it anymore, and create eLearning modules in a different program to upload into ELMO.

Alternatives Considered

Moodle and Ascender Payroll and HCM

Top ELMO Software Alternatives

Pavel
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/1/2023

Very Well

Good

Pros

It's Practical and user friendly. Covers most of requirements

Cons

Navigation is a bit complicated and sometimes isn't clear

Response from ELMO Software

Thanks so much for your review! We hope you continue to enjoy using ELMO Software and its integrations. Many thanks, ELMO Team

Replied 2/2/2023
Andrey
  • Industry: Insurance
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/6/2023

Pretty intuitive and easy to use.

Pros

ELMO Software is a standout tool in HR management. Its comprehensive suite of solutions is incredibly user-friendly, covering everything from onboarding to payroll and performance management. The versatility of the platform truly shines when coordinating a multitude of HR tasks. The real-time data insights provided are second to none, allowing for actionable decisions to improve workforce engagement and productivity. Additionally, ELMO's commitment to integrating with existing systems makes implementation smooth and hassle-free.

Cons

Cannot really think of anything, the whole thing is pretty intuitive and easy to use.

Geoff
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 27/2/2023

ELMO Payroll Review

Pros

There are few redeeming features about ELMO Payroll. It appears to have been developed on the run using a 3rd party payroll system most likely from USA

Cons

Features that are critical are least developed such as reports from which to compile a general ladger payroll journal for uploading to an accounting system; termination transactions get included in the pay period of termination reports rather then being able to produce an 'extra' pay period; the conversion from existing to new system was as bad as it could possibly get in terms of communication with ELMO, manual data entry when uploading files fails and inconsistency with leave entitlements computation - ELMO expresses annual leave in days and long service leave in weeks - what happened to hours ??

Louella
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 13/3/2023

You NEW to ELMO Software too..

My overall experience has been one of ease and simplicity! Thank you.

Pros

Very easy to use and straight forward product. I can see this will be an easy transition.

Cons

I don't think I have been using the softward long enough to give a true indication of what I liked least. TBA.

Coeli
  • Industry: Accounting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/4/2023

Bookkepper

It was great, less than a month of using but it help us. user friendly

Pros

The leave monitoring and the update from the management. You will be updated and know what happen to the management. Specially for the offshore team

Cons

When i first log in my other password that was in my computer was remove

Sunny
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 11/5/2023

Feedback

User-friendly

Pros

User-friendly and I like the design, easy to get started but can be improved in the future to be more powerful.

Cons

Sometimes, the function is not clear and makes me confused.

Caitlin
  • Industry: Government Relations
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/4/2023

Excellent and efficient software.

excellent and easy to use very happy.

Pros

Easy to use, efficient for time-management and to enter new / old employee details.

Cons

Individual link sent for first time access, confusing.

Clinton
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
5
Customer Support
N/A

4
Reviewed on 11/10/2022

Elmo has a modern, clean interface, and can be highly customised

We use Elmo for our Leave applications, personal leave, Annual leave etc., as well as keep us updated on what documents/certificates/checks are needed for our employment.
Also Elmo enables us to provide some onboarding modules for our new staff, so it's great to have that in one place, and means the new staff become familiar with it's operation from the start.

Pros

Ease of use is high. Clean layout within the software is helpful. Customisation means we are not forced to use pre-defined templates as with some other apps, so we can tailor the forms to suit our business processes.

Cons

The other side of the customisation coin, is that the forms seem to need creating from scratch. At least that's the feedback I have had, as a user, from the staff who are creating the forms, but this might be a gap in their knowledge so might be good to look at Elmo/talk with a rep to see what pre-defined templates they may have available.

Response from ELMO Software

Hi Clinton. Thanks so much for your detailed review. It's great to hear your feedback about ELMO's Leave Management and Onboarding. Please do not hesitate to reach out regarding pre-defined templates, your system administrator or your Account Manager here at ELMO can help. Thanks again, we really hope you and your organisation continue to benefit from using ELMO Software to streamline your HR processes! Best wishes, ELMO Team

Replied 30/10/2022
Kim
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/7/2021

ELMO learning is great

Pros

User friendly and great after sales support

Cons

it would be good to be able to assign 'course managers' so that other people in the business (other than admins) can manage attendance of specific training in their business units etc.

Response from ELMO Software

Hi Kim. Thanks so much for taking the time to leave us a great review. Your feedback has been passed on to our Product Development team.
Kind regards, ELMO

Replied 8/9/2021
Daria
  • Industry: Nonprofit Organisation Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 22/1/2020

Learning module

Pros

Ease of use initially, generally the administration of courses etc is easy, the coursebuilder is good too and is getting easier to use with recent updates.

Cons

More functionality and features for L&D would be great. Better options for pointing users directly to a specific course for sign up. More options for content management and curation within the Learning module.

jurgens
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 9/10/2022

safe and secure

Great-used ELMO training for my SERT 4 TAC a few years ago

Pros

Good integration with daily workflow, and compiled in a very respectful towards the learner

Cons

Not difficult at all, very understanding and easy to learn

Response from ELMO Software

Hi Jurgens, Thanks for your review. It is great to hear that you find ELMO's Learning Management System so helpful with your training. Best wishes, ELMO Team

Replied 18/10/2022
Jen
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 20/9/2022

Elmo LMS

Pros

Easy for users to use when selecting and completing modules

Cons

Difficult & time consuming to set up
Requires prior knowledge & skills of HTML coding
Build platform confusing
Desktop and Mobile must be built separately - duplication
Mobile has no working flash, plain text only so user experience not engaging
Restrictive on videos, pictures and file attachment size

Response from ELMO Software

Thanks so much for your review, Jen. We are glad that you find ELMO's Learning Management System easy to use. If you ever need any more help, your system administrator can reach out to your Account Manager for support and additional training to ensure you get the most out of the platform. Kind regards, ELMO Team

Replied 30/10/2022
Lincoln
  • Industry: Security & Investigations
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/10/2022

ELMO work training

I have used it for a number of years to keep my learning up to date.

Pros

its easy and fun to use. I enjoy the interactive aspects. the hover over sections are always interesting to look into. the questions at the end are some times tricky but always informative.

Cons

it's a difficult question, because its very streamlined and easy to use. i get reminders and updates. i couldn't say i like anything least or more.

Response from ELMO Software

Hi Lincoln. Thanks so much for taking the time to leave us a review. It is great to hear that you have had a great experience using ELMO's Learning Management System for your training. Best wishes, ELMO Software.

Replied 29/10/2022
David
  • Industry: Security & Investigations
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 5/9/2021

Great LMS software

Pros

very practical and great layout, keep up the great work

Cons

nothing to note

Response from ELMO Software

Thanks so much for your review, David. It is great to hear your positive feedback!
Kind Regards, ELMO Team

Replied 9/9/2021
Deborah
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 29/11/2017

Easy to implement learning management system

Improved functionality from previous LMS, automated email reminders and easy to access cloud based system and course builder tool from anywhere.

Pros

Cloud based meant the system was easy to implement with little support required from internal IT resources. Very intuitive for end users with a clean interface, and most don't need much help to navigate around the system. Great support from implementation team even though it was phone based. Already experienced updates that have improved the functionality which is reassuring with product road map. Reporting really visual and easy to understand especially for managers. Very good value for money.

Cons

Data migration of learning records very manual but only a one-off pain point. Face to face event management is buried in system so not as intuitive for administrators and little visibility for facilitators that aren't administrators.

Andre
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/10/2022

Great Software

A very user friendly software that helps with my daily work

Pros

Easy to use for my employee's performance review

Cons

I don't have encounter any during my usage

Response from ELMO Software

Hi Andre, Thanks for taking the time to leave a review. It is great to hear that you find ELMO's Performance Management solution helpful and easy to use. Best wishes, ELMO Team

Replied 17/10/2022
Trish
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 11/1/2018

Easy to use and administer HR system

One centralised HR system, one interface for usrs

Pros

User interface is familar and appealing
Performance and Learning modules are really simple and users like them
Workflow is simple for administrators
Account management support from ELMO is great
ELMO delivers to their roadmap, so things that are "coming" do happen

Cons

Recruitment module needs enhancements (they are coming)
Reporting could be more customisable
Would be good to have internal and external options for branding

Javier
  • Industry: Computer Hardware
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/8/2021

Easy to use

Nice software to check my pay every week

Pros

Easy to use, simple interface, not to many animations

Cons

basic colours, sometimes took to long to charge

Response from ELMO Software

Hi Javier. We really appreciate the time you've taken to write a review and thank you for your feedback. We've passed this on to our Product Development team.
Best wishes, ELMO Team

Replied 7/9/2021
Anu
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 4/10/2022

User Friendly Application

Leave management and performance management has been a breeze with this application.

Pros

Very user friendly application and easy to navigate. Great to monitor processes and progress.

Cons

No feature which has been identified with an issue to date.

Response from ELMO Software

Hi Anu. Thanks so much for taking the time to leave us a review. It is great to hear how ELMO's Leave Management and Performance Management solutions have benefitted you. We hope you continue to enjoy using ELMO! Best wishes, ELMO Team

Replied 29/10/2022
Ben
  • Industry: Mechanical or Industrial Engineering
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 9/7/2020

Solid product overall

Great software overall with strong support. tickets are generally actioned quickly and extra support is always there for urgent issues

Pros

The Course Builder is a great tool with lots of customisation and its easy to use

Cons

one issue was with external training as this was very limited for what we need it for. There are heaps of comments about this in the help centre but we haven't seen any improvements yet

Sharron
  • Industry: Government Relations
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/10/2022

Great all round platform

One stop shop easy to use

Pros

Easy to use great support available, has numerous functions for all companies

Cons

the worst thing about the prduct is the amount of time it took my company to take advantage of ELMO

Response from ELMO Software

Thanks so much for your review, Sharron! We hope you and your company continue to enjoy the benefits of using ELMO Software. Best wishes, ELMO Team.

Replied 17/10/2022
Maria
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/10/2022

Elmo Software - Never Used Better Software

⭐️⭐️⭐️⭐️⭐️

Pros

Easy to use and navigate around - on both iPad and computer. Love the home page with lots of options to tap into!

Cons

Nothing really to mention here… the software system is so easy to use.

Response from ELMO Software

Hi Maria, thank you so much for your great review. We are happy to hear you are enjoying using ELMO Software! Kind Regards, ELMO Team

Replied 17/10/2022
240 reviews