User Reviews Overview
About ELMO Software
ELMO Software is a cloud-based solution that helps thousands of organisations across Australia, New Zealand and the United Kingdom to effectively manage their people, process and pay. ELMO offers a comprehensive suite of cloud...
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- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
User review
ELMO has been used by our HR team for over five years. It has gotten progressively better and easier to use. Now, I know exactly where to go in ESS, how to request information or support and have more clarity around my performance management, than ever before.
Pros
I use ESS ELMO software nearly every day in my role; for requesting leave, undertaking mandatory training, keeping an eye on performance KPI's and measurement.
Cons
Finding a payslip from my company is difficult.
Response from ELMO Software
Thanks so much for your review. We really appreciate the time you've taken to share your positive experience when using ELMO's Employee Self-Service module. Kind regards, ELMO Team
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Great everyday use
I have thoroughly enjoyed using this system.
Pros
The ease to pick-up and learn this platform, back end. I have used other products that have been far more complicated.
Cons
There are limitations, as with all systems. The 2 way integration with ELMO pay is a particular pain point resulting in duplication of work effort and not being able to create reports in Analytics combining HR Core and Payroll

- Industry: Government Administration
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
All in one HR?
It does it's job, but the user interface and functionality leave a lot to be desired. The only way to get answers to questions is through logging a ticket, and this can sometimes take a while to get a response. This can be frustrating when the issue is timely.
Pros
We use ELMO to track compliance courses, as well as track performance appraisals. It does both of these jobs well enough.
Cons
The course building application is woefully restricting and dated. We don't use it anymore, and create eLearning modules in a different program to upload into ELMO.
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- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Very Well
Good
Pros
It's Practical and user friendly. Covers most of requirements
Cons
Navigation is a bit complicated and sometimes isn't clear
Response from ELMO Software
Thanks so much for your review! We hope you continue to enjoy using ELMO Software and its integrations. Many thanks, ELMO Team
- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Pretty intuitive and easy to use.
Pros
ELMO Software is a standout tool in HR management. Its comprehensive suite of solutions is incredibly user-friendly, covering everything from onboarding to payroll and performance management. The versatility of the platform truly shines when coordinating a multitude of HR tasks. The real-time data insights provided are second to none, allowing for actionable decisions to improve workforce engagement and productivity. Additionally, ELMO's commitment to integrating with existing systems makes implementation smooth and hassle-free.
Cons
Cannot really think of anything, the whole thing is pretty intuitive and easy to use.
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
ELMO Payroll Review
Pros
There are few redeeming features about ELMO Payroll. It appears to have been developed on the run using a 3rd party payroll system most likely from USA
Cons
Features that are critical are least developed such as reports from which to compile a general ladger payroll journal for uploading to an accounting system; termination transactions get included in the pay period of termination reports rather then being able to produce an 'extra' pay period; the conversion from existing to new system was as bad as it could possibly get in terms of communication with ELMO, manual data entry when uploading files fails and inconsistency with leave entitlements computation - ELMO expresses annual leave in days and long service leave in weeks - what happened to hours ??
- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
You NEW to ELMO Software too..
My overall experience has been one of ease and simplicity! Thank you.
Pros
Very easy to use and straight forward product. I can see this will be an easy transition.
Cons
I don't think I have been using the softward long enough to give a true indication of what I liked least. TBA.
- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Bookkepper
It was great, less than a month of using but it help us. user friendly
Pros
The leave monitoring and the update from the management. You will be updated and know what happen to the management. Specially for the offshore team
Cons
When i first log in my other password that was in my computer was remove
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Feedback
User-friendly
Pros
User-friendly and I like the design, easy to get started but can be improved in the future to be more powerful.
Cons
Sometimes, the function is not clear and makes me confused.
- Industry: Government Relations
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Excellent and efficient software.
excellent and easy to use very happy.
Pros
Easy to use, efficient for time-management and to enter new / old employee details.
Cons
Individual link sent for first time access, confusing.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Elmo has a modern, clean interface, and can be highly customised
We use Elmo for our Leave applications, personal leave, Annual leave etc., as well as keep us updated on what documents/certificates/checks are needed for our employment.
Also Elmo enables us to provide some onboarding modules for our new staff, so it's great to have that in one place, and means the new staff become familiar with it's operation from the start.
Pros
Ease of use is high. Clean layout within the software is helpful. Customisation means we are not forced to use pre-defined templates as with some other apps, so we can tailor the forms to suit our business processes.
Cons
The other side of the customisation coin, is that the forms seem to need creating from scratch. At least that's the feedback I have had, as a user, from the staff who are creating the forms, but this might be a gap in their knowledge so might be good to look at Elmo/talk with a rep to see what pre-defined templates they may have available.
Response from ELMO Software
Hi Clinton. Thanks so much for your detailed review. It's great to hear your feedback about ELMO's Leave Management and Onboarding. Please do not hesitate to reach out regarding pre-defined templates, your system administrator or your Account Manager here at ELMO can help. Thanks again, we really hope you and your organisation continue to benefit from using ELMO Software to streamline your HR processes! Best wishes, ELMO Team
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
ELMO learning is great
Pros
User friendly and great after sales support
Cons
it would be good to be able to assign 'course managers' so that other people in the business (other than admins) can manage attendance of specific training in their business units etc.
Response from ELMO Software
Hi Kim. Thanks so much for taking the time to leave us a great review. Your feedback has been passed on to our Product Development team.
Kind regards, ELMO
- Industry: Nonprofit Organisation Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Learning module
Pros
Ease of use initially, generally the administration of courses etc is easy, the coursebuilder is good too and is getting easier to use with recent updates.
Cons
More functionality and features for L&D would be great. Better options for pointing users directly to a specific course for sign up. More options for content management and curation within the Learning module.
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
safe and secure
Great-used ELMO training for my SERT 4 TAC a few years ago
Pros
Good integration with daily workflow, and compiled in a very respectful towards the learner
Cons
Not difficult at all, very understanding and easy to learn
Response from ELMO Software
Hi Jurgens, Thanks for your review. It is great to hear that you find ELMO's Learning Management System so helpful with your training. Best wishes, ELMO Team
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Elmo LMS
Pros
Easy for users to use when selecting and completing modules
Cons
Difficult & time consuming to set up
Requires prior knowledge & skills of HTML coding
Build platform confusing
Desktop and Mobile must be built separately - duplication
Mobile has no working flash, plain text only so user experience not engaging
Restrictive on videos, pictures and file attachment size
Response from ELMO Software
Thanks so much for your review, Jen. We are glad that you find ELMO's Learning Management System easy to use. If you ever need any more help, your system administrator can reach out to your Account Manager for support and additional training to ensure you get the most out of the platform. Kind regards, ELMO Team
- Industry: Security & Investigations
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
ELMO work training
I have used it for a number of years to keep my learning up to date.
Pros
its easy and fun to use. I enjoy the interactive aspects. the hover over sections are always interesting to look into. the questions at the end are some times tricky but always informative.
Cons
it's a difficult question, because its very streamlined and easy to use. i get reminders and updates. i couldn't say i like anything least or more.
Response from ELMO Software
Hi Lincoln. Thanks so much for taking the time to leave us a review. It is great to hear that you have had a great experience using ELMO's Learning Management System for your training. Best wishes, ELMO Software.
- Industry: Security & Investigations
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Great LMS software
Pros
very practical and great layout, keep up the great work
Cons
nothing to note
Response from ELMO Software
Thanks so much for your review, David. It is great to hear your positive feedback!
Kind Regards, ELMO Team
- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Easy to implement learning management system
Improved functionality from previous LMS, automated email reminders and easy to access cloud based system and course builder tool from anywhere.
Pros
Cloud based meant the system was easy to implement with little support required from internal IT resources. Very intuitive for end users with a clean interface, and most don't need much help to navigate around the system. Great support from implementation team even though it was phone based. Already experienced updates that have improved the functionality which is reassuring with product road map. Reporting really visual and easy to understand especially for managers. Very good value for money.
Cons
Data migration of learning records very manual but only a one-off pain point. Face to face event management is buried in system so not as intuitive for administrators and little visibility for facilitators that aren't administrators.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Great Software
A very user friendly software that helps with my daily work
Pros
Easy to use for my employee's performance review
Cons
I don't have encounter any during my usage
Response from ELMO Software
Hi Andre, Thanks for taking the time to leave a review. It is great to hear that you find ELMO's Performance Management solution helpful and easy to use. Best wishes, ELMO Team
- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Easy to use and administer HR system
One centralised HR system, one interface for usrs
Pros
User interface is familar and appealing
Performance and Learning modules are really simple and users like them
Workflow is simple for administrators
Account management support from ELMO is great
ELMO delivers to their roadmap, so things that are "coming" do happen
Cons
Recruitment module needs enhancements (they are coming)
Reporting could be more customisable
Would be good to have internal and external options for branding
- Industry: Computer Hardware
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Easy to use
Nice software to check my pay every week
Pros
Easy to use, simple interface, not to many animations
Cons
basic colours, sometimes took to long to charge
Response from ELMO Software
Hi Javier. We really appreciate the time you've taken to write a review and thank you for your feedback. We've passed this on to our Product Development team.
Best wishes, ELMO Team
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
User Friendly Application
Leave management and performance management has been a breeze with this application.
Pros
Very user friendly application and easy to navigate. Great to monitor processes and progress.
Cons
No feature which has been identified with an issue to date.
Response from ELMO Software
Hi Anu. Thanks so much for taking the time to leave us a review. It is great to hear how ELMO's Leave Management and Performance Management solutions have benefitted you. We hope you continue to enjoy using ELMO! Best wishes, ELMO Team
- Industry: Mechanical or Industrial Engineering
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Solid product overall
Great software overall with strong support. tickets are generally actioned quickly and extra support is always there for urgent issues
Pros
The Course Builder is a great tool with lots of customisation and its easy to use
Cons
one issue was with external training as this was very limited for what we need it for. There are heaps of comments about this in the help centre but we haven't seen any improvements yet
- Industry: Government Relations
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Great all round platform
One stop shop easy to use
Pros
Easy to use great support available, has numerous functions for all companies
Cons
the worst thing about the prduct is the amount of time it took my company to take advantage of ELMO
Response from ELMO Software
Thanks so much for your review, Sharron! We hope you and your company continue to enjoy the benefits of using ELMO Software. Best wishes, ELMO Team.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Elmo Software - Never Used Better Software
⭐️⭐️⭐️⭐️⭐️
Pros
Easy to use and navigate around - on both iPad and computer. Love the home page with lots of options to tap into!
Cons
Nothing really to mention here… the software system is so easy to use.
Response from ELMO Software
Hi Maria, thank you so much for your great review. We are happy to hear you are enjoying using ELMO Software! Kind Regards, ELMO Team