Bob Reviews

Pros

It's very easy to use - user friendly interface, intuitive navigation, you can find whatever you need in the matter of seconds even if it's your first experience with the platform
It's beautiful - our employees love it too
The support team is amazing - they not only resolve any issues quickly, but they also listen to suggestions and implement them within reasonable time. I love getting product updates as I know that there will be something I asked about.
The system features everything you'd want from a modern HRIS and even more - we love club feature and about section - it helps employees learn more about each other and find common interests.
There's some functions that I'd love to have but they are not yet there (such as pre-boarding or e-signature) but the guys are constantly working on them and I've seen that for example e-signature is coming within next few weeks.

Cons

If we are talking about bob as HRIS there's very few things that I don't like, or rather I would like to have and they are not yet there - prebording being one example.
I'd love performance module to be more sophisticated but the guys have just introduced it and I see that it gets updated constantly, which is great. also, it's not a separate platform for performance management so I wouldn't expect it have all the features that other platforms dedicted to performance only have.
There are other small things (such as I can't send a survey to 1 person only), but they are small compared to all the benefits and again, I know that sooner or later those will be resolved too.

Pros

Bob has been great! We wanted a system that could be customized and unique to our unique workforce and business model. We found that in Bob!Implementation was a breeze. User friendly system allowed our employees the ability to get into the system with SSO, no technical issues & start using the system right away!

Cons

I would love the opportunity to "nudge" or remind people that have a task outstanding. Similar to when folks have pending documents. I would also add more features to the mobile app function. Currently it serves mostly as a directory but documents should be made available on the mobile app.

Alternatives Considered

ADP Workforce Now, BambooHR, Paychex Flex, Workday HCM, monday.com and Paycor

Reasons for Switching to Bob

We choose Bob over other products because of:Custom features such as tasks, documents, worktables/sections User friendly/Mobile friendly app Unique features such as groups/interests to increase engagement Unique time off and holiday calendars to meet different site requirements

Pros

Very easy to use, helpful and quick customer support and account management, user-friendly layout.

Cons

Sometimes there can be limited functionality - examples include not being able to amend the automatic responses (onboarding) or adjusting holidays for part-timers.

Pros

Easy to use for both admins and users, modern design, data management

Cons

I'd like to be able to upload many photos in the documents section

Pros

More than just an HRIS, it's a place for employee engagement. Great personalized homepage to keep people updated. Easy to use and to set up. You can keep a pulse on the culture with ease. They are constantly improving product and takes feedback from clients and they keep you informed. They also work with you to ensure that the product is meeting your needs and help you find ways to better utilize it. It's easy to implement new items and grows with the company well. We were able to globalize our Org chart and better integrate the global teams.

Cons

Currently, there is no way to have a site admin vs a total admin. This is an issue if you want a HR lead at each site to be able to customize the program without access to their counterpart's private information. Also, employee's do not have the ability to opt in or out for their birthday or work anniversary being shared. There are work arounds but right out of the box, it's either all employees show up or none show up on the homepage.

Alternatives Considered

UKG Ready, Access PeopleHR, TriNet Zenefits, BambooHR and Ciphr

Reasons for Choosing Bob

Needed to globalize our systems and find a system that could serve us as we grow.

Reasons for Switching to Bob

Had the features we needed and big on engagement.

Pros

Bob is extremely user friendly and allows for customization to meet our needs. Customer support is very responsive and helpful in coming up with creative solutions to achieve our goals for the system. They take our feedback and implement changes regularly that constantly improve efficiency and make our lives easier.

Cons

My only complaint is the relative lack of flexibility to update the look and feel in bob. We have also experienced some issues with moving task due dates.

Alternatives Considered

BambooHR

Reasons for Choosing Bob

We were looking for a comprehensive solution to consolidate multiple softwares.

Switched From

Lattice and Appogee Time

Pros

great user and admin experienceDEIB focus with pronouns and demographic fieldsmass loading possible super quick implementationautomation of tasks and workflows

Cons

Automations don't always workSupport is patchy and relies too much on users being able to solve the problem themselvesA lot of workarounds are necessary to overcome Bob's limitations

Alternatives Considered

Personio

Reasons for Switching to Bob

Quick implementation, onboarding & pre boarding workflows were suitable based on our needs, the UI is intuitive

Pros

I love the UX and especially the customer support team, both in Israel and in NY.

Cons

Sometimes features aren't available for different employees and it takes time to talk to the HR manager to allow some permissions.

Pros

Flexibility, customisable, intuitive, user-friendly, real-time people changes, reporting etc. The list is long

Cons

Integration with Netsuiote Infinite Cloud and conducting salary review via Bob using Package was hard

Pros

The user interface is modern and intuitive. The platform is highly customizable.

Cons

The mobile app is not as user-friendly as the web app.Every profile created on Bob counts as a user. However, they have the same pricing if we want to add a contractor or freelancer. I miss more data from the analytics perspective. High price.

Pros

Implementing Bob has had a significant positive impact on the workload of the HR team allowing us to spend more time on value add activities and far less on routine admin. This was achieved by automation of workflows and tasks through the entire employee lifecycle. Employee information is visible to managers, employees and selected departments (i.e Compliance) reducing the number of routine queries directed to HR.

Cons

It would be helpful if employees who are on garden leave could still access the system until their termination date. Access is removed based on their last day of work but they are still employed and need access to documents. Esign saves time in that documents are automatically added to the employees record when completed but the process of uploading, then making the document active followed by a third step to assign to the employee is clunky especially when sending multiple document to the same person.

Pros

I think ALL. Is the best tool to keep your employees database with all the HR needs. It's contain all the needs and functionalities. I did not try the payroll system. But I wish I could develop it sooner than later.

Cons

Nothing. I think is the best tool available in the market.

Pros

Bob is intuitive, easy to use and gets ahead with all its features. It's not only an employee data management software, it's a one-stop-shop for all-things-employee lifecycle (performance, surveys, compensation, org charting, reporting, etc.). Employees love to use it because it provides value to them outside of simply storing their data with things like shout-outs, company announcements, clubs, interests, demographics, etc. It's also very beautiful to look at!

Cons

Hard to pick something to dislike. I will say that sometimes it takes longer to hear back from chat support. I wish they had an implementation team or person to work with you to set the tech up appropriately according to your use case. The implementation is very self-lead, and for someone that is maybe the only person in their department, this can be overwhelming if you can't find the time to dedicate to it. Other than that, I'm very happy with the software and each team member I've had the pleasure of chatting to has been more than helpful and lovely.

Pros

Complex HRIS with al the features you need for small/mid-size company, they cover all the employee life-cycle. Very remote/global-friendly. Pretty easy implementation, great support from their team during the selection & implementation process and even now when we need help with some issues/questions. Highly recommend Bob!

Cons

NA - We are really satisfied with HiBob!

Pros

HR platforms are typically robust and house many different features for managing your employment and benefits at a company. Bob is the perfect match between a platform that has a high level of functionality - but remains easy to use.

For HR Staff using the system to manage a business; it contains stable features to manage time off, holidays, employee on-boarding, document provision, and company benefits. For the average staff member at a business, it is simple to use and has an intuitive interface. Taking time off is easy!

Bob is a new platform that is growing quickly. Although it may be simpler than some other HR platforms as a result, it's ability to easily solve a large amount of HR tasks in one platform is well worth the investment.

Cons

Being a new piece of software, some of the complexity found in managing company benefits, for instance, is limited in features at this time. This is only the result of having launched in the past couple of years; but the success so far is allowing them to continue development for improving the product.

Pros

Bob is the only platform we have found that can handle both our employees and our overseas contractors all on one platform. PTO tracking in particular was a huge challenge to us before we found Bob. It’s been a sanity saver

Cons

Setup of new Workflows is not super intuitive

Pros

The Support Team is extremely helpful. The user interface is user-friendly; you can easily navigate the system without training.With automated flows and task lists, onboarding and offboarding, as well as other processes, are made simple.

Cons

We are unable to obtain a monthly headcount report. There is no filter to remove those who had left the company but were still active each month.

Pros

It`s dynamic, it`s catchy (beautiful UI) and the product is constantly improving!

Cons

the functionalities that represent learning and development, training area, talent management and succession planning are currently missing

Pros

So easy to use, has an app, it is visually appealing and has so many features. The customer support is fab, you get answers to queries so quickly

Cons

The performance review tool is a bit complicated and lacks customisation

Alternatives Considered

BambooHR

Reasons for Choosing Bob

Personio lacked a lot of features that Bob offers. It was also not straightforward and didn't look great

Pros

Simple App with high value to end user. The ability to customise tasks, flow, etc. is great.

Cons

Can be better integrated to some of the widely used ERP like Pronto

Pros

Very easy to use which is a must-have when such tool needs to be used by every employee in a company. The Slack integration makes requesting (and approving) time-off very simple, just a few seconds and it's done. Bob API is also very well documented which is a big plus for my job!

Cons

Can't think of anything that I really dislike with bob! To be picky I could say that having to login in two steps (first entering the email and validating, and then entering the password and validating) is not the most user-friendly way to login and I'd be happy to only have one step for that part.

Pros

Simple and intuitive to use with all the necessary fields

Cons

Add work scheduling tool so that we can create links between absence management and workforce planning

Pros

We have a small People team and Bob has picked up all the admin which. in itself, is amazing. It's given us robust onboarding processes, better reporting than we've ever had and we haven't had to train anyone how to use it.

Cons

Some standard letter templates would be AMAZING - one click for employee details on a blank letterhead would make my life easier.
Looking forward to more review/appraisal functionality - I know it's coming and I know we will use it.

Pros

I like that Bob easily integrated with other softwares and contains many of the tools necessary for a HR department

Cons

I think the reporting and analytics section could be improved

Pros

bob has an exciting and fun employee message board, a lot like facebook for work! It is also is incredibly inclusive and allows a wide variety of gender options.

Cons

The user interface on the employee end can be a little hard to navigate at first, but with a bit of playing and exploration it becomes intuitive.