User Reviews Overview

About LS Retail

LS Central is a unified POS and ERP software solution built on Microsoft Dynamics technology. It brings together several functionalities in one application such as financials (the Microsoft Dynamics ERP), point of sale (POS),...

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Feature ratings

Value for Money
4.1
Features
4.4
Ease of Use
4.1
Customer Support
3.6

Browse LS Retail Reviews

124 of 124 reviews
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Emmanuel
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 27/3/2018

This software is the most valuable and simplto use in the Retail industries.

I've learned more about of the retail industry and I can offer to our customers a product solution with a great functionality and capabilities with an easy way to use.

Pros

The integration of Microsoft Dynamics Nav from the Front to Backoffice covering every area of the product.

Cons

Sincerely I don't have any complains about the software. What I like least would be the way the software setup the different screen menues for the POS client.

Verified Reviewer
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
2

4
Reviewed on 12/8/2019

LS Retail The Middle Market Retail POS Solution

Pros

1. It overall Look and Highly customizable Features.
2. Integration with almost any dotnet or API based soluition.
3. Mobile POS Solution are even more comfy.
4. Mobile App for each and every module(Retail,Warehouse,Inventory Management,LS Pay etc)
5. INtegration on ALL possible NAV updates of Microsoft Dynamics NAV startion from 3.0 to 14.xx till date.

Cons

1. Issues in Coalation and Arabic Languages.
2. Costly due to created on NAV base.
3. Should have a different billing solution except LS NAV for Small level shops.
4. ect

Sameer
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

3
Reviewed on 21/7/2019

LS Central

We implemented Call center module which saved ton of cost and improve speed of customer service and delivery

Pros

Data director is the most amazing feature with seamless functionality. It works really great in data replication.

Cons

Reporting, I really hope they can improve on the reporting part. For example There should be industry standard report like Daily Sales report for Hospitality. Every customer asks for it.

Top LS Retail Alternatives

Lightspeed Retail

Sage Business Cloud Accounting

Verified Reviewer
  • Industry: Information Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 4/12/2020

Best Retail Solutions

I have been using LS Retail since 2009 with Various Microsoft Dynamics Navision's versions. I have able to systemised almost all the area of our companies business into ERP with the integration with LS Retail.

Pros

Easy to go with Microsoft Dynamics Navision and other ERP systems. Any discount System can be configured to automate the cashiering system which includes for Tender types, Banks, discount coupon, Gift Voucher, Date & Time-based discount, Quantity based discount and much more.

Cons

Length of the Invoice number in the POS system can not be controlled as of now it is an alphanumeric of more than 12 digits.

Verified Reviewer
  • Industry: Supermarkets
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
2

5
Reviewed on 25/7/2019

LS Retail for Supermarkets

Pros

I do not know of any product that comes close to LS Retail when it comes to super/hyper markets. It can be setup as online or offline cash registers. Synchronization with HQ is extensive. Promotions and offers are extensive. User interface is fully customizable. It's an end-to-end solution that works on top of Microsoft Dynamics NAV which makes everything seamless. No interfaces or integration with the problems that come with them are needed.

Cons

Support resources are scarce and hardware requirements are high if you are planning for an on-premise setup

Verified Reviewer
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/3/2018

I am a LS Retail technical Consultant

Lots of Job Scope as this product provide a lot of Development Scope and Easily Customizable to fulfill the Client needs. More user friendly as like android application of Phones. Modules for each industry from Manufacturing to Retail Outlets

Pros

1. Highly Customizable.
2. Fully integrated with base product.
3. Support any API Channel across the retail API.
4. Lots of replication methods.
5. Profit oriented product.
6. designed for Retail industry ERP.

Cons

1. Need preview options in designing tables and other interface objects.
2. Very slow Localization patch release as compared to release of patches provided by Microsoft.

Gagandeep
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
5
Customer Support
4

4
Reviewed on 3/4/2018

LS NAV is nice product for retail industry however hospitality side of functionality still...

- Most stable Retail add-on for Microsoft Dynamics NAV
- Ease of implementation
- Ease of configuration and customization
- Capability to handle large store network

Pros

- Simple architect
- Ease of use
- Seamless integration with NAV
- Data replication is stable
- Promotion are easy to setup and publish across stores

Cons

- Member management
- No API for e-commerce
- Cost of product for customers
- Hospitality retail
- Split bill function
- Weak process in enabling the depth in product, few errors or bugs or limited functions remains as it though it plays a huge role in customer's buying decision.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 28/10/2019

Feedback for emerging ERP solution for retail industry

Great experience.
Easy to use and handle.
Easy to setup, configure and customize.

Pros

Easy to setup. Best software for retail industry with almost all functionalities inbuilt. Upgrade to new functionalities in newer versions.

Cons

Microsoft is changing to Business central but ls central not fully move to this technology upgrade.
Data migration toolkit will take time to launch

Ashish
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 30/3/2018

LS Retail is the feature full product which can be easily fit to any Retail or Hospitality...

Pros

LS Retail is like a doctor of Retail business which has the solution of all your business problems.
LS connectivity with Navision is beauty of it as data replication is just a simple configuration.

Cons

LS Retail should arrange the training on quarterly basis to explain the new features. Training can definitely help the LS Retail partners to increase their knowledge in shorter time

Amaury
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 27/3/2018

Great software, with great room to grow.

Organization on all the companies that with have implemented this product.

Pros

- Easy to use.
- Great integration with every Microsoft system.
- Easy management.
- Excellent support.

Cons

- A little bit pricy for some clients.
- It should be more open to customization.
- More support forums should be created.
-

Rod
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/7/2019

LS Retail for the modern world

Very good.
The solution is of a high quality and has a rounded feature set for the modern workplace.

Pros

Ability to manage retail and hospitality in a single solution.

Cons

Sometimes over complex for simple provesses

Alternatives Considered

Stratus Enterprise, Vend and Lightspeed Retail

Reasons for Choosing LS Retail

End of lige

Reasons for Switching to LS Retail

Very rounded and also suits hospitality
PALLAVI
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 18/7/2019

LS Retail is a one stop solution for Retail POS

Pros

Ease of Use and functionality available on POS. It captures all the essential features required be it related to Replenishment, Loyalty and Member Management, Gift Card, Credit Note on Sales Return

Cons

The discount feature is not robust. It does not offer much usage flexibility and becomes a bottleneck in the current dynamic environment when both brick & mortar establishments with e-Commerce are moving in ahead jointly in such volatile and cut throat retail industry business. The LS offerings in discount is highly lacking in terms of support and are incapable to handle multiple and diverse discount feature processes required in todays time to retain loyal members of different retail brand.

SUMIT
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 11/4/2018

I am working on LS and NAV from last five years very good product related to business.

I have support this product to various Retail industry, there are very good inventory management at store and head office level.
offers are really great .

Pros

The software covers all the requirements from the business perspective related to Sales , Purchase ,Warehousing and manufacturing , very good for Retail industry to apply various types of per motions.

Cons

There are some limitation like multiple offers can not be combined under one bill and there should be some mechanism to prevent locking this is the measure issues faced by any type of industry using NAV and LS retail.

Mario Eduardo
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 1/8/2019

From an LS Partner

Overall implementation, use, and administration is rich with features that are world-wide best practices.

Pros

Functionalities are already matured, making the processes in line with the current trends.

Cons

The data director is hard to maintain, esp. in the internet infra of the Philipines.

Gyan
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
3

5
Reviewed on 27/3/2018

LS version is getting better by each version and at point of customisation its most convenient

Pros

Mobile omni and pos app I really liked
Overall its very good and user friendly. I think one of the best powerful tool for retailer market. I did a lots of customisation and integration and faced so many challenges but its comfortable to do it in nav versions

Cons

Mobile apps should be more dynamic and technical documents should be available like how to change currency for mobile data replication

Vikalp
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/7/2019

LS Retail Partner Review

I'm working on LS Retail from last 8+ years. I have done 10-12 project implemented and upgraded. I have worked on each Module LS Retail, LS Hospitality, LS Omni(Mobile Inventory, Mobile POS, E commerce). I have always found LS Retail is helpful for end user to grow their businesses.

Pros

Easy to use, lots of features for industry, Versatility, beautiful POS design.

Cons

Bugs in the first initial version of Release.

Anders
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 17/7/2019

Internal / external

Very good many highly skilled consultants who both understand the functionality and the business side of using software solutions in retail.

Pros

All in one solution that supports the retail and hospitality business in a very efficient way.

Cons

LS Retail only maintain the newest version with new functionality.

Pravesh
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/3/2018

Ls provides almost all functionality to end users if functionality is not present easy to...

Pros

Great functionality
Easy to use
Easy to customize
Great interface
We can easily customize this product as per users requirement and its connectivity with sql server makes it more easy to operate

Cons

Configuration can create confusion and it is a little bit conplex part in ls and apart from that installation is not that much user friendly.

Suresh
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 27/3/2018

Awesome product

Work satisfaction.

Pros

Ls Pay addon that uses for creditcard payment process. and LsOmni . With all these the excellent look and feel of the POS front end look is amazing .

Cons

All can handle by setup and do not need any kind of additional customization . I like the way LsRetail sets up the setup of the whole product.

Jigneshkumar
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 28/3/2018

Working with LS Retail from last 9 Years.

LS Retail with NAV is end to end solution of Retail as well as back office.

Pros

LS Retail fulfills most of the customer's retail requirements like Advanced POS, Pricing, Discounts & offers, reports etc.

Cons

Application on Mobile and tablet need more work from LS Retail to make the product stable and reliable.

Vikas
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 10/4/2018

It's the most flexible solution for Retail

Pros

It's platform Microsoft Dynamics NAV and ease of deployment and customization.
Very good solution for Retail industry specially for Fashion and supermarkets.

Cons

It's not as fast as some other solution.
Take some time to load up and also some issue in integration.

Ricardo
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

4
Reviewed on 24/7/2019

functionalities

in the different implementations and new versions I almost always have to try previous functionalities since in a new version it does not work

Pros

the ease of setting up and the information replicas

Cons

the documentation is not very clear on the portal

Hemant
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 11/4/2018

Best ERP for mid size business

Pros

Ease of customisation, easy to use and implement, user friendly interface with lots of customisable, Best for Retail businesses

Cons

HR and payroll modules are not in detailed, integration with latest technologies is not available .

Mohammad
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 17/7/2019

Experience

I have 2.3 years of experience of LS Retail industry and i setup approx 250 stores.

Pros

Processing is smooth, easy and user friendly.

Cons

No Cons. Is found by me yet even i think there is no cons in LS Retail.

Aravind
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 1/8/2019

Rich Functionality and Ease to Implement support and maintain

Excellent , one solution scattered the need of hospitality and retail verticals

Pros

Functionality and the way the data is structured.

Cons

Localization for INDIA, GST patch update.

124 reviews