busybusy Reviews

Pros

It can be used anywhere. We have construction crews in the field and it's great that they can use it wherever they are and we can have real-time data without having to wait for the end of the week for paper timecards. It takes a lot of the burden off of our foremen and frees them up for more important work. Plus, their customer service is outstanding!

Cons

Limited reporting features. Their canned reports often provide either two little data, or too much data that their canned reports often provide either two little data, or too much data that nut then needs to be manipulated in Excel.

Pros

I like the field budgeting options that can use both time tracked (hours) or labor burden (dollars) to track the progress of each project

Cons

There isn't much to not like about it overall, but some of the menu's could be a little more user friendly, but honestly, I think all of the apps we've used could use some improvement on that.

Alternatives Considered

ClockShark

Reasons for Choosing busybusy

Honestly because Quickbooks Time (the last option we used for about 3 years) raised their prices so high and their customer service got so bad. It's not a bad app, but to be that expensive and have horrible customer service... no thanks!

Switched From

QuickBooks Time and ClockShark

Reasons for Switching to busybusy

I honestly liked Clockshark (used them for a few years) and they had great customer service, but they didn't offer a few features that BusyBusy did which is really what sold me on using BusyBusy when we left Quickbooks Time.

Pros

We are happy with the time capturing and scheduling system

Cons

So far we have no complaints with the way we have been using the system

Pros

Pros
-Could build labor budgets.

-GPS locations.

-App reminds you to clock in when you get to the job site.

Cons

-Time consuming to edit each employees hours each week. Our typical work week is 7am-3:30pm. If a guy clocks in at 6:45 we have to manually change it at the end of the week to 7am. Also their break time is 30 mins each day. Your default is 15 mins so we have to manually edit each week.

-Can't build a labor budget based off the cost code rather you need to create a sub-projects.

-Would be nice if it could sync with Procore so we don't have to manually enter labor each week.

-Glitches ever so often.

Pros

We use busybusy to complete payroll, target project management needs, and capture billable hours

Cons

We actually don't access all features we could in busybusy. For our small business it, we are finding our use appropriate and essential. So we actually don't know what we are missing. WE are having trouble with our management force buying in to the concept. They feel like we are tracking them.

Pros

I can clock in and out from my phone. Going on lunch break is when I can just click a button on my phone. I can clock in before my formen shows up. I can analise my time from my home.

Cons

It doesn't load sometimes. Occasionally when I clock out the app says I'm clocked out but doesn't register and keeps the time rolling making more work for my formens.

Pros

It is easy to use and user friendly. Doesn't feel like a big corporate company and feels very personal like they genuinely care.

Cons

I don't like when the people working at busy busy call me which has happened a couple of time.

Pros

Easy for our non tech-savvy employees to use and allows for notes and changes.

Cons

Doesn't always save projects but that is only a minor annoyance not a detriment.

Pros

Tracking employees and utilizing time clock.

Cons

It would be nice to have the option to reimburse employees with a cost code versus a note.

Pros

This software really helps us with our time tracking, job costing, payroll. I like the customizable options, allowing us to use the software to our specific needs and workflows.

Cons

It provides the job that I require so I really have no cons as of the moment.

Pros

I love this app because of the clock-in accuracy and the ability to easily move from project site to project site. It is very easy to use, I literally taught myself how to use this app and discovered other features that I felt were benefiting for myself as well as for my employer. I love that it can keep records of costs for each project, which makes book keeping much easier when it comes to labor costs. I also like that I can review my hours for the week prior before I sign and submit to our payroll department. This way I can bring up any discrepancies that I may have.
It's also easy to add new employee's and archive the ones that have either left or been terminated. It's easy to fix any discrepancy, if any, that regards hours or project location.

Cons

The only thing that I least like about this software is that on rare occasions I've had my GPS notification pop us stating that I have stepped away from the office, and if I would like to clock out, even though I haven't left the office. Other than that this program has been awesome.

Pros

Easy to use, great for several type of employees, I like how they can sign their time card on their phones, as most employees are not always at work on Sundays when the pay period ends. Easy to set up new employees, and keep an eye on who is clocked in. We got everyone trained on how to use this very quickly.

Cons

It would be great if the Desk Top option had the weekly view alike the phone version does.

It would help if at the end of the work week an employee could sign their time card and not have to wait until the end of the pay period. With seasonal part-time employees they may only work once and then have to wait 10 days to sign their time card, this wastes a lot of our supervisors time chasing down people to sign their time cards.

I wish there was a setting where I could say print all time cards and not have to log into each one and print them all at the end of the pay period.

I wish there was a way to use the "non gps" version. We don't want to track our employees by GPS, and some feel it is a privacy thing but the notice keeps popping up for them on their phones. Maybe there is something I don't know on this.

Pros

I love the report dashboard, which allows me to see everything about the labor in my company in one glance. If I need to drill down into any issues, the reports tab makes it easy.

Cons

I have turned on geo reporting and required my guys to send a report of their location when they clock in. I turned it off due to privacy concerns. BusyBusy was tracking them 24/7. Their location was recorded on the weekends, at night, etc., and it was invasive. The racking was a couple of years ago, so I don't know if it is still a problem.

Pros

The ability to talk into my phone and have it text the words I am saying into notes The ability to search for job names and addresses within the app. And just the ease of the dashboard

Cons

Is that your GPS has to always be on they need to have it on while using app
Sometimes it slow maybe that's my phone app I don't know why you can't copy and paste out of busybusy but you can paste into busybusy but can't copy and paste out of BusyBusy

Pros

Easy time tracking
Calculates over time
Keeps track of Paid Time Off
Reports easy to follow
Easy to make corrections

Cons

employees wish it didn't take up so much battery. Also though when we've tested it it doesn't seem to take as much as they think.

Pros

I think it's a great service, especially for those of us that work out of state or are otherwise away from our home office and can not clock in and out the old fashion way! Being able to electronically sign your time card is another valuable feature. Also, I love that I can work from home and still be able to clock in and out.

Cons

I have not found anything about this program that I don't like. As for the question about cost above, that I can't say, because I do not pay for the service, but from an employee stand point, who uses it on a daily basis I think it's great!

Pros

Overall my experience with busybusy have been successful. I personally have had zero issues when it comes to the navigation and reporting while using the application. My experience with their customer service is outstanding and they will do whatever it takes to resolve the issue immediately. The overall navigation is simple and easy to use. My eleven year old knows how to use it. The cost is low comparable to other timekeeping applications.

Cons

As of today the only cons that I personally have is that it currently does not integrate with our bidding software. If this could integrate it would be the perfect software for our company.

Pros

The mobile platform for the guys. The geofencing is a good feature. I like the GPS clock in locations and the ability to have descriptions of what the guys were doing.

Cons

Reports are a little difficult, No sync between old Busybusy and new. I had a little difficulty logging onto the jobs at first but figured it out. I wish that there was ability to have more reporting on my iPhone rather than the computer.

Pros

I love that my phone and computer sync up so I can clock in out my computer but when I am at an event or something and need to switch projects I can do that from my phone. This helps to cut down on wasted time going back and forth from sites.

Cons

There are times that my computer and phone don't show the same time. It is frustrating but is an easy fix. I also wish that I could sign my time card whenever I am done for the week. There are weeks in which I finish on a Thursday and I cannot sign my card until Sunday. This is something that I forget to do until the last minute. I wish we could fix this feature.

Pros

THat it really does what the new rule of Driver Local will ask for as it applies to me as a Truck Driver Local within the 100 miles radius

Cons

it consumes your battery real fast and before you know you are out unless you inhabilitate the location. sometimes, it also don't save your entry as you did? you run the day thinking that it is tracking and at the end you find it that it still hanging on the save screen?

Pros

That I can track my employees where they clock in/out. I can also, allow other people to add codes on their phones and view the reports of hrs daily.

Cons

that is not that user friendly to come up with reports or to add codes and see the code breakdown (reports)

Pros

BusyBusy for our company has allowed the employees to have an simple, understandable and easily correctional app at their fingertips for all their time clocking needs. This feature has helped our company complete and process payroll in a more effective and time matter.

Cons

One con I have found with the software is it allows employees to clock in while already clocking in causing a little timecard confusion.

Pros

The ease of access and on demand portable service that the busy busy application provides is awesome. Very easy to keep track and double check hours.

Cons

The time card entries section is kind of confusing because of the setup. I work nights occasionally so instead of keeping the entry times in the same box and just showing the time entry dates and keeping the total entry time for that shift.

It splits it into 2 boxes and entry dates, completely splitting the total time for that shift. Sometimes it doesn't register immediately either so you can't view your hours for the second day of you your shift till you clock out.

Pros

Allows you to track jobs and see how they are going in the middle of the job. Tracks our people so you can tell where they are. Allows for break time. Automatically does over time and sets up paychecks!

Cons

Not comparable with the new software. IOS does not have recently used jobs. Wish you could access information from other apps like Google drive.

Pros

I can't say enough about their great customer support and how receptive they seem to be to improving their product based on suggestions, app is also very user friendly!

Cons

Some missing features such as ability to request PTO without giving users the edit function, occasional issues with time not synching with admin, not easily able to export data to Sage 300, inability to assign specific supervisors to specific jobs, inability to resend new users their initial username and password a second time, all things that can be fixed.