User Reviews Overview
About Veeqo
Free shipping software that does more than print labels. Cut the cost and speed of fulfilling orders with low shipping rates, automation and powerful fulfillment tools with Veeqo’s FREE shipping management software.
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- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Veeqo makes our multi-channel inventory management a breeze.
Basically, we needed a more streamlined way of managing our refurbished office chairs, and Veeqo provided the solution. Their interface is user-friendly, their help documentation is clear and easy to find, and if that doesn't help, their customer service is world-class. I work with a number of third-party systems, and overall, Veeqo is tops!
Pros
The product sync between Veeqo and Shopify is painless. Updating product details in Shopify sync into Veeqo without issues, keeping your product data up-to-date. We sell new & refurbished office furniture. Our refurbished office chairs are refurbished on order, and Veeqo allows us to create Bundles, that manage our inventory so Shopify always shows the correct stock available.
Cons
Nothing really, I like working on the Veeqo system. Veeqo suits us 100% for our needs.
- Industry: Printing
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Shipping made easy!
Using Veeqo has enabled us to develop and deploy a unique purchasing and despatch process for the NHS in the UK. By integrating Veeqo with third-party services we have eliminated the risk of data entry errors, particularly with shipping addresses which has resulted in a near-perfect first time delivery success rate.The huge number of articles in the Help Center, supported by a fantastic technical support team, means that we are always able to resolve any niggles incredibly quickly. The support is by far the best I've experienced.
Pros
Veeqo comes with a whole host of features but the pre-built Shipping and eCommerce integrations are up there among the best. Linking to Shopify - easy. Linking to couriers - easy. Each integration took less than a minute to set up and they have all worked faultlessly!
Cons
It's very difficult to find any downside to Veeqo but the one thing that I would really like to see some focus on is the API and provision of webhooks. For orders which don't come via a built-in integration it's difficult to get a notification when an order changes status.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Frustrating and missing some key functionality to run an normal eCommerce store, very much...
We do keep getting told a lot of this is in the pipeline mmmm..... We've also been given a months free usage because of the inconvenience caused and not doing quite what we we're sold it could do!
Works well for 3rd party channels, certainly not great if your business is more through your own website!!
Pros
User-friendly interface with OK top-level reporting
Works well with 3rd parties channels, I think this is where the initial design and build has gone into!
Customer service seems like good guys but seems under a hell of a lot of pressure.
Integrates with carriers well.
Cons
Where do I start, been with these guys for 2 months now and each day another drama unfolds. We used to run everything on Sage line50 which is at heart an accountancy package with a clunky warehouse/inventory management system. Honest opinion key areas we have taken a big step back.
Simple day to day procedures that have become a total nightmare, I really can't understand how this is supposedly been built from an e-commerce background. I would say at the moment it's taking the warehouse 3-4 hours a day longer to operate!
You can't partially refund a customer, so a customer buy's two pairs of pants returns one, no way of partial refunding, we've been told work in progress! Also simple things like refunding a customer postage, can't do!
When you part ship an order there's no way of tracking this, so you need to go into all your shipped orders one by one checking which one's are part shipped or allocated.
You can't do shortfall on your orders to see which order you need to order stock for so you need to go into each and every order new and old to see what needs to be ordered, we've sort of coping on a day to day basis using tags but not ideal at all and extremely time-consuming.
It doesn't automatically allocate purchase orders
Reorder levels don't work so very hard to understand when reordering, it also doesn't recognise zero's which is a massive problem.
You've got to manually link your products with supplier codes which is a massive problem when you have over 7,000's sku's.
A lot of duplicate data handling is required to keep Veeqo and your inventory on your own store updated, it does;t pass inventory updates from Woo back across, which is a bit of a pain.
Top Veeqo Alternatives
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Excellent Order Management System - Wouldn't go elsewhere!
Pros
Well now it's free! so I would highly recommend it to any e-commerce business owner.
Cons
Some very light features/integrations such as OnBuy as missing.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Excellent Resource but Somewhat Difficult to Learn
Difficult learning but it works very well. Shipping rates are good. I'm still having problems connecting my Prestashop Store. I can connect, but it immediately disconnects. Amazon orders are easy. Phone orders are time consuming as I have to add a product or I can't print a label.
Pros
Easy shipping of Amazon orders, including UPS, which never worked for us as an Amazon Seller. It's also free to Amazon Sellers.
Cons
Learning curve. I had to read a lot to learn how to use it and there was no quick support. You have to go through a chat process and then you hear from support later in the day. However, Support has been very helpful. Since I wanted to switch from ShippingEasy, I was looking for easy Return labels. Sometimes a customer calls from months ago and needs a label. I can only print them through Veeqo if I actually shipped the product through Veeqo.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Very Pleased with this Service and Look Forward to Improvements
Overall, I am pleased with this service and hope that future updates will make it even easier to use.
Pros
My favorite thing is the ease of merging listings when the same product is sold but uses different SKUs across selling platforms.
Cons
I don't like that if 1 SKU is ordered, but that SKU is a bundle that requires multiple boxes to be shipped, you have to manually add additional boxes as "products" to the order instead of being able to just customize the number of boxes, dimensions, etc like you can with other shipping programs. I wish we could print product pictures on the 4x6 packing slip with the shipping label. I wish we could connect our shipping accounts to see our companies rates and still have Veeqo's rates connected as well to compare them all.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Recommend a Friend
We have been using now for around 18 months and it has made our life so easy especially through the last year with Lockdown and remote working. The simplicity of the system along with the ability to manage it from afar is what helps make it so user friendly. Staff find it easy to use and reports are simple to read.
Pros
I find Veeqo a very user friendly system, we currently use this to help run our online and wholesale division and it is super simple to use. The app makes it extremely mobile and gives you the ability to check on tock levels and performances while on the move. The main system is simple to use, recently we have trained 3 new staff on the system and it was so easy for us to do this and also for them to learn.
Cons
It can be a little temperamental when you are searching for products as you need to thoroughly delete the description and then count to 5 before re-entering.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Such a great and continuously evolving product
Great, support is responsive and generally helpful.
Pros
Agility, they are relatively quick in updating and enhancing this software.
Cons
It's an evolving software, so you can expect bugs popping up here and there.
Reasons for Choosing Veeqo
UsabilitySwitched From
Sellbrite- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
The software I was always waiting for.
Pros
The inventory manager has been a game-changer for my online business. Managing multiple marketplaces and eBay multivariation listings used to be a time-consuming struggle, but this tool streamlined everything. With just a few clicks, I can efficiently handle all my eBay variations and seamlessly merge them with other platforms. The user-friendly interface makes it accessible to all sellers, regardless of experience. My inventory is now well-organized, and sales have seen a significant boost
Cons
Compared to the inventory manager I used before, I have noticed that this one is slower when working with inventory management.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
VEEQO is a SCAM!!! BUYER BEWARE!! YOU WERE WARNED
Pros
all in one tool with good preset reports .
Cons
VEEQO Severely marks up the shipping costs and steals from their customers by not revealing what they are doing. They advertise there 'low rates' when in fact their rates are very expensive. whatever you save on the "Free" software, you will lose and much more. For example, a order that costs me $3.75 to ship via USPS in shipstation, was being charged $8 by VEEQO. besides for all this, the software is slow and buggy.
- Industry: Sporting Goods
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Veeqo Amazon Seller Protection - does not work
we have been waiting around 6 months now to get reimbursed as per Veeqo's promises for Amazon Item Not Delivered claims ....and spent countless man hours chasing them up....but CS just make false promises...if they reply at all. as for the advertised 5% credits...in reality these are more like 0.5%. Fools gold both ways - these guys simply do not live up to their promises. dont get your hopes up, and DON'T GO VEEQO 😟
Pros
syncs well to Amazon + other channels. free to use.
Cons
awful product. veeqo claims "Get Protected - Amazon will protect your account and pay for A-to-z claims related to delivery issues or items not received (INR).** this is a LIE. Amazon will NOT protect your account for labels bought via Veeqo. AZ claims get ZERO protection, Amazon does not care about Veeqo Seller Gaurantee, and ignores it. and Veeqo simply does not care that Amazon does not care! Arrogant and unhelpful customer support who refuse to accept they are making false promises, and do not back their guarantee - instead fobbing off responsibility to Amazon and claiming that Veeqo is "just a third party"
- Industry: Textiles
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Very Poor Customer Support After Subscribing to service
On the free trial they were very polite. They offered me subscription, which was very cheap compare to the one on the website. so I was thinking, that 60$ is ok price for functionality they have. I have subscribed, but then, it turned out, that those 60$ is just for 50orders. And for my needs I need to pay over 200$.
For startup is not really suitable price, besides functionally is not perfect. so the same hour I have subscribed, I asked politely to help me to cancel the subscription.
Well, they just said they will cancel, but money will not be returned.
I can't use it, so those money is just in garbage. well, is just show, that they prefer to keep 60$ over good customer service and good face. Not really nice way.
Pros
Can pull inventory from Amazon and Shopify with images.
Cons
1. First of all I had to manually enter all barcodes, the system didn't do it. For over 500 SKU it was very annoying.
2. When I was confirming orders in Veeqo, they were not confirmed in Shopify
3. When I gave access to workers and limited their permissions, they could see all information about our suppliers and prices. this is very uncomfortable.
4 and the worst is customer support. They are not helpful at all.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Terrible customer support
Shipping could not be purchased system down so now we have late shipments we are going back to shipstation
Pros
Nothing
Cons
Everything
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Great, but waiting for more features
Pros
I loved that virtually every channel we sell on was available on Veeqo. We came over from using a similar platform, but Veeqo is loaded with tons more features! The interface is easy to use and support is fast.
Cons
Our only dealbreaker was not being able to integrate with Woocommerce. I was told that the feature is currently in beta, but seeing as it's our primary platform, we'll have to wait until that stable version is released. Aside from that, totally pleased with the platform.
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Veeqo has been a good solution for Amazon orders and other shipping needs in general
Tech support has been great, also API setup assistance
Pros
Amazon stated that shipments through Veeqo that are lost do not count negatively towards our account. Recently we have lost so much time due to lost/damage packages from USPS
Cons
There are shipping services that are not compatible yet, FedEx SmartPost and USPS Ground Advantage, we were told that they should be available by September 2023
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great transformed our business
Stock and Profit Control.
Pros
Stock control around the world in Amazon warehouses, reduced our stock holding and increased our sales by at least 50%
- Used Daily for 1-5 months
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Review Source
Not ready for use in USA with FedEx, Listing tool bugs, limited
I read all these great reviews on this product but I think they were all from the UK customer base. Veeqo tried for months to get my FedEx rates to print with there labels but couldn't (rates were always $4 to $5 off per order). Looking back I think this product works good in UK using Royal Mail but they are not ready for USA. The listing tool is also very limited it only listed product as "New" to ebay and Amazon. On ebay it could not list more then one shipping choice like "Ground Only" and it couldn't do calculated shipping yet
Pros
Customer service was really nice and they tried to get things working. But after a couple months I had to move on.
Cons
FedEx shipping labels don't work.
Listing tool not ready for use yet.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
10/10 flawless!
What can I say... it's changed how we do business and boosted productivity massively! The customer service is without doubt the best I've ever had from any other company I've ever work with. Thanks Veeqo. 6 stars!!
Pros
Speed
Reliability
Ease of use
Cons
Nithing
- Used Daily for 6-12 months
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Review Source
Veeqo
We use Veeqo daily for our business. It is very easy to use and has helped us to speed up our processes. The customer care and tech line are very helpful.
Pros
Very easy to navigate, great customer care.
Cons
Updates take 10 minutes
- Industry: Consumer Goods
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Good Product
So far, so good. Looking forward to improvements and bug fixes.
Pros
The integration with Amazon is very good, saves several steps when printing labels
Cons
Online AI is not very good, takes you loops to answer questions. The email support is very good and responsive.
- Industry: Retail
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Review Source
Great, easy to use and essential for our business
After trying to navigate so many different confusing inventory softwares, we finally found Veeqo - which is the perfect mix of power, efficiency and simplicity - and have stuck with it ever since. Veeqo was really easy to set up and simple to use, which was a breath of fresh air. We use it for processing our orders, managing and syncing our orders and inventories across our sales channels, and for printing our shipping labels in bulk (which is a huge time-saver!). It takes away all the worry and risk of error from the order process. Love the app, love the customer service, no complaints here :)
Pros
Really easy to set up and use with a friendly and knowledgable customer support team who are always on hand to help us out. Integrates with all our online sales channels and even our accounting software.
Cons
Like I said, can't find fault with it!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Veeqo
So far so good.
Pros
Veeqo seems to have the basic functionality that I need and is free
Cons
The interface is not always very responsive. Would be nice to have more import/export options.
- Industry: Retail
- Company size: 2–10 Employees
- Used for Free Trial
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Review Source
Integration Software for Amazon Marketplaces lacking in key functionalities
Overall, this sees to have less functionality than Webgility or other software.
Pros
This software is one of the myriad available to synchronize online sales marketplaces with quickbooks desktop.
Cons
However, it doesn't have the ability to integrated marketplace fees with the accounting integration, so it didn't work for us.
Alternatives Considered
Webgility- Industry: Sporting Goods
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
An useful software for e-commerce
Pros
It is easy to use with a lot of useful features such as Multichannel Fulfillment.
Cons
Inventory sync is not accurate and needs to be improved.
- Industry: Retail
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Review Source
Really Awesome Software
We shopped around for quite some time before choosing Veeqo as our inventory management software. We're pretty picky and have a large amount of stock so we wanted something which was powerful enough to handle all our orders but easy to use. Finally settled on Veeqo and couldn't be happier with the software and the customer service. Would highly recommend this app to anyone who is selling online and struggling to managing their orders and inventor.
Pros
Simple layout, easy to set up and use. Very helpful tech support, and saves us loads of time per day.
Cons
Waiting for product pushing but understand it's coming soon.