User Reviews Overview

About Posist

Launched in 2012, Posist by Restroworks is a cloud-based restaurant technology and POS (point of sale) platform. It offers scalable, reliable, and easy-to-use point-of-sale technology, enabling restaurants to automate operations,...

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Feature ratings

Value for Money
4.6
Features
4.8
Ease of Use
4.8
Customer Support
4.7

Browse Posist Reviews

249 of 249 reviews
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Anushka
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/4/2023

Pos Review

Pros

The reporting part , it makes our very easy and we are able to track every small details

Cons

Nothing as such , only it take time to reach support

Kush
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
4
Customer Support
2

2
Reviewed on 18/4/2022

Not Recommended for Bigger Operations

Software is OK for small restaurants which have only 1 terminal and limited business. For complex operations, the software does not work, reports mismatch, data reliability is not there. Not recommended!

Pros

Easy to deploy, Cockpit App, Master Management

Cons

Data Reliability, Inconsistency of reports.

Vikas
  • Industry: Restaurants
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/9/2023

Posist at AB Road Indore - Tacobell

It helps in various problem solving restaurant management operations works fine. Delivery orders also landing properly with no issues and also the restaurant dine in operations works fine with each orders landing on kds screens.

Pros

Application is functioning all good. Images at customer screen is also coming perfect . Kitchen screens are also working without any hassle. Delivery orders also landing properly.

Cons

There is no dislike right now. The application provides all users functions and operations working as per the integration. No issues reported till now and hope there will not be any to be reported

Response from Posist Technologies

Dear Vikas,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day.

Thank you once again for your wonderful words of appreciation.

Best,
Team Posist

Replied 29/9/2023

Top Posist Alternatives

subin
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/10/2023

Nalashaa

Pros

most advance pos software and user friendlygood customer support

Cons

sometimes want to wait long time to connect posist customer care

Response from Posist Technologies

Dear Subin,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

At Posist, we strive to provide the best service possible and your feedback is crucial for improving.

Best,
Team Posist

Replied 2/11/2023
Surajit
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/10/2023

Feedback from Banerjeeolis Pizzeria

Pros

Ease of use and overall integration among foh and boh and customer support

Cons

Nothing like to deslike all is good........

Response from Posist Technologies

Dear Surajit,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

At Posist, we strive to provide the best service possible and your feedback is crucial for improving.

Best,
Team Posist

Replied 2/11/2023
Jagdish
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 6/10/2023

Best POS Software

Pros

The best part of the POSIST is, it is user-friendly and helps us manage the Restaurant operations. Also, customer support is very responsive and provides quick resolution.

Cons

Nothing as of now.

Response from Posist Technologies

Dear Jagdish,

We truly appreciate your feedback. It's wonderful to know you had a positive experience with Posist. Your feedback gives us the motivation to continue doing our best.

Best,
Team Posist

Replied 13/10/2023
Sohil
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2023

Haveli Review for Integration

100% Recommendation to all to use it specially for Integration

Pros

Smoothly working Integrations for both Aggregator

Cons

All well awesome experience nothing to dislike

Response from Posist Technologies

Dear Sohil,

We're delighted you had a great experience with Posist. Thank you for your feedback.

Best,
Team Posist

Replied 29/11/2023
Abhishek
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 17/10/2023

Posist - an end to end ERP application for F&B domain

Pros

Reporting & Analytics, Inventory Management, Streamlined Order Process

Cons

None so far. I am overall satisfied with the application

Response from Posist Technologies

Dear Abhishek,

We truly appreciate your feedback. It's wonderful to know you had a positive experience with Posist. Your feedback gives us the motivation to continue doing our best.

Best,
Team Posist

Replied 2/11/2023
Sanjoy
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 22/11/2023

An excellent F&B ERP application

Pros

It is a seamless application which runs smoothly

Cons

None so far. I am satisfied with the overall product.

Response from Posist Technologies

Dear Sanjoy,

We're delighted you had a great experience with Posist. Thank you for your feedback.

Best,
Team Posist

Replied 29/11/2023
Farasat
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/3/2023

All the best Team Posist

Excellent

Pros

Great support and ease of use along with integration capabilities, availibility of reports & data.

Cons

Report configuration as per individual needs can be worked upon!

Alternatives Considered

Foodics

Reasons for Choosing Posist

Better product

Switched From

Sapaad

Reasons for Switching to Posist

Flexibility of use and online ordering integration capabilities at the time
Shiaar
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/12/2022

Posist makes service easy & make serving quick.

1- Punching bills is easy & quick2- Reduced customer waiting time3-Reports can easily be viewed via mobile from anywhere.4-Reporting library is very rich and has 200+reports.

Pros

Posist has a great UI; it's straightforward to use and user-friendly.New teammates find it very easy to learn and understand.The reporting is easy to use.....

Cons

Can't say there is any feature to be disliked.Everything that is present in the system works without any problem.It was our best decision to go for Posist for our outlets billing.

Aditya
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 16/10/2020

The software that took Navtara to the next level.

Exceptional. Yet to fully implement every feature, but we are getting there. We were a very informal setup before POSist, and I wanted to choose a software that will be with the company for life. Seeing the scalability POSist offers your brand, I still believe I have made the right choice.

Pros

The software is constantly adapting to further simplify the needs of the industry. What I like best is the customizable nature of the software; POSist is always ready to tweak the product to fit your need. The support team is incomparable and efficient. The kind of reports accessible to us have helped us cut costs, and reduce our menu. POSist taught us that more than half our menu wasn't even contributing to 10% of our revenue! The software is great but the people are better...

Cons

It's slightly more expensive than a regular software, but is definitely worth it. The implementation was not very smooth, and too last minute. This was mainly because hardware specifications weren't cross checked. But that's all water under the bridge.

Bhupendar
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 20/6/2023

First choice in the matter of Pos

Pros

The various integration available in Posist software makes the software trustable and we can rely on Posist for any Integration.

Cons

Improvement is a continuous process and each software are improving according to the different client need, Posist also developed their software that no improvement is required as of now as the Posist software is so stable software.

Response from Posist Technologies

Dear Bhupendar,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day.

Thank you once again for your wonderful words of appreciation.

Best,
Team Posist

Replied 14/7/2023
Manoj
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/8/2023

Review For POSist

I contacted customer service because I was having trouble logging into my account. Support was very quick to respond and was very polite. He was also very helpful and was able to resolve my issue. I am very happy with the service I received.

Pros

Billing feature are good also integration module is very fast. We are happy to use the POSist all feature ( Billing, integration, reports, stock)

Cons

Sometimes reaching support is very difficult

Response from Posist Technologies

Dear Manoj,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

At Posist, we strive to provide the best service possible and your feedback is crucial for improving.

Best,
Team Posist

Replied 25/8/2023
yash
  • Industry: Restaurants
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/7/2023

POSIST review By Lite Bite food-Lullu mall

over all experience is excellent with posist

Pros

We can directy billing and seperate online & dine in keys.Daily sales report is most useful and easy to calculate.and integration for Zomato and Swiggy

Cons

There is nothing to dislike in posist as of now. if there will be i will mention

Response from Posist Technologies

Dear Yash,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day.

Best,
Team Posist

Replied 21/7/2023
Sujin
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 9/12/2022

Billing review by Sujin

Posist has helped us to integrate with food aggregators and hence automate the order flow.

Pros

Easy to select discounts and online orders are received directly

Cons

Sometimes the application is running slow . The UI and Graphics need to be improved.

Reynold
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/12/2022

Billing Review

Help us to lessen work operation and easy to received order from any aggregators

Pros

The pictures that can access on the system was awesome and its easy to used. Its easy also to the team to trained them even in short time. To many report help us to understand branch sale status.

Cons

Some issue were facing in terms of auto cancellation with the connection of deleverect.

Prahlad
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/12/2022

Posist review after using in for 3+ years

We are using Posist for order taking at restaurant, we are also taking room service orders using posist.We also have banquet halls and posist banquet module is used for managing all the functions properly.

Pros

We are using Posist for restaurant billing and Banquet Billing, we have also integrated with our PMS (Hotelogix) so that there is a seamless transfer of billing data between Posist and Hotelogix.Reports are very useful.

Cons

There is not even a single thing that i can say that we don't like; things are generally working as expected to work or function without any problem, and in case we need any assistance, then the support team is there to assist.

Priya
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/6/2023

Bougie Review for Posist

Pros

We have posist in our all the outlets and Its very easy to use and steps are less to complete the process.

Cons

Support helpline number comes busy, Whenever we have required.

Response from Posist Technologies

Dear Priya,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

At Posist, we strive to provide the best service possible and your feedback is crucial for improving.

Best,
Team Posist

Replied 14/7/2023
Upender
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/7/2023

Posist is helpful

Over all exp is really good and using more 3 years

Pros

Posist has all the good featuresWe use all features of posist like- manual order, Online order, QMS, inventory . All works really good.

Cons

Posist does not have all reports more than one month together.

Response from Posist Technologies

Dear Upender,

We're delighted you had a great experience with Posist. Thank you for your feedback.

At Posist, we strive to provide the best service possible and your feedback is crucial for improving.

Best,
Team Posist

Replied 21/7/2023
Raghu
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/9/2023

Feedback from Sardarji Bakhsh

It has all features, every restaurant needs.

Pros

24*7 support. Implantations' processOnline Portals IntegrationApp Features

Cons

Pricing and their is nothing apart from this to dislike.

Response from Posist Technologies

Dear Raghu,

We truly appreciate your feedback. It's wonderful to know you had a positive experience with Posist. Your feedback gives us the motivation to continue doing our best.

At Posist, we strive to provide the best service possible and your feedback is crucial for improving.
Best,
Team Posist

Replied 13/10/2023
Sohan
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 7/9/2023

Great CS

Pros

Ease of use, low downtime, great CS, feature rich

Cons

Expensive for what it does. there are other who do the same for lesser

Response from Posist Technologies

Dear Sohan,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

At Posist, we strive to provide the best service possible and your feedback is crucial for improving.

Best,
Team Posist

Replied 29/9/2023
Rohan
  • Industry: Restaurants
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/6/2023

Posist Importance

Pros

User friendly and easy to use. Can be used aby anyone

Cons

Nothing like that. Support team is always ready to help

Response from Posist Technologies

Dear Rohan,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

At Posist, we strive to provide the best service possible and your feedback is crucial for improving.

Best,
Team Posist

Replied 14/7/2023
Aftab
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/9/2020

Excellent Product, Service and its Support

I would simply say, excellent product and its support 24x7. I woul give 10/10.

Pros

Easy to use, Easy to configure.
Very less expensive,
Excellent reporting features
Excellent restaurant and banquete features.
Excellent Service and Support from its technical team.
The support team follows up on a timely basis if any complaint or request raised.
Overall I would like to give this product 10/10.
Excellent training providers.
They don't say drop a mail or raise a request on the service desk if I ask any time to support.
Any time I call, I get support on call then and there for anything related to POSist.
Very helpful and supportive people.

Cons

Not faced yet. I did not face any issue or any thing which i dislike or like least.

Muhammad Yasir
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/8/2023

Posist review by Darsh Restaurants in Jeddah

Order punching has become very fast now, staff can use tablets to take orders simultanoesly.It is very easy to generate reports and download in different formats.We have also integrated with Xero which pushes all our accounting related data automatically.

Pros

Posist billing application has great UI with very easy to use interface, staff finds it very easy to operate and punch orders.Reporting is very good, it has lot of reports and we can get the required data.We are integrated with Xero and accounting data push is very smooth and automatic.Posist Academy is a great tool for self learning, it has multiple languages support as well. Our team is using Academy to clarify their doubts if any.

Cons

While punching items, it would have been better if the icons are slightly big and bold so that it is easy to find and punch the items while order taking. Overall it's a good application, no major issue so far.

Response from Posist Technologies

Dear Muhammad Yasir,

Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.

We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day.

Thank you once again for your wonderful words of appreciation.

Best,
Team Posist

Replied 25/8/2023
249 reviews