Posist Reviews

Pros

POSist has a very easy User Interface, with a strong back end and database. Apart from billing and the routine features, the feature that I like the most is the Recipe Management which enables me to understand the food costing and take proper steps. All other features like Expenses, Stock Administration, Reporting provide a detailed insight into one's business and helps take informed decisions rather than just doing random things.

Cons

I would say POSist has all the features one can think off, but they are all different modules and need to be purchased as an add on.

Pros

Easy to select discounts and online orders are received directly

Cons

Sometimes the application is running slow . The UI and Graphics need to be improved.

Pros

We like the ease of use and reporting that we can generate from the software. Its very intuitive and can be learnt easily

Cons

The integration with Swiggy and Zomato is extremely painful with POS system as the system face consistent issues with menu updates and crashes from time to time. The customer support which use to be great now becoming patchy.

Alternatives Considered

Reasons for Switching to Posist

Pros

Main thing in posist is to use in kds functionality . when orders came it directly rings and cheff can make easy order. also so much customize things in kds and billing as well . which i have neither see in any ither software.

Cons

Least thing is that the customer support agent . sometimes it very difficult to reach them. which hamppers the bussiness.which should be more easier for this big software.

Pros

We are using Posist from last 2 years and we are very satisfied with the overall usage and functionality that is offered to an end user.The UI is great and very easy to use.We can train a new user in under 60 minutes on how to use the application.

Cons

There is no such thing to dislike, the software operates as it is supposed to work/operate.We have also integrated Posist with Property Management System and that also works without any problem.

Pros

Menu Managibility is superb now for Swiggy and Zomato integrations with POSist.The "Auto Accept" feature is awesome for online ordering for Swiggy and Zomato Integrations which helps to manage our online ordering

Cons

Nothing to dislike now because our integrations are smoothly running. There is no issue with the integrations now.Superb Growth in terms of integrations. 100%satisfied

Pros

Mainly the best thing is the kot and REporting function. like as per the customatizion all the report is predefined and we can check all the details in report. also all the kot tracking details which we can find easily.and the logs which done any changes we can track easily way.

Cons

Support customer care number always getting busy. this should be improve in this software. so that we can resolved all the issue on timely.

Pros

While configuring rates and product images we dont have to depend on 3rd party aggregators, we ourselves can do this through posist and it gets updated within 1 minute

Cons

The Enterprise Integration I found difficult at first because we need to sync menu in all cluster so initially I use to miss few clusters but then after thorough knowledge Im know using it in proper way

Pros

The support agents are very polite and resolve our query. and there are multiple feature are available ( CRM, Stock reports, Billing Reports) which help us to run our operations

Cons

Billing is very fast, and online ordering is much batter.

Pros

- Interface with Food Partners : POSist have all the required integration option available to run the operation.We have integrated with Swiggy,Zomato and Thrive for the business.
- Quality of Reports- They have multiple set of reports for FOH operation to analyse the data.Its helps us to do the marketing for the brand and set the target for business.
- User Creation: In POSist its very easy to create the user for operation staff .

Cons

Swiggy Integration need some enhancement as the item level integration is not available yet.

Pros

- CRM management
- Enterprise Dashboard
- Quality Support from Project team
- Ease to use
- UI is good
- Live reporting on Mobile phone
- Analytics reports
- Real time stock consumption
- Ease to create Offers/Discount
- Loyalty Module for customers

Cons

Swiggy Integration needs some improvement
Option to see the live sale for table on mobile phone is not available

Pros

The software is pretty rich in features but still has very clean and simple UI.
New users finds it very easy to learn the system.
Inventory part of the product is good and covers majorly everything in the kitchen.
The suppport staff is also very helpful.

Cons

There is only 1 thing which i don't like is the time taken by the development team to add new features in the system when it is requested by us.

Pros

Reporting, billing and inventory, multi system use, all in one

Cons

Lack of support hotline number in Dubai region

Pros

User interface. The in-depth analysis.posisit helped us run our restaurant efficient and manage the cost of running

Cons

Analysis of data interface . Some options of data analysis are confusing

Pros

Customer Service 24*7 on call .Also you can get your sales report & others customers feedback everything is there..

Cons

POS intrigation especially swiggy- you cant upload your images

Pros

ny isssues we have are taken care of by the support team. Teach team is also very forth coming in finding / building solutions as per our custom needs.

Cons

Reporting date range limits to download reports. Goes to email which adds extra time to the process of looking at data.

Pros

Easy to use and the setting which can be edited easily

Cons

Sync On Time, Real Time Updates. .........

Pros

Very Easy for stock entry and pricing, tax matching with every vendors.

Cons

Very Easy for stock entry and pricing, tax matching with every vendors.

Pros

The process to punch orders is very easy, we just have to tap the food court card and punch the items asked by the customers.[SENSITIVE CONTENT] handholded us during our initial phase and now we use the application as Pro users.The end of day reports are easy to generate and we can close our day within 10 minutes after closing the counter.

Cons

Genuinely, there in nothing to dislike. We are using the application in FIFA Fan Zone, and the application did not give any problems irrespective of the crowd that we are handling.

Pros

Posist helps to do billing very easily, all the records are maintained which helps us at the time of the audit.

Cons

Nil. as of now we didn't find any issues.

Pros

The reporting and billing features as well as the owner cockpit app

Cons

Its expensive ... customization is limited

Pros

Most of the features like integration, reports are really helpful to do our job easy.

Cons

Especially mobile device ordering can be improved.

Pros

Best support from the customer care technical team

Cons

No complaints with this POS software from my side

Pros

Simplicity of the software is easy to use for my satff

Cons

Very good with software working and the way to use