User Reviews Overview
About Mailbird
Mailbird is an email marketing tool that helps businesses of all sizes manage multiple accounts and enhance workforce productivity. It is a Windows-based solution that enables users to sync and centralize emails and contacts from...
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- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
All my email in one place
I tried this software after having a problem to synchronized my email with the Outlook and have use it since then.
Pros
Best thing managing email with MailBird is, it can combine all of my email boxes in this single place and i can monitor and track all my email in here. I can search and filter the email that i want to find by the email address, or from all of the address easily. MailBird really is the best email manager software.
Cons
Some of the email server is not working well with this software. I tried to adding my Yandex email account, but the software keep showing error and can not complete the process. All other email server work perfectly with this software, but not Yandex Mail.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Inbox zero!
Mailbird gives me what other desktop email programs didn't, a chance to stay on top of my emails. It's fast and with the unified mailbox, emails don't get lost in the shuffle. When my team first switched, we were able to import all the email settings from the other mail program we were using. Setup was instant!
Pros
The best thing about this software is the unified inbox. I have twelve email addresses, and when using other similar desktop email software, I would have to click on each email address to view the inbox of each. With this, it combines all the new email together, which helps to keep on top of all my emails.
Cons
The desktop software is spot on, it is hard to find a fault. My only wish is that there was a mobile version of this software for my phone.
Alternatives Considered
eM ClientReasons for Choosing Mailbird
Outlook has been around a long time, and it's not a bad email program, if you are only using it for one email address, but if you have multiple email addresses, like myself and my team, then it quickly became a hassle.Reasons for Switching to Mailbird
Honestly, the unified inbox was a huge selling point, but the customization options also helped me decide. Mailbird also has several useful integrations available, which allows us to not only stay on top of our emails, but also our social media accounts and more!- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
If You Have An Exchange Account that isn’t related to a business, don’t buy this!!!
This is the third time in the last few years that I’ve bought and used mailbird. I immediately remembered upon buying it why I deleted it very soon after… upon writing their customer support really hit home these issues:
Here’s a paraphrased conversation from their support:
Me: Hi, I have an exchange account that is my school account as I am a student that needs to work with the other inboxes. It’s not a business and I don’t need business features or to pay for a business plan bc I am not a business- is there a work around? Otherwise I’d appreciate a refund. Things weren’t as advertised and not I’m being bombarded with messages within the app to upgrade to business and I don’t have a business account.
Support: you can change the IMAP settings.
Me: how/where/what do you I change them to? You have no docs or articles to help and your doesn’t allow me to do anything other than choose a new url for the outgoing server. I cannot even access the incoming server.
Support: (a different person) Buy MB business! (Then proceeds in many different long paragraphs to try to sell me a business upgrade/account.
Me: I cannot delete the exchange account as the app crashes. Once again, I am not a business and won’t be upgrading just to have my student account with my other four accounts. Please help me by addressing the other things I spoke to.
Support: x4 more times (ignores my concerns) Buy business!! (Proceeds in paragraphs to try to sell me MB Business, pasted similar pitch…
Pros
The UI and the ease of use, versus outlook, mail, etc.
Cons
They have absolutely terrible support that fails to seemingly even read your request, let alone addrsss your concerns and help you work through them. One thing I can say is that their support the last time I ordered this product was MUCH BETTER. They changed their app so the workaround for adding an exchange account seems virtually impossible unless you want to upgrade to business. And then they repeatedly ram you into buying a business account, regardless of whether you need it or not. As someone whose worked in customer success, service, and sales for 18+ This company likely won’t survive if their only response to complains and issues is ramming a product the customer doesn’t need down their throats and not addressing any of their issues. Good support that retains customer and reduces churn actually had the customer’s best interest in mind… it’s clear by how things are ran here, and my multiple support tickets that all pan out the same, that is most definitely not the case with this product. Such a shame bc I actually love the functionality, and as a web developer, I know that UIX with these apps are absolutely terrible.
Top Mailbird Alternatives
- Industry: Entertainment
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
All your email accounts and your social networks on a single screen
It saves me a lot of time, seriously.
Pros
It greatly streamlines the task of managing my professional contacts on a day-to-day basis. It has become an essential app for me.
Cons
Perhaps the speed of operation is a bit of a weak point of this software. Although by no means is it serious enough not to use it. When this aspect is improved it will become, in my opinion, the market leader.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Mailbird Is A Fantastic Software for Managing Multiple Email Accounts
I have more emails than any human being should have. Mailbird has helped me to tame this monster and saved me a TON OF TIME doing it. Thank you Mailbird!
Pros
I love the unified account that allows me to view an inbox for all of my email accounts. The emails are then color coded so I know who it's being sent to. My other favorite feature is being able to click an email and have all emails from the same sender provided immediately in list format. This allows me to quickly empty my emails and overcome inbox overwhelm =)
Cons
There are no cons on this software that I have found personally. If I could request one feature, it would be to match the categorization of emails like you see in Gmail. At least provide the option to have your categories match how Gmail sorts them and/or provide a filtering option to either view or not view those emails in those categories such as newsletters, financial, etc.
- Industry: Design
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Fast, attractive email client
Pros
It is fast, it loads fast. Very attractive interface. Very easy to use, all in one Inbox. I love the integration with Whatsapp, Wunderlist, gCalendar, gKeep and many more.
Cons
I miss some right-click menu options and tabs. I have accounts with lots of folder and I have to scroll to check them. If I could use tabs, they will show if any emails is in folder. I would like for external links such as in Twitter, Whatsapp to be opened in my default browser rather than in the built-in. You can play Twitter video inside Mailbird.
Alternatives Considered
eM ClientReasons for Switching to Mailbird
I wanted to have a full trial, but not ready to pay for the price, but luckily there was an huge discount. I got Mailbird for 4 USD.- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great for micro businesses
Love that it's simplified, love that I can customize and add other communication apps like Teams, Slack, etc. but it needs less 'all Google' and more options for MS365 users...give people actual options, unlike every other tool out there (all google focused) - not every micro business likes Google!!!!
Pros
Super easy to use, setup, and keep all communication tools in one place
Cons
HATE, HATE, HATE that its Google focused - not everyone likes Google - please make more features available for Microsoft 365 users!!! Like SharePoint, Word, Excel, etc. as an app option! Stop with Google crap!
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Pay once and never have to pay for your desktop calendar, email, todolist again.
Pros
Similar to Outlook but it can be purchased as a stand-alone, which Outlook can't. No need to worry about continually having to pay for another upgrade, pay once and forget about it. Lifetime free upgrades. Can sync to google calendar, Todoist, Facebook, LinkedIn, among other apps. Works well with digitally signed emails.
Cons
So far, there is nothing that I do not like about Mailbird.
Alternatives Considered
ThunderbirdReasons for Choosing Mailbird
Cost and efficiency.Reasons for Switching to Mailbird
Mailbird works with my digital signing certificates better than Thunderbird did.
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
I love that I can pull in multiple email accounts into 1 unified view to easily manage all my...
This software saves me many hours per week performing email management tasks. By pulling all my email into a single unified interface, I can process emails as soon as they come in and not get bogged down by email clutter.
Pros
The ability to pull in ANY email account that I have, from Yahoo, Outlook.com, Gmail, to any IMAP or POP email account. I have multiple email accounts and having them all in one interface is great. I can segregate them by clicking on each different email account icon, or I can view them all together in a single view, which I love. In addition, I can color code the messages from each account so even in unified view, I can still quickly and easily tell which email account they were sent to. I also like that you can pull in popular apps right into the interface like Facebook, WhatsApp, Dropbox, Google calendar, Feedly and a ton others so you don't have to leave this app to get a quick glimpse of what's going on in those other apps. Also it's free so that's a big plus.
Cons
There's a lot of options and integrations which can seem a bit overwhelming to first-time users. And it can be tricky setting up non-standard (Yahoo/Gmail etc.) email accounts. But once you get it all set up and start using it, it's amazing!
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Best email management software you only need
Pros
Filtering email is sooo easy with Mailbird. ♥ I have 10+ emails and managing them in one platform is such a huge deal for me. I also love their mail tracking, when someone has opened your email already. I know there's so much to explore though I've been using it for more than a year already.
Cons
Looking forward to create email filter at once.
- Industry: Media Production
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Love the Software - but they do collect your addresses.
I really do like the software better than any other email client I have used, so I am sticking with them for now. I hope they are true to their word on only collecting email addresses that you use Mailbird to check.
I don't believe they share addresses with any outside company and have only received one sales email from them.
Pros
Easy to use and integrates well with Gmail, Office 365, and just about any email account you would use. Very simple but powerful interface. Love that it has a 'Unified Account' where you can see emails from the accounts you choose, but still leave your 'spam' email account out (you get to choose which accounts show up there).
Search seems to work really well, even better than Outlook with both gmail and Office 365 accounts.
Cons
They DO collect email addresses that you use Mailbird to check. I was surprised to get an email solicitation to purchase the business version to an account that I had set up but never shared with Mailbird (I used a different account to purchase.) I would have rated them 5 stars across the board if it were not for this. I read online where someone from Mailbird was comparing this to google saying that google collects all sorts of data. The difference is that google is close to being a trillion dollar company with a lot to lose. Everyone knows they collect data and either accept it or use something else. I had never heard of Mailbird until several weeks ago, and their website makes it sound like they do not collect this information when they actually do.
"Mailbird also no longer sends name and email address to the License Management System. "
(this appears to be a new 'update', but I confirmed that it has been on the website for the last several months at least.)
All of their 'add-ons' are really just opening web apps in a side bar. They don't appear to have any real integration with the program.
There are two places to 'opt out' of data sharing. When you first set up the program it asks you, then you have to also go into settings -> advanced and un-check 'Share performance and usage data'.
- Industry: Photography
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Support VERY BAD
I ended up fixed my problems myself..nothing to do with anti virus/firewalls as I was told multiple times! The first request for help was over a month ago and an endless back and forth of generic emails blaming my firewalls (WHICH WAS NOT THE PROBLEM) ended in me finding a new email provider in the short term to be bale to function while I waited and waited and WAITED for a generic response with a wrong answer.
I have to say I am VERY DISAPPOINTED with the lack of support (Long waits for a reply to just say "we haven't forgotten about you" and then days later only receive a generic email that just keeps telling me its my ant virus/firewall??!! Its just not good enough and a bit ridiculous really as email is very important and when its not working you have a FAST response (live chat even) and more one to one personal attention.
I sent "Logs twice as they had asked me to do and they came back with no answers (turned out my password was incorrect but this was never even something they considering asking me to check..it was all about my antiviurs or fiirewalls which was had been turned off already but thats what they kept saying it was!)
I have a full membership but will not be recommending it to anyone as the support is so bad and generic and unhelpful.
Regards, Brad
Pros
It works ok sometimes what else do I need to say, this is not a good review
Cons
When it DOESNT WORK your on your own as Support is just generic emails that take days to reply and just give you generic answers that dont even work..shameful
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Most reliable Gmail client
Very good. My daily native email driver. Light years better than Thunderbird and Outlook for Gmail.
Pros
Closest thing to an official native desktop client for Gmail. Connects and syncs quickly and easily. Replicates most (nearly all, with a few exceptions) of Gmail's features, including shortcut keys. Simple, logical UI very similar to Gmail.
Cons
* Need support for other email clients so you can merge email.
* If you accidentally move mail out of Sent Mail, you cannot move it back in (this is a bug and they know about it, but it has not been fixed). On Gmail, you cannot move mail out of Sent Mail, which is how Mailbird should behave.
* There are minor UI quirks that should be addressed. For example, right-click does not always bring up the correct context menu (it will often bring up Print instead of Spelling, for example).
* Doesn't support email sorting, the #1 gripe people have with Gmail. On Outlook, for example, you can sort your Gmail (but overall, Outlook is weak with Gmail).
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Mailbird is easily the best replacement for Outlook.
Pros
I switched from Outlook to Mailbird as Outlook continually crashed when opening up specific emails. I haven't had any of these issues with Mailbird.
Mailbird provides a very basic interface with the majority of options accessible through the application settings. I find this helps me focus more on the emails I have received as much more real estate is provided for these. I also love how you can see when people have received and opened an email so your not guessing whether they have read it when following up with them.
Cons
The filters that I have set up in Mailbird work, but when I run these manually they are far slower to run then Mailbird's competitors. While it does not crash the software, sometimes I can be waiting for many more minutes and so close the software to stop the filter running.
- Industry: Education Management
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
If you are new to email, ignore my review. If you are very used to Outlook AVOID this product.
I am frustrated every day and wholeheartedly regret that I did not invest in the program that I was used to, Outlook. I tried to cancel and get back my investment, but I was two weeks too late. I got a note back from a manager basically saying, too bad for you...
Pros
If you are new to email, ignore my review, you probably like the many positive features of the program and do not know or will not be bothered by my Cons. Like many reviewers said the program is beautiful, colorful, and has a nice video game feel. The icons are easy to understand and work quickly within the program.
Cons
If you are a 20 year MS Outlook user like me, I don't care how cute my email is, I need it to be functional. Frustration starts in that the inbox scrolls in the opposite direction of most everything else on the internet. Adds a step. Replied to emails disappear into the sent message and I can only retrieve them by opening up my server page. Adds several steps. There is no advanced search. The search function is incapable of searching only one folder (e.g. inbox only) so to clean out my inbox ADDS SEVERAL STEPS.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Very easy to use cheap mail exchange for desktop
Pros
-Very easy to use
-Gmail keyboard shortcut just makes the email reading in a breeze.
-Easy to manage accounts.
-Nice dashboard and design.
-Integrations allow users to not leave the app so you can see your calendar and docs.
-Undo sent email is a lifesaver.
Cons
-Search option is not good. It needs to improve.
-The attachments are stored separately and cannot edit when you open them. This loses us time when we edit or sign a paper.
-Limited background and color options.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great Outlook alternative
When we started our way to go away from Microsoft, the first step was to find alternatives to MS Office, it was easy to find replacement for Word and Excel, but for Outlook it was really hard to find an alternative. Mailbird became almost a perfect replacement, and even beaten Outlook in Gmail integration and Unified inbox.
Waiting a Linux version to continue our moving to Microsoft-free office.
Pros
- Unified inbox
- Support for Gmail/GApps labels
- Quick seach even in really big mailboxes (search in six mailboxes with total size 50+GB takes not more then 5 seconds)
- Affordable price
Cons
- No Linux version (one of apps, that still holds me on Windows)
- Search sometimes inaccurate, no complex search syntax
- Unable to create multiple signatures on the same mailbox (e.g. for me it's useful to have Russian and English signature on my bussiness mailbox at the same time)

- Industry: Computer Hardware
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Is it the best e-mail client ever? It comes pretty close.
Pros
The software is very lightweight on system resources, is quick and easy to setup and offer a simple interface that is clean and easy to navigate. Supporting multiple e-mail accounts and types of account out of the box is excellent and it really allows you to have a single pane view of all your mailboxes in one place.
Cons
I least liked the fact that the Microsoft Exchange connection is only available in the Business/Pro edition, whilst it used to be that mailboxes running on Exchange were normally only ever a business option there are more and more hosting companies offering Office 365/Exchange mailboxes as part of their email solution.
- Industry: Apparel & Fashion
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Mail client with the right functions
Love it and going to use it continuously
Pros
Before mailbird i have tired almost all the mail clients which available online of cause for free to try and free ones but i ended up using and buying mailbird coz they have understood what the user needs form an email client. You can add almost all your IMAP emails but not restricted to other protocols as well. Other thing is not loaded with too much functionality but the right and most needed ones. You can use collaboration tools inside the mailbird which is good feature.
Cons
Nothing at the moment.. had a minor issue with win10 regarding to resolution...but not a big deal.. i thinks its not mailbirds problem
- Industry: Research
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Helpful for managing Work and Personal
Very positive experience, especially as I need to juggle work and personal.
Find it a nice desktop alternative and has handy tools.
Money well spent!
Pros
Very handy customisation features. Intuitive interface, simple and tidy layout for a smaller laptop.
Lovely integration with select key applications (WhatsApp, Google Calendar) keep me on task and away from my phone during work.
Cons
The calendar integration could be better. It would be nice to have additional integration beyond a web portal.
A mobile app would be nice - other apps are especially dominant there.
Downloads from email attachments could be a bit better too. Like choosing folder etc.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
THE BEST EMAIL CLIENT THERE IS, WITHOUT DOUBT
10/10 Seriously. Stop vacillating and get Mailbird.
Pros
I've used pretty much all of them over the last thirty years. Mailbird is far and away the best. Pure and simple. Easy to set up. Supremely functional. Clean and delightful. You will love it. I have many email addresses and many personalities - easy for Mailbird. You won't be disappointed, even if you have Gmail already!
Cons
I can't think of any cons about Mailbird. I have never said, 'Oooh, I wish Mailbird had this." This is a superb product. Superb, I tell you.

- Industry: Mechanical or Industrial Engineering
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
I love this email client!
Mailbird help me organize my various email accounts and gives me the ability to have them all in my place. This really provides easy access to my mails, help me quickly access and send emails and ensures I don't miss any emails.
Pros
The first then I'll mention is that Mailbird us pretty easy to use.
Another thing is the various add-ons that can be enabled. They make the user experience even more satisfying.
I also like that there's a dark mode. It makes it easy to use it at night.
The snooze option is another feature I love and use quite often.
Cons
I've never had any issues with this software. Works perfectly for me.
- Industry: Accounting
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Mailbird is a great email management
9/10 would recommend
Pros
It's very useful software especially if your company wants something cheap
Cons
There isn't much I don't like about the product.
- Industry: Government Administration
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
My Email Manager!
I have used OutLook but didn't need all the "bells and whistles" it provided; MailBird provides a stable, happy medium of reliability and features.
Pros
Easy to learn and use; can be modified/personalized; works with all my email services.
Cons
Would enjoy being able to automatically identify selected incoming email sources and have them marked as "important" or "starred" for quick identification when looking at new emails.
All unread emails are identifed with a "blue dot" and also are mildly hightlighted - this highlighting is unnecessary and sometimes makes locating the last opened email difficult.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
A Great Email Client
I love using Mailbird and have paid for pro versions of its application on every computer I own.
Pros
Mailbird can truly be an all in one productivity solution for you and your business. It integrates email, Evernote, Todoist, and more into a single application that easy to learn and fun to use.
Cons
One of the only things I wish Mailbird had was the ability to have multiple email signatures that can be switched through from a single email address.