Profit.co Reviews

Pros

The OKRs by Metrics view is amazing. I can clearly see everyone who is focused on a certain metric, say gross margin with a single click.

Cons

We have not found any cons so far and very happy with the user experience.

Pros

There are many advantages to using Profit's OKR tool but the primary drivers are that it is simple to use, users can quickly and easily see all relevant information in a single view (Objective, Key Result, Timeframe, Owner, Type of KPI, & Progress at each level plus how their own/other OKRs align with the Department and overall company OKRs), updates are quick & easy from multiple screens, owners receive automated email reminders to ensure they are checking in regularly, and Profit offers hundreds of useful KPIs you can leverage out of the box.

Beyond the product itself, the entire Profit team is quick and eager to help you get set up and to improve the product based on actual user feedback with very quick turnaround times for enhancements (not your typical "it's on the roadmap" answer you get from most vendors). Profit takes the time to understand your business needs and then offer solutions on how to best leverage the product to drive your OKRs.

Cons

Any issues we have faced have been quickly addressed by the Profit team, however, it would be nice to be able to create a new KPI while creating a new Key Result directly vs. having to setup all KPIs prior to setting up your Key Results.

Alternatives Considered

Workboard, Weekdone, Betterworks and Paycor

Reasons for Switching to Profit.co

We were looking for a dedicated OKR tool with a quick implementation. The other products we evaluated had more comprehensive performance management (reviews, 1:1 tracking, recognition, etc.) in addition to OKRs but came with an increased cost and heavier implementation. Profit is an incredible value, easy to implement and use, and has great customer service before, during, and after the initial sale. All of these helped us land on Profit as a great fit for our business needs.

Pros

OKR feature is good. I also like how easy it is to switch as a proxy user and back.

Cons

Limitations in features. There were a lot of limitations that I experienced in customizing. Please include an audit trail so super users/admin can track who changed what.

Pros

Profit has successfully streamlined our OKR process while marrying it to our performance incentive program. It is intuitive and so easy to use.

Cons

Sometimes Profit does not meet our ambitions for the tool, but the team is responsive and has made specific changes and updates to help us meet those ambitions.

Pros

Setting up and customizing the product was easy and intuitive. Technical employees were able to quickly adapt which told us we had chosen the right tool. The non-technical employees didn't need too much coaching - the fun YouTube videos and a personalized 10-minute video summed up the process for us. We have not integrated the product into our other systems, so TBC.

Cons

I would like to see more OnDemand features baked into the product so employees can have the features explained as they go along - maybe a pop-up or example would be great. I was also using the mobile version of the product was not able to see the HR admin version of the product - I don't know if I can turn that on, but it would be great to update via my iPad.

Pros

Before I used Profit, I had used another OKR platform which was a limited, non-supportive team, and no solution to represent OKR results the way our team wants. Since this first company sold their service, I had to look for a new one. After several attempts few OKR platforms, Profit was the easiest interface with lots of options to customize how our team wanted. Profit teams were always available and responded promptly. The engineering team always open to listen and added my requested inquiry as new features to the platform. Even after the initial setup, all contacts were available minor questions and issues and even supported extended advise on OKR core structures, methodology and understandings.

Cons

Since it offers lots of features, there were several methods you could make your desired solutions.
It is not hard but it could have some learning curves and overwhelming till you get used to it.
The main difficulties are caused by too many customizable features.

Alternatives Considered

Lattice, Perdoo, Quantive, Ally, Wrike and Paycor

Reasons for Choosing Profit.co

Lack of features, support

Reasons for Switching to Profit.co

After using several platform free trials, PROFIT was the one that I could set up the specific OKR how our team wants. In addition, PROFIT teams were the most responsive to provide supports for all my questions with answers.

Pros

It's a full solution to enhance the company's execution, including OKRs, Performance Review, and task management.

Also, Profit recently launched the OKR academy where our team will learn about the best practices

Totally customizable to adjust the company's needs

Cons

In the beginning, the product is not intuitive and it takes time to set up your quarterly OKRs.

However, the Profit team is always available to guide you through it.

There are a few features that don't fit our needs but the support team quickly got them and added them as an enhacemnet to be released soon.

Pros

It's a one stop shop for OKR tracking and evaluation. The data integrations (especially Salesforce) make the weekly updates much less onerous on the people doing the updating. The customer service is exceptional, as well. Whenever I've had an issue or question, the support team has answered my chat in a matter of minutes and walked me through the issue.

Cons

There are some things that aren't as intuitive as I'd like them to be, but overall there are no major issues with the software.

Alternatives Considered

Ally

Reasons for Choosing Profit.co

Having a centralized platform with data integrations has been really useful - no more hunting down data to manually type it into a spreadsheet.

Reasons for Switching to Profit.co

We liked the dashboards on the Profit tool better than those on the Ally tool.

Pros

This product is great for companies that are new to OKRs. The step by step guide to setting OKRs has made creation easy for my employees. The customer service is outstanding, they are constantly improving their services and welcome feedback on any updates they make. Additionally, they have gone out of the way to ensure that the system meets our needs.

Cons

The system is a bit complicated for new users. There is a lot of functionality within and without tutorial, it can be overwhelming at first. Recommend some kind of automated walk-through for new users.

Alternatives Considered

Quantive and Betterworks

Reasons for Switching to Profit.co

Cleaner product, better price, willingness to help meet our company's needs.

Pros

The application is easy to learn and setup for your company. There are a large number of templates to help expedite entry and provide examples for you to replicate.

There are numerous reporting options to provide visibility from the employee, department and organization levels.

The integration with MS Teams also makes it really easy for people to check-in and update their KRs.

The customer onboarding and ongoing service is amazing. The team are really proactive and there to help make your implementation successful. The online help and training assets are also really helpful.

Cons

Not much to dislike at the moment, things are going well and we can see value from day 1. It has a number of integrations with 3rd party products, such as Jira & Excel. It doesn't integrate with MS Power BI, which would be a real bonus for us.

Alternatives Considered

Quantive, Ally and ClickUp

Reasons for Switching to Profit.co

Price and overall scores on Capterra were higher for Profit.co

Pros

Everything. Highly customizable, good integration with other digital tools, great support and easy UI.

Cons

Nothing yet, we are delighted with every aspect of the tool.

Pros

Profit.co's purpose-built OKR solution is very intuitive and written by OKR devotees whom thoroughly understand the ins and outs of OKRs. Importantly, the software is fully supported by a team of knowledgeable and customer-focused pros.

Cons

I don't have any dislikes. The software offers impressive functionality which becomes easier to tap with experience.

Pros

This software user friendly
The UI/UX used as grateful
And Customer service is very helpful

Cons

Sometimes, the software needs too long to refresh or be used (may I need to update the PC or network), meanwhile the software is still used by many people. Please profit, do you can update the software? So the software is faster than now

Pros

Profit is a comprehensive, easy-to-use and intuitive product with a high level of customer support.

Cons

We do not have any neutral or negative comments to offer. We are highly satisfied.

Pros

Very simple to deploy and roll out to users
ability to integrate with Teams and Salesforce

Cons

Some of the views can be cluttered and makes it hard to know what you are looking at. Once filters are adjusted and you are comfortably with the navigation its easier to move around

Pros

Interface. Power to the admin. User experience. Almost covers every essential element you need. And most importantly Customer experience. Profit's support teams, be it the technical team or user experience team, both are amazing

Cons

Earlier it was the rigidity of the system but with the help of the support team, it wasn't the problem anymore. Honestly, can't think of anything

Alternatives Considered

Weekdone

Reasons for Switching to Profit.co

Interface and user experience, and the cost

Pros

Intuitive to learn and use. Addresses OKRs very well. Has integrated Task Management.

Cons

Mobile Apps are native, but are a bit behind in terms of feature releases.

Pros

We were looking for software to track MBOs and this was recommended. We are now switching to OKRS and found Profit.co a great option. The implementation team has been helpful and willing to work with us on our schedule. It's pretty intuitive, most users are able to find their way around easily without a lot of training.

Cons

There are some limitations to how things work - some items have to be "untangled" in order to be deleted or function properly, etc.

Pros

Easy to setup, easy to use. Integrates with Jira and BigQuery. Has built in reporting as well that makes feeding information to Customer Success for QBRs and Annual Reviews a breeze. I can focus on delivering value rather than trying to figure out how to report on it.

Cons

No cons at this point, the software does what we need it to and is super easy to use.

Pros

Profit.co has so many features more than what we expected and need. They have friendly and customer-centric staff that accommodates all our questions and concerns in a timely manner.

Cons

Some of the features are so complex that they could be much better when simplified.

Pros

Friendly usage, increase our focus on paint-points.

Cons

Not able to sort by EE ID yet; also can't sort/ export single Dept. OKRs.

Pros

I loved that this product was very easy to implement and report out on. Our team was able to launch it without issues. Our organization had tried to implement OKRs previously without success, that is no longer the case.

Cons

I would be nice to be able to click to access and make notes on direct reports from the actions notifications tab.

Pros

The product is very user friendly, and provides various options for customization that allows us to tailor the tool to our particular business needs. The software allows helps us capture what matters most to our business from top level to bottom level with ease

Cons

Trainings and other onboarding initiatives could be more readily available to help new users understand the tool more quickly

Pros

Profit.co help me and our organization (Halodata Group) to achieve our Objective and Key Result method to measure the KPI (Key Performance Index) of our team across the country (Indonesia, Malaysia Singapore).

Cons

The replication feature of OKR from one period to another period

Pros

Flexibility and functional of the software

Cons

User interface is quit confused at first as many details in the screen