User Reviews Overview

About Pingboard

Pingboard is the employee experience suite built for growing organizations that put their people first. Build a culture of connection for your workforce, even before their first day, with Pingboard’s org charts, automated...

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Feature ratings

Value for Money
4.6
Features
4.4
Ease of Use
4.7
Customer Support
4.6

Browse Pingboard Reviews

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Victor
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 7/11/2018

Awesome visibility!

Pros

The connexion between the Areas inside the company that are more visible on daily basis. The e-mail with the Subject: This Week at "Company Name" also is very important and useful for us.

Cons

The Organogram would be more flexible in order to extract or copy for other platforms, as a simple PPT.

Jonathan
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 10/9/2019

Good HR software

I am satisfied with the product. As a user, it does all I need and would expect from an HR/Org chart software.

Pros

My favorite thing is the clarity of the org chart presentation. It's easy to expand an collapse departments, and it makes it easy to see who is reporting to who, and in which department they are.

The Out of office section is also neat, as it connects to google calendar so you always know if your colleagues are on site or not.

The game on the app is great, it presents faces of your colleagues to you and you have to pick the name of the colleague as fast as possible. It's a great feature for companies that have more than one office.

Cons

Very honestly, there is not much not to like. If I really had to pick on something, I would say that I would like if they ported the game they have on the app to the desktop. I think that's the only thing the desktop version is lacking.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
5
Customer Support
N/A

3
Reviewed on 31/10/2018

Need unified feature

Pros

Auto completion at search box. It's easy to find my colleagues

Cons

Difference of features between PC, android and iOS.
Cannot see some properties/features at android app.

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Julio
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/11/2018

Pingboard - a huge colleague

Pros

Pingboard has a great utility within companies (small or large). It helps you to know your mates, their interests and if you need to call anyone, you can just open the person's profile and call. I've worked with a company that was developing its "Pingboard-like" app - a merge of PIngboard with a social network. If at that time, I knew about Pingboard, they'd cancel the development and would be using Pingboard until now.

Cons

Quite often the mobile app (android) breaks and restart by itself. But I don't think it's a mind-changing bug - Pingboard is an excellent tool.

J. Rebecca
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 27/11/2018

I adore Pingboard!

Very convenient and user friendly.

Pros

It's so nice to notify your coworkers about your status. I love the integration with Slack, too. It's also nice to see the org chart in case you need to see how someone fits into the company.

Cons

Not a thing! I love it. It's very easy to use.

Nicole
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/11/2018

Amazing Application!

My overall experience with Org Chart Software has been fantastic. As our company continues to grow, it's harder to know where people are at all times. Pingboard makes it so easy to communicate to all members of the company where people are each day.

Pros

The software is extremely user-friendly and it is easy to get a quick snapshot of where everyone in the company is on a given day.

Cons

The organization chart was a little complicated, but Pingboard keeps working to make it better!

Nathan
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/7/2019

Easy & Simple

It's been a fairly seamless integration overall.

Pros

Org Chart makes it very easy to visualize our company from the top down.

Cons

It doesn't always integrate well with other software.

Adam
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 14/11/2018

Hits all my needs

We are a growing company, I often times need to figure out what group some one works in, figure who the right person is to ask about something, or try to identify a person by picture - these are all quick and easy.

Pros

This tool captures and displays the data it needs without getting in the way. It's easy to navigate and find info - I want to be in and out of this kind of tool quickly and get back to what I'm doing - I've found that easy with Pingboard.

Cons

none so far - though I haven't tried to do anything advanced with the tool. Nor am I a manager of the tool.

Isaac
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 10/12/2018

Easy Calendar

Pros

I like the integration with Google Calendar. It assist all the co-workers with knowing who is in/out of office, and Org Chart.

Cons

I don't have any cons for the past 4 years I have been using it.

Christie
  • Industry: Internet
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2018

Gamechanger for a growing organization

Its been a great tool for our org!

Pros

Allowed us to scale our org chart process out of powerpoint and into something dynamic and easy to use

Cons

I'd like to be able to customize weekly emails to employees and what information you can see in what views- like instead of seeing the start date of employees on the 'teams' view i'd like to be able to see location.

Amanda
  • Industry: Computer Networking
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
2
Ease of Use
4
Customer Support
2

4
Reviewed on 14/11/2018

User friendly build with a need for creative flexibility

Easy to use software and see visually. Sometimes the ease of use of all areas building off one another can be too restrictive. Would like flexibility that not everything on the actual org chart needs to be connected to a person.

Pros

Ease of use in building a dynamic org chart. Searchable directory, customizable profile fields, admin and end user views, ability to create multiple org charts.

Cons

Everything needs to be tied to a box. Would be helpful to add text box fields ex: a text box or popup box to appear when hovering over a particular position title that explains what the responsibilities for that role are. There are times where a box that's created shouldn't show that it is a direct report of someone above. For instance, it makes sense instead of listing all sales reps to be directly under the VP of sales, that we have boxes for each region that say something such as west, central, east, etc. and have the reps underneath those boxes. This setup currently how the program functions shows that the person's manager is the west region.

Bulk import. Would like an option to bulk add a few users or a few new fields to all users instead of having to submit a whole spreadsheet of all of the company data again.

Printed fully expanded org chart functionality needed where org chart can be large enough to read (should likely printed on MULITPLE pages).

Verified Reviewer
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/12/2018

Where has this software been all my life?

This has made our organization so scalable and has allowed everyone to stay communicated. We've integrated Pingboard into every process- declaring sick days, determining head counts for lunch, leveraging the "Out of Office" feature to inform and auto-update calendars.
If you get a chance, use the phone app to play the faces game. A VERY fun way to get folks engaged and learn new faces.
The basic info on the profile also serves as our source of truth for t-shirt sizes, etc. All around a great tool.

Pros

EVERYTHING- in today's world of dynamic and nomadic workforces this tool is incredibly easy to communicate new faces, location statuses, and act as a central repository for where our largely remote workforce happens to be that day.
It also ends up being a great way to explain a re-org of teams (happening often when you're growing fast!), since you can graphically see the new table of organization and who reports to who.

Cons

The desktop version is not as slick as the mobile application. Other than that, the program is very flexible and can be easily integrated with other products.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 15/11/2018

Knowing your company

It is very helpful especially to someone like me who needs to always coordinate with different teams everyday, but someone who do not socialize much. I can just go to their profile and pretend like I know them whenever they need help from me or whenever I need them to help me with something.

Pros

Easy access to profile of each employees. I work with different departments and teams, but I'm not good in memorizing names and faces. Whenever I need to coordinate with someone from a different team or office, I check their Pingboard profile first. I try to improve in getting to know my colleagues by playing the Pingboard game in the Android app.

Cons

The changing your status when you are out of the office. I always forget where to find it.

Jaime
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 19/10/2018

Love Me Some Pingboard

The placeholder feature is super helpful. We have run into a small issue in that the CTO want's his people listed in different departments/teams and we're not quite sure how to get this accomplished because each CTO can only have one department (i think).

Pros

It's really fun to use and new hires routinely let us know how helpful it is in their first days with the company.

Cons

There's definitely a ramp-up learning period because different functions/actions are hidden in magical mystical spots. After the new hire learns everyone face, I feel usage drops off substantially, we need to find a way to keep employees engaged and coming back to Pingboard on a regular basis. Thoughts they can submit colleagues for Above & Beyond recognition by completing a Google form/survey. Let HR, or Workplace use Pingboard as a survey system.

Will
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 31/10/2018

Solid Directory, Org Chart, and Out of Office System

Overall works great - we have it fully automated as Okta is pushing any changes in real time over. A couple of added features would make this perfect

Pros

Easily to deploy if you use an IdP such as Okta. This made populating data and rolling out to our end users a breeze. Easy to use, mobile phone game is loved in our company, and overall is a must-have app for our company.

Cons

Some critical features for us are missing with no progress or updates on them since we rolled Pingboard out over a year ago. More flexibility and customizability are needed but there haven't been a ton of new updates.

Also got rid of their TV app to showcase your company on digital signage which I think is a must for an app like Pingboard.

Verified Reviewer
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 30/10/2018

Functional & easy to use!

Pros

Easy to use, streamlined & multi-functional. I like that you can make mock-ups of hypothetical org structures & put placeholders for "TBD" positions. Out of office, remote, etc. statuses are very helpful (if only everyone was consistent about using them)! I love using Pingboard to double check or confirm an employee's start date or title.

Cons

For check-in, I wish there was a way to only display employees in that office. We have a few different office locations, so it would be helpful if guests didn't have to scroll through the entire company. It would also help to have a more direct way of accessing signed NDAs from the check in history. I wish there was a way to export a report of employees' birthdays &/or work anniversaries as well.

Aileen
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 19/7/2019

Awesome!

Pros

Working as a remote tutor/teacher, the pingboard allows me to connect to other members of the organization. It is a fantastic way to interact with and find out when particular employees are going on vacation or out sick. It has strong integrations as well, including the Outlook Out-of-Office integration. It is a dream to use.

Cons

While it is a great product and does exactly what it sets out to do, in some businesses this may not be absolutely required. It is great for my company because we rely on each other so strongly, and since we are remote, it is nice to be able to put faces to names and have an intuitive piece of software. However, I could see this being slightly redundant in some organizations.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
3
Customer Support
N/A

4
Reviewed on 4/12/2018

Useful for Managing Out of Office Time for Large Teams

Pros

The Google Calendar integration combined with Teams allows me to easily see who is in our out of the office on my team at a glance. It's also nice that I can look up co-workers who are not on my team, but I may be looking for.

Cons

Editing Out of Office time is not incredibly intuitive. It takes far too many clicks to try to find a previously scheduled event and edit it. There should be an easier way to access your own events, rather than having to go through the Out of Office section of the app. The mobile app also does not allow for as much flexibility for managing your time off as the website does, which has been a bit frustrating when I'm trying to update Out of Office time on the go.

Alejandra
  • Industry: Transportation/Trucking/Railroad
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 24/5/2019

Very helpful on big companies

In our company there is constant growth, so trainees are assigned to assist a person with more experience. The Organization Chart allows us to see who the assistants are and who that person attends. It makes easier the communication within the company and our customers and improves response times since the emails reach the right people.

Pros

What I like about the software is that it organizes hierarchically and adequately all the workers of the company. It also provides all the necessary information about the person to be able to contact him or her.

Cons

I think it's missing the option to show people by departments, for example IT Department, Human Resources department, etc.

Lauren
  • Industry: Capital Markets
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 14/11/2018

Great for growing teams

More helpful than expected to have a visual rep

Pros

Color coding is helpful
Search/ autofill is accurate
Love that it's expandable or can hide what you don't need

Cons

When you have a lot of departments the tree gets so wide and doesn't fit on the page. Should have a different orientation option so it could flow sideways

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 4/12/2018

Great product

Pros

I really like the Org chart as it makes it easy to recognize my colleagues and where they are in our company. Great social capabilities in terms of games to help improve recognition within individual units.

Cons

Out of Office notification set up could use a more user-friendly interface.

Alvaro
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 19/11/2018

Is like facebook but for your company.

I work on a company with 3 different locations (mine is overseas) since I won't be personally dealing with my coworkers, I like being able to know a bit of them before calling.

Pros

I like how user friendly the interface is. It has this facebook vibe where you can find any coworker's contact info, picture and birthday. Also being able to see an employee, and the people above and below him is pretty useful.

Cons

Not really big complain, am not sure if it is my computer but I would like some sort of "remember login account" type of thing where you don't have to enter your email and password to get in but instead it auto-opens it.

Maribelle
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 14/11/2018

No fuss, and even everyone outside of HR uses it

All employees can easily see org chart without having to ask HR team for assistance. Even in larger companies that I’ve worked for in the past, org charts were often manually produced by the HR team on either power point or other software and the results were often “clunky” at best.

Pros

It’s easily accessible to employees outside of the HR .org, which means they’re more likely to use it than other software programs that the HR team introduced to employees.

Cons

If your org is mid sized or larger, the org chart itself starts to become harder to see.

Would be nice if it partnered with our HRIS and automatically updated any changes.

Christine
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/2/2017

Great experience!

We use Pingboard mainly for PTO tracking but it's also really helpful in a couple other ways. We're an agency with 1/3 of our workforce being remote so it can be hard to know where everyone *physically* is at times and this is hugely helpful for that. The PTO tracking is also helpful as it relates to agency life because we can clearly communicate to our clients when they can anticipate some of our folks being out of office. And being able to show everyone (both locally and remote) photos of the team helps when keeping track of names to faces :-)

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 16/11/2018

Pingboard Org Charts

Pros

I use Pingboard on almost a daily basis to understand team structures and where new hires sit. I like the new feature where you can break out individual departments and download the org chart to easily add to a presentation. Our company doesn't use the Teams tab, but this would be valuable. I like seeing the structure broken down by Location.

Cons

It's not always easy to zoom in/out. When trying to do so, a click brings up someone's picture when that's not what I'm trying to actually do. I wish you could break down into mini orgs more easily.

595 reviews