Happay Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About Happay

Happay is a first-of-its-kind all-in-one Integrated Solution for Corporate Travel, Expense, and Payments Management. With over 7000+ customers globally, and across industries, Happay solves complex finance use cases with...

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Feature ratings

Value for Money
4.5
Features
4.4
Ease of Use
4.4
Customer Support
4.3

Browse Happay Reviews

829 of 829 reviews
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Kaustav
Kaustav
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 5/11/2019

Good so far

good

Pros

Happay is very systematic in terms of expenses incurred and keeping track of the same and submission of bills accordingly.

Cons

Happay cards should be now in chip format.

DIGVIJAY
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/6/2019

HAPPAY

Really privilege to use this app .

Pros

It's very easy to use . Compile report can be send & even can check past expenses .

Cons

Complete package of software.... really very good.

Alternatives Considered

Summit

Reasons for Switching to Happay

It's an Complete software , easy to use. It's choosen by our management.
Verified Reviewer
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
1
Ease of Use
3
Customer Support
1

1
Reviewed on 27/5/2020

Happay card data may be compromised - our money was stollen

No complaints with the software. But if your money can be stolen from your card, with no apparent reason or recourse, little else matters. Points to weak systems and processes, always alarming for a company that deals with financial data and hard money.

Pros

It's a good solution to make official expenses from a pre-paid card. However, the data and transactions need to be secure. And there is a question mark whether that is the case.

Cons

One of our Happay prepaid cards was used at an ATM in an unauthorised transaction, and money was withdrawn. At the time this transaction happened, the card was at the home of a colleague several miles away. It had not been used at an ATM for weeks, and had always been stored securely. Happay customer care took a month, but was not even able to provide an explanation, let alone get our money back. We checked whether the card details could have been compromised from Happay's end, but they didn't have a reply to that either. We see no other way this could have happened. And if so, your money is not secure with Happay. And they don't seem to have the fraud detection and prevention processes and mechanisms that a bank would, for your credit card. Use at your own risk

Top Happay Alternatives

Jigyasa
Jigyasa
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 16/4/2022

Happy _ Expense Management

Pros

Happay is good tool for expense management. One place to reimburse all your expenses. Easy claim process. It provides complete transperancy of the process. Also all expenses can be tracked easily.

Cons

There is not much to dislike about tool. just sometime receipt upload error.

Whendy
Whendy
  • Industry: Hospitality
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/6/2019

good overall

first time use this Happay

Pros

user friendly, can open from Android / iOS phone

Cons

sometimes error if submit "cash", but quickly resolved

Kritika
Kritika
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/6/2019

Awesome app

I claim my expenses with all of my things done.

Pros

Convenience and ease to use.
Feasible
Intellectual data points.

Cons

There's nothing as such. For a new user it's bit tough to use.

Rahman
Rahman
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/6/2019

One of the best apps for Reimbursements

Great

Pros

It saves time and makes life easy for all the employees.

Cons

Loading time takes some time to sync. Could be made more light and faster

Stefani
Stefani
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 11/12/2019

Easy to set up and use

Great experience. Easy to set up, order and recieve cards, and effectively manages employees expenses.

Pros

It is a very easy set up! Also ordering the cards are easy and recieving the cards is quick. Keeps employees expenses recorded and also allows them to take pictures of the reciept.

Cons

Employees should be able to set their own pin numbers for their cards. Other than that nothing to complain about.

Shardul
Shardul
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/6/2019

Very user friendly app

Pros

The app interface is very user friendly, you need no training and education for this particular software to use. Getting imprest and raising a travel request is pretty easy.

Cons

The central team for Happay has been bit slow and they reject certain expenses without any explanation.

Randy
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 18/1/2024

Best and outstanding Streamlined Expense Management with Happay

Overall, Happay is Superb and I recommend users to grab this product

Pros

With Happay, bid farewell to the hassle of manual expense tracking. This software excels in effortlessly capturing and organizing all expenses in one place. Its just so amazing

Cons

Truthfully, I haven’t encountered any problems using Happay so far…Its effectiveness in all spheres is just so amazing

Maryam
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/4/2023

robust system in handling the expense management process and documenting all relevant...

Happay's contribution to simplifying the expense management process is commendable. The procedures have become more transparent, and the audit and follow-up processes are now crystal clear to everyone involved.

Pros

I am fond of Happay's user-friendly interface that simplifies expense management and report generation. The Happay card functions like any typical credit or debit card and can be used globally, which is particularly helpful during international travel. The mobile app is also user-friendly, enabling us to manage and regulate the card, and cash payments can be recorded by scanning invoices, with approval requests sent promptly. The best part is that all expenses are automatically recorded in the system, allowing company officials to monitor and track spending, preventing potential misuse.

Cons

Happay is nearly flawless. The mobile app is highly user-friendly, and the notification system is incredibly efficient.

Rochak
  • Industry: Leisure, Travel & Tourism
  • Company size: 10,000+ Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 12/7/2019

Great tool which streamlined expense management for employees

Pros

- Easy to use with visibility of the status
- Accessibility - report feature lets me view all the expenses at once and the status
- Bulk uploader lets me upload multiple bills at once without hassle

Cons

A. View/ Edit/ Remove expense option not available in Expense tab view
Problem: Many a times, when I need to edit an expense due to wrong entry, I have to go to the reports view and select the Edit option from there for the expense I want to edit
That is not intuitive for first time users as it sets the user perception that we can't edit an expense once uploaded
Suggestion: Option to view/ edit the expense should also be available for each expense in the expense tab

B. Date range option for expense type like Accommodation
Problem: Currently for the expense type like accommodation (multi-day), I can only select a single date of the expense
Suggestions:
i. Option to select the date range (eg separate fields like date of expense & dates of stay) as the finance team sometimes ask for the duration, which I have to then input in the description field
ii. Option to select multiple dates - as for the same accommodation - I might pay on multiple instances

C. Option to rearrange the bills order in an expense
Problem: Currently, in cases when I want to upload multiple bills in an expense and then feel the need to rearrange the bills - in let's say a chronological order or keeping bills of one vendor together, I need to delete the bill and upload again
Suggestion: I should be able to rearrange the bills in the expense view

navin
  • Industry: Civil Engineering
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 10/7/2019

Happay useability review

Pros

ease of usage
Report generation item wise

Cons

REport generation is untidy, could have been more user friendly

Deepak
  • Industry: Hospitality
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 13/7/2019

An App for better solution

8/10. Few improvement else complete apps for an employee.
If we cab track location start point and end point and keeps the landmark store. would be a great feature so we don't need to put KM. the edit would be there but AI comes like this. This will become a USP.

Pros

User-Friendly app. Need tracks of your expenses. Don't need to worry about end month paperwork and courier to your organization for passing the bill.
Simple app. Bills upload and file and submit it just in a click.

Cons

Autofill requires. The same sort of expenses needs entry each and every time. Even city we had to fill in each expense.

Puneet
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/6/2019

Experience

Happay has eliminated all the manual processes and we get the instant payments once bills are approved.
Status Tracking is so easy and gives real-time picture.

Pros

1. Ease of operating.

2. Status Tracking of expenses is very good

3. To know exact costs of a particular individual.

Cons

Image uploading is sometimes hectic otherwise its all good.

Vishal
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/6/2019

Easy Expenses management

I am very much Happy with the "Happay". Its good and convenient way to add the records of daily Expenses and very easy to get claim. Clear and fast process system.

Pros

This is easiest and fast feeding software where daily Expenses are recorded and can be claim for various travel mode.

Cons

Suggestion:- Add feature to clone the report.

Harpreet
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 18/6/2019

Feedback

Pros

Can access from everywhere whether Phone software and web services.
Sometimes money debited but order not placed in this situation money returned in card within 5 hours
Most beneficial thing is that card is not limited to spend at restaurant only, we can also use at any super market.

I already used Sodexo and Zeta but you are the best..

Cons

As of now nothing, As I am using this since last year.

Way to Go team

Raj
  • Industry: Consumer Electronics
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 5/11/2019

User friendly

Expense related accounts.

Pros

It's very easy in use and have almost all feature that require to a field person to manage his corporate accounts.

Cons

While using at laptop, if I want to see all expenses, it show just 30 at a time. It should be like scrolling as gmail.

Sayantan
  • Industry: Publishing
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 3/7/2019

A good application on the way of getting better

Submitting bills and reimbursement claims is an easy task as compared to the lengthy paper work. Also often the bills get lost in day-to-day travel but since Happay is also available on Phones it can be scanned and uploaded on the go with any hassle. This saves a lot of time and makes expense management more efficient.

Pros

It becomes a lot easier to log your expenses and track them. Notification at every stage of the process through email gives clarity and the user does not have to login and check the dashboard to monitor. Creating reports using multiple expenses is a good tool to organize the bills more efficiently. Uploading bills is also very easy. Since the application can be used on Smart Phones as well, it becomes even easier to log expenses on the go!

Cons

The interface is a little complicated. The concepts about reports and expenses seems difficult at the beginning, probably because of the terminology. However, once one understands the use of these, it becomes easy to use.

Daniel
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 7/2/2020

My Fave Platform to record expenses

Loved it. because very easy to use and lot of type of expenses inside.

Pros

Various expenses is available. from car, ferry till accommodation.Our expenses report go directly to our manager. We just need to record data, upload the image then click submit. The rest system will do it for us.

Cons

If map available inside the app is gonna be easier. I don't need to go to google map and capture it.

Dipanjan
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/6/2019

Happay review

I am very much happy using this apps. Very easy & user friendly. Customer service also helpful. makeing expense procedure is very much easy & time saving.

Pros

Add expense process is very easy. Uploading pic of bill very easy. When money credit or debit instant massage received.

Cons

Policy violation indicator not removed after correction.
Bandhan bank, Dena bank atm not support our card.

Amal
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 21/6/2019

Easy to use but needs to improve

Happay was a real help in saving my time, reduced paper works and made request tracking even possible.

Pros

Creation of report, submission and tracking the flow of your request is extremely easy.

Cons

There are certain bills which may not get good view so it would be good to have an option to attach bills in the form of pdf.. Like those bills of red bus and flight tickets

Shinendra
  • Industry: Publishing
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
2

3
Reviewed on 20/6/2019

Functionality of Happay is not so Happy

Maintaining my day to day working expense with Happay is easy via APP.

Pros

It's good to keep a track on your expense cycle.

Cons

The transition from one interface to another, like so many fields on a page, seems to be too much while reviewing the report. The report generated is having multiple fields and may not be required while submitting a hard copy. If scan bills are taken as print out, the format is very small font which at times becomes very difficult to quickly scan.

At times the expense is logged but server shows work in progress.

Raj Kishore
  • Industry: Publishing
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 25/6/2019

A unique ERP to make your job easy

Excellent

Pros

Save your time, boring job for submitting your bills gets interested. Keep a track of your expenses

Cons

Improvisation for any product is possible

Vikram
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/6/2019

Happy is easy and helpful.

Before happy card our lot of time vest but now our time is save.

Pros

photo click and easy to asses and simple to edit.

Cons

when we use happy software time and date show

829 reviews