User Reviews Overview

About Time Doctor

Time Doctor is a cloud-based time tracking and management solution used by businesses for monitoring workforce productivity. It offers tools for time tracking, web activity monitoring, payroll management and reporting. Time...

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Feature ratings

Value for Money
4.4
Features
4.4
Ease of Use
4.5
Customer Support
4.4

Browse Time Doctor Reviews

481 of 481 reviews
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Monnel
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 17/5/2018

TD is a standard in All Forms of Productivity - Must Have for Professionals Who Wants to Do...

Super affordable and easy to use.

Pros

One of the very first sets of time tracker that I used . . . and still using at the very moment I'm writing this review. It perfectly fits with my internal processes. Very intuitive to use. Other time trackers try to reinvent the wheel as if mastering productivity is not hard enough. If you're using TD, you create a project, add a task, then just start doing it. No other hullabaloo.
Another advantage is the growing list of project management tool integration. Well, TD is a project maanagement tool already but if you're using other tools like Trello, you'll be happy to know that TD has you covered already.

Another advantage is the fact that TD has added the Client View feature. That means you can invite your client/s to log in to a panel and view all the screenshots and work you've billed them. That's a trust booster for you and your client especially if you're getting paid by the hour.

Cons

Hmm if there's something that I want TD to improve on is their mobile app. It lags from time to time. And you shouldn't let it compete with other apps unless you have a super high power smartphone. And if you're like me who's into quantified self, tracking other aspects of like aside from work is just an absolute must. And more often than not, it has to be done off your PC. That's why they have to improve their mobile app.

Response from Time Doctor

Hi Monnel,

Thank you for using the app to manage your Team. I am glad the Client feature helps you as well.

We are working more on the mobile app now to be better at UI and functionality.

Replied 1/6/2018
Ryan
  • Industry: Graphic Design
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 14/8/2021

Best Time Tracking Software for In-House and Remote Employees

We at Fullstop360 are totally satisfied with the overall performance of Time Doctor. It is good for time-tracking, task-management, timesheets, poor time use, web & app usage, attendance, and payroll etc.

Pros

I have given Time Doctor 10 out of 10 as I simply love it. We have been using it for more than 4 years and it has proved to be a great tool to manage the in-house and remote employees. It is pretty convenient to install and work with. It allows to track time and improve productivity. It gives your complete control over your work. The effective reporting system helps you to figure out a better use of your time. It provides browsing history, top website, and poor management of time. In the capacity of an HR Manager, I use Time Doctor to mark employee attendance. You can check time-in and time-out and total work hours of your team members. It shares employee activity by sending screenshots. I also get help in managing the payroll. There's another cool option that TD allows to manually edit time. Sometimes, people forget to start Time Doctor and then approach me to adjust their times. In all reality, you can do a lot of cool things to manage your team and work.

Cons

The only con that I observed as a user is the 'display of activity bar'. It stays on top and sometimes becomes quite irritating. There's an option to hide it but the chances that sometimes you forget to turn Time Doctor on. Likewise, the breaktime monitor is a bit irritating. When you're busy in a though process and staring on your screen but you have not moved your mouse or touched the keyboard, Time Doctor will assume that you're gone for a break. I don't know how to fix it but it would be really cool if there's some sort of a sensor.

Seda
  • Industry: Media Production
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 4/2/2023

Highly Efficient Time Tracking with Time Doctor

Overall, I am really pleased with my experience using Time Doctor. It's been a great tool for tracking time, and I'm sure it will continue to help me stay organized and keep my team productive.

Pros

Time Doctor is an incredibly efficient tool for tracking and managing employee time. I love that it allows me to easily monitor how much time my team is spending on tasks and projects, and that it has a lot of features that help me stay organized.

Cons

The reports generated by Time Doctor can be a bit overwhelming and difficult to interpret. I also wish that the dashboard was more customizable to better suit my needs.

Top Time Doctor Alternatives

Verified Reviewer
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
2

1
Reviewed on 20/4/2018

It used to be a good product but they now lack on product focus and don't listen to customers.

It helped our company at different stage of it's growth but unfortunately is not listening to its customers anymore

Pros

It has a nice web backend The client made in 2017 has good UX (if only we could use it) It used to have a responsive product team (not anymore)

Cons

- The old client UI (which is the only one that we can use) is not intuitive and buggy. Our team very often complains about this and they don't want to use it.
- A key feature which is blurring the screenshots has been taken away from the new Windows and Mac client but the option to enforce it is still in their web backend. This gives the false expectation that the setting will be respected while it doesn't and this compromise the privacy and *security* of the people using this software as the screenshots can also collect passwords, private keys etc. Neal from support on October 3rd 2017 wrote: "Sorry for the delay but our developer has not finished setting up this feature yet on the new app. I will try to get more feedback on this and see if I could get at least an estimate of when it will be implemented." After more than seven months on 20th of April 2018 he says: "We don't have an ETA yet. All I know is that our development team are currently working on incorporating this feature as we have been pushing them to since this is something available on the old app."

As you can see the answer was not truthful (using the word "finishing" for something that wasn't started). There was also no apology from their side and they didn't write an article warning about this bug which can compromise the security of their users and breach their T&Cs. It's a shame since this company used to care about their customers. I will change the review if they finally act on this.General Comment
It helped our company at different stage of it's growth but unfortunately while growing it seems that it lost its user focus

Response from Time Doctor

Hi

We do apologize if you feel as though you are not treated the way you and your company used to be treated.

While it is true that blurring of screenshot is not yet available in the new app, please do know that you can always use the older app to have this function working perfectly tailored to your needs.

If you need any further assistance though, please do feel free to message us at [email protected]

Replied 1/5/2018
Bostjan
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2022

Great software, only too expensive for a stand alone tool

Time tracking at its finest.

Pros

It's probably the best time-tracking tool out there. As if that weren't enough, it supports Linux, which is quite rare, and offers a bunch of integrations with project management and other tools as well.

Cons

It's price and the confusing names and sets of functionalities of Time Doctor Classic and Time Doctor 2. The latter not only lacks a fair amount of features the former version has, many integrations previously supported aren't there in the TD2 edition. Maybe everything would be much clearer if they just chose another name for both.

Krylle
  • Industry: Consumer Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/9/2019

Best Time Tracker Ever!

Great! I never had any problem with Time Doctor so far.

Pros

Time Doctor is the best time tracker ever. Now they have partnered with google and chrome. I can now track my time in any google apps. That is so convenient!

No more wasted time. Thank you Time Doctor!

Cons

I don't think there is. We have never encountered issue so far.

Verified Reviewer
  • Industry: Legal Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
N/A

5
Reviewed on 7/4/2022

One of the best time trackers on the market

It is a perfect fit for any business that needs time tracking.

Pros

Really easy to use. This motivates the team to often and timely record their work. The reports are easy to read and understand.

Cons

The desktop app is sometimes difficult to install and not always working properly.
Also, to have a longer history, bigger data base for the older entries.

Mbonjo
  • Industry: Computer & Network Security
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/3/2023

Best time tracking and productivity monitoring software

Overall, this software is one of the best Softwares I have used. I recommend this software to users

Pros

I love Time Doctor because it provides accurate time tracking for various tasks, projects, and activities

Cons

I haven't encountered any drawbacks using this software

Aarzoo
  • Industry: Events Services
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 10/2/2023

Perfect software to track employee logins as activity!

Overall great experience with this software.

Pros

One of the best features of this software is the ability to check the timeline of an employee where you can check their activity, logins, logouts etc. It is also an easy to use software (user-friendly). I also love the name of this software.

Cons

I would only say, would like to have a better reporting system of exporting reports directly and quickly.

Alternatives Considered

Hubstaff
Moh
  • Industry: Writing & Editing
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 21/1/2023

Nothing like Time Doctor

Pros

This tool is really amazing to track remote working person. With the help of this tool i am able to see the screenshot of work done under every 2 minutes.It keep motivating and increase work productivity.

Cons

It automatically starts after turn on the system that is annoying.

Roldan
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 10/3/2022

One of the best Freelance Time Tracker, if you agree.

Time doctor has improved enough since I've used it in the early 2014. I love it's reporting, screenshot, billing and archiving.

Pros

Ease of use. One of the best function of the tracker - just like any other software - it should be. Screen capture is the second, just if cases where your client needs to police your progress.

Cons

They might need to fix the redundant notifications. Such as it keeps checking you out if you are still working. If I'm a video editor and I'm rendering a video for 5 hours, the function needs to be intuitive or at least palpable. The software is obviously dependent on keyboard and mouse activities.

Verified Reviewer
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/4/2018

Automate your time sheets to save time!

I saved a ton of time by using Time Doctor to track how I spend my day and on which projects. I also don't have to write anything down and then worry about losing it before I send a client an invoice. So it's really helped my organization as well.

Pros

Time Doctor has been a lifesaver for me. I am a one-person design company and I need to track the time I spend on many different projects all at once. My previous solution was to write down the time on sticky notes or note pads, but there was always the chance that I might misplace it or lose it. Nor could I generate my invoices from my home office if I'd left the billing hours info at my office. So this was a great all in one solution. Now I can choose the task I'm working on and don't have to worry about writing things down. If for any reason I forget what I was doing for a client and didn't make my task name specific enough, I can go back and take a quick look through the automatic screenshots. I also love that I can see how much time I spend on email and other admin tasks vs the actual design work. Love the reports that Time Doctor gives me as well.

Cons

Not much that I don't like about this software. But suggestions for improvement?

One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended.

Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information.

Melissa
  • Industry: Pharmaceuticals
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/9/2022

Time Doctor - Best for everything!

The best assistance, not solely in monitoring your team but making sure you have figured out important aspects in efficient management of your team and the responsibilities which need to be taken care of.

Pros

The product has been the easiest I've used. I have been using other time tracking programs before but Time Doctor has by far the easiest integration and set up. It also gives me a clearer understanding of what's happening with my team, what tasks are we spending more time on and helps me manage the team responsibilities and task assignments to make sure everyone has the right balance of everything.

Cons

I think we have encountered a couple of bugs before, like TD stopping on it's own (already fixed), and if I would suggest anything is the automatic update whenever there is one. Apparently, we would have to uninstall and reinstall the app every now and then to the latest version, this would mean that before we find out, our TD has actually stopped recording until we update to the newer version.

Konstantyn
  • Industry: Information Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
2

5
Reviewed on 18/1/2017

Great tool with minor issues.

Last year TimeDoctor has an issue which is not going to be fixed. The counter is being looped over certain time, and thus the time is being lost. The issues happens 1-2 times per month and usually it can be caught. The bug is clearly seen when you compare your web $ app usage report per day with your timesheet.
The problem is that I have reported them several about this issue, sent them my cache files several times too, and they did nothing about that. They did nothing about that for more than half of the year. Now I met the issue again, they have all the data in their servers (web&app usage report), but they once again ask me for my cache files. Like it is the first time they see the issue.

Also note that their TimeDoctor Lite application consumes a lot of CPU time (20-30% of Core i5 4th gen), but you can install Pro version which is free.

Otherwise the tool is great, easy to use, with a lot of detailed reports.

Pros

It has all required features, and UX is very good. Everything is clear from min 1.

Cons

They have bugs which are not going to be fixed. And their support never tells you that. Asks for your Cache files, more details etc., but not fixing the issue.

Gladies
  • Industry: Business Supplies & Equipment
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 6/9/2022

Review on Time Doctor

Time Doctor is our trusted time tracking software. I think the management will not make any changes as to how our time logged should be accounted for. We are very reliant on TD, the HR head bases all our activities on TD so it is kind of a part of our family.

Pros

It helps me validate my hours logged to the company I am working for. The software is very customizable depending on the need of the management; it gives a nudge when you are already dozing off while it's running and the option to go back to working or to take a break is very straightforward.

Cons

There's this notification that I should log off TD to do a software update I guess which annoys me especially when I am engrossed working and my time needs to be tracked. But there is an option to run the update while the the tracker is running so it's doable and manageable for me.

Stephanie
  • Industry: Staffing & Recruiting
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 8/11/2021

Time Doctor Employer Payroll and Productivity Tool

I have been using Time Doctor for 3 years now and it never fail us to give productivity report, payroll log report and the customer service solutions.

Pros

Time Doctor has a very user-friendly interface, easy to use, and monitor. What I like most about this app is the screenshots are taken every minute of your set time and the reports it generates that I use on our payroll. The customer service is also admirable to the team since they answer within a couple of hours and assist our employees on the concerns and matters.

Cons

That thing that it can not generate night differential hours taken by the employees.

Rubel
  • Industry: Outsourcing/Offshoring
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/10/2020

Very Useful!

So far, I am happy with the services that Time Doctor offers. If you could work on the web and app ratings per projects, that would be wonderful! ;)

Pros

I like the fact that we are able to measure our team's productivity especially that we're currently working remotely due to the pandemic. I have to admit that handling 30-40 staff members is a bit challenging in terms of measuring productivity but with Time Doctor, I don't have to worry about keeping an eye on my team from time to time. Very easy, just pull up the report and there you can see who has worked efficiently and not. I like it!

Cons

I know we have already raised this to Time Doctor but it would be great if there's a way for us to set ratings per project. I'm handling 10-12 projects at the moment and it's very challenging for me to still check regularly their web and app usage just to ensure that I am sending accurate reports to each clients. That's all

Verified Reviewer
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 23/9/2020

A potent tool for time tracking for independent contractors

As an independent contractor, it is important that I keep a track of my time spent on my tasks and projects. Time Doctor allows me to do that efficiently. The wee app that it comes with is useful once you get the hang of it. The good thing is that even if you cancel the wee bar, you still have the tracking running which is great.

A couple of gripes - it keeps reminding you if you are back at work if you have paused the tracking - that is a bit annoying. And second gripe is regarding the random screenshots that can capture personal information. There should be a way in which these screenshots can be blurred.

Other than that, an efficient software that I use frequently.

Pros

Automatic startup with windows
Ability to segregate tasks and projects
Ability to pause the task when taking a break

Cons

The screenshots are taken randomly which is a breach of privacy if you were on a window that has a personal email open. Whoever is the administrator that sees your screenshots taken by the system will also be able to see your personal information. One has to be rather careful when using TimeDoctor that no personal window or task is open so as to not share that info in a random screenshot.

Verified Reviewer
  • Industry: Outsourcing/Offshoring
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 8/1/2020

Real time monitoring and tracking

Superb and very effective. It has been a great tool to optimize the productivity.

Pros

It is a very powerful tool which helps in order to track and monitor the tasks of the workers. It captures the different tasks performed all the day and the kind of tabs opened by the workers. This is also used by the remote workers who are providing virtual assistance on the hourly basis and get paid as per the report generated at the end of the day. One can also track the idle time of a person and shows the amount of time spent on a specific tasks.

Cons

Everything is great and sometimes it troubles using the application on the smartphone. Rest I dont see any kind of trouble with the user interface of TD

Verified Reviewer
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2018

Spent a lot of time researching - Time Doctor won out

After using my own spreadsheet to record my time use for some years, it became cumbersome and there were the inevitable "holes" in my tracking. After researching and using various software packages to track my time I settled on Time Doctor primarily for its ease of use. After using Time Doctor for a number of years I am very satisfied with my choice. Not only does it accurately track my time use but it also helps me to stay "on target" but I'm also able to quote my projects more confidently knowing how long my projects actually take. The entry of tasks is quick and easy; the breakdown of tasks in various reports is also a great benefit.

Pros

Ease of use, timely reminders, concise reports

Cons

Can't think of anything; my overall experience has been very positive and wish more software was as easy to use and as reliable.

Tiffani
  • Industry: Apparel & Fashion
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 20/11/2018

Peace of Mind in Keeping Track of Employee Pay

As a small business owner, it allows me to stay on track with payments, view all past activity, and change matters relating to payment with ease. I use another service to send payment because I couldn't get it to link with the payment services when I first started, but I love the archive features as well.

Pros

Especially when hiring new virtually employees, this software helps me keep an eye on new hires, in order to help them with any tasks, responsibilities, accountability, etc. They are able to install and use with ease.

Cons

Sign-in process is often clunky and stalls at times. Seems as if it's incompatible with my computer at times. Also, when I mark a week as "paid" on the first time, the option is not there. I need to click in "go back" and refresh and then the button is there. There are so many options sometime overwhelming when I want to do something new. I just stick with basics

Caue
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 8/10/2020

Great app though

I like it and would definitelly recommend to other teams, and honestly, could be better though.

PS: I thing you should enhance the experience on your API Docs.

Pros

It's easy after a while, I can see what I'm working currently from seeing the tab anywhere on my screen, as much as my colleagues from my team's dashboard.

Cons

Well, sometimes it doesn't synchronize well and I have to remember exactly what I was working those times and finally manually set on TD's dashboard.

Also, not all users are able to search a project's name from the app, they have to open the dropdown and search by themselves. It's bad because when we have many projects it gets odd.

Kathleen
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/12/2016

Love how it keeps me accountable

I've been using Time Doctor for tracking my time for several years. I love how easy it is to use and how it hold you to account if it thinks you've changed focus. If I stop working on my project to take a phone call, it recognizes that I am no longer working on my computer. After my preset time has passed, Time Doctor pops up on my screen and asks, "Are you still working on X Project?" If the phone call is related to the project, I can say yes and include it in my time. If it is not, I can say no and Time Doctor will pause the timer for the project I was working on. The same is true if I am naughty and visit Facebook without pausing my timer.

Pros

It's intuitive function and how it knows to pause the timer if I quit working on a project.

Cons

The way it associates tasks and projects is a bit confusing at first.

Gene
  • Industry: Internet
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/8/2017

it is the most spectacular working tool I have in my company

Pros

The dashboard and reports where I can track my employees' activities. I use dashboard a lot to understand who is working on what and to see whether I can jump on a call with this person at this moment. Monthly reports and weekly reports also give me a good idea of how much time my staff has more.

Cons

The payroll report thing. It could be really improved a lot. The fields are structured in a confusing way so that you confuse hours with dollar values. Then also, finding the payroll report for last month was somewhat not easy for me first time. And there is no custom fields with comments. And I also cannot put a formula into the bonus field.

Migena
  • Industry: Architecture & Planning
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/9/2019

My experience as a 2 year user of Time Doctor

Time Doctor helped me get more concentrated in my work to finish my project on time.I became more correct with my timetable because it calculates every second used working.ALso,this proggram helps my boss to control our time at work even when he is away.

Pros

It is very user friendly.I like that it takes screenshots and is very detailed about the time you have spent working,the edited time and time used on mobile .

Cons

The fact that I can not find the overall time I have spent working on one project.If I have worked on a specific project one day and than a I work back on it after 10 days,I cannot find the total time I have work on both days.

481 reviews