Marketman Reviews

Pros

I am most happy that the price of an ingredient carries through all functions from ordering, receiving invoices and payment, recipe costing, and inventory. The accuracy of this data has been a huge time-saver for the restaurant group, and we have a better idea of how profitable we are day-to day.

Cons

Getting all the items and sub-recipes loaded into the system can be a bit time-consuming up front. Worth it in the end though.

Pros

The software is great on mobile platform. Invoice scanning with line item receiving is huge for us.

Cons

Wish it had the ability to calculate nutritional values for our recipes.

Pros

set up was easy, the support was good and great follow thru

Cons

when you first set up. you should have more dialog with the company on how they would like to see items listed. i had a lot double redoing the original set up very time consuming .

i like the credit function but i don't understand why if the price drops it shows as a credit

Pros

Ease of use and automatic invoicing with updated pricing.

Cons

Only thing that annoys me is when editing and saving inventory items the page is reloaded to the first page always.

Pros

Automated invoice capturing, automated inventory price updates, vendor integrations, shelf to sheet order guides and inventoring, restaurant essential reporting features, Quickbooks integration, customer service is excellent.

Cons

It takes awhile to set up, but all software in this category does.

Pros

Dashboard gives you a great overview of every financial aspect of your business. Has a controller, you will have real-time data to allow you to make sound financial decisions, What I appreciate the most is how fast and easy it is to navigate from portal to portal and your work will always get saved, as the system will prompt you the save before exiting. When inputting Invoices using the manual option, it is extremely user-friendly to audit Inventory Items, Update Prices, Issue Credits and upload scanned Invoices.

Cons

I think the one thing that is missing from Market Man is the ability to make payments directly from Market Man. Having ACH or other payment methods built into Market Man's SaaS would be ideal for operators.

Pros

As administrator is was an easy and intuitive to set up for a multi-unit chain.
Being able to obtaining accurate actual to theoretical costs by building out our menu recipes was not very difficult.
Really like the invoicing scanning feature and having the ability to have images of the invoices stores with the reconciled invoices.
The systems mobile application is easy to use and convenient for the operators.

Cons

As we are a chain enterprise we use a multi-warehouse system with our main Distributor, US Foods. Setting up multi-distribution points with in the system took some additional time and effort.

Pros

Ease of use, functionality and interface.

Cons

So far so good! I haven't run into any issues that haven't been very quickly solved by the help team.

Pros

The fact that it is cloud based and is able to give us live results. The integration with iKentoo PoS and Xero (even though this has been problematic for months).

Cons

The very poor smartphone app - forces us to use laptops for stock counting etc. The poor response time to errors in the system - developers have taken months and to date issues are still not resolved.

Pros

I have been using this system for less than 6 months and even before I started using it I had already had an excellent relationship with the entire human team of this company.The ease of being able to capture recipes, invoices, inventory, orders is more than helpful and also that all this is in one is also a quality that it has and that helps us control the numbers."What cannot be measured, counted and weighed cannot be controlled" Chef Martin C Abraham

Cons

For this section the only thing I've had a hard time with is the Aloha integration as our setup is a bit confusing.

Pros

Online capabilities. The system is great to set top and the stock control is really impressive

Cons

The PAR levels should be interactive and look at the usage trend to order a 7day, 10 day or 14 day stock holding.
We either over order or under order as seasons change.

Alternatives Considered

Platinum system

Reasons for Choosing Marketman

Online Capabilities. I thought online ordering would be easier, but it is not because of

Pros

Easy to organize daily operation, all orders are sent through Marketman. Easy to upload invoices. Cost food out as well able to keep up with price increase

Cons

Sometimes it freezes but had to do with our location

Pros

Marketman has a beautiful user interface with robust reporting that allows granular tracking at an item level. The support team has a very solid understanding of food costing which also makes using the program that much easier. Personally, I am a huge advocate of doing one thing and doing it right. Marketman Does inventory and food cost controlling extremely well.

Cons

It would be nice if integrations took a little less digging on the restaurant side. It would be very helpful if there was the ability for a restaurant to build a custom item level report similar to the Cost of Goods report in which we could put specific items i.e chicken and get a set ALL day/week/month usage.

Pros

This software is fast and easy to use and not heavy on any PC or any

Cons

The merging of sales and stock with light speed is not always accurate, maybe its programming from our side

Pros

How inventory can be setup. Storage areas help a lot in case i have to stop and come back to finish it later. It seems to be well thought out

Cons

not sure. at first it took some getting used to but before long i got the hang of it, sometimes with the help of support, who were always very helpful and accomodating

Pros

The simplicity of use and the customer service is brilliant. Never had a issue with them not being available

Cons

Some of the reporting can be merged into single products

Pros

The customer service team is amazing! They are always so responsive and also push for new features based on feedback! They really listen and I love working with team!

Cons

Sometimes there are little nuances you have to remember and duplicating things amongst multiple locations or items can be time consuming.

Pros

I liked that it is WebBased and I can access it where ever I am at. The ease of use is great and I have been recommending it. I am exited to see the new Menu feature.

Cons

I wish I could calculate the value of my stock at any given point in time. I also would like for the costs of goods sold would take into consideration the value of stock. The app functionalities should also be more broad.

Pros

Easy To use and simple to navigate. Easy to train as well

Cons

Dashboard can be confusing. But I see improvements were made.

Pros

The simplicity of it. I think its really self explanatory and if you just keep using the program itself you will have a hang of it in no time.

Cons

Some times it doesnt always link with our POS system and it doesn't display our sales so it throws our usage of cups way off.

Pros

After you set up your products and storage areas, the ease of use for tracking inventory is awesome.

Cons

The actual setting up and adding new items is a little time consuming. Wish they was a “copy” element of a current in stock item

Pros

What I loved about this was that it was easy to set up. What I found to be impactful was that marketman’s system made sure that your food cost were on a budget. This might be the best software because you don’t have to be a pro to use it, requires little to no experience to be familiar with the software.

Cons

What I didn’t like was that support system only take messages rather than phone calls.

Pros

How easy is to order and cost all items

Cons

To integrate it on an already operating business is challenging to transfer all the information.

Pros

Marketman is a full inventory management system that integrates well with our point of sale, Touch Bistro. The support team has been very helpful and respond quickly.

Cons

Like any powerful software, there is a set up and learning curve. Fortunately Marketman does much of this work for you.

Pros

Keeping track of expenses has become easier. The notification option is very handy, and Ordering is very friendly and fast and keeps me updated when an order has not been viewed. Inventory has also become easier. The amount of customization makes it easier to do Inventory.

Cons

Just a few minor tech issues, sometimes the app will crash but the customer support team are usually fast and get the issues fixed.