Marketman Reviews

Pros

I have been using this software more than 3years, the most i like are very accurately to calculate profit and lost day by day or monthly. Easy to use syncronizing with other POS system to create recipe in every single item sale.

Cons

Everything is perfect as what i need to running my company that i manage.

Pros

Automated invoice capturing, automated inventory price updates, vendor integrations, shelf to sheet order guides and inventoring, restaurant essential reporting features, Quickbooks integration, customer service is excellent.

Cons

It takes awhile to set up, but all software in this category does.

Pros

set up was easy, the support was good and great follow thru

Cons

when you first set up. you should have more dialog with the company on how they would like to see items listed. i had a lot double redoing the original set up very time consuming .

i like the credit function but i don't understand why if the price drops it shows as a credit

Pros

I love the ease of navigating through the software and how many helpful reports I can view to review my business' operations for every store and as a whole. It's extremely helpful to have the ability to track costs of not only inventory items, but also menu items by building recipes to see the exact breakdown of costs and profit margins.

Cons

There are little inconveniences in the software that I would like to be fixed/improved. The development team is incredibly slow with implementing any of these requests, no matter how big or small. After 5 months we have yet to have anything fixed.

Pros

Marketman has so much potential as we continue to use it and their system continues to learn.

Cons

Setting up is very tedious, especially for a company that has a central commissary that distributes to branches.

Alternatives Considered

Sage Business Cloud Accounting

Reasons for Choosing Marketman

The technology was not flexible enough for our needs

Reasons for Switching to Marketman

The most support and flexibility for our business model

Pros

all the features are great, the software makes daily operations very easy

Cons

would have preferred the onboarding process to be slightly faster so i can use the system asap

Pros

This product handles ordering/inventory/costing very well. It takes input data and flows it through receiving, recipe production and cost well and efficiently.

Cons

Initial set up/reset up is time consuming and it is hard to mothball/delete items due to its history tracking functions. But overall a very good product

Pros

Ease of use, functionality and interface.

Cons

So far so good! I haven't run into any issues that haven't been very quickly solved by the help team.

Pros

This software is very very easy to use and has a ton of options. I have been using it for a little while but am still learning ways that it can help to simplify my life and make me more organized. It is very user friendly and the software support team is by far the best I have used. Very responsive and helpful.

Cons

Gotta be honest haven't found anything bad yet. If anything it almost offers to much. So many options and uses.

Pros

Easy to implement, use and train with full control

Cons

Some adaptability issues with 3rd party apps

Pros

Dashboard gives you a great overview of every financial aspect of your business. Has a controller, you will have real-time data to allow you to make sound financial decisions, What I appreciate the most is how fast and easy it is to navigate from portal to portal and your work will always get saved, as the system will prompt you the save before exiting. When inputting Invoices using the manual option, it is extremely user-friendly to audit Inventory Items, Update Prices, Issue Credits and upload scanned Invoices.

Cons

I think the one thing that is missing from Market Man is the ability to make payments directly from Market Man. Having ACH or other payment methods built into Market Man's SaaS would be ideal for operators.

Pros

Easy to use, placing order really fast with the phone app, best Inventory count system, best up to date inventory control (literally just a click away), time saving when it comes to invoicing (once the order is placed from MM, it's just a click away to transform it into an invoice), integrate with Quickbooks and Revel, cookbooks and multiple measurement units. The best customer service and the training team.

Cons

When integrating with my Revel system, if I change the name of an item, in MM it will appear as a new item and it's hard to follow older reports since the date is not consistent.

Pros

Ease of use, value for money. Marketman is a very good software that does substantially help your business with stock management, orders and more.

Cons

Initially the reporting or lack of a clear actual vs theoretical, but this has been fixed now. The next issue to tackle is the Database and how it gets filtered in some specific instances. No major issues to complain about though

Pros

It's pretty straightforward, there's some terminology that's confusing, but that's appropriate to the tasks in hand. It's pretty straightforward to use.

Cons

Sometimes it doesn't do what I need it to do al the time, the iPad app is good, but lacks some of the important desktop functionality. Again, that's the beauty of an iPad though I having a quick function on tasks.

Pros

This software is fast and easy to use and not heavy on any PC or any

Cons

The merging of sales and stock with light speed is not always accurate, maybe its programming from our side

Pros

How inventory can be setup. Storage areas help a lot in case i have to stop and come back to finish it later. It seems to be well thought out

Cons

not sure. at first it took some getting used to but before long i got the hang of it, sometimes with the help of support, who were always very helpful and accomodating

Pros

It's saving me a lot of time and I don't have to use the excel sheet in order to make the Inventory, user friendly and no cost for extra users, I can place the orders form the system and that's saving me time when I actually have to insert the Invoices in the system, price change notification and credit notification.

Cons

I don 't like the fact that when I change something in my POS system, for example if I modify only the name of an item in Revel, MarketMan is creating me a new Item.

Pros

The customer service team is amazing! They are always so responsive and also push for new features based on feedback! They really listen and I love working with team!

Cons

Sometimes there are little nuances you have to remember and duplicating things amongst multiple locations or items can be time consuming.

Pros

I liked that it is WebBased and I can access it where ever I am at. The ease of use is great and I have been recommending it. I am exited to see the new Menu feature.

Cons

I wish I could calculate the value of my stock at any given point in time. I also would like for the costs of goods sold would take into consideration the value of stock. The app functionalities should also be more broad.

Pros

It works once it’s all setup. However, setup isn’t for the non-technical. I’m an IT guy and it took me weeks to fully set it up. And I feel like it could be better with just a few more small tweaks.

Cons

Setup and the iOS app. The app is cumbersome and almost remedial.

Pros

It’s easy to use interface, and friendly customer service.

Cons

Can become clunky when trying to fix reports

Pros

After you set up your products and storage areas, the ease of use for tracking inventory is awesome.

Cons

The actual setting up and adding new items is a little time consuming. Wish they was a “copy” element of a current in stock item

Pros

Very intuitive. it does not require a lot of training to use for the managers.

Cons

We haven't had any negative issues or problems.

Pros

What I loved about this was that it was easy to set up. What I found to be impactful was that marketman’s system made sure that your food cost were on a budget. This might be the best software because you don’t have to be a pro to use it, requires little to no experience to be familiar with the software.

Cons

What I didn’t like was that support system only take messages rather than phone calls.

Pros

overall ease of use and tools available

Cons

accepting the delivery process could be a little bit quicker with certain providers