Carsforsale.com Reviews

Pros

The website and integration of third party services is great quality and included!

Cons

Would like to be able to include more BHPH reports and payment history

Pros

The Telephone Calls feature , very impressive

Cons

Not accurate wit the vehicle information

Alternatives Considered

Reasons for Switching to Carsforsale.com

Pros

Easy inventory management as this is really their only focus

Cons

You can't do any marketing with the site. Here's a list of things you can't do.

1. No on-page SEO. You can't change meta descriptions, title tags, alt tags, link tags, heading tags, image sizes, URLs, or create any internal or external linking. If you are looking to get this site to rank, good luck.

2. Inability to do 301 redirects. They seriously do not have the ability to establish these. So all those pages you built backlinks to on your previous site, there is no way to recapture those backlinks on the new site, short of going back to all of those backlinks & updating the URL those sites.

3. Customer service is rude. I mean, seriously rude. They don't give a XXXX and will treat you that way as well. Pretty surprising since South Dakota is supposed to have the nicest people in America.

4. Can't add schemas. Again, they don't care if your site ranks

5. Can't create landing pages. Want to create a special landing page for your PPC campaign? You won't do that here.

6. No Blogs. You can't create your own blog section nor are they equipped with a blog section. Their literal suggestion is to input your blogs into their customer review section which is nothing more than a running list on a page.

7. Backend interface is dated. Want to add your GA4 tag to the site? You can't do that on the backend as they are only equipped for UA. This is just one example.

If these 7 reasons didn't convey my point, I don't know what will. The whole thing is garbage.

Pros

They dont raise prices and it links to google

Cons

I dont like how you cant see the sales report

Alternatives Considered

Reasons for Switching to Carsforsale.com

Pros

it is not as busy as some of the other sites

Cons

Not as well known (name recognition). Maybe you need to do some national advertising because you have a good product

Pros

Easy to use and navigate.
Like the way they send out the inventory to the partner sites

Cons

No negative experiences
Customer service is top notch
Nothing bad to say

Alternatives Considered

Reasons for Switching to Carsforsale.com

Pros

You're team is the best! Very responsive to my email requests and they are done in a timely manner.

Cons

I don't have any complaints. Perhaps an easier format to submit requests? I send them via email.

Pros

its easy to use and has an even easier mobile app

Cons

The delay in inventory upload so that inventory is current and not showing unavailable vehicles.

Pros

The Staff is always helpful and will work you through any tech stuff with your site.

Cons

I like everything about carsforsale.com and highly recommend them.

Pros

It was very easy to set up my website with the help of the team at carsforsale.com, and they have been very help with customizing, and making any changes that I may want. It is also a very affordable option for those looking for a custom website, inventory posting and tracking, reporting, and vehicle sale paperwork. They offer virtually seamless integration with a seemingly unlimited amount of other automotive related websites and services.

Cons

The lack of exposure is the biggest drawback, in my opinion, but that can be helped with the ability to use other, more widely known automotive websites through carsforsale.com

Pros

The software allows you to complete the task of adding new inventory, or editing existing inventory simple. The step by step process assures that you don't forget any of the important details. The ability to scan the VIN barcode and automatically display vehicle specifics is a real time saver.

Cons

The need to input mileage and price for each vehicle when you are displaying "email for price" or "email for mileage is a waste of time. Although the ability to display videos of inventory is available, you have to first publish the video elsewhere and input the URL into CarsForSale, which is too much trouble and time consuming. Being able to instantly take video and upload directly would be very helpful. Additionally I have been unable to find a way to bring a "SOLD" vehicle back into inventory, except to completely reenter everything. If this feature is available it is not clear how to use it.

Pros

I have worked with the Carsforsale.com software for well over 10 years. The Flat Fee pricing is perfect! With so many additional expenses in this world, it is nice to have some consistency. The Website that integrates our Inventory and Customer management is always reliable and consistent.

Cons

The paperwork printing needs some work, customers phone numbers do not transfer over, and having a Bill of Sale with more details would be nice. We like that it is customizable, and we can make it work for any specific need, ie adding lienholder information, customer notes and description of fees.

Alternatives Considered

Reasons for Switching to Carsforsale.com

Pros

We are a independent Dealer and for one price we get an amazing website with unbelievable tech support and easy to understand and follow basic CRM to track our leads, plus they help us post to social media. Have an app to use, plus you get to post all your units on their listing sight on top of all that! BEST BANG FOR THE BUCK HANDS DOWN!!!!

Cons

Wish it was easier to assign the lead to my sales people from the APP.

Alternatives Considered

Reasons for Choosing Carsforsale.com

Switched From

Reasons for Switching to Carsforsale.com

Pros

Very easy to use. It gets the job done for small dealerships starting out. Very easy to post vehicles and software is relatively glitch free.

Cons

All of it's features are as basic as they come. When adding a vehicle, you are only able to log 1 cost for the vehicle and doesn't give you the option to add more. Just 1 cost line. CRM is very basic and does not have the ability to distinguish where the leads are coming from.

Pros

Quick and easy to make changes, great customer service, quality product for a fantastic price. There isn't anything I don't like!

Cons

When trying to print the window sticker the margins are not set correctly so they get cut off. In order to use I have to transfer them to a word doc and edit them.

Alternatives Considered

Reasons for Choosing Carsforsale.com

Reasons for Switching to Carsforsale.com

Pros

has the live software, fats and esie to use

Cons

i like all nothing wrong with the website

Alternatives Considered

Reasons for Choosing Carsforsale.com

Switched From

Reasons for Switching to Carsforsale.com

Pros

Inexpensive. User friendly, always updating. Great for posting to mass alternative websites. very good phone app to quickly upload inventory or delete it.

Cons

We lost the craigslist posting tool long ago but the rest of it still makes it great. Not many or any flaws that i am aware of.

Pros

It is very user friendly. Anytime we bring on a new hire, they're able to catch on to the software relatively quickly.

Cons

Not enough of a DMS system. I know carsforsale isn't marketed as a DMS service but it feels like it wouldn't take much to add cost of flooring, cost of repairs, and minor things to project or populate accurate fees.

Alternatives Considered

Reasons for Switching to Carsforsale.com

Pros

I love the website and the customer service for the website. Very professional, easy to use and simple to update. One phone call and customer service did the rest.

The recent updates and addons in response to the pandemic are exceptional.

Text Leads - Brilliant. Works great, just wish customers utilized it more.

Mobile App - I use it all the time, especially when importing vehicles into inventory.

Cons

Lead generation is non-existent. I cannot recall the last time I got a lead from CFS.com. I never see TV commercials, social media ads, or SEO targeted ads from CFS. I don't see CFS advertise in the same capacity and frequency as competitors such as Carfax, Cars.com. If you're not consistently pulling new clients to your site to see my merchandise then what am I paying for? What is keeping me from going to Cars.com or Carfax for CRM? I feel as if I'm relying solely on my social media presence and website SEO when it was my understanding that customers could and would find our merchandise on CFS.com. Conclusion, brand recognition; get with it or get lost. Your competition is beating you and winning me over more and more everyday, especially CarFax. Not only is Carfax THE authority on car history reports, but they have impressive CRM software, awesome lead generation, top notch free marketing materials and the price is directly competing with CFS.

The recent security updates. Texting a code every time I want to review an application is tedious to say the least. Now I find myself printing applications, just so I can review them later. I never used to print, I would just open the doc in CFS. Now I'm wasting paper, which is wasting money and resources. Don't get me wrong, I appreciate how serious you take protecting sensitive info, I wish there was a more efficient way to do so.

Pros

Great software. At a small dealership where there are limited employees, I fill the role of buyer, salesman, finance manager, sales manager etc..... because of this having software that provides seamless integration to our website, social media sites, vendor sites, CRM and DMS is essential. Carsforsale.com does all of this and more. It allows me to accurately portray the options of our vehicles, manage the photos and promote the dealership simply by following its lead. It also shows me what my competition is doing, gives me the ability to see pictures and options that are available from other dealers in my area. Having this information makes hitting a price point that allows for a fair profit, while still moving each unit if a timely manner, and it allows me to do this with out having to look to other places to gather it.

Cons

I really don't have any complaints about the software. About the only thing i can find that I dislike is it requires email or text verification to log you in from time to time. It would be nice if I could verify a computer or device one time and not have to do it again.

Pros

We love the fact the CarsForSale is seamlessly integrated with our DMS. We never have any problems whatsoever with the product functioning the way that it is intended to function and it's an easy, lightweight way to present our inventory to customers.

Cons

The fact that we don't have control over our own HTML. I understand that this would be a nightmare for the programming team, but this is a severe headache and the reason that we have to seriously consider severing ties with CFS even though everything else is easy to use and has served us quite well. The template is too restrictive for us to present ourselves professionally as a staple in our local market and we often cannot wait 3-5 business days for changes to be implemented. Additionally, there are changes that we have submitted that have never been changed. Ultimately, more control over our website and closer partnership with the programming team would be phenomenal for us.

Pros

We like having an easy to use and maintain website.

Cons

We feel that we lose a lot of potential customers because of the 3rd party connection to the beginning of the call. Customers hang up because they feel it is spammy. We con't care for the recorded calls. And the posts to our facebook page could be a little more personalized. And when you search on google or search platforms, carsforsale does not usually pop up unless you physically type in "carsforsale". Also , we have a repair shop that we would like to integrate online appointments that is easy to figure out for our customers. So far we don't have that option or know how to integrate it.

Pros

Speed, Easy of Use, Economical. The platform gives you a lot for the price.

Cons

SEO tools could improve or even been offered as a premium service. I feel SEO could be more powerful.

Alternatives Considered

Reasons for Choosing Carsforsale.com

Switched From

Reasons for Switching to Carsforsale.com

Pros

Cars for sale CRM is very easy to use very user friendly ith a lot of tools at your disposal From inventory reports to designing your website And many other helpful tools too many to list but they really do have it all figured out I've been using the CRM for over 3 years now and I've been in the car industry for 30 plus years and it is truly one of the best I've ever worked with. And most importantly customer support is spot on.

Cons

Off the top of my head there are only a couple of things that are a little glitchy like the photo overlay doesn't apply sometimes The Facebook interface is a little tricky And I would like to be able to go in and edit a Vin number when you 1st enter it if there is an incorrect digit you have to Delete that vehicle and start over other than that As I said everything is pretty spot on

Pros

The design and easy access is relatively useful. The ability to access multiple customer request and activities are available to all admin. and the ability to track activity within the system is helpful for planning the next step of the sales process.

Cons

I would like to see automated daily tasks for each individual sales associate. The ability to focus on those leads that are 7 days or less older and the tracking of these leads in a Que would maximize efforts for targeted sales attempts and increase sales production along with customer experience. If this option is already available then more one on one coachings with the sales team should be priority by your company to implement those options and further our knowledge of how we can utilize the site to our fullest efforts.