Adobe Workfront Reviews

Pros

It has given us ability to plan, manage, and measure work based on data which helps organization executives to monitor work in real-time using the data. The most important thing is that their support team worked with us from the beginning to create a platform that best fits our job environment. Now we can easily work in teams as we are able to plan, create and share tasks and projects within the platform and most importantly Workfront was integrated with the softwares that we use on a daily basis. Another benefit is that they offer a free trial for an organization.

Cons

The vendor support team took a little bit longer in creating the Workfront platform that could best match our needs but in all it was a success and now we are good.

Alternatives Considered

BOARD

Reasons for Switching to Adobe Workfront

Workfront has the best support team which worked with us from beginning up to now.

Pros

Due to the fact that my business is operated remotely, I am always up to date. After the epidemic, this product has given me the courage to continue forward. For me, kanban boards and task management are of the utmost importance. The kanban board provided by Adobe workfront allows us to build up tasks or user stories and then divide them into BI-weekly or BI-monthly sprints.

Cons

I'd like to see a better explanation for why mistakes are made, but that's about it. As far as I know, there are no clues as to why a date or a field isn't being updated or cannot be created. In most cases, the problem can be solved with a little bit of troubleshooting.

Pros

I used to think Workfront was terrible, until I tried other enterprise level project management software. I'm not saying it's the best, far from it, but I think you start to appreciate it more after you realize what a herculean task it is to track everything. It does a decent job of letting you know what you're responsible for, with helpful email notifications so you don't need to always be in the tool. And once you get those notifications it's easy to respond directly in email or link to the project/task at hand and respond or make changes there. The really killer feature is the proofing tool, which despite some grumbling is one of the best out there. It allows commenting and markups of all types and allows you to do so in context. It also does versioning of the proofs, which is super helpful to go back to to remember what was marked up prior or changed. All in all it gets the job done but it's not particularly a pleasure to use, other than the proofing tool.

Cons

Not the most user friendly or aesthetic. The dashboard could use some better UX. I tried out a beta of the new dashboard and that was even worse, glad they didn't roll it out. The one big negative is the lack of a proper calendar module. I heard that one exists but for version my company uses, we don't have anything remotely resembling a calendar view. This is so helpful to me to get a view of milestones and deadlines coming up, without having to do the mental gymnastics of looking at a list view of tasks and figuring out what my priorities are. While the proofing tool is amazing (see pros) it does have a couple of missing features. One is the ability to mark comments as completed or resolved without having to do a response, and the only is to somehow create a linear history and relationship of the markups through the versioning system, so you see the evolution of them. Also, the whole idea of creating percentages done of a task seems so arbitrary to me. Even my company doesn't take much stock in it. We basically leave things at 0% until we absolutely need to mark things as 100% complete in order to not risk being at risk or to move on to the next task that's dependent on the prior one.

Pros

Workfront successfully unifies a wide range of a project's constituent parts. The user has a lot of leeway in determining the system's functionality and the information it stores to suit his own purposes.

Cons

Workfront's messaging system is not very user-friendly. Direct communication via email or phone is more convenient. On multiple instances, I have checked the Updates section for replies.

Pros

The ability to delegate work and track progress without micromanaging is a huge time saver for me when managing large projects or initiatives. I can attest to the usefulness of a request queue; it has allowed my team to better manage incoming job requests and distribute resources accordingly.

Cons

The complexity of Workfront's user interface and processes can make it difficult to implement efficiently. The high price tag comes with little opportunities for personalization.

Pros

Adobe Workfront is a great platform for increasing collaboration, planning projects, and execute programs in a timely manner. It is a great tool for enterprise clients. AI powered workflows are a game changer.

Cons

The platform and all the services can be pricey.

Pros

I wish the management well for their good job , they should continue with their good job.

Cons

They should refer pro users to a channel to watch how to use their service to catch more users for them .

Pros

There are many different ways to organize tasks. I also like the different ways I can organize people, teams, groups, etc.

Cons

The training is hard to find. There should be a training program offered where everyone has to take it.

Pros

This service has a feature that never thought Adobe would consider spreading at some point, but they never stop impressing me! The ease with which you get to prepare and launch products is unmatched!

Cons

I can't see any downsides for this product!

Pros

great software for task managment. easy to use and very helpful

Cons

did not have any issues when operating the software

Pros

I love that Workfront is easy to configure and change as your organization grows. It's easy to stay up to speed with and make changes based on system changes and your organization changing. I also am in love with the reporting and custom data features. Custom forms and the ability to manipulate them to get data has been invaluable in every organization I've been in to date that has used Workfront.

Cons

I don't really have a ton of complaints if the system is configured well. Maybe that there are too many features? It can be a lot to wrap your head around but if you have the time to get to know it it is irreplaceable.

Alternatives Considered

Jira

Reasons for Switching to Adobe Workfront

Workfront had more flexibility and reporting capability.

Pros

I use Workfront everyday- most of the day.
When I send clients proofs they can open the proof, comment with all the changes they may want or make a decision of approved. The client can easily use the tools at the top of the page to highlight or point to what they want changed. The client can ask us questions and we can answer them all in the same place. Sales Reps. and assistants can also comment or ask the client questions in the same manor. Clients and Sales Reps. can also download the app to their phones and use this software anywhere and anytime. Very user friendly and easy to explain to new clients even over the phone. I love how you can add client email and info so you don't have to remember all the client email to send to each client. All you have to do is type the business name into the software and the clients emails will pop up for you to select. I also love how it time stamps all activity and tell you who made the activity. Sometimes clients will put in changes after we have gone to print and want a rebate because the change was not done. However, now we can see that the change came in after the dateline. Another very convent feature is that you can attach documents like pictures or anything you may want in your ad. From there you can easily download whatever has been attach and us it. This software is the most user friendly and convent than any other software I have used. I love how the comment part is so easy to look at and the tools are great!!!

Cons

I truly have no cons. Sometimes there are up-dates at inconvenient times but I don't consider that a con its just part of the deal. I worst thing I can say is a couple times of year we have a client or Sales Rep. that has a problem with the app. However, the problem is usually fix that same day and sometimes it is user error and not the program at all.

Pros

Comprehensive feature set: Adobe Workfront offers a comprehensive set of features, including project management, resource management, task management, collaboration tools, and reporting.Customizable workflows: Users can create custom workflows that suit their specific needs, making it easy to automate processes and save time.Integration with other tools: Adobe Workfront integrates with other Adobe tools such as Adobe Creative Cloud and Adobe Experience Cloud, as well as other third-party applications, allowing users to streamline their workflows.Good customer support: Adobe Workfront offers good customer support, with a range of resources available, including a knowledge base, training videos, and email support.

Cons

Expensive: Adobe Workfront is one of the most expensive project management solutions on the market, making it less accessible to smaller businesses.Steep learning curve: The software can take some time to learn, and users may need to invest in training to get the most out of the product.Limited customization options: While users can customize workflows, the overall appearance and layout of the software cannot be customized.Complex pricing structure: The pricing structure can be complex, with additional costs for certain features, making it difficult to calculate the total cost of ownership.

Pros

I have been a Workfront user for a few years now and am a big proponent of this project management tool for several reasons.
1) I find it very intuitive for users to use
2) It is easily customized based on the needs of your users
3) The reporting feature is worth the price of admission itself
4) Their support team is quick to respond and the self-help area is robust so you can find an answer to any question you may come across
5) Workfront offers a comprehensive training tool that covers several types and levels of training for users at all levels including frequent live trainings
6) The Community area is a great place to share ideas and ask for help from other users
7) They are constantly making updates and improvements to the tool
8) The Workfront Proof viewer is a great feature for those who want to markup and share creative within a project.

We looked at several solutions and I'd say that Workfront was by far the best option for our internal creative agency.

Cons

Setting up can be time consuming if you don't already have a process in place. Do your homework and dedicate the time to do it right before launch or else user adoption can be difficult. Plan on user adoption to be your biggest hurdle as people are uncomfortable with change. Make the Workfront trainings mandatory before use.

Pros

There's a lot I love about Workfront. As someone who works on the creative services side of the business, Workfront allows for an orderly intake process using its custom forms (a questionnaire) that allows the project manager to identify the exact asks that are being made. Workfront allows us to easily flip requests into full blown projects, using its task feature to assign each user their own role in the larger project. From a creative perspective, I can use agile project management and set tasks to happen concurrently, or waterfall project management and customize tasks so that one task cannot be started until the previous task is complete.

Overall, Workfront offers a really clear process that creates the accountability throughout my team's creative process.

Cons

The software definitely takes some getting used to. There's a good amount of onboarding that usually takes place to learn the terminology (tasks vs project, dashboards and reports) and from my team's perspective we used our onboarding sessions to customize dashboards for each section of the team. The copywriters have their own dashboard and the designers have theres. So although the complexity is a con, it offers good potential for further customization.

Pros

Workfront is quite versatile for tracking projects and larger workflows. We use it for individual projects, ongoing work efforts, and even tracking ideas for future development. Other areas of our business use it as a request queue as well, which helps us to put in requests with our communication team and even log suggestions for office improvements. A decent (but not mindblowing) reporting suite with text and simple graphic output helps share status updates.

Cons

The reporting suite could allow for a bit more freedom; it feels slightly stilted when trying to use it. I also was not a fan of the option to have the software tell you that you're on track or behind. I prefer to assign the status myself as I'm involved with the project more intimately and have more of the big picture. Fortunately that's easily changeable in the project settings. The real cons are honestly self-induced. The temptation is there to track all the minutiae of every little bit of the project. And you certainly can... but it ends up being counterproductive as you spend more time updating than doing. Keep your items lofty and you'll avoid that trap.

Pros

One perspective that clients frequently value about Adobe Workfront is its complete arrangement of elements for the project the executives. Clients find the stage powerful and flexible, offering functionalities, for example, task following, asset the executives, joint effort instruments, and adjustable work processes. The capacity to smooth out and unify project-related exercises in a solitary stage is much of the time commended as a significant benefit of Adobe Workfront.

Cons

An expected disadvantage of Adobe Workfront is the expectation to learn and adapt related to the stage. Because of its broad list of capabilities and customization choices, it might require some investment for clients to actually completely get a handle on and use every one of the functionalities. Moreover, a few clients have referenced that the evaluating design of Adobe Workfront can be a piece complex, contingent upon the particular necessities and prerequisites of an association.

Pros

The work tracking, communication and reporting capabilities. Reporting is a misnomer because it's more of a screen view that allows you to dive deeper into the report and the objects in the report. The Communication methods of being able to comment on objects and allow people to respond via email and still append the reply as a log in the object has been a big win for us. Even naysayers now love the product in our organization. The reporting is so powerful I instruct users to develop their dream scenario and I can usually deliver what they want.

Cons

From time to time it can get glitchy. They've made great improvements on this over the years and I've had the same issue with other products too (i.e. MS Project used to crash on me once a day). But for the complexity of the product and all the functionality it delivers, it's a very small percentage of time that this occurs.

Pros

Workfront is customizable and can be tailored to meet the different needs of a variety of units throughout the College. Everything can be in one place, making it easier to communicate, and make decisions. The opportunities to make improvements to process are endless.

Cons

There are too many ways to do the same things, making it difficult to train and onboard users. The frequency that things change also makes it hard for existing users to stay on top of functionality. Help and customer support are inconsistent, often pointing you to help articles that you can find on your own. There are many tips and hacks to the system that are almost impossible to find or figure our on your own, and the only time you really learn about them is at conference when you connect with amazing Workfront consultants or attend some great sessions.

Pros

I like this tool since it is ideal to carry out the administration of high level projects, and this is thanks to the fact that it provides the adequate tools and a configuration that is highly customizable, thus doing the management, collaboration and work in team is much simpler and more fluid, has high quality report reports because they are very detailed and easy to understand, also allows members who are in different countries to collaborate with each other just by sending a request to them and assign assignments that make the development of the project much faster, being able to exchange ideas and comments among them, as well as being able to monitor the progress of each user or the project in general and the best thing is that the tool is always updated and It is very easy to use, which is why it is suitable for the management of large projects.

Cons

One of the things that I think I do not like is that he does not have a live chat and it would be very appropriate since the communication would be much more direct and fast, in addition to his costs or plans are somewhat confusing and to know the same You must communicate through calls with your team since they are not on your platform.

Pros

What’s really incredible about Adobe is that it’s more than just a program that used to be for graphic design and computer nerds. Adobe has really pushed into the house Covid 2022 with a incredible program that allows your organization to use so many different features. The project management tool and all the other ones that assist such as time scheduling and tracking and project management assignment and all those other things are so incredible when it comes to trying to keep your organization or business on track. It’s very hard to manage more than a few people all alone when you have a program that allows you to be able to see if peoples time is being utilized correctly or if some tasks don’t need as much time as others it’s a very cool thing to have. I would say take the leap and go forward and implement this into your programming for your company and watch how you’re employees grow and how your business grows as well

Cons

I think some of the harder parts of this program that seem to pop up or it’s a little bit harder to get used to working with us. It’s a lot more complicated than it seems sometimes for certain parts of the program. You have to be knowledgeable about how to use this program and you can’t just figure it out by just playing around in it. You really have to have a dedicated knowledgeable person who can run this program and do it well

Pros

Well-designed
Continual Updates from Workfront instead of waiting to fix problems
Ease of linking projects with cross-predecessors
Managing Workflows
Reporting
DAM
Engaged community with other Project Managers to discuss best ways to utilize Workfront
Integration with other platforms

Cons

I am interested in almost all that Workfront has to offer, but to have everything it can do can be cost-prohibitive. My company has utilized other platforms, that may be less efficient and harder to keep everything consolidated, simply because of the additional cost of utilizing the feature in Workfront.

Pros

I used Adobe Workfront for over a year for idea management, project management, project planning, task management, and workflow management. What I liked most about this software is its ease of use and ability to centralize all project-related information. With Adobe Workfront, I was able to easily track task progress, assign responsibilities to team members, and collaborate with my colleagues on different projects. The resource management and project portfolio management features are also very useful for managing more complex projects.

Cons

One of the downsides I encountered with Adobe Workfront is that some advanced features require additional training or assistance. For example, configuring automated workflows can be complex and requires some experience to set up correctly. Additionally, custom reports often take a bit more time to create than I expected.

Pros

Customization and Small Duration to be built and including good tools for Project Management
In case of owning a lot of tasks on daily basis: Workfront is the best for monitoring and follow up
Including all the required Reports for Top Management
Very Good Support Team
Always upgrading and adding new features and reports

Cons

I couldn’t reach how to automate prioritizing projects and assigning project, I am searching for this feature currently
Company should have a process before using this software else it will not add anything to the work flow
Higher Cost than other simpler software’s companies
Hard to get team members to update data consistently, which impacts project status/reporting

Pros

I like that Workfront is pretty easy to navigate, I also like the new front with integrations coming into play. I like how easy it is to do reporting and leverage reports into dashboards.

Cons

I do not like the lack of ability to customize user instances. I would prefer to hide everything that a user does not need to see or use to make it way more basic. Right now, the system is not structured to do this by user only by group or permission settings. I think it's also annoying to have current-pending projects not be an option to show on the legacy gnatt and it's a pretty easy feature. I'd also like to see more development with roles and skillsets not the basic settings for primary and secondary roles. I'm happy to hear that the help desk will be restructuring requests going to specific topics such as reporting. I have used the help desk before and have found it frustrating that the consultant I am assigned does not have the knowledge to address my concern/question and I get passed along through the pipe until I reach someone who can. I'd like to see development in reporting more.