Current RMS Reviews

Pros

The software is easy to use and full of features. Really well suited to straightforward rentals and a small to medium business. Cloud based makes it excellent from a hardware requirements and access point of view.

Cons

There are areas that need more flexibility especially once you want to move away from the basic to anything more complex. It can be difficult to make it work to your own business rather than as per the original.

Alternatives Considered

HireTrack NX

Reasons for Choosing Current RMS

Original Hiretrack was outdated so needed to upgrade and all options were considered.

Switched From

HireTrack NX

Reasons for Switching to Current RMS

The options, cloud based, up front investment and ongoing price.

Pros

I like this software because I find it easy to use and the customer service is very efficient. If I am unsure on how to do something and I contact Current via their online chat, I usually get a response almost straight away. Previous rental softwares that I have used over the years have not had this option and it caused a lot of frustration.

Cons

We do permanent installations which involves a lot of sale items. The process for booking items out are treated the same as rental i.e. book out, check in, finalise check in. It would be good if the system could identify a sale as not requiring check in.

Pros

Current RMS is great if you need a simple, one-stop solution for a small or medium sized rental company with basic feature requirements. Their support team is very efficient and helpful. Great documentation and easy to integrate with other products, either via built-in integrations or the API.

Cons

They have been very slow to implement new major improvements to the system, especially given the extensive list of feature requests by the community. Mobile application is terrible, and there are long periods where no features are released at all. Current RMS was designed to be as universal as possible, which is both a positive and negative.

Reporting function needs a lot of work, and is currently BASIC.

Pros

Current RMS provides our company with a great asset management tool and the necessary systems to ensure that stock is managed well by our team and delivered properly to our clients.

Cons

It would be great to see a credit card payment link integrated into the invoices produced by Current, much like Xero integrates a payment link using Stripe on the invoices it produces. This would reduce steps in the workflow for our administration team and reduce confusion with our customers. Currently we have to post an invoice in current and then generate another invoice in Xero to create a credit card payment link when our customers want to pay that way.

Another issue that would be great to see resolved is part payments. When a customer pays a deposit and it is credited towards the invoice, it would be ideal if the next invoice that is generated automatically takes what has been paid and applies it to the invoice so that when the outstanding amount invoice is generated, it shows the amount left owing automatically. Currently it seems that it needs to be worked out manually.

Another feature that we are desperate to see is website integration for online bookings. Currently we have a website that accepts equipment orders, then we get the order and have to manually add it to Current RMS. The issue is that customers can't check if the product is actually available before booking, can't book for multiple days and have to wait for us to check and confirm the order after we've manually done it on Current. We would gladly pay more for the service if this feature was integrated, much like what Booqable offers, but with the features that Current provides.

Alternatives Considered

RentalMan and Booqable

Reasons for Choosing Current RMS

We needed more accurate asset management and check in and out processes to ensure stock is returned and managed properly, not being double booked etc.

Switched From

Xero

Reasons for Switching to Current RMS

Referral from industry friends who use Current to manage their event businesses.

Pros

The UI and UX on current-rms is fantastic and very intuitive. It's very easy for us to onboard new hires onto the system and the support materials and tutorials online are good. It has a good level of functionality for our needs and does almost everything we need to operate our business. The cloud based design is also very convenient and the ability to customize documents within the software ourselves is very appreciated. It is also great to see new features and improvements consistently implemented. It's a joy to use everyday!

Cons

My biggest area of frustration with current-rms are with the inventory checking module and functionality, while it does work it's very bare bones and when we do our annual inventory check it's constantly causing us headaches and we often have to use other tools simultaneously (spreadsheets, documents etc.) to properly keep track of where we are in the inventory check process. The way the inventory module is laid out makes it very difficult to look up the status of a specific item during an inventory check. My other frustration is the lack of custom reports, you can create custom fields and lists of values, however reporting on those is not possible, we had to hire an outside developer to implement a tool via the API in order to achieve the full functionality we needed for our business. The software would be pretty much perfect in my mind if it had a robust inventory checking module and the ability to do custom reporting.

Alternatives Considered

RentWorks, Rentman and EZRentOut

Reasons for Choosing Current RMS

Studio Suite's rental module was a frankenstein mess and when I started at the company one of my first priorities was to switch us to a more robust system that met all our needs and would allow us to grow in the future. Current-rms met those needs.

Reasons for Switching to Current RMS

I really appreciated the great UI/UX design on current-rms and by using the free trial I was able to quickly determine it would meet almost all our needs. The integrations with quickbooks and the open API were also selling features for us.

Pros

I like Current-RMS for rental, but what they do good is to make use of strong integration partners and not try to invent everything themselves.

Cons

There has been a long period of no development and new features. It seems to be picking up now. Some obvious functions are still not in there. They are on the 'under consideration' list but would love to see them released.

Alternatives Considered

Rentman and inspHire

Reasons for Choosing Current RMS

We moved from our own server based software to cloud based.

Reasons for Switching to Current RMS

Current covered the most important features needed and the import and export functions are very open.

Pros

Ease of use. Licencing is fair in relation to other products.

Cons

Opportunities to invoice needs some work for the hospitality industry as client makes changes very often.
New document process is very long winded. Can take up to 6-8weeks to have new documents developed hence we tend to stay away.

Pros

EVERYTHING, including the staff. keep saying, i wish i met CRMS sooner!!

Cons

cant think of anything at the moment. fear of cost cutting, effecting the product in the process.

Pros

30 day trial - Full ability to try the software before making a commitment to it
The price includes YouTube videos and live zoom sessions
The support team gave me import templates to easily upload my equipment
Not locked into any contracts
Can access the system on mobile whilst out on the road
Ability to speak to the support team instantly on the phone

Cons

There's been a couple of times I haven't had the response I wanted from support, but when I escalate this, the senior members of the team are very knowledgeable and happy to help.

Alternatives Considered

HireHop

Reasons for Switching to Current RMS

There was more self-serve content available for us to implement the software ourselves

Pros

I get to chat with everyone who is available on any daily questions.

Cons

Nothing. It helps get my job done. All of the Current Techs are always available via chat right on the software to help me.

Pros

Easy to set up from scratch and easy to adapt as you go
Ability to easily customise and set up your own fields in any area of the system
Easy to use & quick to learn
Pictorial layout makes sense & looks great
CRM & Project integration (Invoicing too but we don't use that feature...yet)
Speedy response from technical support
Crewing and logistics workflow
Ability to access anywhere, anytime from any device
Responsive to new ideas and no user hassle to download/update as it is all done for you
Linking calendars to mobile devices/other computers/Outlook
Ability to download custom views as a csv file
Ability to hand on heart recommend it to other people/companies
Overall a great product in fairly early stages of life and is improved upon regularly. The support I had during set up was fantastic and some major improvements to the calendar was taken into account and implemented making it much more user friendly (in my opinion). Support is much more responsive than our previous software company and generally its a positive outcome too! The only reason it doesn't get 5 stars across the board is that there always ways to improve and for the few cons as below.

Cons

A few well thought out ideas and well supported items on the wishlist that have been on for a long time with no sign of implementation - e.g. moving oustanding items to an existing Opportunity - email templates - choosing optional accessories - Do a deal button
Better Outlook integration would be nice
No option to choose who can see custom views - only ability to do this at User Role level, not individual User level
No way of customising the main Dashboard
No real stock check routine

Pros

The ability to edit and adjust views in different tabs.

Cons

The process of requesting to add additional features and the wait time.

Pros

That it tries to bring all elements of rental management in to one platform

Cons

That it tries to appeal to too many markets. It is never set up how you want it. There are constant workarounds which need to be in place. Development of ideas is slow and cumbersome.

Pros

It creates a single platform to view all rentals, management equipment and interface with the clients. Integration with other apps, such as Quickbooks, is crucial.

Cons

It is expensive to have our entire crew as users to use the scheduling function. Setting up of the dates in each opportunity is cumbersome.Most events are on the same day. Having to change the delivery date, charging start date, charging end date, and the pick up date every time is tedious.

Pros

Current RMS Keeps track of our up coming bookings and quoting and equipment booked out.

Cons

Have the occasional trouble getting quotes through heavily firewalled company's I.e. Hospitals etc.

Pros

Flexibility, constant updating and improvements.

Cons

Lacking a couple of core feature sets (overall job pricing, test and tag) that most other platforms support.

Pros

Easy to use, everything links together, intuitive, adaptable

Cons

Cost and time to have custom templates produced.

Pros

The value is incredible. You get a lot of flexibility and they are constantly updating and listening to feedback from their customers.

Cons

Like any new software it takes a little getting use to. It's kind of like learning a new language and you just have to figure out the right way to set something up or do something, but they offer great support articles and have a good community forum, plus their customer service is very speedy with any questions.

Pros

Ability to customise is great and the customer service is quick and easy all the time. Constant updates are helpful in our business and make day-to-day operations easier.

Cons

A few things cant be integrated with xero but otherwise a great softare.

Pros

user friendly, takes a while to get the system running smoothly but when its running correctly its a dream

Pros

As a relatively new user, I have found current easy to understand with plenty of help and information available on my journey to fully understand the system.

Cons

No dislikes found yet. Seems like a solid product and is popular among more experienced users in the company