User Reviews Overview

About Prisync

Prisync is a price optimization and merchandise management tool for e-commerce businesses. The solution helps track competitor prices and stock levels. In addition, it allows users to report this data through various channels. P...

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Feature ratings

Value for Money
4.7
Features
4.5
Ease of Use
4.7
Customer Support
4.9

Browse Prisync Reviews

126 of 126 reviews
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Mark
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/10/2018

An essential tool for eCommerce

PriSync has enabled us to increase profitability by increasing pricing on underperforming products. Conversely it has enabled us to reduce some pricing to sell some products that had never before sold.

Pros

Great Product. Ease of use. Excellent value for money!

Cons

There is really nothing that we don't like about PriSync.

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/12/2017

Very easy to use. Being able to have data every day took us to have better business decisions...

easy to use and being able to have data every day took us to have better business decisions.

Pros

Very easy to use and easy to compare competitor pricing. Being able to have data every day took us to have better business decisions.

Cons

There is no alerts information in prisync tools for broken URL. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases.

Effie
  • Industry: Computer Hardware
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

3
Reviewed on 13/12/2021

Easy to use but time-consuming to set up

It's an useful tool if we only want to monitor certain websites.

Pros

Easy to use, regular reports available, availability monitoring, competitors' sku can be included in the comparison

Cons

Set-up is quite time-consuming. Price comparison is limited to the websites which we set up, whereas we can see more websites from local comparison websites. Need to spend lots of time to maintain and update the URL if competitors' relative products are updated.

Top Prisync Alternatives

Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/3/2018

we can able to trace more than 1,5Kproducts daily basis which is impossible to make manually

Pros

Excellent customer service , easy to setup&use , we can able to trace more than 1,500 products daily basis , it gives ability to compare againts to competitors, and more important than this gives us to increase our profibility between 5-9 % more

Cons

We are selling fresh foods and package size sometimes different in competitors , there is no tool to adjusts units to make accurate trace

Denise
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 16/5/2019

A pricing tool that works

I am very happy with my experience. The customer service is quick and kind. The tool works and makes the pricing part of my job a lot easier. The freedom with which you can add as many links as you like to your products. It is also a system that works visually so you can see at a glance when you are cheaper or more expensive.

Pros

That I can add any links I want to every product. It updates the prices quite frequently. The system tells you when other competitors change their prices. The export is pretty clear and easy to use.

Cons

There are some features I would like to see in the future. Those are more nice to have than anything though.

Verified Reviewer
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 19/1/2018

Easy, convenience and easy to use for price comparison.

Pros

Prisync API is very usefule, we can extact the data and do automation in-house. The dashboard and report are very helpful and insightful.

Cons

The pricing plans are a bit costly, and it is not working on some of the website. Also sometime the price update part is just gets slow.

Aviva
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/4/2019

We have used Prisync for 2 years and I can say that this tool is very useful to track our...

Pros

It’s possible to reach price history
You can get daily reports for links you are looking for
Excellent customer service
Easy to setup and use
Track pricing and stock

Cons

We have not found any for the moment, and we already use it for mor more than 2 years.

Verified Reviewer
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 3/9/2018

Great value for money

We wanted to keep a good overview of market prices in our segment. With Prisync we do exactly that. Their support team is incredible. Very happy customer.

Pros

We have been using Prisync for several months now and it's has been doing exactly what we hoped for. It's very easy to use.

Cons

to change items in bulk is not easy. We require the assistance of the helpdesk which was fine.

Verified Reviewer
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/10/2021

Excellent Software For Price Comparison

very happy

Pros

Easy of use
Support
Accuracy
Smart Price

Cons

Its shows raw data , they can show more infographics

Stéphane
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/4/2019

Great software

Pros

Easy to configured.
Good report everyday to helps us stay on top

Cons

The import feature should be easier to setup.

Neil
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/3/2020

Great Product and excellent support team

Great company to work with and an excellent site/product/service.

Pros

The support is amazing and allows you to move forward at a faster pace. The software allows you to see what is going on at a drop of a hat and offers some great export tools.

Cons

no downsides that i am aware of and if i have issues then i tell the team and they sort them out.

Zelia
  • Industry: Retail
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/6/2017

Easy to learn, share and use.

Better overview of the products and pricing in the company as well as our competitors. Analyzing of data and better use of information for reports.

Pros

Its is available on excel thru export of the data and back up all information you have inputted. Work great for analyzing data and giving reports.

Cons

When it come to receiving the email's daily wish there was a weekly option and to compress all the categories of one person in to one mail.

Thomas
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/6/2021

Prisync - nothing better!

Amazing!

Pros

The setup and ease of use. Support is incredible!

Cons

There is nothing I don't like. I enjoy every part of Prisync.

Carlos
  • Industry: Photography
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/7/2017

A great tool for everyone that sells online

Many time saved checking prizes online

Pros

It's really easy to use and you have all the info available with two clics. If you need anything, you have a great customer service that will help you in minutes!

Cons

No problems at this moment. Everithing that happened to me has been cheked and repaired the same day

Roger
  • Industry: Music
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/6/2017

Excellent software for keeping an eye on competitors pricing.

Pros

Ease of use, and excellent customer service, nothing seems to be a problem for them, always quick responses.

Cons

Can take a little time to update URL's when competitors change their URL's, but nothing that cant be fixed in a short amount of time

Stuart
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/5/2019

Excellent software

very good

Pros

very easy to use, accurate and daily summary email of changes is great

Cons

occasionally the system will not be able to correctly pick up a competitors price

Paul
  • Industry: Industrial Automation
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/8/2017

Fantastic product that grows with our business

Great price tracking, easy to use, scales well.

Pros

Extremely easy to use,
Helpful daily updates deliver the information we need at a glance
Filters make it simple to get down into the granular detail by category/brand/competitor
Fantastic service, particularly when running large imports and updates
Easy to upgrade the plan when you need more tracking

mhaz
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/9/2018

Playing a big part to our business

Pros

Good in tracking competitor's price movement. App easy to use, friendly customer service.

Cons

Manual search and adding competitor's URL.

Robin
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/9/2017

Simple solution with great customer service.

Price comparison, stock level information

Pros

The software/service itself is very easy to use and we have had several people working with it without any training at all. Our favorite thing about the service has been the level of customer service we have recieved from from Prisync when there have been questions or issues. Phenomenal!

Cons

Somewhat limited in functions sometimes, but new functions being added all the time and they have a really competitive price.

Kurt
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/8/2017

User friendly product, perfectly designed.

Pros

- I love how efficient the product is, more importantly how much it makes our lives much easier.
- How easy it is to add new competitors

Cons

- That it takes a while before updating the links added.
- I would appreciate the option to refresh

Oana
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/3/2018

Prisync is a very easy to use price monitoring tool that does the job it promises to do.

Pros

- the fact that is very easy to use, very good user experience
- the possibility of batch uploading products
- the customer service is impressive, everyone is very helpful

Cons

- even if you can monitor the prices in every currency, in the end, they all get converted to the one currency set of the account. As pan-european business, with products sold in different currencies, it would be helpful to see them in the country currency and not in the base currency of the account.
- the fact that price history is shown just for the previous 30 days

Mariana
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 13/5/2020

Great App!

Pros

We've had a very good experience with Prisync:
- Setup was very easy.
- Customer service is always friendly and quick to respond.
- It works well, its functionalities have exceded our expectations.

Cons

So far everything's good. Whenever we had any setup issues customer service was always there for us.

Alternatives Considered

Competera

Reasons for Switching to Prisync

Great value for money!
Anthony
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 31/3/2022

Prisync Reviews

Pros

It is great to have such a readily available business solution for retails companies like us to get informed of the trending pricing for various products and make adequate price adjustment in a timely response.

Cons

It would be great if Prisync could upgrade the solution to automatically update the product list with respective website URL wherever new items/products are uploaded on the running ecommerce website.

Michael
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 29/6/2017

Works good - good functionality and daily emails with price changes is nice.

Pros

I use the daily emails with prices changes the most. Makes it easy to see competitors price changes and act when prices drop or other companies have campaigns/products on sale.

Cons

Only con i have is that the page is a tad slow - in our region at least. Page loads slow which should be fixed. but it's doable

alexander
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/3/2018

great product, we only use it as a comparison tool but looking at the repricing option

Pros

easy to add and compare with links instead on google shopping EAN code.

Cons

we have more domains with the same product but in different languages. we want to compare with different countries that makes it time consuming . but if it is done it is great.

126 reviews