MAPCON Reviews

Great Software

The Mapcon software has changed our business and decreased our overall emergency breakdown calls.

Hard to learn, great to use

This is a review of an older version of Mapcon (5.2).

I am new to the facilities management world and part of my introduction was learning Mapcon. As I said, we have an older version which is not as user friendly as the current one. However, the people at Mapcon have been fantastic at helping me understand; Steve in particular has given me hours and hours of training, both over the phone and through a hands-on class at their office in Johnston, IA. He has a way of explaining that flicks a switch in my brain and makes everything clear.

After working on and with Mapcon for a year, I am a believer. While my company is still just using a small percentage of the capabilities, I can see huge possibilities for the future. As we continue to add data and expand our usage, Mapcon will become more and more valuable in cost reduction, changing from reactive maintenance to proactive, and updating our technology.

I have read reviews on CMMS systems and one constant pain point is data entry. My version of Mapcon is clunky when it comes to adding inventory; one window to create the record, another to create the image, another to seed the inventory. While entering inventory was tedious, we used that time to also reorganize and purge our parts room. Now we're proud of our clean, well-organized, easy to use parts room and corresponding Mapcon data. The techs can find what they are looking for much easier as all parts are in the computer with locations, quantities and manufacturers stock numbers. Once we add min/max numbers we will start to utilize the reporting on low inventory and not have to depend on the human factor. So while data entry was time consuming, the result is definitely worth the effort.

We've also started on updating and filling in data on our equipment. By creating levels of locations we can start tracking breakdowns better and see trends before they become catastrophes. We're adding exploded views to the equipment so when a tech needs a part, he can pull up the image and find the part number, then pull up that part number and find it quickly in stock. Every step we take builds to the next, making Mapcon more and more robust and essential.

My future will consist of creating and using failure codes, cycle counts and adding bar coding capabilities. Mapcon allows me to see how this all works together to benefit my team, company and the bottom line.

MAPCON REVIEW

I was using a different program in the past and we switched to Mapcon, thinking it would be more powerful. All in all, I have to say it's "6 of one and half a dozen of the other". Although some features are nice to have, the overall user friendliness of the program and the logic of how it should work are still lacking. I think there could be many more improvements done to this system.

STRIVING FOR EXCELLENCE

United Wisconsin Grain Producers LLC (UWGP) started using MAPCON in 2005 when production of our facility began. Since this time, MAPCON has become an important key to our day-to-day successes by providing and modifying a maintenance program that meets our ever changing needs.

Using MAPCON has allowed UWGP to maximize maintenance records and store pertinent information that can be retrieved quickly. We are able to identify and stock critical parts while keeping an accurate inventory. UWGP also has a valued benefit of scheduling preventative maintenance; which reduces both downtime and maintenance costs. UWGP knows that support for MAPCON is only a call away.

By utilizing all the tools available in MAPCON, UWGP has become #1 in plant up-time and #1 in low maintenance costs according to the 2013 Christianson & Associates Benchmarking Reports. UWGP employees are very proud of these accomplishments. This only proves that MAPCON is the heartbeat of the maintenance department.

UWGP is always looking to achieve maximum efficiency along with increasing performance. MAPCON is growing right with us.

WE ARE STRIVING FOR EXCELLENCE

Not for all manufacturing companies

We try to use it as the maintenance management module, for this it is useful in the handling of work orders and documentation, but we could not link it with SAP in any way so we don´t use it 100%

Good Value

We have developed a working database consisting of our equipment and the tracking of maintenance functions in relation to it.

Why MAPCON

Manage Maintenance aspects from all side, financial, cost, warehouse, labor .. etc

Huge Benefits For Our Maintenance Team And Fantastic Support

Mapcon is very useful for our maintenance team and allows for tickets,inventory,problem management and issue tracking. it is easy and support is fantastic to work with

Mapcon Review

The software has been very user friendly and has functioned well for our growing company. The reports are easy to use and provide information that is necessary to find problems in our equipment.

Slightly complex, but overall excellent peice of software.

Review of MAPCON customer experience

I am the MAPCON admin at my company, and I have had a mixed bag of experiences with MAPCON. I find the software interface to be difficult to navigate, antiquated, overly complicated, and non-intuitive. On the other hand, it has been very reliable, and to my knowledge, the database has never gone down. The fact that it is so complicated means that It also has a great number of options, if we decided we needed them. Customer service has also been a mixed bag. I have not yet found a problem that could not be solved by customer service, and the person I work with has always been courteous and pleasant to work with. On the other hand, followup is severely lacking, and I have to be the instigator to get any work completed or problem solved. For example, I was told that a new update for MAPCON was coming out back in April or May, and that I would be contacted about getting that update in place. I never heard back about, and now it is October.

LITE Version not great

Get what you pay for. Lite version, no technical help without paying extra. Can't set default view order in any lists and there are way too many mouse clicks I the work flow. For those that are using it for the first time, it may be perfect, but those that are familiar with asset management software and work order related software will immediately see how the work flow is clunky. It does give me a way to catalogue work orders and assign them on a very basic level, so for that I guess it is what it is.

Purchasing made easy

I always use Mapcon to create purchase orders. It is easy to use and helps me keep track of costs. I also use it to keep track of inventories. The system allows me to set replenishment points and it has a feature that would automatically issue a purchase requisition when the stock hits the reorder level.

Easy set up and use with world class support

I would recommend this product if you have to manage facilities or repair orders

Solid software

Good overall experience. Wish I could export data on my own easier (custiomization).

Mapcon Review

Started using MAPCON 10 years ago . I like this software for the applications we use it for and its interfacing.

MAPCON review

Overall MAPCON program works good. Purchasing and work orders works good. Farley new and learning how to navigate implementing inventory parts.

Just what we needed.

Mapcon has enabled us to not only track schedule and remind us for PM's, but allows us to gain valuable metrics, concerning parts inventory, labor planning, and downtime.

It is very easy to use and set up.

We researched many system and "test drove" several and Mapcon won out as the clear choice.

MRO inventory control

I have had a great experience with mapcon

Mapcon 8 months in.

Mapcon is not as user friendly as expected. The reports are not customizable without paying an extra programming and maintenance fee, they do not report as selected by there menu. This software takes a lot of resources to manage.

My thoughts

overall this program works, it just takes time learning it as does any other program. costumer support is top notch.

MAPCON MAINTENANCE

FOUND IT IS EASY TO USE ONCE YOU FIGURE IT OUT.
I HAVE BEEN USING MAPCON A COUPLE YEARS NOW AND STILL LEARN NEW THINGS TO DO OR EASIER WAYS TO DO THEM.

Great Product

We needed a way to track Work Orders and Preventitive Maintenance scheduling, Mapcon provided this and more.

Lafayette General Health

Mapcon is working for us.

Mapcon has put us on the path to lower our downtime, raise our PM system quality, and not have to look at an empty shelf when parts are needed. And the software support staff is quick to respond to needs.