Time Tracker Reviews

Pros

Time Tracker provided the mechanism of tracking and monitoring employee hours of work and served its purpose immensely for daily wage distribution. The tracker could be scheduled to send notifications to have the entries on a specific day/time for a week or once every 2 weeks. The tool is user friendly in all aspects.

Cons

Nothing in particular that was of disadvantage that could be highlighted as con.

Pros

With Time Tracker, I am able to effectively plan and manage my time, allowing me to stay organized and on top of tasks. I love being able to track how much time I spend on projects and the ability to set goals and reminders.

Cons

Unfortunately, Time Tracker's interface can be a bit confusing and overwhelming. It also lacks some key features that other time tracking apps have, such as team collaboration capabilities.

Pros

Ease of deployment and location tracking, support answers are not helpful or take a long time

Cons

A lot of glitches in software with location tracking

Pros

Time Tracker is setup to be very convenient for Quickbooks users. It tracks employee time on a weekly basis for us, and has the Customers, Projects, and client class categories already loaded so the employees can put their time to each client. Then it integrates back, so that once a month or so, I as the administrator can update my Quickbooks through the web connection to get all employee time loaded back into Quickbooks. Very Very convenient, and has been rock solid over many years and even Quickbooks updates/new versions.

Cons

A little tricky to setup initially, needed help from the support group. 2 things - one, it was initially connected by a different means (more manual), but then shifted to the Quickbooks Web Connect means, and that has been good. The user for the Admin also had to be different (at least initially) that users entering time, and that created some angst. So when I set it up, my login was NOT my company email. Then its a little hard to reset that - and I don't really want to at this point. So it remains a little odd that it is using my personal email as the account owner/admin :)

Pros

Time Tracker is a great tool for helping manage your time. It has a user-friendly interface and intuitive navigation, making it easy to view daily tasks and add new ones. The ability to customize the reports and reminders make it ideal for planning ahead and staying on track with projects. The app also offers helpful charts that visually display how you are using your time each day so you can recognize areas where changes need to be made in order to maximize efficiency. Overall, Time Tracker is an excellent option for anyone looking for a way to better organize their schedule!

Cons

No issue found. I find Time Tracker very helpful in keeping my productivity on track and helping me reach my goals faster.

Pros

Time Tracker had many features that I found useful and enjoyable. I especially liked the ability to set up custom reminders and alerts. This allowed me to keep track of my tasks and deadlines and stay on top of my work. Additionally, the built-in reporting feature was a great way to monitor my progress and ensure I was staying on track. Lastly, I enjoyed the ability to share my progress with my supervisor or colleagues which made it easy to stay in sync and collaborate on projects.

Cons

Nothing dislike specifically, but I found the user experience could be improved. The navigation was a bit clunky and I found myself having to go back and forth between menus and screens to complete tasks. The interface also wasn't very intuitive and I had to spend a lot of time figuring out how to do different things.

Pros

The ability to track employees hours and to use both remote and kiosk for employees depending on the kind of work they do.

Cons

The inability to classify employees based on type of work they do. We have office staff and Production Employees that are both on different payroll dates, and I cannot tell the system to track certain individuals compared to others. I do not care to create another account for this type of problem. Also the app for Kiosk has had issues in the past for us.

Pros

Time Tracker boasts a simple, uncluttered design that makes it easy to use. Tracking time spent on various projects and tasks is a breeze. The generated reports offer a wealth of information to help improve time management.

Cons

The lack of customization options may not accommodate all tracking needs. The mobile application could use some enhancement in terms of functionality.

Pros

The one thing I like the most about this tool is its ease of use and simple user interface. Also, the tool is quite advanced when it comes to generate detailed reports- which helped me better understand the work patterns and improve my time management skills.

Cons

The tool is too simplistic for advanced needs and may experience occasional glitches or errors. The developer team must look into it.

Pros

Using Time Tracker has been a game-changer for my time management skills. The app's user-friendly interface allows me to easily track my tasks and time spent on each project. I appreciate the ability to add notes and details to each entry, which helps me remember the specifics of each task and increases my productivity and accuracy. Additionally, the reporting feature helps me stay on top of my progress and identify areas for improvement.

Cons

One downside I've experienced with Time Tracker is the occasional glitch or error when syncing across my devices. This can be frustrating when I need to access my data quickly, but fortunately, these issues have been infrequent and easily resolved.

Pros

- Easy to use, takes no time to get started.
- Does not require training.
- You can track time for different projects and clients.
- Dashboards are clear and useful.
- Helps to know how much time is spent on each project and client.
- Clients can easily see how time was spent and what are you charging for.
- Automatically saves time entries.
- Helps to see which tasks take longer, evaluate productivity and performance.
- Can be used in multiple devices.
- Allows to easily correct errors.
- You can download the app or use the web app.

Cons

- Did not love the UI. The design could be improved.
- Several features I did not understand nor use.
- It is not complicated to learn how to use, but some things could still be simplified.

Pros

It has helped us to keep track of our employees and where they spend their time, keeping records of job-sites w/uploads like photos, billing for services and notes on properties.

Cons

It can offer more, like client support, but they are very good because they listen and get things done, like a Spanish version!

Pros

TimeTracker was one of the few products on the market that actually fit our needs as a software consulting firm. Most importantly, it allowed tracking time entries against a two-tiered hierarchy of clients and projects and allowed free-text descriptions of time entries. We had been using spreadsheets previously and this was a substantial upgrade for us.

Other nice features:
* Ability to mark entries as billable and not billable
* Ability for at least some users to be able to view and edit other users timesheets
* Ability to mark projects as done, thus preventing people from billing more to them

Cons

Ultimately, we decided to move away from TimeTracker after using it for a year because of three big faults:

1. Incomplete API coverage. The TimeTracker API only exposed some of the data available in the system, and didn't allow for all types of modification. For example, you cannot retrieve a client's billing details via API nor can you edit a time entry. This is severely limiting in the addons that can be built to work with the product.

2. Inability to track/lock billed time entries. While this functionality is technically available as part of the invoicing features, the only way to use it is by generating an invoice. TimeTracker's invoice functionality did not meet our needs and the inability to track which time entries were and were not billed was a massive administrative headache for us.

3. Slow and occasionally buggy interface. A number of pages on the website load slowly. It can take a lot of clicks to do time entry or edit time entries. And there are obnoxious bugs in primary workflows. For example, when changing the project of a time entry, the activity filed gets cleared as well and a popup box must be cleared before you can proceed. As another example, when removing time entries from particular days, deleting the number of hours is not sufficient to clear the time entry.

Pros

It links very easily to Quick Books. Their customer support has improved over the last year. They provide mobile access and links to Outlook.

Cons

Initially their customer support was terrible, but they have improved over the last several months.
You can't set the order in which the service items appear. The largest issue, and reason we are seeking other time sheet services: employees enter their time on the honor system and in a lump sum. Ebillity provides the option of the employee 'clocking in and out' but it's cumbersome: you can't switch service items or projects easily - you have to log out of the current one and then log back in. Ebillity doesn't allow for a time sheet approval process. And you can't specify limits of access to certain employee time sheets, (that would provide a supervisor access to the time sheets of their subordinates). Trying to print a particular time sheet is difficult and the layout is undesirable: large font that turns a single time sheet into several pages.

Pros

We use Timetracker in our business to record employee work time. I like that we can create different jobs and allocations within the software to specify where employees record time and to what project or job. I also like the rich reporting features and the ability to access employee "time cards" from anywhere that has an internet connection.

Cons

The one thing I like the LEAST about this software is the web interface's tendency to become mixed up and VERY difficult to use after resizing on the screen. There are sizing "handles" top bottom and left right of the actual time entry form. This form can be dynamically stretched and adjusted to fit the screen of the monitor an end user is using. Unfortunately, on smaller monitors, the form itself gets mixed up and entry blanks shift all over the screen when adjusting form size. Fortunately, this issue can be fixed by a simple "reset" of the form back to standard. It's more of an inconvenience than issue.

Pros

This software, while not as fast as working in QB, we have a lot of information at our disposal when not working from the office (where we use QB desktop). This has really been key in being able to have one person enter time, run reports, etc. when someone else is using the company file or if we are working remotely. The customer support team is FANTASTIC. We have an issue when we first set up our account and they were amazingly helpful. Informative, but not requiring us to do all the work to fix the problem. It took probably a couple of days, but really was a smooth experience. They are also responsive when we have quick, short questions. They make the overall experience nearly painless when dealing with technical issues.

Cons

The software is slightly slower than QB, which makes sense. One of the bigger frustrations is the inability to change items after they have been approved. We can change them in QB, but they'll never update in ebility. We have to do this a fair amount due to how we handle some of our prospective clients before they become a job. It makes the reporting feature less accurate. Other than that, there are a few features in QB that are not offered here, but that is not a major deal. Showing what items have been billed vs. not billed. The report window/feature could also be streamlined a bit more. It's a little clunky, but overall not bad. This is all of course based on our use.

Pros

It's easy to use; I just start the timer when I arrive at work, figure out what I'm working on, and go to work. When I switch tasks, I either start a new timer or make a note at where the timer is at. Then at the end of the day, I take a moment to review what I worked on and how much time was spent on each job. And at the end of each week or pay period, it's super easy to just submit the time to our controller and she pulls it into her payroll interface. Also, I really like the feature of copying tasks and times from the previous week into the current week. It saves some time in listing the multiple jobs that I work on from week to week.

Cons

Occasionally, the software will "time-out" and I'll lose what tasks/time I had entered for the day up to that point in time. It's not a big deal to re-enter my time if I've only been working on 1 or 2 jobs. If I've been jumping around to multiple jobs, I just have to guestimate how much time I spent on each job and fill it in. This isn't the most accurate way to do it, but it only happens occasionally.
Also, I wonder if there's a phone app that could be used in conjunction with the computer desktop application. If I'm on a site visit or traveling for business and not at my desk in the office, it'd be nice to be able to track my time on my phone app.

Pros

Now, in 2018 from 2011 when we started using Ebillity there have been many changes for the good. It is much easier to use and faster. You are able to approve 1 day or 1 week at a time for your employees. Able to check off if the time is billable or non-billable. You have the choice of auto-save or not. Time is color coordinated Pending-Submitted-Approved, so you know the status at any given time. You can print out the time sheets by the week at any time. Print out reports by job or employee. Support team in the states have been very helpful, the outsourcing to another country was horrible----but have not had to use either for years now.

Cons

The printed out time sheet needs to be easier to read. There needs to be a space between each job so that it is not all run together.

Pros

I like the simplicity of it. Everything is organized neatly in rows. It is a very straightforward layout and it's easy to learn. I am able to quickly train new hires in the use of the system and there are rarely any follow-up questions on how to use the software. That makes my life easier as a manager. I also love the report generation feature. We do a lot of field reports, and those are sent to the client separately from the billing process. I love being able to export a comprehensive report of what has been billed and comparing it against the reports that have been distributed. That makes staying organized a lot easier for me.

Cons

I took an overseas trip and only had access to the software through the app on my phone. I found it very tedious to make entries through the app. I have employees who work in the field and who could theoretically save themselves office time if they entered their billable time directly from the jobsite. However, they have struggled through the process of using the app while on the go also, and have resorted to recording their time in their field books and then doing a bulk download from a desktop setup. That process is working, but it is not idea.

Pros

This software allows us to easily track time both in the office, and via the mobile app, in the field, allowing for a more refined/granular tracking of employee tasks. It's flexible and allows not just for entry of time, but also the setting of timers to track time while working. The tech support is excellent, waits are usually short, and resolutions are most often reached in the first call.

Cons

For us, at least, there's a relatively frequent need to re-link TimeTracker to our QUickBooks software. It's not difficult, but with the support of TT support we did figure it out and it's now part of the routine , but was frustrating in the extreme until that. We also ended up with a couple of "ghost" projects in TT only that were confusing to staff, but again TT support, once we identified the problem, was prompt in assisting.

Pros

My favorite thing about this app is that it allows you to track your time on a daily as well as a weekly basis. I use the weekly view to see what I need to get done in the next weeks, but I also use the daily view for activities that I only need to do for the day.

Cons

It's been a great experience for us. It's simple to use, and the costs are quite inexpensive. Pulling reports and allowing more than one individual to be an administrator has been quite beneficial.

Pros

Integration with Quickbooks is the main reason I use the software. The mobile app for my employees to track time.

Cons

I have used previous early versions of this software for years and came back to it when I needed it. But, for what I need there are a lot of unused features that are challenging to opt out of but regardless I pay for. There should be less expensive version without the extra features that I don't need in my current application, reimbursing, invoicing, customer selection, etc. (These are needed when tracking lawyer time, but not in my manufacturing setup). Setup would be easier to navigate and perhaps the app would be less robust and glitchy. I frequently deal with employees having issues with the app. Freezing up, needing re-install or amending incorrect entries because of the glitches. This costs me my time and their time. This is the reason that I am looking for an alternate solution, and when it presents itself I will likely switch.

Pros

Easy to search for jobs/clients in the software.

Cons

I have to populate the same information over and over for each job or client I work on, and there is no way to copy previous lines and change only the client. It also doesn't like to be filled out in the incorrect sequence. If you don't select the client first, it give you all sorts of warnings. There should only be a warning if you try to exit the software without filling out a field. The order in which you fill out a row should not matter. Also, if you double click in a box with hours, for example to change it, it opens this whole dialog box. Normally when you double click in a field, it simply highlight s all the text. This is not the case in this software. It opens up a whole new hours box that seems confusing to fill out.

Pros

The online platform works just fine. The spreadsheet style view makes it easy to repeat tasks across a payweek and not need to enter job coding repeatedly.

Cons

The mobile platform needs significant improvement. Having to enter every piece of information for every item each day is a royal pain. We often have tasks that repeat throughout the week and many input errors come up when job coding has to be reselected.

Pros

The layout of the weekly timesheets section is well laid out, easy to understand and use. Alterations to the timesheet choices can be done by the administrator at our company in a fairly quick manner, with little turn around time.

Cons

Every so often it is buggy and doesn't display correctly. There are also times when ebility is down completely and I can't enter my timesheet entries when I need to. But it is usually up again in less than a day.