User Reviews Overview
About Time Tracker
Time Tracker is an employee time and attendance tracking solution designed to simplify employee tracking and reduce administration using automation functionality. With Time Tracker, businesses are able to examine and track...
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- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Expenses and Invoices are better tracked by Time Tracker.
All of our invoices, receivable payments and our expenses can easily manage without ant effort. It also allow me to create and make the best templates of expenses and recurrent invoices with also manage them properly. I can better track the time of billing and expenses and then receive the payments online. The invoices options and billing designs are so flexible by Time Tracker.
Pros
With the help of Time Tracker software, it is so easy for us to better manage all of our invoices by tracking the time billing and to create the customize invoices to get the payment transaction online in faster manner. It is a fully accounting and invoices software because it automatically manage our bank accounts and bank balance sheets assets. We are also able to send all of our invoices with payments to our customers. By Time Tracker, the scheduling of our payments with invoices and expenses are so great because we have a lot of controls about the information of our invoices. So, it is very easy to set up our operations, sales and inventory payments by this efficient software. The dashboards features really told me about my accounts conditions with excellent invoices and billing. If you receive your payment and send within a second, then you must need Time Tracker software.
Cons
The main drawback of Time Tracker software is that it does not have the ability to remind about the pending payments, sending invoices and receiving payments. It also does not provide the records of all the previous payments, contacts and store invoices but it has the ability to store the customer information for upcoming invoices, payments and accounts schedules.

- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
A top tool to improve productivity
TimeTracker is used for logging in, planning projects, managing tasks, planning weekly and monthly calendars, tracking time and expenses, and more. The best part of using a time tracker is that it forces developers to stay on task by setting strict time limits. The developer's track record can be verified by the client. Both the client and the programmer can see through it without any difficulty
Pros
Time Tracker is how I keep track of my schedule, tasks, and projects. Payroll and expenses can be calculated from the gleaned information. In addition, TimeTracker's customer service can fix any problems you're having.
Cons
It works fine, although there are instances when there are bugs that force you to re-enter data. From what I've heard, the software's administrative interface can be perplexing, but I can't speak from personal experience.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great time clock!
Pros
I loved using this Time Tracker for time management and daily clock ins. It was easy to change something if there was an employee error. No complaints!
Cons
There was nothing I disliked about Time Tracker
Top Time Tracker Alternatives
- Used Daily for 2+ years
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Review Source
Simple, easy to use.
A remote entry time sheet from each employee that syncs easily with Quick Books. It's simple and easy to use.
Pros
It links very easily to Quick Books. Their customer support has improved over the last year. They provide mobile access and links to Outlook.
Cons
Initially their customer support was terrible, but they have improved over the last several months.
You can't set the order in which the service items appear. The largest issue, and reason we are seeking other time sheet services: employees enter their time on the honor system and in a lump sum. Ebillity provides the option of the employee 'clocking in and out' but it's cumbersome: you can't switch service items or projects easily - you have to log out of the current one and then log back in. Ebillity doesn't allow for a time sheet approval process. And you can't specify limits of access to certain employee time sheets, (that would provide a supervisor access to the time sheets of their subordinates). Trying to print a particular time sheet is difficult and the layout is undesirable: large font that turns a single time sheet into several pages.
Response from eBillity
Hi Diana!
Thanks for the great review! We really appreciate your feedback and are happy that Time Tracker has been a good fit for your company!
We are happy to let you know that a lot of the features that you said you wanted which we don't have, such as an approval process or access permissions, we do actually have! We would love to help you out and teach you how to use these features! Please feel free to reach out to our support team at [email protected] or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about.
-Alex from eBillity
- Industry: Pharmaceuticals
- Company size: 501–1,000 Employees
- Used Weekly for Free Trial
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Review Source
Time Tracker: The Ultimate Tool for Effective Time Management
uring my internship in the pharmaceutical product development and research department at the University, I utilized Time Tracker to monitor and track my work hours and tasks. The software allowed me to accurately record the time spent on different activities, aiding in project management and facilitating accurate reporting. Its intuitive interface and easy navigation simplified the process of tracking and managing my time. I found the detailed reports and analytics particularly useful for analyzing my productivity and identifying areas for improvement. Overall, Time Tracker played a vital role in enhancing my time management skills and optimizing my workflow during the internship.
Pros
Time Tracker offers several advantages for time management. Its user-friendly interface allows for easy time tracking, task management, and reporting. The ability to categorize tasks, set timers, and create project hierarchies provides a clear overview of your activities. The detailed reports and analytics help identify time usage patterns and optimize productivity. Integration with popular calendar applications ensures synchronization and efficient scheduling. Furthermore, the option to generate customizable invoices based on tracked time simplifies billing processes for freelancers and consultants. Time Tracker is a valuable tool for individuals and teams aiming to improve time management and overall efficiency.
Cons
Despite its benefits, Time Tracker has a few limitations. The interface may feel overwhelming for some users due to the abundance of features and options available. While the software provides robust time tracking capabilities, it may lack certain advanced project management features that larger teams or complex projects require. Additionally, the reporting and analytics capabilities might not be as extensive as those offered by specialized project management tools. Customization options may also be limited, restricting the ability to tailor the software to specific workflows and preferences.
- Industry: Information Services
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Time is money
They have to do something about the data base
Pros
Very helpful in life just make you know your time
Cons
It very easy to use and also quick reminder
- Industry: Civic & Social Organization
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
management application to monitor employees time keeping
its has improved culture of time management among staff
Pros
as program manager i use a time tracker, to monitor staff reporting time and schedule different activities for them. i like the online attendance form, its simple to use by every one
Cons
time tracker sometimes its hugs out during checking in and staff reporting time will be affected
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Flexible time tracker
All in all, I have loved using Time Tracker since long time.
Pros
Time Tracker is an optimal time tracker. It accurately tracks time spent on an activity and project for billing purposes.
Cons
I have no problems at all with Time Tracker and it is truly amazing software in my considered opinion.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Very reliable, quick, easy to use, excellent way of keeping tabs on time and it use!
A great product the should go far in the software world and advancing capabilities!
Pros
Easy to see what time should be applied to what project, employee, job, expense, and at a glance.
Cons
The auto tracker is great, but so many people forget to log off or turn it off when they go home!
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
An Application for Track Your Valuable Time
Pros
Time is valuable thing to track and be aware of. Time tracker helps me to rule my time effectively.
Cons
Time Tracker didn’t deserve this money to give. I cannot find the think that I search easily. Lots of options contain in it.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Owl Bookkeeping Time Tracker Review
Overall we have had a great experience with Time Tracker. It offers everything we need to run our business smoothly and keep our team and clients happy. It has been an integral part of our process as far as time tracking and invoicing.
Pros
We love this software because it helps is really capture time spent on a client. We used to struggle with people rounding their time up which was not an accurate representation of time spent on that client. Clients would get upset, understandably, and now we have been able to bill them the correct time spent on their account.
Cons
The only thing I can think of that I don't like about this software is that sometimes even though something is set to be non-billable, the billable box will still be checked off. Other than that, it has been a wonderful software for my company.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
The right fit for our team and business
Our previous Time tracking system was home-grown and slow for rapid entry of tracked time entries. The Outlook integration features have cut the time entry activity by at least 75%. Users keep up with their time throughout the day, so near-realtime insight into the activity of the team is readily available. Previously they would wait until the end of the day or end of the week to enter time, so progress was difficult to monitor. Support has been responsive and helpful, so most any issue we encountered is solved or logged for future enhancement
Pros
We work on multiple client projects through the day. Most consultants track their time in their Outlook calendar and transfer those times to our former system on a daily or weekly basis. Time Tracking in Outlook, assigning that time to clients and projects in one action and synching with the online portal has made an extremely tedious, non-value-added activity a simple and non-intrusive task in our consultants' work days and has already paid back the cost in added productivity.
Cons
Reporting functionality is limited and somewhat archaic and doesn't match our measurement and tracking methods. Exports of the Time Tracker data through the API has allowed us to measure our consultants and business in the way that we choose to. I would prefer a method to customize the fiscal calendar/fiscal periods for reporting, but again, we have handled this through export of the data and imposing our fiscal calendar on the data for meaningful reporting.
Reasons for Switching to Time Tracker
Cost, features, ease of implementation, Outlook Integration, API for data retrieval.- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Great software for timesheets/getting time entries to accounting software
Great, our company entered time manually on paper time sheets for over a decade and this has allowed us to save time, money, and allow our managers/owners to cut back on people entering in more time than they should and actually understanding how much time is going to what jobs.
Pros
The ability to segment users and managers is essential to our company's structure. Being the administrator and having the ability to go in and fix any user's time sheet is also great.
Cons
The mobile app needs improvement, specifically when entering in time. Don't put the billable toggle down at the bottom because when a user is entering non-billable work they should have no customer. Therefore if the user is going to enter non billable time they will always get a confusing error message unless they go to the last item on the mobile app to toggle off billable first. Also it would be great if there was a feature that forced the app to sync with the database automatically.
Alternatives Considered
QuickBooks TimeReasons for Switching to Time Tracker
Price and the fact that it had features that Tsheets didn't.- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Works great!
It has helped us to keep track of our employees and where they spend their time, keeping records of job-sites w/uploads like photos, billing for services and notes on properties.
Pros
It has helped us to keep track of our employees and where they spend their time, keeping records of job-sites w/uploads like photos, billing for services and notes on properties.
Cons
It can offer more, like client support, but they are very good because they listen and get things done, like a Spanish version!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Time Tracker
I don't have to come up with my own method of tracking employee and contractor hours. Integration with Quickbooks now with the web client is seemless. Things pretty much work well now.
Pros
Multi-platform with ease of use. Flexibility to allow you to record multiple days and hours in a single line-item or (like me) track each individual day separately so that I can report to my customers exactly what was done when I was there billing hourly. No save button the stuff is automatically saved when you tab past and entry in the web client. Mobile clients for Android and iPhone are very functional.
Cons
Screen handling is sometimes buggy. Every once in a while you end up with two lines per entry which typically happens on a larger screen. I have a 4K display and sometimes when I make the screen size large enough to fit the entire width of the screen the second line pops in which makes no sense. I would also like more flexibility in enlarging sections of the screen, and the ability to eliminate fields that I don't use, but that's just cosmetic things. The program works great. Andriod and iPhone clients don't capitalize the first word in a sentence for some reason even though it does that in other applications. This causes editing issues later for me when I bill the customer. I get statements from my workers like "i moved sue's computer" and typically if I dictate in other applications it comes out like "I moved Sue's computer" -- I'm not sure why they don't use the typical text processors on the platform
Response from eBillity
Thank you very much for your business and your time with Time Tracker by Ebillity. We greatly appreciate the feedback, and the review you have taken the time to write here on Capterra.
I would appear you encountered some technical difficulties when using Time Tracker.
If you ever have any comments, questions, or concerns, please call us at 800-851-0992. Thank you again!
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Good Product and concept WHEN it works but POOR Customer service when it doesnt!
If I cant create invoices then it is useless to me. Fix your software and get appropriate support.
Pros
The software is good for time tracking and then it syncs with Xero so that I do not have to do any double entries. I am a single freelance user and it saves me time WHEN it works. When there are issues, and there will be, trying to fix them is time consuming. Customer service is practically non existent.
Cons
Poor customer support - When there are issues, and there will be, trying to fix them is time-consuming. I am currently on hold to the telephone support and have been for 23 minutes now. I have been called one (yes 1) in the queue for all that time. Seems they have no one on the support desk to actually take the phone call. Also waiting for the online support person to answer my question for the last 20 minutes as well.
Trying to create an invoice for a client. Have over $1,500 in work to bill out but the create invoice function seems to only be picking up the last two entries and wants to create an invoice for only $39. Can't figure out why. All the entries are approved and fall within the selected date range. Last time I tried to an create invoice I had the same issue and support couldn't figure out why and just created the invoice for me but never fixed the issue. Guess what, the very next invoice I tried to create I have the same issue. Now its been 30 minutes and still on hold. Also, the online chat function disconnected "because it was idle for too long" while I waited patiently for a representative to respond. The representatives are probably overworked and handling too many issues at once I suspect.
Response from eBillity
Hello Arthur.
Thank you for leaving your feedback here on Capterra. I apologize for the lack of proper customer support. We are better than that and there is no excuse. We are available Monday through Friday, beginning at 10am. Feel free to contact me directly at 800-851-0992 Ext 108 .
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
"Streamline Your Time Management with X - A Comprehensive Review of the Best Time Tracking...
Using time tracker software can be a useful experience for individuals and teams looking to improve their productivity and manage their time more effectively. Some benefits of using time tracker software include the ability to accurately track time spent on specific tasks, projects, or clients, set reminders to stay on schedule, and generate detailed reports on time usage. This can help users to identify areas where they may be wasting time, or where they may need to allocate more time to meet project goals. Additionally, time tracking software can also be used to bill clients accurately and manage team member’s time and productivity. However, some users may find it to be an intrusive experience and might not like the idea of being constantly monitored.
Pros
Increased productivity: By tracking the time spent on different tasks, employees can better understand how they are using their time and make adjustments to increase efficiency.Improved project management: Time tracking software can be used to track the progress of projects and help managers identify any potential delays or issues.Accurate billing: Time tracking software can be used to accurately bill clients for the time spent on a project, which can help improve the financial management of the company.Better time management: Time tracking software can help employees better manage their time by providing a clear picture of how they are using their time and where they may need to make adjustments.
Cons
rivacy concerns: Some employees may be uncomfortable with the idea of having their work monitored.Distraction: The act of constantly monitoring time spent on tasks can be distracting and disrupt workflow.Inaccuracy: Time tracking software may not accurately capture all of the time spent on a task, particularly if an employee is multitasking.Resistance to change: Employees may resist using the software if they are not used to having their work monitored or if they feel that it is unnecessary.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Best and easy to use application for time and expense tracking
Time tracking applications provide numerous benefits. It help individuals and businesses effectively manage their time, improve productivity, optimize resource allocation, track project progress, and generate accurate reports for billing and analysis. Time tracking application enable better time management, enhanced efficiency, and informed decision-making, resulting in improved productivity and overall success.
Pros
Really great and easy to use, flexible as bave Mobile access. Helped us in below mentioned thingsEfficient time tracking and management.Streamlined project planning and resource allocation.Accurate reporting and analytics for productivity evaluation.Integration with other tools for seamless workflow management
Cons
Enhancing the user interface for a more intuitive and visually appealing experience.Adding more advanced customization options to tailor the tracking process to individual preferences.Improving performance and responsiveness to ensure smooth usage, especially with large amounts of data.Expanding integration options with a wider range of project management and accounting tools for increased versatility.

- Industry: Design
- Used Daily for 2+ years
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Review Source
it's glitchy, but it's easy for my employees to use
I have less data entry work to do because my employees are responsible to enter their time sheets. We used to have hand-written time reports that I had to enter into Quickbooks daily. No more!
Pros
my staff often works on the same projects over the span of several weeks. the ability to copy their previous time sheet and then make amendments as needed is a real time saver for them and makes them more likely to get their time in by deadline with very little follow-up (prodding) from me.
Cons
Any changes that I make to the timesheets do not sync back to the cloud; client jobs that are closed still show up on the app that my employees see and that confuses them
Response from eBillity
Hi Teri!
Thanks for the great review. We really appreciate your feedback, as we are always trying to make improvements to our product.
Please feel free to check out our new and improved mobile app: IOS: https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8 Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker Please feel free to reach out to our support team at [email protected] or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help!
-Alex from eBillity
- Industry: Biotechnology
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Effective product to easily track customer time
Overall, it is a good product and I would recommend it.
Pros
Ease of using mobile app to track time. Ease of adding new customers and employees. Also the customer support is excellent. It is great to be able to get a live person to speak to.
Cons
I would like the app to react more quickly. I would like to be able to have the ability to run additional monthly reports automatically (time per customer and provided as separate PDFs that I can provide to my customers with their invoice). I now have to do this manually.
Alternatives Considered
QuickBooks TimeReasons for Switching to Time Tracker
I can't remember why we choose it.- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Time Tracker a good product for a small company
Not using paper time sheets and having to manually input that information into Quick Books is an enormous time saver and ensures greater accuracy.
Pros
it replaced very cumbersome paper time sheets with a product that connects to our accounting system and allows us to easily create payroll and invoices within that accounting system. The customer service is responsive and knowledgeable.
Cons
One feature that seems to have broken in the last year is the connection to Quick Books. It now has to be manually enabled every time we need to connect them. We don't know if this is an issue with Time Tracker or Quick Books, but given our terrible issues with QBs for over a year now, we suspect it might be on their end. Also, the new template does not allow for good PDF printing - I have to change it to "classic" to save the time sheets as PDFs for our files.
- Used Daily for 1+ year
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Review Source
Simple and intuitive interface; easily track time on computer or phone.
Pros
Its simple and intuitive interface are my favorite aspect. I find that the actual actions of setting a running timer or filling in the times after the fact are both easy to do because the interface is designed in a way that one would predict it should be. The ability to carry over hours on the same task into the next day is very helpful as well due to the fact that as an attorney, often my tasks go way past midnight. This leads to greater clarity for the customer as to what she is being charged for which task that was done when.
Cons
What I like least about Ebillity is the fact that it is very difficult to reconfigure the size of the columns in the Timesheets view. there is often not enough room for me to see the entire task description at one glance. Further, there is no way to set up standard task descriptions that could be more speedily added from a dropdown menue. Furthermore, if non-administrators could have access to viewing current billing and invoices without actually being able to change any data that would be a tremendous plus. In small firms, the billing administrator is not always around when clients have questions regarding their bills.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Time tracker for everyone
Pros
Has assisted us with overseeing following our representatives time consistently this beyond couple of months. A decent device could auto at any point track and physically input time so it's most straightforward for workers for hire and representatives to make some exact memories table. I love the way that everything is refreshed on the web, continuously. Very easy to use, and numerous choices to assist with setting it up the manner in which you would like for your business needs.
Cons
I figure the connection point overall might have been more current, essentially when we utilized it. We wound up changing to another apparatus ultimately. Adds something else to your day to day things to check, yet toward the end it's useful. I believe having this tools is great.
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
I am the accountant and find it does everything I need, we utilize it fully
I think the product is working very effectively for us. I would not change anything!
Pros
I love how it integrates with QB so easliy, love how it brings over complex transactions such as customers and jobs, service items, payroll items, class tracking, etc. I also love the chat function and have had nothing but excellent service!
Cons
that some of my employees find that the mobile app does not work that efficiently. in the past (not recently) have had syncing errors which caused delays.
Response from eBillity
Hi Michele!
Thanks for the honest review. We really appreciate your feedback, as we are always trying to make improvements to our product.
Please feel free to check out our new and improved mobile app:
IOS:
https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8 Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker
Please feel free to reach out to our support team at [email protected] or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help!
-Alex from eBillity
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Streamlining Project Management and Billing
solves business problems related to accurate time tracking, streamlined billing, project cost control, and efficient expense management. The benefits realized include improved productivity, accurate client billing, better project budgeting, and simplified financial processes.
Pros
Impactful Features: Accurate time tracking, real-time monitoring, and streamlined billing are the most impactful features of eBillity.User-Friendly: The product is designed to be easy to use, providing a user-friendly interface and intuitive functionalities.Seamless Integration: The integration process with other tools and systems is straightforward, ensuring a smooth experience for users.
Cons
Areas for Improvement: Customizable reporting, enhanced mobile app features, and expanded integrations could be areas for improvement in eBillity.Complex Aspects: Some advanced functionalities may have a learning curve, but overall, the product is user-friendly.Seamless Integration: The integration process is generally straightforward, making it easy to integrate with other tools and systems.