Resource Guru Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About Resource Guru

Resource Guru is the blissfully simple resource management software that helps busy teams keep projects on track. Get a crystal clear view of team availability and time off and find the perfect person for every job. Create...

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Feature ratings

Value for Money
4.6
Features
4.4
Ease of Use
4.7
Customer Support
4.7

Browse Resource Guru Reviews

518 of 518 reviews
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Myroslav
Myroslav
  • Industry: Construction
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 3/2/2020

Simple and very easy to use resource scheduling\tracking app.

Resource Guru is a great resource scheduling application for a simple use cases. It does what it promises perfectly. The UI is very friendly and pleasant - make for a great user experience. I used it to track the tasks for my team for almost a year. I would have kept using it but the company mandated a different tracking system and I had to abandon it. I like that Resource Guru'a focus on their product and customer service. I also appreciated the slow introduction of new features. Overall, very pleasant and satisfactory experience with a great application.

Pros

- Ease of use
- Very pleasant UI
- Flexibility

Cons

- Lack of features. The application does the simple scheduling\tracking perfectly though.
- Copy\paste of resource tasks was not available at the time

Alternatives Considered

Hub Planner and Float

Reasons for Switching to Resource Guru

The balance of features, ease-of-use, UI and the price.
Søren Find
  • Industry: Environmental Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 17/9/2024

Easy and efficient resource allocation

Easy to use with a splendid overview. The team managers are adapting to it well, so having two layers of management and the ability to track all layers is perfect.

Pros

I like that it doesn't try to be anything else than resource allocation, and that it does this very well. In a department with 25 people plus some 'machines', we manage to keep track on our activities very well, and distribute the load in time and across the resources as needed.

Cons

I find it very intuitive, both for the user who can view the bookings, and for the manager who tries to keep track on everything. As stated above, many tools try to embrace project management, time registration, etc. - but we are really interested in the resource allocation only.
If I should mention anything, it would be the request for slightly more flexible reporting options. However, the people behind Resource Guru are very responsive, so they will probably fix it before I am done with the review.

Verified Reviewer
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
N/A

1
Reviewed on 8/7/2019

Glorified spreadsheet

Causes more problems than it solves. We used to use a spreadsheet, it was much better than this.

Pros

Nothing at all. It has no redeeming qualities.

Cons

Allows you to book time without tasks. When asked to change this was told couldn't because some companies want that function, ie it isn't an option as it should be. The drop downs are fiddle and make it easy to select a blank, but doesn't warn you. Can't toggle between scrolling list and typing to search without cl king out of area. You have a set number of hours per day you need to book but it doesn't highlight those that are short- you have to hover to see remaining time but that function doesn't work properly, resulting in multiple clicks to get it to trigger. Colour by project doesn't actually do it, I'm on 6 projects yet only see 2 colours. Can push to calendar but not pull- useless function as meetings are booked in calendar to allow invites, you want guru to pull that data in to autofill. Though it is web based it is impossible to use on a mobile. The popups are always off screen, making it impossible to use - mobile friendly websites have been around for a very long time, lazy to not have it here, particularly as would allow people who are on the road to log their time on he go.

Not worth the hassle even if free.

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Megan
  • Industry: Internet
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/8/2024

Happy Project Manager

The customer service has been great and adopting the tool among our team has been very smooth and easy!

Pros

Easy to use, highly visual, quick to update.

Cons

The utilization report doesn't seem to reflect available billable hours when taking PTO/OOO out of the equation. This results in our utilization typically looking lower than it is in reality.

Alternatives Considered

Float

Reasons for Switching to Resource Guru

Easy to adopt; highly visual; relatively low-medium cost.
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
N/A

5
Reviewed on 18/2/2024

Some thoughts

ok

Pros

Relatively easy to use

Cons

Can't do everything I want to, or if it can I can't find it.

Marina
Marina
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 13/2/2022

Great tool for resource planning

Overall, RG was a game-changer for us. Since we have implemented it, we got a better overview of our projects and became able to plan ahead and more long-term.

Pros

The product is very easy to use, intuitive, and fast. We love the ability to zoom in and out and have different views of our timeline.

Cons

What I (currently) miss most is the ability to quickly update the schedule. For example, to select multiple "tasks" for one employee and move them 1 or more days forward, in other words, to shift or postpone someone's entire schedule. We change schedules quite frequently so it would be easier for us to have this enabled. But I've heard that this would be possible down the road.

Alternatives Considered

Toggl Track

Reasons for Switching to Resource Guru

We wanted something specific for resource planning, not for task management, and the others we considered were more leaning toward task management.
Petar
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/9/2024

Great and intuitive hassle free tool for planning and time tracking

Great, easy, intuitive, hassle free, has got all you need.

Pros

Resource Guru is a very easy to use and intuitive tool, nice UI, easy filtering, able to see both planned and actually spent time on projects with easy reports on billable utilization. Everything a small to mid, even greater teams in number need for a hassle free planning and reporting on projects.

Cons

nothing so far. The tool has delivered up to team's expectations so far.

Jitendra
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 6/9/2024

Nice scheduling tool!

Happy to use it.

Pros

Whole team's activities visible at a glance, user friendly and easy to browse around (past and future dates). Thanks.

Cons

Does not work so well on my phone's browser.

Isabella
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 9/9/2024

Isabella x Resource Guru: 8/10

I like it a lot in general, it is very easy to use and the UX is super smooth.

Pros

It is very easy to plan time for creatives and strategists, and the UX is extremely smooth. I also like how I can add a lot of project and clients so the plannings are super organized.

Cons

It is still missing a proper Project Management Tool

Marcus
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 15/8/2024

Guru Resource

Very pleasant and quit helpful in scheduling with others.

Pros

Access to dates for my schedule aswell as other fellow employees

Cons

Nothing in particular, everything has been an ease of us platform

Kt
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/11/2022

Great piece of software

Pros

Really easy to use and UX friendly. Intuitive functionality and transparent scheduling. Constantly updating and developing functions which is great. Great customer service

Cons

No negatives to be honest it’s a better piece of resourcing software than I’ve ever used

Larry
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 9/12/2022

RG is great for keeping track of resources and utilization of employees

RG has made scheduling much simpler and visible across our organization

Pros

functionality, ease of use, visibility and the way we're able to allow access to certain functions

Cons

would be nice to have a search function to look up past and future information

Alternatives Considered

Calendly, SimplyBook.me and HubSpot CRM

Reasons for Switching to Resource Guru

RG was highly recommended by a few of our colleagues
Amirreza
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2022

Resource Guru is a great online tool that does a perfect job in scheduling resources on...

Overall, we are very happy with the tool. Over the course of years, we had to find work arounds and come up with creative solutions (within what's possible in Resource Guru) but having found those solutions, we are getting what we need from Resource Guru.

Pros

Generally speaking the UX/UI of this platform is very user friendly and easy to learn/use. I love the color coding feature (that can be used for marking projects, resources, etc) and the recently added filtering by the "Resource Booker" is very useful too. Last but not least, I like that Resource Guru keep this product alive as every once in a while they publish new features and enhancements.

Cons

Resource Guru for our organization does a great job of helping us schedule resources of projects over time. So I can't really think of major issues. But one minor pain point is once we create a "non-billable" project and schedule resources on that project. Often and after a while (usually when a project is signed and official) we have to change that project to "billable", but although we do that, we still need to manually update each and every resource booking under the "Schedule" section and mark each booking to be "billable". Ideally and if we change the billability on a project level, all those resource bookings should inherit the change that was applied to the project.

Response from Resource Guru

Hi Amirreza

Thanks for leaving your great feedback!
Regarding your query about billable/non-billable projects, we don't currently offer the functionality to change the Project-billable-status for every past booking, as we aim to keep historical bookings as accurate as possible, but I've shared your feedback on this with the relevant team here so it can be considered as we continue to develop the app and it's features constantly :)

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Replied 21/12/2022
Jeremie
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 24/8/2021

The best stand alone solution for resource management

We're using ResourceGuru for weekly planing, when we plan the up-coming week for every creative and strategy members. And every day, through a short stand-up meeting, we review the daily plan of everyone to make sure everything is clear. Thanks to the simplicity of the UI we can easily replan on the fly in case of project changes.

Pros

UX is awesome
Simplicity of the solution.

Cons

The one-side only integration with Google Calendar. If we plan meeting in people's calendar, ideally it populates ResourceGuru (and would place it in queue in case of conflict/overtime).

The integration with other software, like Harvest, is inexistent, isn't it?

Response from Resource Guru

Hi Jeremie

Thanks for sharing your review of Resource Guru! I wanted to let you know that 2-way calendar syncing is very firmly on our roadmap, so can I suggest that you sign up for our newsletter in the footer of our homepage if you haven't already - http://resourceguruapp.com. That way we can keep you in the loop about new features and other news :)

When it comes to integrations with other tools, there are a couple of ways you can go about this. We have a 2 way REST style API which you can use if you have some programming capabilities at your end. You can find all of the API documentation just here https://resourceguruapp.com/docs/api. We also have a Zapier integration which lets you quickly connect Resource Guru with 3,000+ other tools, without the need for any programming skills. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app

Please let us know if we can help further :)

Thanks,
Kat

Replied 6/9/2021
Piper
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/2/2022

Perfect for small business

Overall we love it and it works perfectly for our small company (i.e., 35 people)

Pros

The software is intuitive and very useful for scheduling people to travel on projects, indicate time off, and let people know where you are each day.

Cons

I don't like that you can't organize your resources on your own. They are all alphabetical so we have to put the same letter at the beginning of each person in a group so they are grouped together on the schedule. Not a huge deal but seems a little odd for that the be the default and can't change it.

Response from Resource Guru

Hi Piper

Thanks for sharing your feedback with us! We do have plans to let you reorder your resources in future, so I've made a note to contact you as soon as this is available.

In the meantime there are a couple of options. You can use custom fields and filters to display only the resources you're interested in. This is great if you want to focus in on specific teams, for example. You can read more about using custom fields here https://help.resourceguruapp.com/en/articles/2942058-using-custom-fields-to-categorize-resources-by-skills-department-and-more And learn about filtering resources here https://help.resourceguruapp.com/en/articles/2942088-filtering-resources

The alternative option to put numbers at the start of your resource's names in order to group them on the schedule you currently use already and I hope it helps for now!

If there's anything else I can do to help at any point please just let me know!

Thanks,
Michelle

Replied 31/3/2022
Glenn
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/6/2021

Fantastic Tool

It's just great. It's made my role so much easier.

Pros

The ease of use. It's helped me create buy-in among other departments internally with regards to schedule-driven process, whilst enabling everyone to maintain a proactive view on our resourcing capabilities (which ultimately informs everything else from our commercial functions, employment plans, etc).

Cons

I'd maybe tidy-up the 'Project' and 'Clients' tabs a little bit. Maybe introduce some filters to help you search for groups of each? That's about my only complaint, and it's not a big one by any means.

Response from Resource Guru

Hi Glenn

Thanks for taking the time to share your review! It's great to hear that Resource Guru has made your role so much easier :)

I wanted to let you know that we have firm plans to release filtering in the Projects/Clients sections in future, so I'd recommend signing up to our newsletter in the footer of our homepage (https://resourceguruapp.com/) if you haven't already. That way we can keep you in the loop about new features and other news.

I hope this helps :) Please don't be a stranger if you have any other questions or feedback at any point.

Thanks!
Kat

Replied 15/6/2021
Lara
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2019

Review from a user perspective

Resource guru has been a bit of a god send as both a user checking when you're scheduled in for work but also as an admin to have big visibility of what everyone is working on and when.

Pros

Scheduling is really easy to do on the web version, I can book, amend or cancel resource in a matter of moments and easily drop and drag to move things around.

Cons

The mobile version on web browser can be a little clunky, it would be good to have an app version to make checking scheduling on the go (whilst at external meetings etc) easier to use, the same for booking resource on the go, its almost impossible to do so on mobile

Response from Resource Guru

Hi Lara

Thanks for leaving a review of Resource Guru! I wanted to let you know that the new schedule is mobile optimised, so you should now have a much better experience when using Resource Guru on a mobile in browser.

We do have plans to release dedicated mobile apps in future, so keep your eyes peeled for further updates :)

Happy scheduling!
Kat

Replied 28/11/2019
Elom
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 11/2/2020

Resource Guru - RMT

We are trying to ensure all jobs have been staffed. Jobs may have from 1 to 3 people with different experience levels. So far we've staffed the jobs, however we're unable to determine who's overloaded and who isn't.

Pros

Ease of scheduling and color coding to identify the job owner.

Cons

Differentiating between confirmed file and unconfirmed files;
Unable to sort resources by experience level
Unable to view staff capacity in one shot - We didn't sign up for reports so that may likely be the reason.
Unable to color code by client and also by booker

Response from Resource Guru

Hi Elom

Thanks for sharing your review of Resource Guru! I wanted to let you know that you can use custom fields to filter your resources by experience. Here's a walkthrough you might find useful: https://help.resourceguruapp.com/en/articles/2942075-using-custom-fields-to-categorize-resources-by-skills-department-and-more

When it comes to tracking utilisation and capacity, this is all done in the Reports section so you'd need to upgrade to the Blackbelt or Master plan in order to access this information. You can learn more about what the reports have to offer here: https://help.resourceguruapp.com/en/collections/38289-reports

Finally, you can definitely color your bookings by Client or Booker, as well as by Project :) You'll find a walkthrough on using colors here: https://help.resourceguruapp.com/en/articles/2942102-using-colors

I hope this helps! If you have any other questions please don't hesitate to reach out :)

Happy scheduling!
Kat

Replied 13/2/2020
Damien
  • Industry: Graphic Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 18/12/2023

review resource guru

Great tool and handy to make scheduling

Pros

It's a great tool Great tool and handy to make scheduling

Cons

Missing to indicate the jobs that are ready are ready.

Response from Resource Guru

Hi Damien

Thanks for sharing your review of Resource Guru!

You mentioned that there's no way to indicate when a job is ready, so I wondered if you were familiar with the difference between confirmed/unconfirmed bookings? If a booking is not yet ready to be confirmed, it can be added as a tentative booking, or added to the waiting list, or it could be pending approval. When bookings are ready to be confirmed, just change the tentative status, approve/decline it, or move it off the waiting list.

These workflows help you and your team to differentiate between confirmed and unconfirmed bookings. You can learn more over in our Help Centre: https://help.resourceguruapp.com/

I hope this helps! If there's anything else we can do for you please don't hesitate to reach out :)

Happy scheduling!
Kat

Replied 20/12/2023
Dale
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 24/9/2019

Fantastic tool

Excellent. It has been a fantastic tool for our lean, high-performance business.

Pros

Intuitive, easy to use, efficient. Simplified our weekly and monthly production planning radically, allowing us to focus more effort on forecasting production load, maintaining workload balance and ensuring good capacity to execute our projects.

Cons

Doesn't yet have the ability to set recurring events. Drag and drop functions are sometimes unstable, particularly with cloud syncing.

Alan
  • Industry: Glass, Ceramics & Concrete
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 18/1/2023

Fills and essential need

Resource Guru solved our need for scheduling employees and monitoring our backlog to let customers know approximately how soon we would be able to do their jobs. Currently we are scheduling 3-6 months in advance so it is a real asset to assist in giving customers a realistic estimate of a time frame for their job.

Pros

Software is relatively easy to use. It is not truly designed for a service type industry but with a little manipulation of the way fields are used, we have been able to make it a good resource for us to schedule our installation crews. It is much easier than many other programs I have looked at and our entire front office uses it to see daily schedules, schedule openings, future bookings as well as monitor backlog.

Cons

Program could use better co-ordination between bookings and scheduling as well as easier means to divide resources (employees) into groups (we did find a work around for this)

Mark
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 22/2/2022

Worth It

Overall I am very happy with the product

Pros

As a cloud based system it has no implementation issues. Its easy to use and clear to view. The ability to use colors to quickly delineate users and projects is a great feature and the reporting is excellent

Cons

Having to download reports as a pivot can be frustrating I would prefer the reports to be available within the software.

Alternatives Considered

Jira

Reasons for Switching to Resource Guru

Was quicker to implement and easier to use
Jaspal
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 13/12/2021

Excellent for viewing schedules

i can see the dept's schedules and plan booking

Pros

Easy to use and add important notes to as well

Cons

We have 16 trainers so would be good to view the schedules one one page without having to scroll up and down

Response from Resource Guru

Hi Jaspal

Thanks for sharing your review of Resource Guru! The number of resources you see on the page at once will depend partly on your screen resolution, and partly on how many bookings you have for each resource on individual days. The more bookings, the more space a resource will take up on your screen.

You can help to show more resources by hiding your availability bars; here's a walkthrough you might find handy: https://help.resourceguruapp.com/en/articles/2942098-using-the-availability-bar

It may also be worth noting that you can filter your resources, so you're only looking at relevant people. Here's a walkthrough showing you how: https://help.resourceguruapp.com/en/articles/2942088-filtering-resources

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Kat

Replied 16/12/2021
Alan
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 22/2/2021

A Helping Hand

Resource Guru is great really help keep on top managing your workflow.

Pros

Easy to use, helpfully displays list of tasks for the day and week. easy to amended if the work flow changes, and keep track of work done and what is lined up next.

Cons

The only con that comes to mind is that unless you have schedule open in Brower your are not notified is anything is add or removed on the day you are work.

Response from Resource Guru

Hi Alan

Thanks for sharing your feedback when you responded to the survey we recently sent you :) We have firm plans to release an enhanced notification system in future, but in the meantime if you'd like emails to be sent more frequently you could setup DIY notifications using our Zapier integration. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app
I'm not sure which email client you use, but as an example, you can find the triggers and actions available between Resource Guru and Gmail here https://zapier.com/apps/gmail/integrations/resource-guru.

I hope this helps, but please let me know if there's anything else we can do for you. I'm always happy to help!

Thanks,
Michelle

Replied 8/3/2021
Urs
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 4/11/2022

Ressource management with resource guru

We have a team with 13 persons, and resource guru helps us to have an overview about our capacity regardign the differents task people have to do.

Pros

flexibilityeasy of usefast overview about capacity

Cons

I would like a more powerful project overview on the scheduling page (for example sum of all hours planned for a specific project, wihout going to reports)

Response from Resource Guru

Hi Urs

Thanks for sharing your feedback :)
We recommend having the Schedule open and the Reports in a second tab, so you can switch between the tabs quickly in order to see the total hours of a project or client. It's worth to mention that we have plans to improve our Projects and Clients view within the Schedule in future, so we'll make sure to keep you updated on those enhancements.

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Replied 21/12/2022
518 reviews