---
description: Review of Briostack Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Briostack | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Briostack

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> Briostack is an all-in-one, cloud-based field service management platform tailored for pest control and lawn care professionals focused on efficiency and growth. It streamlines every facet of your operation—from automating scheduling, route planning, and invoicing to simplifying customer management and communications. Whether delivering recurring fertilization, weed control, or pest services to residential and commercial clients, Briostack equips you with the tools to eliminate paperwork, organize workflows, and deliver consistent, high-quality service.&#10;&#10;The platform enables easy setup of recurring service plans with automated reminders and flexible scheduling. Advanced tools let you group fertilization or pest treatment rounds at optimal intervals to ensure no appointment is missed. Intuitive calendars, color-coded routes, and drag-and-drop job management simplify last-minute changes, freeing your team to focus on fieldwork rather than administrative tasks.&#10;&#10;Field technicians benefit from mobile apps that provide offline access to schedules, product usage logging, photo capture, and digital signatures—streamlining job completion and reducing errors. Quick Applications speed up both recurring and one-off treatments. Business leaders gain real-time dashboards and customizable reports tracking sales, revenue, campaign effectiveness, and technician productivity, empowering data-driven decisions to grow confidently.&#10;&#10;Briostack enhances customer engagement through self-service portals for service and payment history and automated marketing campaigns that nurture client relationships and drive upsells. As your business evolves, scalable features like a public API, commission automation, bulk price adjustments, and digital document management remove operational bottlenecks and maintain seamless service delivery.&#10;&#10;With dedicated onboarding and ongoing support, Briostack ensures a smooth transition for companies moving from manual processes or scaling operations. By unifying essential tools in a single platform, Briostack helps pest control and lawn care businesses save time, reduce complexity, and achieve sustained growth with confidence.
> 
> Verdict: Rated **4.1/5** by 69 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 69 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: KickServ

## Commercial Context

- **Starting Price**: US$50.00
- **Pricing Details**: Contact Briostack directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Calendar Management
- Client Portal
- Contract/License Management
- Customer Database
- Customer History
- Customer Management
- Customisable Reports
- Customisable Templates
- Dispatch Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management

## Integrations (1 total)

- Azuga Fleet

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.softwareadvice.ie/directory/4540/field-service/software)

## Related Categories

- [Field Service Management Software](https://www.softwareadvice.ie/directory/4540/field-service/software)
- [Lawn Care Software](https://www.softwareadvice.ie/directory/928/lawn-care/software)
- [Pest Control Software](https://www.softwareadvice.ie/directory/512/pest-control/software)
- [Service Work Order Software](https://www.softwareadvice.ie/directory/1544/work-order/software)
- [Field Service Mobile Apps Software](https://www.softwareadvice.ie/directory/1875/mobile-app/software)

## Alternatives

1. [FieldAware](https://www.softwareadvice.ie/software/134743/fieldlocate) — 3.4/5 (66 reviews)
2. [Service Autopilot](https://www.softwareadvice.ie/software/450206/Service-Autopilot) — 4.1/5 (139 reviews)
3. [ServiceWorks](https://www.softwareadvice.ie/software/148975/serviceworks) — 3.6/5 (115 reviews)
4. [Formitize](https://www.softwareadvice.ie/software/229792/formitize) — 4.4/5 (47 reviews)
5. [Commusoft](https://www.softwareadvice.ie/software/35018/commusoft) — 4.7/5 (209 reviews)

## Reviews

### "Briostack, a vast improvement over our old software\!" — 5.0/5

> **Angie** | *6 March 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like being able to access information in the database easily. I like to be able to filter \&amp; sort information to find a specific invoice or check \#, etc. I'm still learning ways to access the information, but if the information is in Briostack there is a way to run a report to find it.
> 
> **Cons**: There is a lot of "white space" on the Details tab. When setting up a new customer or new service, there is a lot of unused space on the screen which causes a lot of scrolling up \&amp; down to either enter or see the information after it has been saved.  For Ex. the space for Company Name goes from under the "Summary" tab to the "Billing" tab at the top. I don't know how many spaces it is, but it's a lot. That being said, I'd rather have too much "white space" as too little. I don't like a crowded screen, but I think a happy medium could be reached.  Also, when posting payments the curser goes from the payment method down to the check \# then back up to the $ amount. I would think you could put all three on one line and move straight across.
> 
> The overall experience has been great\!  The software is so much better than our old software. It has the capability to text and email customers easily. Storing documents in the customer accounts is wonderful. The communication records are great. We can easily see how \&amp; when attempts were made to contact a customer.  The customer support has been exceptional.  The Data Conversion Team, \[sensitive content hidden\] went above and beyond my expectations to get us up and running on Briostack. The continuing assistance from \[sensitive content hidden\] has also been perfect.

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### "Best decision we ever made...." — 5.0/5

> **Dawn** | *4 November 2025* | Chemicals | Recommendation rating: 10.0/10
> 
> **Pros**: We switched to Briostack in 2022, and we couldn't be happier with our choice after reviewing other industry-related apps. All of our staff find the app easy to use. Customer support is always available and provides excellent assistance with sales and business management questions. Some of the key features we love most are the invoicing and credit card payment options. Our customers really appreciate the customer web portal as well. The monthly service charge is extremely reasonable considering all the features Briostack offers. We've rarely experienced technical issues, and if we have, they've been resolved quickly and efficiently.
> 
> **Cons**: We don't have anything we don't like. Briostack is continuously improving the application, and we find them always helpful.
> 
> We wish we had made the decision to switch to Briostack sooner. I've even been able to work while traveling outside the continental United States by accessing Briostack on my iPad or phone. While I haven't yet needed to work from home, I know I could do so easily if required. We are extremely happy with Briostack and all that it offers.

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### "Long-Term User – Ongoing Stability & Pricing Concerns" — 1.0/5

> **Zachary** | *18 February 2026* | Consumer Services | Recommendation rating: 0.0/10
> 
> **Pros**: Unfortunately most of what I liked about it ended up being an additional cost that I wasn't informed of or is too glitchy to be functional.
> 
> **Cons**: I’ve used Brio extensively in daily operations for a pest control business. Unfortunately, my experience has been consistently frustrating.&#10;&#10;The platform is frequently glitchy. Updates are pushed that introduce issues, which then require reversals or fixes later. Stability has been an ongoing concern.&#10;&#10;Several features that were presented as included during signup later appeared as additional charges. SMS pricing has also increased due to segment billing, without clear proactive communication.&#10;&#10;Customer support response times are slow, and tutorials/documentation are limited or unclear.&#10;&#10;While the platform has useful ideas in theory, the execution and reliability have made it difficult to trust as a core operational tool.&#10;&#10;I hope improvements are made, as small service businesses depend heavily on stability and transparency from their CRM provider.

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### "\[sensitive content hidden\] at BrioStack has been great\!" — 5.0/5

> **James** | *19 December 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: We have grown from a small, one-person pest control division with Brio to a much larger one. We recently moved our entire exclusion division estimating and invoicing to Briostack, which brought challenges, as we had spent 14 years with QuickBooks modifying their systems to make this work.  \[sensitive content hidden\] has been an absolute wealth of knowledge.  After meeting him at Pest World in 2025, I knew he was the person at BrioStack I wanted to help my company transition with. It has required a large amount of customization, and he has been a star in making it all happen. He's incredibly positive with a "can-do" attitude.  He's also very good at telling me when I am asking for something that can't be done "yet". He's been fantastic about finding workarounds and explaining how to implement them for me. He really doesn't say "I don't know", which builds an incredible amount of confidence.
> 
> **Cons**: Recently, the level of day-to-day tech support has fallen off from fantastic to "good". I hope it doesn't continue. Their support team all appears to be people in the US, not some "farmed out" call center with people you can't communicate with, as with QuickBooks. I have expressed my concerns, and they seemed well-received, and I felt heard. For the most part, the support isn't about bugs and issues, but about how to perform more involved, deeper-level tasks. Adding pictures bogs down each customer's account load time, so I would not currently recommend uploading a large number of pictures to each customer's account. Just what is actually needed.
> 
> I would recommend Briostack. I feel there is good value for my money. I do wish that they had group pricing for "seats", but everybody does the model works for them. I find it to flow well and it isn't hard to use. Just like anything else, you need to use it to really learn it. The mobile app is excellent, and the new tech app they implemented has improved so many things for us.  We are anxiously awaiting the release of their new scheduling update. It's not one of the larger software brands, but after doing demos last year with all of them, I didn't feel any need to change.

-----

### "Happy Camper" — 4.0/5

> **PAMELA** | *6 November 2025* | Chemicals | Recommendation rating: 10.0/10
> 
> **Pros**: Customer service exceptional. From the assistance with the onboarding to their system to the current periodical checkups. The transition was so easy to change from the system we were using to Briostack was very stress free. They check in with me from time to time to see I need any assistance, or to inform me on maximizing the functions Briostack has to offer. I can always reach someone for assistance.
> 
> **Cons**: We are in a different time zone, so I get to work earlier than they do.  This only poses a problem when I need assistance in the mornings, which is rare.
> 
> Excellent. It has been stress free from day one. I am big on communication. And they always are available when I need assistance

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/100472/briostack)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/field-service/briostack-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/100472/briostack> |
| en-GB | <https://www.softwareadvice.co.uk/software/100472/briostack> |
| en-IE | <https://www.softwareadvice.ie/software/100472/briostack> |
| en-NZ | <https://www.softwareadvice.co.nz/software/100472/briostack> |

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