About Omnisend
Omnisend pricing
Omnisend has a free version and does not offer a free trial. Omnisend paid version starts at US$16.00/month.
Alternatives to Omnisend
Omnisend Reviews
Feature rating
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Seems very well build, has a lot of options
Pros
I have used Onmisend for a too small amount of time, unfortunately. From my short experience with it, it's a very complete software and now that I review it, I realize that I should probably give it a second chance in another project. The only reason that I didn't get to use it more is because my team was already used to MailChimp and we didn't have too much time to switch tools. But I have a new project in the next 2 months, that will start from 0, and will be giving the software a try for sure. They have SMS campaigns, which is why I was drawn to it in the first place.
Cons
Nothing to dislike, to be honest. It seems like a very complete set of software, priced decently and all.
Switched From
Mailchimp- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Omnisend review
My overall experiance is very good. I would recomende the product to other people or should i say i already did. We are currently running 4 websites on it and we will be doing more. So in my book they have a loyal customer. And yes we have tried others.
Pros
Price for performance doesn't come close to anyone. I think it is right there with Klaviyo but it is a lot cheaper. So that would be the part. Also i ti quite simple to use and to set up. The support is also very responsive but somethimes they don't have all ther right answers. But nevertheles they are there to help.
Cons
My least favorite feature is that i can't search by phone number in the contacts but you have to create a segment. I think the search needs a little work.
Reasons for Choosing Omnisend
Mailchimp is really awfull. I can't bare it.Switched From
MailchimpReasons for Switching to Omnisend
Best price/ performance- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Cost effective email marketing
I like it. It's not perfect, but neither are we. It helps us get the job done efficiently and has the opportunity to grow. Plus, I have been happy with the support.
Pros
We have 2m contacts in our database, and no other tool is as cost-effective for efficiently emailing them. Omnisend also has great e-commerce functionality, like SMS and easy-to-use form builders. Our account manager has been very helpful.
Cons
This is great for B2C, not B2B. Creating lists is difficult and managing our database is almost impossible..
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Amazing, beginner-friendly email marketing software with great customer support
Awesome! Great, friendly and quick customer support, easy to use pre-made automations and templates, free course to get started, useful contacts and segment lists. I wouldn't use any other software for my email marketing!
Pros
I am a small business and I knew how important email marketing was. However, I struggled to understand how to implement it - how to create segments, how to send out relevant emails for my target audience, how to create automations, etc. It's has truly been so easy with Omnisend! First of all, they have a free course to get you started on their software and set up your first automations (welcome, abandoned cart). This course was very helpful. They have pre-made automations which was super useful for a beginner like me. I connected Omnisend to my website and with the right set up, I now have all my contacts put in segments that are relevant to their purchases and interests, which is great to send them THE email that will make them buy my products. Bonus points for their team, who is always super quick to respond to any questions you may have and is very friendly!
Cons
The only thing that I don't really care for is email templates, but it's probably because I'm a Webdesigner and I'm used to creating my own. However, you can save pre-made layouts so that's the way I do it to gain some time when I create my emails. Their automatic branding tool could be better honestly, but it's not the main aspect of the software so I don't really care that much.
Alternatives Considered
KlaviyoReasons for Choosing Omnisend
MailerLite: not enough options, not professional enough.Mailchimp: too complicated to understand, set up and use as a beginner.Reasons for Switching to Omnisend
Price and overall feeling of the brand. Omnisend seemed easier to use and their team answered my questions right away before I started using their software.- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Personalized Support & Ease of Use
Overall we have been very happy with our decision to switch to Omnisend. It gives us the ability to measure success of our campaigns and automations, create forms, and manage our contacts within one single platform. They are open to feedback and make platform changes accordingly.
Pros
Our account manager is very reliable, responsive, and helpful. Client Support is also very useful when needed. The platform overall is intuitive and easy to use. Omnisend is always seeking feedback and implementing changes to improve the platform, which I very much appreciate!
Cons
There are some reporting opportunities that could increase efficiency in evaluating metrics. Small features within the platform could be improved upon for a better UX, such as editing a campaign or sending a test email once it's been scheduled, scheduling automations in advance, and customizability of the new email builder.