About Kit

Kit (formerly ConvertKit) is a tool that makes email marketing easier for creators. You can use it to create customizable forms, landing pages, and email templates to connect with your audience. Set up automated email sequences using tags and segmentation to send highly targeted content to the right people at the right time. And quickly and easily set up digital products and services to earn money. Kit also integrates with your favorite apps like Teachable, Shopify, and Stripe to help you seamlessly build your business across multiple platforms.
Kit Software - Email Marketing
Kit Software - Customizable Landing Pages + Forms
Kit Software - Beautiful Email Templates + Easy Email Builder
Kit Software - Simple Visual Email Automations
Kit Software - Integrations with 100+ Apps
Kit Software - Seamless Digital Commerce
Kit video
Kit Software - Email Marketing - thumbnail
Kit Software - Customizable Landing Pages + Forms - thumbnail
Kit Software - Beautiful Email Templates + Easy Email Builder - thumbnail
Kit Software - Simple Visual Email Automations - thumbnail
Kit Software - Integrations with 100+ Apps - thumbnail

Kit pricing

Kit has a free version and offers a free trial. Kit paid version starts at US$15.00/month.

Starting Price:
US$15.00/month
Free Version:
Yes
Free trial:
Yes

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Browse Kit Reviews

218 of 218 reviews
Sort by:
Tchameni
Tchameni
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 17/10/2023

It's pretty intelligent but I think it can do better.

It's quite great for email marketing - It can be very helpful for lead generation especially.

Pros

It provides a user-friendly interface to easily import and organize subscriber lists, there are also features like tagging and segmentation which are quite handy as they help to categorize subscribers based on interests and behaviors.-It also provides facilities to create visually appealing opt-in forms that are easy to integrate with tools like Elementor and others and can be beneficial for lead generation.- There are equal features that can enable you to create advanced email sequences as well as workflows based on the subscriber's actions.- there is quality customer support - they're good.

Cons

Some of the downsides of this marketing software are :- It offers quite an affordable pricing solution however, it comes with hidden fees -the amount you pay tends to augment all of a sudden as your subscriber's lists grow. I don't see any transparency in it. It's better to tell me upfront that this is how much you will be paying for my tool while providing supporting reasons, that way it will help me to make proper planning rather than tricking me into purchasing a product with surprises attached.- It offers basic reporting and analytics. - it's somewhat limited in design and landing page customization. there are quite a few number of advanced options that I find to be missing.- I adore the fact that there is a free version, however, it only supports a few subscribers which can be little compared to some other software.

Julianna
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/5/2024

Advanced, but it can be used simply

Pros

I love that there is so much I can do with ConvertKit. Their segmentation, automation and variety of landing pages could be overwhelming (or distracting), but doesn't really need to be. Since their pricing is based on active subscribers (not emails sent) and they have a VERY generous free plan, you can start simply and try their more advanced features when you're ready.

Cons

It can be a lot to keep track of all of your automations--tagging, email sequences, incentive emails etc.

Alternatives Considered

Flodesk, MailerLite and Mailchimp

Reasons for Choosing Kit

The automation triggers were a little limited with MailerLite, and ConvertKit had much better (simplier, more direct) landing pages.

Switched From

MailerLite

Reasons for Switching to Kit

I was able to start on their free plan and the upgrades were very reasonable. Since my mailing list was small, it would either be some time before I needed to upgrade or the growth would mean that my business was healthy enough to pay for the next tier.
Ricki
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 14/10/2024

ConvertKit – Powerful (pricey) but worth it

ConvertKit has been a game-changer for my client's businesses. The intuitive interface and powerful automation features have helped me streamline their email marketing and find a way to build a loyal subscriber base for them.

Pros

The pros are the user-friendly, powerful workflows and funnels, and robust set of features.

Cons

Expense if you have more than 1,000 subscribers. It can get pricey.

  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
2
Ease of Use
5
Customer Support
3

3
Reviewed on 8/11/2024

My Kit Review

it was a mixed experience, i did not use it for that long, but changed to a different service after a few months

Pros

easy to use, simple, and effective UI. A newbie could use it

Cons

images were not organized properly, and the email messaging got a little confusing

Andreea
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 29/10/2024

Love all the features!

I have been using ConvertKit for about three years now and have really loved it. I run two newsletters with it and have loved all the features available and how easy and intuitive the platform really is. I was also able to easily transfer from my previous newsletter provider.

Pros

I really love all the features available and how easy it is to create forms, send out newsletter, resend to unopens, collect email addresses and even add a buy now button. It has many of the features I need in a newsletter provider.

Cons

The price - I think it's higher than competitor platforms.

Emily
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/11/2024

I LOVE Kit

Overall, ConvertKit has been extremely valuable in my small online business. The customer service is fantastic. They even allowed me to downgrade after I tried the paid version for a few months. This was really kind and I definitely appreciate their understanding that my business was just not making the income at the time. When I’m ready, I’ll upgrade to the paid version.

Pros

It’s simple to use. I have no computer skills and I feel like I can create beautiful emails for my business is just a few clicks.

Cons

Honestly, nothing at all. There is not one flaw I can think of.

Verified Reviewer
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 28/8/2024

ConvertKit, Great Tools For Reaching Your Customers

I enjoyed using the free version of the platform.

Pros

ConvertKit has many tools that were helpful in developing marketing instruments for my brand.

Cons

The cost of the platform is higher than other comparable tools.

Alternatives Considered

Yotpo

Reasons for Switching to Kit

I received a free trial offer to test ConvertKit
soma
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 2/4/2024

Easy to use for non-techie individuals

Pros

Ease of use and friendly/always available customer support

Cons

Limited integrations with other apps and shopping carts

Susie
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
3
Customer Support
0

5
Reviewed on 4/4/2024

It works, but takes some getting used to.

It's been good, but it's just difficult to learn how to use it properly.

Pros

The interface is clean and uncluttered.

Cons

It might be overly simplified. I converted from Mailchimp, which seems more geared towards small businesses; it is easier to learn how to use. ConvertKit also does not offer as many design options as Mailchimp but is a good choice if you have plain text emails.

Rachel
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 12/11/2024

Extra Expensive Options

ConvertKit is a good tool for email marketing, but it's expensive.

Pros

ConvertKit is easy to use and has a lot of features. I like the segmentation and automation features.

Cons

ConvertKit is more expensive than some other email marketing tools. Some features are only available on the more expensive plans.

Justin
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 27/10/2023

Great For New Teams

Overall, I'd give ConvertKit another try because I think the platform itself is great and they've likely added a lot of features and clarity since I worked with them.

Pros

ConvertKit has a lot of great features out of the box. From the visual builder to the double opt-in, the platform was easy to use. I especially liked the onboarding process–it kept me engaged and on track to win.

Cons

ConvertKit was fantastic for most things but I found some of the user views to be somewhat unintuitive. I didn't know what I was looking–are these contacts still subscribed? Are they subscribed but not confirmed? Who's my actual audience?

Alternatives Considered

Mailchimp

Reasons for Switching to Kit

Mostly cost and double opt-in for lead generation
Nicola
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 18/2/2023

Solid email marketing platform for all sizes of business

Using convertkit allowed to me to grow my email subscribers and nurture my relationship with them as I could create great automation sequences and build funnels to best serve my audience

Pros

User friendly interface and the majority of features most small businesses will need to perform their email marketing

Cons

As the company grew the price became higher without significant improvement in the product

Alternatives Considered

ActiveCampaign

Reasons for Choosing Kit

Mail chimp is not user friendly

Switched From

Mailchimp

Reasons for Switching to Kit

Convertkit had all the features I required at a lower price
Olga
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/8/2022

The email marketing software that will make your content shine

We have been using ConvertKit for 3.5 years now and we don’t plan on going anywhere else! If you’re looking for an email marketing platform that grows with your business and subscriber list, and that’s straightforward to use as well as efficient, then you don’t need to look any further than ConvertKit. My team and I find that it allows us to meet our goals quickly, deliver quality content, and all without overcomplicating things. Sometimes simple is best!

Pros

It’s hard to find things not to like about ConvertKit. I think one of the best things is that there is no major learning curve. You don’t have to be an expert in email marketing to understand how to use the software. Everything is pretty intuitive. And when you do have a problem figuring something out, they have amazing tutorials available as well as a very responsive and helpful customer service team. Each time I ran into an issue, it would be solved by their team in a blink of an eye. I also love that it integrates with the software we use at our company and with our clients, such as Acuity Scheduling and LeadPages. Finally, ConvertKit has all the features we need for our email marketing efforts to be a success: great segmentation, automations, and confirmation email option.

Cons

I think their reporting and their A/B testing could be more advanced. However, given they’re constantly improving things, I believe that these features will soon be improved. I will say that for the needs of small businesses and teams, what ConvertKit offers is absolutely sufficient.

Reasons for Switching to Kit

Honestly, after having tested out other software, we found that ConvertKit delivers on their promises, and that we can worry less about emails being delivered and focus on the content and conversion aspect.
Verified Reviewer
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

5
Reviewed on 5/10/2020

Great email marketing platform if you are NOT a beginner.

I'm not an email marketing beginner, but I tried ConvertKit and I didn't stay with them. I found their platform to be overwhelming, clunky, and I did not like the way the emails to my subscribers looked. The emails are quite plain.

As an online business coach for women with service-based businesses, I dont' want to be tinkering around for a long time trying to figure out how to use an email marketing platform i'm paying for and I also want my emails to stand out. ConvertKit doesn't do either of those things for me.

Pros

This is by far the best platform for organizing how you want your email series to be sent out as well as for tagging subscribers according to how they respond to your emails (like if they click on a button in your email to learn more, sign up for something, buy something, etc.).

If you know what you're doing, this is an intuitive platform that allows you to keep track of what your subscribers are doing and then target them with the appropriate marketing.

Cons

I feel like ConvertKit isn't beginner friendly because when you first sign onto there the interface is too overwhelming. The positive is that they give you a lot of options as to what you can do in email marketing and then the negative is that they give you too much options so then, like I said, it just looks overwhelming as a platform to work with.

They do have tutorials though as well as a trial so you can get to know the platform before you jump into the monthly fee that starts at $29.

Simon
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 8/5/2021

Solid and improving email marketing software

Overall ConvertKit is a good solid option, but only really if you're using the paid version. The free version lacks a lot of the good features. It is priced competitively and once you learn how to use it, it's pretty user friendly. Reliability wise, I've never had a problem as far as I can recall. Customer service is pretty quick and I've even reached out to the [SENSITIVE CONTENT HIDDEN] via Twitter and he was responsive.

Pros

When I started using ConvertKit it was a relative new entrant to the market and a competitor to the likes of MailChimp and AWeber. It was started by someone who had used other email marketing solutions and and had tried to overcome issues with these solutions. This meant for someone who was reasonably software literate it was straightforward to use and had some great features, and these have been added to as time has gone on.

Cons

There has been an update on the landing page section which meant I could no longer use one of sign-up forms, which was used multiple times over my website. Although necessary for them, it caused me as a user quite a headache to resolve. Also, if you go over a threshold of subscribers, the price goes up automatically...if you go back below the threshold you have to tell them to move you back down. The free option is not particularly great for brand new websites and on websites I have built for others, they've tended towards something like MailerLite initially.

Alternatives Considered

ActiveCampaign, GetResponse, Keap and Mailchimp

Reasons for Choosing Kit

Heard good things about ConvertKit from different sources and AWeber didn't seem as good value any more.

Switched From

AWeber

Reasons for Switching to Kit

Pricing and functionality on ConvertKit seemed more in line with what I needed and had recommendation for ConvertKit.
Marie
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 27/9/2020

I have two ConvertKit accounts, because they work so well!

Most likely, I'll stick with ConvertKit for the long haul. They've got enough features to cover my basic needs - considering it's only myself and maybe a VA here and there, even if I had more bells and whistles, it's likely I wouldn't have the bandwidth to take advantage of them. So, ConvertKit has fit my needs perfectly and their customer service is exceptional!

Pros

I migrated to ConvertKit in 2016 and have never had a problem with their service being down. I love how reliable they are! Once you get the lay of the land, ConvertKit is real easy to use too. Their software is straight forward and can do a ton for the low-cost compared to Ontraport and Infusionsoft.

Cons

A lot of my friends have been moving to Active Campaign, because they say AC has more analytic features than CK. I'm not sure what I'm missing, but I do wish I could have better data from CK on best days and time of day my emails are being received. I wish I could see which email subject lines are working best for me. I wish I could have an overview calendar of what was previously sent rather than having to thumb back page after page. I wish that ConvertKit's email templates were easier to use -- I don't know coding and had a designer help me out.

Alternatives Considered

Keap

Reasons for Choosing Kit

The tagging and automation features that ConvertKit has compared to what Mailchimp had (back in 2016 anyway) was a must-have.

Switched From

Mailchimp

Reasons for Switching to Kit

The price to get started with Infusionsoft was ridiculous.
Chandler
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 15/6/2023

ConvertKit is the most tech friendly

I enjoy the ease of using ConvertKit and how easy it is to use when working with a team.

Pros

After trying all of the popular email marketing platforms, I have found ConvertKit to be the easiest to use, and the best for managing my clients' email lists. The customer support is always outstanding, with quick replies and they always can solve an issue for me, and if they can't they get back to me once they figure it out.

Cons

I wish there were more features/more integrations with other platforms.

Sean
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 4/4/2024

Simple to use email marketing

Pros

Easy to set up and use. Has had some improvements since first started using.

Cons

Email editor could be better but it has improved.

Jennifer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 29/8/2023

It's been around for a long time and it's good but I never feel wowed

Overall, when a client has convertkit I know that I will be able to get it to do what it needs to do.

Pros

There are a lot of integrations with course platforms and other software that work with convertkit. It's very easy to use for email.

Cons

The landing pages could use more options to customize their design, maybe blocks of set layouts? I have a client who specifically told me she didn't want to use convertkit because of the name, and I can see how non marketers don't like the idea of "converting"

Ismaël Huberson
Ismaël Huberson
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 22/12/2022

Convertkit

Pros

Convertkit is a powerful email manager and landing page creator. It helps me a lot to automate my tasks.

Cons

I love working with Convertkit, it is a real asset for my business.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 29/8/2021

Helping creators grow their email audience? Convertkit is a solid platform.

Overall this is an easy to use, modern email marketing tool that covers all the basics. Great for beginners who want to get going fast. Also suitable for more advanced marketers. I enjoy using this. The interface is modern and easy to use. Unnecessary settings or steps are removed, making this a tool that doesn't require much time to get something created. Good documentation as well, so the beginner can get started knowing the support and education is just a few clicks away.

Pros

I like how Convertkit makes it easy and fast to get your lead generating page up and running and start collecting leads. The landing page builder is good with plenty of templates. You don't need technical skills to get a page up and start building your list. That's what Convertkit focuses on. It's a modern tool that offers all the basics and a few advanced features. No unnecessary bells and whistles needed if you want to focus on creating.

Cons

Pricing starts higher compared to other tools, but the advantage of Convertkit is that one email address only counts once, unlike other tools where a subscriber counts multiple times towards your total subscriber amount if that person is added to multiple email lists or campaigns.

Shivansh
Shivansh
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/9/2022

A fast and trustworthy email marketing tool...

Pros

I first saw Pat Flynn using ConvertKit and the process really seemed very smooth to me. I started using ConvertKit and never regretted it. You feel like you're using an extraordinary tool that seems to be running on its own. Very easy to configure and send email campaigns, amazing support team, a very straightforward interface, great speed, and decent pricing.

Cons

The pricing is not the most affordable if we jump into the marketing and email marketing tool world but is actually considerable. Other than this, my only concern is with putting together the signup forms and landing pages. It's not as great as tools like ClickFunnels, Leadpages, etc., but is still better than AWeber and GetResponse (is what I feel).

Sushant
Sushant
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 30/11/2022

Great no-code tool to manage subscribers

Overall it does a great job of quickly getting started with building an audience and delivering value. Still, after a certain point, it gets expensive if you are not monetising your audience. I also feel reporting, and email automation can be improved as well.

Pros

Entire newsletter subscription management is effortless with Convertkit. The landing page can be customised according to brand, with an email form deployed in less than an hour is remarkable. I also felt the overall delivery rate is much better than Mailchimp.

Cons

List management and email automation can be improved a bit. Sometimes I have to go to other tools like ActiveCampaigns just because their automation is much better. Reporting can be improved as well.

Stephanie
Stephanie
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/9/2018

Life Saver

Due to the ease of ConvertKit I email way more. I am not getting fancy yet with sequences, but in a matter of using it only for 2 weeks, the way the software is set up, I am begging to formulate big picture sequences, strategize campaigns and IN TRUTH, I was never able to look at my health coaching service and online webinars like this because my background is education. As a educator we don't think like this because our students just come to us, the stress of "getting clients" was so large and overwhelming until I found something like convert kit to make me BE more present and visible online. I AM SO GRATEFUL!

Pros

As a person with little to no tech background, truth, I was quite intimidated by this software. HOWEVER, what I love about it, is its dedication to quick videos that give you instant feedback and education to navigate and understand what you are doing. There are tutorials everywhere, in truth you never feel lost or alone or not supported. It is more about (as a new entrepreneur) it is more abut catching up with the scope of what you want to do with it. I initially used it to organize and gather emails and do live broadcast, but together with Leadpages these two have been my go to towards launching my first webinar only using emails in my direct network and slotting 8 out of 10 seats for my webinar. I really was lost in terms of how to manage all these emails and in truth they manage themselves. I What I love the most is how it auto tags/sorts the emails so I can see who responds to what funnel and make me a better and more strategic entrepreneur.

Cons

Nothing yet, I am more impatient with myself because I wish I could understand its full scope fast.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 2/11/2022

Amazing tool for Content Creators

ConvertKit is a great tool for email marketing. It does what I need it to do and let's me create attractive campings, landing pages and newsletters.

Pros

There are a lot of things to love about ConvertKit. It's easy to understand and you can get started quite quickly. The tool has good segmentation, automations, and confirmation emails. Also the email builder works really well!

Cons

The thing I like least is the pricing. If you're just starting out, the price can be a bit high depending on the amount of subscribers.

Alternatives Considered

ActiveCampaign and MailerLite

Switched From

Mailchimp
Yasmin
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 13/1/2024

ConvertKit is Great for Email Marketing.

Brilliant! I would highly recommend ConvertKit. Customer service is great, they are quick to reply and really helpful. Lots of choice of landing pages and the ability to customise/ brand your emails.

Pros

I like the feature that I can easily create a lead magnet, collect emails and names and connect it to a follow-up email campaign. Their customer service and training videos are always on point.

Cons

I seem to lose a few subscribers from my sequences somewhere along the line 🤷🏻‍♀️ other than those few who unsubscribe.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
4

4
Reviewed on 1/9/2023

A great choice for email marketing

I switched to ConvertKit because we needed a more powerful email marketing tool. ConvertKit is the industry standard, and I feel like our email marketing system is much more professional after switching.

Pros

I like that the audience can click a link within an email and be automatically segmented. It is also easy to create new broadcasts (emails), and ConvertKit recently added the ability to have saved brand colors, so changing the font and button colors is simple.

Cons

ConvertKit isn't as "pretty" (or image-based) as some platforms; however, I'll take deliverability over pretty emails any day. It's also a little overwhelming to learn what everything means in ConvertKit, but once you become familiar with the wording and where things are, it's easy to accomplish what needs to be done.

Dewana
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 26/4/2024

ConvertKit was a great product for this Newbie at Contact Management.

Pros

I loved that it was free to start up to a couple thousand contacts.

Cons

The price rose sharply as your contacts rose whether you were using it to make money off the list yet or not.

Alternatives Considered

MailerLite and ClickFunnels

Switched From

MailerLite

Reasons for Switching to Kit

The free price along side the easy set up.
Morgan
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/9/2024

Top Tier Email Marketing Tool

Pros

How easy it is to stay organized, schedule content, and collaborate with team members. Our [sensitive content hidden] has utilized ConvertKit for email campaign management for years and the features just continue to get better and better. It makes it easy to stay updated on metrics with click and open rates, subscriptions, etc. It has played a vital role in lead generation and the continued success of our company.

Cons

We have had a couple scheduling issues with drip feeds, but I believe they have been resolved.

Sanket
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/7/2023

ConvertKit Review

I'm not new to email marketing, but I tried ConvertKit and didn't stick with them. I found their foundation to be overwhelming and unwieldy, and I could have done without the way the letters to my supporters seemed. The messages are straightforward. As a web-based business coach for ladies with administration-based firms, I don't need to waste time figuring out how to use an email promoting stage that I'm paying for, and I also believe that my words should stand out. ConvertKit performs neither of these things for me.

Pros

The most accommodating aspect, in my opinion, is the technical help. The practice exercises are excellent. Furthermore, if I am unable to make something work, I send an email to support expressing my concern/question, and they respond with step-by-step instructions for resolving the issue!!! The response time is really fast, typically within a couple of hours - I believe this is extremely responsive. Furthermore, when you switch from another stage to ConvertKit, they migrate all of your contacts with labels! So you don't need to be very tech savvy; instead, focus on the substance of your message rather than the technology behind it! I changed stages because I needed to create an evergreen 30-day email series that anyone could access at any time.

Cons

The implementation is essential; it continuously resembles a beta delivery. The structures aren't as responsive as they claim; things appear fantastic on their page and then on view, but when distributed, you have to tinker with them to get them to work. When I first needed to contact their help desk, their email module was causing'malware' alerts on my site with Avast, and they were more concerned about removing me from their daily task records than with resolving the issue. This was eventually resolved; I accept that it could have been in Avast's hands, but this issue lasted fourteen days in convertkit's hands. I then got a list of 5 enquiries for which I had received a response.

Monica
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 5/7/2023

ConvertKit saves time, effort and money. Check it out.

I've had a great experience. There is a bit of a learning curve when you first start, but CK is a powerful email marketing tool with loads of customizations and automations that make it worth the time to learn it.

Pros

CK allows me to tag my subscribers so easily which then allows me to send customized content to each set of subscribers. I also love the email templates that make my weekly emails easy to complete. The extensive library of training resources are SO helpful when I have a question.

Cons

CK is pretty technical so you have to have more of a systems/logistical brain to use it. If you're used to drag/drop, point/click, you may be a little intimidated by parts of CK. It all works well but requires a bit more technical skill that I needed for Constant Contact. It's totally worth it for me though!

Alternatives Considered

ActiveCampaign, MailerLite and Mailchimp

Reasons for Choosing Kit

CK is a more robust tool and it integrates easily with all the parts of my WP website - Wishlist Member and WooCommerce.

Switched From

Constant Contact

Reasons for Switching to Kit

CK is a more robust tool and it integrates easily with all the parts of my WP website - Wishlist Member and WooCommerce.
Verified Reviewer
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/6/2023

A great email service provider! The best!

I am relatively new to the email marketing business. I have found the support of the Convertkit team to be great. It has helped me a lot.

Pros

Convertkit is easy to learn, and many videos and training resources are provided for newcomers to email automation.

Cons

There's nothing I don't like about Convertkit. I only wish I had more time to explore and try all the features.

Sham
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/9/2023

ConvertKit is the best email software for competitors!

Pros

ConvertKit truly changed my email game. Initially I used convertkit for the automation features, but now we manage all of our emails via convertkit, this includes onboarding, pop ups, registration emails and much more! [sensitive content hidden] and his team have killed it with this product and it gets better year on year!

Cons

I genuinely have nothing bad to say about ConvertKit, having used Mailchimp before, ConvertKit is miles better!

Celine
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 18/5/2024

Amazing for creating custom audiences

Pros

I like how easy it is to segment custom audiences within your emailing list. It helps us to not annoy our audience by sending them emails they don’t care about. We can better align with their interests.

Cons

The landing pages leave much to be desired, but considering how advanced the responses can be and how that can be set up, this is such a small thing.

Arthur
Arthur
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/11/2023

Good job

Convert Kit prioritizes user experience, especially evident in its automation features. The platform provides easily configurable automation sequences, enabling businesses to streamline their communication workflows. Whether it's welcome sequences or targeted follow-ups, Convert Kit simplifies the automation process, saving time and guaranteeing a personalized experience for subscribers.

Pros

Convert Kit provides an assortment of aesthetically arresting and impeccably devised templates tailored to diverse industries and objectives. These templates transcend mere visual allure; they boast a heightened level of adaptability, enabling users to seamlessly harmonize them with their brand identity.

Cons

Nothing really. In rare cases where users face challenges, Convert Kit's customer support is highly praised for being responsive and effective. The support team is always available to help with any queries or technical issues, ensuring users can fully leverage the platform's benefits without unnecessary disruptions.

Casey
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 9/5/2023

Email Marketing Made Easy

Nothing but the best. I came for email campaigns and email marketing, but have stayed for the constant innovation and simple ease of use from the platform.

Pros

There are ample resources and education available to use this platform. My background is not in marketing or email marketing, but the education that ConvertKit has available has allowed me to optimize the service and makes me feel like I am getting real value from this product.

Cons

Nothing. Seriously, nothing. Since I have had ConvertKit as a part of my business (over 2 years), they have only innovated the product and added more features (most recently creator profiles and product integration) that I actually am exploring downsizing OTHER services that I use to see if I can just use ConvertKit for everything digital.

Ana
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 8/2/2024

ConvertKit Review

It's good. I have recommended this software to friends.

Pros

It's very user-friendly and it offers many templates.

Cons

I usually use ConvertKit in creating landing pages and I think it's good but it has its limitations when it comes to customizing.

LaMeshia
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 31/12/2023

Is it really for creatives?

When I first used Convertkit to create a simple landing page it was fantastic. Over time I have become accustomed to creating and Convertkit is not for me anymore.

Pros

Convertkit boasts that the platform is specifically for creators. I am not sure it is. It is a great templated platform for people who know nothing about CRM or email lists. They can grow on this channel.

Cons

I do not like that the landing pages are not customizable. I can't change or insert fields.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 27/3/2024

Strong feature set but UX could be improved

Pros

Strong model of people in the audience along with the tools you need for both regular campaigns and marketing automations.

Cons

The UX can be frustrating. The email template builder is pretty clunky, e.g. sometimes super hard to select the element you need. It takes a while to get your head around when to use different options e.g. sequences vs workflows.

Dain
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 23/9/2024

A Real Slam Dunk

Pros

Convertik simplifies registration and payment management, freeing up valuable time for me to focus on the court

Cons

A few additional customization options would be welcome to meet my specific needs

Ngala Emmanuel
Ngala Emmanuel
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
1

4
Reviewed on 6/9/2023

It's good for lead generation

It's ideal for small business needs like lead acquisition and some marketing purposes. I recommend it.

Pros

It has helped to achieve quite a great reasonable amount of results. We haven't been with it for a long time but It's been a nice option from form design to campaign management.

Cons

I think the landing page builder still lacks some advanced features.I also think that the company is not adding enough templates. ConverKit is costly but it's worth it.It doesn't handle large data well.

Alysa
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/4/2024

A must for all marketers!

Pros

This platform is VERY easy to use and is one that I now recommend to my clients as well!

Cons

I have had no negative experiences while using the platform.

Andrea
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/7/2023

Automate Your Email Marketing & Stand Out

Pros

This is my favorite email tool of all time, and I've tried many. I'm not a fan of any email blasts that feel impersonal or boring. The customizable templates, audience tags, and sequences by action all work together beautifully with ConvertKit. Highly recommend switching over if you're using MailChimp.

Cons

I'd like it to be easier to embed videos and more options for image sizing without coding.

Verified Reviewer
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/9/2024

Excellent Landing Pages

Pros

Excellent Landing Pages that increase conversions

Cons

Pretty pricey if you aren't using all of the features

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 1/6/2024

ConvertKit is good for creators, but pricey

Overall easy to use, though I'd like more onboarding and I think the price is too high.

Pros

I like that ConvertKit has a ton of tools that are useful for marketing.

Cons

I don't like how ConvertKit pricing is so high. It's hard to justify with competitors.

Bryan
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
2
Customer Support
0

4
Reviewed on 27/11/2023

Has its benefits but not what I needed.

Pros

It was fairly easy to get the account created.

Cons

It was hard to get things working the way that I wanted. There are other services out there that provide better options to what you are trying to do. I didnt find that this software provided everything that I needed.

Judith
Judith
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
5
Customer Support
5

3
Reviewed on 22/10/2023

It's basic and lacks some advanced features

It didn't favor me, and I had to look for something better.

Pros

I like Convertkit because its templates are easily customizable compared to some other landing page builders that I've tried. I mean, it's one of the criteria I research from every software.It's equally Mobile Responsive and supports a few awesome integrations.

Cons

Convertkit provides Limited Customization Options which can be hard to cope with. There is less flexibility when researching advanced customization options.- It also lacks advanced features like AB testing and advanced analytics, which I find essential for my business.

Thomas
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 12/5/2024

The Email Management to Try

Pros

I run newsletters, and I ConvertKit is the option I’m exploring at the moment. So far so good. It highly recommended.

Cons

Pricing can be better. It’s a great product but new entrepreneurs may be missing out because of the pricing.

Verified Reviewer
  • Industry: Alternative Dispute Resolution
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/8/2022

I don't know why we bothered with any other service. ConvertKit outpaces the rest.

Pros

Constant free trainings. Customer service is amazing. The conferences! The community! The entire company leadership, values and constant striving to improve.

Cons

It's hard to come up with much I don't love about CK. Integration with Teachable is challenging because Teachable uses one field for first and last name, so it doesn't automatically parse them out. Not CK's fault, tho.

Shaikat
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/3/2023

Best Email Marketing Tool

Amazing Email Marketing Solution.

Pros

ConvertKit is the top-of-the-line email marketing tool on the market. It's not just an email automation tool, it's more than that. It has many exciting and advanced features for marketers, making it a powerful marketing solution. The free plan is a decent option for beginners getting started in this industry.

Cons

The price is high, the 300 contacts limit is not lucrative, and if you have a large list, the price will go up pretty fast. I wish they had an LTD with a decent limit.

218 reviews

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