--- description: Review of Supremo Remote Desktop Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Supremo Remote Desktop | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Remote Monitoring and Management Software](/directory/4344/remote-monitoring-and-management/software) > [Supremo Remote Desktop](/software/100976/supremo) # Supremo Remote Desktop Canonical: https://www.softwareadvice.ie/software/100976/supremo Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.ie/software/100976/supremo?page=2) > Supremo is a remote support solution for Windows, macOS, iOS, and Android that unifies RMM, Help Desk features, and AI-driven Behavioral Threat Detection into a single tool for IT teams, technical support operators, and MSP/MSSP. Use requires no configuration, and mobile connectivity is included at no extra cost. Through screen sharing, technicians deliver remote support for instant troubleshooting or planned, unattended maintenance. Sessions move faster with multi-monitor support, quick-select shortcuts, and command-line configuration, backed by access policies and passwords customized for each user or device. Every session includes Chat, file transfer, an unlimited online address book, and remote printing, with automatic updates and unattended access available through a single click. Mobile support does more than connect to smartphones or tablets: via Supremo Mobile, technicians can turn a mobile device into the master controller to access computers and servers, complete with direct access to Android and iOS endpoints. Within RMM, functionality includes Patch Management, Network Scan, Remote Shell, and live Process, Service, and Event monitoring, creating a continuously updated Hardware\&Software Inventory across all managed devices. Help Desk tools feature a Support Queue and remote support invoicing, featuring configurable billing models tailored to client contracts. For larger deployments, Supremo handles automatic and mass configuration and deployment, real-time license usage control, and detailed, exportable connection reports. User management and license sharing enable a Support Team to balance tasks and distribute workload seamlessly. Additionally, the application can be rebranded using Supremo Custom and Custom Pro for MSPs and MSSPs delivering support services. End-users receiving support do not need to create an account, install a VPN, or modify router and firewall rules - they simply download and execute the client, with connection confirmation available as an extra verification step before access begins. Sessions run across an encrypted, 2FA-protected connection. A complete security posture is established using anti-brute-force protection, ID whitelisting, connection confirmation, and granular permissions, while system integration is achieved via a command-line interface, open APIs, or custom software builds. Instead of per-seat pricing, Supremo measures active concurrent connections and, as an option, managed RMM endpoints, providing unlimited remote users and endpoints to connect to. Billing options include quarterly, annual, or multi-year terms, with term length, connection counts, and monitored devices easily adjusted from the online account dashboard at any time. Three tiers - Solo, Business, and Professional - range from one connection to as many as you need to run simultaneously, with core functions such as RMM, device health monitoring, Patch Management, advanced reporting, and Helpdesk features centered in the Professional plan. > > Verdict: Rated **4.7/5** by 447 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 447 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Nanosystems - **Location**: Ascoli Piceno, Italy - **Founded**: 1986 ## Commercial Context - **Starting Price**: €178.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Supremo is provided in three different editions: Solo (1 simultaneous connection), Business (starting from 3 simultaneous connections) and Professional (starting from 3 simultaneous connections, with full RMM and IT management features). Subscriptions can be purchased quarterly, annually, or on 2- and 3-year terms. Supremo Solo: from €7.37\*/mo (3-year plan) up to €11.00\*/mo (quarterly plan) Supremo Business: from €13.37\*/mo (3-year plan) up to €19.67\*/mo (quarterly plan) Supremo Professional: from €28.28\*/mo (3-year plan) up to €42.67\*/mo (quarterly plan) Extra connections can be purchased for Business and Professional editions at €39\*/year each and 13€\*/quarter each \*prices don't include VAT Want to try Supremo? Download it now, first 21 days of use are free. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Armenian, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Dutch, English, Estonian, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Automated Routing - Chat/Messaging - Compliance - Cross-Platform - Cross-Platform Access - Customisable Branding - Data Encryption - Diagnostics - File Sharing - File Transfer - Inbox Management - Live Chat - Mobile Access - Mobile App - Mobile Device Access ## Integrations (5 total) - Acronis Cyber Protect - Acronis Cyber Protect Cloud - Deepser - Devolutions PAM - Devolutions Server ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Remote Monitoring and Management Software](https://www.softwareadvice.ie/directory/4344/remote-monitoring-and-management/software) ## Related Categories - [Remote Monitoring and Management Software](https://www.softwareadvice.ie/directory/4344/remote-monitoring-and-management/software) - [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software) - [Remote Support Software](https://www.softwareadvice.ie/directory/4537/remote-support/software) - [Remote Desktop Software](https://www.softwareadvice.ie/directory/4019/remote-desktop/software) - [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software) ## Alternatives 1. 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[BeyondTrust Remote Support](https://www.softwareadvice.ie/software/127126/bomgar) — 4.6/5 (2011 reviews) ## Reviews ### "Perfecto para mi dia a dia" — 5.0/5 > **Jose R** | *19 March 2026* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: De supremo Remote me gusta la facilidad de uso , la organizacion de carpeta y disponibilidad de MFA. > > **Cons**: nada, todo me gusta.Quizas 3 conexiones a la vez se me queda alguna vez corta con la version actual. > > me parece uno de los programa de control remoto mas completos, me ayuda en mi dia a dia y me sirve para no tener tantos desplaçamientos. ----- ### "Coming From Teamv... experience" — 5.0/5 > **Pierre** | *3 November 2022* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Great software for reasonable cost. Licencing much better compared to others (and particularly the one above (no problem when transfering licence to another new PC \!) ... > > **Cons**: Using chars in interactive session password comes with some difficulties when discussing with customers by phone (did you say "u", no "o", plesae restart ....) ...Only numbers was (before) a better solution for me ... ----- ### "Disenchanted Custommer" — 3.0/5 > **Arturo** | *3 November 2022* | Computer Software | Recommendation rating: 3.0/10 > > **Pros**: It's easy to use, has good price. It let us take full control of remote host so we can configure Windows on remote side. > > **Cons**: Very frequent disconnections. Our Internet service is stable and very reliable, and after over 2 yr of use we are sure Supremo can be improved. TeamViewer does not present this problem.Maybe Supremo needs a mirror server in North America. If there is, we don't know or have no access. > > Supremo does the job, but leaves a lot to be desired in connection reliability.We really hope you take a good dive into this situation. ----- ### "Great remote software, easy to setup and good value" — 5.0/5 > **Philip** | *4 May 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I really like how simple it is to get this software working on a clients machine and how it has exactly the features that I need. It's a lot less money than other competitors for a license and it pretty much does the exact same thing. > > **Cons**: Compared to other products, the network lag is a little more noticeable. I'm not sure why this is, but it is not a huge deal because I am saving a lot of money on the product and I am willing to deal with a slight delay. ----- ### "Good for remote working and desk top support" — 5.0/5 > **Malcolm** | *3 November 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: If you deal with remote customer support than this product is good for you. It's simple to get customers to download the current tool for their computer. > > **Cons**: The mobile version on a tablet is not easy to scroll down or up > > It has helped reduce the support team teklephone times with customers ----- Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.ie/software/100976/supremo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/100976/supremo) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data