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About RemotePC
RemotePC is a cloud-based and on-premise remote access management solution designed to help businesses communicate with clients, transfer files and manage applications across various remote devices. The platform offers one-time access, which enables organizations to host temporary sessions using a unique access ID and key.
RemotePC comes with white-board capabilities, which allows users to comment, annotate and draw on a common screen in real-time. It offers a host of features such as video conferencing, Augmented Reality (AR)-enabled live video sharing, multiple users, sessions recording, remote reboot, role-based permissions and more. Additionally, the collaboration functionality lets administrators invite associates to edit presentations or documents and troubleshoot issues.
RemotePC assists managers with tracking multiple remote sessions via access/web activity logs. Furthermore, the chat feature allows users to communicate via real-time text messages. Pricing includes annual subscriptions and support is provided via phone, email and other online measures.
RemotePC pricing
RemotePC does not have a free version but does offer a free trial. RemotePC paid version starts at US$29.50/year.
Starting Price:
US$29.50/year
Free Version:
No
Free trial:
Yes
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RemotePC Reviews
Feature rating
5 reviews of 549
View all reviews
Michael
- Industry: Translation & Localisation
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 27/11/2022
Cheaper than the competition, with all the features I need
RemotePC is cheaper than the competition, with all the features I need.
Pros
Price: RemotePC is cheaper than the competition. I previously used another program (ZOHO Assist) but was looking for something better, but also cheaper if possible. RemotePC is cheaper, especially since I got the special discount for getting a 2-year subscription.Audio chat:I use RemotePC to hop onto computers of friends and family to help them fix things and troubleshoot. The video chat functionality is extra cool as we can can video or audio chat while I help them fix things on their computer.Good connection:I have fibre optic internet but the people I help remotely often have pretty terrible internet and yet it works perfectly.
Cons
A minor thing but I don't need the video aspect of Video chat, I just use it to chat to the person I am helping by voice. A simple audio chat feature would be cool.
Dharmesh
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 12/6/2024
Great HIPAA compliance Remote Desktop
Pros
Easy installation and access to remote PC without needing lot of support.
Cons
Ability to grant computer by user and hopefully they can roll this out in the future.
Alessandro
- Industry: Construction
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 6/8/2024
Best app for Beam Pro and Xreal Glasses
10/10 so far its been the smoothest remotepc experience ive used.
Pros
Best remote softare i have found to use with AR glasses and Beam Pro (Xreal). IT works with the bt input device so well. Highly recommend if you are using Xreal beam pro. I am using it on a mac which was hard to get other programs to work well with
Cons
not a huge fan of needing to create a login but it does make it essier
James
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
1
1
Reviewed on 3/2/2022
Don't ever rely on this software!!
Overall experience is poor, have had several time consuming chat sessions and the answer is always to "update to the latest version" - which makes no difference.
Pros
I liked the appeal of the price.... but I soon learnt you get what you pay for!
Cons
Unreliable, don't ever install this where remote access to a machine is critical - it will let you down! Buggy, crashes all the time with various software exceptions, file transfer is is a guessing game as to whether it will do it/has done it, client machines continuously need the software processes killing via task manager and then re starting to get it to work - this is exaggerated on pcs with multiple user accounts as switching users seems to cause it to hang consistently. Also has a habit of reporting that a session is in progress when it is not. I was a Logmein user for years before switching to this product so no stranger to remote software. Logmein might be more expensive but it is in a completely different league to RemotePC
Response from IDrive
Hi, we'd like to look into this for you and get this working properly. Can you please email us at [email protected]
Replied 7/2/2022
Aleks
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
4
Reviewed on 31/5/2024
Great remote software
I use it on daily basis and really like it
Pros
Easy to set up, easy to use, very reasonable price, a lot of options
Cons
No screen switching between connected computers
