--- description: Review of RemotePC Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RemotePC | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Online Help Desk Software](/directory/3529/online/software) > [RemotePC](/software/100979/remotepc) # RemotePC Canonical: https://www.softwareadvice.ie/software/100979/remotepc Page: 1 / 25\ Next: [Next page](https://www.softwareadvice.ie/software/100979/remotepc?page=2) > RemotePC is a cloud-based and on-premise remote access management solution designed to help businesses communicate with clients, transfer files and manage applications across various remote devices. The platform offers one-time access, which enables organizations to host temporary sessions using a unique access ID and key. RemotePC comes with white-board capabilities, which allows users to comment, annotate and draw on a common screen in real-time. It offers a host of features such as video conferencing, Augmented Reality (AR)-enabled live video sharing, multiple users, sessions recording, remote reboot, role-based permissions and more. Additionally, the collaboration functionality lets administrators invite associates to edit presentations or documents and troubleshoot issues. RemotePC assists managers with tracking multiple remote sessions via access/web activity logs. Furthermore, the chat feature allows users to communicate via real-time text messages. Pricing includes annual subscriptions and support is provided via phone, email and other online measures. > > Verdict: Rated **4.7/5** by 583 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 583 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: IDrive - **Location**: Calabasas, US ## Commercial Context - **Starting Price**: US$29.50 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Activity Tracking - Chat/Messaging - Collaboration Tools - Communication Management - Drag & Drop - Event Logs - File Management - File Sharing - File Transfer - Mobile Access - Multiple Monitor Access - Print Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Help Desk Software](https://www.softwareadvice.ie/directory/3529/online/software) ## Related Categories - [Online Help Desk Software](https://www.softwareadvice.ie/directory/3529/online/software) - [Remote Desktop Software](https://www.softwareadvice.ie/directory/4019/remote-desktop/software) - [Remote Support Software](https://www.softwareadvice.ie/directory/4537/remote-support/software) ## Alternatives 1. [TeamViewer ONE](https://www.softwareadvice.ie/software/99131/teamviewer) — 4.6/5 (11626 reviews) 2. [AnyDesk](https://www.softwareadvice.ie/software/100985/anydesk) — 4.6/5 (1786 reviews) 3. [Zoho Assist](https://www.softwareadvice.ie/software/392373/zoho-assist) — 4.7/5 (1406 reviews) 4. [GoToMyPC](https://www.softwareadvice.ie/software/99800/gotomypc) — 4.8/5 (588 reviews) 5. [Iperius Remote](https://www.softwareadvice.ie/software/261056/iperius-remote) — 4.3/5 (227 reviews) ## Reviews ### "Great Product At A Great Price" — 5.0/5 > **Dan** | *19 March 2026* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: Amazing price. Allows me to work remotely with no issues. Using it is almost identical to sitting at my own desk at the office but allows me to work anywhere anytime. > > **Cons**: I have had a couple of issues with pdfs while logged in. I can view the files ok but I lose sight of the cursor. I can still select items but the cursor is sometimes invisible. > > Overall, my experiences have been exceptional with RemotePC. It is on par with other remote login programs that I have used and is much cheaper. ----- ### "Review for remote pc" — 5.0/5 > **Johnson Kiran** | *23 October 2024* | Maritime | Recommendation rating: 10.0/10 > > **Pros**: Working well for remote connection. Its very convenient to use for our operations > > **Cons**: All features are good. Presently no comments > > I am happy with software. We are using it for our operations ----- ### "Mediocre support and continuous issues" — 2.0/5 > **Rob** | *10 October 2022* | Information Technology & Services | Recommendation rating: 3.0/10 > > **Pros**: What i like about the software is the availability is has, you are technically able to do anything you have to be able to do in a remote session to be able to work normally in a remote session like; printing, file transfer and the fact you are able to launch certain apps only through RDP Connector. > > **Cons**: What i currently do not like about RemotePC is the lack of support for people in the EU region and the number of issues we have run into. The support for people in the EU region is slim to none, the chat support is great, but they are only 1st line and are not able to perform any actual support actions other than tell you where you can get help, help you with FAQ and check the status on your support tickets. The actual support (via email and phone) is poor. We have only an hour a day where we can get proper support via phone and even then, we usually end up getting forwarded and told to wait a few business days before an issue can be resolved and that we should check our email through the week. This has cost us a lot of time and because of this we have not been able to finish the work for a client for nearly a month now. The email replies are a lot of time very minimal and sometimes we dont even get a response back for days or at all, we ask support again and get told to wait a few more days and give the team some more time. As an IT provider this is unacceptable and can cause for a loss of clients, this also causes for a company to look into other alternatives to this product. Therefore, my biggest suggestion for RemotePC is a support line for Europe or a general 5 day 24 hours a day call line. > > My overall experience using the tool when not running into any issues is alright, if everything was working and going to plan i was able to work as intended. Unfortunately, this is a rare occurrence for me personally. Due to the lack of EU support, we have had to wait days for an issue to get solved, sometimes even to not get an answer back till we contact support back ourselves. Because of this support and the continuous number of issues we have run into we, at the current state of the product, would not recommend it to businesses planning on using it in the EU region. I feel like the product would be a lot more useable if you have the phone support the US region does, this is why i recommend getting an EU line. ----- ### "Amazingly Simple Access" — 5.0/5 > **Jason** | *10 September 2024* | Nonprofit Organisation Management | Recommendation rating: 3.0/10 > > **Pros**: The program has extremely easy setup and onboarding. I’m now in full control of my tech stack without the need to lug laptops all over creation. > > **Cons**: I wish the pricing was a bit more incremental. I’d really like to manage a few more devices but not as many as the next pricing tier. > > I have been blown away how simple the program is to use and the functionality of things like file transfers, remote access, and mobile device apps for pc access. They have a new customer that will be a return customer\! ----- ### "Perfect solution" — 5.0/5 > **Heather** | *21 January 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Our accountant is able to access our account and help us at anytime. > > **Cons**: Haven't had a problem yet and I'm sure the customer service will be able to help me out\! > > The customer service has been great and the price point is amazing\! ----- Page: 1 / 25\ Next: [Next page](https://www.softwareadvice.ie/software/100979/remotepc?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/100979/remotepc) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data