Zoom Workplace

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About Zoom Workplace

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Reimagine how your teams work with Zoom Workplace. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
Zoom Workplace Software - Zoom Video Conferencing
Zoom Workplace Software - Zoom Chat
Zoom Workplace Software - Zoom Meetings
Zoom Workplace Software - Zoom Phone
Zoom Workplace Software - Zoom Contact
Zoom Workplace Software - 6
Zoom Workplace video
Zoom Workplace Software - Zoom Video Conferencing - thumbnail
Zoom Workplace Software - Zoom Chat - thumbnail
Zoom Workplace Software - Zoom Meetings - thumbnail
Zoom Workplace Software - Zoom Phone - thumbnail
Zoom Workplace Software - Zoom Contact - thumbnail

Zoom Workplace pricing

Zoom Workplace has a free version. Zoom Workplace paid version starts at US$14.99/month.

Starting Price:
US$14.99/month
Free Version:
Yes
Free trial:
No

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Browse Zoom Workplace Reviews

14,130 of 14,130 reviews
Sort by:
Mirko
Mirko
  • Industry: Computer & Network Security
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/12/2024

Zoom, the king of all meeting apps.

A lot used on Work meetings, also on personal use, my childs use it on their school and zoom also can be use to watch places or situations, I used a lot to check my children in the living while they play with toys, zoom can be very versatile

Pros

Zoom is a global solution that serves to connect with everyone and using all possible means, since it adapts to the needs of each one.

Our team can use Laptop, Tablet, or even CellPhone to connect each other.

Also there is no delay on connections and all our mettings can be recorder to check later for anything that need to verify.

Also, our children can use this features in their classroom and social meetings, so everyone win.

Zoom it's universal, we can use other apps, but Zoom it's always winning with new features that is why Zoom is the King.

Cons

- Some limitations in time on free meetings.
- We need to pay for unlimited meetings, but worth every penny.

Alternatives Considered

WhatsApp

Reasons for Choosing Zoom Workplace

Zoom have more features, and excellent delay control.

Switched From

Google Meet

Reasons for Switching to Zoom Workplace

Popular, easy, but with a lot of bugs, so zoom it's a very better option.
Kristan
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/12/2024

Zoom to better results

Overall I am very happy with Zoom. Before I switched to Microsoft Teams I had a lot of good experiences collaborating with colleagues over Zoom. The ability to seamlessly share screen, share videos really smoothly and send files using the chat function allowed us to design over the internet really effectively.

Pros

Zoom is a powerful tool for videoconferencing at work. I switched from this software to Microsoft Teams but I think the video quality is higher on Zoom and the ability to collaborate is just as strong.

Cons

Zoom can have some issues when it comes to microphone problems. I tend to find the connecting a microphone to Zoom less straight forward than using Microsoft Teams. I have also found that the browser version of Zoom can be glitchy if a partner or colleague doesn't have it installed.

Abby
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
2
Customer Support
1

2
Reviewed on 18/12/2024

Frustrated with the recent updates

I liked Zoom a lot more before it became Zoom Workplace. I am disappointed in the company for always trying to add more instead of perfect their product that already exists. Dont add more features until the current features can work seamlessly without crashing my computer!!

Pros

I love the new whiteboard and I love the remote control feature

Cons

I hate the most recent update. I hate that I cannot find a way to easily copy and paste my personal meeting link. I think there are WAY Too many new tools that I dont need to use for my own job and it makes me feel like I am paying extra for things that I dont want. Zoom often crashes my computer, and the whiteboard lags. I wish they would launch a more basic version for a lower cost that had unlimited meeting times, the whiteboard, and nothing else. I do not need a million tabs on my zoom app confusing me and crashing my computer and I am sadly considering switching to another platform.

Joy
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 29/12/2024

Great tool for virtual meetings.

Good overall experience. I use Zoom primarily for coaching calls with clients, as well as for recording podcast interviews and conducting other meetings. It's user friendly and I love the AI meeting summary feature. One frustrating thing...I have the AI meeting summary set to go automatically, but sometimes it doesn't and then I'm left without my notes, so I'm having to manually check that it is truly enabled for each session still.

Pros

AI Meeting summary, ability to automatically record and automatically take notes, transcripts, lots of integrations, decent quality.

Cons

Wish the monthly payment wasn't quite so much and that I didn't have to pay a full seat every time I need to occasionally add another user while I'm on vacation. (If it weren't for this, I would do the annual license, but then I'd end up paying for that extra seat for a whole year!)

Verified Reviewer
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 9/1/2025

Expensive Gold Standard

I had a good experience, the only thing that was bad was the price.

Pros

Having the name brand of Zoom makes my company look professional. I like that it's the Kleenex of video conferencing. I also love the face enhance feature, makes me look better on camera!

Cons

It got sooo pricey for my team to use and implement.

Alternatives Considered

Webex Suite

Reasons for Choosing Zoom Workplace

Seeking out a more professional brand presence for my business

Switched From

Google Workspace

Reasons for Switching to Zoom Workplace

Name brand recognition and my clients know how to use Zoom
Dominick
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/1/2025

Zoom Is A Must!

I used to use BlueJeans for video calls, but Zoom has worked better and been a much more intuitive product overall to use. I tried out google meets a few times as well, but it still doesn't compare to Zoom.

Pros

Zoom makes it super easy to virtually meet for work and is a vital piece of software for any remote working team to have. Being able to screenshare and connect with large groups of people all over the world has massively improved productivity.

Cons

I have no complains about Zoom Workplace, it's a great piece of software!

Tyler
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 15/11/2024

A Zoom Overview - From a Digital Marketer and Small Business Owner

Zoom workplace has been integral to my professional life both with my digital marketing job and with my own business. Being able to meet virtually with my international team has opened up the doors for stronger bonds and communication.

Pros

Zoom Workplace makes it quick and simple to set up Meetings that integrate well with the Google Calendar. It has personally helped me immensely with my career to be able to meet my teams virtually, as we are international. The Chat feature during meetings helps a lot in terms of being able to send links within the Meeting itself, rather than another third-party service.

Cons

For my business, we save on operating expenses by using the free version of Zoom Workplace. However, this comes at the cost of Meetings having a 40 minute timer before it kicks everyone out. This can be remedied by simply rejoining using the same link, or setting up a new meeting. Even so, this timer is an unnecessary hindrance that makes us look unprofessional. If Zoom lets up simply rejoin to reset the timer, they should just increase the timer duration to at least an hour or remove the duration to begin with.

Alternatives Considered

Google Meet

Reasons for Switching to Zoom Workplace

Unlike Google Meet, Zoom Workplace doesn't heat up my laptop significantly, nor does it lag. It seems that Zoom Workplace is a more lightweight application in comparison, making it compatible with more devices.
Juan Carlos
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2024

Zoom Workplace Fantastic

Zoom Workplace is a fabulous, comprehensive tool with great features. It has a friendly, didactic and very professional interface. I give it 5 stars. It makes life easier for me when scheduling my meetings and project presentations.

Pros

Zoom Workplace has great connectivity, I've been doing great with video conferencing and project presentations.

Cons

I would love the recording schedule to have different time equalizers, but the other details are fine.

kimberly
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/12/2024

Highly recommend

Very positive. I love the ability to communicate with clients and opposing parties from the comfort of my office.

Pros

The ability to see who you are communicating with is very useful. When we have telephonic court hearings, the parties often end up accidentally talking over each other because you cannot see faces and indications that someone is about to say something. Zoom fixes that issue.

Cons

The backgrounds available are pretty limited and tend to cut off parts of your hair if you are using a virtual background, which can look very strange. I'd also prefer if each user was assigned a single meeting room id and passcode, rather than the auto generated ones, as that can get very confusing and we have had a few instances where a client went into the wrong meeting room from an old link.

Royce
  • Industry: Religious Institutions
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 9/12/2024

ZWP is Awsome!

Like I said in the Pro section I use it everyday I also use it for interviews for jobs that I'm looking for my overall experience is a 10 plus with this product

Pros

I've been working with zoom for over 5 years and I find it to be the best
VC software I've even considered becoming an affiliate so I could offer it to others I would love to do that anyway it's very user friendly I am one of Jehovah's Witnesses and we use it all the time for our virtual Ministry I use it every single day

Cons

The only problem that I have is zoom is basically me when I'm asked to speak it takes me longer than most to get to unmute but that's because I forget to use the space key to do that so otherwise to me it's 100%

Friederike
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 6/8/2024

Zoom Workplace a a tool for online teaching

As I said above, it's a perfect tool for teaching. Not only can you use the whiteboard and the screen sharing options, I can also open a document on my computer and have my student work with it.
All in all it's a great app, the functions are straight forward and easy to use and at the moment it's my absolute favourite.

Pros

I love the option of "remote control", so that the other person can work on a document open on my computer! I use Zoom for teaching, so this is really very useful.

I also like working with the whiteboard, and overall Zoom has all the functions I need.

Cons

I'm having troubles with the whiteboard from time to time. For example, whenever I work with the whiteboard, it automatically gets saved, so that I have to delete loads of whiteboards. I do want to save some whiteboards, that I specially prepared for my students, but not all of them!
It would be great to have a bit more help on all the whiteboard functions.

Also, sometimes when I open Zoom it says "No meetings", even though I do have regular meetings. When I refresh it, the meetings show.

Lastly, we also use Zoom for team meetings. I got a link via email. I don't find, how I could save that link in Zoom, so I don't have to open the email every time I use it for the team meetings.

Leminton
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/6/2024

The best workplace for virtual communication and collaboration.

Experience with Zoom Workplace as been fantastic, worth having and also has increased and boosted productivity.

Pros

Zoom Workplace amuses me with how it is easy and straightforward to schedule and launch a meeting based on the requirements I need like the time the meeting will take to how I want the agenda of the meeting to be.

This platform also has the capability to hold a large group of participants in a single limit without limitation and hitches.

I can't forget to state about how well it offers both high audio and video quality such that even if you record the meeting for future references, everything is clear and articulate.

Cons

Not at all. I am a happy user who has been using this platform for almost a decade and the number of problems encountered is below minimum.

arun
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 2/6/2024

Zoom for Online collaboration and improved virtual productivity

Zoom makes it easy for me to connect and chat with my team virtually and the experience is no less than getting the job done in person. It's very to use with a simple interface. It integrated very well with other applications like Outlook and making the calendar management easy.

Pros

Zoom is a very flexible and easy to use VC application which is helpful in scheduling meetings, maintaining calendar, communicating among teams virtually to get the job done. The screen share option enables us to look into other team members screen and share thoughts. The ease of collaborating with people across the world makes the job easy and efficient. The meeting can be recorded and can be seen later for reference purposes.

Cons

The call quality drops at times. The voice echoing issues makes it difficult to catch up with the team in calls. At times even if I issue permission to the team members to be the host or to remote control my screen, the access doesn't work and have to issue it again. There are few security concerns while using Zoom if important information is being discusses or shared.

Josh
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2024

Zoom makes video calls so easy

Overall, it’s really good. It’s rare to have connection issues and I wouldn’t really be able to function in my job without it. It syncs with my Google calendar, too. I love that. It makes life so much easier.

Pros

Most things about Zoom are great. I use the video feature everyday for interviews. I usually don’t have any connection issues and it’s really user friendly. Anyone could figure out how to use this software really quickly if they needed to.

Cons

The phone feature isn’t great sometimes. Calls do drop and I’ve had connection issues, too. One time I was actually connected with the same person, on 2 different lines, at the same time somehow. It was really confusing and I ended up restarting my computer to make sure I was completely disconnected.

Roselyne
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/11/2024

Managing Business Through Zoom Workplace Remotely

I have control over my business and Zoom Workplace has given me power to control my business from anywhere in the world remotely.

Pros

Zoom Workplace has helped me manage my business remotely. I can video call my employees at my convenient time and see for my self how business is going. I can also live stream to my customers and sell them my products online.

Cons

Nothing, the platform is fine and amazing.

Sarah
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 4/10/2024

A space to get it all done

It's been a great collaboration tool. We hold frequent meetings where we can record calls, present, share documents and even have brainstorming sessions. The audio and video quality is always excellent. The AI features have been fascinating to play around with.

Pros

Zoom Workplace is an amazing platform to be able to complete many tasks your teams needs to do, all in one spot. From video calling, to text chats, to file sharing or screen recordings - it has the capability to do it all.

Cons

There really isn't a whole lot that you can't do with Zoom Workplace. I would have to say I don't really dislike anything about the software.

Pereira
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/9/2024

An AI powered digital communication tool that enable us navigate the complexities of employees...

Zoom Workplace has moved us a significant leap forward when it comes to virtual meetings efficiency and productivity

Pros

Our workplace has become dynamic necessitating us to deploy a digital communication tool. We went for Zoom Workplace and it was superb from the word go. It's deployment and implementation process was a breeze Nd we finished up with linking it to our already existing infrastructure since it integrated with so many of our other tools. Zoom Workplace has become a indispensable part of our daily work. It enable us to collaborate irregardless of our geographic locations. It connects us even when working remotely. Zoom Workplace has even gone a notch higher which enable us to enjoy and leverage AI capabilities. Remote communication has been made easy using HD videos, audio conferencing, virtual meeting rooms and collaboration tools such as the realtime chat and document sharing. We access Zoom Workplace on any device powered by any OS. It is our favourite choice because it accommodate our large number of employees and sometimes even clients. Zoom Workplace summarises our meetings and point out action items making it easy to follow without having to manually note take. Lastly I love the complexity of it's security. It highly protect invitees personal data and firm's sensitive information

Cons

This tool has a very friendly user interface that allow us to join meetings irregardless of our tech savviness. It enable us to engage seamlessly without any challenges

Ibrahim
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/8/2024

My Journey with Zoom Workplace Ever Since Uni

Handling corporate meetings online with Zoom Workplace saves time and boost ROI.

Pros

Zoom Workplace offers HD video and DOLBY voice quality when conferencing.
It has a mobile application that allows me to schedule, join and attend meetings from anywhere on the go.

Cons

Even if I experience a bug, it barely last more than an hour before it is rectified.

Ray
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2024

MD’s Zoom Workplace POV

Pros

I like that Zoom Workplace streamlines corporate meetings online, enhance team collaboration and support large file sharing in one place.

Cons

There is no daunting aspect which I have ever come across while using ZW.

Ngechu
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/8/2024

Zoom Workplace is a Must Have A/V/W Conferencing Tool

Online meeting are made easy to handle by ZW.

Pros

Zoom Workplace has the most robust features in web conferencing market. I like that it makes it easy to conference via audio and video calls.

Cons

I use Zoom Workplace on a daily basis and I barely encounter any challenge.

Solomon
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2024

Most Optimal Tool for BIM & VC

Pros

Zoom Workplace not only offers video conferencing tools but also have collaboration, file sharing, instant messaging and meetings management in one place.

Cons

There is no daunting aspect which I encounter while using Zoom Workplace.

Naftaly
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2024

Quite Pricey but Most Robust A/V/W Conferencing Tool

Pros

Zoom Workplace is the most robust tool for internal communications and video conferencing.
It has a mobile application which works perfect for me when it comes to conducting online meetings.

Cons

Apart from pricing which is exaggerated for SMEs, I do not have any other burning issue.

Linus
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2024

Heading to a Decade Journey with Zoom Workplace

Pros

Zoom Workplace for over eight years has been my core tool for conducting corporate meetings online.

Cons

To be honest, I have nothing that I can term as a defect on Zoom Workplace.

Kato
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/4/2024

Zoom for Reliable Connectivity

Pros

I like that Zoom extends participants capacity to 1000 which makes it to stand as the best web conferencing platform

Cons

Free plan limits meetings to 40 minutes, I upgraded to premium anyways.

Daisy
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2024

A Must Have A/V/W Conferencing Program: Zoom Workplace

Pros

Zoom Workplace gives me the ability to conduct corporate meetings online.
I like that it offers DOLBY voice and HD video quality when conferencing.

Cons

I mainly rely on Zoom Workplace for 24/7 and I find nothing overwhelming.

Jesse
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/11/2024

Zoom Workplace With All Modules

Being confidant on encrypt UC, UCaaS and and LVS services. Fundamental and advanced features for task and team scheduling, client and employee engagement as well as session recording.

Pros

Quality full 3Divii VC, web and audio VOip native calls. Simplified setting and plugins for everyone.
Possession of pre-made blocks (custom LMS) for drag and drop easing rich text editor. Being lightweight to integrate simply with other IT product tools.

Cons

Since it has fully improved my growing firm, I have zero regret to air.

Aaryaman
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

5
Reviewed on 16/10/2024

Efficient for Collaboration, Needs Better Stability

My overall experience with Zoom Workplace has been smooth and efficient, with easy communication tools, though occasional connectivity issues could be improved.

Pros

Zoom Workplace enables seamless communication with integrated tools for chat, video, and file sharing.

Cons

Occasional connectivity or performance issues during large meetings, impacting the user experience.

Anna
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 14/1/2025

Still the best for virtual trainings

I have been using Zoom for almost a decade and it's always my go-to when I need to run a virtual meeting, workshop or training.

Pros

It's a simple, effective, accessible way for people to join virtual meetings and workshops.

Cons

The main reason I turn to Zoom Workplace is to run virtual meetings and workshops, so many of the new features added in the past year are not relevant. They tend to clutter up the experience for me.

Tung
  • Industry: Utilities
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2024

Secure, worry-free solution with crystal-clear features.

Promotes communication, collaboration and elevate customer experiences all in one solution.

Pros

Designed for flexible work, Zoom Workplace has simplified our online meetings with enterprise grade security which is perfect for any work. I would highly recommend Zoom.

Cons

The free version is very limited in terms of time. For smaller teams, it would be expensive to use the paid version.

Chidz
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/11/2024

An Incredible And Transparent Software

Zoom Workplace has nice features like Screen and Video Capture software. This help me create nice videos.

Pros

Zoom Workplace has a rapid response customer service team. They help you when you are stack. I love Zoom Workplace for it has productive bots software which are Automated to do certain tasks. Zoom Workplace is easy to use.

Cons

This software is easy to use and has no dislikes.

Nahid
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 9/8/2024

Good program

At one point I was holding a meeting with the entire family and we were talking remotely in a meeting room. My experience with the program was the most during the Corona crisis.

Pros

I liked the direct call feature in meetings during Corona. It was very useful.

Cons

In many meetings, there was a specific time for the meeting, and the meeting had to be closed to get us out of the meeting because the allotted time had ended. It was a bad thing.

Nainika
Nainika
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/9/2024

Best tool for video collaboration

It is highly positive because of the ease of implementation and use. The quality of the video is very good.

Pros

It is a very user friendly tool which helps in remote connection. It integrates with various other tools easily and it has features like screen sharing, document and live chat. It has also 24/7 customer support.

Cons

There is no major setback about this tool.

Maryanne
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2024

Effective Communication Platform

It delivers information faster and more easily.

Pros

I love the BIM software for it is a fantastic real-time text solution for communications. The rapid nature of this massages make it more effective because they address people faster unlike using your personal number.

Cons

There is definitely nothing that is a problem with Zoom Workplace.

Kat
Kat
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/9/2024

On Point with flying colors

I have has several attempts in attendance with meetings held on Zoom from multiple companies. Zoom was easy in navigating; logging into each meeting was easy accessible.

Pros

Time sensitivity is completely accurate. While the video camera, exposure seems/feels like you are amongst others live, in real time. Others in the group setting have complained about the lack of audio; there were no cough ups on my end. Sound came through like a charm.

Cons

No complaints found on my part. The accuracy was right on track.

Verified Reviewer
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/8/2024

Zoom Workplace: Strong Connector for Remote Work

Very positive experience with Zoom Workplace and it's a product I use every day. I use it for anything from casual workplace calls to recorded webinar-style conversations and everything in-between. it's easy to access, use the features, and conduct business virtually with very few hiccups.

Pros

The interface is easy-to-use and everything is self-explanatory. The cost is pretty low and it isn't a huge program that slows your computer down when it's running.

Cons

Not as much a negative on Zoom but if your connection is bad, Zoom is pretty close to unusable. You have to ensure you have a strong connection to make sure the call and features work seamlessly.

Tommaso
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 30/9/2024

The go-to workspace if video communication is a must

A robust solution for your online communication needs

Pros

The best I tried for conference and webinars

Cons

Not all settings are intuitive, but it improved a lot in the last years

Alternatives Considered

Microsoft Teams, GoTo Meeting and Google Meet

Reasons for Choosing Zoom Workplace

When video calling is your core need, Zoom works better.

Reasons for Switching to Zoom Workplace

Every software has its nice to have, but in periods where video conferencing is your core need, zoom never leaves you down. Teams was to complex and difficult to implement. Meet too simple and brittle. Goto Meeting i liked but (in Italy) had some network problems sometimes.
Lydia
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/8/2024

Zoom Workplace Review Filled on 2️⃣3️⃣ August

Pros

I have been using Zoom Workplace ever since my previous organization. How it combines file sharing, team collaboration and web conferencing capabilities is what I like most.

Cons

However, freemium version lack some capabilities available on premium version.

Ana
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/7/2024

Great Learning Session

My overall experience with Zoom Workplace has been highly positive. The platform excels in providing a robust and reliable environment for virtual meetings and collaborations. The user-friendly interface makes it easy to schedule, join, and manage meetings, ensuring that communication flows smoothly within our team. The high-quality video and audio, coupled with features like screen sharing, breakout rooms, and meeting recordings, significantly enhance our productivity and engagement.

Pros

What I liked most about Zoom Workplace is its seamless integration of communication and collaboration tools in one platform. The ease of scheduling and joining meetings, along with the intuitive interface, makes it simple for team members to connect, regardless of their technical proficiency. The video and audio quality are consistently excellent, even in large meetings, which ensures clear and effective communication. Additionally, the range of features, from screen sharing and breakout rooms to virtual backgrounds and meeting recordings, enhances productivity and makes it easier to manage and participate in virtual work environments. The reliability and comprehensive support provided by Zoom Workplace have made it an indispensable tool for our team's daily operations.

Cons

One of the limitations I found with Zoom Workplace is the inability to send text messages directly within the platform. I know this is something that is currently being worked on.

Olaoluwa
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 2/10/2024

Zoom Zoom!Just Zoom It.

Pros

I like that I can control users who join,allow them to speak or not,or show their cameras or not.The screen sharing feature is also very helpful.I don't have to worry about data integrity plus we can not only store files and documents in the cloud but also have online video charts which is an add on.The stability of Zoom makes it the premier online video conferencing for us.

Cons

Zoom does have some issues with connectivity,I have frequent microphone issues and have had to drop a few calls along the way.

Pius
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2024

A Centralized Hybrid Workplace for A/V/W Conferencing

Pros

Zoom Workplace has both on-premise and cloud-based programs which makes it super easy to conference on the go over the internet.

Cons

Zoom Workplace is the cleanest of all web conferencing tools that I have ever tried.

Peter
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/8/2024

Zoom Workplace in Photography Industry

Pros

Zoom Workplace offers web conferencing capabilities which allows me to conduct company meetings online.

Cons

I use Zoom Workplace on a daily basis and I do not come across flaws on my end.

Vania
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2024

My Overall Overview of Zoom Workplace

Large file sharing.

Scheduling meetings automatically.

Instant messaging.

Pros

Zoom Workplace centralize meetings management which saves time and lead to high productivity in my organization.

Cons

It is nearly a decade now and I have never encountered challenges when using Zoom Workplace.

Wilcox
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 20/9/2024

Great all around communication platform

Overall Zoom Workplace has been very reliable during meetings and has enhanced productivity as well as collaboration.

Pros

The best aspect of this platform its ease of use,video and audio clarity.I especially like the instant meeting feature which allows for a quick and seamless collaboration,making it a highly efficient tool for even remote work setting.

Cons

The notification can be at times be a hindrance especially the sound when someone joins late it can interrupt presentations,and the notification can't easily be turned off.

Samuel
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/9/2024

Why I Prefer ZW for A/V/W Conferencing 📆

Pros

Zoom Workplace streamlines online meetings procedures in one place by enhancing HD video calls over stable internet connection.

Cons

Premium version is quite pricey, but it is worthy the impact we get in my organization.

Jaclynne
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 3/9/2024

Good for Phones

Pros

Zoom Workplace is convenient as a receptionist accepting and transferring calls all day every day. I am able to specify whether I'd like to send to their extension vs. cell and can send directly to voicemail if I know that person is unavailable. We are able to set up multiple call queues to customize a "chain of command"; if a call is missed at one location, it will roll over to the next person. The person who missed the call can still see that it was missed, where it came from, and who accepted it, making it easy to follow up if needed.

Cons

- We recently switched from Webex/Cisco...
a) Because of this, my Cisco headset is no longer compatible with this program. Rather than picking up my headset to accept a call the way I would a phone receiver, I must click the screen to answer a call. I imagine this would be remedied with a different device, but it honestly has not bothered me enough to pursue. And even then, you can customize Zoom to have a smaller pop-up menu you can move anywhere on your screen to make accepting calls easier.
b) Comparatively, the chat "SMS" feature is not as convenient. It's located in a different tab so using Zoom for both chat and phone all day would require clicking back and forth between the tabs.

John
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/8/2024

J.Mwangi Views on Zoom Workplace Utilization

Real-time online meeting scheduling in one place.

Pros

How I am able to connect with customers and support junior Software Engineers via audio and video calls is what I like most about Zoom Workplace.

Cons

At the moment, I am experiencing zero flaws when using Zoom Workplace.

Chinwe
  • Industry: Arts & Crafts
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2024

NCAC’s Web Conferencing Backbone Tool

It is super easy for me to conduct online meetings with Zoom Workplace.

Pros

Zoom Workplace centralizes meetings management which saves time and leads to high ROI.
It supports large files sharing without distorting the quality.

Cons

For over six years now, I have never experienced issues when using ZW.

Anthony
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2024

Futuristic Tool for A/V/W Conferencing: Zoom Workplace

Pros

Zoom Workplace is the main backbone tool for web conferencing in my organization.
I like that it has both cloud and on-premise applications.

Cons

At the moment, I do not have any flaw which I encounter when using ZW.

Adeniran
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/12/2024

Why I Prefer Zoom Workplace for A/V/W Conferencing

Pros

Zoom Workplace streamlines the entire process of conducting corporate meetings online which improves efficiency and saves time.

Cons

I have had no tough time while using Zoom Workplace to conduct corporate meetings.

Verified Reviewer
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/6/2024

Zoom Workplace: A Game Changer for Team work and remote Collaboration.

My peak of experience with Zoom Workplace has been affirmative because I have found that, it's reliable platform and user friendly platform for conducting Webinars, Zoom virtual meetings and day to day training sessions.

Pros

What impressed me most about Zoom workplace includes it's ability for easy connecting with others and clients remotely, the convenience of virtual meetings ,the screen sharing feature and the overall user friendly interface which are ever perfect.

Cons

Didn't like some technical glitches, connectivity issues and fatigue from long video meetings.

14,130 reviews

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