Zoom Workplace

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About Zoom Workplace

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Reimagine how your teams work with Zoom Workplace. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
Zoom Workplace Software - Zoom Video Conferencing
Zoom Workplace Software - Zoom Chat
Zoom Workplace Software - Zoom Meetings
Zoom Workplace Software - Zoom Phone
Zoom Workplace Software - Zoom Contact
Zoom Workplace Software - 6
Zoom Workplace video
Zoom Workplace Software - Zoom Video Conferencing - thumbnail
Zoom Workplace Software - Zoom Chat - thumbnail
Zoom Workplace Software - Zoom Meetings - thumbnail
Zoom Workplace Software - Zoom Phone - thumbnail
Zoom Workplace Software - Zoom Contact - thumbnail

Zoom Workplace pricing

Zoom Workplace has a free version. Zoom Workplace paid version starts at US$14.99/month.

Starting Price:
US$14.99/month
Free Version:
Yes
Free trial:
No

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Browse Zoom Workplace Reviews

14,182 of 14,182 reviews
Sort by:
Nonjabulo
Nonjabulo
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 29/12/2024

Zoom Workplace Review

My overall experience with Zoom Workplace has been positive. It’s easy to use, reliable, and makes collaboration simple, whether for meetings, webinars, or team projects. The video and audio quality are usually excellent, and the ability to share screens and use virtual backgrounds is super helpful. I also appreciate the breakout rooms for group discussions and the integrations with other tools, which make workflows smoother. While there are a few areas for improvement, like occasional connectivity issues, it’s a solid platform for remote communication and teamwork.

Pros

I like how easy it is to set up meetings and connect with people from anywhere, as well as the great video and audio quality. And the ability to share screens, record meetings, and collaborate in real-time is extremely helpful for teamwork. It’s user-friendly, works across different devices, and ensures that remote communication is smooth and efficient. The ease of implementation makes it simple to get started, the customer support is reliable and responsive, and the platform’s versatility means I use it frequently for both work and personal meetings. The ease of integration with other tools and platforms, like calendars and productivity apps, makes Zoom Workplace even more convenient to use.

Cons

What I dislike about Zoom Workplace is that managing meeting links can sometimes be confusing, and people may have trouble joining if they don’t have the latest version of the app. It can also feel overwhelming when there are too many features that aren’t fully utilized, and troubleshooting issues during meetings isn’t always straightforward. Internet connection problems can affect the experience, and long meetings may lag or drain the battery on devices.

Alternatives Considered

Google Meet

Reasons for Switching to Zoom Workplace

I chose Zoom Workplace instead of Google Meet because it offers more features that fit my needs, like breakout rooms for group discussions, better video and audio quality, and the ability to record meetings easily.
Joy
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 29/12/2024

Great tool for virtual meetings.

Good overall experience. I use Zoom primarily for coaching calls with clients, as well as for recording podcast interviews and conducting other meetings. It's user friendly and I love the AI meeting summary feature. One frustrating thing...I have the AI meeting summary set to go automatically, but sometimes it doesn't and then I'm left without my notes, so I'm having to manually check that it is truly enabled for each session still.

Pros

AI Meeting summary, ability to automatically record and automatically take notes, transcripts, lots of integrations, decent quality.

Cons

Wish the monthly payment wasn't quite so much and that I didn't have to pay a full seat every time I need to occasionally add another user while I'm on vacation. (If it weren't for this, I would do the annual license, but then I'd end up paying for that extra seat for a whole year!)

Abby
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
2
Customer Support
1

2
Reviewed on 18/12/2024

Frustrated with the recent updates

I liked Zoom a lot more before it became Zoom Workplace. I am disappointed in the company for always trying to add more instead of perfect their product that already exists. Dont add more features until the current features can work seamlessly without crashing my computer!!

Pros

I love the new whiteboard and I love the remote control feature

Cons

I hate the most recent update. I hate that I cannot find a way to easily copy and paste my personal meeting link. I think there are WAY Too many new tools that I dont need to use for my own job and it makes me feel like I am paying extra for things that I dont want. Zoom often crashes my computer, and the whiteboard lags. I wish they would launch a more basic version for a lower cost that had unlimited meeting times, the whiteboard, and nothing else. I do not need a million tabs on my zoom app confusing me and crashing my computer and I am sadly considering switching to another platform.

Mirko
Mirko
  • Industry: Computer & Network Security
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/12/2024

Zoom, the king of all meeting apps.

A lot used on Work meetings, also on personal use, my childs use it on their school and zoom also can be use to watch places or situations, I used a lot to check my children in the living while they play with toys, zoom can be very versatile

Pros

Zoom is a global solution that serves to connect with everyone and using all possible means, since it adapts to the needs of each one.

Our team can use Laptop, Tablet, or even CellPhone to connect each other.

Also there is no delay on connections and all our mettings can be recorder to check later for anything that need to verify.

Also, our children can use this features in their classroom and social meetings, so everyone win.

Zoom it's universal, we can use other apps, but Zoom it's always winning with new features that is why Zoom is the King.

Cons

- Some limitations in time on free meetings.
- We need to pay for unlimited meetings, but worth every penny.

Alternatives Considered

WhatsApp

Reasons for Choosing Zoom Workplace

Zoom have more features, and excellent delay control.

Switched From

Google Meet

Reasons for Switching to Zoom Workplace

Popular, easy, but with a lot of bugs, so zoom it's a very better option.
Heather
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 24/1/2025

Nothing bad to say sort of

My over all experience has been positive. There are far more good things about zoom than there are bad I would much rather use zoom over any of the other apps out there that are similar.

Pros

It’s very user friendly. It has very clear sound and video quality is great plus it’s free

Cons

The only con I think zoom has is the updates if you don’t keep the app updated it won’t let you log in until you update it to the most recent updated app. I don’t like to always have to manually update apps and it’s just annoying when you need to use it and you have to wait update it and then hope nothing wrong happens and if it’s successful then you can log back in.

Verified Reviewer
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 9/1/2025

Expensive Gold Standard

I had a good experience, the only thing that was bad was the price.

Pros

Having the name brand of Zoom makes my company look professional. I like that it's the Kleenex of video conferencing. I also love the face enhance feature, makes me look better on camera!

Cons

It got sooo pricey for my team to use and implement.

Alternatives Considered

Webex Suite

Reasons for Choosing Zoom Workplace

Seeking out a more professional brand presence for my business

Switched From

Google Workspace

Reasons for Switching to Zoom Workplace

Name brand recognition and my clients know how to use Zoom
Aditya
Aditya
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 30/1/2025

Amongst the best Team collaboration tool

Zoom workplace has been a great tool for connecting with colleagues and clients for me. I have used it's AI meeting summary the most and found it incredibly helpful. I can focus on meetings without need to note down every important aspects.

Pros

How easy it is to use even if you are not familiar with the software, and how easy it is to join the meeting in just one click

Cons

Meeting restrictions. Sometimes I have to quickly pack up the meeting as the time is almost over.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 10/12/2024

Online meetings with Zoom

I used Zoom for over 2 years for online classes, discussions and online meetings. Now I regularly use it for online discussions with people in other countries.

Pros

It provides versatile features like screen sharing, breakout rooms, and virtual backgrounds. It excels in connecting teams, educators, and individuals across the globe with high-quality video and audio. Its free plan offers sufficient functionality for basic needs.

Cons

Its performance can be affected by low bandwidth, and hosting larger meetings may require more expensive subscriptions.

Ursula
Ursula
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/1/2025

Zoom Workplace is great for presentatios

Im happy with zoom , I love it, its simple, great quality of calls, and super profeisonal.

Pros

I love how it integrates with other software, I love being able to share screen ans still se everyones faces.

Cons

the info to send clients is too long , it should just be the link and have some other kind of safety feature, as we never use passwords.

Alternatives Considered

Google Meet

Reasons for Switching to Zoom Workplace

I dont like that in google meet if I share screen I cant see the other peoples faces.
Himaanshu
Himaanshu
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 15/1/2025

A Productive all-in-one tools.

Overall, its been great experience using it is easy to use, it has lots of great features.

Pros

I really like the user interface features, also ai based tools are great help, and schedule meeting is seamless.

Cons

It can be little complex for new users, I also notice some technical glitches while using it for e.g., it gets closed on its own.

Tommaso
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 30/9/2024

The go-to workspace if video communication is a must

A robust solution for your online communication needs

Pros

The best I tried for conference and webinars

Cons

Not all settings are intuitive, but it improved a lot in the last years

Alternatives Considered

Microsoft Teams, GoTo Meeting and Google Meet

Reasons for Choosing Zoom Workplace

When video calling is your core need, Zoom works better.

Reasons for Switching to Zoom Workplace

Every software has its nice to have, but in periods where video conferencing is your core need, zoom never leaves you down. Teams was to complex and difficult to implement. Meet too simple and brittle. Goto Meeting i liked but (in Italy) had some network problems sometimes.
Josh
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2024

Zoom makes video calls so easy

Overall, it’s really good. It’s rare to have connection issues and I wouldn’t really be able to function in my job without it. It syncs with my Google calendar, too. I love that. It makes life so much easier.

Pros

Most things about Zoom are great. I use the video feature everyday for interviews. I usually don’t have any connection issues and it’s really user friendly. Anyone could figure out how to use this software really quickly if they needed to.

Cons

The phone feature isn’t great sometimes. Calls do drop and I’ve had connection issues, too. One time I was actually connected with the same person, on 2 different lines, at the same time somehow. It was really confusing and I ended up restarting my computer to make sure I was completely disconnected.

Anna
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 14/1/2025

Still the best for virtual trainings

I have been using Zoom for almost a decade and it's always my go-to when I need to run a virtual meeting, workshop or training.

Pros

It's a simple, effective, accessible way for people to join virtual meetings and workshops.

Cons

The main reason I turn to Zoom Workplace is to run virtual meetings and workshops, so many of the new features added in the past year are not relevant. They tend to clutter up the experience for me.

Chidz
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/11/2024

An Incredible And Transparent Software

Zoom Workplace has nice features like Screen and Video Capture software. This help me create nice videos.

Pros

Zoom Workplace has a rapid response customer service team. They help you when you are stack. I love Zoom Workplace for it has productive bots software which are Automated to do certain tasks. Zoom Workplace is easy to use.

Cons

This software is easy to use and has no dislikes.

Pereira
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/9/2024

An AI powered digital communication tool that enable us navigate the complexities of employees...

Zoom Workplace has moved us a significant leap forward when it comes to virtual meetings efficiency and productivity

Pros

Our workplace has become dynamic necessitating us to deploy a digital communication tool. We went for Zoom Workplace and it was superb from the word go. It's deployment and implementation process was a breeze Nd we finished up with linking it to our already existing infrastructure since it integrated with so many of our other tools. Zoom Workplace has become a indispensable part of our daily work. It enable us to collaborate irregardless of our geographic locations. It connects us even when working remotely. Zoom Workplace has even gone a notch higher which enable us to enjoy and leverage AI capabilities. Remote communication has been made easy using HD videos, audio conferencing, virtual meeting rooms and collaboration tools such as the realtime chat and document sharing. We access Zoom Workplace on any device powered by any OS. It is our favourite choice because it accommodate our large number of employees and sometimes even clients. Zoom Workplace summarises our meetings and point out action items making it easy to follow without having to manually note take. Lastly I love the complexity of it's security. It highly protect invitees personal data and firm's sensitive information

Cons

This tool has a very friendly user interface that allow us to join meetings irregardless of our tech savviness. It enable us to engage seamlessly without any challenges

Lydia
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/8/2024

Zoom Workplace Review Filled on 2️⃣3️⃣ August

Pros

I have been using Zoom Workplace ever since my previous organization. How it combines file sharing, team collaboration and web conferencing capabilities is what I like most.

Cons

However, freemium version lack some capabilities available on premium version.

Ray
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2024

MD’s Zoom Workplace POV

Pros

I like that Zoom Workplace streamlines corporate meetings online, enhance team collaboration and support large file sharing in one place.

Cons

There is no daunting aspect which I have ever come across while using ZW.

Sagun
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/1/2025

Zoom for every Meetings

Overall, its a great all in one application which gives me video, audio, text messaging, screen recording/sharing and accessing the recorded files very easily. It’s a platform that genuinely simplifies communication while boosting efficiency.

Pros

First is its user friendly interface, meaning anybody can use it with minimal training (even without training). The "Share Link" feature of zoom makes it so easy to share the meeting room with the clients and they can join directly with one click to the link(avoids all the hassle to input the zoom meeting details).
The video conference is so crisp with very clear audio. I also liked its real time chatting feature while on meeting.

Cons

I have been using Zoom mostly for video calls/meetings and i haven't face any issue at all until now. Except for when your internet is slow, video quality might go down but other than that, its perfectly fine.

Ibrahim
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/8/2024

My Journey with Zoom Workplace Ever Since Uni

Handling corporate meetings online with Zoom Workplace saves time and boost ROI.

Pros

Zoom Workplace offers HD video and DOLBY voice quality when conferencing.
It has a mobile application that allows me to schedule, join and attend meetings from anywhere on the go.

Cons

Even if I experience a bug, it barely last more than an hour before it is rectified.

Ana
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/7/2024

Great Learning Session

My overall experience with Zoom Workplace has been highly positive. The platform excels in providing a robust and reliable environment for virtual meetings and collaborations. The user-friendly interface makes it easy to schedule, join, and manage meetings, ensuring that communication flows smoothly within our team. The high-quality video and audio, coupled with features like screen sharing, breakout rooms, and meeting recordings, significantly enhance our productivity and engagement.

Pros

What I liked most about Zoom Workplace is its seamless integration of communication and collaboration tools in one platform. The ease of scheduling and joining meetings, along with the intuitive interface, makes it simple for team members to connect, regardless of their technical proficiency. The video and audio quality are consistently excellent, even in large meetings, which ensures clear and effective communication. Additionally, the range of features, from screen sharing and breakout rooms to virtual backgrounds and meeting recordings, enhances productivity and makes it easier to manage and participate in virtual work environments. The reliability and comprehensive support provided by Zoom Workplace have made it an indispensable tool for our team's daily operations.

Cons

One of the limitations I found with Zoom Workplace is the inability to send text messages directly within the platform. I know this is something that is currently being worked on.

John
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/8/2024

J.Mwangi Views on Zoom Workplace Utilization

Real-time online meeting scheduling in one place.

Pros

How I am able to connect with customers and support junior Software Engineers via audio and video calls is what I like most about Zoom Workplace.

Cons

At the moment, I am experiencing zero flaws when using Zoom Workplace.

Ngechu
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/8/2024

Zoom Workplace is a Must Have A/V/W Conferencing Tool

Online meeting are made easy to handle by ZW.

Pros

Zoom Workplace has the most robust features in web conferencing market. I like that it makes it easy to conference via audio and video calls.

Cons

I use Zoom Workplace on a daily basis and I barely encounter any challenge.

Adeniran
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/12/2024

Why I Prefer Zoom Workplace for A/V/W Conferencing

Pros

Zoom Workplace streamlines the entire process of conducting corporate meetings online which improves efficiency and saves time.

Cons

I have had no tough time while using Zoom Workplace to conduct corporate meetings.

Ibrahim
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/8/2024

Zoom Workplace: A/V/W Conferencing Software of 2024

Pros

Zoom Workplace eradicates traditional conferences through online meetings which enhances DOLBY voice and HD video quality.

Cons

Zoom Workplace has never posed any error for more than three years now and I use it on a daily basis in the three companies where I am currently working.

Daisy
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2024

A Must Have A/V/W Conferencing Program: Zoom Workplace

Pros

Zoom Workplace gives me the ability to conduct corporate meetings online.
I like that it offers DOLBY voice and HD video quality when conferencing.

Cons

I mainly rely on Zoom Workplace for 24/7 and I find nothing overwhelming.

Kristan
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/12/2024

Zoom to better results

Overall I am very happy with Zoom. Before I switched to Microsoft Teams I had a lot of good experiences collaborating with colleagues over Zoom. The ability to seamlessly share screen, share videos really smoothly and send files using the chat function allowed us to design over the internet really effectively.

Pros

Zoom is a powerful tool for videoconferencing at work. I switched from this software to Microsoft Teams but I think the video quality is higher on Zoom and the ability to collaborate is just as strong.

Cons

Zoom can have some issues when it comes to microphone problems. I tend to find the connecting a microphone to Zoom less straight forward than using Microsoft Teams. I have also found that the browser version of Zoom can be glitchy if a partner or colleague doesn't have it installed.

Jesse
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/11/2024

Zoom Workplace With All Modules

Being confidant on encrypt UC, UCaaS and and LVS services. Fundamental and advanced features for task and team scheduling, client and employee engagement as well as session recording.

Pros

Quality full 3Divii VC, web and audio VOip native calls. Simplified setting and plugins for everyone.
Possession of pre-made blocks (custom LMS) for drag and drop easing rich text editor. Being lightweight to integrate simply with other IT product tools.

Cons

Since it has fully improved my growing firm, I have zero regret to air.

Aaryaman
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

5
Reviewed on 16/10/2024

Efficient for Collaboration, Needs Better Stability

My overall experience with Zoom Workplace has been smooth and efficient, with easy communication tools, though occasional connectivity issues could be improved.

Pros

Zoom Workplace enables seamless communication with integrated tools for chat, video, and file sharing.

Cons

Occasional connectivity or performance issues during large meetings, impacting the user experience.

Stephen
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/2/2025

Zoom Workplace a Superior Telehealth Application

Zoom is an effective and reliable application which has become an integral means of providing services to our clients.

Pros

Zoom Workplace enables our agency to provide Telehealth services, both over phone and internet. This is critical flexibility as many of our clients can only access services by phone. We are also able to ensure compliance with applicable regulations using the applications excellent reporting capacity. The AI Fathomable add on is fantastic!

Cons

There were complaints by staff initially that many calls were being dropped, but the issue was resolved.

Roselyne
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/11/2024

Managing Business Through Zoom Workplace Remotely

I have control over my business and Zoom Workplace has given me power to control my business from anywhere in the world remotely.

Pros

Zoom Workplace has helped me manage my business remotely. I can video call my employees at my convenient time and see for my self how business is going. I can also live stream to my customers and sell them my products online.

Cons

Nothing, the platform is fine and amazing.

Tung
  • Industry: Utilities
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2024

Secure, worry-free solution with crystal-clear features.

Promotes communication, collaboration and elevate customer experiences all in one solution.

Pros

Designed for flexible work, Zoom Workplace has simplified our online meetings with enterprise grade security which is perfect for any work. I would highly recommend Zoom.

Cons

The free version is very limited in terms of time. For smaller teams, it would be expensive to use the paid version.

Dominick
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/1/2025

Zoom Is A Must!

I used to use BlueJeans for video calls, but Zoom has worked better and been a much more intuitive product overall to use. I tried out google meets a few times as well, but it still doesn't compare to Zoom.

Pros

Zoom makes it super easy to virtually meet for work and is a vital piece of software for any remote working team to have. Being able to screenshare and connect with large groups of people all over the world has massively improved productivity.

Cons

I have no complains about Zoom Workplace, it's a great piece of software!

Nainika
Nainika
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/9/2024

Best tool for video collaboration

It is highly positive because of the ease of implementation and use. The quality of the video is very good.

Pros

It is a very user friendly tool which helps in remote connection. It integrates with various other tools easily and it has features like screen sharing, document and live chat. It has also 24/7 customer support.

Cons

There is no major setback about this tool.

Maryanne
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2024

Effective Communication Platform

It delivers information faster and more easily.

Pros

I love the BIM software for it is a fantastic real-time text solution for communications. The rapid nature of this massages make it more effective because they address people faster unlike using your personal number.

Cons

There is definitely nothing that is a problem with Zoom Workplace.

Juliet
  • Industry: Legislative Office
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 31/1/2025

Excellent product for workplace communication and collaboration

Easy-to-use for those that are not tech-savvy. Makes online training more effective so more training can be held online and remotely.

Pros

I find their annotation capabilities excellent. It really makes good online training possible. There is a lot of functionality and it is flexible. My husband is a software developer and they also use annotation extensively - so its use is across-board. Zoom is also easy-to-use. I am really glad that they have evolved it with integrations and more functionality so that it continues to be useful as other software has evolved. I like the AI functionality in terms of making summaries etc. It really cuts out some of the tedious work.

Cons

I really like the product and the only drawback is that it cannot integrate as well as teams does into Microsoft. I was at an organization that started with Zoom and then all their systems went Microsoft, so they switched to Teams.

Titilayo
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/1/2025

Connect virtually with zoom workplace

Ive been using zoom workplace for 3 years and it has been so useful to us
The customer care is on another level
The qualities of audio and video are so high
Highly recommend it

Pros

It has enabled me manage my calendar
It has helped me communicate with ny colleagues via video conferencing
It has contributed to me collaborating with ny clients and my colleagues virtually

Cons

Sometimes there can be audio lags
Zoom Workplace has been of great help to me and my colleagues no major problems

Sarah
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 4/10/2024

A space to get it all done

It's been a great collaboration tool. We hold frequent meetings where we can record calls, present, share documents and even have brainstorming sessions. The audio and video quality is always excellent. The AI features have been fascinating to play around with.

Pros

Zoom Workplace is an amazing platform to be able to complete many tasks your teams needs to do, all in one spot. From video calling, to text chats, to file sharing or screen recordings - it has the capability to do it all.

Cons

There really isn't a whole lot that you can't do with Zoom Workplace. I would have to say I don't really dislike anything about the software.

Royce
  • Industry: Religious Institutions
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 9/12/2024

ZWP is Awsome!

Like I said in the Pro section I use it everyday I also use it for interviews for jobs that I'm looking for my overall experience is a 10 plus with this product

Pros

I've been working with zoom for over 5 years and I find it to be the best
VC software I've even considered becoming an affiliate so I could offer it to others I would love to do that anyway it's very user friendly I am one of Jehovah's Witnesses and we use it all the time for our virtual Ministry I use it every single day

Cons

The only problem that I have is zoom is basically me when I'm asked to speak it takes me longer than most to get to unmute but that's because I forget to use the space key to do that so otherwise to me it's 100%

Tyler
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 15/11/2024

A Zoom Overview - From a Digital Marketer and Small Business Owner

Zoom workplace has been integral to my professional life both with my digital marketing job and with my own business. Being able to meet virtually with my international team has opened up the doors for stronger bonds and communication.

Pros

Zoom Workplace makes it quick and simple to set up Meetings that integrate well with the Google Calendar. It has personally helped me immensely with my career to be able to meet my teams virtually, as we are international. The Chat feature during meetings helps a lot in terms of being able to send links within the Meeting itself, rather than another third-party service.

Cons

For my business, we save on operating expenses by using the free version of Zoom Workplace. However, this comes at the cost of Meetings having a 40 minute timer before it kicks everyone out. This can be remedied by simply rejoining using the same link, or setting up a new meeting. Even so, this timer is an unnecessary hindrance that makes us look unprofessional. If Zoom lets up simply rejoin to reset the timer, they should just increase the timer duration to at least an hour or remove the duration to begin with.

Alternatives Considered

Google Meet

Reasons for Switching to Zoom Workplace

Unlike Google Meet, Zoom Workplace doesn't heat up my laptop significantly, nor does it lag. It seems that Zoom Workplace is a more lightweight application in comparison, making it compatible with more devices.
Friederike
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 6/8/2024

Zoom Workplace a a tool for online teaching

As I said above, it's a perfect tool for teaching. Not only can you use the whiteboard and the screen sharing options, I can also open a document on my computer and have my student work with it.
All in all it's a great app, the functions are straight forward and easy to use and at the moment it's my absolute favourite.

Pros

I love the option of "remote control", so that the other person can work on a document open on my computer! I use Zoom for teaching, so this is really very useful.

I also like working with the whiteboard, and overall Zoom has all the functions I need.

Cons

I'm having troubles with the whiteboard from time to time. For example, whenever I work with the whiteboard, it automatically gets saved, so that I have to delete loads of whiteboards. I do want to save some whiteboards, that I specially prepared for my students, but not all of them!
It would be great to have a bit more help on all the whiteboard functions.

Also, sometimes when I open Zoom it says "No meetings", even though I do have regular meetings. When I refresh it, the meetings show.

Lastly, we also use Zoom for team meetings. I got a link via email. I don't find, how I could save that link in Zoom, so I don't have to open the email every time I use it for the team meetings.

Olaoluwa
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 2/10/2024

Zoom Zoom!Just Zoom It.

Pros

I like that I can control users who join,allow them to speak or not,or show their cameras or not.The screen sharing feature is also very helpful.I don't have to worry about data integrity plus we can not only store files and documents in the cloud but also have online video charts which is an add on.The stability of Zoom makes it the premier online video conferencing for us.

Cons

Zoom does have some issues with connectivity,I have frequent microphone issues and have had to drop a few calls along the way.

Nahid
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 9/8/2024

Good program

At one point I was holding a meeting with the entire family and we were talking remotely in a meeting room. My experience with the program was the most during the Corona crisis.

Pros

I liked the direct call feature in meetings during Corona. It was very useful.

Cons

In many meetings, there was a specific time for the meeting, and the meeting had to be closed to get us out of the meeting because the allotted time had ended. It was a bad thing.

Verified Reviewer
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/8/2024

Zoom Workplace: Strong Connector for Remote Work

Very positive experience with Zoom Workplace and it's a product I use every day. I use it for anything from casual workplace calls to recorded webinar-style conversations and everything in-between. it's easy to access, use the features, and conduct business virtually with very few hiccups.

Pros

The interface is easy-to-use and everything is self-explanatory. The cost is pretty low and it isn't a huge program that slows your computer down when it's running.

Cons

Not as much a negative on Zoom but if your connection is bad, Zoom is pretty close to unusable. You have to ensure you have a strong connection to make sure the call and features work seamlessly.

Kat
Kat
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/9/2024

On Point with flying colors

I have has several attempts in attendance with meetings held on Zoom from multiple companies. Zoom was easy in navigating; logging into each meeting was easy accessible.

Pros

Time sensitivity is completely accurate. While the video camera, exposure seems/feels like you are amongst others live, in real time. Others in the group setting have complained about the lack of audio; there were no cough ups on my end. Sound came through like a charm.

Cons

No complaints found on my part. The accuracy was right on track.

Pius
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2024

A Centralized Hybrid Workplace for A/V/W Conferencing

Pros

Zoom Workplace has both on-premise and cloud-based programs which makes it super easy to conference on the go over the internet.

Cons

Zoom Workplace is the cleanest of all web conferencing tools that I have ever tried.

Dr.Enoch
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/1/2025

THE BEST PLATFORM FOR COLLABORATION AND VIRTUAL MEETINGS

Ive been using zoom workplace for 2 years
It haa allowed to interact and to collaborate with my colleagues very easily
Genuinely the best platform

Pros

It is super easy to use
It has the best customer care services
It allows me interact and collaborate with other colleagues with no complications
It is user-friendly especially for new beginners

Cons

I sincerely lack nothing to dislike about zoom workplace
It really serves the purpose

Solomon
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2024

Most Optimal Tool for BIM & VC

Pros

Zoom Workplace not only offers video conferencing tools but also have collaboration, file sharing, instant messaging and meetings management in one place.

Cons

There is no daunting aspect which I encounter while using Zoom Workplace.

Vania
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2024

My Overall Overview of Zoom Workplace

Large file sharing.

Scheduling meetings automatically.

Instant messaging.

Pros

Zoom Workplace centralize meetings management which saves time and lead to high productivity in my organization.

Cons

It is nearly a decade now and I have never encountered challenges when using Zoom Workplace.

Juan Carlos
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2024

Zoom Workplace Fantastic

Zoom Workplace is a fabulous, comprehensive tool with great features. It has a friendly, didactic and very professional interface. I give it 5 stars. It makes life easier for me when scheduling my meetings and project presentations.

Pros

Zoom Workplace has great connectivity, I've been doing great with video conferencing and project presentations.

Cons

I would love the recording schedule to have different time equalizers, but the other details are fine.

Samuel
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/9/2024

Why I Prefer ZW for A/V/W Conferencing 📆

Pros

Zoom Workplace streamlines online meetings procedures in one place by enhancing HD video calls over stable internet connection.

Cons

Premium version is quite pricey, but it is worthy the impact we get in my organization.

14,182 reviews

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