About RQ Retail Management

RQ is a cloud based point of sale (POS) and retail management solution for multi-location retailers. Features include mobile POS, CRM, advanced inventory management, HR, marketing and loyalty, repair and in-depth reporting and analytics. RQ also offers a number of front-end and back-end integrations such as payment processing, e-commerce, accounting, vendor managed inventory, biometric security, marketing automation and more. Endless aisle, dropship and e-commerce integration options enable retailers to provide customers with an integrated shopping experience across all channels.
RQ Retail Management Software - Home Screen
RQ Retail Management Software - POS - phone activation wizard
RQ Retail Management Software - Customer profile screen
RQ Retail Management Software - Operations management screen
RQ Retail Management Software - Inventory management console
RQ Retail Management Software - Reporting: performance dashboard
RQ Retail Management video
RQ Retail Management Software - Home Screen - thumbnail
RQ Retail Management Software - POS - phone activation wizard - thumbnail
RQ Retail Management Software - Customer profile screen - thumbnail
RQ Retail Management Software - Operations management screen - thumbnail
RQ Retail Management Software - Inventory management console - thumbnail

RQ Retail Management pricing

RQ Retail Management does not have a free version. RQ Retail Management paid version starts at US$99.00/month.

Starting Price:
US$99.00/month
Free Version:
No
Free trial:
No

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RQ Retail Management Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.3
Customer Support
4.2
5 reviews of 55 View all reviews
Mary
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/8/2018

I've been using RQ for many many years now absolutely love how easy it is to use. Great tech...

Best retail software out there hands down!

Pros

Easy of use. Navigation, reports, widgets, cash management functions. Everything about rq is just right for retail.

Cons

When they do have a software update it resets all my favorites, my favorite reports and homepage layout. Only thing.

Verified Reviewer
  • Industry: Retail
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 12/12/2018

Best option available

For the most part things are very good but there are some features that make things harder than they should be, and it seems with every software update we get a new glitch.

Pros

RQ does what we need to for our cellular sales company. It houses all of our inventory, sales, goals, commissions, employee reporting, and more.

Cons

It does not preserve historical data or allow you to future date changes such as reconciliation, chargebacks to commissions, etc. The coupons do not have flexibility in how you can offer a promo and they force return when they shouldn't.

Stephanie
  • Industry: Wireless
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
1

2
Reviewed on 29/8/2018

Con company

Pros

RQ4 on its face is a great POS tool with the one positive that it seemed to provide more detailed reports than most other POS software available.

Cons

RQ4 was constantly doing updates which caused a lot of the functionality of the POS sofware to actually work. The updates created more bugs than what they were supposedly being created to fix. On top of the fact that these "updates" took away useful features most of the time because software writers were listening to "customer advice" and wrote in changes that had illogical practicality for actual end-users. Lastly, my recommendation is to not use this company--go somewhere else. We were a customer for over 7 years and when we had to close our doors, we were told that RQ4's (iQmetrix) contract involved a clause in which they could auto-renew every year--which sounds fine until you learn about the rest of the contract clause...in that if your contract is set for auto-renewal on Dec. 31st, AND you don't cancel within 60 days of your auto-renewal date, say you cancel on Nov. 1st in this scenario, RQ4 is obligating you to pay an entire year of services for the following year! So whatever you do, don't use this company! They operate on criminal contract practices.

DOMINIC
  • Industry: Retail
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 3/10/2019

Good Product For Cellular Dealer Channel

Overall great and would recommend to all cellular dealers for each carrier.

Pros

The ease in inputting a sale in the system when scanner and computers are working in sync. The reporting functionality to show how much money the sales rep and the store generated for the sale.

Cons

The slow down periods when multiple people are running reports all at the same time. For instance big holiday shopping times all store locations wouldn't be able to run sales reports.

Casey
  • Industry: Retail
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 24/5/2022

Excellent product for integration

Pros

I have used this product for 6 years in my current role, and it is one of the most utilized programs we have. The integration with a lot of the other tools we have Statflo, Shiftlab, ...etc makes it very convenient and efficient.

Cons

Some of the software updates can be inconvenient, but they're usually quick to update and fix any bugs.

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